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      • Saint-Laurent, Québec
      • Contract
      Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Ali, Florencekaren.leiton@randstad.caali.abouzeid@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Ali, Florencekaren.leiton@randstad.caali.abouzeid@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Winnipeg, Manitoba
      • Permanent
      Are you passionate about food? Do you enjoy speaking to people? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Customer ServiceTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Winnipeg or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmStart this May/June 2021.Salary:$35,000 + performance bonusAdvantages- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individualsResponsibilities- Onboard and coach partners on the best use of the network’s tools and best practices - Give advice to support partners - Coordinate, schedule and manage training appointments with partners - Liaise with the different departments throughout the on-boarding process- Build rapport with partners- Probe to understand partners needs- Be able to handle objections and rejectionsQualifications- You are fluent bilingual English and French- You excel in building relationships and communicating with others- Previous customer service experience is required- Experience in the hospitality industry is an asset- Strong organizational and computer skillsSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Customer Service"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about food? Do you enjoy speaking to people? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Customer ServiceTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Winnipeg or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmStart this May/June 2021.Salary:$35,000 + performance bonusAdvantages- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individualsResponsibilities- Onboard and coach partners on the best use of the network’s tools and best practices - Give advice to support partners - Coordinate, schedule and manage training appointments with partners - Liaise with the different departments throughout the on-boarding process- Build rapport with partners- Probe to understand partners needs- Be able to handle objections and rejectionsQualifications- You are fluent bilingual English and French- You excel in building relationships and communicating with others- Previous customer service experience is required- Experience in the hospitality industry is an asset- Strong organizational and computer skillsSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Customer Service"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Contract
      Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location3-month contractMonday to Friday9am to 5pm$18.82/hourStart Date: June 21st, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails - answering inquiries in parts availability and pricing• Reviewing customer purchase orders• Initiating sales orders/ purchase orders to vendors according to customer requirements, logging and tracking their details• Being sensitive to urgent and rush requirements of customers• Processing and following up on overdue items• Assisting in providing outstanding customer support with resolution of disputes• Liaising between pricing team, product managers, customer, and external sales.Qualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyOakville location3-month contractMonday to Friday9am to 5pm$18.82/hourStart Date: June 21st, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails - answering inquiries in parts availability and pricing• Reviewing customer purchase orders• Initiating sales orders/ purchase orders to vendors according to customer requirements, logging and tracking their details• Being sensitive to urgent and rush requirements of customers• Processing and following up on overdue items• Assisting in providing outstanding customer support with resolution of disputes• Liaising between pricing team, product managers, customer, and external sales.Qualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Permanent
      • $18.00 - $20.00 per hour
      Are you a customer service representative looking for a new opportunity within the automobile/ vehicle space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our client's team in Vancouver / Olympic Village. This role is a permanent position starting as soon as possible. *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*The main responsibilities of this role are to respond to all customer and client inquiries via inbound phone and inbound email.Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredPlease note this is a full-time position, Mon-Fri with office hours (9-5)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Permanent opportunity with benefits after 6 months- Work from home to begin with- Laptop and headset provided for working- Transit accessible in Vancouver (Olympic Village station) - Great office hours 9-5- Full time role 37.5 hours weekly- ASAP start date- Working as part of a super friendly and cohesive team- $18.00 - 20.00 hourly depending on experience*Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role in an office setting- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*SummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service representative looking for a new opportunity within the automobile/ vehicle space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our client's team in Vancouver / Olympic Village. This role is a permanent position starting as soon as possible. *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*The main responsibilities of this role are to respond to all customer and client inquiries via inbound phone and inbound email.Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredPlease note this is a full-time position, Mon-Fri with office hours (9-5)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Permanent opportunity with benefits after 6 months- Work from home to begin with- Laptop and headset provided for working- Transit accessible in Vancouver (Olympic Village station) - Great office hours 9-5- Full time role 37.5 hours weekly- ASAP start date- Working as part of a super friendly and cohesive team- $18.00 - 20.00 hourly depending on experience*Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role in an office setting- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- *Whilst Covid restrictions apply, this role is remote/ working from home until it is deemed safe to return to the office. You must be able to work from home to begin with and then able to work from the office when it is deemed safe to do so.*SummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Repentigny, Québec
      • Permanent
      • $22.00 - $26.00 per hour
      Here is a great opportunity for a position in a manufacturing field in Repentigny. A permanent position, on the day shift, with a competitive salary and good working conditions.This well established company is currently looking for someone to join the team on a permanent basis in their parts department.AdvantagesYou will see that by working for this team, several advantages will be offered to you:Competitive salary; up to $ 26 per hour, depending on experienceStable job from Monday to Friday 8:00 am to 5:00 pm | 37.5 hours / week OR, the possibility of working 30 hours / week, Monday offCompany located in RepentignyFree parkingResponsibilitiesHere are some of the tasks related to this Customer service representative position in Repentigny : Develop and sustain good working relationship with all customersSupport both internal and external customers daily with parts pricing, availability and order entryContinually maintain and expedite customer orders and quotationsSupport all departments if need beProcess customer sales orders, expedite and follow upProvide customer quotes, pricing and lead times etc.Ability to act with a sense of urgency.Ability to track orders / shipments (mainly UPS)Release and ship orders as necessaryRead/interpret parts manuals and drawings (not necessary, but would be of help)Receive items in inventory / update item quantities in system if necessaryInvoicing, filingProcess customer credits as necessaryQualificationsTo apply, you must have the following qualifications: Be versatile, dynamic and have excellent time and stress managementDisplay a good professional attitudeAble to work independentlyExcellent verbal and electronic communication skills (Bilingual) english-only ok)2 years' experience minimumMicrosoft outlook a must (most inquiries come by email)Experience using ERP/accounting software (Client uses Microsoft Dynamics GP, but willing to train), however must be familiar with the following:Sales module for generating quotes, order confirmations/picking tickets, invoices/packing listsInventory module (checking/updating quantities, receiving goods)Inventory knowledge / inventory controlComfortable in shop/warehouse environmentSummaryIf this position of Customer Service Representative located in Repentigny interests you and you think you are the right person for us, send us your CV as soon as possible.Looking forward to chat with you !Stéphanie and Elyse.elyse.charlebois@randstad.caStephanie.croteau@randstad.caRandstad, the human being in mind!Why do business with us:- Access to employment opportunities that are not posted elsewhere on the web.- We are a strategic business partner in your job searches.- We negotiate your terms of employment for you.- We have been working in the North Shore territory for several years, we know the companies well and choose our customers well.- You have nothing to lose, our service is absolutely free!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Here is a great opportunity for a position in a manufacturing field in Repentigny. A permanent position, on the day shift, with a competitive salary and good working conditions.This well established company is currently looking for someone to join the team on a permanent basis in their parts department.AdvantagesYou will see that by working for this team, several advantages will be offered to you:Competitive salary; up to $ 26 per hour, depending on experienceStable job from Monday to Friday 8:00 am to 5:00 pm | 37.5 hours / week OR, the possibility of working 30 hours / week, Monday offCompany located in RepentignyFree parkingResponsibilitiesHere are some of the tasks related to this Customer service representative position in Repentigny : Develop and sustain good working relationship with all customersSupport both internal and external customers daily with parts pricing, availability and order entryContinually maintain and expedite customer orders and quotationsSupport all departments if need beProcess customer sales orders, expedite and follow upProvide customer quotes, pricing and lead times etc.Ability to act with a sense of urgency.Ability to track orders / shipments (mainly UPS)Release and ship orders as necessaryRead/interpret parts manuals and drawings (not necessary, but would be of help)Receive items in inventory / update item quantities in system if necessaryInvoicing, filingProcess customer credits as necessaryQualificationsTo apply, you must have the following qualifications: Be versatile, dynamic and have excellent time and stress managementDisplay a good professional attitudeAble to work independentlyExcellent verbal and electronic communication skills (Bilingual) english-only ok)2 years' experience minimumMicrosoft outlook a must (most inquiries come by email)Experience using ERP/accounting software (Client uses Microsoft Dynamics GP, but willing to train), however must be familiar with the following:Sales module for generating quotes, order confirmations/picking tickets, invoices/packing listsInventory module (checking/updating quantities, receiving goods)Inventory knowledge / inventory controlComfortable in shop/warehouse environmentSummaryIf this position of Customer Service Representative located in Repentigny interests you and you think you are the right person for us, send us your CV as soon as possible.Looking forward to chat with you !Stéphanie and Elyse.elyse.charlebois@randstad.caStephanie.croteau@randstad.caRandstad, the human being in mind!Why do business with us:- Access to employment opportunities that are not posted elsewhere on the web.- We are a strategic business partner in your job searches.- We negotiate your terms of employment for you.- We have been working in the North Shore territory for several years, we know the companies well and choose our customers well.- You have nothing to lose, our service is absolutely free!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Repentigny, Québec
      • Permanent
      • $22.00 - $26.00 per hour
      Here is a great opportunity for a position in a manufacturing field in Repentigny. A permanent position, on the day shift, with a competitive salary and good working conditions.This well established company is currently looking for someone to join the team on a permanent basis in their parts department.AdvantagesYou will see that by working for this team, several advantages will be offered to you:Competitive salary; up to $ 26 per hour, depending on experienceStable job from Monday to Friday 8:00 am to 5:00 pm | 37.5 hours / week OR, the possibility of working 30 hours / week, Monday offCompany located in RepentignyFree parkingResponsibilitiesHere are some of the tasks related to this Customer service representative position in Repentigny : Develop and sustain good working relationship with all customersSupport both internal and external customers daily with parts pricing, availability and order entryContinually maintain and expedite customer orders and quotationsSupport all departments if need beProcess customer sales orders, expedite and follow upProvide customer quotes, pricing and lead times etc.Ability to act with a sense of urgency.Ability to track orders / shipments (mainly UPS)Release and ship orders as necessaryRead/interpret parts manuals and drawings (not necessary, but would be of help)Receive items in inventory / update item quantities in system if necessaryInvoicing, filingProcess customer credits as necessaryQualificationsTo apply, you must have the following qualifications: Be versatile, dynamic and have excellent time and stress managementDisplay a good professional attitudeAble to work independentlyExcellent verbal and electronic communication skills (Bilingual) english-only ok)2 years' experience minimumMicrosoft outlook a must (most inquiries come by email)Experience using ERP/accounting software (Client uses Microsoft Dynamics GP, but willing to train), however must be familiar with the following:Sales module for generating quotes, order confirmations/picking tickets, invoices/packing listsInventory module (checking/updating quantities, receiving goods)Inventory knowledge / inventory controlComfortable in shop/warehouse environmentSummaryIf this position of Customer Service Representative located in Repentigny interests you and you think you are the right person for us, send us your CV as soon as possible.Looking forward to chat with you !Stéphanie and Elyse.elyse.charlebois@randstad.caStephanie.croteau@randstad.caRandstad, the human being in mind!Why do business with us:- Access to employment opportunities that are not posted elsewhere on the web.- We are a strategic business partner in your job searches.- We negotiate your terms of employment for you.- We have been working in the North Shore territory for several years, we know the companies well and choose our customers well.- You have nothing to lose, our service is absolutely free!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Here is a great opportunity for a position in a manufacturing field in Repentigny. A permanent position, on the day shift, with a competitive salary and good working conditions.This well established company is currently looking for someone to join the team on a permanent basis in their parts department.AdvantagesYou will see that by working for this team, several advantages will be offered to you:Competitive salary; up to $ 26 per hour, depending on experienceStable job from Monday to Friday 8:00 am to 5:00 pm | 37.5 hours / week OR, the possibility of working 30 hours / week, Monday offCompany located in RepentignyFree parkingResponsibilitiesHere are some of the tasks related to this Customer service representative position in Repentigny : Develop and sustain good working relationship with all customersSupport both internal and external customers daily with parts pricing, availability and order entryContinually maintain and expedite customer orders and quotationsSupport all departments if need beProcess customer sales orders, expedite and follow upProvide customer quotes, pricing and lead times etc.Ability to act with a sense of urgency.Ability to track orders / shipments (mainly UPS)Release and ship orders as necessaryRead/interpret parts manuals and drawings (not necessary, but would be of help)Receive items in inventory / update item quantities in system if necessaryInvoicing, filingProcess customer credits as necessaryQualificationsTo apply, you must have the following qualifications: Be versatile, dynamic and have excellent time and stress managementDisplay a good professional attitudeAble to work independentlyExcellent verbal and electronic communication skills (Bilingual) english-only ok)2 years' experience minimumMicrosoft outlook a must (most inquiries come by email)Experience using ERP/accounting software (Client uses Microsoft Dynamics GP, but willing to train), however must be familiar with the following:Sales module for generating quotes, order confirmations/picking tickets, invoices/packing listsInventory module (checking/updating quantities, receiving goods)Inventory knowledge / inventory controlComfortable in shop/warehouse environmentSummaryIf this position of Customer Service Representative located in Repentigny interests you and you think you are the right person for us, send us your CV as soon as possible.Looking forward to chat with you !Stéphanie and Elyse.elyse.charlebois@randstad.caStephanie.croteau@randstad.caRandstad, the human being in mind!Why do business with us:- Access to employment opportunities that are not posted elsewhere on the web.- We are a strategic business partner in your job searches.- We negotiate your terms of employment for you.- We have been working in the North Shore territory for several years, we know the companies well and choose our customers well.- You have nothing to lose, our service is absolutely free!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Nepean Ottawa)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$17.5 per hour June 28th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Nepean Ottawa)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$17.5 per hour June 28th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $17.18 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Reps to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Reps to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $4,000 - $45,000 per year
      A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Stittsville, Ontario
      • Permanent
      • $42,000 - $48,000 per year
      Have you been looking for your next career move, and have an interest in helping customers and clients get the information they need to make a purchase? Do you have a strong desire to provide top-notch customer service while also getting to learn and develop at the same time? Have you got a background in the mechanical or electrical industry or a keen interest in the same?If so, we'd love to hear from you!We are looking for a Customer Care Specialist to work for an industry leader located in the Stittsville area of Ottawa! In this role, you will be responsible for responding to customer inquiries, resolving complaints, and processing orders. You'll get to do all this while also learning about new products, helping the sales team streamline their processes, and generally providing excellent customer service.Advantages* Monday-Friday work week (some occasional evenings and weekends may be required)* Hours of work between 8am and 5:30pm (usually 9-5:30 to start)* Numerous employee incentive programs including discounts on products, a health & wellness incentive, and memberships to retail chains* Full Benefits (medical, dental)* 2 weeks vacation to start, and 5 personal days* Great team environment with lots of cool gadgets!Responsibilities* Work closely with clients to provide info on products and resolve issues * Support & partner with the sales team* Understand the products and solutions available and suggest to the client* Assist with creating processes and procedures* Work with other departments to ensure customer satisfactionQualifications* NEED to have good working knowledge of SAP* Expereince with salesforce would be strongly preferred* 3+ years of customer service or call centre expereince* Knowledge of A/V products/services would be required* Strong communication skills in English, French is an asset* Strong computer skillsSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "CSR - Ottawa" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you been looking for your next career move, and have an interest in helping customers and clients get the information they need to make a purchase? Do you have a strong desire to provide top-notch customer service while also getting to learn and develop at the same time? Have you got a background in the mechanical or electrical industry or a keen interest in the same?If so, we'd love to hear from you!We are looking for a Customer Care Specialist to work for an industry leader located in the Stittsville area of Ottawa! In this role, you will be responsible for responding to customer inquiries, resolving complaints, and processing orders. You'll get to do all this while also learning about new products, helping the sales team streamline their processes, and generally providing excellent customer service.Advantages* Monday-Friday work week (some occasional evenings and weekends may be required)* Hours of work between 8am and 5:30pm (usually 9-5:30 to start)* Numerous employee incentive programs including discounts on products, a health & wellness incentive, and memberships to retail chains* Full Benefits (medical, dental)* 2 weeks vacation to start, and 5 personal days* Great team environment with lots of cool gadgets!Responsibilities* Work closely with clients to provide info on products and resolve issues * Support & partner with the sales team* Understand the products and solutions available and suggest to the client* Assist with creating processes and procedures* Work with other departments to ensure customer satisfactionQualifications* NEED to have good working knowledge of SAP* Expereince with salesforce would be strongly preferred* 3+ years of customer service or call centre expereince* Knowledge of A/V products/services would be required* Strong communication skills in English, French is an asset* Strong computer skillsSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "CSR - Ottawa" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Do you have a passion for working with people and feel most satisfied when you’re helping others? Are you looking for a challenging but rewarding job that makes use of your ability to speak French and English fluently?We have a great customer service job for you!As a bilingual customer service representative for a leading provider in benefits administration and cloud-based HR & Financial solutions, you’ll be dealing with customer inquiries on a daily basis and putting your top-notch customer service skills to good use!AdvantagesThis bilingual customer service representative job is an excellent opportunity to get your foot in the door in a great customer service job with room to grow.• Work from home • 6-month contract starting July 12, 2021• Strong potential for extension or permanent hire• Competitive salary of $19/hour• Guaranteed Monday to Friday schedule, no weekends!• Shifts available between 8am to 7pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a bilingual customer service representative, you will be supporting customers with Benefits & HR Services. Some of your responsibilities as a bilingual customer service representative will include:• Handling high volume of inbound calls from clients' employees• Conducting outbound calls for follow up as required• Answering the concerns and questions of employees, educating them, and solving complexissues related to benefits, retirement plans, and other HR related services• Processing transactions• Accessing customer accounts and updating files in databaseQualificationsWould you be a good bilingual customer service representative? We’re looking for bilingual speakers who enjoy working with people, as customer interactions will be a huge part of your job. We’re looking for bilingual customer service representatives who:• Speak both French and English fluently• Have experience in a call centre or customer service job• Are computer and tech savvy• Pay close attention to detail• Work well on a team and with othersSummaryDo you think you have what it takes to be a great bilingual customer service representative? We want to hear from you! We look forward to reading your application.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for working with people and feel most satisfied when you’re helping others? Are you looking for a challenging but rewarding job that makes use of your ability to speak French and English fluently?We have a great customer service job for you!As a bilingual customer service representative for a leading provider in benefits administration and cloud-based HR & Financial solutions, you’ll be dealing with customer inquiries on a daily basis and putting your top-notch customer service skills to good use!AdvantagesThis bilingual customer service representative job is an excellent opportunity to get your foot in the door in a great customer service job with room to grow.• Work from home • 6-month contract starting July 12, 2021• Strong potential for extension or permanent hire• Competitive salary of $19/hour• Guaranteed Monday to Friday schedule, no weekends!• Shifts available between 8am to 7pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a bilingual customer service representative, you will be supporting customers with Benefits & HR Services. Some of your responsibilities as a bilingual customer service representative will include:• Handling high volume of inbound calls from clients' employees• Conducting outbound calls for follow up as required• Answering the concerns and questions of employees, educating them, and solving complexissues related to benefits, retirement plans, and other HR related services• Processing transactions• Accessing customer accounts and updating files in databaseQualificationsWould you be a good bilingual customer service representative? We’re looking for bilingual speakers who enjoy working with people, as customer interactions will be a huge part of your job. We’re looking for bilingual customer service representatives who:• Speak both French and English fluently• Have experience in a call centre or customer service job• Are computer and tech savvy• Pay close attention to detail• Work well on a team and with othersSummaryDo you think you have what it takes to be a great bilingual customer service representative? We want to hear from you! We look forward to reading your application.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nanaimo, British Columbia
      • Permanent
      Randstad Staffing, Canada’s leading employment firm is now actively recruiting results driven candidates to fill a permanent full-time Salesperson role with one of our clients in Nanaimo BC. Candidates will have the most success if they have experience with furniture and appliance sales. Opportunity: Full time, permanent positionLocation: Nanaimo, BCHours: Full time, 9.30AM - 4.30PM, varied days (must be available to work Saturdays). Salary: 36,000 or 6% commission on sales (whichever is higher)Start: As soon as possibleAdvantages- Permanent position- Day shift hours- start ASAP- 2 weeks vacation package- Benefits package available- On-site parking- work for a independantly owned / family operated company who care deeply for their staffResponsibilities• Building meaningful and long-term relationships with customers, using your in depth knowledge to guide purchases• Meet sales goals • Ensure high levels of customers satisfaction through excellent service• Maintain outstanding store condition and visual merchandising standards• Additional duties as neededQualifications• A minimum of two years sales experience • Furniture/ appliance sales an asset• A proven ability to exceed sales targets• A keen interest in interior design and the home furnishings industry• Strong adaptability and the ability to take initiative• Strong organizational and time management skills• Good communication and interpersonal skillsSummaryIf this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to misty.therrien@randstad.ca, or raj.sra@randstad.ca. All applications are welcome, but only those who meet the requirements will be contacted.Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help.We look forward to hearing from you!Misty,RajRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Staffing, Canada’s leading employment firm is now actively recruiting results driven candidates to fill a permanent full-time Salesperson role with one of our clients in Nanaimo BC. Candidates will have the most success if they have experience with furniture and appliance sales. Opportunity: Full time, permanent positionLocation: Nanaimo, BCHours: Full time, 9.30AM - 4.30PM, varied days (must be available to work Saturdays). Salary: 36,000 or 6% commission on sales (whichever is higher)Start: As soon as possibleAdvantages- Permanent position- Day shift hours- start ASAP- 2 weeks vacation package- Benefits package available- On-site parking- work for a independantly owned / family operated company who care deeply for their staffResponsibilities• Building meaningful and long-term relationships with customers, using your in depth knowledge to guide purchases• Meet sales goals • Ensure high levels of customers satisfaction through excellent service• Maintain outstanding store condition and visual merchandising standards• Additional duties as neededQualifications• A minimum of two years sales experience • Furniture/ appliance sales an asset• A proven ability to exceed sales targets• A keen interest in interior design and the home furnishings industry• Strong adaptability and the ability to take initiative• Strong organizational and time management skills• Good communication and interpersonal skillsSummaryIf this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to misty.therrien@randstad.ca, or raj.sra@randstad.ca. All applications are welcome, but only those who meet the requirements will be contacted.Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help.We look forward to hearing from you!Misty,RajRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to tahina.renord@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to tahina.renord@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Guelph, Ontario
      • Contract
      Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual French Customer Service Representative for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- This is a work-from-home position to start, but must be able to work onsite as well- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you bilingual French/English? Do you enjoy Customer Service and open to a contract-to-hire position in Guelph? If so, we have the perfect position for you! Call us today to learn more about this great opportunity!We are currently recruiting for a Bilingual French Customer Service Representative for a growing Top Employer in Guelph.AdvantagesWhat's in it for you?- Monday to Friday, core hours are 9am-5pm, working 7.25 hours/day- This is a work-from-home position to start, but must be able to work onsite as well- Excellent hourly wage depending on experience- Accessible Guelph location- Weekly Pay chequesResponsibilitiesIn the Bilingual French Customer Service Representative role, you would be the main point of contact for all customer inquiries. You will be handling all inbound customer service requests via phone, email, and mail, responding to program inquiries, updating detailed customer information into databases, as well as other administrative duties as required.Duties:- Provide front-line contact for customers by handling inbound and inbound customer inquiries via multiple communication channels- Respond to a wide variety of program queries by referring to specific criteria and details- Retrieve detailed information from customers and other sources and redirect customer queries to appropriate internal contacts- Provide data entry for specific customer program-related information, such as financial statements, tax documents and farm acreage and yield reports, in an accurate and timely manner- Perform general administrative tasks related to customer mailings, file management, faxing, scanning, etc. - Assist in reviewing and updating Customer Care standard operating procedures and workflow processes- Perform a product liaison role and communicate with other departments to address business needs, as required- Act as subject matter expert to participate on project teams and other work initiatives Qualifications- Post-secondary education in Business Administration and/or related experience- Minimum 2 years of experience in a customer service environment, financial services, insurance sector and agricultural industry- Data Entry experience and proficiency with computer-based applications- Strong Attention to detail- Excellent communication skills, both written and verbal- Knowledge of insurance programs, including insurance claims and underwriting, financial statements, tax filing, and accounts receivables is an asset- Must be bilingual French/EnglishSummaryIf you are interested in the Bilingual French Customer Service Representative, and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Respond directly to this job posting2) Apply at www.randstad.ca and follow up with a phone call an hour afterward to 519-772-0181 ext. #3 and ask for Lauren or Saudia.3) You can also email an MS Word resume: lauren.campana@randstad.ca AND saudia.yusuf@randstad.caOur services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Welland, Ontario
      • Permanent
      • $40,000 per year
      Do you have a passion for customer service? Do you enjoy working in sales? Are you good with problem-solving? Are you looking to build a career in insurance? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an insurance company in the Niagara region. This is a permanent, full-time position. To find out more, read below.Type: PermanentHours: Monday - Friday 8am - 8pm. Must be able to work 1 Saturday a month Salary: 40k + bonus Start Date: June 7thLocation: Welland, ON (Lincoln St & Crownland Ave)This is an in-office position3 weeks vacation + sick days Birthday's offBenefits Free parking Equipment provided Paying for RIBO licence Lots of room for career growth and development Advantages- Permanent opportunity - 40k + monthly bonus- Set schedule, always 2 days off a week- 8-week training program- RIBO licence paid for (upon passing)- Benefits (100% Employer Paid)- 3 weeks vacation- You get your birthday off- Room for career growth and development!- Welland locationResponsibilities- Taking inbound calls from customers - Assisting customers in regards to their services- Updating their files in the system- Selling new customers on services/ packages- Combining services for new and existing customers (Home/Auto for example)- Passing customers along to brokers - Providing top-notch customer service on every callQualifications- Customer service experience is a MUST- Sales experience is an asset- Strong communication - Must be driven and hardworking - Able to work in a fast-paced environment - Must pass your RIBO exam after the first 2 weeksSummaryIf this sounds like something that interests you, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Insurance Welland"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy working in sales? Are you good with problem-solving? Are you looking to build a career in insurance? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an insurance company in the Niagara region. This is a permanent, full-time position. To find out more, read below.Type: PermanentHours: Monday - Friday 8am - 8pm. Must be able to work 1 Saturday a month Salary: 40k + bonus Start Date: June 7thLocation: Welland, ON (Lincoln St & Crownland Ave)This is an in-office position3 weeks vacation + sick days Birthday's offBenefits Free parking Equipment provided Paying for RIBO licence Lots of room for career growth and development Advantages- Permanent opportunity - 40k + monthly bonus- Set schedule, always 2 days off a week- 8-week training program- RIBO licence paid for (upon passing)- Benefits (100% Employer Paid)- 3 weeks vacation- You get your birthday off- Room for career growth and development!- Welland locationResponsibilities- Taking inbound calls from customers - Assisting customers in regards to their services- Updating their files in the system- Selling new customers on services/ packages- Combining services for new and existing customers (Home/Auto for example)- Passing customers along to brokers - Providing top-notch customer service on every callQualifications- Customer service experience is a MUST- Sales experience is an asset- Strong communication - Must be driven and hardworking - Able to work in a fast-paced environment - Must pass your RIBO exam after the first 2 weeksSummaryIf this sounds like something that interests you, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Insurance Welland"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Drummondville, Québec
      • Contract
      We are currently hiring for a Production Support Technician for our client, a multinational technologies company, in their Drummondville, Quebec location.Are you looking for an opportunity that will use your strong organizational skills and attention to detail to contribute to the success of the team? If so, this role is waiting for you!Advantages- Work for a multinational technologies company- Drummondville, QC location- 6-month contract- Monday to Friday- 8am to 4:30pm- $21.50/hourStart Date: May 31st, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Production Support Technician, your responsibilities will include:• Interpreting and verifying production release requests• Ensuring the validity of the data• Communicating with Planning and other departments/stakeholders• Entering information into the database• Making order adjustments as needed and notifying affected parties• Ensuring efficient management of the information contained in the filesQualifications• 2+ years of administrative experience• Bilingual in French and English• Excellent communication skills - both orally and in writing• Analytical and detail orientated• Strong time management skills• Intermediate MS Office skills• Strong team player• Knowledge of SAPSummaryIf you're interested in the Production Support Technician role in Drummondville, QC, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently hiring for a Production Support Technician for our client, a multinational technologies company, in their Drummondville, Quebec location.Are you looking for an opportunity that will use your strong organizational skills and attention to detail to contribute to the success of the team? If so, this role is waiting for you!Advantages- Work for a multinational technologies company- Drummondville, QC location- 6-month contract- Monday to Friday- 8am to 4:30pm- $21.50/hourStart Date: May 31st, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Production Support Technician, your responsibilities will include:• Interpreting and verifying production release requests• Ensuring the validity of the data• Communicating with Planning and other departments/stakeholders• Entering information into the database• Making order adjustments as needed and notifying affected parties• Ensuring efficient management of the information contained in the filesQualifications• 2+ years of administrative experience• Bilingual in French and English• Excellent communication skills - both orally and in writing• Analytical and detail orientated• Strong time management skills• Intermediate MS Office skills• Strong team player• Knowledge of SAPSummaryIf you're interested in the Production Support Technician role in Drummondville, QC, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Hamilton, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA, or surrounding area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA, or surrounding area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Stittsville, Ontario
      • Permanent
      • $45,000 - $50,000 per year
      Are you passionate about customer service? Do you like getting to be involved in a full sales cycle? Have you been looking for a new challenge that will allow you to deal with great people and great products? If so, this might be just the opportunity for you!We are looking for a Inside Account Representative for an awesome company located in the west end of Ottawa! This role is kind of a hybrid between an Account Manager and a Customer Service Rep. Dealing with A/V products, you'll get to support key accounts throughout North America, and provide top notch customer support. This is a great team environment too! Yes, you'll start of remotely, but the team is just as close as ever, and you'll get to work with some great leaders and team members here!Interested? Read on to learn more!Advantages* Monday-Friday work week (some occasional evenings and weekends may be required)* Hours of work between 8am and 5:30pm (usually 9-5:30 to start)* Numerous employee incentive programs including discounts on products, a health & wellness incentive, and memberships to retail chains* Full Benefits (medical, dental)* 2 weeks vacation to start, and 5 personal days* Great team environment with lots of cool gadgets!Responsibilities* Work closely with clients to provide info on products and resolve issues * Support & partner with the sales team* Understand the products and solutions available and suggest to the client* Assist with creating processes and procedures* Work with other departments to ensure customer satisfactionQualifications* NEED to have good working knowledge of SAP* 1-2 years of account management or customer support experience* Knowledge of A/V products/services would be required* Strong communication skills in English, French is an asset* Strong computer skillsSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "IAR - Ottawa" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you like getting to be involved in a full sales cycle? Have you been looking for a new challenge that will allow you to deal with great people and great products? If so, this might be just the opportunity for you!We are looking for a Inside Account Representative for an awesome company located in the west end of Ottawa! This role is kind of a hybrid between an Account Manager and a Customer Service Rep. Dealing with A/V products, you'll get to support key accounts throughout North America, and provide top notch customer support. This is a great team environment too! Yes, you'll start of remotely, but the team is just as close as ever, and you'll get to work with some great leaders and team members here!Interested? Read on to learn more!Advantages* Monday-Friday work week (some occasional evenings and weekends may be required)* Hours of work between 8am and 5:30pm (usually 9-5:30 to start)* Numerous employee incentive programs including discounts on products, a health & wellness incentive, and memberships to retail chains* Full Benefits (medical, dental)* 2 weeks vacation to start, and 5 personal days* Great team environment with lots of cool gadgets!Responsibilities* Work closely with clients to provide info on products and resolve issues * Support & partner with the sales team* Understand the products and solutions available and suggest to the client* Assist with creating processes and procedures* Work with other departments to ensure customer satisfactionQualifications* NEED to have good working knowledge of SAP* 1-2 years of account management or customer support experience* Knowledge of A/V products/services would be required* Strong communication skills in English, French is an asset* Strong computer skillsSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "IAR - Ottawa" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Calgary, Alberta
      • Contract
      We are looking for a skilled administrator who can join our Randstad Calgary team to aid in recruitment and onboarding during our busy season! This is the perfect opportunity if you are a customer service-focused individual who is a self-motivated, quick learner.Reporting to the assistant branch manager, you will be responsible for the full recruitment lifecycle from sourcing, identifying talent, performing virtual interviews, and completing the onboarding process. In this position, you will play a pivotal role in the success of the unit sourcing talent for skilled trades and industrial management roles for Southern Alberta. Please note this is a temporary, contract position. Advantages- work from home- paid weekly- benefits available from day one- fast-paced and exciting environmentResponsibilities- full life cycle recruitment including sourcing, interviewing, onboarding, and reference checks- creating and maintaining spreadsheets- background checks- data entry and verification of data- meetings and team collaborationQualifications- previous experience working in a recruitment or administrative role- able to work at a fast pace and with minimal supervision - strong communication skills- technology savvy, and able to learn new programs/softwareSummaryIf this posting interests you, please do not hesitate with your application! You can send your resume directly to keisha.kelly@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.IND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a skilled administrator who can join our Randstad Calgary team to aid in recruitment and onboarding during our busy season! This is the perfect opportunity if you are a customer service-focused individual who is a self-motivated, quick learner.Reporting to the assistant branch manager, you will be responsible for the full recruitment lifecycle from sourcing, identifying talent, performing virtual interviews, and completing the onboarding process. In this position, you will play a pivotal role in the success of the unit sourcing talent for skilled trades and industrial management roles for Southern Alberta. Please note this is a temporary, contract position. Advantages- work from home- paid weekly- benefits available from day one- fast-paced and exciting environmentResponsibilities- full life cycle recruitment including sourcing, interviewing, onboarding, and reference checks- creating and maintaining spreadsheets- background checks- data entry and verification of data- meetings and team collaborationQualifications- previous experience working in a recruitment or administrative role- able to work at a fast pace and with minimal supervision - strong communication skills- technology savvy, and able to learn new programs/softwareSummaryIf this posting interests you, please do not hesitate with your application! You can send your resume directly to keisha.kelly@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.IND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brossard, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Quebec)Permanent and full time opportunity starting as of June 28th 2021Monday - Sunday8 AM - 11 PM (rotational shifts)$16/hourMedical and Dental benefits from day 1!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Quebec)Permanent and full time opportunity starting as of June 28th 2021Monday - Sunday8 AM - 11 PM (rotational shifts)$16/hourMedical and Dental benefits from day 1!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $17 per year
      Are you looking for a job that can start next Monday?Are you interested in the automotive industry and want to enter this industry in customer service?Do you perform in a work environment where the pace is high and you love to provide quality service to your customers?If so… we have the perfect job for you!We are looking for a bilingual call center agent who wishes to work from home until further notice. When the situation is restored, you will be able to work from the office with the large customer service team.You will have the chance to work for a company that itself develops and manages its automotive glass distribution centers, technology platforms and retail networks.As an automotive glass expert, the call center agents take charge of the complaints process and provide quality bilingual customer service. They will have to manage the accounts payable and receivable service as well.AdvantagesThe advantages are:- Permanent position-Offers the complete equipment for teleworking- Salary of $ 17 / hrs- Be part of a team of 20 hardworking and motivated people- Schedule from Monday to Friday (sometimes Saturday) for a total of 37.5 hours / weekResponsibilitiesThe tasks related to the call center agent position are:-Respond to incoming calls and emails from customers with questions regarding their broken auto glass- Go through the complaints process with customers over the phone-Advise clients throughout the claims process and manage issues related to glass breakage claims-Offer a quality and professional service-Verification of invoices related to broken glass repairs- Select the service center according to the customer's locationQualificationsInterested in this position? The ideal candidate for this position should possess the following skills:-Be perfectly bilingual (most calls will be in English)-Have relevant experience in customer service and call center- Have a strong interest in the automotive and insurance industry-Knowledge of Word, Excel, Outlook and Internet software-Management of a high rate of incoming calls-Wants to acquire new knowledge quickly-Be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.SummaryPosition: Call center customer service advisorSalary: $ 17 / hrsLocation: telecommuting, later in LavalDuration: permanent jobSchedule: you must be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.Do you think you are the ideal candidate? Are you available to start next Monday?If so, you can send me your updated CV to the following address: karell.fucile@randstad.ca or apply directly on the Randstad website. See you soon!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a job that can start next Monday?Are you interested in the automotive industry and want to enter this industry in customer service?Do you perform in a work environment where the pace is high and you love to provide quality service to your customers?If so… we have the perfect job for you!We are looking for a bilingual call center agent who wishes to work from home until further notice. When the situation is restored, you will be able to work from the office with the large customer service team.You will have the chance to work for a company that itself develops and manages its automotive glass distribution centers, technology platforms and retail networks.As an automotive glass expert, the call center agents take charge of the complaints process and provide quality bilingual customer service. They will have to manage the accounts payable and receivable service as well.AdvantagesThe advantages are:- Permanent position-Offers the complete equipment for teleworking- Salary of $ 17 / hrs- Be part of a team of 20 hardworking and motivated people- Schedule from Monday to Friday (sometimes Saturday) for a total of 37.5 hours / weekResponsibilitiesThe tasks related to the call center agent position are:-Respond to incoming calls and emails from customers with questions regarding their broken auto glass- Go through the complaints process with customers over the phone-Advise clients throughout the claims process and manage issues related to glass breakage claims-Offer a quality and professional service-Verification of invoices related to broken glass repairs- Select the service center according to the customer's locationQualificationsInterested in this position? The ideal candidate for this position should possess the following skills:-Be perfectly bilingual (most calls will be in English)-Have relevant experience in customer service and call center- Have a strong interest in the automotive and insurance industry-Knowledge of Word, Excel, Outlook and Internet software-Management of a high rate of incoming calls-Wants to acquire new knowledge quickly-Be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.SummaryPosition: Call center customer service advisorSalary: $ 17 / hrsLocation: telecommuting, later in LavalDuration: permanent jobSchedule: you must be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.Do you think you are the ideal candidate? Are you available to start next Monday?If so, you can send me your updated CV to the following address: karell.fucile@randstad.ca or apply directly on the Randstad website. See you soon!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Stittsville, Ontario
      • Contract
      • $20.00 per hour
      Have you been looking for a new role that will allow you to interact with *people* and get you out of the house? Do you have at least 2 years of customer service expereince in a more blue collar/industrial/manufacturing environment? Do you have expereince reading technical drawings, or a great grasp on math? If so, we might have just the role for you!!We are working with an industry leading company in the glass industry- this is a role with a tonne of room for growth, and development! Working out of the west-end Ottawa office you'll get to interact with all kinds of people in all kinds of situations, and hopefully make their day just a little bit better!This is a contract to permanent role, so we're looking for a candidate who wants to build a career here!If this sounds interesting, keep reading!AdvantagesWhy you'll like it here?- Pay starting at $20/hr- Monday-Friday work week from 730-4 or 8-430- Vehicle accessible - no transit- Permanent opportunity for the right candidate!- Great benefits once permanent!ResponsibilitiesWhat you'll do here?- receive incoming phone calls, emails, and walk ins- assist with tracking orders or expediting as required- review incoming orders for accuracy and completion- assist with coordinating with other locations and shipments- Assist the other team members with tasks as requiredQualificationsWhat you'll need to be successful?- Bilingual in English and French is required- 2-3 years of previous industrial customer service expereince is required- Expereince with ERP systems would be an asset- Great attitude, and able to deal with customers in a professional and calm mannerSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual CSR - blue" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you been looking for a new role that will allow you to interact with *people* and get you out of the house? Do you have at least 2 years of customer service expereince in a more blue collar/industrial/manufacturing environment? Do you have expereince reading technical drawings, or a great grasp on math? If so, we might have just the role for you!!We are working with an industry leading company in the glass industry- this is a role with a tonne of room for growth, and development! Working out of the west-end Ottawa office you'll get to interact with all kinds of people in all kinds of situations, and hopefully make their day just a little bit better!This is a contract to permanent role, so we're looking for a candidate who wants to build a career here!If this sounds interesting, keep reading!AdvantagesWhy you'll like it here?- Pay starting at $20/hr- Monday-Friday work week from 730-4 or 8-430- Vehicle accessible - no transit- Permanent opportunity for the right candidate!- Great benefits once permanent!ResponsibilitiesWhat you'll do here?- receive incoming phone calls, emails, and walk ins- assist with tracking orders or expediting as required- review incoming orders for accuracy and completion- assist with coordinating with other locations and shipments- Assist the other team members with tasks as requiredQualificationsWhat you'll need to be successful?- Bilingual in English and French is required- 2-3 years of previous industrial customer service expereince is required- Expereince with ERP systems would be an asset- Great attitude, and able to deal with customers in a professional and calm mannerSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual CSR - blue" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $42,000 - $45,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $44,000 - $48,000 per year
      Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU! We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada! ✅ Permanent employment;✅ 100% work from home;✅ Competitive base salary with the possibility of an annual bonus;✅ Full insurance from day one;✅ Training and certification paid by the company;Have I managed to get your attention? If the answer is YES, I encourage you to continue reading right HERE! ⬇AdvantagesInterested? Wait until you see the benefits of this opportunity :➡ Work from home during the pandemic;➡ Great possibility of advancement;➡ Comprehensive benefits from day one;➡ Annual bonus;➡ Paid training;➡ Equipment provided by the company;➡ Rotary schedule;➡ AMF permit paid by the employer;ResponsibilitiesWhat does a typical day look like at a job like this? Look no further, I have the answer for you HERE ☎:➡ Answer incoming calls;➡ Provide an exceptional customer experience;➡ Find adequate solutions for clients;➡ Achieve the targeted objectives;➡ Advise clients on personal damage insurance;QualificationsSurely you have to tell yourself that this is too good to be true? No, it is indeed true! On the other hand, at the risk of seeming boring, here are the criteria we are looking for our perfect fit ✨ :➡ Bilingual [French and English];➡ Minimum 3 years of relevant experience in customer service➡ Have a quiet place in order to work efficiently from home;➡ Be available from Monday to Friday between 8 a.m. and 8 p.m. + Saturday from 9 a.m. to 4 p.m. (yes you read that right, even on Saturday! No exceptions will be made);➡ Have a DEC, or a Bachelor Degree;Wait, that's not all! Here is a list of optional criteria that make you a LEGENDARY candidate 🔥 :➡ Experience in a call center;➡ Experience in the field of sales (direct and / or indirect);➡ Hold the AMF license;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: florence.lefebvre@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU! We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada! ✅ Permanent employment;✅ 100% work from home;✅ Competitive base salary with the possibility of an annual bonus;✅ Full insurance from day one;✅ Training and certification paid by the company;Have I managed to get your attention? If the answer is YES, I encourage you to continue reading right HERE! ⬇AdvantagesInterested? Wait until you see the benefits of this opportunity :➡ Work from home during the pandemic;➡ Great possibility of advancement;➡ Comprehensive benefits from day one;➡ Annual bonus;➡ Paid training;➡ Equipment provided by the company;➡ Rotary schedule;➡ AMF permit paid by the employer;ResponsibilitiesWhat does a typical day look like at a job like this? Look no further, I have the answer for you HERE ☎:➡ Answer incoming calls;➡ Provide an exceptional customer experience;➡ Find adequate solutions for clients;➡ Achieve the targeted objectives;➡ Advise clients on personal damage insurance;QualificationsSurely you have to tell yourself that this is too good to be true? No, it is indeed true! On the other hand, at the risk of seeming boring, here are the criteria we are looking for our perfect fit ✨ :➡ Bilingual [French and English];➡ Minimum 3 years of relevant experience in customer service➡ Have a quiet place in order to work efficiently from home;➡ Be available from Monday to Friday between 8 a.m. and 8 p.m. + Saturday from 9 a.m. to 4 p.m. (yes you read that right, even on Saturday! No exceptions will be made);➡ Have a DEC, or a Bachelor Degree;Wait, that's not all! Here is a list of optional criteria that make you a LEGENDARY candidate 🔥 :➡ Experience in a call center;➡ Experience in the field of sales (direct and / or indirect);➡ Hold the AMF license;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: florence.lefebvre@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Contract
      • $22.05 per hour
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a French bilingual customer service representative (call center representative) to join our team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is full time and may extend/ go permanent. **Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**The main responsibilities of this role is to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day).This position is Mon-Fri with office hours (9.00am-5.00pm).Pay rate: $22.05If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $22.05 plus 4% vacation pay on top (so roughly $22.93 all included)- Paid weekly, every Friday- Health benefits available- Work with a company with an excellent culture- Learn about the financial industry - An industry leading company- Great office hours- Full time role (35 - 37.5 hours a week!)- Starting mid May 2021- Working as part of a super friendly and cohesive team- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- 90-95% of interactions will be in English- Administrative duties as requiredQualifications- Must have fluent language skills in French AND English (bilingual)- Must have a customer service or call centre background- Call center / contact center work experience is a must (1 year minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home with an Ethernet connection SummaryIf you are interested in this position please apply directly to this posting or email Sophie with the subject "French Language Call Centre"Sophie.hickles@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a French bilingual customer service representative (call center representative) to join our team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is full time and may extend/ go permanent. **Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**The main responsibilities of this role is to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day).This position is Mon-Fri with office hours (9.00am-5.00pm).Pay rate: $22.05If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $22.05 plus 4% vacation pay on top (so roughly $22.93 all included)- Paid weekly, every Friday- Health benefits available- Work with a company with an excellent culture- Learn about the financial industry - An industry leading company- Great office hours- Full time role (35 - 37.5 hours a week!)- Starting mid May 2021- Working as part of a super friendly and cohesive team- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- 90-95% of interactions will be in English- Administrative duties as requiredQualifications- Must have fluent language skills in French AND English (bilingual)- Must have a customer service or call centre background- Call center / contact center work experience is a must (1 year minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home with an Ethernet connection SummaryIf you are interested in this position please apply directly to this posting or email Sophie with the subject "French Language Call Centre"Sophie.hickles@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Contract
      • $20.00 per hour
      Are you a customer service representative located in Vancouver looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join a team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is part-time (open to full-time as well) and may extend/ go permanent. **Please note, this role is working from home, to begin with but may transition to the Vancouver office. Equipment will be provided (1 computer and 2 screens). You will need high-speed internet connection via an Ethernet wire** The main responsibilities of this role are to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day). 5 weeks of extensive training provided (3 weeks products and systems training + 2 weeks shadowing).This position is Mon-Fri with office hours (8:00 am-1:00 pm). 5 days a week with a maximum of 30 hours. Position starting as soon as possible!Pay rate: $20.00 (Additional $2.00 for French Bilingual) plus 4% vacation pay on top. If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close by May, 23rd 2021, so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $20.00 plus 4% vacation pay on top (so roughly $20.8 all included)- Additional $2.00 for French Bilingual- Paid weekly, every Friday- Health benefits available- Part-time role (Max 30 hours a week)- Work with a company in Vancouver with an excellent culture- Learn about the financial industry - Gain excellent customer service experience - An industry leading company- Great office hours- Working as part of a super friendly and cohesive team- Lots of potential for growth and extensive learning in the role- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home to begin with and transition to office. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email. (Training shall be provided).- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call centre KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Interactions will be in English- Administrative duties as requiredQualifications- Must have a Customer Service background.- Call center experience will be an asset- Excellent communication skills both written and verbal in English - French language will be an asset- Should be technology friendly- Finance background/knowledge will be an asset- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home - ** Must be able to clear a criminal and credit background check**SummaryIf you think you have got what it takes and are interested in this position please apply directly to this posting or email Sophie with the subject "Customer Service Representative (Vancouver)"adriana.ortega@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service representative located in Vancouver looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join a team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is part-time (open to full-time as well) and may extend/ go permanent. **Please note, this role is working from home, to begin with but may transition to the Vancouver office. Equipment will be provided (1 computer and 2 screens). You will need high-speed internet connection via an Ethernet wire** The main responsibilities of this role are to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day). 5 weeks of extensive training provided (3 weeks products and systems training + 2 weeks shadowing).This position is Mon-Fri with office hours (8:00 am-1:00 pm). 5 days a week with a maximum of 30 hours. Position starting as soon as possible!Pay rate: $20.00 (Additional $2.00 for French Bilingual) plus 4% vacation pay on top. If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close by May, 23rd 2021, so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $20.00 plus 4% vacation pay on top (so roughly $20.8 all included)- Additional $2.00 for French Bilingual- Paid weekly, every Friday- Health benefits available- Part-time role (Max 30 hours a week)- Work with a company in Vancouver with an excellent culture- Learn about the financial industry - Gain excellent customer service experience - An industry leading company- Great office hours- Working as part of a super friendly and cohesive team- Lots of potential for growth and extensive learning in the role- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home to begin with and transition to office. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email. (Training shall be provided).- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call centre KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Interactions will be in English- Administrative duties as requiredQualifications- Must have a Customer Service background.- Call center experience will be an asset- Excellent communication skills both written and verbal in English - French language will be an asset- Should be technology friendly- Finance background/knowledge will be an asset- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home - ** Must be able to clear a criminal and credit background check**SummaryIf you think you have got what it takes and are interested in this position please apply directly to this posting or email Sophie with the subject "Customer Service Representative (Vancouver)"adriana.ortega@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry?Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.5/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry?Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.5/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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