Thank you for subscribing to your personalised job alerts.

    387 jobs found for customer service in M9v3n6

    filter4
    clear all
      • Moncton, New Brunswick
      • Permanent
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in New Brunswick.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in New BrunswickHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - New Brunswick"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in New Brunswick.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in New BrunswickHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - New Brunswick"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $41,000 - $42,000 per year
      Do you have a passion for customer service?Do you have experience in the insurance industry?Are you looking for a telecommuting position at the moment?Are you bilingual?Do you want to work for one of the largest personal health and travel insurance companies across Canada?We are currently looking for several Customer Service Representatives!You will have the opportunity to work with a team of professionals, dynamic people and in an environment that encourages teamwork and career advancement, all from home.AdvantagesHere are some of the benefits you can get for this Customer Service and Sales Advisor position:- Schedule: 37.5 hours per week, spread from Monday to Friday between 8:00 a.m. and 8:00 p.m.• Permanent position - Full range of benefits including a defined benefit pension plan • Currently teleworking (There will be a possible return to the office, it is located in downtown Montreal)• Competent management team providing support and recognition on an ongoing basis;• Paid initial training, coaching and continuing education to develop your professional skills• Reputable company, enjoying excellent financial health• Program and tools to support the well-being of our employees• Incentive bonus program of up to $5,000 per yearResponsibilitiesYour typical day will consist of:- Take charge of customer requests and carry out the necessary follow-ups with the departments concerned, in accordance with established procedures- Explain the conditions of purchase and eligibility, and provide clear and concise information regarding coverage, the claims process and contract administration- Promote and promote the characteristics of products and services through all written communications with customers at the Customer Contact Center, through the various written communication channels- Respond to customer complaints according to the process in place-Encourage and develop positive interdepartmental relations in order to optimize customer serviceQualificationsHere are the required qualifications for this position:• Have experience in customer service and / or sales (face to face or phone)• Having experience in the insurance industry is an asset• Fluency in French and English, both orally and in writing• Listening skills and empathy / compassion• Good analytical skills and good practical judgment• Professional attitude and concern for quality of service• Be able to work in an environment where the volume of activities can be high;• Be oriented towards finding solutionsImportant: The training requires a total availability of 6 weeks from the date of entry into position from 9:00 a.m. to 5:00 p.m. Monday to FridaySummaryInterested in this Customer Service Representative position?You can apply directly online or write to us directly at amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service?Do you have experience in the insurance industry?Are you looking for a telecommuting position at the moment?Are you bilingual?Do you want to work for one of the largest personal health and travel insurance companies across Canada?We are currently looking for several Customer Service Representatives!You will have the opportunity to work with a team of professionals, dynamic people and in an environment that encourages teamwork and career advancement, all from home.AdvantagesHere are some of the benefits you can get for this Customer Service and Sales Advisor position:- Schedule: 37.5 hours per week, spread from Monday to Friday between 8:00 a.m. and 8:00 p.m.• Permanent position - Full range of benefits including a defined benefit pension plan • Currently teleworking (There will be a possible return to the office, it is located in downtown Montreal)• Competent management team providing support and recognition on an ongoing basis;• Paid initial training, coaching and continuing education to develop your professional skills• Reputable company, enjoying excellent financial health• Program and tools to support the well-being of our employees• Incentive bonus program of up to $5,000 per yearResponsibilitiesYour typical day will consist of:- Take charge of customer requests and carry out the necessary follow-ups with the departments concerned, in accordance with established procedures- Explain the conditions of purchase and eligibility, and provide clear and concise information regarding coverage, the claims process and contract administration- Promote and promote the characteristics of products and services through all written communications with customers at the Customer Contact Center, through the various written communication channels- Respond to customer complaints according to the process in place-Encourage and develop positive interdepartmental relations in order to optimize customer serviceQualificationsHere are the required qualifications for this position:• Have experience in customer service and / or sales (face to face or phone)• Having experience in the insurance industry is an asset• Fluency in French and English, both orally and in writing• Listening skills and empathy / compassion• Good analytical skills and good practical judgment• Professional attitude and concern for quality of service• Be able to work in an environment where the volume of activities can be high;• Be oriented towards finding solutionsImportant: The training requires a total availability of 6 weeks from the date of entry into position from 9:00 a.m. to 5:00 p.m. Monday to FridaySummaryInterested in this Customer Service Representative position?You can apply directly online or write to us directly at amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $16.00 - $18.00 per hour
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      • $45,000 per year
      Do you have a passion for customer service? Are you interested in working in the medical field? Do you have a passion for problem solving? Do you enjoy working in a fast paced environment? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known medical company in the Mississauga area. This is a permanent, full time position with lots of room for internal growth and development. To find out more, read below.Job Type: Permanent Hours of Operations: Monday - Friday 11:00 am - 7:00pm OR 12:00 pm - 8:00 pm Salary: 45k + BonusLocation: Mississauga (401 and Mississauga Road)Work from home for the time being Equipment provided by company Benefits from day 1!Pension program after 3 months3 Weeks VacationTransit and Highway accessible Free ParkingAdvantages- Permanent opportunity - Full Time hours (No weekends)- Competitive salary (45k + Bonus)- Benefits from day 1!- Bonus structure (up to 5% every year!)- Lots of room for growth and development- Free parking- Mississauga location – right off the highway!Responsibilities- Taking inbound calls from customers - Answering inquiries about oxygen and CPAT machines- Taking roughly 100-150 calls a day- Create and update customers files in the system- Ensuring customer has all of the proper equipment for their machine- Some outbound calls to book patient appointments - Providing top not customer service and showing empathy on every call Qualifications- Bilingual in French and English - 2+ years of customer service experience - Experience in a high call volume setting- Strong English and French communication skills- Customer focused and empathetic - Looking for long term opportunity If you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaLooking forward to hearing from youSummaryIf you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga - Medical”Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Are you interested in working in the medical field? Do you have a passion for problem solving? Do you enjoy working in a fast paced environment? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known medical company in the Mississauga area. This is a permanent, full time position with lots of room for internal growth and development. To find out more, read below.Job Type: Permanent Hours of Operations: Monday - Friday 11:00 am - 7:00pm OR 12:00 pm - 8:00 pm Salary: 45k + BonusLocation: Mississauga (401 and Mississauga Road)Work from home for the time being Equipment provided by company Benefits from day 1!Pension program after 3 months3 Weeks VacationTransit and Highway accessible Free ParkingAdvantages- Permanent opportunity - Full Time hours (No weekends)- Competitive salary (45k + Bonus)- Benefits from day 1!- Bonus structure (up to 5% every year!)- Lots of room for growth and development- Free parking- Mississauga location – right off the highway!Responsibilities- Taking inbound calls from customers - Answering inquiries about oxygen and CPAT machines- Taking roughly 100-150 calls a day- Create and update customers files in the system- Ensuring customer has all of the proper equipment for their machine- Some outbound calls to book patient appointments - Providing top not customer service and showing empathy on every call Qualifications- Bilingual in French and English - 2+ years of customer service experience - Experience in a high call volume setting- Strong English and French communication skills- Customer focused and empathetic - Looking for long term opportunity If you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaLooking forward to hearing from youSummaryIf you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga - Medical”Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Newmarket, Ontario
      • Permanent
      Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket or London area. This is a permanent, full time position. To find out more read below!Start Date: Friday, July 30thType: Permanent Hours of Operation: Monday - Friday 7 am - 11 pm. Saturday - Sunday 8 am - 5 pm (Rotational, Must work 1 Saturday a Month)Pay: $15.70 $1premium from 7pm - 11pmLocation: Newmarket OR LondonWork from home for the time beingEquipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Taking inbound calls from customers - Assist with any questions or concerns they may have - Provide product and service information - Update customers files after each interaction - Handle inbound and outbound calls, emails, and other channels of communication - Meet expectations on a regular basis from the client's end- Provide top-notch service on every call!Qualifications- Customer service experience is required- Call center experience is an asset - Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randsad.ca and mention "Customer Service Representative - Newmarket/London"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket or London area. This is a permanent, full time position. To find out more read below!Start Date: Friday, July 30thType: Permanent Hours of Operation: Monday - Friday 7 am - 11 pm. Saturday - Sunday 8 am - 5 pm (Rotational, Must work 1 Saturday a Month)Pay: $15.70 $1premium from 7pm - 11pmLocation: Newmarket OR LondonWork from home for the time beingEquipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Taking inbound calls from customers - Assist with any questions or concerns they may have - Provide product and service information - Update customers files after each interaction - Handle inbound and outbound calls, emails, and other channels of communication - Meet expectations on a regular basis from the client's end- Provide top-notch service on every call!Qualifications- Customer service experience is required- Call center experience is an asset - Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randsad.ca and mention "Customer Service Representative - Newmarket/London"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Permanent
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Nova Scotia.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in Nova ScotiaHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - Nova Scotia"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONAre you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Nova Scotia.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Anywhere in Nova ScotiaHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to christopher.chevrier@randstad.ca with the subject "Customer Service - Nova Scotia"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service RepresentativeTech industryFull time and permanentJune 7th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $60,000 - $72,000 per year
      We are currently looking for a manager for a customer service team for a 1 year term for a well known order in Quebec. As the manager of the admissions team, you will be responsible for assisting a team of 4 people. Starting in July 2021, here is what your role will consist of :1 year contract Start in July 2021 AdvantagesHere are the benefits you could receive for this one-year contract as an Admissions Manager: - A competitive salary of 60K to 70K- Flexible weekday schedule and a summer schedule that allows for vacation afternoons with a compressed schedule - Vacation time (time off during the holiday season)- Annual bonus - Health bonus (up to $700) - Sick days/personal obligations Responsibilities- Be responsible for the admissions management and exam registration strategy- Supervise a team of 4 admissions officers - Measure the team's objectives - Implement recruitment strategies - Analyze certain applications and manage complex applications - Implement communication tools - Train existing staff and ensure their development QualificationsYou have what it takes for this Admissions Manager position: - Bilingualism- Experience managing a customer service team- Be available for a 1 year contract - Have a concern for the personal development of your team SummaryAre you available for a 1 year term? You have management experience and customer service is your expertise? Are you available quickly? We are already looking forward to meeting you. It will be our pleasure to contact you quickly. You can contact us at amelie.laprise@randstad.ca or apply directly online. We look forward to meeting you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a manager for a customer service team for a 1 year term for a well known order in Quebec. As the manager of the admissions team, you will be responsible for assisting a team of 4 people. Starting in July 2021, here is what your role will consist of :1 year contract Start in July 2021 AdvantagesHere are the benefits you could receive for this one-year contract as an Admissions Manager: - A competitive salary of 60K to 70K- Flexible weekday schedule and a summer schedule that allows for vacation afternoons with a compressed schedule - Vacation time (time off during the holiday season)- Annual bonus - Health bonus (up to $700) - Sick days/personal obligations Responsibilities- Be responsible for the admissions management and exam registration strategy- Supervise a team of 4 admissions officers - Measure the team's objectives - Implement recruitment strategies - Analyze certain applications and manage complex applications - Implement communication tools - Train existing staff and ensure their development QualificationsYou have what it takes for this Admissions Manager position: - Bilingualism- Experience managing a customer service team- Be available for a 1 year contract - Have a concern for the personal development of your team SummaryAre you available for a 1 year term? You have management experience and customer service is your expertise? Are you available quickly? We are already looking forward to meeting you. It will be our pleasure to contact you quickly. You can contact us at amelie.laprise@randstad.ca or apply directly online. We look forward to meeting you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Westmount, Québec
      • Permanent
      • $18.00 per hour
      We are looking for dynamic, bilingual people with a strong interest in making a difference in people lives. Working in the medical field is very rewarding as you are able to help a person in need and bring support to them.Reporting to a Contact Center supervisor, this Customer Service Representative role will be accountable for providing top-class customer service that aligns with government policies & regulations, company procedures, quality guidelines, and client privacy through multiple channels of contact.AdvantagesWhat is it for you:• Location: work from home, you can be anywhere in Ontario Or Quebec• Schedule are from Monday to Sunday with 2 options:A) Day / Evening Shifts 8:00 AM to Midnight ( 18$/hour)B) Nights Midnight to 8:00AM (23$/hour)• Salary: 18$ -23$ based on schedule• Full-time: 37.5 hours• Start date: July 5Th 2021• Benefits Program• Paid extensive training• Work from home• Equipment will be provided• Welcoming culture for new employees with long term career opportunities• Company acknowledges employee achievementsResponsibilitiesYour main responsibility is to provide support, care, and guidance for travelers, event attendees, and employees returning to work with their at-home and virtual COVID-19 testing needs. Other responsibilities will be:• Answering incoming calls and emails in a professional and timely manner in• If a client needs a follow-up call, outbound call may be required• Provide customer with accurate product and/or service information• Follow scripts, policies, and procedures to best service the customer• Recommend solutions that align with confidentiality and privacy guidelines• Entering all the necessary notes into the customer’s file• Other tasks and projects if necessaryQualificationsQualifications• Fully Bilingual (French / English) oral and written• Experience in customer service (ideally in a call center)• Willingness to work a flexible schedule• Detail-oriented and proven multi-tasking skills and ability to work in a fast-paced, high volume environmentSummaryIf you are interested in this position Contact us by email florence.lefebvre@randstad.ca,ali.abouzeid@randstad.ca, karen.leiton@randstad.ca, or hakeem.caron@randstad.caPlease write in the subject, the name of the position "Call Center Representative - Medical"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, Hakeem, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for dynamic, bilingual people with a strong interest in making a difference in people lives. Working in the medical field is very rewarding as you are able to help a person in need and bring support to them.Reporting to a Contact Center supervisor, this Customer Service Representative role will be accountable for providing top-class customer service that aligns with government policies & regulations, company procedures, quality guidelines, and client privacy through multiple channels of contact.AdvantagesWhat is it for you:• Location: work from home, you can be anywhere in Ontario Or Quebec• Schedule are from Monday to Sunday with 2 options:A) Day / Evening Shifts 8:00 AM to Midnight ( 18$/hour)B) Nights Midnight to 8:00AM (23$/hour)• Salary: 18$ -23$ based on schedule• Full-time: 37.5 hours• Start date: July 5Th 2021• Benefits Program• Paid extensive training• Work from home• Equipment will be provided• Welcoming culture for new employees with long term career opportunities• Company acknowledges employee achievementsResponsibilitiesYour main responsibility is to provide support, care, and guidance for travelers, event attendees, and employees returning to work with their at-home and virtual COVID-19 testing needs. Other responsibilities will be:• Answering incoming calls and emails in a professional and timely manner in• If a client needs a follow-up call, outbound call may be required• Provide customer with accurate product and/or service information• Follow scripts, policies, and procedures to best service the customer• Recommend solutions that align with confidentiality and privacy guidelines• Entering all the necessary notes into the customer’s file• Other tasks and projects if necessaryQualificationsQualifications• Fully Bilingual (French / English) oral and written• Experience in customer service (ideally in a call center)• Willingness to work a flexible schedule• Detail-oriented and proven multi-tasking skills and ability to work in a fast-paced, high volume environmentSummaryIf you are interested in this position Contact us by email florence.lefebvre@randstad.ca,ali.abouzeid@randstad.ca, karen.leiton@randstad.ca, or hakeem.caron@randstad.caPlease write in the subject, the name of the position "Call Center Representative - Medical"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, Hakeem, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $42,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $16.00 - $18.00 per hour
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ayr, Ontario
      • Contract
      Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3 month contract. To find out more, read below.Type: 3 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday.Salary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"AdvantagesADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3 month contract. To find out more, read below.Type: 3 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday.Salary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"AdvantagesADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $43,000 - $44,000 per year
      Do you have a passion for customer service? Do you enjoy soft sales? Are you interested in having a career in insurance? Do you enjoy problem solving? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well known insurance company in the North York area. This is a permanent, full time position. To find out more, read below.Type: Permanent Start Date: July 16thSalary: 43k-44kHours: Monday - Friday 8am - 8pm, Saturday 8am - 5pm. Rotational shifts, Saturdays mandatory for first 12 monthsLocation: North York (Victoria Park & Sheppard Ave E)Work from home for the time being, but will eventually resume back to officeBenefits + VacationWellness spending account Great work environment Room for growth and development Advantages- Permanent opportunity - Full time hours - Salary of 43k-44k + annual performance bonus - OTL training done by company - Work from home for the time being- North York location- Benefits- Vacation- RSP- Company pays for OTL licence Responsibilities- Taking inbound calls from new and existing customers - Dealing with both Home and Auto insurance - Providing product information on different plans to fit the customer's needs- Updating and creating profiles - Collecting customer information - Providing top notch service on every call Qualifications- Bilingual in French and English is a MUST - Must pass OTL licence within two tries - Customer service or sales experience is a must - High school diploma, post-secondary is an asset - Team player - Organization skills- Strong verbal skills, both in English and in French SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Insurance"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy soft sales? Are you interested in having a career in insurance? Do you enjoy problem solving? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well known insurance company in the North York area. This is a permanent, full time position. To find out more, read below.Type: Permanent Start Date: July 16thSalary: 43k-44kHours: Monday - Friday 8am - 8pm, Saturday 8am - 5pm. Rotational shifts, Saturdays mandatory for first 12 monthsLocation: North York (Victoria Park & Sheppard Ave E)Work from home for the time being, but will eventually resume back to officeBenefits + VacationWellness spending account Great work environment Room for growth and development Advantages- Permanent opportunity - Full time hours - Salary of 43k-44k + annual performance bonus - OTL training done by company - Work from home for the time being- North York location- Benefits- Vacation- RSP- Company pays for OTL licence Responsibilities- Taking inbound calls from new and existing customers - Dealing with both Home and Auto insurance - Providing product information on different plans to fit the customer's needs- Updating and creating profiles - Collecting customer information - Providing top notch service on every call Qualifications- Bilingual in French and English is a MUST - Must pass OTL licence within two tries - Customer service or sales experience is a must - High school diploma, post-secondary is an asset - Team player - Organization skills- Strong verbal skills, both in English and in French SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Insurance"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    12 of 387 jobs seen

    Thank you for subscribing to your personalised job alerts.

    explore over 13364 jobs with randstad.

    It looks like you want to switch your language. This will reset your filters on your current job search.