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        • Montréal-Est, Québec
        • Permanent
        • $18 - $19 per year
        Are you passionate about customer service?You want to join a company where collaboration and respect are key values and whose mission is to offer the best service to their customers.Do you have experience in manufacturing, industry or even in the automotive industry?We have a great Customer Service Technician position for you!In this permanent position of customer service representative in the field of natural gas in the East of Montreal, you will work in collaboration with the sales and shipping team, in order to support customers in their needs. gas, oil or fuel oil.Your daily tasks will include completing quotes, researching products and responding to price requests, completing customer orders and confirming scheduled delivery dates. This small dynamic team and this relaxed environment will please you!AdvantagesPermanent position37.5h daytime scheduleLocated in Anjou in the east of MontrealFamily environment, safe and relaxedRespectful and collaborative teamGroup InsuranceSalary between $ 17 and $ 18.50 / hSeveral other corporate advantagesResponsibilities-Respond to customer calls;-Order taking;-Billing;-Presentation of protection plan;-Ensure a follow-up of orders and files;-Solicitation from known customers on promotions and interest in products-Other related tasks.Qualifications-1 to 2 years of experience in a customer service position;- Experience in manufacturing or industry-Advanced English;- Perfect command of French;-Autonomy;- Resourcefulness;-Developed communication skills.SummaryContact Kim or Léa at 514.252.0099 or at kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caThis position is not exactly what you are looking for, do not hesitate to contact us to discuss your career aspirations, it will be our pleasure to find you a job tailored to you!Are you interested in this position? Quickly send us a copy of your up-to-date CV to: kim.guertin@randstad.ca and lea.murray-montmorency@randstad.ca
        Are you passionate about customer service?You want to join a company where collaboration and respect are key values and whose mission is to offer the best service to their customers.Do you have experience in manufacturing, industry or even in the automotive industry?We have a great Customer Service Technician position for you!In this permanent position of customer service representative in the field of natural gas in the East of Montreal, you will work in collaboration with the sales and shipping team, in order to support customers in their needs. gas, oil or fuel oil.Your daily tasks will include completing quotes, researching products and responding to price requests, completing customer orders and confirming scheduled delivery dates. This small dynamic team and this relaxed environment will please you!AdvantagesPermanent position37.5h daytime scheduleLocated in Anjou in the east of MontrealFamily environment, safe and relaxedRespectful and collaborative teamGroup InsuranceSalary between $ 17 and $ 18.50 / hSeveral other corporate advantagesResponsibilities-Respond to customer calls;-Order taking;-Billing;-Presentation of protection plan;-Ensure a follow-up of orders and files;-Solicitation from known customers on promotions and interest in products-Other related tasks.Qualifications-1 to 2 years of experience in a customer service position;- Experience in manufacturing or industry-Advanced English;- Perfect command of French;-Autonomy;- Resourcefulness;-Developed communication skills.SummaryContact Kim or Léa at 514.252.0099 or at kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caThis position is not exactly what you are looking for, do not hesitate to contact us to discuss your career aspirations, it will be our pleasure to find you a job tailored to you!Are you interested in this position? Quickly send us a copy of your up-to-date CV to: kim.guertin@randstad.ca and lea.murray-montmorency@randstad.ca
        • Montreal, Québec
        • Permanent
        • $43,000 - $44,000 per year
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        • LaSalle, Québec
        • Permanent
        • $35,000 - $37,000 per year
        Are you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $35 000- $37, 000 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)SummaryAre you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $$35 00- $37, 00 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)Are you looking for a Customer Service position?Are you looking to work in Lasalle ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.ca
        Are you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $35 000- $37, 000 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)SummaryAre you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $$35 00- $37, 00 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)Are you looking for a Customer Service position?Are you looking to work in Lasalle ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.ca
        • LaSalle, Québec
        • Permanent
        • $45,000 - $46,000 per year
        A company in the oil business, and they are looking for a customer service representative for their LaSalle office to join their dynamic team.Customer service representatives play a key role in our sales and customer relations teams. The ideal candidate for the position must have initiative, be organized, bilingual, dynamic and effective under pressure.The proposed salary is between $44,000 and $48,000 per year, Monday to Friday from 8:30 am to 5 pm, on-site parking, accessible by public transit. The company offers 3 weeks of vacation to start, 100% dental and medical insurance 80%, benefits after 3 months, RRSP program, beautiful working atmosphere.Advantages- Benefits after 3 months- 3 weeks vacation + 1 week at Christmas- 5 personal days- Lasalle-RRSP- Parking available- Currently a remote role, in the future will become a 50% remote role and 50% in person roleResponsibilitiesMore precisely, here are the responsibilities that will be entrusted to you:1. Receive and complete orders received by different channels, track and process them.2. Answer customers' questions and inform them about the characteristics and status of their order.3. Prepare price quotes to respond to external and internal requests.4. Prepare product return requests, and handle customer complaints through rigorous follow-up.5. Perform all tasks related to managing price and product lists.6. Other related administrative tasks.Qualifications- Excellent customer service;- Bilingualism (French-English)- Knowledge of the program SAP- Able to work in a team in a fast work environment- Good knowledge of the Office suite (Word and Excel)- Analytical good sense, dynamism, enthusiasmSummaryLooking for a customer service representative position?Looking to work in Lasalle?Take the time and send over your resume at jessica.macchiagodena@randstad.ca
        A company in the oil business, and they are looking for a customer service representative for their LaSalle office to join their dynamic team.Customer service representatives play a key role in our sales and customer relations teams. The ideal candidate for the position must have initiative, be organized, bilingual, dynamic and effective under pressure.The proposed salary is between $44,000 and $48,000 per year, Monday to Friday from 8:30 am to 5 pm, on-site parking, accessible by public transit. The company offers 3 weeks of vacation to start, 100% dental and medical insurance 80%, benefits after 3 months, RRSP program, beautiful working atmosphere.Advantages- Benefits after 3 months- 3 weeks vacation + 1 week at Christmas- 5 personal days- Lasalle-RRSP- Parking available- Currently a remote role, in the future will become a 50% remote role and 50% in person roleResponsibilitiesMore precisely, here are the responsibilities that will be entrusted to you:1. Receive and complete orders received by different channels, track and process them.2. Answer customers' questions and inform them about the characteristics and status of their order.3. Prepare price quotes to respond to external and internal requests.4. Prepare product return requests, and handle customer complaints through rigorous follow-up.5. Perform all tasks related to managing price and product lists.6. Other related administrative tasks.Qualifications- Excellent customer service;- Bilingualism (French-English)- Knowledge of the program SAP- Able to work in a team in a fast work environment- Good knowledge of the Office suite (Word and Excel)- Analytical good sense, dynamism, enthusiasmSummaryLooking for a customer service representative position?Looking to work in Lasalle?Take the time and send over your resume at jessica.macchiagodena@randstad.ca
        • Saint-Laurent, Québec
        • Contract
        Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Florenceflorence.lefebvre@randstad.ca
        Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Florenceflorence.lefebvre@randstad.ca
        • Montréal, Québec
        • Permanent
        • $42,000 per year
        The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca
        The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca
        • Montréal, Québec
        • Permanent
        • $40,000 - $42,000 per year
        Have you always been interested in the financial field? Do you love customer service and helping people is one of your priorities? Are you looking for a telecommuting position with a stable weekday schedule? We are currently looking for the rare pearl to fill a position in customer service for a reputable company in the financial sector.Salary: $21 to $23 per hour depending on experienceSchedule: Monday to Friday from 8am to 4:30pm Start date: as soon as possibleAdvantages-Work from home during the covid-19 crisis, then in downtown Montreal -Have a salary ranging from 40K to 42K depending on your experience-Be part of a dynamic team-Quick hiring process-Full range of benefits -Have a permanent position -Work for a reputable company in the financial sector ResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo provide exceptional service, here's what you'll need as a home-based customer service agent: - 3-5 years of customer service experience (in the financial industry is an asset)- Bilingualism or advanced English (written and spoken)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be autonomousSummaryLocalisation : Travail à domicile en raison de la pandémie Salaire: entre 40K et 42K Horaire: lundi au vendredi de 8h à 16:30 pm (temps plein - 35h semaine)Début d'emploi: le plus rapidement possibleLe poste vous intéresse ? Envoyez-nous votre CV directement à amelie.laprise@randstad.ca avec le sujet "Agent de services à la clientèle, domaine financier''Nous sommes impatients de discuter de cette opportunité avec vous,
        Have you always been interested in the financial field? Do you love customer service and helping people is one of your priorities? Are you looking for a telecommuting position with a stable weekday schedule? We are currently looking for the rare pearl to fill a position in customer service for a reputable company in the financial sector.Salary: $21 to $23 per hour depending on experienceSchedule: Monday to Friday from 8am to 4:30pm Start date: as soon as possibleAdvantages-Work from home during the covid-19 crisis, then in downtown Montreal -Have a salary ranging from 40K to 42K depending on your experience-Be part of a dynamic team-Quick hiring process-Full range of benefits -Have a permanent position -Work for a reputable company in the financial sector ResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo provide exceptional service, here's what you'll need as a home-based customer service agent: - 3-5 years of customer service experience (in the financial industry is an asset)- Bilingualism or advanced English (written and spoken)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be autonomousSummaryLocalisation : Travail à domicile en raison de la pandémie Salaire: entre 40K et 42K Horaire: lundi au vendredi de 8h à 16:30 pm (temps plein - 35h semaine)Début d'emploi: le plus rapidement possibleLe poste vous intéresse ? Envoyez-nous votre CV directement à amelie.laprise@randstad.ca avec le sujet "Agent de services à la clientèle, domaine financier''Nous sommes impatients de discuter de cette opportunité avec vous,
        • Saint-Laurent, Québec
        • Permanent
        • $40,000 - $45,000 per year
        A leader in the field of fencing located in the heart of Ville Saint-Laurent, is looking for a Customer Service Representative to join their dynamic team!The proposed salary is between $ 40,000 and $ 45,000 per year, Monday to Friday, 7:30 am to 4:00 pm, benefits after 3 months, 2 weeks of vacation, on-site parking, accessible by public transport.AdvantagesSocial benefits after 3 monthsPension planDepending on the performance of the company, possibility of bonusesBeautiful dynamic teamRelaxed environmentAwesome supervisorParking availablePossibility of 25k bonuses per yearResponsibilities- Taking incoming orders from phone calls- Perform initial credit checks- Follow up over the phone with clients regarding backordered materials, delivery dates, price quotes for work, etc.- Call current customers, by phone, to initiate orders for delivery on scheduled delivery routes and to notify customers of specials and sales promotions.- Perform customer service functions by recommending replacement items or other merchandise better suited to customer needs., if needed.- Prepare price proposals for work orders based on customer requests. Responsibilities:- Perform and / or contribute to the drafting and filling of picking lists and calculates bills of ladingQualifications- Bilingualism both orally and in writing- Experience in customer service or sales- Knowledge of the MS Office Suite- Strong communication skills, verbal and written- Ability to multitask, prioritize and manage deadlines- Strong organizational skillsSummaryLeader in the field of fencing located in the heart of Ville Saint-Laurent, is looking for a Customer Service Representative to join their dynamic team!The proposed salary is between $ 40,000 and $ 45,000 per year, Monday to Friday, 7:30 am to 4:00 pm, benefits after 3 months, 2 weeks of vacation, on-site parking, accessible by public transport.AdvantageSocial benefits after 3 monthsPension planDepending on the performance of the company, possibility of bonusesBeautiful dynamic teamRelaxed environmentAwesome supervisorParking availableResponsibilities1.) Taking incoming orders from phone calls2.) Perform initial credit checks3.) Follow up over the phone with customers regarding backordered materials, delivery dates, price quotes for work, etc.4.) Call current customers, by phone, to initiate orders for delivery on scheduled delivery routes and to notify customers of specials and sales promotions.5) Perform customer service functions by recommending replacement items or other merchandise better suited to customer needs., if needed.6) Prepare price quotes for work orders based on customer requests. Responsibilities:7.) Perform and / or contribute to the drafting and filling of picking lists and calculates bills of ladingQualifications / Skills cardBilingualism both orally and in writingCustomer service or sales experienceKnowledge of the Ms Office SuiteStrong communication skills, verbal and writtenAbility to multitask, prioritize and manage deadlinesStrong organizational skillsThis position interests you or you want to know more about our services? Call us now, ask for Maria or Jessica at 514.332.1055 or send us your resume to jessica.macchiagodena@randstad.ca
        A leader in the field of fencing located in the heart of Ville Saint-Laurent, is looking for a Customer Service Representative to join their dynamic team!The proposed salary is between $ 40,000 and $ 45,000 per year, Monday to Friday, 7:30 am to 4:00 pm, benefits after 3 months, 2 weeks of vacation, on-site parking, accessible by public transport.AdvantagesSocial benefits after 3 monthsPension planDepending on the performance of the company, possibility of bonusesBeautiful dynamic teamRelaxed environmentAwesome supervisorParking availablePossibility of 25k bonuses per yearResponsibilities- Taking incoming orders from phone calls- Perform initial credit checks- Follow up over the phone with clients regarding backordered materials, delivery dates, price quotes for work, etc.- Call current customers, by phone, to initiate orders for delivery on scheduled delivery routes and to notify customers of specials and sales promotions.- Perform customer service functions by recommending replacement items or other merchandise better suited to customer needs., if needed.- Prepare price proposals for work orders based on customer requests. Responsibilities:- Perform and / or contribute to the drafting and filling of picking lists and calculates bills of ladingQualifications- Bilingualism both orally and in writing- Experience in customer service or sales- Knowledge of the MS Office Suite- Strong communication skills, verbal and written- Ability to multitask, prioritize and manage deadlines- Strong organizational skillsSummaryLeader in the field of fencing located in the heart of Ville Saint-Laurent, is looking for a Customer Service Representative to join their dynamic team!The proposed salary is between $ 40,000 and $ 45,000 per year, Monday to Friday, 7:30 am to 4:00 pm, benefits after 3 months, 2 weeks of vacation, on-site parking, accessible by public transport.AdvantageSocial benefits after 3 monthsPension planDepending on the performance of the company, possibility of bonusesBeautiful dynamic teamRelaxed environmentAwesome supervisorParking availableResponsibilities1.) Taking incoming orders from phone calls2.) Perform initial credit checks3.) Follow up over the phone with customers regarding backordered materials, delivery dates, price quotes for work, etc.4.) Call current customers, by phone, to initiate orders for delivery on scheduled delivery routes and to notify customers of specials and sales promotions.5) Perform customer service functions by recommending replacement items or other merchandise better suited to customer needs., if needed.6) Prepare price quotes for work orders based on customer requests. Responsibilities:7.) Perform and / or contribute to the drafting and filling of picking lists and calculates bills of ladingQualifications / Skills cardBilingualism both orally and in writingCustomer service or sales experienceKnowledge of the Ms Office SuiteStrong communication skills, verbal and writtenAbility to multitask, prioritize and manage deadlinesStrong organizational skillsThis position interests you or you want to know more about our services? Call us now, ask for Maria or Jessica at 514.332.1055 or send us your resume to jessica.macchiagodena@randstad.ca
        • Anjou, Québec
        • Contract
        Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Account Services Specialists, to join our client, a well-known credit bureau, in Montreal. Advantages• Work for a well-known credit bureau• Professional environment• Start date: May 3rd, 2021• Duration: 12-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Account Services Specialist, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Handling the membership evaluation and pre-approval of prospective consumer customers• Credential new customers as per the established Boarding policies• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS Office• knowledge of CIS, FIN, CPS/CMS, AS400, DCAT, MAT a strong assetSummaryIf you are interested in the Account Services Specialist role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
        Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Account Services Specialists, to join our client, a well-known credit bureau, in Montreal. Advantages• Work for a well-known credit bureau• Professional environment• Start date: May 3rd, 2021• Duration: 12-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Account Services Specialist, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Handling the membership evaluation and pre-approval of prospective consumer customers• Credential new customers as per the established Boarding policies• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS Office• knowledge of CIS, FIN, CPS/CMS, AS400, DCAT, MAT a strong assetSummaryIf you are interested in the Account Services Specialist role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
        • Laval, Québec
        • Permanent
        Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU!We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada!Position: Insurance AdvisorSalary: Between 44k and 48k per year + annual bonusLocation: Telecommuting (work at the branch at the Crémazie station afterwards)Availability: 35h / week - Full timeAdvantagesInterested? Here are the benefits for this position:- Work from home in times of pandemic (work at the Crémazie Metro branch afterwards);- Equipment fully supplied by the company: computer, keyboard, mouse, headset;- Comprehensive benefits from day one;- Great possibility of advancement within the company;- Possibility of having a salary review every year;- Annual bonus;- Rotary schedule (allows you to know your schedule 2 to 3 weeks in advance);- Job security / stability (permanent job);- Fully paid training;- Licensing costs (AMF) paid by the employer after 5 weeks of training;Responsibilities- Respond to incoming calls from customers and deliver a remarkable customer experience;- Be able to advise clients on the various digital solutions offered by the company and inform them about the personal damage insurance component;- Focus on problem solving and find solutions for clients;- Be able to achieve the objectives that are set by offering services and acting as a brand ambassador;- Work closely with the customer service team;- All other related tasks with customer service;QualificationsStill interested? Here are the qualifications required for this position:- Be perfectly bilingual (French AND English);- Be able to work efficiently from home;- Have a good internet network + a landline phone or cell phone with a national package;- Be available to work in the office when the situation allows (Metro Crémazie or Laval);- Be available for a rotational schedule which can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotating schedule of 35 hours / week, which is known 2 to 3 weeks in advance) ;- Have a minimum of 3 years of relevant experience in customer service;- Have sales experience * an asset *;- Be comfortable with goals and not be afraid to cross-sell on inbound calls;- Hold a DEC or BAC;- Possess the AMF license * an asset *;-A criminal record AND credit check will be performed during the process;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: catherine.asselin@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)
        Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU!We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada!Position: Insurance AdvisorSalary: Between 44k and 48k per year + annual bonusLocation: Telecommuting (work at the branch at the Crémazie station afterwards)Availability: 35h / week - Full timeAdvantagesInterested? Here are the benefits for this position:- Work from home in times of pandemic (work at the Crémazie Metro branch afterwards);- Equipment fully supplied by the company: computer, keyboard, mouse, headset;- Comprehensive benefits from day one;- Great possibility of advancement within the company;- Possibility of having a salary review every year;- Annual bonus;- Rotary schedule (allows you to know your schedule 2 to 3 weeks in advance);- Job security / stability (permanent job);- Fully paid training;- Licensing costs (AMF) paid by the employer after 5 weeks of training;Responsibilities- Respond to incoming calls from customers and deliver a remarkable customer experience;- Be able to advise clients on the various digital solutions offered by the company and inform them about the personal damage insurance component;- Focus on problem solving and find solutions for clients;- Be able to achieve the objectives that are set by offering services and acting as a brand ambassador;- Work closely with the customer service team;- All other related tasks with customer service;QualificationsStill interested? Here are the qualifications required for this position:- Be perfectly bilingual (French AND English);- Be able to work efficiently from home;- Have a good internet network + a landline phone or cell phone with a national package;- Be available to work in the office when the situation allows (Metro Crémazie or Laval);- Be available for a rotational schedule which can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotating schedule of 35 hours / week, which is known 2 to 3 weeks in advance) ;- Have a minimum of 3 years of relevant experience in customer service;- Have sales experience * an asset *;- Be comfortable with goals and not be afraid to cross-sell on inbound calls;- Hold a DEC or BAC;- Possess the AMF license * an asset *;-A criminal record AND credit check will be performed during the process;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: catherine.asselin@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)
        • Montréal, Québec
        • Contract
        Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        • Montréal, Québec
        • Permanent
        • $17 per year
        Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal.This is a permanent full-time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: ANYWHERE IN CANADA*position is working from home - remote*Hours: Must be available to work rotational hours between Monday-Sunday, 7:00 AM EST - 11:00 PM EST*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: MONDAY 17th MAY Orientation Date: TUESDAY 11th MayAs a Bilingual Customer Service Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Advantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call center environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat, or by email- Explaining details and processes to customers over the phone, email, or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryInterested? Apply now.Here is how to apply:- send me your CV directly to sophie.hickles@randstad.ca with the subject "Bilingual CSR- Anywhere in Canada!"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!
        Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal.This is a permanent full-time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: ANYWHERE IN CANADA*position is working from home - remote*Hours: Must be available to work rotational hours between Monday-Sunday, 7:00 AM EST - 11:00 PM EST*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: MONDAY 17th MAY Orientation Date: TUESDAY 11th MayAs a Bilingual Customer Service Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Advantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call center environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat, or by email- Explaining details and processes to customers over the phone, email, or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryInterested? Apply now.Here is how to apply:- send me your CV directly to sophie.hickles@randstad.ca with the subject "Bilingual CSR- Anywhere in Canada!"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!
        • Saint-Laurent, Québec
        • Contract
        Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client in Montreal.Great opportunity for those looking to do a variety of tasks in customer service, technical support, and sales supportAdvantages- Work for one a leading health technology solutions company- 3 -month contract- Potential for extension- Work from home to start- Monday to Friday- 8am to 8pm- $22/hour- Start date: May 24th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Contacting customers and troubleshooting equipment issues and/or offering replacement* Interacting with customers and sales/service representative to support pre-sales and post-sales activitiesQualifications• Bilingual in French and English• Minimum 2 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client in Montreal.Great opportunity for those looking to do a variety of tasks in customer service, technical support, and sales supportAdvantages- Work for one a leading health technology solutions company- 3 -month contract- Potential for extension- Work from home to start- Monday to Friday- 8am to 8pm- $22/hour- Start date: May 24th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Contacting customers and troubleshooting equipment issues and/or offering replacement* Interacting with customers and sales/service representative to support pre-sales and post-sales activitiesQualifications• Bilingual in French and English• Minimum 2 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        • Montréal, Québec
        • Contract
        • $19.50 per hour
        Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a customer service and web support agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.3-4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentTraining: May 2021Location: work from home **This position is only open to candidates who reside in the province of Quebec. However, it will be essential to have access to high speed internet to be able to hold this job.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Working 100% at home during the length of the contract - A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a bilingual customer service and web support agent, you will be responsible for..:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a bilingual customer service and web support agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organising and prioritising workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employment Training: beginning of May 2021 Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,
        Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a customer service and web support agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.3-4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentTraining: May 2021Location: work from home **This position is only open to candidates who reside in the province of Quebec. However, it will be essential to have access to high speed internet to be able to hold this job.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Working 100% at home during the length of the contract - A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a bilingual customer service and web support agent, you will be responsible for..:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a bilingual customer service and web support agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organising and prioritising workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employment Training: beginning of May 2021 Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,
        • Montréal, Québec
        • Contract
        • $19.00 - $22.00 per hour
        Do you want to be part of a growing company specialising in the consumer packaged goods sector that is at the leading edge of new technology? Are you a dynamic and versatile team player? Are you experienced with the world of technology, and you are passionate to finds solutions to technical problems? Then you could be the perfect person for this Technical Support - Level 1 position!The successful applicant will provide support to all Canadian users through the ERP system. You will be responsible for managing the ticketing through inbound calls and emails in order to create and maintain ERP user access in a timely manner. Salary: between $19/hour - $21/hour, depending on experience Work schedule: Monday to Friday from 8:30 am to 5:00 pm (total of 37. 5 hours/week)Contract ends December 2021 - possibility of extension Work from home during the pandemic Advantages- Very competitive salary in the market- Day job - no weekends- Internationally known company- Opportunity for internal advancement - Work from home during the pandemic - Equipment provided by employerResponsibilitiesDans ce rôle, agent support technique niveau 1, vous serez responsable de:-Fournir un support via notre système de billetterie de support informatique (par téléphone et courriel)-Enregistrer, suivre et remonter les incidents via notre système de billetterie Service Now-Coordonner avec l’équipe informatique sur les problèmes nécessitant une escalade- Création, modification et suppression des accès utilisateurs à ERP - Autres taches connexes QualificationsThe skills required for the position are: - Minimum of 2 years experience in customer service, ideally in call dispatch- Good time management and organizational skills- Post-secondary degree or equivalent required (preferably in computer science)- Knowledge of the Office suite (and ERP application considered an asset)- Minimum of one year of relevant and recent experience- Bilingualism required (English / French)- Knowledge of PL/SQL (considered an asset)- Wired high-speed Internet connection (Ethernet cable)SummarySend us your CV directly with the subject "technical support - Level 1".We look forward to discussing this opportunity with you,Karen, Florencekaren.leiton@randstad.caflorence.lefebvre@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!
        Do you want to be part of a growing company specialising in the consumer packaged goods sector that is at the leading edge of new technology? Are you a dynamic and versatile team player? Are you experienced with the world of technology, and you are passionate to finds solutions to technical problems? Then you could be the perfect person for this Technical Support - Level 1 position!The successful applicant will provide support to all Canadian users through the ERP system. You will be responsible for managing the ticketing through inbound calls and emails in order to create and maintain ERP user access in a timely manner. Salary: between $19/hour - $21/hour, depending on experience Work schedule: Monday to Friday from 8:30 am to 5:00 pm (total of 37. 5 hours/week)Contract ends December 2021 - possibility of extension Work from home during the pandemic Advantages- Very competitive salary in the market- Day job - no weekends- Internationally known company- Opportunity for internal advancement - Work from home during the pandemic - Equipment provided by employerResponsibilitiesDans ce rôle, agent support technique niveau 1, vous serez responsable de:-Fournir un support via notre système de billetterie de support informatique (par téléphone et courriel)-Enregistrer, suivre et remonter les incidents via notre système de billetterie Service Now-Coordonner avec l’équipe informatique sur les problèmes nécessitant une escalade- Création, modification et suppression des accès utilisateurs à ERP - Autres taches connexes QualificationsThe skills required for the position are: - Minimum of 2 years experience in customer service, ideally in call dispatch- Good time management and organizational skills- Post-secondary degree or equivalent required (preferably in computer science)- Knowledge of the Office suite (and ERP application considered an asset)- Minimum of one year of relevant and recent experience- Bilingualism required (English / French)- Knowledge of PL/SQL (considered an asset)- Wired high-speed Internet connection (Ethernet cable)SummarySend us your CV directly with the subject "technical support - Level 1".We look forward to discussing this opportunity with you,Karen, Florencekaren.leiton@randstad.caflorence.lefebvre@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!
        • Québec, Québec
        • Contract
        We're looking for an individual with 2-5 years’ sales experience, preferably in thehealthcare/medical market. The position is based in Quebec City and covers Eastern Quebec.You will be working for a Healthcare organization that is the leader of the Canadian market. Youwill be engaging Healthcare professionals in order to promote Lifeline medical service.Advantages- Work for one a leading health technology solutions company- 6-month contract- Potential for extension- Work from home during the pandemic- Monday to Friday- $21/hour- Commission : Potential to earn up to $1400/month- Start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesYour goal is to influence the Healthcare Professional’s behavior so that they more pro-actively refer their patients/clients to the Lifeline service. This is achieved by preparing and implementing their territory plan in order to engage Healthcare professionals who have thehighest potential to influence potential Lifeline subscribers. Other areas of coverage includesales visits and marketing promotion to medical offices, community organizations and other potential influencers including seniors’ groups.QualificationsQualifications- 2-5 years’ field sales experience- French. English would be a strong asset- Knowledge of the Healthcare industry an asset- Excellent interpersonal skills, able to establish and maintain business relationships- Excellent verbal and written communication skills- Excellent planning, organizational and implementation skills- Displays professionalism and business acumen- A self-starter that works independently and in a team environment.- Strong computer literacy and proficiency with Microsoft Office SuiteSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        We're looking for an individual with 2-5 years’ sales experience, preferably in thehealthcare/medical market. The position is based in Quebec City and covers Eastern Quebec.You will be working for a Healthcare organization that is the leader of the Canadian market. Youwill be engaging Healthcare professionals in order to promote Lifeline medical service.Advantages- Work for one a leading health technology solutions company- 6-month contract- Potential for extension- Work from home during the pandemic- Monday to Friday- $21/hour- Commission : Potential to earn up to $1400/month- Start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesYour goal is to influence the Healthcare Professional’s behavior so that they more pro-actively refer their patients/clients to the Lifeline service. This is achieved by preparing and implementing their territory plan in order to engage Healthcare professionals who have thehighest potential to influence potential Lifeline subscribers. Other areas of coverage includesales visits and marketing promotion to medical offices, community organizations and other potential influencers including seniors’ groups.QualificationsQualifications- 2-5 years’ field sales experience- French. English would be a strong asset- Knowledge of the Healthcare industry an asset- Excellent interpersonal skills, able to establish and maintain business relationships- Excellent verbal and written communication skills- Excellent planning, organizational and implementation skills- Displays professionalism and business acumen- A self-starter that works independently and in a team environment.- Strong computer literacy and proficiency with Microsoft Office SuiteSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        • Montreal, Québec
        • Permanent
        • $39,000 - $40,000 per year
        Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40 K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.
        Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40 K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.
        • Montréal, Québec
        • Permanent
        • $40,000 - $45,000 per year
        Do you have customer service experience in transportation? Our client is looking for a Customer Service Representative in the transportation industry.You would have the chance to work for a growing company, a large distribution center, that cares about its employees and customers, gives excellent customer service and makes sure that the atmosphere in the offices is right. to his favorite! They are located in Rivière-des-Prairies.AdvantagesBenefits await you:-Daytime from Monday to Friday from 8 a.m. to 5 p.m.-Salary between 40k and 45k;-Social benefits paid 100% by the employer-Parking spot;-Warm work environment;- Quick entry into post.-Possibility of advancementResponsibilities- Respond to customers- Follow-up of orders and deliveries- Balance the inventory- Management of entries and exits of the truck fleet -Other related tasksQualificationsThis is what our client expects from you:- Intermediate English is sufficient;-Have experience in a similar position in a transport company or in logistics;- Mastery of the Office suite and resourcefulness with compulsory IT;-Ability to adapt quickly; -Autonomy; - Attention to detail - DynamicSummaryIf this position interests you, send us your updated CV to kim.guertin@randstad.ca and lea.murray-montmorency@randstad.ca and you can contact us at 514.252.0099 ext. 2.
        Do you have customer service experience in transportation? Our client is looking for a Customer Service Representative in the transportation industry.You would have the chance to work for a growing company, a large distribution center, that cares about its employees and customers, gives excellent customer service and makes sure that the atmosphere in the offices is right. to his favorite! They are located in Rivière-des-Prairies.AdvantagesBenefits await you:-Daytime from Monday to Friday from 8 a.m. to 5 p.m.-Salary between 40k and 45k;-Social benefits paid 100% by the employer-Parking spot;-Warm work environment;- Quick entry into post.-Possibility of advancementResponsibilities- Respond to customers- Follow-up of orders and deliveries- Balance the inventory- Management of entries and exits of the truck fleet -Other related tasksQualificationsThis is what our client expects from you:- Intermediate English is sufficient;-Have experience in a similar position in a transport company or in logistics;- Mastery of the Office suite and resourcefulness with compulsory IT;-Ability to adapt quickly; -Autonomy; - Attention to detail - DynamicSummaryIf this position interests you, send us your updated CV to kim.guertin@randstad.ca and lea.murray-montmorency@randstad.ca and you can contact us at 514.252.0099 ext. 2.
        • Saint-Laurent, Québec
        • Permanent
        A company in the renovation field is looking for a Customer Service Clerk for a permanent position in Ville Saint-Laurent.Over 110,000 products in inventory, 72 centers in North America, over 80,000 customers. He is a leader in the renovation industry who is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.They are looking for a junior profile, someone who likes to learn but who has the initiative and a good personality to help customers and suppliers.As a Customer Service Clerk, you will take on duties such as, but not limited to:- Order taking by phone, email and fax- Answer questions from customers in Canada and the United States- Order tracking- Answer calls and give information- Follow up on product return requests- Follow up with suppliers- Data entry, production of Excel reports- Retailer credit processing- Make reports in Excel- Other related administrative tasksThe proposed salary is between $18 per hour, daytime schedule Monday to Friday 8:30 am to 5 pm (37.5 hours per week), benefits after 3 months.Advantage:-Located in Ville Saint-Laurent-2 weeks vacation-Parking available-Good team and possibility of advancementQualifications:- Experience in the field of customer service- Very good command of French and English (oral and written)- Strong customer service skills on the phone- Have the ability to anticipate customer needs- Master Excel, Word and Outlook programs, and have good computer skills- Be autonomous, but be able to work in a team- Be ready to help, share new ideas and collaborate with team membersAre you looking for a customer service clerk position?Looking to work in Ville Saint Laurent?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caAdvantages-Located in Ville Saint-Laurent-2 weeks vacation-Parking available-Good team and possibility of advancementResponsibilities- Order taking by phone, email and fax- Answer questions from customers in Canada and the United States- Order tracking- Answer calls and give information- Follow up on product return requests- Follow up with suppliers- Data entry, production of Excel reports- Retailer credit processing- Make reports in Excel- Other related administrative tasksQualifications- Experience in the field of customer service- Very good command of French and English (oral and written)- Strong customer service skills on the phone- Have the ability to anticipate customer needs- Master Excel, Word and Outlook programs, and have good computer skills- Be autonomous, but be able to work in a team- Be ready to help, share new ideas and collaborate with team membersSummaryAre you looking for a customer service clerk position?Looking to work in Ville Saint Laurent?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.ca
        A company in the renovation field is looking for a Customer Service Clerk for a permanent position in Ville Saint-Laurent.Over 110,000 products in inventory, 72 centers in North America, over 80,000 customers. He is a leader in the renovation industry who is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.They are looking for a junior profile, someone who likes to learn but who has the initiative and a good personality to help customers and suppliers.As a Customer Service Clerk, you will take on duties such as, but not limited to:- Order taking by phone, email and fax- Answer questions from customers in Canada and the United States- Order tracking- Answer calls and give information- Follow up on product return requests- Follow up with suppliers- Data entry, production of Excel reports- Retailer credit processing- Make reports in Excel- Other related administrative tasksThe proposed salary is between $18 per hour, daytime schedule Monday to Friday 8:30 am to 5 pm (37.5 hours per week), benefits after 3 months.Advantage:-Located in Ville Saint-Laurent-2 weeks vacation-Parking available-Good team and possibility of advancementQualifications:- Experience in the field of customer service- Very good command of French and English (oral and written)- Strong customer service skills on the phone- Have the ability to anticipate customer needs- Master Excel, Word and Outlook programs, and have good computer skills- Be autonomous, but be able to work in a team- Be ready to help, share new ideas and collaborate with team membersAre you looking for a customer service clerk position?Looking to work in Ville Saint Laurent?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caAdvantages-Located in Ville Saint-Laurent-2 weeks vacation-Parking available-Good team and possibility of advancementResponsibilities- Order taking by phone, email and fax- Answer questions from customers in Canada and the United States- Order tracking- Answer calls and give information- Follow up on product return requests- Follow up with suppliers- Data entry, production of Excel reports- Retailer credit processing- Make reports in Excel- Other related administrative tasksQualifications- Experience in the field of customer service- Very good command of French and English (oral and written)- Strong customer service skills on the phone- Have the ability to anticipate customer needs- Master Excel, Word and Outlook programs, and have good computer skills- Be autonomous, but be able to work in a team- Be ready to help, share new ideas and collaborate with team membersSummaryAre you looking for a customer service clerk position?Looking to work in Ville Saint Laurent?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.ca
        • Saint-Laurent, Québec
        • Permanent
        • $45,000 per year
        A leading vision care company is looking for a Customer Service Representative for a permanent position for their office in Ville Saint Laurent.The proposed salary as a customer service representative is between $45, 000 to $47, 000 yearly, Monday to Friday schedule from 8:30 am to 5:00 pm, 2 weeks vacations, RSP plan, free parking, and accessible by public transport.Advantages- 2 weeks vacation- Benefits after 3 months- RSP plan- Permanent position- Parking available- Accessible by public transport- Great work environmentResponsibilities- Handle incoming orders and incoming account inquiries- Take orders from Opticians and Optometrists or clients- Enter orders into the system- Answer questions about products- Educate customers- Update files/ensure changes are made accordingly- Along with other customer service/clerical tasksQualifications- Bilingual (English and French, written and oral)- Minimum of 1-2 years of experience- Strong customer service skills- Excellent knowledge of the Microsoft Office suite (Word, Excel and Outlook)- High degree of precision and attention to detail- High energy level- Someone who can take initiativesSummaryLooking for a Customer Service Representative Role?Looking to work in Ville Saint Laurent?Take the time and send over your resume at jessica.macchiagodena@randstad.ca
        A leading vision care company is looking for a Customer Service Representative for a permanent position for their office in Ville Saint Laurent.The proposed salary as a customer service representative is between $45, 000 to $47, 000 yearly, Monday to Friday schedule from 8:30 am to 5:00 pm, 2 weeks vacations, RSP plan, free parking, and accessible by public transport.Advantages- 2 weeks vacation- Benefits after 3 months- RSP plan- Permanent position- Parking available- Accessible by public transport- Great work environmentResponsibilities- Handle incoming orders and incoming account inquiries- Take orders from Opticians and Optometrists or clients- Enter orders into the system- Answer questions about products- Educate customers- Update files/ensure changes are made accordingly- Along with other customer service/clerical tasksQualifications- Bilingual (English and French, written and oral)- Minimum of 1-2 years of experience- Strong customer service skills- Excellent knowledge of the Microsoft Office suite (Word, Excel and Outlook)- High degree of precision and attention to detail- High energy level- Someone who can take initiativesSummaryLooking for a Customer Service Representative Role?Looking to work in Ville Saint Laurent?Take the time and send over your resume at jessica.macchiagodena@randstad.ca
        • Laval, Québec
        • Permanent
        Are you looking for a great customer service position with challenges?Are you interested to work for an international company in Laval?Do you have experience in customer service / inside sales?Please read this posting!Why Randstad:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to get this job?Interesting benefitsWork from home for the moment, until September 2021Great team spirit!Great company, well establish, really good team spirit and excellent stabilityFlexible salary, depending on your experienceResponsibilities-Entering sample, tradeshow, stock & production orders & following up on them to ensure they are prepared and ready to ship on time. - Once order is processed, send order verification to customer and sales coordinator- Checking stock both in house, in Europe and arriving on containers and offering different options to dealers if stock is unavailable.- Troubleshooting any issues (delays, incorrect colors, damages etc)- Run container reception report daily and advise customers once orders arrive- Collaborate with inventory planner for production dates and stock jobs arriving- Processing returns and arranging for pick up of materials- Other task relatedQualificationsQualifications- 3-5 years experience in customer service- Essential: Experience in transport - Asset: Experience in manufacturing- Perfectly bilingual with a really strong English in both writing and speakingSummaryIf you are interested by this position, please send us your cv by e-mail at caroline.riouxcloutier@randstad.ca / laurence.lafreniere@randstad.caWe are looking forward to find you your next dream job opportunity!
        Are you looking for a great customer service position with challenges?Are you interested to work for an international company in Laval?Do you have experience in customer service / inside sales?Please read this posting!Why Randstad:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to get this job?Interesting benefitsWork from home for the moment, until September 2021Great team spirit!Great company, well establish, really good team spirit and excellent stabilityFlexible salary, depending on your experienceResponsibilities-Entering sample, tradeshow, stock & production orders & following up on them to ensure they are prepared and ready to ship on time. - Once order is processed, send order verification to customer and sales coordinator- Checking stock both in house, in Europe and arriving on containers and offering different options to dealers if stock is unavailable.- Troubleshooting any issues (delays, incorrect colors, damages etc)- Run container reception report daily and advise customers once orders arrive- Collaborate with inventory planner for production dates and stock jobs arriving- Processing returns and arranging for pick up of materials- Other task relatedQualificationsQualifications- 3-5 years experience in customer service- Essential: Experience in transport - Asset: Experience in manufacturing- Perfectly bilingual with a really strong English in both writing and speakingSummaryIf you are interested by this position, please send us your cv by e-mail at caroline.riouxcloutier@randstad.ca / laurence.lafreniere@randstad.caWe are looking forward to find you your next dream job opportunity!
        • Lachine, Québec
        • Permanent
        • $35,000 - $38,000 per year
        A company that specializes in outdoor sports equipment is looking for a Customer Service Representative to join their team in Lachine.The proposed salary is between $42, 000 to $45, 000 per year, benefits after 3 months, Monday to Friday schedule from 8:45 am to 5:00 pm, 2 weeks’ vacation, benefits after 3 months, accessible by public transport, parking on site.Advantages- Benefits after 3 months- 5 sick days- 2 weeks vacation- Casual attire- Small team (family oriented)- Parking on siteResponsibilities- Take customer orders- Give numbers for merchandise returns- Inform customers about the availability of products- Enter the orders received in the computer system- Classify "batches" and send invoices to customers- Carry out the daily classification of the documents received- Assist the sales department in the preparation of product documents- Create school bags with price lists each season- Assist the customer service supervisor in his tasks- All other related tasksQualifications- Bilingualism written and oral (French / English)- More than 3 years of experience in customer service- Strong MS office skills (excel, word, etc)- Have a strong understanding of the importance of the customer relationship- Communicate effectively with others, verbally and in writing- Strong capacity to adapt to change as well as to learnSummaryA company that specializes in outdoor sports equipment is looking for a Customer Service Representative to join their team in Lachine.The proposed salary is between $35, 000 to $38, 000 per year, benefits after 3 months, Monday to Friday schedule from 8:45 am to 5:00 pm, 2 weeks’ vacation, benefits after 3 months, accessible by public transport, parking on site.Advantages- Benefits after 3 months- 5 sick days- 2 weeks vacation- Casual attire- Small team (family oriented)- Parking on siteResponsibilities- Take customer orders- Give numbers for merchandise returns- Inform customers about the availability of products- Enter the orders received in the computer system- Classify "batches" and send invoices to customers- Carry out the daily classification of the documents received- Assist the sales department in the preparation of product documents- Create school bags with price lists each season- Assist the customer service supervisor in his tasks- All other related tasksQualification- College diploma or other relevant experience- Bilingualism written and oral (French / English)- More than 3 years of experience in customer service- Excellent negotiation skills- Be organized and have a strong ability to manage priorities- Have a strong understanding of the importance of the customer relationship- Communicate effectively with others, verbally and in writing- Strong capacity to adapt to change as well as to learnAre you looking for a Customer Service Representative position?Are you looking to work in Lachine?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.ca
        A company that specializes in outdoor sports equipment is looking for a Customer Service Representative to join their team in Lachine.The proposed salary is between $42, 000 to $45, 000 per year, benefits after 3 months, Monday to Friday schedule from 8:45 am to 5:00 pm, 2 weeks’ vacation, benefits after 3 months, accessible by public transport, parking on site.Advantages- Benefits after 3 months- 5 sick days- 2 weeks vacation- Casual attire- Small team (family oriented)- Parking on siteResponsibilities- Take customer orders- Give numbers for merchandise returns- Inform customers about the availability of products- Enter the orders received in the computer system- Classify "batches" and send invoices to customers- Carry out the daily classification of the documents received- Assist the sales department in the preparation of product documents- Create school bags with price lists each season- Assist the customer service supervisor in his tasks- All other related tasksQualifications- Bilingualism written and oral (French / English)- More than 3 years of experience in customer service- Strong MS office skills (excel, word, etc)- Have a strong understanding of the importance of the customer relationship- Communicate effectively with others, verbally and in writing- Strong capacity to adapt to change as well as to learnSummaryA company that specializes in outdoor sports equipment is looking for a Customer Service Representative to join their team in Lachine.The proposed salary is between $35, 000 to $38, 000 per year, benefits after 3 months, Monday to Friday schedule from 8:45 am to 5:00 pm, 2 weeks’ vacation, benefits after 3 months, accessible by public transport, parking on site.Advantages- Benefits after 3 months- 5 sick days- 2 weeks vacation- Casual attire- Small team (family oriented)- Parking on siteResponsibilities- Take customer orders- Give numbers for merchandise returns- Inform customers about the availability of products- Enter the orders received in the computer system- Classify "batches" and send invoices to customers- Carry out the daily classification of the documents received- Assist the sales department in the preparation of product documents- Create school bags with price lists each season- Assist the customer service supervisor in his tasks- All other related tasksQualification- College diploma or other relevant experience- Bilingualism written and oral (French / English)- More than 3 years of experience in customer service- Excellent negotiation skills- Be organized and have a strong ability to manage priorities- Have a strong understanding of the importance of the customer relationship- Communicate effectively with others, verbally and in writing- Strong capacity to adapt to change as well as to learnAre you looking for a Customer Service Representative position?Are you looking to work in Lachine?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.ca
        • Laval, Québec
        • Permanent
        Are you looking for a great customer service position with challenges?Are you interested to work for an international company in Laval?Do you have experience in customer service / inside sales?Please read this posting!Why Randstad:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to get this job?Interesting benefitsWork from home for the moment, until September 2021Great team spirit!Great company, well establish, really good team spirit and excellent stabilityFlexible salary, depending on your experienceResponsibilities-Entering sample, tradeshow, stock & production orders & following up on them to ensure they are prepared and ready to ship on time. - Once order is processed, send order verification to customer and sales coordinator- Checking stock both in house, in Europe and arriving on containers and offering different options to dealers if stock is unavailable.- Troubleshooting any issues (delays, incorrect colors, damages etc)- Run container reception report daily and advise customers once orders arrive- Collaborate with inventory planner for production dates and stock jobs arriving- Processing returns and arranging for pick up of materials- Other task relatedQualificationsQualifications- 3-5 years experience in customer service- Essential: Experience in transport - Asset: Experience in manufacturing- Perfectly bilingual with a really strong English in both writing and speakingSummaryIf you are interested by this position, please send us your cv by e-mail at caroline.riouxcloutier@randstad.ca / laurence.lafreniere@randstad.caWe are looking forward to find you your next dream job opportunity!
        Are you looking for a great customer service position with challenges?Are you interested to work for an international company in Laval?Do you have experience in customer service / inside sales?Please read this posting!Why Randstad:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to get this job?Interesting benefitsWork from home for the moment, until September 2021Great team spirit!Great company, well establish, really good team spirit and excellent stabilityFlexible salary, depending on your experienceResponsibilities-Entering sample, tradeshow, stock & production orders & following up on them to ensure they are prepared and ready to ship on time. - Once order is processed, send order verification to customer and sales coordinator- Checking stock both in house, in Europe and arriving on containers and offering different options to dealers if stock is unavailable.- Troubleshooting any issues (delays, incorrect colors, damages etc)- Run container reception report daily and advise customers once orders arrive- Collaborate with inventory planner for production dates and stock jobs arriving- Processing returns and arranging for pick up of materials- Other task relatedQualificationsQualifications- 3-5 years experience in customer service- Essential: Experience in transport - Asset: Experience in manufacturing- Perfectly bilingual with a really strong English in both writing and speakingSummaryIf you are interested by this position, please send us your cv by e-mail at caroline.riouxcloutier@randstad.ca / laurence.lafreniere@randstad.caWe are looking forward to find you your next dream job opportunity!
        • Saint-Léonard, Québec
        • Permanent
        • $18.00 - $20.00 per hour
        Do you want a new challenge?Communication is a passion?Are you looking for a dynamic job?Do you have experience as a customer service and complaint management representative?Are you looking for an opportunity in the east of the city?We are looking for 2 Customer Service Representative for a company located in St-Léonard.AdvantagesWhy apply for this position?Schedule: 7:30 a.m. to 4:00 p.m.-100% teleworking-Permanent position-Salary: $ 18 to $ 20;-Productivity bonus;-Complete social benefits;-Short and long term insurance;-REER collective;-Employee assistance program;-Days illnesses;-Pleasant, warm and family working atmosphere;ResponsibilitiesWhat you will have to do in this position:-Distribution of technical calls;-Communicate with technicians on the road;-Follow-up of the services offered by technicians to customers;-Resolution of complaints;-Make estimates over the phone;-Do order management;-Support the purchasing department;-Other related tasks.QualificationsWhat does it take to apply?-Bilingualism;-Experience 1-2 years in customer service and complaint resolution;-Communications skills;- People-to-people and dynamism.SummaryThis customer service representative position located in St-Léonard interests you contact us now!by phone at 514-252-0099by email: lea.murray-montmorency@randstad.ca and kim.guertin@randstad.caonline www.randstad.caFind out about our new My Randstad app, which alerts you to new shifts that you can accept or decline based on your availability.As a leader in recruiting, we are committed to discussing your career with you and advancing your career in today's job market. We would be happy to meet you in our offices to get to know you!In the event that this position is not for you but you are looking for another job in the administrative field, do not hesitate and contact us! Here is the list of positions that we are recruiting on a massive scale:-Administrative / executive / managerial assistant-Office clerk and data entry-Logistics / purchasing / transport assistant-Receptionist-Customer service agentRandstad, the Human in mind!
        Do you want a new challenge?Communication is a passion?Are you looking for a dynamic job?Do you have experience as a customer service and complaint management representative?Are you looking for an opportunity in the east of the city?We are looking for 2 Customer Service Representative for a company located in St-Léonard.AdvantagesWhy apply for this position?Schedule: 7:30 a.m. to 4:00 p.m.-100% teleworking-Permanent position-Salary: $ 18 to $ 20;-Productivity bonus;-Complete social benefits;-Short and long term insurance;-REER collective;-Employee assistance program;-Days illnesses;-Pleasant, warm and family working atmosphere;ResponsibilitiesWhat you will have to do in this position:-Distribution of technical calls;-Communicate with technicians on the road;-Follow-up of the services offered by technicians to customers;-Resolution of complaints;-Make estimates over the phone;-Do order management;-Support the purchasing department;-Other related tasks.QualificationsWhat does it take to apply?-Bilingualism;-Experience 1-2 years in customer service and complaint resolution;-Communications skills;- People-to-people and dynamism.SummaryThis customer service representative position located in St-Léonard interests you contact us now!by phone at 514-252-0099by email: lea.murray-montmorency@randstad.ca and kim.guertin@randstad.caonline www.randstad.caFind out about our new My Randstad app, which alerts you to new shifts that you can accept or decline based on your availability.As a leader in recruiting, we are committed to discussing your career with you and advancing your career in today's job market. We would be happy to meet you in our offices to get to know you!In the event that this position is not for you but you are looking for another job in the administrative field, do not hesitate and contact us! Here is the list of positions that we are recruiting on a massive scale:-Administrative / executive / managerial assistant-Office clerk and data entry-Logistics / purchasing / transport assistant-Receptionist-Customer service agentRandstad, the Human in mind!
        • Laval, Québec
        • Permanent
        • $44,000 per year
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        • Lachine, Québec
        • Permanent
        • $40,000 - $43,000 per year
        A food-service equipment manufacturer located in Lachine l is looking for a customer service/order entry representative.The proposed salary is between $40, 000 to $43, 00 a year, Monday through Friday 8:30 am to 5:00 pm, 500$ allowance or desk or chair, 2 weeks vacation and benefits after 3 months.Advantages- Training done in office/ remote role afterwards- 500$ allowance or desk or chair- 2 weeks vacation- Benefits after 3 months- Parking available Responsibilities- Process all incoming accessory orders from both customers and service partners. - Enter orders in (ERP) system- Respond to telephone, in-person or electronic inquiries;- Assist clients and service companies in selecting and ordering accessories & service parts (including order entry)-Maintain with a high attention for accuracy the data associated with above tasks- Be the primary on customer returns process- Support other departmental tasks as requested by supervisor (could include customer follow-up calls, service partner follow-up calls, responding to inquiries, etc.)Qualifications- Bilingual (English & French)- Minimum 2-3 years of related customer service experience- Strong computer skills and ability to use Outlook, Excel, Word and Internet at an intermediate to advanced level- Well organized, meticulous, and able to thrive in a fast paced yet highly detailed job function- Thrives and enjoys working as part of a team- Spanish will be an asset.SummaryClick on "Apply now" or send us your CV to:jessica.macchiagodena@randstad.caWe are always happy to talk to you!
        A food-service equipment manufacturer located in Lachine l is looking for a customer service/order entry representative.The proposed salary is between $40, 000 to $43, 00 a year, Monday through Friday 8:30 am to 5:00 pm, 500$ allowance or desk or chair, 2 weeks vacation and benefits after 3 months.Advantages- Training done in office/ remote role afterwards- 500$ allowance or desk or chair- 2 weeks vacation- Benefits after 3 months- Parking available Responsibilities- Process all incoming accessory orders from both customers and service partners. - Enter orders in (ERP) system- Respond to telephone, in-person or electronic inquiries;- Assist clients and service companies in selecting and ordering accessories & service parts (including order entry)-Maintain with a high attention for accuracy the data associated with above tasks- Be the primary on customer returns process- Support other departmental tasks as requested by supervisor (could include customer follow-up calls, service partner follow-up calls, responding to inquiries, etc.)Qualifications- Bilingual (English & French)- Minimum 2-3 years of related customer service experience- Strong computer skills and ability to use Outlook, Excel, Word and Internet at an intermediate to advanced level- Well organized, meticulous, and able to thrive in a fast paced yet highly detailed job function- Thrives and enjoys working as part of a team- Spanish will be an asset.SummaryClick on "Apply now" or send us your CV to:jessica.macchiagodena@randstad.caWe are always happy to talk to you!
        • Laval, Québec
        • Permanent
        • $40,000 - $42,000 per year
        Are you tired of Montreal traffic and looking for a job in the Laval region?Are you dynamic and have no secrets from customer service?Is teamwork an important value in your work environment?Do you have any knowledge of the office suite?We have THE customer service clerk position in Laval for you!We are currently looking for a dynamic person for a superb company located in Laval.Why Randstad:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesAnd what about the advantages!-This is a permanent position-A flexible schedule-Post in teleworking-Super nice working atmosphere-Beautiful customer service team-A comprehensive benefits plan-There are opportunities for advancement within the company-Salary $ 38-40,000-It's in Laval so we save the traffic!ResponsibilitiesYour daily tasks for this wonderful position of customer service clerk in Laval will be, among others:-Receive calls-Offer good customer service-Respond to questions from customers and suppliers-Prepare quotes for clients-Complete data entries in the system.QualificationsThe qualifications required?-Be bilingual (The entire interview process will be done in English)-Dynamic-Team spirit-Knowledge of the Office suite-Experience in customer serviceSummaryDoes this post interest you?Send us your CV now at caroline.riouxcloutier@randstad.calaurence.lafreniere@randstad.ca
        Are you tired of Montreal traffic and looking for a job in the Laval region?Are you dynamic and have no secrets from customer service?Is teamwork an important value in your work environment?Do you have any knowledge of the office suite?We have THE customer service clerk position in Laval for you!We are currently looking for a dynamic person for a superb company located in Laval.Why Randstad:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesAnd what about the advantages!-This is a permanent position-A flexible schedule-Post in teleworking-Super nice working atmosphere-Beautiful customer service team-A comprehensive benefits plan-There are opportunities for advancement within the company-Salary $ 38-40,000-It's in Laval so we save the traffic!ResponsibilitiesYour daily tasks for this wonderful position of customer service clerk in Laval will be, among others:-Receive calls-Offer good customer service-Respond to questions from customers and suppliers-Prepare quotes for clients-Complete data entries in the system.QualificationsThe qualifications required?-Be bilingual (The entire interview process will be done in English)-Dynamic-Team spirit-Knowledge of the Office suite-Experience in customer serviceSummaryDoes this post interest you?Send us your CV now at caroline.riouxcloutier@randstad.calaurence.lafreniere@randstad.ca
        • Laval, Québec
        • Permanent
        • $37,000 - $39,000 per year
        Are you looking for a job in a highly recognized company that takes its employees to heart across Canada? Do you want a telecommuting job that can start as quickly as possible?Are you passionate about customer service and familiar with insurance claims?Here is an opportunity not to be missed!Position: Customer Service RepresentativeSalary: $ 37 to $ 39,000 per yearDuration: Permanent employment with benefitsLocation: Office located in Laval but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekYou will have the chance to work for a company that is a leader in making road trips easier and more enjoyable.As a customer service representative, you will act as the first point of contact for operators and customersfor everything related to insurance claims. You will deal with claims resulting from bodily injury, breakage ordamage to company property / building or third party property as well as fleet claims.AdvantagesBy working for this company, you will have:A full range of social benefits (medical and dental care);• Possibility of joining a pension plan with employer contributions or a stock purchase plan;• Discounts for employees in stores and at many of our partners;• Paid leave including vacation, sick days and personal leave;• Work within a collaborative, dynamic and efficient team;• Learning opportunities to develop new skills and growprofessionally in a growing company;• Work from home - Temporarily due to COVID-19.ResponsibilitiesAs an advisor, you will have to:• Act as a resource person for operators in the event of a claim following an injurybodily injury, breakage or damage to property / company building or to third party property as wellas complaints from the vehicle fleet;• Coordinate complaint files by following established protocols (eg: invoicing and / orrefund);• Follow up with operations, customers and insurer and / or claims adjuster;• Handle telephone complaints related to customer service complaints;• Make accounting adjustments during payment;• Transfer loss reports related to theft;• Establish the amounts to be received when applicable and prepare requests for reimbursements oftobacco and lottery taxes and submit them to the various stakeholders;• Synthesize the documents necessary for the production of various statistical reports;• Respond to calls and emails;• Provide administrative support for the Insurance and Claims department;• Intervene and deal with the various stakeholders.QualificationsFor this position you must:• Have 2 to 3 years of experience in call center and customer service• Be perfectly bilingual (English and French) because you will have to take calls in both languages• Experience in the insurance industry and in claims file management and knowledge of Report Excel will be considered an asset.SummaryPosition: Customer Service RepresentativeSalary: $ 37 to $ 39,000 per yearDuration: Permanent employment with benefitsLocation: Office located in Laval but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekIf you are interested in this position, you must send us your updated CV to the following address and indicated as the title `` Customer Service Representative - Claims ''karell.fucile@randstad.ca
        Are you looking for a job in a highly recognized company that takes its employees to heart across Canada? Do you want a telecommuting job that can start as quickly as possible?Are you passionate about customer service and familiar with insurance claims?Here is an opportunity not to be missed!Position: Customer Service RepresentativeSalary: $ 37 to $ 39,000 per yearDuration: Permanent employment with benefitsLocation: Office located in Laval but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekYou will have the chance to work for a company that is a leader in making road trips easier and more enjoyable.As a customer service representative, you will act as the first point of contact for operators and customersfor everything related to insurance claims. You will deal with claims resulting from bodily injury, breakage ordamage to company property / building or third party property as well as fleet claims.AdvantagesBy working for this company, you will have:A full range of social benefits (medical and dental care);• Possibility of joining a pension plan with employer contributions or a stock purchase plan;• Discounts for employees in stores and at many of our partners;• Paid leave including vacation, sick days and personal leave;• Work within a collaborative, dynamic and efficient team;• Learning opportunities to develop new skills and growprofessionally in a growing company;• Work from home - Temporarily due to COVID-19.ResponsibilitiesAs an advisor, you will have to:• Act as a resource person for operators in the event of a claim following an injurybodily injury, breakage or damage to property / company building or to third party property as wellas complaints from the vehicle fleet;• Coordinate complaint files by following established protocols (eg: invoicing and / orrefund);• Follow up with operations, customers and insurer and / or claims adjuster;• Handle telephone complaints related to customer service complaints;• Make accounting adjustments during payment;• Transfer loss reports related to theft;• Establish the amounts to be received when applicable and prepare requests for reimbursements oftobacco and lottery taxes and submit them to the various stakeholders;• Synthesize the documents necessary for the production of various statistical reports;• Respond to calls and emails;• Provide administrative support for the Insurance and Claims department;• Intervene and deal with the various stakeholders.QualificationsFor this position you must:• Have 2 to 3 years of experience in call center and customer service• Be perfectly bilingual (English and French) because you will have to take calls in both languages• Experience in the insurance industry and in claims file management and knowledge of Report Excel will be considered an asset.SummaryPosition: Customer Service RepresentativeSalary: $ 37 to $ 39,000 per yearDuration: Permanent employment with benefitsLocation: Office located in Laval but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekIf you are interested in this position, you must send us your updated CV to the following address and indicated as the title `` Customer Service Representative - Claims ''karell.fucile@randstad.ca
        • Montréal, Québec
        • Permanent
        Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Quebec.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: May 3rd, 2021 Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests. Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to yasameen.aljanabi@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service and sales representative Start date will be on May 3rd 2021 Pay Rate: $15.75 per hour Hours of operation: Monday to Sunday from 9am to 9pm (rotational shifts)
        Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Quebec.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: May 3rd, 2021 Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests. Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to yasameen.aljanabi@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service and sales representative Start date will be on May 3rd 2021 Pay Rate: $15.75 per hour Hours of operation: Monday to Sunday from 9am to 9pm (rotational shifts)
        • Montréal, Québec
        • Contract
        • $18.00 - $20.00 per hour
        Are you passionate about providing outstanding service ? Are you able to listen to and anticipate customer concerns in order to find solutions? Join this team and take part in providing the highest level of customer care.We are currently looking for a Senior Customer Service Account Manager in the High-End domestic appliances' distribution industry to join their " Excellence Centre Departement".Salary: $20 / hourSchedule: 37.5 hours per week / Monday to Friday. From 8h00 - 17h00Long term positionWorking from home during the pandemic - TelecommutingAdvantagesHere are the advantages you can benefit from as a Senior Customer Service Coordinator, in Montreal:- Possibility of remote working during the pandemic - Telecommuting- Paid training to set you up for success- Equipment provided by the client- Top of the line designer kitchen and lunchroom- A collaborative environment based on Teamwork, Continuous Improvement, and Fun!ResponsibilitiesAs a Senior Customer Service Coordinator, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns. The tasks you will perform include:- Receiving inbound calls and providing excellent customer service- Handle customers’ concerns and/or issues and ensure follow up with proper solutions- Updating systems to complete files and confirming the booking for the installations- Accurately document and record customer/client information in the CRM- Follow up on existing requests and respond to client by emails and/or phone- Our client offers high-end products - quality is the first goal of the company. Call length does not matter. Customer service is important. QualificationsHere are the qualifications you must have to meet the requirements of the position Technical Customer Service Representative:- Minimum 2 years’ experience in customer service or call center environment or technical support- High school diploma or equivalent- Excellent communication skills both in English and French- Ability to proactively listen to customer concerns and find a solution while demonstrating empathy- A collaborative Team player attitude- Capable of working within a fast-paced environment- Strong organizational skills and ability to establish prioritiesSummarySalary: $20 / hourSchedule: 37.5 hours per week / Monday to Friday. From 8h00 - 17h00Long term positionWorking from home during the pandemic - TelecommutingDo you recognize yourself in this position? Don't wait any longer and apply directly online or send your CV directly to us with the subject ' Senior Customer Service Coordinator, "In addition, if you know people who are interested in similar positions, please do not hesitate to send them our contact details; we will be happy to help them!We look forward to discussing this opportunity with you,Karenkaren.leiton@randstad.ca
        Are you passionate about providing outstanding service ? Are you able to listen to and anticipate customer concerns in order to find solutions? Join this team and take part in providing the highest level of customer care.We are currently looking for a Senior Customer Service Account Manager in the High-End domestic appliances' distribution industry to join their " Excellence Centre Departement".Salary: $20 / hourSchedule: 37.5 hours per week / Monday to Friday. From 8h00 - 17h00Long term positionWorking from home during the pandemic - TelecommutingAdvantagesHere are the advantages you can benefit from as a Senior Customer Service Coordinator, in Montreal:- Possibility of remote working during the pandemic - Telecommuting- Paid training to set you up for success- Equipment provided by the client- Top of the line designer kitchen and lunchroom- A collaborative environment based on Teamwork, Continuous Improvement, and Fun!ResponsibilitiesAs a Senior Customer Service Coordinator, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns. The tasks you will perform include:- Receiving inbound calls and providing excellent customer service- Handle customers’ concerns and/or issues and ensure follow up with proper solutions- Updating systems to complete files and confirming the booking for the installations- Accurately document and record customer/client information in the CRM- Follow up on existing requests and respond to client by emails and/or phone- Our client offers high-end products - quality is the first goal of the company. Call length does not matter. Customer service is important. QualificationsHere are the qualifications you must have to meet the requirements of the position Technical Customer Service Representative:- Minimum 2 years’ experience in customer service or call center environment or technical support- High school diploma or equivalent- Excellent communication skills both in English and French- Ability to proactively listen to customer concerns and find a solution while demonstrating empathy- A collaborative Team player attitude- Capable of working within a fast-paced environment- Strong organizational skills and ability to establish prioritiesSummarySalary: $20 / hourSchedule: 37.5 hours per week / Monday to Friday. From 8h00 - 17h00Long term positionWorking from home during the pandemic - TelecommutingDo you recognize yourself in this position? Don't wait any longer and apply directly online or send your CV directly to us with the subject ' Senior Customer Service Coordinator, "In addition, if you know people who are interested in similar positions, please do not hesitate to send them our contact details; we will be happy to help them!We look forward to discussing this opportunity with you,Karenkaren.leiton@randstad.ca
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