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        • Concord, Ontario
        • Permanent
        • $40,000 - $45,000 per year
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within!Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within!Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        • Pointe-Claire, Québec
        • Permanent
        Position Title: Administrative Assistant & Customer ServiceLocation : Pointe-ClaireIndustry: ManufacturingAre you driven to deliver exceptional customer service? Do you like to work hard and play harder? If you are committed to excellence, you have a place in our Pointe-Claire-based company that is the country’s premier quartz manufacturerAdvantages-competitive salary-full benefits including dental (100% covered by the employer)-pension plan match up to 3% of employee contributions-company is going through massive growth-parking on siteResponsibilities-Provide impeccable customer service and solve problems.-Invoice processing.-Maintain client files.-Reception of occasional customers in the showroom.-Coordinate deliveries Qualifications-3 years and over in customer service and administration-Some knowledge of transport and geography around Quebec to facilitate scheduling deliveries-Establish an excellent relationship with customers.-Excellent bilingualism (oral and written).-Ability to work under pressure.-Worked with distribution-Have the attitude and interest to solve problems.-Computer skills required (Office, SAP, CRM, etc.)-Ideally worked for a distribution company in the pastSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses. At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn: - https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know you
        Position Title: Administrative Assistant & Customer ServiceLocation : Pointe-ClaireIndustry: ManufacturingAre you driven to deliver exceptional customer service? Do you like to work hard and play harder? If you are committed to excellence, you have a place in our Pointe-Claire-based company that is the country’s premier quartz manufacturerAdvantages-competitive salary-full benefits including dental (100% covered by the employer)-pension plan match up to 3% of employee contributions-company is going through massive growth-parking on siteResponsibilities-Provide impeccable customer service and solve problems.-Invoice processing.-Maintain client files.-Reception of occasional customers in the showroom.-Coordinate deliveries Qualifications-3 years and over in customer service and administration-Some knowledge of transport and geography around Quebec to facilitate scheduling deliveries-Establish an excellent relationship with customers.-Excellent bilingualism (oral and written).-Ability to work under pressure.-Worked with distribution-Have the attitude and interest to solve problems.-Computer skills required (Office, SAP, CRM, etc.)-Ideally worked for a distribution company in the pastSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses. At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn: - https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know you
        • Montréal, Québec
        • Permanent
        We are looking for customer service to support our client who works in Ceramics and Natural Stone located in Mile-Ex.The position is permanent and starts as quickly as possible.If you have experience in customer service, particularly in the field of manufacturing, do not hesitate and write to me at esteban.blasco@randstad.ca or at 514 415 9304 ext. 2AdvantagesOur client offers a great range more:- Competitive salary of $ 43,000 to $ 50,000 depending on experience- Private and easy-to-access parking in Mile Ex or accessible by public transit- Collective insurance- Pension fund- Sick day- 2-3 weeks of vacation- The opportunity to work for a great companyResponsibilitiesThe spots that await you● Promote the brand to industry professionals;● Exploit the potential of existing customers and qualify future customers;● Welcomed and answered questions from customers in the store;● Become the resource person and answer questions about products, prices, availability and application of different products;● Canvassing with new clients to discuss their needs and offer them specific products and services;● Collect and transmit comments on products sold in markets and evaluate their reception by customers;● Maintain client files using the computer system in place;• Prepare quotes, orders from the computer system;● Helping customers make product selections based on their needs and product specifications;● Followed up with quotes and pending orders as well as pending orders● Technical assistance and after-sales service.● Attended various industry events as a brand ambassador.QualificationsYou are the ideal candidate if you:● Know the environment of natural stone, ceramics, construction and renovation;● Minimum experience of 3 years in a similar position;● Good interpersonal communication skills;● Excellent negotiating skills;● Master problem solving;● Demonstrate autonomy, rigor and discipline;● Being at ease with IT and knowing Excel and SAPSummaryThis permanent customer service position is a great opportunity to join a growing manufacturing company located in Mile-EX. If you are interested in the possibility of rapid advancement, a dynamic team and in good working condition, call me at 514 252 0099 extension 2 or write to me at esteban.blasco@randstad.ca.
        We are looking for customer service to support our client who works in Ceramics and Natural Stone located in Mile-Ex.The position is permanent and starts as quickly as possible.If you have experience in customer service, particularly in the field of manufacturing, do not hesitate and write to me at esteban.blasco@randstad.ca or at 514 415 9304 ext. 2AdvantagesOur client offers a great range more:- Competitive salary of $ 43,000 to $ 50,000 depending on experience- Private and easy-to-access parking in Mile Ex or accessible by public transit- Collective insurance- Pension fund- Sick day- 2-3 weeks of vacation- The opportunity to work for a great companyResponsibilitiesThe spots that await you● Promote the brand to industry professionals;● Exploit the potential of existing customers and qualify future customers;● Welcomed and answered questions from customers in the store;● Become the resource person and answer questions about products, prices, availability and application of different products;● Canvassing with new clients to discuss their needs and offer them specific products and services;● Collect and transmit comments on products sold in markets and evaluate their reception by customers;● Maintain client files using the computer system in place;• Prepare quotes, orders from the computer system;● Helping customers make product selections based on their needs and product specifications;● Followed up with quotes and pending orders as well as pending orders● Technical assistance and after-sales service.● Attended various industry events as a brand ambassador.QualificationsYou are the ideal candidate if you:● Know the environment of natural stone, ceramics, construction and renovation;● Minimum experience of 3 years in a similar position;● Good interpersonal communication skills;● Excellent negotiating skills;● Master problem solving;● Demonstrate autonomy, rigor and discipline;● Being at ease with IT and knowing Excel and SAPSummaryThis permanent customer service position is a great opportunity to join a growing manufacturing company located in Mile-EX. If you are interested in the possibility of rapid advancement, a dynamic team and in good working condition, call me at 514 252 0099 extension 2 or write to me at esteban.blasco@randstad.ca.
        • Saint-Laurent, Québec
        • Contract
        Do you have strong customer service skills? Do you have previous sales experience? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service role with our client in Montreal.As a Bilingual Customer Service Representative, you will be providing pre-sales and post-sales support.AdvantagesWork for one of Canada's largest insurance and financial services companies3-month contractPotential for extensionMonday to Friday$19/hourStart date: April 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Interacting with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions* Answering customer inquiries and providing solutions as needed* Other customer service support tasks as requiredQualifications• Bilingual in French and English• Minimum 1 year of customer service/call centre experience• Sales experience a strong asset• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        Do you have strong customer service skills? Do you have previous sales experience? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service role with our client in Montreal.As a Bilingual Customer Service Representative, you will be providing pre-sales and post-sales support.AdvantagesWork for one of Canada's largest insurance and financial services companies3-month contractPotential for extensionMonday to Friday$19/hourStart date: April 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Interacting with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions* Answering customer inquiries and providing solutions as needed* Other customer service support tasks as requiredQualifications• Bilingual in French and English• Minimum 1 year of customer service/call centre experience• Sales experience a strong asset• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        • Oakville, Ontario
        • Contract
        Are you fluent in French and English? Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Bilingual Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a a multinational technologies companyOakville location11-month contractMonday to Friday8am to 4pm$17.70/hourStart Date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails• Resolving customer complaints/issues in a professional manner• Processing return requests• Order entry and processing• Other administrative duties as assignedQualifications• Bilingual in French and English• Previous customer service experience• Intermediate MS Office skills• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Bilingual Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.
        Are you fluent in French and English? Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Bilingual Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a a multinational technologies companyOakville location11-month contractMonday to Friday8am to 4pm$17.70/hourStart Date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails• Resolving customer complaints/issues in a professional manner• Processing return requests• Order entry and processing• Other administrative duties as assignedQualifications• Bilingual in French and English• Previous customer service experience• Intermediate MS Office skills• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Bilingual Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.
        • Niagara on the Lake, Ontario
        • Permanent
        Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.
        Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.
        • Mississauga, Ontario
        • Contract
        • $16.00 per hour
        Do you have a passion for assisting others? Do you have previous call centre experience? Do you enjoy building relationships with others? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!Randstad is looking for Inbound Customer Service Representatives to work for a well-known Ice Company in their contact center located in Mississauga. This is a temporary ongoing contract. Type: TemporarySalary: $16/hour Location: Mississauga (Eglinton & Centennial) for training then work from homeWork from HomeEquipment Provided Long term contractHours of Operation: Monday to Sunday, 4pm - 12am 5 shifts a week, Sunday is required*Start Date: ASAPAdvantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment - Paid training- Paying $16/hour- Full-time hours- Fun and casual environment - Build relationships with many different clients - Office location in Mississauga- Work from home after training - Equipment providedResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients - Enter orders into the system - Book delivery times- Checking up on delivery frequency - Deal with some escalated issues - Making sure deliveries are sent out in a timely manner- Updating clients profile accordingly - Providing top-notch customer service on every call Qualifications- Must be able to work 4pm - 12am- Customer Service experience is mandatory - 1 year call centre experience is preferred - Team player- Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy - Enjoy a fast-paced environment - Goes above and beyond - Conflict resolution and problem-solving is keySummaryIf this sounds like you, or someone you know, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca mention "Inbound Call Centre Mississauga"Looking forward to hearing from you,
        Do you have a passion for assisting others? Do you have previous call centre experience? Do you enjoy building relationships with others? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!Randstad is looking for Inbound Customer Service Representatives to work for a well-known Ice Company in their contact center located in Mississauga. This is a temporary ongoing contract. Type: TemporarySalary: $16/hour Location: Mississauga (Eglinton & Centennial) for training then work from homeWork from HomeEquipment Provided Long term contractHours of Operation: Monday to Sunday, 4pm - 12am 5 shifts a week, Sunday is required*Start Date: ASAPAdvantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment - Paid training- Paying $16/hour- Full-time hours- Fun and casual environment - Build relationships with many different clients - Office location in Mississauga- Work from home after training - Equipment providedResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients - Enter orders into the system - Book delivery times- Checking up on delivery frequency - Deal with some escalated issues - Making sure deliveries are sent out in a timely manner- Updating clients profile accordingly - Providing top-notch customer service on every call Qualifications- Must be able to work 4pm - 12am- Customer Service experience is mandatory - 1 year call centre experience is preferred - Team player- Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy - Enjoy a fast-paced environment - Goes above and beyond - Conflict resolution and problem-solving is keySummaryIf this sounds like you, or someone you know, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca mention "Inbound Call Centre Mississauga"Looking forward to hearing from you,
        • Montreal, Québec
        • Permanent
        • $43,000 - $44,000 per year
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal (or Laval) -Work from home in times of pandemic (working at the Laval branch afterward or Metro Cremazie) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station or Laval). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        • LaSalle, Québec
        • Permanent
        • $35,000 - $37,000 per year
        Are you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $35 000- $37, 000 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)SummaryAre you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $$35 00- $37, 00 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)Are you looking for a Customer Service position?Are you looking to work in Lasalle ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.ca
        Are you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $35 000- $37, 000 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)SummaryAre you bilingual ?Are you looking for working Lasalle?Keep reading!A rental and servicing company specializing in linens and uniforms is looking for a Customer Service Representative to join their team in Lasalle. The proposed salary is between $$35 00- $37, 00 a year, Monday through Friday 7:30 am to 4:00 pm. 2 weeks vacation, benefits after 3 months., and parking available.Advantages- Lasalle- Benefits after 3 months - 2 weeks vacation- Parking on site- Well known, established company Responsibilities- Respond to customer requests by phone and / or email- Coordinate with different internal departments to resolve issues problematic- Clerical and administrative tasksQualifications- Bilingualism (French & English)- 1 - 2 years of experience in a similar position- Customer Service oriented, great people skills- Team player, multitasking, adept at solving problems- Strong MS Office knowledge (Excel, word, etc)Are you looking for a Customer Service position?Are you looking to work in Lasalle ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.ca
        • Laval, Québec
        • Permanent
        • $45,000 - $48,000 per year
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $45,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        Are you looking for a job prioritizing stability within a company that will allow you to grow and evolve? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $45,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.
        • LaSalle, Québec
        • Permanent
        • $45,000 - $46,000 per year
        A company in the oil business, and they are looking for a customer service representative for their LaSalle office to join their dynamic team.Customer service representatives play a key role in our sales and customer relations teams. The ideal candidate for the position must have initiative, be organized, bilingual, dynamic and effective under pressure.The proposed salary is between $44,000 and $48,000 per year, Monday to Friday from 8:30 am to 5 pm, on-site parking, accessible by public transit. The company offers 3 weeks of vacation to start, 100% dental and medical insurance 80%, benefits after 3 months, RRSP program, beautiful working atmosphere.Advantages- Benefits after 3 months- 3 weeks vacation + 1 week at Christmas- 5 personal days- Lasalle-RRSP- Parking available- Currently a remote role, in the future will become a 50% remote role and 50% in person roleResponsibilitiesMore precisely, here are the responsibilities that will be entrusted to you:1. Receive and complete orders received by different channels, track and process them.2. Answer customers' questions and inform them about the characteristics and status of their order.3. Prepare price quotes to respond to external and internal requests.4. Prepare product return requests, and handle customer complaints through rigorous follow-up.5. Perform all tasks related to managing price and product lists.6. Other related administrative tasks.Qualifications- Excellent customer service;- Bilingualism (French-English)- Knowledge of the program SAP- Able to work in a team in a fast work environment- Good knowledge of the Office suite (Word and Excel)- Analytical good sense, dynamism, enthusiasmSummaryLooking for a customer service representative position?Looking to work in Lasalle?Take the time and send over your resume at jessica.macchiagodena@randstad.ca
        A company in the oil business, and they are looking for a customer service representative for their LaSalle office to join their dynamic team.Customer service representatives play a key role in our sales and customer relations teams. The ideal candidate for the position must have initiative, be organized, bilingual, dynamic and effective under pressure.The proposed salary is between $44,000 and $48,000 per year, Monday to Friday from 8:30 am to 5 pm, on-site parking, accessible by public transit. The company offers 3 weeks of vacation to start, 100% dental and medical insurance 80%, benefits after 3 months, RRSP program, beautiful working atmosphere.Advantages- Benefits after 3 months- 3 weeks vacation + 1 week at Christmas- 5 personal days- Lasalle-RRSP- Parking available- Currently a remote role, in the future will become a 50% remote role and 50% in person roleResponsibilitiesMore precisely, here are the responsibilities that will be entrusted to you:1. Receive and complete orders received by different channels, track and process them.2. Answer customers' questions and inform them about the characteristics and status of their order.3. Prepare price quotes to respond to external and internal requests.4. Prepare product return requests, and handle customer complaints through rigorous follow-up.5. Perform all tasks related to managing price and product lists.6. Other related administrative tasks.Qualifications- Excellent customer service;- Bilingualism (French-English)- Knowledge of the program SAP- Able to work in a team in a fast work environment- Good knowledge of the Office suite (Word and Excel)- Analytical good sense, dynamism, enthusiasmSummaryLooking for a customer service representative position?Looking to work in Lasalle?Take the time and send over your resume at jessica.macchiagodena@randstad.ca
        • Montréal, Québec
        • Contract
        Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.ca
        • Burlington, Ontario
        • Permanent
        Customer Service Representative in the Chemical Distribution Industry. Are you an experienced Customer Service Representative that is looking to make your next career move? Do you want to work for a fun, energetic, and flexible environment? Then we have the role for you! Our Client, a family owned company who is distributor in the chemical field in both personal care and Industrial fields is looking for a Customer Service Representative to join their team. The ideal candidate will have 5+ years of experience in Customer Service and order management. This is a small office environment that supplies to the North American market. Please apply online at randstad.ca if you would like to be considered for the position. Advantages- Permanent Customer Service position - Great Burlington Location- Family owned company- Flexible work environment - 3 weeks vacation - $ 45,000- $ 50,000+ annually- Benefits provided - Company laptop and cell phone provided- Monday- Friday hoursResponsibilities- Accepting, entering, scheduling and processing orders in using Chempax - Communicating with clients and suppliers on availability, timelines, prices and quotations - Following up with suppliers in regards to availability, COA, and weight tickets- Coordinate with truckers for transportation - Monitor inventory in multiple warehouses - Prepare paperwork for the transportation of hazardous goods (eg. Bill of lading, customs invoice) - Expedite ‘hot’ or special orders in an effective and timely manner - Other duties as neededQualifications- 5 + years of customer service and/or order management- Ability to work from home when needed for rush orders- Excellent communication and attention to detail- Experience with Chempax is an assetSummaryHow to Apply?Please apply online at randstad.ca if you would like to be considered for the position. Heather and Chanel
        Customer Service Representative in the Chemical Distribution Industry. Are you an experienced Customer Service Representative that is looking to make your next career move? Do you want to work for a fun, energetic, and flexible environment? Then we have the role for you! Our Client, a family owned company who is distributor in the chemical field in both personal care and Industrial fields is looking for a Customer Service Representative to join their team. The ideal candidate will have 5+ years of experience in Customer Service and order management. This is a small office environment that supplies to the North American market. Please apply online at randstad.ca if you would like to be considered for the position. Advantages- Permanent Customer Service position - Great Burlington Location- Family owned company- Flexible work environment - 3 weeks vacation - $ 45,000- $ 50,000+ annually- Benefits provided - Company laptop and cell phone provided- Monday- Friday hoursResponsibilities- Accepting, entering, scheduling and processing orders in using Chempax - Communicating with clients and suppliers on availability, timelines, prices and quotations - Following up with suppliers in regards to availability, COA, and weight tickets- Coordinate with truckers for transportation - Monitor inventory in multiple warehouses - Prepare paperwork for the transportation of hazardous goods (eg. Bill of lading, customs invoice) - Expedite ‘hot’ or special orders in an effective and timely manner - Other duties as neededQualifications- 5 + years of customer service and/or order management- Ability to work from home when needed for rush orders- Excellent communication and attention to detail- Experience with Chempax is an assetSummaryHow to Apply?Please apply online at randstad.ca if you would like to be considered for the position. Heather and Chanel
        • Saint-Laurent, Québec
        • Permanent
        • $40,000 - $45,000 per year
        A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.ca
        A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.ca
        • Concord, Ontario
        • Permanent
        • $40,000 - $45,000 per year
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within. Advantagesvacation, steady hours, competitive pay, benefits after 3 months, ability to work in a team environment Responsibilitiesbilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 3 years related experience, familiarity with the functional business environmentPost-secondary education an assetCash handling and/or customer service experience requiredExperience within a busy order desk environment preferredProven track record in providing effective and high quality customer serviceAccepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersWorking knowledge of computer programs, database, Microsoft software (e.g. Outlook, Word, Excel,Bilingual - English and French verbal and written skillsSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a BILINGUAL CUSTOMER SERVICE representative to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Bilingual Customer ServicePAY: $40,000 - $45,000Start date: April 26thBenefits: Benefits after 3 months Vacation: 2 weeksExperience: Candidates 2+ years of experience (Oracle experience is a huge asset)Candidate / Duties: Bilingual Customer ServiceCandidate will be responsible for being the face of the company for customers and clients. Most of the customer base is returning buyers. They will receive mainly emails inquiring about order products or stock (some phone calls). 80% of the day will be in ERP searching for available products - Once the product is found and confirmed, will need to create a pack slip and bring it to the warehouse, the candidate will be responsible for communicating with the customer should there be any delays with delivery or any other issues. Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredSkills for day 1: Communication Attention to detailBilingualDisciplinedOrganizedMulti-Task & Prioritize Oracle (asset)If this sounds like you or someone you know please apply within.
        • Oakville, Ontario
        • Permanent
        • $40,000 - $43,000 per year
        Customer Service Representative- Manufacturing FieldDo you come from experience in a Manufacturing Environment and want to pursue a career in Customer Service? Are you currently seeking a permanent opportunity in the Oakville area? Then we would love to discuss an opportunity with you! We are currently seeking a customer service representative who comes from a minimum of 3 years in “cradle to grave” customer service.The successful candidate will have the ability to multitask and work well with a team! In this role you will be handling the process of customer service from beginning to end and provide exceptional service!Advantages- Excellent location in Oakville with easy access to the highway and great places to eat close by!- Work in a dynamic team environment!- Great work hours! Monday to Friday 9am to 5pm- Benefits provided by the organization- Medical, dental and Vision!- Annual salary of $40,000-$45,000! This will be a work from in office opportunity with COVID precautions in place.Responsibilities- Receive calls and emails from customers regarding product orders.- Handle all questions/customer calls on the spot and provide follow-up where needed- Enter information into the system to ensure that files are well documented- Create invoices for customers as well as update them on shipping dates as required- Help the team with order fulfillment when required- Run reports on current products to ensure that there are suppliesQualifications- Experience in a Manufacturing industry as a Customer Service Representative is required in this role!- Ability to provide strong follow-up on customer requests.- Ability to work well with others and communicate well with departments- Strong multitasking ability as you will switch from taking calls to order fulfillment as required.- Customer service focus and the ability to adapt to what is neededSummaryIf you come from the experience required and are looking for an opportunity in Customer Service then we would love to hear from you! The best way to apply for this position is to send your resume directly to aliyah.sykes@randstad.ca or apply online directly on Randstad.ca.We look forward to hearing from you!Charl,AliyahPhone Number:905.637.5366Fax Number:905.849.0585
        Customer Service Representative- Manufacturing FieldDo you come from experience in a Manufacturing Environment and want to pursue a career in Customer Service? Are you currently seeking a permanent opportunity in the Oakville area? Then we would love to discuss an opportunity with you! We are currently seeking a customer service representative who comes from a minimum of 3 years in “cradle to grave” customer service.The successful candidate will have the ability to multitask and work well with a team! In this role you will be handling the process of customer service from beginning to end and provide exceptional service!Advantages- Excellent location in Oakville with easy access to the highway and great places to eat close by!- Work in a dynamic team environment!- Great work hours! Monday to Friday 9am to 5pm- Benefits provided by the organization- Medical, dental and Vision!- Annual salary of $40,000-$45,000! This will be a work from in office opportunity with COVID precautions in place.Responsibilities- Receive calls and emails from customers regarding product orders.- Handle all questions/customer calls on the spot and provide follow-up where needed- Enter information into the system to ensure that files are well documented- Create invoices for customers as well as update them on shipping dates as required- Help the team with order fulfillment when required- Run reports on current products to ensure that there are suppliesQualifications- Experience in a Manufacturing industry as a Customer Service Representative is required in this role!- Ability to provide strong follow-up on customer requests.- Ability to work well with others and communicate well with departments- Strong multitasking ability as you will switch from taking calls to order fulfillment as required.- Customer service focus and the ability to adapt to what is neededSummaryIf you come from the experience required and are looking for an opportunity in Customer Service then we would love to hear from you! The best way to apply for this position is to send your resume directly to aliyah.sykes@randstad.ca or apply online directly on Randstad.ca.We look forward to hearing from you!Charl,AliyahPhone Number:905.637.5366Fax Number:905.849.0585
        • Montréal, Québec
        • Permanent
        • $42,000 per year
        The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca
        The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca
        • Burlington, Ontario
        • Permanent
        Customer Service Representative in Burlington Do you enjoy interacting with clients daily and supporting them to provide an excellent customer service experience? Would you like to work for an growing company that provides opportunity for advancement? Then this position may be an excellent fit for you!We are currently recruiting for a Customer Service Representative position for one of our clients within the Burlington area. This position will be working in the new Burlington location in a newly created Customer Service position. This role will involve providing customer service to clients over the phone and through email, but also interacting with clients in person in their showroom. A normal day will include answering inquires, checking if products and inventory is available, placing orders, providing quotations, and tracking orders with their CRM (Salesforce). The ideal candidate will have previous experience working within a Customer Service position, knowledge or past experience with a CRM, and also be motivated to provide excellent client service. The successful candidate will not only be interacting general public, contractors, designers, and architectural firms, but also be responsible for completing invoicing, accounts payable and accounts receivable. This is an excellent opportunity for individuals who enjoy client interaction but also enjoy administrative job duties that require organization and attention to detail. If you are interested in applying for this position please apply online at Randstad.ca or send your resume and summary of your skills to heather.dumitru@randstad.ca today! Advantages- Permanent, full-time position in Burlington - Monday- Friday, day time- $19-$21 an hour - Family run company that has locations internationally - Growing team, room for advancement - Benefits provided- Paid Vacation Responsibilities- Provide timely and friendly customer service to client in person, over email, and phone- Generate and provide quotes and prices for clients including general public, contractors, designers, etc. - Utilize CRM – Salesforce to track client interactions, update contact information, and - Maintain inventory levels and order inventory for products when needed - Complete administrative duties such as invoicing, applying credits, accounts payable, and following up on outstanding payments with clients- Provide support to outside sales team by shipping sample products, checking inventory, and communicating any necessary information to sales team. - Manage and maintain the showroom, schedule visits with clients, and process orders from start to finish. Qualifications- 3+ years of experience within Customer Service position - Experience using a CRM is a nice to have ex. Salesforce- Ability to work within a fast paced environment - Must be organized, reliable, and - Excellent communication and interpersonal skills SummaryHow to Apply?1) Email your resume to heather.dumitru@randstad.ca 2) Apply online at Randstad.ca today!
        Customer Service Representative in Burlington Do you enjoy interacting with clients daily and supporting them to provide an excellent customer service experience? Would you like to work for an growing company that provides opportunity for advancement? Then this position may be an excellent fit for you!We are currently recruiting for a Customer Service Representative position for one of our clients within the Burlington area. This position will be working in the new Burlington location in a newly created Customer Service position. This role will involve providing customer service to clients over the phone and through email, but also interacting with clients in person in their showroom. A normal day will include answering inquires, checking if products and inventory is available, placing orders, providing quotations, and tracking orders with their CRM (Salesforce). The ideal candidate will have previous experience working within a Customer Service position, knowledge or past experience with a CRM, and also be motivated to provide excellent client service. The successful candidate will not only be interacting general public, contractors, designers, and architectural firms, but also be responsible for completing invoicing, accounts payable and accounts receivable. This is an excellent opportunity for individuals who enjoy client interaction but also enjoy administrative job duties that require organization and attention to detail. If you are interested in applying for this position please apply online at Randstad.ca or send your resume and summary of your skills to heather.dumitru@randstad.ca today! Advantages- Permanent, full-time position in Burlington - Monday- Friday, day time- $19-$21 an hour - Family run company that has locations internationally - Growing team, room for advancement - Benefits provided- Paid Vacation Responsibilities- Provide timely and friendly customer service to client in person, over email, and phone- Generate and provide quotes and prices for clients including general public, contractors, designers, etc. - Utilize CRM – Salesforce to track client interactions, update contact information, and - Maintain inventory levels and order inventory for products when needed - Complete administrative duties such as invoicing, applying credits, accounts payable, and following up on outstanding payments with clients- Provide support to outside sales team by shipping sample products, checking inventory, and communicating any necessary information to sales team. - Manage and maintain the showroom, schedule visits with clients, and process orders from start to finish. Qualifications- 3+ years of experience within Customer Service position - Experience using a CRM is a nice to have ex. Salesforce- Ability to work within a fast paced environment - Must be organized, reliable, and - Excellent communication and interpersonal skills SummaryHow to Apply?1) Email your resume to heather.dumitru@randstad.ca 2) Apply online at Randstad.ca today!
        • Niagara on the Lake, Ontario
        • Permanent
        Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.
        Customer Service ExpertDo you enjoy providing exceptional customer service? Our growing e-commerce client is seeking a Customer Service Expert for their brand new office in the St Catharine’s area. This is a fantastic opportunity to be a part of a great team with a forwarding vision.We are looking for tech-savvy, passionate, empathetic and dependable Customer Service Expert to help our client exceed theircustomer’s expectations.AdvantagesAdvantages of the Customer Service Expert:- Competitive Salary & Bonus structure starting - Paid Vacation: 3 weeks at 2 years and 4 weeks at 3 years (regular full-time team members)- Career growth - Fantastic culture- Located in Niagara-on-the-Lake- Parking includedResponsibilitiesResponsibilities of the Customer Service Expert: - Customer Inquiries: Respond to incoming customer inquiries related to product technical, sales and return inquiries- Exceptional Service: Provide exceptional highly empathetic and sympathetic customer service via phone, email and live chat- Technical Support: Performing troubleshooting procedures and solving technical problems on consumer electronic devices (such as DIY video surveillance products and baby monitors), phone applications, software, components and network connectivityQualificationsQualifications of the Customer Service Expert:- 1-5 years of experience in a fast-paced call centre setting providing high-quality technical support- Ability to effectively communicate with all levels of technology users- Strong attention to detail and ability to multitask- Excellent organizational, time management and communication skillsSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca today!Qualified candidates will be contacted.
        • Saint-Laurent, Québec
        • Contract
        Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client in Montreal.Great opportunity for those looking to do a variety of tasks in customer service, technical support, and sales supportAdvantages- Work for one a leading health technology solutions company- 3 -month contract- Potential for extension- Work from home to start- Monday to Friday- 8am to 8pm- $22/hour- Start date: May 24th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Contacting customers and troubleshooting equipment issues and/or offering replacement* Interacting with customers and sales/service representative to support pre-sales and post-sales activitiesQualifications• Bilingual in French and English• Minimum 2 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client in Montreal.Great opportunity for those looking to do a variety of tasks in customer service, technical support, and sales supportAdvantages- Work for one a leading health technology solutions company- 3 -month contract- Potential for extension- Work from home to start- Monday to Friday- 8am to 8pm- $22/hour- Start date: May 24th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Contacting customers and troubleshooting equipment issues and/or offering replacement* Interacting with customers and sales/service representative to support pre-sales and post-sales activitiesQualifications• Bilingual in French and English• Minimum 2 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        • Saint-Laurent, Québec
        • Contract
        Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.ca
        Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.ca
        • Brampton, Ontario
        • Contract
        A global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract! Why you want the job:- Gain experience supporting a great team - Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton - $49,000 competitive salary -6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset - Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediately What you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer -Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity. AdvantagesWhy you want the job:- Gain experience supporting a great team - Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer -Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset - Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediately SummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!
        A global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract! Why you want the job:- Gain experience supporting a great team - Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton - $49,000 competitive salary -6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset - Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediately What you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer -Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity. AdvantagesWhy you want the job:- Gain experience supporting a great team - Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer -Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset - Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediately SummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!
        • Mississauga, Ontario
        • Permanent
        Our Mississauga team is growing and we’re searching for a tenacious Account Manager who’s ready to tackle an exciting new chapter in their career!Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team? Does a combination of sales and recruitment sound exciting for the next chapter in your career? Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go?If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad!As a Staffing Consultant - Account Manager, you’ll interact with both prospects/clients and candidates as you strive to connect top talent with top employers in the Mississauga and Brampton Area. Your focus will mainly be to work with clients in the Manufacturing and Logistics industries.This is a sales role that involves new business development and account management. To be successful, you’ll need to be results-driven and able to deftly balance competing demands.AdvantagesWhat's In It For You• Join our mission to help shape the world of work, one human-forward conversation at a time, enabled by the resources of the largest HR Solutions/Recruitment company in the world• Industry-leading compensation package, including a competitive salary, and bonus structure• Work from home to start, with a hybrid plan in the future, built on a foundation of autonomy, trust, and flexibility.• Tremendous growth opportunities into Senior Sales, Management or Operations roles in the future• Opportunity to work in a flagship branch within the Ontario market• Work with a collaborative and driven team, who are focused on changing lives, winning, and having a great time while doing so!ResponsibilitiesResponsibilities• Manage market/industry mapping for your assigned Prospect portfolio within Mississauga/Brampton• Grow and develop a client database through building client relationships, cold calling and client/prospect visits in a specific local territory• Follow-up with clients & prospects to confirm that staffing plans and candidate needs are met• Strategize with future clients, in order to develop their recruitment plans and expanding your reach within their organizations• Help companies and candidates by matching the right people with the right jobsQualificationsSkills And Experience Required• 2+ years of experience in a combination of sales, business development and relationship management• Track record of consistently superseding sales and business growth targets• Passion for supporting people, and working in the human capital/recruitment space• Ability to build long-term and trusted business relationships• Excellent communication, problem-solving skills and team orientation• Computer and digital communication knowledge• Must possess a vehicle (for when we return to the office in the future)• High-level aptitude and willingness for continuous learning• Must have the discipline, habits, and dedicated space to work from home successfullySummaryRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
        Our Mississauga team is growing and we’re searching for a tenacious Account Manager who’s ready to tackle an exciting new chapter in their career!Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team? Does a combination of sales and recruitment sound exciting for the next chapter in your career? Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go?If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad!As a Staffing Consultant - Account Manager, you’ll interact with both prospects/clients and candidates as you strive to connect top talent with top employers in the Mississauga and Brampton Area. Your focus will mainly be to work with clients in the Manufacturing and Logistics industries.This is a sales role that involves new business development and account management. To be successful, you’ll need to be results-driven and able to deftly balance competing demands.AdvantagesWhat's In It For You• Join our mission to help shape the world of work, one human-forward conversation at a time, enabled by the resources of the largest HR Solutions/Recruitment company in the world• Industry-leading compensation package, including a competitive salary, and bonus structure• Work from home to start, with a hybrid plan in the future, built on a foundation of autonomy, trust, and flexibility.• Tremendous growth opportunities into Senior Sales, Management or Operations roles in the future• Opportunity to work in a flagship branch within the Ontario market• Work with a collaborative and driven team, who are focused on changing lives, winning, and having a great time while doing so!ResponsibilitiesResponsibilities• Manage market/industry mapping for your assigned Prospect portfolio within Mississauga/Brampton• Grow and develop a client database through building client relationships, cold calling and client/prospect visits in a specific local territory• Follow-up with clients & prospects to confirm that staffing plans and candidate needs are met• Strategize with future clients, in order to develop their recruitment plans and expanding your reach within their organizations• Help companies and candidates by matching the right people with the right jobsQualificationsSkills And Experience Required• 2+ years of experience in a combination of sales, business development and relationship management• Track record of consistently superseding sales and business growth targets• Passion for supporting people, and working in the human capital/recruitment space• Ability to build long-term and trusted business relationships• Excellent communication, problem-solving skills and team orientation• Computer and digital communication knowledge• Must possess a vehicle (for when we return to the office in the future)• High-level aptitude and willingness for continuous learning• Must have the discipline, habits, and dedicated space to work from home successfullySummaryRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
        • Vancouver, British Columbia
        • Permanent
        • $38,000 - $40,000 per year
        Are you looking to take the next step in your retail career? Are you a motivated retail professional with a background in leading a team in a faced paced retail setting? We are currently looking for an Assistant Store Manager to work out of our Delta Store. We offer a comprehensive paid 8-10 weeks training program. This role has an immediate start date and we are interview now!The main duty for this role is to assist the Store Manager in the day to day running of the store.Other duties include but are not limited to:-- Provide excellent customer service- When Store Manager is absent ensure the store opening/closing and asset management procedures are followed- Make sure the company rules & regulations are followed- Inventory control- Restocking- Merchandising - Cashier duties- Some physical duties such as breaking down pallets etc- Assist with recruitment and training of new employees- Cash handling- Other duties as assignedIf this sounds like the perfect role for you please reply to this add directly and we will be more than happy to review your resume or email sophie.hickles@randstad.ca. Please note that only shortlisted candidates will be contacted.Thank youSophie,Advantages- 8 - 10 week's training- $19.00 hourly plus bonus (equating to $40,000+)- Work with a nationwide industry leader- Lots of room for growth- ASAP start date- Comprehensive training program- Benefits package included - Guaranteed full time hours- Progress your leadership skills- Diverse and friendly team Responsibilities- Provide excellent customer service- When Store Manager is absent ensure the store opening/closing and asset management procedures are followed- Make sure the company rules & regulations are followed- Inventory control- Restocking- Merchandising - Cashier duties- Some physical duties such as breaking down pallets etc- Assist with recruitment and training of new employees- Cash handling- Other duties as assignedQualifications- Must have experience as a retail supervisor/ manager (1 year minimum)- Must be able to work in Delta, British Columbia- Previous experience working in a fast paced retail environment whilst leading a team is a must- Flexible schedule as weekends will also be required- Passionate and motivated team player- Excellent communication skills- Takes initiative - Looking to grow with an established Canadian company- Physically demanding as role requires lifting boxes up to 40lbs- Available immediately If this sounds like the perfect role for you please reply to this add directly and we will be more than happy to review your resume or email sophie.hickles@randstad.ca. Please note that only shortlisted candidates will be contacted.Thank youSummaryAssistant Retail Store Manager, Permanent Role. Location is Delta so must be close to Delta.
        Are you looking to take the next step in your retail career? Are you a motivated retail professional with a background in leading a team in a faced paced retail setting? We are currently looking for an Assistant Store Manager to work out of our Delta Store. We offer a comprehensive paid 8-10 weeks training program. This role has an immediate start date and we are interview now!The main duty for this role is to assist the Store Manager in the day to day running of the store.Other duties include but are not limited to:-- Provide excellent customer service- When Store Manager is absent ensure the store opening/closing and asset management procedures are followed- Make sure the company rules & regulations are followed- Inventory control- Restocking- Merchandising - Cashier duties- Some physical duties such as breaking down pallets etc- Assist with recruitment and training of new employees- Cash handling- Other duties as assignedIf this sounds like the perfect role for you please reply to this add directly and we will be more than happy to review your resume or email sophie.hickles@randstad.ca. Please note that only shortlisted candidates will be contacted.Thank youSophie,Advantages- 8 - 10 week's training- $19.00 hourly plus bonus (equating to $40,000+)- Work with a nationwide industry leader- Lots of room for growth- ASAP start date- Comprehensive training program- Benefits package included - Guaranteed full time hours- Progress your leadership skills- Diverse and friendly team Responsibilities- Provide excellent customer service- When Store Manager is absent ensure the store opening/closing and asset management procedures are followed- Make sure the company rules & regulations are followed- Inventory control- Restocking- Merchandising - Cashier duties- Some physical duties such as breaking down pallets etc- Assist with recruitment and training of new employees- Cash handling- Other duties as assignedQualifications- Must have experience as a retail supervisor/ manager (1 year minimum)- Must be able to work in Delta, British Columbia- Previous experience working in a fast paced retail environment whilst leading a team is a must- Flexible schedule as weekends will also be required- Passionate and motivated team player- Excellent communication skills- Takes initiative - Looking to grow with an established Canadian company- Physically demanding as role requires lifting boxes up to 40lbs- Available immediately If this sounds like the perfect role for you please reply to this add directly and we will be more than happy to review your resume or email sophie.hickles@randstad.ca. Please note that only shortlisted candidates will be contacted.Thank youSummaryAssistant Retail Store Manager, Permanent Role. Location is Delta so must be close to Delta.
        • Halifax, Nova Scotia
        • Permanent
        • $48,750 per year
        Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full time.Location: Temporarily work from home due to Covid-19. Must be local to the Halifax, NS area.Start Date: May/June 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work week Advantages- Competitive compensation $48,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company - Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Halifax".
        Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full time.Location: Temporarily work from home due to Covid-19. Must be local to the Halifax, NS area.Start Date: May/June 2021Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work week Advantages- Competitive compensation $48,750- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company - Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day in both English and French language- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Insurance CSR - Halifax".
        • Anjou, Québec
        • Contract
        Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Account Services Specialists, to join our client, a well-known credit bureau, in Montreal. Advantages• Work for a well-known credit bureau• Professional environment• Start date: May 3rd, 2021• Duration: 12-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Account Services Specialist, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Handling the membership evaluation and pre-approval of prospective consumer customers• Credential new customers as per the established Boarding policies• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS Office• knowledge of CIS, FIN, CPS/CMS, AS400, DCAT, MAT a strong assetSummaryIf you are interested in the Account Services Specialist role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
        Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Account Services Specialists, to join our client, a well-known credit bureau, in Montreal. Advantages• Work for a well-known credit bureau• Professional environment• Start date: May 3rd, 2021• Duration: 12-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Account Services Specialist, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Handling the membership evaluation and pre-approval of prospective consumer customers• Credential new customers as per the established Boarding policies• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS Office• knowledge of CIS, FIN, CPS/CMS, AS400, DCAT, MAT a strong assetSummaryIf you are interested in the Account Services Specialist role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
        • Laval, Québec
        • Permanent
        Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU!We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada!Position: Insurance AdvisorSalary: Between 44k and 48k per year + annual bonusLocation: Telecommuting (work at the branch at the Crémazie station afterwards)Availability: 35h / week - Full timeAdvantagesInterested? Here are the benefits for this position:- Work from home in times of pandemic (work at the Crémazie Metro branch afterwards);- Equipment fully supplied by the company: computer, keyboard, mouse, headset;- Comprehensive benefits from day one;- Great possibility of advancement within the company;- Possibility of having a salary review every year;- Annual bonus;- Rotary schedule (allows you to know your schedule 2 to 3 weeks in advance);- Job security / stability (permanent job);- Fully paid training;- Licensing costs (AMF) paid by the employer after 5 weeks of training;Responsibilities- Respond to incoming calls from customers and deliver a remarkable customer experience;- Be able to advise clients on the various digital solutions offered by the company and inform them about the personal damage insurance component;- Focus on problem solving and find solutions for clients;- Be able to achieve the objectives that are set by offering services and acting as a brand ambassador;- Work closely with the customer service team;- All other related tasks with customer service;QualificationsStill interested? Here are the qualifications required for this position:- Be perfectly bilingual (French AND English);- Be able to work efficiently from home;- Have a good internet network + a landline phone or cell phone with a national package;- Be available to work in the office when the situation allows (Metro Crémazie or Laval);- Be available for a rotational schedule which can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotating schedule of 35 hours / week, which is known 2 to 3 weeks in advance) ;- Have a minimum of 3 years of relevant experience in customer service;- Have sales experience * an asset *;- Be comfortable with goals and not be afraid to cross-sell on inbound calls;- Hold a DEC or BAC;- Possess the AMF license * an asset *;-A criminal record AND credit check will be performed during the process;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: catherine.asselin@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)
        Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU!We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada!Position: Insurance AdvisorSalary: Between 44k and 48k per year + annual bonusLocation: Telecommuting (work at the branch at the Crémazie station afterwards)Availability: 35h / week - Full timeAdvantagesInterested? Here are the benefits for this position:- Work from home in times of pandemic (work at the Crémazie Metro branch afterwards);- Equipment fully supplied by the company: computer, keyboard, mouse, headset;- Comprehensive benefits from day one;- Great possibility of advancement within the company;- Possibility of having a salary review every year;- Annual bonus;- Rotary schedule (allows you to know your schedule 2 to 3 weeks in advance);- Job security / stability (permanent job);- Fully paid training;- Licensing costs (AMF) paid by the employer after 5 weeks of training;Responsibilities- Respond to incoming calls from customers and deliver a remarkable customer experience;- Be able to advise clients on the various digital solutions offered by the company and inform them about the personal damage insurance component;- Focus on problem solving and find solutions for clients;- Be able to achieve the objectives that are set by offering services and acting as a brand ambassador;- Work closely with the customer service team;- All other related tasks with customer service;QualificationsStill interested? Here are the qualifications required for this position:- Be perfectly bilingual (French AND English);- Be able to work efficiently from home;- Have a good internet network + a landline phone or cell phone with a national package;- Be available to work in the office when the situation allows (Metro Crémazie or Laval);- Be available for a rotational schedule which can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotating schedule of 35 hours / week, which is known 2 to 3 weeks in advance) ;- Have a minimum of 3 years of relevant experience in customer service;- Have sales experience * an asset *;- Be comfortable with goals and not be afraid to cross-sell on inbound calls;- Hold a DEC or BAC;- Possess the AMF license * an asset *;-A criminal record AND credit check will be performed during the process;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: catherine.asselin@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)
        • Vancouver, British Columbia
        • Permanent
        Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us May 25th at our Downtown Vancouver office. *please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- May 25th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":sophie.hickles@randstad.caadriana.ortega@randstad.ca Thank you!
        Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us May 25th at our Downtown Vancouver office. *please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- May 25th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":sophie.hickles@randstad.caadriana.ortega@randstad.ca Thank you!
        • Scarborough, Ontario
        • Contract
        Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: $21.00 hourlyThis is a TEMPORARY TO PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetAdvantagesWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)ResponsibilitiesWhat will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailQualificationsWho are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour SummaryAre you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center.
        Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: $21.00 hourlyThis is a TEMPORARY TO PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetAdvantagesWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)ResponsibilitiesWhat will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailQualificationsWho are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour SummaryAre you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center.
        • Saint-Laurent, Québec
        • Contract
        Do you have strong customer service skills? Do you have previous sales experience? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Sales Representative role with our client in Montreal.Great opportunity for those with sales experience in the medical/healthcare industry.Advantages- Work for one a leading health technology solutions company- 6-month contract- Potential for extension- Work from home to start- Monday to Friday- $21/hour- Commission available- able to earn up to $1400/month (paid out as bonuses)- Start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Sales Representative, you will be responsible for:* Gathering and analysing field sales data in order to determine needs of client* Finding solutions by using root cause analysis* Identifying problems in actual way of working, then formulating alternatives and recommendations* Initiating and running small field sales improvement projectsQualifications• Bilingual in French and English• Minimum 5 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
        Do you have strong customer service skills? Do you have previous sales experience? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Sales Representative role with our client in Montreal.Great opportunity for those with sales experience in the medical/healthcare industry.Advantages- Work for one a leading health technology solutions company- 6-month contract- Potential for extension- Work from home to start- Monday to Friday- $21/hour- Commission available- able to earn up to $1400/month (paid out as bonuses)- Start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Sales Representative, you will be responsible for:* Gathering and analysing field sales data in order to determine needs of client* Finding solutions by using root cause analysis* Identifying problems in actual way of working, then formulating alternatives and recommendations* Initiating and running small field sales improvement projectsQualifications• Bilingual in French and English• Minimum 5 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.
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