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      • Burlington, Ontario
      • Contract
      Do you come from Customer Service experience and would like the opportunity to utilize that experience? Do you enjoy working in a fun team environment? Then we have an opportunity that we would love to consider you for! This is a 3 month contract assignment with a potential to go longer. The ideal candidate will be detail oriented and have a proven ability with handling customer service calls, entering notes and communicating with team members as required.You will have the opportunity to work with a great team in the Burlington area! The hours are Monday to Friday from 8:30 am - 5:00 pm. The pay rate is $19-$20 depending on experience.Advantages- Work for a great organization in the Burlington area- Contract opportunity- 3 months with a potential to be extended- Hourly rate of $19-$20 depending on experience- Easy access to the highway- close to Hamilton!Responsibilities- Receive and enter customer’s orders into the system while receiving them through phone, email and fax- Update records and files while being very accurate in the order entry process- Process orders through the system and updating files through EDI and Web services- Answer any customer questions on timeline, information and shipments when required- Provide effective customer service through phone and email communication- Contact customer to update them on any requests that might not have been submitted properly to get the correct informationQualifications- 1-2 years experience in Customer Service within a manufacturing environment will be a great asset in the role- Computer literate with some experience using EDI!- Ability to work well independently and as part of a team- Proven ability providing quick and accurate followups with clients!SummaryIf this opportunity sounds like one you are interested in then we would love to hear from you! Please send your resume directly to to charl.louw@randstad.caThank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you come from Customer Service experience and would like the opportunity to utilize that experience? Do you enjoy working in a fun team environment? Then we have an opportunity that we would love to consider you for! This is a 3 month contract assignment with a potential to go longer. The ideal candidate will be detail oriented and have a proven ability with handling customer service calls, entering notes and communicating with team members as required.You will have the opportunity to work with a great team in the Burlington area! The hours are Monday to Friday from 8:30 am - 5:00 pm. The pay rate is $19-$20 depending on experience.Advantages- Work for a great organization in the Burlington area- Contract opportunity- 3 months with a potential to be extended- Hourly rate of $19-$20 depending on experience- Easy access to the highway- close to Hamilton!Responsibilities- Receive and enter customer’s orders into the system while receiving them through phone, email and fax- Update records and files while being very accurate in the order entry process- Process orders through the system and updating files through EDI and Web services- Answer any customer questions on timeline, information and shipments when required- Provide effective customer service through phone and email communication- Contact customer to update them on any requests that might not have been submitted properly to get the correct informationQualifications- 1-2 years experience in Customer Service within a manufacturing environment will be a great asset in the role- Computer literate with some experience using EDI!- Ability to work well independently and as part of a team- Proven ability providing quick and accurate followups with clients!SummaryIf this opportunity sounds like one you are interested in then we would love to hear from you! Please send your resume directly to to charl.louw@randstad.caThank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saskatoon, Saskatchewan
      • Contract
      • $20.00 per hour
      They will be working for us, on behalf of a client of ours delivering material to lumber and hardware stores.1-2 days of contacting locations by phone2-3 days on the road – delivering & setting up campaign material to a dozen or so locationsContact twenty-nine (29) retail stores by email and phone, about posting materials related the asbestos campaign. Each store must be contacted a minimum of three (3) times or until a response is received (whichever comes first), and at least one contact must be by phoneUse the email account provided by Argyle to contact storesVisit twelve (12) retail stores to deliver materials, as arranged by phone or email, OR offer materials for displayInstall materials in stores, with permission of store staffRemove old campaign materials from stores, with permission of store staffTake clear photos of installed materials in stores and send to ArgyleIdentify yourself as a representative of clientFollow all public health rules from the province and the business during in-store visitsProvide mailing information to Argyle to ship materials to stores that request materials and which you will not be visiting in-personTake delivery of campaign materials shipped to youRecord results of outreach and provide report to Argyle three times a weekReturn unused campaign materials to client Saskatchewan office in Saskatoon AdvantagesComparable WageTemporary / Contract WorkOpportunity to TravelMeal diem Home every nightResponsibilitiesCalling and Prebooking 29 Retail Stores Travel to Prince Albert, Lloydminster, North Battleford to restock new Campaign Materials and collect the old Campaign MaterialsTake photo of New Materials installed and send to ArgyleFollow Public Health Orders currently in placeQualificationsPrevious Customer ServiceValid Drivers Class 5 Available to travel 2-3 Days /WeekCommunication SkillsSummaryCustomer Service Representative calling and traveling to 3 designated Cities to set up New Campaign Materials and pick up the old Campaign Materials.Travel is to the each City with the target of 1 City per Day Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      They will be working for us, on behalf of a client of ours delivering material to lumber and hardware stores.1-2 days of contacting locations by phone2-3 days on the road – delivering & setting up campaign material to a dozen or so locationsContact twenty-nine (29) retail stores by email and phone, about posting materials related the asbestos campaign. Each store must be contacted a minimum of three (3) times or until a response is received (whichever comes first), and at least one contact must be by phoneUse the email account provided by Argyle to contact storesVisit twelve (12) retail stores to deliver materials, as arranged by phone or email, OR offer materials for displayInstall materials in stores, with permission of store staffRemove old campaign materials from stores, with permission of store staffTake clear photos of installed materials in stores and send to ArgyleIdentify yourself as a representative of clientFollow all public health rules from the province and the business during in-store visitsProvide mailing information to Argyle to ship materials to stores that request materials and which you will not be visiting in-personTake delivery of campaign materials shipped to youRecord results of outreach and provide report to Argyle three times a weekReturn unused campaign materials to client Saskatchewan office in Saskatoon AdvantagesComparable WageTemporary / Contract WorkOpportunity to TravelMeal diem Home every nightResponsibilitiesCalling and Prebooking 29 Retail Stores Travel to Prince Albert, Lloydminster, North Battleford to restock new Campaign Materials and collect the old Campaign MaterialsTake photo of New Materials installed and send to ArgyleFollow Public Health Orders currently in placeQualificationsPrevious Customer ServiceValid Drivers Class 5 Available to travel 2-3 Days /WeekCommunication SkillsSummaryCustomer Service Representative calling and traveling to 3 designated Cities to set up New Campaign Materials and pick up the old Campaign Materials.Travel is to the each City with the target of 1 City per Day Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vaudreuil-Dorion, Québec
      • Permanent
      Are you looking for a new challenge and a permanent and rewarding position near you? Do you have a minimum of 2-3 years of experience in a manufacturing environment? Do you want to work for a large company, a leader in its industry, while working within a diversified and dynamic team? If so, we have the ideal administrative assistant position for you in Vaudreuil-Dorion and we look forward to meeting you! Advantages- Permanent position- Competitive salary - Daytime schedule: Monday to Friday- Closed 6 days during the holidays- Free parking;- Company events- Dental care- Disability insurance- Employee assistance program- Extended health care- On-site parking- Pension plan with contribution by employer - Dynamic and modern working environment.ResponsibilitiesORDERS1.Receive and process orders.2.Process orders into the system 3.Verify orders to assure accuracy (qty, pricing etc.…)4.Submit orders to the planning team for scheduling.5.Confirm customer orders, prices & availability to the customer.6.Follow up on orders through a different channel, (credit, planning, shipping)7.Inform customers of any delays or partial shipments.8.Work with the shipping dept to assure orders are shipped in a timely manner. 9.Inform the customers of any shipment delays. 10.Work with planning on order changes or order cancellations.11.Update Movex to reflect any order changes. 12.Follow-up on customer inventories and work with customers to deplete any aged inventories.14.Invoice shipped orders and process any credit notes required. 15.Provide the customer with any technical information or pricing.16.Provide excellent customer service and after-sales service of quality in English and in French. ADMINISTRATIVE1.Update customer master pricing list (PA)2.Maintain customer information file.3.Creation of new customers in the system.4.Set up customer parameters and special requests.(ie: Certificates, shipping instructions, palletization, etc…).5.Related filling.6.Produce various customer-related complaints.CUSTOMER COMPLAINTS1.Initiate internal and external complaints through the system.2.Manage and monitor to assure complaint is processed in a timely manner.3.Customer returns4.Issue credit and debit notes.5.Update customers and sales on complaint resolution.6.Execution of all other duties as required by the superior.Qualifications1.Partial College or equivalent.2.2 to 3 years customer service in a manufacturing environment. .3.Bilingualism essential.4.Ability to prioritize and deal with urgencies.5.Ability to work independently and support team members. 6.Ability to work under pressure.7.Well organized, energetic, and resourceful. 8.Proficient in Microsoft Office (Excel, Word, Outlook 365, etc);9.Interpersonal and communications skills to work cross-functionally.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge and a permanent and rewarding position near you? Do you have a minimum of 2-3 years of experience in a manufacturing environment? Do you want to work for a large company, a leader in its industry, while working within a diversified and dynamic team? If so, we have the ideal administrative assistant position for you in Vaudreuil-Dorion and we look forward to meeting you! Advantages- Permanent position- Competitive salary - Daytime schedule: Monday to Friday- Closed 6 days during the holidays- Free parking;- Company events- Dental care- Disability insurance- Employee assistance program- Extended health care- On-site parking- Pension plan with contribution by employer - Dynamic and modern working environment.ResponsibilitiesORDERS1.Receive and process orders.2.Process orders into the system 3.Verify orders to assure accuracy (qty, pricing etc.…)4.Submit orders to the planning team for scheduling.5.Confirm customer orders, prices & availability to the customer.6.Follow up on orders through a different channel, (credit, planning, shipping)7.Inform customers of any delays or partial shipments.8.Work with the shipping dept to assure orders are shipped in a timely manner. 9.Inform the customers of any shipment delays. 10.Work with planning on order changes or order cancellations.11.Update Movex to reflect any order changes. 12.Follow-up on customer inventories and work with customers to deplete any aged inventories.14.Invoice shipped orders and process any credit notes required. 15.Provide the customer with any technical information or pricing.16.Provide excellent customer service and after-sales service of quality in English and in French. ADMINISTRATIVE1.Update customer master pricing list (PA)2.Maintain customer information file.3.Creation of new customers in the system.4.Set up customer parameters and special requests.(ie: Certificates, shipping instructions, palletization, etc…).5.Related filling.6.Produce various customer-related complaints.CUSTOMER COMPLAINTS1.Initiate internal and external complaints through the system.2.Manage and monitor to assure complaint is processed in a timely manner.3.Customer returns4.Issue credit and debit notes.5.Update customers and sales on complaint resolution.6.Execution of all other duties as required by the superior.Qualifications1.Partial College or equivalent.2.2 to 3 years customer service in a manufacturing environment. .3.Bilingualism essential.4.Ability to prioritize and deal with urgencies.5.Ability to work independently and support team members. 6.Ability to work under pressure.7.Well organized, energetic, and resourceful. 8.Proficient in Microsoft Office (Excel, Word, Outlook 365, etc);9.Interpersonal and communications skills to work cross-functionally.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $22.17 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $45,000 - $50,000 per year
      Are you looking for a new and exciting opportunity in the North York Area? Are you an experienced customer service representative? Do you have experience working with Big Box Retail stores? Are you skilled with managing logistics? Do you have SAP experience? Than we have the perfect job for you. Customer Service Coordinator: PAY: $45,000 - $50,000Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAP (or similar)Candidate / Duties: Experience within SAP (inventory modules, productions modules) or similar software. 1 year experience minimum. Great communications skills written and verbal.We are looking for an expert with MS Excel - you will have an opportunity to present your data to the management team on a weekly basis.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize AdvantagesGreat company with room for growth, has been able to survive the pandemic and continued to prosperResponsibilitiesCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry QualificationsCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry SummaryCustomer Service Coordinator: PAY: $45,000 Start date: March 29 *Pending*Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAPCandidate / Duties: Experience within SAP (inventory modules, productions modules). 1 year experience minimum. Great communications skills written and verbal.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new and exciting opportunity in the North York Area? Are you an experienced customer service representative? Do you have experience working with Big Box Retail stores? Are you skilled with managing logistics? Do you have SAP experience? Than we have the perfect job for you. Customer Service Coordinator: PAY: $45,000 - $50,000Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAP (or similar)Candidate / Duties: Experience within SAP (inventory modules, productions modules) or similar software. 1 year experience minimum. Great communications skills written and verbal.We are looking for an expert with MS Excel - you will have an opportunity to present your data to the management team on a weekly basis.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize AdvantagesGreat company with room for growth, has been able to survive the pandemic and continued to prosperResponsibilitiesCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry QualificationsCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry SummaryCustomer Service Coordinator: PAY: $45,000 Start date: March 29 *Pending*Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAPCandidate / Duties: Experience within SAP (inventory modules, productions modules). 1 year experience minimum. Great communications skills written and verbal.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Moncton, New Brunswick
      • Permanent
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in New Brunswick.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in New BrunswickHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - New Brunswick"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in New Brunswick.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in New BrunswickHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - New Brunswick"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home - $17/hour- 7-month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: August 2nd, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home - $17/hour- 7-month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: August 2nd, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 2 to 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 2 to 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Contract
      Do you come from experience as an Bilingual Customer Service opportunity and are looking for your next opportunity? Do you enjoy providing strong customer service and are looking to get your foot in the door in the Pharmaceutical Industry? Then we would love to hear from you! We are currently hiring a Bilingual Customer Service representative in the Oakville area. The ideal candidate will be able to function well in a team environment, be organized and keep accurate call notes. This opportunity does provide the ability to work from home until further notice.This is an ongoing contract opportunity with the potential to be considered for a permanent position. If you are interested then we would love to hear from you! Please submit your resume to aliyah.sykes@randstad.caAdvantages- Long term contract opportunity with a potential to become permanent- Hourly rate of $21 - $22 an hour with- Full time hours, Monday to Friday 9:30 am -6:30 pm- Ability to work from home for the foreseeable futureResponsibilities- Work in conjunction with other departments to ensure that customers requests are being handled in a timely manner.- Keep accurate notes in the system on customer calls while ensuring that questions get answered in a timely manner.- Manage the length of calls and ensure that new calls are being accepted without long hold times- Provide service to clients in both French and English about their products and delivery schedule where required- Effectively communicate responses to clients through email and phone.Qualifications- Ability to work well in a fast paced environment. Past experience within a call center would be a strong asset in this position.- Strong communication skills with follow up through email or phone- Ability to work independently and as part of a team- Being organized and able to manage time effectively is a strong asset in this position.SummaryIf this is a position that you are interested in then we would love to hear from you! Please apply online or send your updated resume to aliyah.sykes@randstad.caThank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you come from experience as an Bilingual Customer Service opportunity and are looking for your next opportunity? Do you enjoy providing strong customer service and are looking to get your foot in the door in the Pharmaceutical Industry? Then we would love to hear from you! We are currently hiring a Bilingual Customer Service representative in the Oakville area. The ideal candidate will be able to function well in a team environment, be organized and keep accurate call notes. This opportunity does provide the ability to work from home until further notice.This is an ongoing contract opportunity with the potential to be considered for a permanent position. If you are interested then we would love to hear from you! Please submit your resume to aliyah.sykes@randstad.caAdvantages- Long term contract opportunity with a potential to become permanent- Hourly rate of $21 - $22 an hour with- Full time hours, Monday to Friday 9:30 am -6:30 pm- Ability to work from home for the foreseeable futureResponsibilities- Work in conjunction with other departments to ensure that customers requests are being handled in a timely manner.- Keep accurate notes in the system on customer calls while ensuring that questions get answered in a timely manner.- Manage the length of calls and ensure that new calls are being accepted without long hold times- Provide service to clients in both French and English about their products and delivery schedule where required- Effectively communicate responses to clients through email and phone.Qualifications- Ability to work well in a fast paced environment. Past experience within a call center would be a strong asset in this position.- Strong communication skills with follow up through email or phone- Ability to work independently and as part of a team- Being organized and able to manage time effectively is a strong asset in this position.SummaryIf this is a position that you are interested in then we would love to hear from you! Please apply online or send your updated resume to aliyah.sykes@randstad.caThank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal-Est, Québec
      • Permanent
      • $18 - $19 per year
      Are you passionate about customer service?You want to join a company where collaboration and respect are key values and whose mission is to offer the best service to their customers.Do you have experience in manufacturing, industry or even in the automotive industry?We have a great Customer Service Technician position for you!In this permanent position of customer service representative in the field of natural gas in the East of Montreal, you will work in collaboration with the sales and shipping team, in order to support customers in their needs. gas, oil or fuel oil.Your daily tasks will include completing quotes, researching products and responding to price requests, completing customer orders and confirming scheduled delivery dates. This small dynamic team and this relaxed environment will please you!AdvantagesPermanent position37.5h daytime scheduleLocated in Anjou in the east of MontrealFamily environment, safe and relaxedRespectful and collaborative teamGroup InsuranceSalary between $ 17 and $ 18.50 / hSeveral other corporate advantagesResponsibilities-Respond to customer calls;-Order taking;-Billing;-Presentation of protection plan;-Ensure a follow-up of orders and files;-Solicitation from known customers on promotions and interest in products-Other related tasks.Qualifications-1 to 2 years of experience in a customer service position;- Experience in manufacturing or industry-Advanced English;- Perfect command of French;-Autonomy;- Resourcefulness;-Developed communication skills.SummaryContact Kim or Léa at 514.252.0099 or at kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caThis position is not exactly what you are looking for, do not hesitate to contact us to discuss your career aspirations, it will be our pleasure to find you a job tailored to you!Are you interested in this position? Quickly send us a copy of your up-to-date CV to: kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service?You want to join a company where collaboration and respect are key values and whose mission is to offer the best service to their customers.Do you have experience in manufacturing, industry or even in the automotive industry?We have a great Customer Service Technician position for you!In this permanent position of customer service representative in the field of natural gas in the East of Montreal, you will work in collaboration with the sales and shipping team, in order to support customers in their needs. gas, oil or fuel oil.Your daily tasks will include completing quotes, researching products and responding to price requests, completing customer orders and confirming scheduled delivery dates. This small dynamic team and this relaxed environment will please you!AdvantagesPermanent position37.5h daytime scheduleLocated in Anjou in the east of MontrealFamily environment, safe and relaxedRespectful and collaborative teamGroup InsuranceSalary between $ 17 and $ 18.50 / hSeveral other corporate advantagesResponsibilities-Respond to customer calls;-Order taking;-Billing;-Presentation of protection plan;-Ensure a follow-up of orders and files;-Solicitation from known customers on promotions and interest in products-Other related tasks.Qualifications-1 to 2 years of experience in a customer service position;- Experience in manufacturing or industry-Advanced English;- Perfect command of French;-Autonomy;- Resourcefulness;-Developed communication skills.SummaryContact Kim or Léa at 514.252.0099 or at kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caThis position is not exactly what you are looking for, do not hesitate to contact us to discuss your career aspirations, it will be our pleasure to find you a job tailored to you!Are you interested in this position? Quickly send us a copy of your up-to-date CV to: kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $18.33 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Looking for a short term assignment? Our client, a leader in the benefits/insurance industry, is looking for a customer service agent for their call center team in Montreal.You will be responsible for:- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededAdvantagesWork from home for nowSchedule: Monday to Friday2 month assignmentStart date: July 12th, 2021rolling shifts from 8am to 8pmHours : 37.5 hours per weekSalary : 19$/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. Responsibilities- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededQualifications- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SummaryQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking for a short term assignment? Our client, a leader in the benefits/insurance industry, is looking for a customer service agent for their call center team in Montreal.You will be responsible for:- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededAdvantagesWork from home for nowSchedule: Monday to Friday2 month assignmentStart date: July 12th, 2021rolling shifts from 8am to 8pmHours : 37.5 hours per weekSalary : 19$/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. Responsibilities- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededQualifications- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SummaryQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Customer Support Representative for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $17.50 per hour- Monday to Friday- No weekends- Rotating shifts between 7am to 5pm- Work in St Laurent, QC- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: June 21st, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySpécialiste Centre des relations avec la clientèle (CRS)SummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Customer Support Representative for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $17.50 per hour- Monday to Friday- No weekends- Rotating shifts between 7am to 5pm- Work in St Laurent, QC- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: June 21st, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySpécialiste Centre des relations avec la clientèle (CRS)SummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ayr, Ontario
      • Permanent
      Do you have a passion for true customer service? Do you enjoy running a team to success? Are you good at problem-solving? Do you have experience as a Call Center Team lead or Supervisor? Then we have the job for YOU!Randstad is looking for an experienced Call Center Supervisor to work for our client in the Medical Testing Industry. This is a 6 month contract. To find out more, read below.Type: 6 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday. Salary: $28 - $30 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Lead the live support contact center, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"AdvantagesADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Lead the live support contact centre, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for true customer service? Do you enjoy running a team to success? Are you good at problem-solving? Do you have experience as a Call Center Team lead or Supervisor? Then we have the job for YOU!Randstad is looking for an experienced Call Center Supervisor to work for our client in the Medical Testing Industry. This is a 6 month contract. To find out more, read below.Type: 6 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday. Salary: $28 - $30 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Lead the live support contact center, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"AdvantagesADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Lead the live support contact centre, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $42,000 - $45,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $43,000 - $44,000 per year
      Have you always been interested in the insurance field? Would you like to get your AMF license? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: Position: Insurance Customer Service AdvisorSalary: 44KBenefits: full benefits as soon as Day 1Telecommuting and then located in Montreal at Metro CrémazieSchedule: Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm Offering to obtain a permit from the ''Autorité des marchés financiers du Québec''AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you always been interested in the insurance field? Would you like to get your AMF license? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: Position: Insurance Customer Service AdvisorSalary: 44KBenefits: full benefits as soon as Day 1Telecommuting and then located in Montreal at Metro CrémazieSchedule: Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm Offering to obtain a permit from the ''Autorité des marchés financiers du Québec''AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      Do you have a passion for customer service? Do you enjoy running a team to success? Are you good at problem-solving? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Call Center Manager to work for a well-known electronic company in the North York area. This is a permanent, full-time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 8am - 5pm. No evenings or weekendsSalary: 85k-90k + 13% annual bonus Location: North York (Steeles Ave & Hwy 400)This is a Work From Home position for the time being Equipment provided by the client Benefits (No premium)3 weeks vacationSick Days Annual BonusAnnual Salary review Room for growth and developmentAdvantages- Permanent opportunity - Competitive Salary (85k-90k)- Regular business hours - Annual Bonus up to 13%- Work from Home (Equipment provided)- 3 weeks vacation + Sick Days- Benefits - Room for growth and development - Opportunity to make this role your own - Be apart of a large and well-known organization Responsibilities- Oversee the BPO call centers overseas - Manage the operational performance of the BPOs- Ensuring agents are meeting their KPIs- Develop and implement new procedures to ensure customer service is number 1- Develop and implement retention and performance incentives - Review other BPO's and source alternative savings - Negotiate vendor work agreements and ensure the services are met on time and on budget - Report into Senior Management Qualifications- Bilingual in French and English is a MUST- Must have experience managing a BPO of over 100 staff - Must have experience running a BPO with chat box and voice chat functions - Min 1-2 performance cycles with their direct reports- Must be able to work and think quickly, as it is a fast-paced environment - Must be able to think outside the box to ensure BPOs are meeting their targets - Experience implement and following through on KPIs, performance reviews, and procedures - Team player, organized, and welcoming SummaryIf this sounds like you, apply today!1) Apply online 2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Call Center Manager"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy running a team to success? Are you good at problem-solving? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Call Center Manager to work for a well-known electronic company in the North York area. This is a permanent, full-time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 8am - 5pm. No evenings or weekendsSalary: 85k-90k + 13% annual bonus Location: North York (Steeles Ave & Hwy 400)This is a Work From Home position for the time being Equipment provided by the client Benefits (No premium)3 weeks vacationSick Days Annual BonusAnnual Salary review Room for growth and developmentAdvantages- Permanent opportunity - Competitive Salary (85k-90k)- Regular business hours - Annual Bonus up to 13%- Work from Home (Equipment provided)- 3 weeks vacation + Sick Days- Benefits - Room for growth and development - Opportunity to make this role your own - Be apart of a large and well-known organization Responsibilities- Oversee the BPO call centers overseas - Manage the operational performance of the BPOs- Ensuring agents are meeting their KPIs- Develop and implement new procedures to ensure customer service is number 1- Develop and implement retention and performance incentives - Review other BPO's and source alternative savings - Negotiate vendor work agreements and ensure the services are met on time and on budget - Report into Senior Management Qualifications- Bilingual in French and English is a MUST- Must have experience managing a BPO of over 100 staff - Must have experience running a BPO with chat box and voice chat functions - Min 1-2 performance cycles with their direct reports- Must be able to work and think quickly, as it is a fast-paced environment - Must be able to think outside the box to ensure BPOs are meeting their targets - Experience implement and following through on KPIs, performance reviews, and procedures - Team player, organized, and welcoming SummaryIf this sounds like you, apply today!1) Apply online 2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Call Center Manager"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Welland, Ontario
      • Permanent
      Do you have a passion for customer service? Do you enjoy working in sales? Are you good with problem-solving? Are you looking to build a career in insurance? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an insurance company in the Niagara region. This is a permanent, full-time position. To find out more, read below.Type: PermanentHours: Monday - Friday 8am - 8pm. Must be able to work 1 Saturday a month Salary: 40k + bonus Start Date: June 7thLocation: Welland, ON (Lincoln St & Crownland Ave)This is an in-office position3 weeks vacation + sick days Birthday's offBenefits Free parking Equipment provided Paying for RIBO licence Lots of room for career growth and development Advantages- Permanent opportunity - 40k + monthly bonus- Set schedule, always 2 days off a week- 8-week training program- RIBO licence paid for (upon passing)- Benefits (100% Employer Paid)- 3 weeks vacation- You get your birthday off- Room for career growth and development!- Welland locationResponsibilities- Taking inbound calls from customers - Assisting customers in regards to their services- Updating their files in the system- Selling new customers on services/ packages- Combining services for new and existing customers (Home/Auto for example)- Passing customers along to brokers - Providing top-notch customer service on every callQualifications- Customer service experience is a MUST- Sales experience is an asset- Strong communication - Must be driven and hardworking - Able to work in a fast-paced environment - Must pass your RIBO exam after the first 2 weeksSummaryIf this sounds like something that interests you, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Insurance Welland"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy working in sales? Are you good with problem-solving? Are you looking to build a career in insurance? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an insurance company in the Niagara region. This is a permanent, full-time position. To find out more, read below.Type: PermanentHours: Monday - Friday 8am - 8pm. Must be able to work 1 Saturday a month Salary: 40k + bonus Start Date: June 7thLocation: Welland, ON (Lincoln St & Crownland Ave)This is an in-office position3 weeks vacation + sick days Birthday's offBenefits Free parking Equipment provided Paying for RIBO licence Lots of room for career growth and development Advantages- Permanent opportunity - 40k + monthly bonus- Set schedule, always 2 days off a week- 8-week training program- RIBO licence paid for (upon passing)- Benefits (100% Employer Paid)- 3 weeks vacation- You get your birthday off- Room for career growth and development!- Welland locationResponsibilities- Taking inbound calls from customers - Assisting customers in regards to their services- Updating their files in the system- Selling new customers on services/ packages- Combining services for new and existing customers (Home/Auto for example)- Passing customers along to brokers - Providing top-notch customer service on every callQualifications- Customer service experience is a MUST- Sales experience is an asset- Strong communication - Must be driven and hardworking - Able to work in a fast-paced environment - Must pass your RIBO exam after the first 2 weeksSummaryIf this sounds like something that interests you, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Insurance Welland"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Sherbrooke, Québec
      • Contract
      Do you have a strong interest in the fashion industry? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad est à la recherche d'agents en service à la clientèle bilingue pour travailler de la maison pour une compagnie située à Sherbrooke.Horaire: lundi au vendredi de 9 à 17h . (temps plein)Début d'emploi: le plus rapidement possibleMandant temporaire à permanentAdvantages-Travail de la maison durant de la crise de la covid-19-Faire partie d'une équipe dynamique-Processus d'embauche rapide- Équipement de travail fournit par la compagnie ResponsibilitiesVoici les tâches que vous aurez à accomplir en tant qu’agent en service à la clientèle à la maison :-Prise d'appel entrant concernant les demandes des clients qui font des achats en ligne- Déterminer les besoins des clients.- Assurer un service à la clientèle de grande qualité et trouver des solutions pour les clients- Résoudre les problèmes des clients en leur posant des questions cible- Répondre à des emails et discussions instantanées-Identifier les opportunité permettant d'accroître la loyauté de la clientèleQualificationsPour offrir un service exceptionnel, voici ce dont vous aurez besoin en tant qu'agent de à la clientèle à Montreal:- Bilinguisme ou Anglais avancé (écrit et oral)- Bonne vitesse de frape/clavardage- Expérience en service a la clientèle en centre d'appels- Dynamisme et initiative- Être autonome- Être en mesure de se présenter au bureau une fois la que la pandémie aura cesséSummaryLocalisation : Travail temporaire à domicile en raison du Covid-19.Horaire: lundi au vendredi de 9 à 17h . (temps plein)Début d'emploi: le plus rapidement possibleMandant temporaire à permanentLe poste vous intéresse ? Envoyez-nous votre CV directement à hakee.caron@randstad.ca avec le sujet"Agent de services à la clientèle''Nous sommes impatients de discuter de cette opportunité avec vous,Hakeemhakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a strong interest in the fashion industry? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad est à la recherche d'agents en service à la clientèle bilingue pour travailler de la maison pour une compagnie située à Sherbrooke.Horaire: lundi au vendredi de 9 à 17h . (temps plein)Début d'emploi: le plus rapidement possibleMandant temporaire à permanentAdvantages-Travail de la maison durant de la crise de la covid-19-Faire partie d'une équipe dynamique-Processus d'embauche rapide- Équipement de travail fournit par la compagnie ResponsibilitiesVoici les tâches que vous aurez à accomplir en tant qu’agent en service à la clientèle à la maison :-Prise d'appel entrant concernant les demandes des clients qui font des achats en ligne- Déterminer les besoins des clients.- Assurer un service à la clientèle de grande qualité et trouver des solutions pour les clients- Résoudre les problèmes des clients en leur posant des questions cible- Répondre à des emails et discussions instantanées-Identifier les opportunité permettant d'accroître la loyauté de la clientèleQualificationsPour offrir un service exceptionnel, voici ce dont vous aurez besoin en tant qu'agent de à la clientèle à Montreal:- Bilinguisme ou Anglais avancé (écrit et oral)- Bonne vitesse de frape/clavardage- Expérience en service a la clientèle en centre d'appels- Dynamisme et initiative- Être autonome- Être en mesure de se présenter au bureau une fois la que la pandémie aura cesséSummaryLocalisation : Travail temporaire à domicile en raison du Covid-19.Horaire: lundi au vendredi de 9 à 17h . (temps plein)Début d'emploi: le plus rapidement possibleMandant temporaire à permanentLe poste vous intéresse ? Envoyez-nous votre CV directement à hakee.caron@randstad.ca avec le sujet"Agent de services à la clientèle''Nous sommes impatients de discuter de cette opportunité avec vous,Hakeemhakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vaudreuil-Dorion, Québec
      • Contract
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $17 per year
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team Ottawa, Ontario This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour with an additional $1 if you meet your KPIs (post training)Location: Anywhere in Ottawa, Ontario Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to trisha.ghia@randstad.ca with the subject "Customer Service - Ottawa"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team Ottawa, Ontario This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour with an additional $1 if you meet your KPIs (post training)Location: Anywhere in Ottawa, Ontario Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to trisha.ghia@randstad.ca with the subject "Customer Service - Ottawa"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you passionate about helping people? Do you like to build relationships? Do you want to work for a dynamic and motivating company?IF you answered "yes", then we have the position just for you!Randstad's national branch is currently looking for a recruitment advisor for a temporary mandate.Position Title: High volume Recruitment SpecialistLocation: work from home (remote)Salary: $20/hourDuration: Temporary 3 to 4 months with possibility of extension or permanent hireHours of work: 8:30 am to 5:00 pm Monday to Friday (flexible schedule) AdvantagesAdvantages of working at Randstad:- One of Canada's top 50 workplaces since 2006- Dynamic and friendly environment - Monday to Friday, office hours- Flexible schedule- Competitive compensation- Benefits program available from day 1 for temporary workersResponsibilitiesWhat will be your challenges and responsibilities as a recruitment advisor?- Complete 15+ interviews per week (telephone or virtual)- Search for candidates through various job sites and internal search tools (Indeed, LinkedIn, Facebook, Monster) - Match talent with clients - Assistance with compliance requirements- Work with the account manager to present candidates for positions- Other related tasksQualifications- 1 to 2 years of experience in the field of recruitment or in a call center- Must be bilingual (French and English) - Strong computer skills-Ability to work alone and well with a teamSummaryAre you interested in this position?Contact Carrie Nie now at carrie.nie@randstad.caLooking forward to chatting with you!human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to build relationships? Do you want to work for a dynamic and motivating company?IF you answered "yes", then we have the position just for you!Randstad's national branch is currently looking for a recruitment advisor for a temporary mandate.Position Title: High volume Recruitment SpecialistLocation: work from home (remote)Salary: $20/hourDuration: Temporary 3 to 4 months with possibility of extension or permanent hireHours of work: 8:30 am to 5:00 pm Monday to Friday (flexible schedule) AdvantagesAdvantages of working at Randstad:- One of Canada's top 50 workplaces since 2006- Dynamic and friendly environment - Monday to Friday, office hours- Flexible schedule- Competitive compensation- Benefits program available from day 1 for temporary workersResponsibilitiesWhat will be your challenges and responsibilities as a recruitment advisor?- Complete 15+ interviews per week (telephone or virtual)- Search for candidates through various job sites and internal search tools (Indeed, LinkedIn, Facebook, Monster) - Match talent with clients - Assistance with compliance requirements- Work with the account manager to present candidates for positions- Other related tasksQualifications- 1 to 2 years of experience in the field of recruitment or in a call center- Must be bilingual (French and English) - Strong computer skills-Ability to work alone and well with a teamSummaryAre you interested in this position?Contact Carrie Nie now at carrie.nie@randstad.caLooking forward to chatting with you!human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $24.50 - $27.50 per hour
      Is the field of logistics something that interests you? Work for the world's largest owner and operator of self-unloading vessels. call you? Are you a dynamic person who likes to take up challenges? Is providing excellent customer service something that you are passionate about? Well we have the job for you!Randstad is looking for a BILINGUAL Logistics Coordinator who will work from home!Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday 8:30 am to 5:00 pm (full time 35h) as well as one weekend per monthStart Date: As soon as possibleTerm of office: 6 months with possibility of extensionAdvantages- Work from home- Work equipment provided- Day and week schedule- Competitive salary- Possibility of contract extension- Be part of a dynamic team- Fast hiring processResponsibilitiesHere are the tasks you will have to accomplish as a home logistics coordinator:- Plan and implement the ship's rotation schedules- Provide assistance to crew members and executives- Be able to respect the established budgetary conditionsQualifications- Bilingualism or advanced English (written and oral)- Dynamism and autonomy- Have a great team spirit- Ability to work under pressureSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday and one weekend out of 4 (full time)Start Date: As soon as possibleTerm of office: 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Logistics coordinator"We look forward to discussing this opportunity with you,Hakeem, Florence, Karen hakeem.caron@randstad.caflorence.lefebvre@randstad.cakaren.leiton@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Is the field of logistics something that interests you? Work for the world's largest owner and operator of self-unloading vessels. call you? Are you a dynamic person who likes to take up challenges? Is providing excellent customer service something that you are passionate about? Well we have the job for you!Randstad is looking for a BILINGUAL Logistics Coordinator who will work from home!Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday 8:30 am to 5:00 pm (full time 35h) as well as one weekend per monthStart Date: As soon as possibleTerm of office: 6 months with possibility of extensionAdvantages- Work from home- Work equipment provided- Day and week schedule- Competitive salary- Possibility of contract extension- Be part of a dynamic team- Fast hiring processResponsibilitiesHere are the tasks you will have to accomplish as a home logistics coordinator:- Plan and implement the ship's rotation schedules- Provide assistance to crew members and executives- Be able to respect the established budgetary conditionsQualifications- Bilingualism or advanced English (written and oral)- Dynamism and autonomy- Have a great team spirit- Ability to work under pressureSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday and one weekend out of 4 (full time)Start Date: As soon as possibleTerm of office: 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Logistics coordinator"We look forward to discussing this opportunity with you,Hakeem, Florence, Karen hakeem.caron@randstad.caflorence.lefebvre@randstad.cakaren.leiton@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28thOrientation: June 18th (Just one day)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to Kamalpreet.kular@randstad.ca and mention "Customer Service Work From Home"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28thOrientation: June 18th (Just one day)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to yasameen.aljanabi@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to Kamalpreet.kular@randstad.ca and mention "Customer Service Work From Home"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Varennes, Québec
      • Contract
      Are you a dynamic, motivated and meticulous person who loves giving exceptional customer service and looking for competitive compensation? If so, we have the dream opportunity just for you.We are working with a Quebec company, based in Varennes, to fill a customer service position for a period of 6 months.Position: Customer Service RepresentativeTerm of office: 6 monthsLocation: VarennesTeleworking: Yes, after successful completion of the trainingSchedule: 8 a.m. to 4:30 p.m., Monday to FridaySalary: $ 19 to $ 23 depending on your experienceAdvantagesYou will have several benefits working this position:- Group insurance offered by Randstad from day 1- Free parking- Easy access to the company- Competitive salary- Schedule from Monday to Friday, no evenings or weekends- Paid training- Possibility of working from home after completion of the trainingResponsibilitiesHere are the tasks you will have to accomplish as a customer service agent:- Take orders and enter them on the SAP platform- Contact customers for any reminders, changes or unforeseen events concerning the order- Prepare documentation to ensure product availability- Any other related taskQualificationsTo provide exceptional service, here is what you will need as a customer service agent:- Have at least 1 year of experience in a similar position- Have an intermediate to advanced level of English.- Be comfortable in IT (Knowledge of the SAP platform will be considered an asset)- Be versatile, organized and have good priority managementSummaryContact us by email at ali.abouzeid@randstad.ca, karen.leiton@randstad.ca. Please write in the subject, the name of the position "Customer Service Representative - Varennes"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Ali, Florence, and Karen*The use of the masculine gender is intended to lighten the text and make it easier to read*Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a dynamic, motivated and meticulous person who loves giving exceptional customer service and looking for competitive compensation? If so, we have the dream opportunity just for you.We are working with a Quebec company, based in Varennes, to fill a customer service position for a period of 6 months.Position: Customer Service RepresentativeTerm of office: 6 monthsLocation: VarennesTeleworking: Yes, after successful completion of the trainingSchedule: 8 a.m. to 4:30 p.m., Monday to FridaySalary: $ 19 to $ 23 depending on your experienceAdvantagesYou will have several benefits working this position:- Group insurance offered by Randstad from day 1- Free parking- Easy access to the company- Competitive salary- Schedule from Monday to Friday, no evenings or weekends- Paid training- Possibility of working from home after completion of the trainingResponsibilitiesHere are the tasks you will have to accomplish as a customer service agent:- Take orders and enter them on the SAP platform- Contact customers for any reminders, changes or unforeseen events concerning the order- Prepare documentation to ensure product availability- Any other related taskQualificationsTo provide exceptional service, here is what you will need as a customer service agent:- Have at least 1 year of experience in a similar position- Have an intermediate to advanced level of English.- Be comfortable in IT (Knowledge of the SAP platform will be considered an asset)- Be versatile, organized and have good priority managementSummaryContact us by email at ali.abouzeid@randstad.ca, karen.leiton@randstad.ca. Please write in the subject, the name of the position "Customer Service Representative - Varennes"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Ali, Florence, and Karen*The use of the masculine gender is intended to lighten the text and make it easier to read*Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      Are you a bilingual (French/English) customer service and order management professional looking for a permanent opportunity that will further your career? Are you someone who can work with minimal supervision and also demonstrate leadership? Do you pride yourself on your ability to problem-solve and deliver an excellent customer experience? If the answer is YES, we have an amazing opportunity for you! We are looking for a Sr. Bilingual (French/English) Customer Service Associate with order management experience for a leading pharmaceutical company located in Thornhill. Working as part of a lean team, the Sr. Bilingual Customer Service Associate will provide order management support for the company’s customers with a focus on French-speaking clientele. This is a permanent opportunity for a senior candidate with the right skills who is looking for a new challenge in their career. The Sr. Bilingual Customer Service Associate position is a work-from-home opportunity in the beginning; however, the successful candidate must be available to work in the company’s Thornhill office when required. We are ideally looking for an individual with the right skill set to be able to start by the first week of July 2021.AdvantagesWhat’s in it for YOU as a Sr. Bilingual Customer Service Associate? - Amazing opportunity to be a part of a global brand and begin a new chapter of your professional career - Competitive Package: 70K Annual salary - Excellent benefits and perks- Monday to Friday - 37.5-hour work with great work-life balance - Guaranteed growth for outstanding performers in the company with the great work culture- Opportunity to expand your professional network- Great location in Thornhill ResponsibilitiesWhat YOU will be doing as a Sr. Bilingual Customer Service Associate: •Order Management: completing the customer order process, creating customer accounts, order placement, refunds or exchanges, resolving customer complaints in an accurate and timely manner•Reviewing orders for pricing, products, availability, expiry dating, and discontinued items, and makes adjustments as necessary for release by end of a business day; Ensuring all regional and contract pricing is up to date •Advising sales reps and customers of backorders and processes, handling order status queries; responding to customer inquiries; directing requests and unresolved issues to the designated resource•Identifying and resolving issues that arise in the process, including After Sales Service claims •Liaising with internal departments and 4PL business partners•Responsible for customer service metrics for accounts served and relevant reporting•Developing and measures key performance indicators to determine and improve the effectiveness of customer service activities•Ensuring an efficient order management process that reduces errors and meets cycle time requirements•Building strong relationships and work effectively with internal stakeholders – Supply Chain, Master data, Finance, QA, Plants, and external 4PL partners to improve customer service process and effectivenessQualificationsWhat YOU bring to the role of Sr. Bilingual Customer Service Representative: - Bilingualism is a MUST - you can read, write and speak in both languages effectively (French and English)- Bachelor’s degree in Business Administration or Supply Chain is preferred- 6+ years customer service in pharmaceutical or CPG industries, experience in both B2B and B2C business, as well as Supply Chain is an asset- Knowledge of MS Office tools, experience in leading/ participating ERP implementation (ex. SAP) an asset- Strong customer focus, excellent interpersonal and communication skills; skillful to handle complaints- Demonstrated ability to cultivate collaborative relationships with both internal and external 4PL partners -Results-focused and driven by performance, with a keen sense of organizations and prioritization- Strong work ethic, ability to work in a fast-paced environment and multitaskSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Aqsa Jafri at aqsa.jafri@randstad.ca and Deirdra Wadden at deirdra.wadden@randstad.ca, along with a synopsis of what you're looking for, with the subject line: Sr. Bilingual Customer Service Associate Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a bilingual (French/English) customer service and order management professional looking for a permanent opportunity that will further your career? Are you someone who can work with minimal supervision and also demonstrate leadership? Do you pride yourself on your ability to problem-solve and deliver an excellent customer experience? If the answer is YES, we have an amazing opportunity for you! We are looking for a Sr. Bilingual (French/English) Customer Service Associate with order management experience for a leading pharmaceutical company located in Thornhill. Working as part of a lean team, the Sr. Bilingual Customer Service Associate will provide order management support for the company’s customers with a focus on French-speaking clientele. This is a permanent opportunity for a senior candidate with the right skills who is looking for a new challenge in their career. The Sr. Bilingual Customer Service Associate position is a work-from-home opportunity in the beginning; however, the successful candidate must be available to work in the company’s Thornhill office when required. We are ideally looking for an individual with the right skill set to be able to start by the first week of July 2021.AdvantagesWhat’s in it for YOU as a Sr. Bilingual Customer Service Associate? - Amazing opportunity to be a part of a global brand and begin a new chapter of your professional career - Competitive Package: 70K Annual salary - Excellent benefits and perks- Monday to Friday - 37.5-hour work with great work-life balance - Guaranteed growth for outstanding performers in the company with the great work culture- Opportunity to expand your professional network- Great location in Thornhill ResponsibilitiesWhat YOU will be doing as a Sr. Bilingual Customer Service Associate: •Order Management: completing the customer order process, creating customer accounts, order placement, refunds or exchanges, resolving customer complaints in an accurate and timely manner•Reviewing orders for pricing, products, availability, expiry dating, and discontinued items, and makes adjustments as necessary for release by end of a business day; Ensuring all regional and contract pricing is up to date •Advising sales reps and customers of backorders and processes, handling order status queries; responding to customer inquiries; directing requests and unresolved issues to the designated resource•Identifying and resolving issues that arise in the process, including After Sales Service claims •Liaising with internal departments and 4PL business partners•Responsible for customer service metrics for accounts served and relevant reporting•Developing and measures key performance indicators to determine and improve the effectiveness of customer service activities•Ensuring an efficient order management process that reduces errors and meets cycle time requirements•Building strong relationships and work effectively with internal stakeholders – Supply Chain, Master data, Finance, QA, Plants, and external 4PL partners to improve customer service process and effectivenessQualificationsWhat YOU bring to the role of Sr. Bilingual Customer Service Representative: - Bilingualism is a MUST - you can read, write and speak in both languages effectively (French and English)- Bachelor’s degree in Business Administration or Supply Chain is preferred- 6+ years customer service in pharmaceutical or CPG industries, experience in both B2B and B2C business, as well as Supply Chain is an asset- Knowledge of MS Office tools, experience in leading/ participating ERP implementation (ex. SAP) an asset- Strong customer focus, excellent interpersonal and communication skills; skillful to handle complaints- Demonstrated ability to cultivate collaborative relationships with both internal and external 4PL partners -Results-focused and driven by performance, with a keen sense of organizations and prioritization- Strong work ethic, ability to work in a fast-paced environment and multitaskSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Aqsa Jafri at aqsa.jafri@randstad.ca and Deirdra Wadden at deirdra.wadden@randstad.ca, along with a synopsis of what you're looking for, with the subject line: Sr. Bilingual Customer Service Associate Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 2-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 2-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 4 month contracts- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 4 month contracts- Hours: Mon-Friday, rotating shifts between 8am to 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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