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        • Concord, Ontario
        • Permanent
        • $40,000 - $45,000 per year
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within!Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within!Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        • Pointe-Claire, Québec
        • Permanent
        Position Title: Administrative Assistant & Customer ServiceLocation : Pointe-ClaireIndustry: ManufacturingAre you driven to deliver exceptional customer service? Do you like to work hard and play harder? If you are committed to excellence, you have a place in our Pointe-Claire-based company that is the country’s premier quartz manufacturerAdvantages-competitive salary-full benefits including dental (100% covered by the employer)-pension plan match up to 3% of employee contributions-company is going through massive growth-parking on siteResponsibilities-Provide impeccable customer service and solve problems.-Invoice processing.-Maintain client files.-Reception of occasional customers in the showroom.-Coordinate deliveries Qualifications-3 years and over in customer service and administration-Some knowledge of transport and geography around Quebec to facilitate scheduling deliveries-Establish an excellent relationship with customers.-Excellent bilingualism (oral and written).-Ability to work under pressure.-Worked with distribution-Have the attitude and interest to solve problems.-Computer skills required (Office, SAP, CRM, etc.)-Ideally worked for a distribution company in the pastSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses. At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn: - https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know you
        Position Title: Administrative Assistant & Customer ServiceLocation : Pointe-ClaireIndustry: ManufacturingAre you driven to deliver exceptional customer service? Do you like to work hard and play harder? If you are committed to excellence, you have a place in our Pointe-Claire-based company that is the country’s premier quartz manufacturerAdvantages-competitive salary-full benefits including dental (100% covered by the employer)-pension plan match up to 3% of employee contributions-company is going through massive growth-parking on siteResponsibilities-Provide impeccable customer service and solve problems.-Invoice processing.-Maintain client files.-Reception of occasional customers in the showroom.-Coordinate deliveries Qualifications-3 years and over in customer service and administration-Some knowledge of transport and geography around Quebec to facilitate scheduling deliveries-Establish an excellent relationship with customers.-Excellent bilingualism (oral and written).-Ability to work under pressure.-Worked with distribution-Have the attitude and interest to solve problems.-Computer skills required (Office, SAP, CRM, etc.)-Ideally worked for a distribution company in the pastSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses. At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn: - https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know you
        • Montréal, Québec
        • Permanent
        We are looking for customer service to support our client who works in Ceramics and Natural Stone located in Mile-Ex.The position is permanent and starts as quickly as possible.If you have experience in customer service, particularly in the field of manufacturing, do not hesitate and write to me at esteban.blasco@randstad.ca or at 514 415 9304 ext. 2AdvantagesOur client offers a great range more:- Competitive salary of $ 43,000 to $ 50,000 depending on experience- Private and easy-to-access parking in Mile Ex or accessible by public transit- Collective insurance- Pension fund- Sick day- 2-3 weeks of vacation- The opportunity to work for a great companyResponsibilitiesThe spots that await you● Promote the brand to industry professionals;● Exploit the potential of existing customers and qualify future customers;● Welcomed and answered questions from customers in the store;● Become the resource person and answer questions about products, prices, availability and application of different products;● Canvassing with new clients to discuss their needs and offer them specific products and services;● Collect and transmit comments on products sold in markets and evaluate their reception by customers;● Maintain client files using the computer system in place;• Prepare quotes, orders from the computer system;● Helping customers make product selections based on their needs and product specifications;● Followed up with quotes and pending orders as well as pending orders● Technical assistance and after-sales service.● Attended various industry events as a brand ambassador.QualificationsYou are the ideal candidate if you:● Know the environment of natural stone, ceramics, construction and renovation;● Minimum experience of 3 years in a similar position;● Good interpersonal communication skills;● Excellent negotiating skills;● Master problem solving;● Demonstrate autonomy, rigor and discipline;● Being at ease with IT and knowing Excel and SAPSummaryThis permanent customer service position is a great opportunity to join a growing manufacturing company located in Mile-EX. If you are interested in the possibility of rapid advancement, a dynamic team and in good working condition, call me at 514 252 0099 extension 2 or write to me at esteban.blasco@randstad.ca.
        We are looking for customer service to support our client who works in Ceramics and Natural Stone located in Mile-Ex.The position is permanent and starts as quickly as possible.If you have experience in customer service, particularly in the field of manufacturing, do not hesitate and write to me at esteban.blasco@randstad.ca or at 514 415 9304 ext. 2AdvantagesOur client offers a great range more:- Competitive salary of $ 43,000 to $ 50,000 depending on experience- Private and easy-to-access parking in Mile Ex or accessible by public transit- Collective insurance- Pension fund- Sick day- 2-3 weeks of vacation- The opportunity to work for a great companyResponsibilitiesThe spots that await you● Promote the brand to industry professionals;● Exploit the potential of existing customers and qualify future customers;● Welcomed and answered questions from customers in the store;● Become the resource person and answer questions about products, prices, availability and application of different products;● Canvassing with new clients to discuss their needs and offer them specific products and services;● Collect and transmit comments on products sold in markets and evaluate their reception by customers;● Maintain client files using the computer system in place;• Prepare quotes, orders from the computer system;● Helping customers make product selections based on their needs and product specifications;● Followed up with quotes and pending orders as well as pending orders● Technical assistance and after-sales service.● Attended various industry events as a brand ambassador.QualificationsYou are the ideal candidate if you:● Know the environment of natural stone, ceramics, construction and renovation;● Minimum experience of 3 years in a similar position;● Good interpersonal communication skills;● Excellent negotiating skills;● Master problem solving;● Demonstrate autonomy, rigor and discipline;● Being at ease with IT and knowing Excel and SAPSummaryThis permanent customer service position is a great opportunity to join a growing manufacturing company located in Mile-EX. If you are interested in the possibility of rapid advancement, a dynamic team and in good working condition, call me at 514 252 0099 extension 2 or write to me at esteban.blasco@randstad.ca.
        • Saint-Laurent, Québec
        • Contract
        Do you have strong customer service skills? Do you have previous sales experience? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service role with our client in Montreal.As a Bilingual Customer Service Representative, you will be providing pre-sales and post-sales support.AdvantagesWork for one of Canada's largest insurance and financial services companies3-month contractPotential for extensionMonday to Friday$19/hourStart date: April 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Interacting with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions* Answering customer inquiries and providing solutions as needed* Other customer service support tasks as requiredQualifications• Bilingual in French and English• Minimum 1 year of customer service/call centre experience• Sales experience a strong asset• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        Do you have strong customer service skills? Do you have previous sales experience? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service role with our client in Montreal.As a Bilingual Customer Service Representative, you will be providing pre-sales and post-sales support.AdvantagesWork for one of Canada's largest insurance and financial services companies3-month contractPotential for extensionMonday to Friday$19/hourStart date: April 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Interacting with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions* Answering customer inquiries and providing solutions as needed* Other customer service support tasks as requiredQualifications• Bilingual in French and English• Minimum 1 year of customer service/call centre experience• Sales experience a strong asset• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        • Oakville, Ontario
        • Contract
        Are you fluent in French and English? Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Bilingual Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a a multinational technologies companyOakville location11-month contractMonday to Friday8am to 4pm$17.70/hourStart Date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails• Resolving customer complaints/issues in a professional manner• Processing return requests• Order entry and processing• Other administrative duties as assignedQualifications• Bilingual in French and English• Previous customer service experience• Intermediate MS Office skills• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Bilingual Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.
        Are you fluent in French and English? Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Bilingual Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a a multinational technologies companyOakville location11-month contractMonday to Friday8am to 4pm$17.70/hourStart Date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails• Resolving customer complaints/issues in a professional manner• Processing return requests• Order entry and processing• Other administrative duties as assignedQualifications• Bilingual in French and English• Previous customer service experience• Intermediate MS Office skills• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Bilingual Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.
        • Mississauga, Ontario
        • Contract
        • $16.00 per hour
        Do you have a passion for assisting others? Do you have previous call centre experience? Do you enjoy building relationships with others? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!Randstad is looking for Inbound Customer Service Representatives to work for a well-known Ice Company in their contact center located in Mississauga. This is a temporary ongoing contract. Type: TemporarySalary: $16/hour Location: Mississauga (Eglinton & Centennial) for training then work from homeWork from HomeEquipment Provided Long term contractHours of Operation: Monday to Sunday, 4pm - 12am 5 shifts a week, Sunday is required*Start Date: ASAPAdvantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment - Paid training- Paying $16/hour- Full-time hours- Fun and casual environment - Build relationships with many different clients - Office location in Mississauga- Work from home after training - Equipment providedResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients - Enter orders into the system - Book delivery times- Checking up on delivery frequency - Deal with some escalated issues - Making sure deliveries are sent out in a timely manner- Updating clients profile accordingly - Providing top-notch customer service on every call Qualifications- Must be able to work 4pm - 12am- Customer Service experience is mandatory - 1 year call centre experience is preferred - Team player- Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy - Enjoy a fast-paced environment - Goes above and beyond - Conflict resolution and problem-solving is keySummaryIf this sounds like you, or someone you know, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca mention "Inbound Call Centre Mississauga"Looking forward to hearing from you,
        Do you have a passion for assisting others? Do you have previous call centre experience? Do you enjoy building relationships with others? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!Randstad is looking for Inbound Customer Service Representatives to work for a well-known Ice Company in their contact center located in Mississauga. This is a temporary ongoing contract. Type: TemporarySalary: $16/hour Location: Mississauga (Eglinton & Centennial) for training then work from homeWork from HomeEquipment Provided Long term contractHours of Operation: Monday to Sunday, 4pm - 12am 5 shifts a week, Sunday is required*Start Date: ASAPAdvantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment - Paid training- Paying $16/hour- Full-time hours- Fun and casual environment - Build relationships with many different clients - Office location in Mississauga- Work from home after training - Equipment providedResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients - Enter orders into the system - Book delivery times- Checking up on delivery frequency - Deal with some escalated issues - Making sure deliveries are sent out in a timely manner- Updating clients profile accordingly - Providing top-notch customer service on every call Qualifications- Must be able to work 4pm - 12am- Customer Service experience is mandatory - 1 year call centre experience is preferred - Team player- Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy - Enjoy a fast-paced environment - Goes above and beyond - Conflict resolution and problem-solving is keySummaryIf this sounds like you, or someone you know, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca mention "Inbound Call Centre Mississauga"Looking forward to hearing from you,
        • Montreal, Québec
        • Permanent
        • $43,000 - $44,000 per year
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        • LaSalle, Québec
        • Permanent
        • $35,000 - $37,000 per year
        Are you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $35 000- $37, 000 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)SummaryAre you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $$35 00- $37, 00 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)Are you looking for a Customer Service position?Are you looking to work in Lasalle ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.ca
        Are you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $35 000- $37, 000 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)SummaryAre you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $$35 00- $37, 00 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)Are you looking for a Customer Service position?Are you looking to work in Lasalle ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.ca
        • Laval, Québec
        • Permanent
        • $45,000 - $48,000 per year
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $45,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $45,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        • LaSalle, Québec
        • Permanent
        • $45,000 - $46,000 per year
        A company in the oil business, and they are looking for a customer service representative for their LaSalle office to join their dynamic team.Customer service representatives play a key role in our sales and customer relations teams. The ideal candidate for the position must have initiative, be organized, bilingual, dynamic and effective under pressure.The proposed salary is between $44,000 and $48,000 per year, Monday to Friday from 8:30 am to 5 pm, on-site parking, accessible by public transit. The company offers 3 weeks of vacation to start, 100% dental and medical insurance 80%, benefits after 3 months, RRSP program, beautiful working atmosphere.Advantages- Benefits after 3 months- 3 weeks vacation + 1 week at Christmas- 5 personal days- Lasalle-RRSP- Parking available- Currently a remote role, in the future will become a 50% remote role and 50% in person roleResponsibilitiesMore precisely, here are the responsibilities that will be entrusted to you:1. Receive and complete orders received by different channels, track and process them.2. Answer customers' questions and inform them about the characteristics and status of their order.3. Prepare price quotes to respond to external and internal requests.4. Prepare product return requests, and handle customer complaints through rigorous follow-up.5. Perform all tasks related to managing price and product lists.6. Other related administrative tasks.Qualifications- Excellent customer service;- Bilingualism (French-English)- Knowledge of the program SAP- Able to work in a team in a fast work environment- Good knowledge of the Office suite (Word and Excel)- Analytical good sense, dynamism, enthusiasmSummaryLooking for a customer service representative position?Looking to work in Lasalle?Take the time and send over your resume at jessica.macchiagodena@randstad.ca
        A company in the oil business, and they are looking for a customer service representative for their LaSalle office to join their dynamic team.Customer service representatives play a key role in our sales and customer relations teams. The ideal candidate for the position must have initiative, be organized, bilingual, dynamic and effective under pressure.The proposed salary is between $44,000 and $48,000 per year, Monday to Friday from 8:30 am to 5 pm, on-site parking, accessible by public transit. The company offers 3 weeks of vacation to start, 100% dental and medical insurance 80%, benefits after 3 months, RRSP program, beautiful working atmosphere.Advantages- Benefits after 3 months- 3 weeks vacation + 1 week at Christmas- 5 personal days- Lasalle-RRSP- Parking available- Currently a remote role, in the future will become a 50% remote role and 50% in person roleResponsibilitiesMore precisely, here are the responsibilities that will be entrusted to you:1. Receive and complete orders received by different channels, track and process them.2. Answer customers' questions and inform them about the characteristics and status of their order.3. Prepare price quotes to respond to external and internal requests.4. Prepare product return requests, and handle customer complaints through rigorous follow-up.5. Perform all tasks related to managing price and product lists.6. Other related administrative tasks.Qualifications- Excellent customer service;- Bilingualism (French-English)- Knowledge of the program SAP- Able to work in a team in a fast work environment- Good knowledge of the Office suite (Word and Excel)- Analytical good sense, dynamism, enthusiasmSummaryLooking for a customer service representative position?Looking to work in Lasalle?Take the time and send over your resume at jessica.macchiagodena@randstad.ca
        • Montréal, Québec
        • Contract
        Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        • Niagara on the Lake, Ontario
        • Permanent
        Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.
        Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.
        • Burlington, Ontario
        • Permanent
        Customer Service Representative in the Chemical Distribution Industry. Are you an experienced Customer Service Representative that is looking to make your next career move? Do you want to work for a fun, energetic, and flexible environment? Then we have the role for you! Our Client, a family owned company who is distributor in the chemical field in both personal care and Industrial fields is looking for a Customer Service Representative to join their team. The ideal candidate will have 5+ years of experience in Customer Service and order management. This is a small office environment that supplies to the North American market. Please apply online at randstad.ca if you would like to be considered for the position. Advantages- Permanent Customer Service position - Great Burlington Location- Family owned company- Flexible work environment - 3 weeks vacation - $ 45,000- $ 50,000+ annually- Benefits provided - Company laptop and cell phone provided- Monday- Friday hoursResponsibilities- Accepting, entering, scheduling and processing orders in using Chempax - Communicating with clients and suppliers on availability, timelines, prices and quotations - Following up with suppliers in regards to availability, COA, and weight tickets- Coordinate with truckers for transportation - Monitor inventory in multiple warehouses - Prepare paperwork for the transportation of hazardous goods (eg. Bill of lading, customs invoice) - Expedite ‘hot’ or special orders in an effective and timely manner - Other duties as neededQualifications- 5 + years of customer service and/or order management- Ability to work from home when needed for rush orders- Excellent communication and attention to detail- Experience with Chempax is an assetSummaryHow to Apply?Please apply online at randstad.ca if you would like to be considered for the position. Heather and Chanel
        Customer Service Representative in the Chemical Distribution Industry. Are you an experienced Customer Service Representative that is looking to make your next career move? Do you want to work for a fun, energetic, and flexible environment? Then we have the role for you! Our Client, a family owned company who is distributor in the chemical field in both personal care and Industrial fields is looking for a Customer Service Representative to join their team. The ideal candidate will have 5+ years of experience in Customer Service and order management. This is a small office environment that supplies to the North American market. Please apply online at randstad.ca if you would like to be considered for the position. Advantages- Permanent Customer Service position - Great Burlington Location- Family owned company- Flexible work environment - 3 weeks vacation - $ 45,000- $ 50,000+ annually- Benefits provided - Company laptop and cell phone provided- Monday- Friday hoursResponsibilities- Accepting, entering, scheduling and processing orders in using Chempax - Communicating with clients and suppliers on availability, timelines, prices and quotations - Following up with suppliers in regards to availability, COA, and weight tickets- Coordinate with truckers for transportation - Monitor inventory in multiple warehouses - Prepare paperwork for the transportation of hazardous goods (eg. Bill of lading, customs invoice) - Expedite ‘hot’ or special orders in an effective and timely manner - Other duties as neededQualifications- 5 + years of customer service and/or order management- Ability to work from home when needed for rush orders- Excellent communication and attention to detail- Experience with Chempax is an assetSummaryHow to Apply?Please apply online at randstad.ca if you would like to be considered for the position. Heather and Chanel
        • Saint-Laurent, Québec
        • Permanent
        • $40,000 - $45,000 per year
        A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.ca
        A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.ca
        • Niagara on the Lake, Ontario
        • Permanent
        Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.
        Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.
        • Concord, Ontario
        • Permanent
        • $40,000 - $45,000 per year
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        • Oakville, Ontario
        • Permanent
        • $40,000 - $43,000 per year
        Customer Service Representative- Manufacturing FieldDo you come from experience in a Manufacturing Environment and want to pursue a career in Customer Service? Are you currently seeking a permanent opportunity in the Oakville area? Then we would love to discuss an opportunity with you! We are currently seeking a customer service representative who comes from a minimum of 3 years in “cradle to grave” customer service.The successful candidate will have the ability to multitask and work well with a team! In this role you will be handling the process of customer service from beginning to end and provide exceptional service!Advantages- Excellent location in Oakville with easy access to the highway and great places to eat close by!- Work in a dynamic team environment!- Great work hours! Monday to Friday 9am to 5pm- Benefits provided by the organization- Medical, dental and Vision!- Annual salary of $40,000-$45,000! This will be a work from in office opportunity with COVID precautions in place.Responsibilities- Receive calls and emails from customers regarding product orders.- Handle all questions/customer calls on the spot and provide follow-up where needed- Enter information into the system to ensure that files are well documented- Create invoices for customers as well as update them on shipping dates as required- Help the team with order fulfillment when required- Run reports on current products to ensure that there are suppliesQualifications- Experience in a Manufacturing industry as a Customer Service Representative is required in this role!- Ability to provide strong follow-up on customer requests.- Ability to work well with others and communicate well with departments- Strong multitasking ability as you will switch from taking calls to order fulfillment as required.- Customer service focus and the ability to adapt to what is neededSummaryIf you come from the experience required and are looking for an opportunity in Customer Service then we would love to hear from you! The best way to apply for this position is to send your resume directly to aliyah.sykes@randstad.ca or apply online directly on Randstad.ca.We look forward to hearing from you!Charl,AliyahPhone Number:905.637.5366Fax Number:905.849.0585
        Customer Service Representative- Manufacturing FieldDo you come from experience in a Manufacturing Environment and want to pursue a career in Customer Service? Are you currently seeking a permanent opportunity in the Oakville area? Then we would love to discuss an opportunity with you! We are currently seeking a customer service representative who comes from a minimum of 3 years in “cradle to grave” customer service.The successful candidate will have the ability to multitask and work well with a team! In this role you will be handling the process of customer service from beginning to end and provide exceptional service!Advantages- Excellent location in Oakville with easy access to the highway and great places to eat close by!- Work in a dynamic team environment!- Great work hours! Monday to Friday 9am to 5pm- Benefits provided by the organization- Medical, dental and Vision!- Annual salary of $40,000-$45,000! This will be a work from in office opportunity with COVID precautions in place.Responsibilities- Receive calls and emails from customers regarding product orders.- Handle all questions/customer calls on the spot and provide follow-up where needed- Enter information into the system to ensure that files are well documented- Create invoices for customers as well as update them on shipping dates as required- Help the team with order fulfillment when required- Run reports on current products to ensure that there are suppliesQualifications- Experience in a Manufacturing industry as a Customer Service Representative is required in this role!- Ability to provide strong follow-up on customer requests.- Ability to work well with others and communicate well with departments- Strong multitasking ability as you will switch from taking calls to order fulfillment as required.- Customer service focus and the ability to adapt to what is neededSummaryIf you come from the experience required and are looking for an opportunity in Customer Service then we would love to hear from you! The best way to apply for this position is to send your resume directly to aliyah.sykes@randstad.ca or apply online directly on Randstad.ca.We look forward to hearing from you!Charl,AliyahPhone Number:905.637.5366Fax Number:905.849.0585
        • Montréal, Québec
        • Permanent
        • $42,000 per year
        The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca
        The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca
        • Burlington, Ontario
        • Permanent
        Customer Service Representative in Burlington Do you enjoy interacting with clients daily and supporting them to provide an excellent customer service experience? Would you like to work for an growing company that provides opportunity for advancement? Then this position may be an excellent fit for you!We are currently recruiting for a Customer Service Representative position for one of our clients within the Burlington area. This position will be working in the new Burlington location in a newly created Customer Service position. This role will involve providing customer service to clients over the phone and through email, but also interacting with clients in person in their showroom. A normal day will include answering inquires, checking if products and inventory is available, placing orders, providing quotations, and tracking orders with their CRM (Salesforce). The ideal candidate will have previous experience working within a Customer Service position, knowledge or past experience with a CRM, and also be motivated to provide excellent client service. The successful candidate will not only be interacting general public, contractors, designers, and architectural firms, but also be responsible for completing invoicing, accounts payable and accounts receivable. This is an excellent opportunity for individuals who enjoy client interaction but also enjoy administrative job duties that require organization and attention to detail. If you are interested in applying for this position please apply online at Randstad.ca or send your resume and summary of your skills to heather.dumitru@randstad.ca today! Advantages- Permanent, full-time position in Burlington - Monday- Friday, day time- $19-$21 an hour - Family run company that has locations internationally - Growing team, room for advancement - Benefits provided- Paid Vacation Responsibilities- Provide timely and friendly customer service to client in person, over email, and phone- Generate and provide quotes and prices for clients including general public, contractors, designers, etc. - Utilize CRM – Salesforce to track client interactions, update contact information, and - Maintain inventory levels and order inventory for products when needed - Complete administrative duties such as invoicing, applying credits, accounts payable, and following up on outstanding payments with clients- Provide support to outside sales team by shipping sample products, checking inventory, and communicating any necessary information to sales team. - Manage and maintain the showroom, schedule visits with clients, and process orders from start to finish. Qualifications- 3+ years of experience within Customer Service position - Experience using a CRM is a nice to have ex. Salesforce- Ability to work within a fast paced environment - Must be organized, reliable, and - Excellent communication and interpersonal skills SummaryHow to Apply?1) Email your resume to heather.dumitru@randstad.ca 2) Apply online at Randstad.ca today!
        Customer Service Representative in Burlington Do you enjoy interacting with clients daily and supporting them to provide an excellent customer service experience? Would you like to work for an growing company that provides opportunity for advancement? Then this position may be an excellent fit for you!We are currently recruiting for a Customer Service Representative position for one of our clients within the Burlington area. This position will be working in the new Burlington location in a newly created Customer Service position. This role will involve providing customer service to clients over the phone and through email, but also interacting with clients in person in their showroom. A normal day will include answering inquires, checking if products and inventory is available, placing orders, providing quotations, and tracking orders with their CRM (Salesforce). The ideal candidate will have previous experience working within a Customer Service position, knowledge or past experience with a CRM, and also be motivated to provide excellent client service. The successful candidate will not only be interacting general public, contractors, designers, and architectural firms, but also be responsible for completing invoicing, accounts payable and accounts receivable. This is an excellent opportunity for individuals who enjoy client interaction but also enjoy administrative job duties that require organization and attention to detail. If you are interested in applying for this position please apply online at Randstad.ca or send your resume and summary of your skills to heather.dumitru@randstad.ca today! Advantages- Permanent, full-time position in Burlington - Monday- Friday, day time- $19-$21 an hour - Family run company that has locations internationally - Growing team, room for advancement - Benefits provided- Paid Vacation Responsibilities- Provide timely and friendly customer service to client in person, over email, and phone- Generate and provide quotes and prices for clients including general public, contractors, designers, etc. - Utilize CRM – Salesforce to track client interactions, update contact information, and - Maintain inventory levels and order inventory for products when needed - Complete administrative duties such as invoicing, applying credits, accounts payable, and following up on outstanding payments with clients- Provide support to outside sales team by shipping sample products, checking inventory, and communicating any necessary information to sales team. - Manage and maintain the showroom, schedule visits with clients, and process orders from start to finish. Qualifications- 3+ years of experience within Customer Service position - Experience using a CRM is a nice to have ex. Salesforce- Ability to work within a fast paced environment - Must be organized, reliable, and - Excellent communication and interpersonal skills SummaryHow to Apply?1) Email your resume to heather.dumitru@randstad.ca 2) Apply online at Randstad.ca today!
        • Saint-Laurent, Québec
        • Contract
        Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client in Montreal.Great opportunity for those looking to do a variety of tasks in customer service, technical support, and sales supportAdvantages- Work for one a leading health technology solutions company- 3 -month contract- Potential for extension- Work from home to start- Monday to Friday- 8am to 8pm- $22/hour- Start date: May 24th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Contacting customers and troubleshooting equipment issues and/or offering replacement* Interacting with customers and sales/service representative to support pre-sales and post-sales activitiesQualifications• Bilingual in French and English• Minimum 2 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client in Montreal.Great opportunity for those looking to do a variety of tasks in customer service, technical support, and sales supportAdvantages- Work for one a leading health technology solutions company- 3 -month contract- Potential for extension- Work from home to start- Monday to Friday- 8am to 8pm- $22/hour- Start date: May 24th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Contacting customers and troubleshooting equipment issues and/or offering replacement* Interacting with customers and sales/service representative to support pre-sales and post-sales activitiesQualifications• Bilingual in French and English• Minimum 2 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        • Saint-Laurent, Québec
        • Contract
        Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.ca
        Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.ca
        • Montréal, Québec
        • Contract
        Are you looking to develop your professional experience in the telecommunications industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for a Bilingual Customer Service Representative for our client, a leading telecommunications company, in Montreal.This is a great opportunity for individuals eager to grow their customer service experience in contact centre environments. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a leading telecommunications company- Work from Home for now- Montreal location- $23.50 /hour- 7-month contract - possibility of extension- Variable shifts - Day, Evening, and Weekend (24/7)- Professional work environment- Start date: May 10th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Responding to customer requests in a prompt, accurate, and professional manner* Handling any inquiries which require investigation or follow-up* Ensuring requests and inquiries are transferred to the appropriate area* Developing and maintaining good client relationships while ensuring confidentiality* Using call tracking systems to log all inquiries for documentation purposesQualifications- Minimum 3 years of contact centre customer service experience- Bilingual in French and English- Strong organizational and time management skills- Quick learner - Ability to work from home (wired internet connection - modem to computer via ethernet cable)SummaryIf you are interested in the Bilingual Customer Service Representative role and would like to work in Montreal, please apply online on www.randstad.ca. Qualified candidates will be contacted.
        Are you looking to develop your professional experience in the telecommunications industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for a Bilingual Customer Service Representative for our client, a leading telecommunications company, in Montreal.This is a great opportunity for individuals eager to grow their customer service experience in contact centre environments. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a leading telecommunications company- Work from Home for now- Montreal location- $23.50 /hour- 7-month contract - possibility of extension- Variable shifts - Day, Evening, and Weekend (24/7)- Professional work environment- Start date: May 10th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Responding to customer requests in a prompt, accurate, and professional manner* Handling any inquiries which require investigation or follow-up* Ensuring requests and inquiries are transferred to the appropriate area* Developing and maintaining good client relationships while ensuring confidentiality* Using call tracking systems to log all inquiries for documentation purposesQualifications- Minimum 3 years of contact centre customer service experience- Bilingual in French and English- Strong organizational and time management skills- Quick learner - Ability to work from home (wired internet connection - modem to computer via ethernet cable)SummaryIf you are interested in the Bilingual Customer Service Representative role and would like to work in Montreal, please apply online on www.randstad.ca. Qualified candidates will be contacted.
        • Mississauga, Ontario
        • Contract
        Do you enjoy being busy? Do you have experience working in a high volume call center? Are you looking for a new challenge in an exciting and fast pace financing industry? If you answered YES to all of the above you will want to keep reading! A national leader in the Auto Financing industry is looking to hire a Call Center Representative to join the Mississauga team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for dealers and clients looking to finance the purchase of new and used vehicles. The successful candidate will be skilled at multitasking, problem solving and genuinely enjoys helping people. Why you want the job: - Gain call center experience working for a leader in the Auto Financing industry - Strong possibility for permanent employment - Growth opportunities - Working days are Monday to Saturday between the hours of 8am – 9 pm- Work from home for the unforeseeable future- Positive company culture - Hands on management team - Competitive pay $15 hourly to startWho you are: - Excellent written and Verbal communication skills - Previous experience working in a high volume call center - A personable team player with the ability to learn quickly- Proven ability to handle high volume calls with ease and a sense of calmness - Helpful and courteous by nature with the ability to problem solve - Flexible to work between the hours of 8am – 9pm from Monday – Saturday- Able to start immediately What you will be doing: - Responding to inbound calls and emails from Dealers and Customers- Confirmation of documents received and communicates status of application- Work with administrative team to request funding, process paperwork and confirm information requested from callers- Provide exceptional and thorough customer service- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading Auto Financing companies with plenty of opportunity for learning and development, this is the opportunity for you! To apply: 1. Create a Randstad profile and apply to the posting online 2. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca to be considered for the opportunity Sara, Navpreet, EliseAdvantagesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you looking for a new challenge in an exciting and fast pace financing industry? If you answered YES to all of the above you will want to keep reading! A national leader in the Auto Financing industry is looking to hire a Call Center Representative to join the Mississauga team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for dealers and clients looking to finance the purchase of new and used vehicles. The successful candidate will be skilled at multitasking, problem solving and genuinely enjoys helping people. Why you want the job: - Gain call center experience working for a leader in the Auto Financing industry - Strong possibility for permanent employment - Growth opportunities - Working days are Monday to Saturday between the hours of 8am – 9 pm- Work from home for the unforeseeable future- Positive company culture - Hands on management team - Competitive pay $15 hourly to startWho you are: - Excellent written and Verbal communication skills - Previous experience working in a high volume call center - A personable team player with the ability to learn quickly- Proven ability to handle high volume calls with ease and a sense of calmness - Helpful and courteous by nature with the ability to problem solve - Flexible to work between the hours of 8am – 9pm from Monday – Saturday- Able to start immediately What you will be doing: - Responding to inbound calls and emails from Dealers and Customers- Confirmation of documents received and communicates status of application- Work with administrative team to request funding, process paperwork and confirm information requested from callers- Provide exceptional and thorough customer service- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading Auto Financing companies with plenty of opportunity for learning and development, this is the opportunity for you! To apply: 1. Create a Randstad profile and apply to the posting online 2. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca to be considered for the opportunity Sara, Navpreet, EliseResponsibilitiesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you looking for a new challenge in an exciting and fast pace financing industry? If you answered YES to all of the above you will want to keep reading! A national leader in the Auto Financing industry is looking to hire a Call Center Representative to join the Mississauga team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for dealers and clients looking to finance the purchase of new and used vehicles. The successful candidate will be skilled at multitasking, problem solving and genuinely enjoys helping people. Why you want the job: - Gain call center experience working for a leader in the Auto Financing industry - Strong possibility for permanent employment - Growth opportunities - Working days are Monday to Saturday between the hours of 8am – 9 pm- Work from home for the unforeseeable future- Positive company culture - Hands on management team - Competitive pay $15 hourly to startWho you are: - Excellent written and Verbal communication skills - Previous experience working in a high volume call center - A personable team player with the ability to learn quickly- Proven ability to handle high volume calls with ease and a sense of calmness - Helpful and courteous by nature with the ability to problem solve - Flexible to work between the hours of 8am – 9pm from Monday – Saturday- Able to start immediately What you will be doing: - Responding to inbound calls and emails from Dealers and Customers- Confirmation of documents received and communicates status of application- Work with administrative team to request funding, process paperwork and confirm information requested from callers- Provide exceptional and thorough customer service- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading Auto Financing companies with plenty of opportunity for learning and development, this is the opportunity for you! To apply: 1. Create a Randstad profile and apply to the posting online 2. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca to be considered for the opportunity Sara, Navpreet, EliseQualificationsDo you enjoy being busy? Do you have experience working in a high volume call center? Are you looking for a new challenge in an exciting and fast pace financing industry? If you answered YES to all of the above you will want to keep reading! A national leader in the Auto Financing industry is looking to hire a Call Center Representative to join the Mississauga team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for dealers and clients looking to finance the purchase of new and used vehicles. The successful candidate will be skilled at multitasking, problem solving and genuinely enjoys helping people. Why you want the job: - Gain call center experience working for a leader in the Auto Financing industry - Strong possibility for permanent employment - Growth opportunities - Working days are Monday to Saturday between the hours of 8am – 9 pm- Work from home for the unforeseeable future- Positive company culture - Hands on management team - Competitive pay $15 hourly to startWho you are: - Excellent written and Verbal communication skills - Previous experience working in a high volume call center - A personable team player with the ability to learn quickly- Proven ability to handle high volume calls with ease and a sense of calmness - Helpful and courteous by nature with the ability to problem solve - Flexible to work between the hours of 8am – 9pm from Monday – Saturday- Able to start immediately What you will be doing: - Responding to inbound calls and emails from Dealers and Customers- Confirmation of documents received and communicates status of application- Work with administrative team to request funding, process paperwork and confirm information requested from callers- Provide exceptional and thorough customer service- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading Auto Financing companies with plenty of opportunity for learning and development, this is the opportunity for you! To apply: 1. Create a Randstad profile and apply to the posting online 2. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca to be considered for the opportunity Sara, Navpreet, EliseSummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you looking for a new challenge in an exciting and fast pace financing industry? If you answered YES to all of the above you will want to keep reading! A national leader in the Auto Financing industry is looking to hire a Call Center Representative to join the Mississauga team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for dealers and clients looking to finance the purchase of new and used vehicles. The successful candidate will be skilled at multitasking, problem solving and genuinely enjoys helping people. Why you want the job: - Gain call center experience working for a leader in the Auto Financing industry - Strong possibility for permanent employment - Growth opportunities - Working days are Monday to Saturday between the hours of 8am – 9 pm- Work from home for the unforeseeable future- Positive company culture - Hands on management team - Competitive pay $15 hourly to startWho you are: - Excellent written and Verbal communication skills - Previous experience working in a high volume call center - A personable team player with the ability to learn quickly- Proven ability to handle high volume calls with ease and a sense of calmness - Helpful and courteous by nature with the ability to problem solve - Flexible to work between the hours of 8am – 9pm from Monday – Saturday- Able to start immediately What you will be doing: - Responding to inbound calls and emails from Dealers and Customers- Confirmation of documents received and communicates status of application- Work with administrative team to request funding, process paperwork and confirm information requested from callers- Provide exceptional and thorough customer service- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading Auto Financing companies with plenty of opportunity for learning and development, this is the opportunity for you! To apply: 1. Create a Randstad profile and apply to the posting online 2. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca to be considered for the opportunity Sara, Navpreet, Elise
        Do you enjoy being busy? Do you have experience working in a high volume call center? Are you looking for a new challenge in an exciting and fast pace financing industry? If you answered YES to all of the above you will want to keep reading! A national leader in the Auto Financing industry is looking to hire a Call Center Representative to join the Mississauga team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for dealers and clients looking to finance the purchase of new and used vehicles. The successful candidate will be skilled at multitasking, problem solving and genuinely enjoys helping people. Why you want the job: - Gain call center experience working for a leader in the Auto Financing industry - Strong possibility for permanent employment - Growth opportunities - Working days are Monday to Saturday between the hours of 8am – 9 pm- Work from home for the unforeseeable future- Positive company culture - Hands on management team - Competitive pay $15 hourly to startWho you are: - Excellent written and Verbal communication skills - Previous experience working in a high volume call center - A personable team player with the ability to learn quickly- Proven ability to handle high volume calls with ease and a sense of calmness - Helpful and courteous by nature with the ability to problem solve - Flexible to work between the hours of 8am – 9pm from Monday – Saturday- Able to start immediately What you will be doing: - Responding to inbound calls and emails from Dealers and Customers- Confirmation of documents received and communicates status of application- Work with administrative team to request funding, process paperwork and confirm information requested from callers- Provide exceptional and thorough customer service- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading Auto Financing companies with plenty of opportunity for learning and development, this is the opportunity for you! To apply: 1. Create a Randstad profile and apply to the posting online 2. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca to be considered for the opportunity Sara, Navpreet, EliseAdvantagesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you looking for a new challenge in an exciting and fast pace financing industry? If you answered YES to all of the above you will want to keep reading! A national leader in the Auto Financing industry is looking to hire a Call Center Representative to join the Mississauga team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for dealers and clients looking to finance the purchase of new and used vehicles. The successful candidate will be skilled at multitasking, problem solving and genuinely enjoys helping people. Why you want the job: - Gain call center experience working for a leader in the Auto Financing industry - Strong possibility for permanent employment - Growth opportunities - Working days are Monday to Saturday between the hours of 8am – 9 pm- Work from home for the unforeseeable future- Positive company culture - Hands on management team - Competitive pay $15 hourly to startWho you are: - Excellent written and Verbal communication skills - Previous experience working in a high volume call center - A personable team player with the ability to learn quickly- Proven ability to handle high volume calls with ease and a sense of calmness - Helpful and courteous by nature with the ability to problem solve - Flexible to work between the hours of 8am – 9pm from Monday – Saturday- Able to start immediately What you will be doing: - Responding to inbound calls and emails from Dealers and Customers- Confirmation of documents received and communicates status of application- Work with administrative team to request funding, process paperwork and confirm information requested from callers- Provide exceptional and thorough customer service- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading Auto Financing companies with plenty of opportunity for learning and development, this is the opportunity for you! To apply: 1. Create a Randstad profile and apply to the posting online 2. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca to be considered for the opportunity Sara, Navpreet, EliseResponsibilitiesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you looking for a new challenge in an exciting and fast pace financing industry? If you answered YES to all of the above you will want to keep reading! A national leader in the Auto Financing industry is looking to hire a Call Center Representative to join the Mississauga team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for dealers and clients looking to finance the purchase of new and used vehicles. The successful candidate will be skilled at multitasking, problem solving and genuinely enjoys helping people. Why you want the job: - Gain call center experience working for a leader in the Auto Financing industry - Strong possibility for permanent employment - Growth opportunities - Working days are Monday to Saturday between the hours of 8am – 9 pm- Work from home for the unforeseeable future- Positive company culture - Hands on management team - Competitive pay $15 hourly to startWho you are: - Excellent written and Verbal communication skills - Previous experience working in a high volume call center - A personable team player with the ability to learn quickly- Proven ability to handle high volume calls with ease and a sense of calmness - Helpful and courteous by nature with the ability to problem solve - Flexible to work between the hours of 8am – 9pm from Monday – Saturday- Able to start immediately What you will be doing: - Responding to inbound calls and emails from Dealers and Customers- Confirmation of documents received and communicates status of application- Work with administrative team to request funding, process paperwork and confirm information requested from callers- Provide exceptional and thorough customer service- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading Auto Financing companies with plenty of opportunity for learning and development, this is the opportunity for you! To apply: 1. Create a Randstad profile and apply to the posting online 2. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca to be considered for the opportunity Sara, Navpreet, EliseQualificationsDo you enjoy being busy? Do you have experience working in a high volume call center? Are you looking for a new challenge in an exciting and fast pace financing industry? If you answered YES to all of the above you will want to keep reading! A national leader in the Auto Financing industry is looking to hire a Call Center Representative to join the Mississauga team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for dealers and clients looking to finance the purchase of new and used vehicles. The successful candidate will be skilled at multitasking, problem solving and genuinely enjoys helping people. Why you want the job: - Gain call center experience working for a leader in the Auto Financing industry - Strong possibility for permanent employment - Growth opportunities - Working days are Monday to Saturday between the hours of 8am – 9 pm- Work from home for the unforeseeable future- Positive company culture - Hands on management team - Competitive pay $15 hourly to startWho you are: - Excellent written and Verbal communication skills - Previous experience working in a high volume call center - A personable team player with the ability to learn quickly- Proven ability to handle high volume calls with ease and a sense of calmness - Helpful and courteous by nature with the ability to problem solve - Flexible to work between the hours of 8am – 9pm from Monday – Saturday- Able to start immediately What you will be doing: - Responding to inbound calls and emails from Dealers and Customers- Confirmation of documents received and communicates status of application- Work with administrative team to request funding, process paperwork and confirm information requested from callers- Provide exceptional and thorough customer service- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading Auto Financing companies with plenty of opportunity for learning and development, this is the opportunity for you! To apply: 1. Create a Randstad profile and apply to the posting online 2. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca to be considered for the opportunity Sara, Navpreet, EliseSummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you looking for a new challenge in an exciting and fast pace financing industry? If you answered YES to all of the above you will want to keep reading! A national leader in the Auto Financing industry is looking to hire a Call Center Representative to join the Mississauga team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for dealers and clients looking to finance the purchase of new and used vehicles. The successful candidate will be skilled at multitasking, problem solving and genuinely enjoys helping people. Why you want the job: - Gain call center experience working for a leader in the Auto Financing industry - Strong possibility for permanent employment - Growth opportunities - Working days are Monday to Saturday between the hours of 8am – 9 pm- Work from home for the unforeseeable future- Positive company culture - Hands on management team - Competitive pay $15 hourly to startWho you are: - Excellent written and Verbal communication skills - Previous experience working in a high volume call center - A personable team player with the ability to learn quickly- Proven ability to handle high volume calls with ease and a sense of calmness - Helpful and courteous by nature with the ability to problem solve - Flexible to work between the hours of 8am – 9pm from Monday – Saturday- Able to start immediately What you will be doing: - Responding to inbound calls and emails from Dealers and Customers- Confirmation of documents received and communicates status of application- Work with administrative team to request funding, process paperwork and confirm information requested from callers- Provide exceptional and thorough customer service- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading Auto Financing companies with plenty of opportunity for learning and development, this is the opportunity for you! To apply: 1. Create a Randstad profile and apply to the posting online 2. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca to be considered for the opportunity Sara, Navpreet, Elise
        • North York, Ontario
        • Contract
        Do you have previous customer service or call centre experience? Are you passionate about client service? Looking to gain experience within a banking environment and can interact with customers? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for Customer Service Representatives for a 6-month contract in Downtown Toronto!Pay: $19.74/hourHours: Monday to Friday anytime between 9am to 5pm.Advantages- Work for a top 5 bank in Canada- Great foot in the door opportunity- Competitive pay rate- Potential for contract extension- North York location- TTC Accessible - near York Mills StationWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for:- Taking inbound calls from lawyers and other parties- Generating Payout statements to lawyers and other Financial Institutions- Utilizing databases to retrieve customer information- Resolving problems at first point of contact- Determining clients' issue and offering possible solutions- Other duties as requiredQualifications- 2+ years of customer service related experience required- Industry experience and business function knowledge required- Excellent verbal and written communication skills- Ability to accurately document and record customer/client information- Attention to detail- Fast and accurate data entry skillsSummaryIf you're interested in the Customer Service Representative role, please apply online. Qualified candidates will be contacted.
        Do you have previous customer service or call centre experience? Are you passionate about client service? Looking to gain experience within a banking environment and can interact with customers? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for Customer Service Representatives for a 6-month contract in Downtown Toronto!Pay: $19.74/hourHours: Monday to Friday anytime between 9am to 5pm.Advantages- Work for a top 5 bank in Canada- Great foot in the door opportunity- Competitive pay rate- Potential for contract extension- North York location- TTC Accessible - near York Mills StationWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for:- Taking inbound calls from lawyers and other parties- Generating Payout statements to lawyers and other Financial Institutions- Utilizing databases to retrieve customer information- Resolving problems at first point of contact- Determining clients' issue and offering possible solutions- Other duties as requiredQualifications- 2+ years of customer service related experience required- Industry experience and business function knowledge required- Excellent verbal and written communication skills- Ability to accurately document and record customer/client information- Attention to detail- Fast and accurate data entry skillsSummaryIf you're interested in the Customer Service Representative role, please apply online. Qualified candidates will be contacted.
        • Quebec, Québec
        • Permanent
        • $33,000 - $37,500 per year
        Agent service client │Québec │33 000$ - 37 500$Rien de mieux que commencer l’année 2021 avec un poste qui correspond à vos objectifs de carrière!Vous êtes une personne qui adore le contact client et vous donnez un service hors-pair? Vous êtes une personne qui aime travailler en équipe mais qui est indépendante? Ce poste est pour vous!Cette entreprise qui oeuvre dans le domaine de la plomberie souhaite ajouter à leur équipe une personne qui saura accueillir les clients dans la succursale et bien les diriger. Votre rôle consistera aussi à communiquer avec les fournisseurs pour les disponibilités des produits et de saisir les commandes. Ce poste est pour une personne qui souhaite s’investir sur du long terme. Plus précisément, cette compagnie espère trouver la perle rare qui fera partie de leur magnifique équipe!Ce poste vous intéresse? Contactez-nous! Vous souhaitez en apprendre davantage ? Communiquez avec nous : 418.525.1191 ou par courriel : myriam.lheureux@randstad.ca gabrielle.papillon@randstad.ca andréanne.lafortune@randstad.caAdvantagesAgent service client │Québec │33 000$ - 37 500$Horaire de 8 à 17h du lundi au vendredi ;• Poste permanent (40h) ;• Grande autonomie et confiance des superviseurs ;• Stabilité sur du long terme ;• Salaire de 17-18$/h plus bénéfices ;• Un environnement familial ;• Avantages sociaux (dentaire, médicale, etc) ;• Programme de retraite (REER, fond de pension) ;• Formation complète.Par téléphone: appelez Gabrielle, Myriam ou Andréanne au 418.525.1191 Par courriel en tout temps: gabrielle.papillon@randstad.ca andreanne.lafortune@randstad.ca ou myriam.lheureux@randstad.caResponsibilitiesAgent service client │Québec │33 000$ - 37 500$-Accueillir les clients lors de leur arrivé;-Donner l’information nécessaire et les conseiller au besoin;-Répondre au téléphone, fax, courriels ou en personne;-Procéder aux achats au comptoir des clients;-Disposer la présentation de certains produits en promotion dans la salle;-Effectuer les soumissions et le soutien technique en plomberie.Par téléphone: appelez Gabrielle, Myriam ou Andréanne au 418.525.1191 Par courriel en tout temps: gabrielle.papillon@randstad.ca andreanne.lafortune@randstad.ca ou myriam.lheureux@randstad.caQualificationsAgent service client │Québec │33 000$ - 37 500$-Aimer et avoir de l’expérience en service à la clientèle;-Facilité à créer des relations avec les différents réseaux de l’entreprise;-Grande éthique de travail;-Capacité à faire diverses tâches en même temps;-Bien travailler sous la pression;Par téléphone: appelez Gabrielle, Myriam ou Andréanne au 418.525.1191 Par courriel en tout temps: gabrielle.papillon@randstad.ca andreanne.lafortune@randstad.ca ou myriam.lheureux@randstad.caSummaryAgent service client │Québec │33 000$ - 37 500$Par téléphone: appelez Gabrielle, Myriam ou Andréanne au 418.525.1191 Par courriel en tout temps: gabrielle.papillon@randstad.ca andreanne.lafortune@randstad.ca ou myriam.lheureux@randstad.ca l’humain en tête. Nous vous invitons à aimer notre page Facebook: Randstad Québec - Administratif* Vous avez un dossier chez Randstad et connaissez des gens qui se cherchent de l'emploi? Dites-leur de nous appeler en mentionnant votre nom, si cette personne décroche un emploi pour une période de un mois, vous vous mériterez 250$
        Agent service client │Québec │33 000$ - 37 500$Rien de mieux que commencer l’année 2021 avec un poste qui correspond à vos objectifs de carrière!Vous êtes une personne qui adore le contact client et vous donnez un service hors-pair? Vous êtes une personne qui aime travailler en équipe mais qui est indépendante? Ce poste est pour vous!Cette entreprise qui oeuvre dans le domaine de la plomberie souhaite ajouter à leur équipe une personne qui saura accueillir les clients dans la succursale et bien les diriger. Votre rôle consistera aussi à communiquer avec les fournisseurs pour les disponibilités des produits et de saisir les commandes. Ce poste est pour une personne qui souhaite s’investir sur du long terme. Plus précisément, cette compagnie espère trouver la perle rare qui fera partie de leur magnifique équipe!Ce poste vous intéresse? Contactez-nous! Vous souhaitez en apprendre davantage ? Communiquez avec nous : 418.525.1191 ou par courriel : myriam.lheureux@randstad.ca gabrielle.papillon@randstad.ca andréanne.lafortune@randstad.caAdvantagesAgent service client │Québec │33 000$ - 37 500$Horaire de 8 à 17h du lundi au vendredi ;• Poste permanent (40h) ;• Grande autonomie et confiance des superviseurs ;• Stabilité sur du long terme ;• Salaire de 17-18$/h plus bénéfices ;• Un environnement familial ;• Avantages sociaux (dentaire, médicale, etc) ;• Programme de retraite (REER, fond de pension) ;• Formation complète.Par téléphone: appelez Gabrielle, Myriam ou Andréanne au 418.525.1191 Par courriel en tout temps: gabrielle.papillon@randstad.ca andreanne.lafortune@randstad.ca ou myriam.lheureux@randstad.caResponsibilitiesAgent service client │Québec │33 000$ - 37 500$-Accueillir les clients lors de leur arrivé;-Donner l’information nécessaire et les conseiller au besoin;-Répondre au téléphone, fax, courriels ou en personne;-Procéder aux achats au comptoir des clients;-Disposer la présentation de certains produits en promotion dans la salle;-Effectuer les soumissions et le soutien technique en plomberie.Par téléphone: appelez Gabrielle, Myriam ou Andréanne au 418.525.1191 Par courriel en tout temps: gabrielle.papillon@randstad.ca andreanne.lafortune@randstad.ca ou myriam.lheureux@randstad.caQualificationsAgent service client │Québec │33 000$ - 37 500$-Aimer et avoir de l’expérience en service à la clientèle;-Facilité à créer des relations avec les différents réseaux de l’entreprise;-Grande éthique de travail;-Capacité à faire diverses tâches en même temps;-Bien travailler sous la pression;Par téléphone: appelez Gabrielle, Myriam ou Andréanne au 418.525.1191 Par courriel en tout temps: gabrielle.papillon@randstad.ca andreanne.lafortune@randstad.ca ou myriam.lheureux@randstad.caSummaryAgent service client │Québec │33 000$ - 37 500$Par téléphone: appelez Gabrielle, Myriam ou Andréanne au 418.525.1191 Par courriel en tout temps: gabrielle.papillon@randstad.ca andreanne.lafortune@randstad.ca ou myriam.lheureux@randstad.ca l’humain en tête. Nous vous invitons à aimer notre page Facebook: Randstad Québec - Administratif* Vous avez un dossier chez Randstad et connaissez des gens qui se cherchent de l'emploi? Dites-leur de nous appeler en mentionnant votre nom, si cette personne décroche un emploi pour une période de un mois, vous vous mériterez 250$
        • Waterloo, Ontario
        • Permanent
        • $42,000 per year
        Do you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills? Do you enjoy working from the comfort of your own home?If you answered yes to these questions, then we have the opportunity for you to take the next step in your career! We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a permanent, full-time position working with a mortgage and development finance company, that has been operating for over 35 years.Job Title:Bilingual (English & French) Mortgage Representative - Early CollectionsStart Date:May 25 2021*Apply now as this position won't last long*Location:Remote - work from home anywhere in CanadaYou will be given a work station to set up in your home.Hours:Permanent Full Time positionMonday - Friday (weekends off)Must be Flexible to work between the hours of 8:00am-7:15pmSalary:$42,000 - $45,000 annually with a bilingual premiumWith an additional opportunity for 10% annual performance bonusAdvantages- Permanent, full time position with a reputable company- Weekends and evenings off! Must be able to work between 8:00AM - 7:15PM, Monday - Friday- Competitive salary with performance bonus- Benefits start on day 1 (no waiting period)- 3 weeks vacation- Remote - work from the comfort of your own home, anywhere in Canada- 11 weeks of training- Advancement and growth opportunities available Responsibilities- Handle customer inquiries via inbound calls and emails in regards to collections- Setting up payment plans- Deescalating situations- Maintain accurate files through data entry- Problem solve and provide solutions to customers- Liaise with other departments and teams- Use empathy and listening skills to handle calls and emails Qualifications- Must be Bilingual English and French (75% English, 25% French)- Previous collections experience is a must- Previous Call Centre or Customer Service experience is required- Professional and ambitious personality- Strong computer skills- Proficient in MS OfficeSummaryIf this sounds like something that interests you, apply now!1) Apply Online2) send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Collections Agent"Looking forward to hearing from you,
        Do you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills? Do you enjoy working from the comfort of your own home?If you answered yes to these questions, then we have the opportunity for you to take the next step in your career! We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a permanent, full-time position working with a mortgage and development finance company, that has been operating for over 35 years.Job Title:Bilingual (English & French) Mortgage Representative - Early CollectionsStart Date:May 25 2021*Apply now as this position won't last long*Location:Remote - work from home anywhere in CanadaYou will be given a work station to set up in your home.Hours:Permanent Full Time positionMonday - Friday (weekends off)Must be Flexible to work between the hours of 8:00am-7:15pmSalary:$42,000 - $45,000 annually with a bilingual premiumWith an additional opportunity for 10% annual performance bonusAdvantages- Permanent, full time position with a reputable company- Weekends and evenings off! Must be able to work between 8:00AM - 7:15PM, Monday - Friday- Competitive salary with performance bonus- Benefits start on day 1 (no waiting period)- 3 weeks vacation- Remote - work from the comfort of your own home, anywhere in Canada- 11 weeks of training- Advancement and growth opportunities available Responsibilities- Handle customer inquiries via inbound calls and emails in regards to collections- Setting up payment plans- Deescalating situations- Maintain accurate files through data entry- Problem solve and provide solutions to customers- Liaise with other departments and teams- Use empathy and listening skills to handle calls and emails Qualifications- Must be Bilingual English and French (75% English, 25% French)- Previous collections experience is a must- Previous Call Centre or Customer Service experience is required- Professional and ambitious personality- Strong computer skills- Proficient in MS OfficeSummaryIf this sounds like something that interests you, apply now!1) Apply Online2) send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Collections Agent"Looking forward to hearing from you,
        • Montréal, Québec
        • Permanent
        • $44,000 - $48,000 per year
        Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU!We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada!Position: Insurance AdvisorSalary: Between 44k and 48k per year + annual bonusLocation: Telecommuting (work at the branch at the Crémazie station afterwards)Availability: 35h / week - Full timeAdvantagesInterested? Here are the benefits for this position:- Work from home in times of pandemic (work at the Crémazie Metro branch afterwards);- Equipment fully supplied by the company: computer, keyboard, mouse, headset;- Comprehensive benefits from day one;- Great possibility of advancement within the company;- Possibility of having a salary review every year;- Annual bonus;- Rotary schedule (allows you to know your schedule 2 to 3 weeks in advance);- Job security / stability (permanent job);- Fully paid training;- Licensing costs (AMF) paid by the employer after 5 weeks of training;Responsibilities- Respond to incoming calls from customers and deliver a remarkable customer experience;- Be able to advise clients on the various digital solutions offered by the company and inform them about the personal damage insurance component;- Focus on problem solving and find solutions for clients;- Be able to achieve the objectives that are set by offering services and acting as a brand ambassador;- Work closely with the customer service team;- All other related tasks with customer service;QualificationsStill interested? Here are the qualifications required for this position:- Be perfectly bilingual (French AND English);- Be able to work efficiently from home;- Have a good internet network + a landline phone or cell phone with a national package;- Be available to work in the office when the situation allows (Metro Crémazie or Laval);- Be available for a rotational schedule which can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotating schedule of 35 hours / week, which is known 2 to 3 weeks in advance) ;- Have a minimum of 3 years of relevant experience in customer service;- Have sales experience * an asset *;- Be comfortable with goals and not be afraid to cross-sell on inbound calls;- Hold a DEC or BAC;- Possess the AMF license * an asset *;-A criminal record AND credit check will be performed during the process;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: catherine.asselin@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)
        Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU!We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada!Position: Insurance AdvisorSalary: Between 44k and 48k per year + annual bonusLocation: Telecommuting (work at the branch at the Crémazie station afterwards)Availability: 35h / week - Full timeAdvantagesInterested? Here are the benefits for this position:- Work from home in times of pandemic (work at the Crémazie Metro branch afterwards);- Equipment fully supplied by the company: computer, keyboard, mouse, headset;- Comprehensive benefits from day one;- Great possibility of advancement within the company;- Possibility of having a salary review every year;- Annual bonus;- Rotary schedule (allows you to know your schedule 2 to 3 weeks in advance);- Job security / stability (permanent job);- Fully paid training;- Licensing costs (AMF) paid by the employer after 5 weeks of training;Responsibilities- Respond to incoming calls from customers and deliver a remarkable customer experience;- Be able to advise clients on the various digital solutions offered by the company and inform them about the personal damage insurance component;- Focus on problem solving and find solutions for clients;- Be able to achieve the objectives that are set by offering services and acting as a brand ambassador;- Work closely with the customer service team;- All other related tasks with customer service;QualificationsStill interested? Here are the qualifications required for this position:- Be perfectly bilingual (French AND English);- Be able to work efficiently from home;- Have a good internet network + a landline phone or cell phone with a national package;- Be available to work in the office when the situation allows (Metro Crémazie or Laval);- Be available for a rotational schedule which can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotating schedule of 35 hours / week, which is known 2 to 3 weeks in advance) ;- Have a minimum of 3 years of relevant experience in customer service;- Have sales experience * an asset *;- Be comfortable with goals and not be afraid to cross-sell on inbound calls;- Hold a DEC or BAC;- Possess the AMF license * an asset *;-A criminal record AND credit check will be performed during the process;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: catherine.asselin@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)
        • Montréal-Est, Québec
        • Contract
        Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from home Status: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;· All other related tasks.QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English)Basic knowledge of computers and Microsoft OSummarylocalization: Temporary work at home due to Covid-19.Position: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from home Status: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;· All other related tasks.QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English)Basic knowledge of computers and Microsoft OSummarylocalization: Temporary work at home due to Covid-19.Position: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        • Montréal, Québec
        • Permanent
        Are you looking for an opportunity to work from home in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO ? This full-time permanent role (40hrs a week) beginning May 3rd. Randstad Canada is hiring CUSTOMER SERVICE REPRESENTATIVES to support a leading retailer with one of their campaigns!Do you have experience or interest in call center? Do you enjoy helping customers over the phone? Are you available for a permanent full-time (40 hours a week) position starting May 3rd? If you answered "yes" to the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.This is your opportunity to work for a rapidly growing call center in Canada, utilizing your customer service experience, working for a fun campaign, and working in a company with a great culture!Advantages• Work from the comfort of your own home• Great company culture• We will provide you with a laptop• Excellent customer service and call center experience• Permanent role with benefitsJob title- Customer Service Representative (inbound)Where?- Work from home- Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!When?- Orientation begins at April 28th!- Training officially begins May 3rd- Training will be 5 days online and fully paid!- Must have availability for shifts: Monday to Sunday, 9.00am to 9.00pm (EST). You will work a shift that is 8 hours a day, 5 days a week.If you have this availability, we want to hear from you today as we will not have lots of positions available for this team!!Pay rate:• $15.75 per hourBenefits included!In this role, you will be receiving inbound calls from customers. Training will be provided. Responsibilities include:• Addressing customer inquiries• Thoroughly document all customer communication on computer• Provide a pleasant atmosphere for each customerHow to apply:- Apply directly to this advert*** please do not hesitate to apply if you are interested as this position will fill quickly! Interview phone calls will be made today. Thank you! ***Qualifications• Must be fluent in English and French• Must have hard-wired internet (Ethernet that connect to modem/ router). WIFI is NOT acceptable.• Must be able to pass a criminal background check• Previous contact / call center experience is an assetAdvantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home (Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesResponsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryIf you live in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO and you are Interested - apply now!!Here's how to apply:- submit your application directlyOR- send your CV directly to adriana.ortega@randstad.ca or sophie.hickles@randstad.ca with the subject "French Bilingual CSR"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.
        Are you looking for an opportunity to work from home in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO ? This full-time permanent role (40hrs a week) beginning May 3rd. Randstad Canada is hiring CUSTOMER SERVICE REPRESENTATIVES to support a leading retailer with one of their campaigns!Do you have experience or interest in call center? Do you enjoy helping customers over the phone? Are you available for a permanent full-time (40 hours a week) position starting May 3rd? If you answered "yes" to the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.This is your opportunity to work for a rapidly growing call center in Canada, utilizing your customer service experience, working for a fun campaign, and working in a company with a great culture!Advantages• Work from the comfort of your own home• Great company culture• We will provide you with a laptop• Excellent customer service and call center experience• Permanent role with benefitsJob title- Customer Service Representative (inbound)Where?- Work from home- Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!When?- Orientation begins at April 28th!- Training officially begins May 3rd- Training will be 5 days online and fully paid!- Must have availability for shifts: Monday to Sunday, 9.00am to 9.00pm (EST). You will work a shift that is 8 hours a day, 5 days a week.If you have this availability, we want to hear from you today as we will not have lots of positions available for this team!!Pay rate:• $15.75 per hourBenefits included!In this role, you will be receiving inbound calls from customers. Training will be provided. Responsibilities include:• Addressing customer inquiries• Thoroughly document all customer communication on computer• Provide a pleasant atmosphere for each customerHow to apply:- Apply directly to this advert*** please do not hesitate to apply if you are interested as this position will fill quickly! Interview phone calls will be made today. Thank you! ***Qualifications• Must be fluent in English and French• Must have hard-wired internet (Ethernet that connect to modem/ router). WIFI is NOT acceptable.• Must be able to pass a criminal background check• Previous contact / call center experience is an assetAdvantages- Work with a leading global company- Permanent full-time employment- Work from the comfort of your own home (Must be located within NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO!)- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesResponsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech-savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryIf you live in NEW BRUNSWICK, MANITOBA, NOVA SCOTIA, QUEBEC OR ONTARIO and you are Interested - apply now!!Here's how to apply:- submit your application directlyOR- send your CV directly to adriana.ortega@randstad.ca or sophie.hickles@randstad.ca with the subject "French Bilingual CSR"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.
        • Delta, British Columbia
        • Contract
        Do you have a passion for customer service? We’re looking for individuals to join our client on Annacis Island in the Vancouver Delta as a Service Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be assisting in coordinating customer service requests, participating in accounts receivable activities, customer call handling, and day-to-day administrative support as needed.Advantages• Annacis Island, Delta BC• Mix of worksite/office and remote• 12-month contract• Monday to Friday• 7:30am to 4pm• $20/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Scheduling general service calls, preparing and invoicing service calls• Customer service/dispatching duties• Receiving, prioritizing, assigning, and closing customer requests for technical service support• Handling customer complaints and resolving issues as needed• Receiving, entering, and checking Accounts Receivable (validating invoicing transactions)• Maintaining inventory and supplies• Other duties as requiredQualifications• 3 years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.
        Do you have a passion for customer service? We’re looking for individuals to join our client on Annacis Island in the Vancouver Delta as a Service Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be assisting in coordinating customer service requests, participating in accounts receivable activities, customer call handling, and day-to-day administrative support as needed.Advantages• Annacis Island, Delta BC• Mix of worksite/office and remote• 12-month contract• Monday to Friday• 7:30am to 4pm• $20/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Scheduling general service calls, preparing and invoicing service calls• Customer service/dispatching duties• Receiving, prioritizing, assigning, and closing customer requests for technical service support• Handling customer complaints and resolving issues as needed• Receiving, entering, and checking Accounts Receivable (validating invoicing transactions)• Maintaining inventory and supplies• Other duties as requiredQualifications• 3 years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.
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