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        • Concord, Ontario
        • Permanent
        • $40,000 - $45,000 per year
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within!Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within!Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        • Pointe-Claire, Québec
        • Permanent
        Position Title: Administrative Assistant & Customer ServiceLocation : Pointe-ClaireIndustry: ManufacturingAre you driven to deliver exceptional customer service? Do you like to work hard and play harder? If you are committed to excellence, you have a place in our Pointe-Claire-based company that is the country’s premier quartz manufacturerAdvantages-competitive salary-full benefits including dental (100% covered by the employer)-pension plan match up to 3% of employee contributions-company is going through massive growth-parking on siteResponsibilities-Provide impeccable customer service and solve problems.-Invoice processing.-Maintain client files.-Reception of occasional customers in the showroom.-Coordinate deliveries Qualifications-3 years and over in customer service and administration-Some knowledge of transport and geography around Quebec to facilitate scheduling deliveries-Establish an excellent relationship with customers.-Excellent bilingualism (oral and written).-Ability to work under pressure.-Worked with distribution-Have the attitude and interest to solve problems.-Computer skills required (Office, SAP, CRM, etc.)-Ideally worked for a distribution company in the pastSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses. At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn: - https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know you
        Position Title: Administrative Assistant & Customer ServiceLocation : Pointe-ClaireIndustry: ManufacturingAre you driven to deliver exceptional customer service? Do you like to work hard and play harder? If you are committed to excellence, you have a place in our Pointe-Claire-based company that is the country’s premier quartz manufacturerAdvantages-competitive salary-full benefits including dental (100% covered by the employer)-pension plan match up to 3% of employee contributions-company is going through massive growth-parking on siteResponsibilities-Provide impeccable customer service and solve problems.-Invoice processing.-Maintain client files.-Reception of occasional customers in the showroom.-Coordinate deliveries Qualifications-3 years and over in customer service and administration-Some knowledge of transport and geography around Quebec to facilitate scheduling deliveries-Establish an excellent relationship with customers.-Excellent bilingualism (oral and written).-Ability to work under pressure.-Worked with distribution-Have the attitude and interest to solve problems.-Computer skills required (Office, SAP, CRM, etc.)-Ideally worked for a distribution company in the pastSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses. At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn: - https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know you
        • Mississauga, Ontario
        • Contract
        Customer Service Representative in Brampton!Do you have experience working as a Customer Service Representative? Do you enjoy problem-solving issues and working in a fast-paced/dynamic position? Are you looking to work in a family-like work environment? Then we have an amazing TEMPORARY opportunity for you!We are looking for a Customer Service Representative for a temporary opportunity in Brampton. The ideal candidate will have past experience with order entry, invoicing, purchasing, and invoicing within the Logistics industry. The successful candidate will join a fun, collaborative, energetic team that feels like a family!If you are interested in hearing more, please email your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!!AdvantagesAs a Customer Service Representative, what's in it for you?-Free parking onsite-$17.00 per hour-Location close to public transit in Brampton-Opportunities to work in different locations-Temp to perm opportunity-Opportunity to relocate, if desired-Learn an in-demand skill that will look good on your resumeResponsibilitiesResponsibilities as a Customer Service Representative:- Billing customers- Purchasing duties under management supervision - Order Entry and other administrative duties - Managing up to 12 accounts- Creating invoicing - Sending out reports to the leadership team QualificationsAs a Customer Service Representative, we look for:- 1-3 years of related experience - Accounting experience is a strong asset- Proficient in MS Suite: Work, Excel - Strong Customer Service skills are required- Detail oriented skills- Team player- Task orientedSummaryInterested in this Customer Service Representative role in Brampton?1. Send your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resume.
        Customer Service Representative in Brampton!Do you have experience working as a Customer Service Representative? Do you enjoy problem-solving issues and working in a fast-paced/dynamic position? Are you looking to work in a family-like work environment? Then we have an amazing TEMPORARY opportunity for you!We are looking for a Customer Service Representative for a temporary opportunity in Brampton. The ideal candidate will have past experience with order entry, invoicing, purchasing, and invoicing within the Logistics industry. The successful candidate will join a fun, collaborative, energetic team that feels like a family!If you are interested in hearing more, please email your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!!AdvantagesAs a Customer Service Representative, what's in it for you?-Free parking onsite-$17.00 per hour-Location close to public transit in Brampton-Opportunities to work in different locations-Temp to perm opportunity-Opportunity to relocate, if desired-Learn an in-demand skill that will look good on your resumeResponsibilitiesResponsibilities as a Customer Service Representative:- Billing customers- Purchasing duties under management supervision - Order Entry and other administrative duties - Managing up to 12 accounts- Creating invoicing - Sending out reports to the leadership team QualificationsAs a Customer Service Representative, we look for:- 1-3 years of related experience - Accounting experience is a strong asset- Proficient in MS Suite: Work, Excel - Strong Customer Service skills are required- Detail oriented skills- Team player- Task orientedSummaryInterested in this Customer Service Representative role in Brampton?1. Send your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resume.
        • Saint-Laurent, Québec
        • Contract
        Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.ca
        Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.ca
        • Oakville, Ontario
        • Contract
        Are you fluent in French and English? Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Bilingual Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a a multinational technologies companyOakville location11-month contractMonday to Friday8am to 4pm$17.70/hourStart Date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails• Resolving customer complaints/issues in a professional manner• Processing return requests• Order entry and processing• Other administrative duties as assignedQualifications• Bilingual in French and English• Previous customer service experience• Intermediate MS Office skills• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Bilingual Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.
        Are you fluent in French and English? Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Bilingual Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a a multinational technologies companyOakville location11-month contractMonday to Friday8am to 4pm$17.70/hourStart Date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails• Resolving customer complaints/issues in a professional manner• Processing return requests• Order entry and processing• Other administrative duties as assignedQualifications• Bilingual in French and English• Previous customer service experience• Intermediate MS Office skills• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Bilingual Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.
        • Montréal, Québec
        • Contract
        Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        • Montreal, Québec
        • Permanent
        • $43,000 - $44,000 per year
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        • LaSalle, Québec
        • Permanent
        • $35,000 - $37,000 per year
        Are you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $35 000- $37, 000 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)SummaryAre you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $$35 00- $37, 00 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)Are you looking for a Customer Service position?Are you looking to work in Lasalle ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.ca
        Are you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $35 000- $37, 000 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)SummaryAre you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $$35 00- $37, 00 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)Are you looking for a Customer Service position?Are you looking to work in Lasalle ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.ca
        • LaSalle, Québec
        • Permanent
        • $45,000 - $46,000 per year
        A company in the oil business, and they are looking for a customer service representative for their LaSalle office to join their dynamic team.Customer service representatives play a key role in our sales and customer relations teams. The ideal candidate for the position must have initiative, be organized, bilingual, dynamic and effective under pressure.The proposed salary is between $44,000 and $48,000 per year, Monday to Friday from 8:30 am to 5 pm, on-site parking, accessible by public transit. The company offers 3 weeks of vacation to start, 100% dental and medical insurance 80%, benefits after 3 months, RRSP program, beautiful working atmosphere.Advantages- Benefits after 3 months- 3 weeks vacation + 1 week at Christmas- 5 personal days- Lasalle-RRSP- Parking available- Currently a remote role, in the future will become a 50% remote role and 50% in person roleResponsibilitiesMore precisely, here are the responsibilities that will be entrusted to you:1. Receive and complete orders received by different channels, track and process them.2. Answer customers' questions and inform them about the characteristics and status of their order.3. Prepare price quotes to respond to external and internal requests.4. Prepare product return requests, and handle customer complaints through rigorous follow-up.5. Perform all tasks related to managing price and product lists.6. Other related administrative tasks.Qualifications- Excellent customer service;- Bilingualism (French-English)- Knowledge of the program SAP- Able to work in a team in a fast work environment- Good knowledge of the Office suite (Word and Excel)- Analytical good sense, dynamism, enthusiasmSummaryLooking for a customer service representative position?Looking to work in Lasalle?Take the time and send over your resume at jessica.macchiagodena@randstad.ca
        A company in the oil business, and they are looking for a customer service representative for their LaSalle office to join their dynamic team.Customer service representatives play a key role in our sales and customer relations teams. The ideal candidate for the position must have initiative, be organized, bilingual, dynamic and effective under pressure.The proposed salary is between $44,000 and $48,000 per year, Monday to Friday from 8:30 am to 5 pm, on-site parking, accessible by public transit. The company offers 3 weeks of vacation to start, 100% dental and medical insurance 80%, benefits after 3 months, RRSP program, beautiful working atmosphere.Advantages- Benefits after 3 months- 3 weeks vacation + 1 week at Christmas- 5 personal days- Lasalle-RRSP- Parking available- Currently a remote role, in the future will become a 50% remote role and 50% in person roleResponsibilitiesMore precisely, here are the responsibilities that will be entrusted to you:1. Receive and complete orders received by different channels, track and process them.2. Answer customers' questions and inform them about the characteristics and status of their order.3. Prepare price quotes to respond to external and internal requests.4. Prepare product return requests, and handle customer complaints through rigorous follow-up.5. Perform all tasks related to managing price and product lists.6. Other related administrative tasks.Qualifications- Excellent customer service;- Bilingualism (French-English)- Knowledge of the program SAP- Able to work in a team in a fast work environment- Good knowledge of the Office suite (Word and Excel)- Analytical good sense, dynamism, enthusiasmSummaryLooking for a customer service representative position?Looking to work in Lasalle?Take the time and send over your resume at jessica.macchiagodena@randstad.ca
        • Montréal, Québec
        • Contract
        • $19.50 per hour
        Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a customer service and web support agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.3-4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentTraining: May 2021Location: work from home **This position is only open to candidates who reside in the province of Quebec. However, it will be essential to have access to high speed internet to be able to hold this job.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Working 100% at home during the length of the contract - A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a bilingual customer service and web support agent, you will be responsible for..:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a bilingual customer service and web support agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organising and prioritising workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employment Training: beginning of May 2021 Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,
        Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a customer service and web support agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.3-4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentTraining: May 2021Location: work from home **This position is only open to candidates who reside in the province of Quebec. However, it will be essential to have access to high speed internet to be able to hold this job.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Working 100% at home during the length of the contract - A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a bilingual customer service and web support agent, you will be responsible for..:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a bilingual customer service and web support agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organising and prioritising workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employment Training: beginning of May 2021 Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,
        • Saint-Laurent, Québec
        • Contract
        Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client in Montreal.Great opportunity for those looking to do a variety of tasks in customer service, technical support, and sales supportAdvantages- Work for one a leading health technology solutions company- 3 -month contract- Potential for extension- Work from home to start- Monday to Friday- 8am to 8pm- $22/hour- Start date: May 24th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Contacting customers and troubleshooting equipment issues and/or offering replacement* Interacting with customers and sales/service representative to support pre-sales and post-sales activitiesQualifications• Bilingual in French and English• Minimum 2 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client in Montreal.Great opportunity for those looking to do a variety of tasks in customer service, technical support, and sales supportAdvantages- Work for one a leading health technology solutions company- 3 -month contract- Potential for extension- Work from home to start- Monday to Friday- 8am to 8pm- $22/hour- Start date: May 24th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Contacting customers and troubleshooting equipment issues and/or offering replacement* Interacting with customers and sales/service representative to support pre-sales and post-sales activitiesQualifications• Bilingual in French and English• Minimum 2 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        • Niagara on the Lake, Ontario
        • Permanent
        Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.
        Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.
        • Concord, Ontario
        • Permanent
        • $40,000 - $45,000 per year
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        • Montréal, Québec
        • Permanent
        • $42,000 per year
        The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca
        The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca
        • Woodbridge, Ontario
        • Permanent
        • $45,000 per year
        Do you have a passion for Customer Service? Do you enjoy problem-solving? Do you enjoy providing product knowledge to others? Do you enjoy working in a team environment? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a manufacturing company in the textile industry. This is a permanent, full-time position working in an office. To find out more, read below.Type: Permanent Hours: Monday - Friday 9am - 5pm. No evenings or weekends!Salary: 45kLocation: Woodbridge, ON (Hwy 400 & Hwy 407)2 weeks vacationBenefits Highway and Transit accessibleFree parking Work in a team environment Health and Safety- Masks are mandatory - Social distancing is in place- Sanitizer is provided Advantages- Permanent opportunity - Full time hours, no evenings or weekends - 45k a year- Vacation - Benefits provided - Woodbridge location- Free parking- Stable environment, room for development Responsibilities- Taking inbound calls, emails, and fax from clients - Providing product knowledge for clients - Checking stock and providing substitutes - Processing orders in the system, ensuring invoices are processed and orders are sent out in a timely manner - Updating clients profile in the system after each order - Provide top-notch service on every callQualifications- Call Center experience is a must- Bilingual in French and English is a must - Customer service order processing experience - Tech-savvy - Clear communication - Team player - Organized and drivenSummaryIf you are interested in this position, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual CSR Woodbridge"Looking forward to hearing from you,
        Do you have a passion for Customer Service? Do you enjoy problem-solving? Do you enjoy providing product knowledge to others? Do you enjoy working in a team environment? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a manufacturing company in the textile industry. This is a permanent, full-time position working in an office. To find out more, read below.Type: Permanent Hours: Monday - Friday 9am - 5pm. No evenings or weekends!Salary: 45kLocation: Woodbridge, ON (Hwy 400 & Hwy 407)2 weeks vacationBenefits Highway and Transit accessibleFree parking Work in a team environment Health and Safety- Masks are mandatory - Social distancing is in place- Sanitizer is provided Advantages- Permanent opportunity - Full time hours, no evenings or weekends - 45k a year- Vacation - Benefits provided - Woodbridge location- Free parking- Stable environment, room for development Responsibilities- Taking inbound calls, emails, and fax from clients - Providing product knowledge for clients - Checking stock and providing substitutes - Processing orders in the system, ensuring invoices are processed and orders are sent out in a timely manner - Updating clients profile in the system after each order - Provide top-notch service on every callQualifications- Call Center experience is a must- Bilingual in French and English is a must - Customer service order processing experience - Tech-savvy - Clear communication - Team player - Organized and drivenSummaryIf you are interested in this position, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual CSR Woodbridge"Looking forward to hearing from you,
        • Mississauga, Ontario
        • Permanent
        • $45,000 - $50,000 per year
        Do you have a passion for customer service? Do you enjoy problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known tool manufacturing company in the Mississauga area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 8:30 am - 5:00 pm. No evenings or Weekends!Salary: 45k-50kLocation: Mississauga (Tomken & Courtney Park)Work in office Benefits from day 1RRSP contribution after 6 months 2 weeks vacation + sick days $300 annual wellness spending account Free parking Transit and Highway accessibleAdvantages- Permanent opportunity - Competitive salary (45k-50k)- Full time hours, no evenings or weekends!- Located in Mississauga - Benefits from day 1- RRSP- Annual wellness spending account - Room for development- Work in a team environment Responsibilities- Taking inbound calls and emails from customers - Checking the status of their orders in the system - Processing new orders, checking stock and inventory - Processing invoices and ensuring deliveries are sent out in a timely manner - Answering any questions customers may have about the products - Providing top-notch customer service on every callQualifications- Bilingual in French and English - Customer Service experience is a must - Call Center experience is an asset - Go-getter, driven personality - Someone who is always looking to learn more- Can work alone and in a team environment - Someone who is looking to growSummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual CSR Tools"Looking forward to hearing from you,
        Do you have a passion for customer service? Do you enjoy problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known tool manufacturing company in the Mississauga area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 8:30 am - 5:00 pm. No evenings or Weekends!Salary: 45k-50kLocation: Mississauga (Tomken & Courtney Park)Work in office Benefits from day 1RRSP contribution after 6 months 2 weeks vacation + sick days $300 annual wellness spending account Free parking Transit and Highway accessibleAdvantages- Permanent opportunity - Competitive salary (45k-50k)- Full time hours, no evenings or weekends!- Located in Mississauga - Benefits from day 1- RRSP- Annual wellness spending account - Room for development- Work in a team environment Responsibilities- Taking inbound calls and emails from customers - Checking the status of their orders in the system - Processing new orders, checking stock and inventory - Processing invoices and ensuring deliveries are sent out in a timely manner - Answering any questions customers may have about the products - Providing top-notch customer service on every callQualifications- Bilingual in French and English - Customer Service experience is a must - Call Center experience is an asset - Go-getter, driven personality - Someone who is always looking to learn more- Can work alone and in a team environment - Someone who is looking to growSummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual CSR Tools"Looking forward to hearing from you,
        • Montréal, Québec
        • Permanent
        • $40,000 - $42,000 per year
        Have you always been interested in the financial field? Do you love customer service and helping people is one of your priorities? Are you looking for a telecommuting position with a stable weekday schedule? We are currently looking for the rare pearl to fill a position in customer service for a reputable company in the financial sector.Salary: $21 to $23 per hour depending on experienceSchedule: Monday to Friday from 8am to 4:30pm Start date: as soon as possibleAdvantages-Work from home during the covid-19 crisis, then in downtown Montreal -Have a salary ranging from 40K to 42K depending on your experience-Be part of a dynamic team-Quick hiring process-Full range of benefits -Have a permanent position -Work for a reputable company in the financial sector ResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo provide exceptional service, here's what you'll need as a home-based customer service agent: - 3-5 years of customer service experience (in the financial industry is an asset)- Bilingualism or advanced English (written and spoken)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be autonomousSummaryLocalisation : Travail à domicile en raison de la pandémie Salaire: entre 40K et 42K Horaire: lundi au vendredi de 8h à 16:30 pm (temps plein - 35h semaine)Début d'emploi: le plus rapidement possibleLe poste vous intéresse ? Envoyez-nous votre CV directement à amelie.laprise@randstad.ca avec le sujet "Agent de services à la clientèle, domaine financier''Nous sommes impatients de discuter de cette opportunité avec vous,
        Have you always been interested in the financial field? Do you love customer service and helping people is one of your priorities? Are you looking for a telecommuting position with a stable weekday schedule? We are currently looking for the rare pearl to fill a position in customer service for a reputable company in the financial sector.Salary: $21 to $23 per hour depending on experienceSchedule: Monday to Friday from 8am to 4:30pm Start date: as soon as possibleAdvantages-Work from home during the covid-19 crisis, then in downtown Montreal -Have a salary ranging from 40K to 42K depending on your experience-Be part of a dynamic team-Quick hiring process-Full range of benefits -Have a permanent position -Work for a reputable company in the financial sector ResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo provide exceptional service, here's what you'll need as a home-based customer service agent: - 3-5 years of customer service experience (in the financial industry is an asset)- Bilingualism or advanced English (written and spoken)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be autonomousSummaryLocalisation : Travail à domicile en raison de la pandémie Salaire: entre 40K et 42K Horaire: lundi au vendredi de 8h à 16:30 pm (temps plein - 35h semaine)Début d'emploi: le plus rapidement possibleLe poste vous intéresse ? Envoyez-nous votre CV directement à amelie.laprise@randstad.ca avec le sujet "Agent de services à la clientèle, domaine financier''Nous sommes impatients de discuter de cette opportunité avec vous,
        • Saint-Laurent, Québec
        • Permanent
        • $40,000 - $45,000 per year
        A leader in the field of fencing located in the heart of Ville Saint-Laurent, is looking for a Customer Service Representative to join their dynamic team!The proposed salary is between $ 40,000 and $ 45,000 per year, Monday to Friday, 7:30 am to 4:00 pm, benefits after 3 months, 2 weeks of vacation, on-site parking, accessible by public transport.AdvantagesSocial benefits after 3 monthsPension planDepending on the performance of the company, possibility of bonusesBeautiful dynamic teamRelaxed environmentAwesome supervisorParking availablePossibility of 25k bonuses per yearResponsibilities- Taking incoming orders from phone calls- Perform initial credit checks- Follow up over the phone with clients regarding backordered materials, delivery dates, price quotes for work, etc.- Call current customers, by phone, to initiate orders for delivery on scheduled delivery routes and to notify customers of specials and sales promotions.- Perform customer service functions by recommending replacement items or other merchandise better suited to customer needs., if needed.- Prepare price proposals for work orders based on customer requests. Responsibilities:- Perform and / or contribute to the drafting and filling of picking lists and calculates bills of ladingQualifications- Bilingualism both orally and in writing- Experience in customer service or sales- Knowledge of the MS Office Suite- Strong communication skills, verbal and written- Ability to multitask, prioritize and manage deadlines- Strong organizational skillsSummaryLeader in the field of fencing located in the heart of Ville Saint-Laurent, is looking for a Customer Service Representative to join their dynamic team!The proposed salary is between $ 40,000 and $ 45,000 per year, Monday to Friday, 7:30 am to 4:00 pm, benefits after 3 months, 2 weeks of vacation, on-site parking, accessible by public transport.AdvantageSocial benefits after 3 monthsPension planDepending on the performance of the company, possibility of bonusesBeautiful dynamic teamRelaxed environmentAwesome supervisorParking availableResponsibilities1.) Taking incoming orders from phone calls2.) Perform initial credit checks3.) Follow up over the phone with customers regarding backordered materials, delivery dates, price quotes for work, etc.4.) Call current customers, by phone, to initiate orders for delivery on scheduled delivery routes and to notify customers of specials and sales promotions.5) Perform customer service functions by recommending replacement items or other merchandise better suited to customer needs., if needed.6) Prepare price quotes for work orders based on customer requests. Responsibilities:7.) Perform and / or contribute to the drafting and filling of picking lists and calculates bills of ladingQualifications / Skills cardBilingualism both orally and in writingCustomer service or sales experienceKnowledge of the Ms Office SuiteStrong communication skills, verbal and writtenAbility to multitask, prioritize and manage deadlinesStrong organizational skillsThis position interests you or you want to know more about our services? Call us now, ask for Maria or Jessica at 514.332.1055 or send us your resume to jessica.macchiagodena@randstad.ca
        A leader in the field of fencing located in the heart of Ville Saint-Laurent, is looking for a Customer Service Representative to join their dynamic team!The proposed salary is between $ 40,000 and $ 45,000 per year, Monday to Friday, 7:30 am to 4:00 pm, benefits after 3 months, 2 weeks of vacation, on-site parking, accessible by public transport.AdvantagesSocial benefits after 3 monthsPension planDepending on the performance of the company, possibility of bonusesBeautiful dynamic teamRelaxed environmentAwesome supervisorParking availablePossibility of 25k bonuses per yearResponsibilities- Taking incoming orders from phone calls- Perform initial credit checks- Follow up over the phone with clients regarding backordered materials, delivery dates, price quotes for work, etc.- Call current customers, by phone, to initiate orders for delivery on scheduled delivery routes and to notify customers of specials and sales promotions.- Perform customer service functions by recommending replacement items or other merchandise better suited to customer needs., if needed.- Prepare price proposals for work orders based on customer requests. Responsibilities:- Perform and / or contribute to the drafting and filling of picking lists and calculates bills of ladingQualifications- Bilingualism both orally and in writing- Experience in customer service or sales- Knowledge of the MS Office Suite- Strong communication skills, verbal and written- Ability to multitask, prioritize and manage deadlines- Strong organizational skillsSummaryLeader in the field of fencing located in the heart of Ville Saint-Laurent, is looking for a Customer Service Representative to join their dynamic team!The proposed salary is between $ 40,000 and $ 45,000 per year, Monday to Friday, 7:30 am to 4:00 pm, benefits after 3 months, 2 weeks of vacation, on-site parking, accessible by public transport.AdvantageSocial benefits after 3 monthsPension planDepending on the performance of the company, possibility of bonusesBeautiful dynamic teamRelaxed environmentAwesome supervisorParking availableResponsibilities1.) Taking incoming orders from phone calls2.) Perform initial credit checks3.) Follow up over the phone with customers regarding backordered materials, delivery dates, price quotes for work, etc.4.) Call current customers, by phone, to initiate orders for delivery on scheduled delivery routes and to notify customers of specials and sales promotions.5) Perform customer service functions by recommending replacement items or other merchandise better suited to customer needs., if needed.6) Prepare price quotes for work orders based on customer requests. Responsibilities:7.) Perform and / or contribute to the drafting and filling of picking lists and calculates bills of ladingQualifications / Skills cardBilingualism both orally and in writingCustomer service or sales experienceKnowledge of the Ms Office SuiteStrong communication skills, verbal and writtenAbility to multitask, prioritize and manage deadlinesStrong organizational skillsThis position interests you or you want to know more about our services? Call us now, ask for Maria or Jessica at 514.332.1055 or send us your resume to jessica.macchiagodena@randstad.ca
        • Burlington, Ontario
        • Permanent
        Customer Service Representative in Burlington Do you enjoy interacting with clients daily and supporting them to provide an excellent customer service experience? Would you like to work for an growing company that provides opportunity for advancement? Then this position may be an excellent fit for you!We are currently recruiting for a Customer Service Representative position for one of our clients within the Burlington area. This position will be working in the new Burlington location in a newly created Customer Service position. This role will involve providing customer service to clients over the phone and through email, but also interacting with clients in person in their showroom. A normal day will include answering inquires, checking if products and inventory is available, placing orders, providing quotations, and tracking orders with their CRM (Salesforce). The ideal candidate will have previous experience working within a Customer Service position, knowledge or past experience with a CRM, and also be motivated to provide excellent client service. The successful candidate will not only be interacting general public, contractors, designers, and architectural firms, but also be responsible for completing invoicing, accounts payable and accounts receivable. This is an excellent opportunity for individuals who enjoy client interaction but also enjoy administrative job duties that require organization and attention to detail. If you are interested in applying for this position please apply online at Randstad.ca or send your resume and summary of your skills to heather.dumitru@randstad.ca today! Advantages- Contract to hire, full-time position in Burlington - Monday- Friday, day time- $19-$21 an hour - 8:00 am - 5:00 pm - 1 hour lunch- Family run company that has locations internationally - Growing team, room for advancement - Benefits provided after 90 days - Medical, Dental, and Vision Insurance- Short-term and Long-term Disability- Basic Life and Supplemental Insurance- RRSP- Paid Vacation Responsibilities- Provide timely and friendly customer service to client in person, over email, and phone- Generate and provide quotes and prices for clients including general public, contractors, designers, etc. - Utilize CRM – Salesforce to track client interactions, update contact information, and - Maintain inventory levels and order inventory for products when needed - Complete administrative duties such as invoicing, applying credits, accounts payable, and following up on outstanding payments with clients- Provide support to outside sales team by shipping sample products, checking inventory, and communicating any necessary information to sales team. - Manage and maintain the showroom, schedule visits with clients, and process orders from start to finish. Qualifications- 3+ years of experience within Customer Service position - Experience using a CRM is a nice to have ex. Salesforce- Ability to work within a fast paced environment - Must be organized, reliable, and - Excellent communication and interpersonal skills SummaryHow to Apply?1) Email your resume to heather.dumitru@randstad.ca 2) Apply online at Randstad.ca today!
        Customer Service Representative in Burlington Do you enjoy interacting with clients daily and supporting them to provide an excellent customer service experience? Would you like to work for an growing company that provides opportunity for advancement? Then this position may be an excellent fit for you!We are currently recruiting for a Customer Service Representative position for one of our clients within the Burlington area. This position will be working in the new Burlington location in a newly created Customer Service position. This role will involve providing customer service to clients over the phone and through email, but also interacting with clients in person in their showroom. A normal day will include answering inquires, checking if products and inventory is available, placing orders, providing quotations, and tracking orders with their CRM (Salesforce). The ideal candidate will have previous experience working within a Customer Service position, knowledge or past experience with a CRM, and also be motivated to provide excellent client service. The successful candidate will not only be interacting general public, contractors, designers, and architectural firms, but also be responsible for completing invoicing, accounts payable and accounts receivable. This is an excellent opportunity for individuals who enjoy client interaction but also enjoy administrative job duties that require organization and attention to detail. If you are interested in applying for this position please apply online at Randstad.ca or send your resume and summary of your skills to heather.dumitru@randstad.ca today! Advantages- Contract to hire, full-time position in Burlington - Monday- Friday, day time- $19-$21 an hour - 8:00 am - 5:00 pm - 1 hour lunch- Family run company that has locations internationally - Growing team, room for advancement - Benefits provided after 90 days - Medical, Dental, and Vision Insurance- Short-term and Long-term Disability- Basic Life and Supplemental Insurance- RRSP- Paid Vacation Responsibilities- Provide timely and friendly customer service to client in person, over email, and phone- Generate and provide quotes and prices for clients including general public, contractors, designers, etc. - Utilize CRM – Salesforce to track client interactions, update contact information, and - Maintain inventory levels and order inventory for products when needed - Complete administrative duties such as invoicing, applying credits, accounts payable, and following up on outstanding payments with clients- Provide support to outside sales team by shipping sample products, checking inventory, and communicating any necessary information to sales team. - Manage and maintain the showroom, schedule visits with clients, and process orders from start to finish. Qualifications- 3+ years of experience within Customer Service position - Experience using a CRM is a nice to have ex. Salesforce- Ability to work within a fast paced environment - Must be organized, reliable, and - Excellent communication and interpersonal skills SummaryHow to Apply?1) Email your resume to heather.dumitru@randstad.ca 2) Apply online at Randstad.ca today!
        • Guelph, Ontario
        • Permanent
        Do you possess excellent customer service experience and seeking and Order Entry position?Are you mathematically inclined and would would enjoying be a key part of a sales team?If so, this could be a great opportunity for you! We are seeking a Customer Service Administrator to join a winning team in Guelph on a permanent basis.AdvantagesWhat's in it for you?- Monday - Friday position (Day shift 7:30am-4:00pm)- Salary: $48-50K- Direct Hire with the client- Team-oriented, family environment- Great work-life balance and work culture- Full benefits package (health/dental package)Responsibilities- Order entry and purchase order generation- Maintaining solid customer relationships by handling questions/concerns with speed and professionalism- Basic knowledge of reading manufacturers drawings and various mathematical measurements (radius/diameters) is an asset- Assisting technical sales department in preparing quotes, job orders and follow-up with client requests- Occasional roll inspections- Familiarize with product and materials used in production process- Maintaining database records/system- Communicate and coordinate effectively with internal departments-Follow company process accurately and efficientlyQualifications- 2 to 5 years of experience in an order entry or similar customer service role - Excellent organizational and multi-tasking skills with attention to detail- Strong communication and interpersonal skills- Punctual, precise and self-motivated- Adaptable and time management skills- Strong computer skills in MS Office SuiteSummaryIf you are interested in the Customer Service Administrator Role and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Bobbie or Saudia.3) You can also email your MS Word resume : lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.
        Do you possess excellent customer service experience and seeking and Order Entry position?Are you mathematically inclined and would would enjoying be a key part of a sales team?If so, this could be a great opportunity for you! We are seeking a Customer Service Administrator to join a winning team in Guelph on a permanent basis.AdvantagesWhat's in it for you?- Monday - Friday position (Day shift 7:30am-4:00pm)- Salary: $48-50K- Direct Hire with the client- Team-oriented, family environment- Great work-life balance and work culture- Full benefits package (health/dental package)Responsibilities- Order entry and purchase order generation- Maintaining solid customer relationships by handling questions/concerns with speed and professionalism- Basic knowledge of reading manufacturers drawings and various mathematical measurements (radius/diameters) is an asset- Assisting technical sales department in preparing quotes, job orders and follow-up with client requests- Occasional roll inspections- Familiarize with product and materials used in production process- Maintaining database records/system- Communicate and coordinate effectively with internal departments-Follow company process accurately and efficientlyQualifications- 2 to 5 years of experience in an order entry or similar customer service role - Excellent organizational and multi-tasking skills with attention to detail- Strong communication and interpersonal skills- Punctual, precise and self-motivated- Adaptable and time management skills- Strong computer skills in MS Office SuiteSummaryIf you are interested in the Customer Service Administrator Role and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Bobbie or Saudia.3) You can also email your MS Word resume : lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.
        • Montréal-Est, Québec
        • Contract
        Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from home Status: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;· All other related tasks.QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English)Basic knowledge of computers and Microsoft OSummarylocalization: Temporary work at home due to Covid-19.Position: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from home Status: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;· All other related tasks.QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English)Basic knowledge of computers and Microsoft OSummarylocalization: Temporary work at home due to Covid-19.Position: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        • Montreal, Québec
        • Permanent
        • $39,000 - $40,000 per year
        Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40 K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.
        Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40 K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.
        • Mississauga, Ontario
        • Permanent
        Our Mississauga team is growing and we’re searching for a tenacious Account Manager who’s ready to tackle an exciting new chapter in their career!Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team? Does a combination of sales and recruitment sound exciting for the next chapter in your career? Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go?If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad!As a Staffing Consultant - Account Manager, you’ll interact with both prospects/clients and candidates as you strive to connect top talent with top employers in the Mississauga and Brampton Area. Your focus will mainly be to work with clients in the Manufacturing and Logistics industries.This is a sales role that involves new business development and account management. To be successful, you’ll need to be results-driven and able to deftly balance competing demands.AdvantagesWhat's In It For You• Join our mission to help shape the world of work, one human-forward conversation at a time, enabled by the resources of the largest HR Solutions/Recruitment company in the world• Industry-leading compensation package, including a competitive salary, and bonus structure• Work from home to start, with a hybrid plan in the future, built on a foundation of autonomy, trust, and flexibility.• Tremendous growth opportunities into Senior Sales, Management or Operations roles in the future• Opportunity to work in a flagship branch within the Ontario market• Work with a collaborative and driven team, who are focused on changing lives, winning, and having a great time while doing so!ResponsibilitiesResponsibilities• Manage market/industry mapping for your assigned Prospect portfolio within Mississauga/Brampton• Grow and develop a client database through building client relationships, cold calling and client/prospect visits in a specific local territory• Follow-up with clients & prospects to confirm that staffing plans and candidate needs are met• Strategize with future clients, in order to develop their recruitment plans and expanding your reach within their organizations• Help companies and candidates by matching the right people with the right jobsQualificationsSkills And Experience Required• 2+ years of experience in a combination of sales, business development and relationship management• Track record of consistently superseding sales and business growth targets• Passion for supporting people, and working in the human capital/recruitment space• Ability to build long-term and trusted business relationships• Excellent communication, problem-solving skills and team orientation• Computer and digital communication knowledge• Must possess a vehicle (for when we return to the office in the future)• High-level aptitude and willingness for continuous learning• Must have the discipline, habits, and dedicated space to work from home successfullySummaryRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
        Our Mississauga team is growing and we’re searching for a tenacious Account Manager who’s ready to tackle an exciting new chapter in their career!Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team? Does a combination of sales and recruitment sound exciting for the next chapter in your career? Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go?If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad!As a Staffing Consultant - Account Manager, you’ll interact with both prospects/clients and candidates as you strive to connect top talent with top employers in the Mississauga and Brampton Area. Your focus will mainly be to work with clients in the Manufacturing and Logistics industries.This is a sales role that involves new business development and account management. To be successful, you’ll need to be results-driven and able to deftly balance competing demands.AdvantagesWhat's In It For You• Join our mission to help shape the world of work, one human-forward conversation at a time, enabled by the resources of the largest HR Solutions/Recruitment company in the world• Industry-leading compensation package, including a competitive salary, and bonus structure• Work from home to start, with a hybrid plan in the future, built on a foundation of autonomy, trust, and flexibility.• Tremendous growth opportunities into Senior Sales, Management or Operations roles in the future• Opportunity to work in a flagship branch within the Ontario market• Work with a collaborative and driven team, who are focused on changing lives, winning, and having a great time while doing so!ResponsibilitiesResponsibilities• Manage market/industry mapping for your assigned Prospect portfolio within Mississauga/Brampton• Grow and develop a client database through building client relationships, cold calling and client/prospect visits in a specific local territory• Follow-up with clients & prospects to confirm that staffing plans and candidate needs are met• Strategize with future clients, in order to develop their recruitment plans and expanding your reach within their organizations• Help companies and candidates by matching the right people with the right jobsQualificationsSkills And Experience Required• 2+ years of experience in a combination of sales, business development and relationship management• Track record of consistently superseding sales and business growth targets• Passion for supporting people, and working in the human capital/recruitment space• Ability to build long-term and trusted business relationships• Excellent communication, problem-solving skills and team orientation• Computer and digital communication knowledge• Must possess a vehicle (for when we return to the office in the future)• High-level aptitude and willingness for continuous learning• Must have the discipline, habits, and dedicated space to work from home successfullySummaryRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
        • Vancouver, British Columbia
        • Permanent
        • $38,000 - $40,000 per year
        Are you looking to take the next step in your retail career? Are you a motivated retail professional with a background in leading a team in a faced paced retail setting? We are currently looking for an Assistant Store Manager to work out of our Delta Store. We offer a comprehensive paid 8-10 weeks training program. This role has an immediate start date and we are interview now!The main duty for this role is to assist the Store Manager in the day to day running of the store.Other duties include but are not limited to:-- Provide excellent customer service- When Store Manager is absent ensure the store opening/closing and asset management procedures are followed- Make sure the company rules & regulations are followed- Inventory control- Restocking- Merchandising - Cashier duties- Some physical duties such as breaking down pallets etc- Assist with recruitment and training of new employees- Cash handling- Other duties as assignedIf this sounds like the perfect role for you please reply to this add directly and we will be more than happy to review your resume or email sophie.hickles@randstad.ca. Please note that only shortlisted candidates will be contacted.Thank youSophie,Advantages- 8 - 10 week's training- $19.00 hourly plus bonus (equating to $40,000+)- Work with a nationwide industry leader- Lots of room for growth- ASAP start date- Comprehensive training program- Benefits package included - Guaranteed full time hours- Progress your leadership skills- Diverse and friendly team Responsibilities- Provide excellent customer service- When Store Manager is absent ensure the store opening/closing and asset management procedures are followed- Make sure the company rules & regulations are followed- Inventory control- Restocking- Merchandising - Cashier duties- Some physical duties such as breaking down pallets etc- Assist with recruitment and training of new employees- Cash handling- Other duties as assignedQualifications- Must have experience as a retail supervisor/ manager (1 year minimum)- Must be able to work in Delta, British Columbia- Previous experience working in a fast paced retail environment whilst leading a team is a must- Flexible schedule as weekends will also be required- Passionate and motivated team player- Excellent communication skills- Takes initiative - Looking to grow with an established Canadian company- Physically demanding as role requires lifting boxes up to 40lbs- Available immediately If this sounds like the perfect role for you please reply to this add directly and we will be more than happy to review your resume or email sophie.hickles@randstad.ca. Please note that only shortlisted candidates will be contacted.Thank youSummaryAssistant Retail Store Manager, Permanent Role. Location is Delta so must be close to Delta.
        Are you looking to take the next step in your retail career? Are you a motivated retail professional with a background in leading a team in a faced paced retail setting? We are currently looking for an Assistant Store Manager to work out of our Delta Store. We offer a comprehensive paid 8-10 weeks training program. This role has an immediate start date and we are interview now!The main duty for this role is to assist the Store Manager in the day to day running of the store.Other duties include but are not limited to:-- Provide excellent customer service- When Store Manager is absent ensure the store opening/closing and asset management procedures are followed- Make sure the company rules & regulations are followed- Inventory control- Restocking- Merchandising - Cashier duties- Some physical duties such as breaking down pallets etc- Assist with recruitment and training of new employees- Cash handling- Other duties as assignedIf this sounds like the perfect role for you please reply to this add directly and we will be more than happy to review your resume or email sophie.hickles@randstad.ca. Please note that only shortlisted candidates will be contacted.Thank youSophie,Advantages- 8 - 10 week's training- $19.00 hourly plus bonus (equating to $40,000+)- Work with a nationwide industry leader- Lots of room for growth- ASAP start date- Comprehensive training program- Benefits package included - Guaranteed full time hours- Progress your leadership skills- Diverse and friendly team Responsibilities- Provide excellent customer service- When Store Manager is absent ensure the store opening/closing and asset management procedures are followed- Make sure the company rules & regulations are followed- Inventory control- Restocking- Merchandising - Cashier duties- Some physical duties such as breaking down pallets etc- Assist with recruitment and training of new employees- Cash handling- Other duties as assignedQualifications- Must have experience as a retail supervisor/ manager (1 year minimum)- Must be able to work in Delta, British Columbia- Previous experience working in a fast paced retail environment whilst leading a team is a must- Flexible schedule as weekends will also be required- Passionate and motivated team player- Excellent communication skills- Takes initiative - Looking to grow with an established Canadian company- Physically demanding as role requires lifting boxes up to 40lbs- Available immediately If this sounds like the perfect role for you please reply to this add directly and we will be more than happy to review your resume or email sophie.hickles@randstad.ca. Please note that only shortlisted candidates will be contacted.Thank youSummaryAssistant Retail Store Manager, Permanent Role. Location is Delta so must be close to Delta.
        • Halifax, Nova Scotia
        • Permanent
        • $48,750 per year
        Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full time.Location: Temporarily work from home due to Covid-19. Must be local to the Halifax, NS area.Start Date: May/June 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work week Advantages- Competitive compensation $48,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company - Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Halifax".
        Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full time.Location: Temporarily work from home due to Covid-19. Must be local to the Halifax, NS area.Start Date: May/June 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work week Advantages- Competitive compensation $48,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company - Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Halifax".
        • Anjou, Québec
        • Contract
        Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Account Services Specialists, to join our client, a well-known credit bureau, in Montreal. Advantages• Work for a well-known credit bureau• Professional environment• Start date: May 3rd, 2021• Duration: 12-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Account Services Specialist, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Handling the membership evaluation and pre-approval of prospective consumer customers• Credential new customers as per the established Boarding policies• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS Office• knowledge of CIS, FIN, CPS/CMS, AS400, DCAT, MAT a strong assetSummaryIf you are interested in the Account Services Specialist role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
        Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Account Services Specialists, to join our client, a well-known credit bureau, in Montreal. Advantages• Work for a well-known credit bureau• Professional environment• Start date: May 3rd, 2021• Duration: 12-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Account Services Specialist, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Handling the membership evaluation and pre-approval of prospective consumer customers• Credential new customers as per the established Boarding policies• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS Office• knowledge of CIS, FIN, CPS/CMS, AS400, DCAT, MAT a strong assetSummaryIf you are interested in the Account Services Specialist role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
        • Laval, Québec
        • Permanent
        Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU!We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada!Position: Insurance AdvisorSalary: Between 44k and 48k per year + annual bonusLocation: Telecommuting (work at the branch at the Crémazie station afterwards)Availability: 35h / week - Full timeAdvantagesInterested? Here are the benefits for this position:- Work from home in times of pandemic (work at the Crémazie Metro branch afterwards);- Equipment fully supplied by the company: computer, keyboard, mouse, headset;- Comprehensive benefits from day one;- Great possibility of advancement within the company;- Possibility of having a salary review every year;- Annual bonus;- Rotary schedule (allows you to know your schedule 2 to 3 weeks in advance);- Job security / stability (permanent job);- Fully paid training;- Licensing costs (AMF) paid by the employer after 5 weeks of training;Responsibilities- Respond to incoming calls from customers and deliver a remarkable customer experience;- Be able to advise clients on the various digital solutions offered by the company and inform them about the personal damage insurance component;- Focus on problem solving and find solutions for clients;- Be able to achieve the objectives that are set by offering services and acting as a brand ambassador;- Work closely with the customer service team;- All other related tasks with customer service;QualificationsStill interested? Here are the qualifications required for this position:- Be perfectly bilingual (French AND English);- Be able to work efficiently from home;- Have a good internet network + a landline phone or cell phone with a national package;- Be available to work in the office when the situation allows (Metro Crémazie or Laval);- Be available for a rotational schedule which can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotating schedule of 35 hours / week, which is known 2 to 3 weeks in advance) ;- Have a minimum of 3 years of relevant experience in customer service;- Have sales experience * an asset *;- Be comfortable with goals and not be afraid to cross-sell on inbound calls;- Hold a DEC or BAC;- Possess the AMF license * an asset *;-A criminal record AND credit check will be performed during the process;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: catherine.asselin@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)
        Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU!We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada!Position: Insurance AdvisorSalary: Between 44k and 48k per year + annual bonusLocation: Telecommuting (work at the branch at the Crémazie station afterwards)Availability: 35h / week - Full timeAdvantagesInterested? Here are the benefits for this position:- Work from home in times of pandemic (work at the Crémazie Metro branch afterwards);- Equipment fully supplied by the company: computer, keyboard, mouse, headset;- Comprehensive benefits from day one;- Great possibility of advancement within the company;- Possibility of having a salary review every year;- Annual bonus;- Rotary schedule (allows you to know your schedule 2 to 3 weeks in advance);- Job security / stability (permanent job);- Fully paid training;- Licensing costs (AMF) paid by the employer after 5 weeks of training;Responsibilities- Respond to incoming calls from customers and deliver a remarkable customer experience;- Be able to advise clients on the various digital solutions offered by the company and inform them about the personal damage insurance component;- Focus on problem solving and find solutions for clients;- Be able to achieve the objectives that are set by offering services and acting as a brand ambassador;- Work closely with the customer service team;- All other related tasks with customer service;QualificationsStill interested? Here are the qualifications required for this position:- Be perfectly bilingual (French AND English);- Be able to work efficiently from home;- Have a good internet network + a landline phone or cell phone with a national package;- Be available to work in the office when the situation allows (Metro Crémazie or Laval);- Be available for a rotational schedule which can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotating schedule of 35 hours / week, which is known 2 to 3 weeks in advance) ;- Have a minimum of 3 years of relevant experience in customer service;- Have sales experience * an asset *;- Be comfortable with goals and not be afraid to cross-sell on inbound calls;- Hold a DEC or BAC;- Possess the AMF license * an asset *;-A criminal record AND credit check will be performed during the process;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: catherine.asselin@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)
        • Vancouver, British Columbia
        • Permanent
        Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us May 25th at our Downtown Vancouver office. *please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- May 25th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":sophie.hickles@randstad.caadriana.ortega@randstad.ca Thank you!
        Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us May 25th at our Downtown Vancouver office. *please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- May 25th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":sophie.hickles@randstad.caadriana.ortega@randstad.ca Thank you!
        • Saint-Laurent, Québec
        • Contract
        Do you have strong customer service skills? Do you have previous sales experience? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Sales Representative role with our client in Montreal.Great opportunity for those with sales experience in the medical/healthcare industry.Advantages- Work for one a leading health technology solutions company- 6-month contract- Potential for extension- Work from home to start- Monday to Friday- $21/hour- Commission available- able to earn up to $1400/month (paid out as bonuses)- Start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Sales Representative, you will be responsible for:* Gathering and analysing field sales data in order to determine needs of client* Finding solutions by using root cause analysis* Identifying problems in actual way of working, then formulating alternatives and recommendations* Initiating and running small field sales improvement projectsQualifications• Bilingual in French and English• Minimum 5 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        Do you have strong customer service skills? Do you have previous sales experience? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Sales Representative role with our client in Montreal.Great opportunity for those with sales experience in the medical/healthcare industry.Advantages- Work for one a leading health technology solutions company- 6-month contract- Potential for extension- Work from home to start- Monday to Friday- $21/hour- Commission available- able to earn up to $1400/month (paid out as bonuses)- Start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Sales Representative, you will be responsible for:* Gathering and analysing field sales data in order to determine needs of client* Finding solutions by using root cause analysis* Identifying problems in actual way of working, then formulating alternatives and recommendations* Initiating and running small field sales improvement projectsQualifications• Bilingual in French and English• Minimum 5 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        • Montréal, Québec
        • Permanent
        • $17 per year
        Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal.This is a permanent full-time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: ANYWHERE IN CANADA*position is working from home - remote*Hours: Must be available to work rotational hours between Monday-Sunday, 7:00 AM EST - 11:00 PM EST*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: MONDAY 17th MAY Orientation Date: TUESDAY 11th MayAs a Bilingual Customer Service Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Advantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call center environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat, or by email- Explaining details and processes to customers over the phone, email, or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryInterested? Apply now.Here is how to apply:- send me your CV directly to sophie.hickles@randstad.ca with the subject "Bilingual CSR- Anywhere in Canada!"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!
        Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal.This is a permanent full-time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: ANYWHERE IN CANADA*position is working from home - remote*Hours: Must be available to work rotational hours between Monday-Sunday, 7:00 AM EST - 11:00 PM EST*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: MONDAY 17th MAY Orientation Date: TUESDAY 11th MayAs a Bilingual Customer Service Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Advantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call center environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat, or by email- Explaining details and processes to customers over the phone, email, or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryInterested? Apply now.Here is how to apply:- send me your CV directly to sophie.hickles@randstad.ca with the subject "Bilingual CSR- Anywhere in Canada!"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!
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