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      • Cambridge, Ontario
      • Permanent
      Do you have excellent customer service skills and would like to join a winning Sales team?Are you a new grad and/or seeking to start to your career as an Order Entry / Customer Service Representative?This could be a great opportunity for you!We are currently recruiting for an Order Entry /Customer Service Representative to join a growing Sales team in the Cambridge area.This is a full-time permanent position for the right candidate. Training will be provided.Advantages- Core Hours (Monday - Friday 8:30am-4:30pm)- Salary: $32-34K- This position is working in the office but some flexibility to work from home to start)- Direct Hire with the client- Team-oriented environment- Great work-life balance- Full Benefits packageResponsibilities- Managing incoming calls and customer service inquiries- Identifying and assessing customer's needs to achieve satisfaction- Provide customer with pricing estimates- Addressing and resolving customer concerns/complaints in a prompt, friendly and courteous manner- Inputting orders from existing clientele using ERP system- Other duties as assignedQualifications- Exceptional attention to detail and pro-active 'can do' approach is essential along with strong time management skills- Enjoys working with others and is customer focus, self-motivated, assertive and able to learn quickly- Ability to communicate clearly (both verbal and written)- Diplomatic, polite, and friendly mannerism- Ability to use own initiative but also know when to seek advice if needed- Good problem-solving skills and ability to stay calm under pressure- Computer literate with good knowledge of MS Office especially ExcelSummaryIf you are interested in this position and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Apply at www.randstad.ca and follow up with a phone call an hour afterwards to 519-772-0181 x 3 and ask for Lauren or Saudia.You can also email lauren.campana@randstad.ca AND saudia.yusuf@randstad.ca (after completing a registration at www.randstad.ca and waiting an hour)Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have excellent customer service skills and would like to join a winning Sales team?Are you a new grad and/or seeking to start to your career as an Order Entry / Customer Service Representative?This could be a great opportunity for you!We are currently recruiting for an Order Entry /Customer Service Representative to join a growing Sales team in the Cambridge area.This is a full-time permanent position for the right candidate. Training will be provided.Advantages- Core Hours (Monday - Friday 8:30am-4:30pm)- Salary: $32-34K- This position is working in the office but some flexibility to work from home to start)- Direct Hire with the client- Team-oriented environment- Great work-life balance- Full Benefits packageResponsibilities- Managing incoming calls and customer service inquiries- Identifying and assessing customer's needs to achieve satisfaction- Provide customer with pricing estimates- Addressing and resolving customer concerns/complaints in a prompt, friendly and courteous manner- Inputting orders from existing clientele using ERP system- Other duties as assignedQualifications- Exceptional attention to detail and pro-active 'can do' approach is essential along with strong time management skills- Enjoys working with others and is customer focus, self-motivated, assertive and able to learn quickly- Ability to communicate clearly (both verbal and written)- Diplomatic, polite, and friendly mannerism- Ability to use own initiative but also know when to seek advice if needed- Good problem-solving skills and ability to stay calm under pressure- Computer literate with good knowledge of MS Office especially ExcelSummaryIf you are interested in this position and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Apply at www.randstad.ca and follow up with a phone call an hour afterwards to 519-772-0181 x 3 and ask for Lauren or Saudia.You can also email lauren.campana@randstad.ca AND saudia.yusuf@randstad.ca (after completing a registration at www.randstad.ca and waiting an hour)Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      JOB DESCRIPTIONA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton- $49,000 competitive salary-6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity.AdvantagesWhy you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton- $49,000 competitive salary-6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity.AdvantagesWhy you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Spruce Grove, Alberta
      • Permanent
      Our client supplies high end plastic products for the commercial market. They are committed to customer service and offering a diverse and fun working environment. As their new Warehouse Worker you will contribute to the overall success of the business by consistently providing superior customer service to clients and support an excellent team environment while maintaining safety as the first priority. You will carry out all aspects of warehousing such as operating forklift, shipping and receiving, loading/unloading containers/vehicles, picking and packing orders, and general housekeeping of the warehouse in an accurate and efficient manner while following all assigned procedures as set by the business.This is more than just a job; this is an exciting opportunity is tailored to a motivated, dedicated and experienced warehouse worker!Advantages-Full Time and Permanent Position -Monday to Friday, 8-5 work schedule- Benefits and vacation time-Working in an inclusive and fun environmentResponsibilities· Receive goods into the warehouse ensure that product is correct· Matching product received to packing slips, placing product in proper location· Preparing bills of lading or courier bills as required.· Pick, pack, weigh, and label outgoing orders ensuring goods are securely packed· Working outdoors in yard to load, unload, and ship orders regardless of whether-operating forklift- stand up indoors and large (9000 lbs) sit down counterbalance outdoors· Maintain a neat and tidy workspace· Adhering to health and safety policies and proceduresQualifications· Forklift safe operation certificate and forklift experience· Customer service focus· Excellent communication skills· Strong understanding of computers and applicable Warehousing programs· Ability to track inventory and complete cycle counts independently· Ability to work as a team· Ability to work standing· Physically able to move packages up to 50 lbs occasionallySummaryOur Acheson client is looking to hire the perfect candidate and that could be you!Please submit your resume to:stephanie.kihn@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client supplies high end plastic products for the commercial market. They are committed to customer service and offering a diverse and fun working environment. As their new Warehouse Worker you will contribute to the overall success of the business by consistently providing superior customer service to clients and support an excellent team environment while maintaining safety as the first priority. You will carry out all aspects of warehousing such as operating forklift, shipping and receiving, loading/unloading containers/vehicles, picking and packing orders, and general housekeeping of the warehouse in an accurate and efficient manner while following all assigned procedures as set by the business.This is more than just a job; this is an exciting opportunity is tailored to a motivated, dedicated and experienced warehouse worker!Advantages-Full Time and Permanent Position -Monday to Friday, 8-5 work schedule- Benefits and vacation time-Working in an inclusive and fun environmentResponsibilities· Receive goods into the warehouse ensure that product is correct· Matching product received to packing slips, placing product in proper location· Preparing bills of lading or courier bills as required.· Pick, pack, weigh, and label outgoing orders ensuring goods are securely packed· Working outdoors in yard to load, unload, and ship orders regardless of whether-operating forklift- stand up indoors and large (9000 lbs) sit down counterbalance outdoors· Maintain a neat and tidy workspace· Adhering to health and safety policies and proceduresQualifications· Forklift safe operation certificate and forklift experience· Customer service focus· Excellent communication skills· Strong understanding of computers and applicable Warehousing programs· Ability to track inventory and complete cycle counts independently· Ability to work as a team· Ability to work standing· Physically able to move packages up to 50 lbs occasionallySummaryOur Acheson client is looking to hire the perfect candidate and that could be you!Please submit your resume to:stephanie.kihn@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saskatoon, Saskatchewan
      • Permanent
      Are you self-motivated and able to guide yourself without direct supervision? Do you have experience in window repair and as a service technician?Randstad Staffing is hiring for a Feild Service Technician with experience in window repair to join a service tech team in Saskatoon, Saskatchewan. In this role, you will be responsible for troubleshooting and providing solutions to product-related issues in the Saskatchewan client base.This is the perfect opportunity to utilize your problem-solving and customer service skills in combination with your technical experience.The duties assigned to this role will be a reflection of the applicant's competence in the service technician position.Level 1Under the guidance of a Level 2 or 3 Field Service Technician, or equivalent, travel to customer job sites and perform Lock-out Service / Job Finals and other basic field service repairs on products, and perform in-shop product repairs, while providing customer service excellence. Develop knowledge and skill of product repair techniques in accordance with acceptable standards in preparation for a Field Service Technician - Level 2 position.Level 2Travel to customer job sites and independently perform routine, non-complex customer field service repairs, handle and resolve common customer service-related inquiries while at the job site, and coach a Field Service Technician Level 1.Level 3Travel to customer sites and independently perform routine and complex customer field service repairs, handle and resolve common and difficult customer service inquiries. Provide on-the-job coaching of Field Service Technicians Levels 1 and 2.Advantages- Attractive benefits, RRSP, and vacation- Competitive salary rate.- Company vehicle, equipment, and cellphone providedResponsibilities1.All duties as defined for Field Service Technician Level 22.Replace wood jamb extensions on PVC and wood windows, door slabs, door lights, and astragals, and hardware, as required on all, products.3.Repair / replace patio door panels on PVC and wood doors.4.Independently glaze and de-glaze door lights and small sealed units.5.Independently glaze and de-glaze door all types of product.6.Coach, train and mentor a Field Service Technicians Level 1and 2 as required.7.Respond to complex customer inquiries in a professional and polite manner.8.Document and inform Customer Service Department of installation damages to the product, and inform them of other service-related issues.9.Complete required work orders and paperwork.10.Operate service vehicles in a safe manner and comply with company and government motor vehicle/traffic requirements. 11.Perform pre-trip vehicle inspections, maintain required vehicle logs, and communicate vehicle problems to the supervisor. 12.Perform other duties as assigned.QualificationsEducation: High School Diploma. Some post-secondary education in a Trade is an asset.Experience: 5+ years experience as a Field Service Technician.Knowledge / Skills / Abilities: Extensive knowledge of field service practices and company products. Mechanical aptitude. Basic written and verbal communication, math, customer service skills Positive attitude and ability to interact in a positive manner with others. Ability to lift 50 pounds unassisted, 100 pounds with assistance. Good manual dexterity. Valid driver’s license. Ability to read and interpret work orders. Coaching and mentoring skills. Working Conditions: Extensive standing, frequent bending, lifting, pulling, pushing, reaching, twisting, and walking. Ability to operate a service vehicle and work under variable weather conditions.Equipment / Tools Usage: Small hand tools, use of specialized equipment such as suction cups, chop saws, humidity gauges, and operation of a service van.Safety: Perform all duties and responsibilities in a safe manner in accordance with Health and Safety policies and practices. Wear required personal protective equipment. Immediately report unsafe working conditions.Comply with all legislative requirements as outlined by Occupational Health and Safety Act, Regulations, and Code.SummaryIf you or anyone you know is interested in the Field Service Technician opportunity in the Saskatoon area please send your resume DIRECTLY to saskatoonjobs@randstad.caWe thank all applicants for expressing interest in the above field service technician opportunity; however, only those candidates who meet the above requirements will be contacted for an interview. Our team is always looking for talented people for work in Saskatchewan, feel free to send your resume to saskatoonjobs@randstad.ca to be considered for other opportunities.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you self-motivated and able to guide yourself without direct supervision? Do you have experience in window repair and as a service technician?Randstad Staffing is hiring for a Feild Service Technician with experience in window repair to join a service tech team in Saskatoon, Saskatchewan. In this role, you will be responsible for troubleshooting and providing solutions to product-related issues in the Saskatchewan client base.This is the perfect opportunity to utilize your problem-solving and customer service skills in combination with your technical experience.The duties assigned to this role will be a reflection of the applicant's competence in the service technician position.Level 1Under the guidance of a Level 2 or 3 Field Service Technician, or equivalent, travel to customer job sites and perform Lock-out Service / Job Finals and other basic field service repairs on products, and perform in-shop product repairs, while providing customer service excellence. Develop knowledge and skill of product repair techniques in accordance with acceptable standards in preparation for a Field Service Technician - Level 2 position.Level 2Travel to customer job sites and independently perform routine, non-complex customer field service repairs, handle and resolve common customer service-related inquiries while at the job site, and coach a Field Service Technician Level 1.Level 3Travel to customer sites and independently perform routine and complex customer field service repairs, handle and resolve common and difficult customer service inquiries. Provide on-the-job coaching of Field Service Technicians Levels 1 and 2.Advantages- Attractive benefits, RRSP, and vacation- Competitive salary rate.- Company vehicle, equipment, and cellphone providedResponsibilities1.All duties as defined for Field Service Technician Level 22.Replace wood jamb extensions on PVC and wood windows, door slabs, door lights, and astragals, and hardware, as required on all, products.3.Repair / replace patio door panels on PVC and wood doors.4.Independently glaze and de-glaze door lights and small sealed units.5.Independently glaze and de-glaze door all types of product.6.Coach, train and mentor a Field Service Technicians Level 1and 2 as required.7.Respond to complex customer inquiries in a professional and polite manner.8.Document and inform Customer Service Department of installation damages to the product, and inform them of other service-related issues.9.Complete required work orders and paperwork.10.Operate service vehicles in a safe manner and comply with company and government motor vehicle/traffic requirements. 11.Perform pre-trip vehicle inspections, maintain required vehicle logs, and communicate vehicle problems to the supervisor. 12.Perform other duties as assigned.QualificationsEducation: High School Diploma. Some post-secondary education in a Trade is an asset.Experience: 5+ years experience as a Field Service Technician.Knowledge / Skills / Abilities: Extensive knowledge of field service practices and company products. Mechanical aptitude. Basic written and verbal communication, math, customer service skills Positive attitude and ability to interact in a positive manner with others. Ability to lift 50 pounds unassisted, 100 pounds with assistance. Good manual dexterity. Valid driver’s license. Ability to read and interpret work orders. Coaching and mentoring skills. Working Conditions: Extensive standing, frequent bending, lifting, pulling, pushing, reaching, twisting, and walking. Ability to operate a service vehicle and work under variable weather conditions.Equipment / Tools Usage: Small hand tools, use of specialized equipment such as suction cups, chop saws, humidity gauges, and operation of a service van.Safety: Perform all duties and responsibilities in a safe manner in accordance with Health and Safety policies and practices. Wear required personal protective equipment. Immediately report unsafe working conditions.Comply with all legislative requirements as outlined by Occupational Health and Safety Act, Regulations, and Code.SummaryIf you or anyone you know is interested in the Field Service Technician opportunity in the Saskatoon area please send your resume DIRECTLY to saskatoonjobs@randstad.caWe thank all applicants for expressing interest in the above field service technician opportunity; however, only those candidates who meet the above requirements will be contacted for an interview. Our team is always looking for talented people for work in Saskatchewan, feel free to send your resume to saskatoonjobs@randstad.ca to be considered for other opportunities.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Orillia, Ontario
      • Permanent
      Do you have a passion for customer service? Do you enjoy working directly with Clients? Do you enjoy order management and order entry? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known company in the Orillia area.This is a permanent, full-time position in the Orillia area with a large organization. To find out more, read below.Hiring for a new Bilingual Customer Service Representative : Location is in Orillia - Permanent full time - working at the location -Monday -Friday - Hours 9:00am-5:00 pm What will you do: You will provide direct customer assistance, via telephone and email (incoming and outgoing) with general inquiries, technical support, warranty claims, and product returns. This position also requires shipment tracking with couriers, filing claims with couriers, and physically unpackaging and evaluating returned products in a warehouse setting. This position will liaise with the purchasing department to process vendor returns and work with vendors on warranty issuesDo you like outdoor recreation - are you commuting? Do you like motorcycles and ATV'z this could be a perfect match salary $42-$45 K full benefits, pension, bonuses Advantagesworking locally in Orillia perm full time - daysfull time salary with benefits and bonuses ResponsibilitiesThe customer service representative will provide direct customer assistance, via telephone and email (incoming and outgoing) with general inquiries, technical support, warranty claims, and product returns. This position also requires shipment tracking with couriers, filing claims with couriers, and physically unpackaging and evaluating returned products in a warehouse setting. This position will liaise with the purchasing department to process vendor returns and work with vendors on warranty issues.f this sounds like something that interests you, apply today!1) Apply online to randstad.ca 2) Send a copy of your resume to Bonniesue.cuppage@randstad.ca or call Barrie Randstad 705-735-1106 Looking forward to hearing from youQualificationsQualifications-Prior customer service experience-experience preferred in service and handling warranty issues and process returns -Mechanical knowledge (Snowmobiles, ATV & Motorcycle)-Computer skills a must (Microsoft Word, Excel-Excellent written and verbal communication skills in French & English-Proactive approach toward problem-solving-Independent worker with strong time management skills and ability to multi-taskSummaryf this sounds like something that interests you, apply today!1) Apply online to randstad.ca 2) Send a copy of your resume to Bonniesue.cuppage@randstad.ca or call Barrie Randstad 705-735-1106 Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy working directly with Clients? Do you enjoy order management and order entry? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known company in the Orillia area.This is a permanent, full-time position in the Orillia area with a large organization. To find out more, read below.Hiring for a new Bilingual Customer Service Representative : Location is in Orillia - Permanent full time - working at the location -Monday -Friday - Hours 9:00am-5:00 pm What will you do: You will provide direct customer assistance, via telephone and email (incoming and outgoing) with general inquiries, technical support, warranty claims, and product returns. This position also requires shipment tracking with couriers, filing claims with couriers, and physically unpackaging and evaluating returned products in a warehouse setting. This position will liaise with the purchasing department to process vendor returns and work with vendors on warranty issuesDo you like outdoor recreation - are you commuting? Do you like motorcycles and ATV'z this could be a perfect match salary $42-$45 K full benefits, pension, bonuses Advantagesworking locally in Orillia perm full time - daysfull time salary with benefits and bonuses ResponsibilitiesThe customer service representative will provide direct customer assistance, via telephone and email (incoming and outgoing) with general inquiries, technical support, warranty claims, and product returns. This position also requires shipment tracking with couriers, filing claims with couriers, and physically unpackaging and evaluating returned products in a warehouse setting. This position will liaise with the purchasing department to process vendor returns and work with vendors on warranty issues.f this sounds like something that interests you, apply today!1) Apply online to randstad.ca 2) Send a copy of your resume to Bonniesue.cuppage@randstad.ca or call Barrie Randstad 705-735-1106 Looking forward to hearing from youQualificationsQualifications-Prior customer service experience-experience preferred in service and handling warranty issues and process returns -Mechanical knowledge (Snowmobiles, ATV & Motorcycle)-Computer skills a must (Microsoft Word, Excel-Excellent written and verbal communication skills in French & English-Proactive approach toward problem-solving-Independent worker with strong time management skills and ability to multi-taskSummaryf this sounds like something that interests you, apply today!1) Apply online to randstad.ca 2) Send a copy of your resume to Bonniesue.cuppage@randstad.ca or call Barrie Randstad 705-735-1106 Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Longueuil, Québec
      • Contract
      • $18.00 per hour
      Are you looking to gain some work experience with a large multinational Logistics Company? Our client, located in Longueuil, is seeking a General Labourer / Warehouse Help, for a contract to permanent hire role. They offer a fun, friendly and safe work environment with supportive management. The environment is laid back and fun, with a small close knit team with supportive and friendly management team.Position: Warehouse Customer Service AssociateHours: 8 AM to 4 PM, weekdaysLocation: Longueuil, QCPay: $18.00/hourIf you are interested in this opportunity, please apply below.Thank you and happy job hunting! AdvantagesDay Shift (8AM - 4AM)Full-Time WorkPositive Team Atmosphere$18 per hourBenefits Available through SunlifePaid Every Friday!Friendly teamSupportive ManagementPermanent Hire Upon Completion of ContractResponsibilitiesUsing a non-motorized pump truck to move products around the warehouse.Unloading and loading products.Using hand tools such as power and impact drillsProviding customer service as required. Recording information using Microsoft Office and Google applications.QualificationsThis role requires decent English communication skills (reading and verbal).Must be able to clear a criminal background check.Must be available to work 8am to 4pm some weekdays.Must be comfortable lifting 10-20 lbs.Must have safety shoes.Must be comfortable with Microsoft Office and Google Docs/Sheets/etc.If you are interested in this opportunity, please apply below.Thank you and happy job hunting!SummaryIf you are interested in this opportunity, please apply below.Applicants with international experience welcome to apply!Thank you and happy job hunting! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to gain some work experience with a large multinational Logistics Company? Our client, located in Longueuil, is seeking a General Labourer / Warehouse Help, for a contract to permanent hire role. They offer a fun, friendly and safe work environment with supportive management. The environment is laid back and fun, with a small close knit team with supportive and friendly management team.Position: Warehouse Customer Service AssociateHours: 8 AM to 4 PM, weekdaysLocation: Longueuil, QCPay: $18.00/hourIf you are interested in this opportunity, please apply below.Thank you and happy job hunting! AdvantagesDay Shift (8AM - 4AM)Full-Time WorkPositive Team Atmosphere$18 per hourBenefits Available through SunlifePaid Every Friday!Friendly teamSupportive ManagementPermanent Hire Upon Completion of ContractResponsibilitiesUsing a non-motorized pump truck to move products around the warehouse.Unloading and loading products.Using hand tools such as power and impact drillsProviding customer service as required. Recording information using Microsoft Office and Google applications.QualificationsThis role requires decent English communication skills (reading and verbal).Must be able to clear a criminal background check.Must be available to work 8am to 4pm some weekdays.Must be comfortable lifting 10-20 lbs.Must have safety shoes.Must be comfortable with Microsoft Office and Google Docs/Sheets/etc.If you are interested in this opportunity, please apply below.Thank you and happy job hunting!SummaryIf you are interested in this opportunity, please apply below.Applicants with international experience welcome to apply!Thank you and happy job hunting! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Contract
      • $21.00 - $24.00 per hour
      We are currently looking for a customer service representative in the event planning industry in the West Island. The Customer Service Representative is responsible for acting as an ambassador to the public and our clientele. This person will be able to handle customer inquiries over the phone on a part time basis for the time being.AdvantagesThis is a temporary to permanent positions Monday, Tuesday, Thursday, Friday 9AM-3PM (30 Mins lunch 15 min breaks x 2 ) (Schedule can change and hours can increase) (20-25 hours a week)Salary $21-$24Great company and advancement opportunitiesWorking remotely / office ResponsibilitiesDESCRIPTION OF TASKS:Service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations.Recommend rental equipment to customers that best meet their needs.Reserve equipment as requested and maintains rental reservation file.Update and call overdue list daily and alerts supervisor of overdue contracts.Explain rental fees and provides information about rented items, such as operation or description.Process cash and credit card payments, as well as make change and credits.Rents equipment to customers.Prepare rental forms and contract.Obtain customer signature and other required information.Maintain daily contract file.Other administrative tasks.QualificationsQualificationsHave experience working in a fast-paced environment.Must be self-motivatedBilingual (English / French) (spoken/written)Must be able to work in a team environmentPossess sales and customer relation skills.Must maintain a professional personal appearance.Someone who is able to maintain a high degree of patience.Attention to detail and superior writing skills required.Schedule may exceed 40 hours during peak seasonIf interested in this role or know someone who would be a good fit please send your cv to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative in the event planning industry in the West Island. The Customer Service Representative is responsible for acting as an ambassador to the public and our clientele. This person will be able to handle customer inquiries over the phone on a part time basis for the time being.AdvantagesThis is a temporary to permanent positions Monday, Tuesday, Thursday, Friday 9AM-3PM (30 Mins lunch 15 min breaks x 2 ) (Schedule can change and hours can increase) (20-25 hours a week)Salary $21-$24Great company and advancement opportunitiesWorking remotely / office ResponsibilitiesDESCRIPTION OF TASKS:Service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations.Recommend rental equipment to customers that best meet their needs.Reserve equipment as requested and maintains rental reservation file.Update and call overdue list daily and alerts supervisor of overdue contracts.Explain rental fees and provides information about rented items, such as operation or description.Process cash and credit card payments, as well as make change and credits.Rents equipment to customers.Prepare rental forms and contract.Obtain customer signature and other required information.Maintain daily contract file.Other administrative tasks.QualificationsQualificationsHave experience working in a fast-paced environment.Must be self-motivatedBilingual (English / French) (spoken/written)Must be able to work in a team environmentPossess sales and customer relation skills.Must maintain a professional personal appearance.Someone who is able to maintain a high degree of patience.Attention to detail and superior writing skills required.Schedule may exceed 40 hours during peak seasonIf interested in this role or know someone who would be a good fit please send your cv to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Our client is on the search for a Tenant Services Coordinator that possesses excellent customer service, hospitality, and administrative experience. If you are looking to step into the project management industry for a 4 week contract with the possibility of extension, this is the role for you! Do you have experience working with Angus Software or an equivalent software experience? Do you pride yourself on the excellent customer service you've provided to previous customers and tenants? Are you able to manage a high demand of customer inquires through your fabulous organizational and time management skills? If you've answered yes to all these questions, apply now!Advantages-This is a chance to work from home four days a week, and in office on Fridays.-Full time hours: 9 - 5 PM-$20/hr -A chance to elevate your career in the project management and tenant services industryResponsibilities-Experience with Angus Software and outlook; to complete and input tenant work orders, tenant requests, dispatches to building operators-Answer all incoming tenant phone calls, contractor phone calls and respond to a high volume of emails; where you will be monitoring two email boxes-Develop and maintain an effective line of communication with staff, tenants and contractors-Have contractors complete PDF work permits and and ensure all contractors are registered with Intuitive compliance-Send out tenant advisories for work happening in the commercial building-Assisting with coordination and execution of eventsQualifications-You MUST have Angus or equivalent software experience-You MUST have 2+ years of customer service experience, preferably in the retail or hospitality environment -Previous Administration experience is preferred-Yardi experience is an asset -Highly proficient in MS Office-Excellent communication skills, both written and verbal-Problem solving skills, ability to deescalate situations, and navigate around complex matters- A driven and accountable individual with a professional demeanor-Organization and time management skills in order to manage a high volume of customer inquires SummaryIf you meet the criteria listed above, please apply now by creating a Randstad account online if you are not yet registered.We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is on the search for a Tenant Services Coordinator that possesses excellent customer service, hospitality, and administrative experience. If you are looking to step into the project management industry for a 4 week contract with the possibility of extension, this is the role for you! Do you have experience working with Angus Software or an equivalent software experience? Do you pride yourself on the excellent customer service you've provided to previous customers and tenants? Are you able to manage a high demand of customer inquires through your fabulous organizational and time management skills? If you've answered yes to all these questions, apply now!Advantages-This is a chance to work from home four days a week, and in office on Fridays.-Full time hours: 9 - 5 PM-$20/hr -A chance to elevate your career in the project management and tenant services industryResponsibilities-Experience with Angus Software and outlook; to complete and input tenant work orders, tenant requests, dispatches to building operators-Answer all incoming tenant phone calls, contractor phone calls and respond to a high volume of emails; where you will be monitoring two email boxes-Develop and maintain an effective line of communication with staff, tenants and contractors-Have contractors complete PDF work permits and and ensure all contractors are registered with Intuitive compliance-Send out tenant advisories for work happening in the commercial building-Assisting with coordination and execution of eventsQualifications-You MUST have Angus or equivalent software experience-You MUST have 2+ years of customer service experience, preferably in the retail or hospitality environment -Previous Administration experience is preferred-Yardi experience is an asset -Highly proficient in MS Office-Excellent communication skills, both written and verbal-Problem solving skills, ability to deescalate situations, and navigate around complex matters- A driven and accountable individual with a professional demeanor-Organization and time management skills in order to manage a high volume of customer inquires SummaryIf you meet the criteria listed above, please apply now by creating a Randstad account online if you are not yet registered.We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Léonard, Québec
      • Permanent
      Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside Sales Team LeaderTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Toronto or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary of $50,000 and uncapped commission - Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do:- Oversee a team of 4 Inside Sales representatives- Hold one-on-ones with team members- Provide ongoing coaching and support for team. Being able to work with different personalities and mentor accordingly.- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Sales, help expand the companies reach- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales is required- Experience leading a team is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales Team Leader - Toronto".human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside Sales Team LeaderTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Toronto or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary of $50,000 and uncapped commission - Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do:- Oversee a team of 4 Inside Sales representatives- Hold one-on-ones with team members- Provide ongoing coaching and support for team. Being able to work with different personalities and mentor accordingly.- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Sales, help expand the companies reach- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales is required- Experience leading a team is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales Team Leader - Toronto".human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      Are you looking for an opportunity to stretch your tech-savvy muscles? Do you enjoy helping people resolve their tech issues, and are you that person that is always helping people connect to their online video calls? Do you have an interest in A/V or with production of videos? If yes, this might be just the job for you!We are looking for Technical Support Operators to work with one of our clients in the A/V industry. You'll need to have a strong foundation in all things technical, but you'll also get to learn new things, and potentially start a career with a growing industry! This will be a contract of indeterminate length, based on performance. You will need to work out of the Ottawa South location. This is a great environment with lots of room for growth - please keep reading to see if this might be the opportunity for you!AdvantagesWhy You’ll love it here:- Convenient location (fully transit accessible)- Pay starting at $20/hr- Enjoy a professional team environment- Work for one of the fastest growing and reputable companies in the A/V field- Great team environmentResponsibilitiesWhat You’ll be doing:- Using Zoom to help clients join the broadcast- Working in a line and taking directions from the producers- Providing feedback and assistance to clients- Troubleshooting and some supportQualificationsWhat You’ll bring to the role:- Strong communication skills in English (French is an asset)- background in helpdesk or tech support - need to be tech savvy - Experience with Zoom (enterprise level) is an asset- Experience with MS Suite requiredSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (use "Tech support" as the subject)Calling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to stretch your tech-savvy muscles? Do you enjoy helping people resolve their tech issues, and are you that person that is always helping people connect to their online video calls? Do you have an interest in A/V or with production of videos? If yes, this might be just the job for you!We are looking for Technical Support Operators to work with one of our clients in the A/V industry. You'll need to have a strong foundation in all things technical, but you'll also get to learn new things, and potentially start a career with a growing industry! This will be a contract of indeterminate length, based on performance. You will need to work out of the Ottawa South location. This is a great environment with lots of room for growth - please keep reading to see if this might be the opportunity for you!AdvantagesWhy You’ll love it here:- Convenient location (fully transit accessible)- Pay starting at $20/hr- Enjoy a professional team environment- Work for one of the fastest growing and reputable companies in the A/V field- Great team environmentResponsibilitiesWhat You’ll be doing:- Using Zoom to help clients join the broadcast- Working in a line and taking directions from the producers- Providing feedback and assistance to clients- Troubleshooting and some supportQualificationsWhat You’ll bring to the role:- Strong communication skills in English (French is an asset)- background in helpdesk or tech support - need to be tech savvy - Experience with Zoom (enterprise level) is an asset- Experience with MS Suite requiredSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (use "Tech support" as the subject)Calling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Kanata, Ontario
      • Contract
      Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable benefit to them? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Inside Sales Representative to work for a world renowned technology company! You'll get to work for an established company in the tech sector, and you can grow your sales skills every day! As an Inside Sales Representative, you’ll be responsible for making outbound calls to other organizations and businesses throughout the region. You’ll be challenged every day to reach targets and to develop your sales skills.Read below for some specifics about the role and why you should work here!AdvantagesWhy you'll love it here?- Monday-Friday work week- 9-5 schedule- weekly pay!- $40-$45/hr- access to benefits- all required equipment providedResponsibilitiesWhat you'll do here?- Support the Account Managers in preparing quotes, contracts, sourcing info- order placement and tracking- target key accounts at a corporate level- Initiate contact on leads generated by other reams- consult with clients- participate in planning and forecasting activities as requiredQualificationsWhat you'll need to be successful?- technical expereince (ie a diploma in computer engineering, or software systems would be an asset)- phone sales expereince or direct sales expereince- great communication skills in English- Japanese, Mandarin, or Korean skills would be a plus!SummaryWe're excited to work with you to help you find your next role!If this is of interest to you, please apply directly to this posting!You can also email us at callcentreottawa@randstad.ca and put "Inside sales - technical" as the subject!Please note, only those applications that meet the criteria for this role will be contacted. We thank everyone for their application!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable benefit to them? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Inside Sales Representative to work for a world renowned technology company! You'll get to work for an established company in the tech sector, and you can grow your sales skills every day! As an Inside Sales Representative, you’ll be responsible for making outbound calls to other organizations and businesses throughout the region. You’ll be challenged every day to reach targets and to develop your sales skills.Read below for some specifics about the role and why you should work here!AdvantagesWhy you'll love it here?- Monday-Friday work week- 9-5 schedule- weekly pay!- $40-$45/hr- access to benefits- all required equipment providedResponsibilitiesWhat you'll do here?- Support the Account Managers in preparing quotes, contracts, sourcing info- order placement and tracking- target key accounts at a corporate level- Initiate contact on leads generated by other reams- consult with clients- participate in planning and forecasting activities as requiredQualificationsWhat you'll need to be successful?- technical expereince (ie a diploma in computer engineering, or software systems would be an asset)- phone sales expereince or direct sales expereince- great communication skills in English- Japanese, Mandarin, or Korean skills would be a plus!SummaryWe're excited to work with you to help you find your next role!If this is of interest to you, please apply directly to this posting!You can also email us at callcentreottawa@randstad.ca and put "Inside sales - technical" as the subject!Please note, only those applications that meet the criteria for this role will be contacted. We thank everyone for their application!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      We're looking for a creative individual who is ready to bring game-changing ideas to life and join a team of professionals to develop innovative services and create original multiplatform media content.You can join our client, one of Canada's largest telecoms companies, as a Marketing Operations Specialist. You will be responsible for the overall ownership of operational activities that are managed within the Partner Marketing team.Advantages- Work for one of Canada's largest telecoms companies- 12-month contract- Can work in Mississauga, Montreal, or Ottawa- Monday to Friday- Competitive pay- Start date: July 6th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Responsibilities• Manage Partner Marketing budget and provide reporting, including forecasting, variance explanations and conduct ad hoc analysis as required• Work cross-functionally to provide reporting to internal and external stakeholders on marketing KPIs including leads, open funnel, revenue conversion rates etc.• Report on the performance and metrics of online and offline marketing campaigns• Follow-up on leads as required• Communication to Sales and Partner team on results for current programs in market• Maintain and communicate the Program/Campaign calendar for the Partner Marketing organizationQualifications• 2-5 years of reporting, analytics, finance or related experience – preferred in a Marketing capacity• Strong analytical skills, ability to synthesize data, and track program performance• Detail oriented with the ability to prioritize and manage change in a fast-paced environment• Creative problem solver, with the ability to work with ambiguity• Highly organized with a passion for details• Excellent written and verbal communication skills• Proficient in MS Office• Working knowledge of Salesforce requiredSummaryIf you are interested in the Marketing Operations Specialist role, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We're looking for a creative individual who is ready to bring game-changing ideas to life and join a team of professionals to develop innovative services and create original multiplatform media content.You can join our client, one of Canada's largest telecoms companies, as a Marketing Operations Specialist. You will be responsible for the overall ownership of operational activities that are managed within the Partner Marketing team.Advantages- Work for one of Canada's largest telecoms companies- 12-month contract- Can work in Mississauga, Montreal, or Ottawa- Monday to Friday- Competitive pay- Start date: July 6th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Responsibilities• Manage Partner Marketing budget and provide reporting, including forecasting, variance explanations and conduct ad hoc analysis as required• Work cross-functionally to provide reporting to internal and external stakeholders on marketing KPIs including leads, open funnel, revenue conversion rates etc.• Report on the performance and metrics of online and offline marketing campaigns• Follow-up on leads as required• Communication to Sales and Partner team on results for current programs in market• Maintain and communicate the Program/Campaign calendar for the Partner Marketing organizationQualifications• 2-5 years of reporting, analytics, finance or related experience – preferred in a Marketing capacity• Strong analytical skills, ability to synthesize data, and track program performance• Detail oriented with the ability to prioritize and manage change in a fast-paced environment• Creative problem solver, with the ability to work with ambiguity• Highly organized with a passion for details• Excellent written and verbal communication skills• Proficient in MS Office• Working knowledge of Salesforce requiredSummaryIf you are interested in the Marketing Operations Specialist role, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry?Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.5/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry?Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.5/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis WORK FROM HOME!Job details:-3 month contract with possible permanency and contract extension-Monday-Friday, 8am-5pm-Work from home- permanently-$22-23$/hour Why do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga What you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuAdvantagesWhy do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga ResponsibilitiesWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QualificationsAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSummaryThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis WORK FROM HOME!Job details:-3 month contract with possible permanency and contract extension-Monday-Friday, 8am-5pm-Work from home- permanently-$22-23$/hour Why do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga What you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuAdvantagesWhy do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga ResponsibilitiesWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QualificationsAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSummaryThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nanaimo, British Columbia
      • Permanent
      Randstad Staffing, Canada’s leading employment firm is now actively recruiting results driven candidates to fill a permanent full-time Salesperson role with one of our clients in Nanaimo BC. Candidates will have the most success if they have experience with furniture and appliance sales. Opportunity: Full time, permanent positionLocation: Nanaimo, BCHours: Full time, 9.30AM - 4.30PM, varied days (must be available to work Saturdays). Salary: 36,000 or 6% commission on sales (whichever is higher)Start: As soon as possibleAdvantages- Permanent position- Day shift hours- start ASAP- 2 weeks vacation package- Benefits package available- On-site parking- work for a independantly owned / family operated company who care deeply for their staffResponsibilities• Building meaningful and long-term relationships with customers, using your in depth knowledge to guide purchases• Meet sales goals • Ensure high levels of customers satisfaction through excellent service• Maintain outstanding store condition and visual merchandising standards• Additional duties as neededQualifications• A minimum of two years sales experience • Furniture/ appliance sales an asset• A proven ability to exceed sales targets• A keen interest in interior design and the home furnishings industry• Strong adaptability and the ability to take initiative• Strong organizational and time management skills• Good communication and interpersonal skillsSummaryIf this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to misty.therrien@randstad.ca, or raj.sra@randstad.ca. All applications are welcome, but only those who meet the requirements will be contacted.Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help.We look forward to hearing from you!Misty,RajRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Staffing, Canada’s leading employment firm is now actively recruiting results driven candidates to fill a permanent full-time Salesperson role with one of our clients in Nanaimo BC. Candidates will have the most success if they have experience with furniture and appliance sales. Opportunity: Full time, permanent positionLocation: Nanaimo, BCHours: Full time, 9.30AM - 4.30PM, varied days (must be available to work Saturdays). Salary: 36,000 or 6% commission on sales (whichever is higher)Start: As soon as possibleAdvantages- Permanent position- Day shift hours- start ASAP- 2 weeks vacation package- Benefits package available- On-site parking- work for a independantly owned / family operated company who care deeply for their staffResponsibilities• Building meaningful and long-term relationships with customers, using your in depth knowledge to guide purchases• Meet sales goals • Ensure high levels of customers satisfaction through excellent service• Maintain outstanding store condition and visual merchandising standards• Additional duties as neededQualifications• A minimum of two years sales experience • Furniture/ appliance sales an asset• A proven ability to exceed sales targets• A keen interest in interior design and the home furnishings industry• Strong adaptability and the ability to take initiative• Strong organizational and time management skills• Good communication and interpersonal skillsSummaryIf this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to misty.therrien@randstad.ca, or raj.sra@randstad.ca. All applications are welcome, but only those who meet the requirements will be contacted.Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help.We look forward to hearing from you!Misty,RajRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Drummondville, Québec
      • Contract
      Do you have strong attention to detail? Looking to expand your experience in administrative support? If you like working with reports, files, and data, we have an opportunity for you.We're looking for a Bilingual Administrative Assistant to join our client, a multinational technologies company, for their Drummondville, QC location.Advantages- Work for a multinational technologies company- Drummondville location- 5-month contract, with a potential for full time hire- Monday to Friday- 10am to 16:30pm- $21/hourStart Date: May 24th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Administrative Assistant, your responsibilities will include:• Preparing specialized routine reports, correspondences, and statistics • Maintaining records and files• Data entry• Completing reports• Assisting with the administration of projectsQualifications• Fluent in French and English• 3+ years of Administrative support experience• Excellent communication skills - both orally and in writing• Analytical and detail orientated• Proficient MS Office skills• Strong team playerSummaryIf you're interested in the Bilingual Administrative Assistant role in Drummondville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have strong attention to detail? Looking to expand your experience in administrative support? If you like working with reports, files, and data, we have an opportunity for you.We're looking for a Bilingual Administrative Assistant to join our client, a multinational technologies company, for their Drummondville, QC location.Advantages- Work for a multinational technologies company- Drummondville location- 5-month contract, with a potential for full time hire- Monday to Friday- 10am to 16:30pm- $21/hourStart Date: May 24th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Administrative Assistant, your responsibilities will include:• Preparing specialized routine reports, correspondences, and statistics • Maintaining records and files• Data entry• Completing reports• Assisting with the administration of projectsQualifications• Fluent in French and English• 3+ years of Administrative support experience• Excellent communication skills - both orally and in writing• Analytical and detail orientated• Proficient MS Office skills• Strong team playerSummaryIf you're interested in the Bilingual Administrative Assistant role in Drummondville, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      • $75,000 - $80,000 per year
      Do you have a passion for sales? Do you enjoy working in a team environment? Do you enjoy working in a fast-paced environment? Do you enjoy setting up and following KPIs? Are you Bilingual in French and English? Then we have the job for you!Randstad is looking for a Lead Generation Manager to work for a well-known photography company in the Brampton area. This is a permanent, full-time position in a brand new role!To find out more, read below:Type: PermanentHours: Monday - Friday regular business hours (No evenings or weekends!)Salary: 75k-80K + bonusLocation: Brampton - Work from home for the time being Equipment provided by the companyBenefits included RSP4 weeks vacation + sick days Free parkingAdvantages- Permanent opportunity - Regular business hours- Competitive Salary - opportunity to earn over 100k!- Work from home- Equipment provided - 4 weeks vacation to start!- Benefits included- Gym on site - Education allowance - Be in a brand new positionResponsibilities- Running a team of 9 lead generators - Team will be cold calling and passing leads along to sales reps- Build a team from the ground up- Create KPIs and enforce them in the team- Do training and coaching, providing 1:1s to the staff- Building a team environment - Drive team to success Qualifications- Bilingual in French and English is an asset - Min 3 years of Lead Generation - Business to Business experience is a must - Cold calling experience is a must - Management experience is a must - Organization and problem-solving sills - Good leadership skills SummaryIf this sounds like something that interests you, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Lead Generation Manager"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for sales? Do you enjoy working in a team environment? Do you enjoy working in a fast-paced environment? Do you enjoy setting up and following KPIs? Are you Bilingual in French and English? Then we have the job for you!Randstad is looking for a Lead Generation Manager to work for a well-known photography company in the Brampton area. This is a permanent, full-time position in a brand new role!To find out more, read below:Type: PermanentHours: Monday - Friday regular business hours (No evenings or weekends!)Salary: 75k-80K + bonusLocation: Brampton - Work from home for the time being Equipment provided by the companyBenefits included RSP4 weeks vacation + sick days Free parkingAdvantages- Permanent opportunity - Regular business hours- Competitive Salary - opportunity to earn over 100k!- Work from home- Equipment provided - 4 weeks vacation to start!- Benefits included- Gym on site - Education allowance - Be in a brand new positionResponsibilities- Running a team of 9 lead generators - Team will be cold calling and passing leads along to sales reps- Build a team from the ground up- Create KPIs and enforce them in the team- Do training and coaching, providing 1:1s to the staff- Building a team environment - Drive team to success Qualifications- Bilingual in French and English is an asset - Min 3 years of Lead Generation - Business to Business experience is a must - Cold calling experience is a must - Management experience is a must - Organization and problem-solving sills - Good leadership skills SummaryIf this sounds like something that interests you, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Lead Generation Manager"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Hamilton, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA, or surrounding area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA, or surrounding area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside SalesTerm: Permanent full timeLocation: Remote - work from home anywhere in QuebecHours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary starting at $40,000 with uncapped commission- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality (restaurant) industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do as a Bilingual Inside Sales representative:- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Help expand the companies reach with new sales- Collaborate within your team- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Confident in your abilities to build relationships- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales or Call Centre is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales- Quebec".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside SalesTerm: Permanent full timeLocation: Remote - work from home anywhere in QuebecHours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary starting at $40,000 with uncapped commission- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality (restaurant) industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do as a Bilingual Inside Sales representative:- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Help expand the companies reach with new sales- Collaborate within your team- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Confident in your abilities to build relationships- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales or Call Centre is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales- Quebec".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are looking for a Bilingual Collections Agent for our client in the printing and telecommunications industry. If you have strong problem-solving and negotiation skills with a passion for customer service, this role will be a great opportunity for you!This is a work-from-home opportunity until the company is ready to open the offices again.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $18.65 to 20 per hour- Monday to Friday- No weekends- Rotating shifts between 9am to 5pm- Montreal area- Remote work at the moment- 12-month assignment- Start Date: ASAPWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Evaluate if credit or debits need to be issued• Rationalize payment plans with customers• Identify root cause and implement process improvement procedures• Cash collections forecasting for themanager• Owning the customer file end to end for resolution• Recommend alternatives for problem resolution• Exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining resultsQualifications• Bilingual (French and English)• Minimum 1 year of collections experience• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Collections Agent role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Collections Agent for our client in the printing and telecommunications industry. If you have strong problem-solving and negotiation skills with a passion for customer service, this role will be a great opportunity for you!This is a work-from-home opportunity until the company is ready to open the offices again.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $18.65 to 20 per hour- Monday to Friday- No weekends- Rotating shifts between 9am to 5pm- Montreal area- Remote work at the moment- 12-month assignment- Start Date: ASAPWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Evaluate if credit or debits need to be issued• Rationalize payment plans with customers• Identify root cause and implement process improvement procedures• Cash collections forecasting for themanager• Owning the customer file end to end for resolution• Recommend alternatives for problem resolution• Exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining resultsQualifications• Bilingual (French and English)• Minimum 1 year of collections experience• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Collections Agent role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable topic? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Bilingual Contact Centre Agent to work from home (at least for now!) for a great organization in the financial industry. As a Bilingual Contact Centre Agent, you’ll be responsible for taking inbound calls and dealing with emails and other forms of communication from people throughout the organization. You’ll be challenged every day to reach targets and to develop your sales skills, while maintaining a high degree of customer service!.Read below for some specifics about the role and why you should work here!AdvantagesBase Salary starting at 41kHours – M-F 8am-6pm, Sat & Sun 9am-4:30pm (alternating weekends working)bi-monthly pay cyclemedical/dental benefits, RRSP matching, and vacationwork from home (at least to start)computer and related equipment would be provided. ResponsibilitiesTake and make calls in a tactful and professional mannerAssist clients with solving complex problems and general inquiriesReview files and make suggestions for products and servicesEnsure adherence to set policy guidelines and processesAssist other departments as necessary to ensure a great customer experienceYou’ll be building strong relationships with clients and companies through the areaMost importantly, you’ll be expected to meet or exceed your targetsQualificationsA drive to succeed!At least 1-2 years of customer service and sales experienceBilingualism in English and French requiredExcellent communication skills and the ability to present effectively over the phoneMust have previous customer service experience (call centre strongly preferred)High attention to detail and ability to maintain professionalism under pressureYou will need to pass a stringent credit and criminal record checkYou will NEED to be self-motivated and driven to succeedSummaryPlease apply by… Visiting www.randstad.ca and apply through the posting You can also… E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Rikki or Erin We appreciate all applications, however, only those who meet the requirements for this role will be contacted. Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable topic? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Bilingual Contact Centre Agent to work from home (at least for now!) for a great organization in the financial industry. As a Bilingual Contact Centre Agent, you’ll be responsible for taking inbound calls and dealing with emails and other forms of communication from people throughout the organization. You’ll be challenged every day to reach targets and to develop your sales skills, while maintaining a high degree of customer service!.Read below for some specifics about the role and why you should work here!AdvantagesBase Salary starting at 41kHours – M-F 8am-6pm, Sat & Sun 9am-4:30pm (alternating weekends working)bi-monthly pay cyclemedical/dental benefits, RRSP matching, and vacationwork from home (at least to start)computer and related equipment would be provided. ResponsibilitiesTake and make calls in a tactful and professional mannerAssist clients with solving complex problems and general inquiriesReview files and make suggestions for products and servicesEnsure adherence to set policy guidelines and processesAssist other departments as necessary to ensure a great customer experienceYou’ll be building strong relationships with clients and companies through the areaMost importantly, you’ll be expected to meet or exceed your targetsQualificationsA drive to succeed!At least 1-2 years of customer service and sales experienceBilingualism in English and French requiredExcellent communication skills and the ability to present effectively over the phoneMust have previous customer service experience (call centre strongly preferred)High attention to detail and ability to maintain professionalism under pressureYou will need to pass a stringent credit and criminal record checkYou will NEED to be self-motivated and driven to succeedSummaryPlease apply by… Visiting www.randstad.ca and apply through the posting You can also… E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Rikki or Erin We appreciate all applications, however, only those who meet the requirements for this role will be contacted. Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Orangeville, Ontario
      • Permanent
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in the Orangeville area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 14th 2021What(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in the Orangeville area)When?- Training starts June 14th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hour Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca, or through this posting2) Email your interest and resume to christopher.chevrier@randstad.ca, please use "Bilingual Chargeback Analyst" as the subjectSummaryBilingual Chargeback Analyst Starting as of June 14th 2021 Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $44,000 - $48,000 per year
      Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU! ☝Let me tell you a little bit more about this amazing opportunity. 😃We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada! 💯✅ Permanent employment;✅ 100% work from home;✅ Competitive base salary with the possibility of an annual bonus;✅ Full insurance from day one;✅ Training and certification paid by the company;Have I managed to get your attention? If the answer is YES, I encourage you to continue reading right HERE! ⬇AdvantagesInterested? Wait until you see the benefits of this opportunity 🔥 :➡ Work from home during the pandemic;➡ Great possibility of advancement;➡ Comprehensive benefits from day one;➡ Annual bonus;➡ Paid training;➡ Equipment provided by the company;➡ Rotary schedule;➡ AMF permit paid by the employer;ResponsibilitiesWhat does a typical day look like at a job like this? Look no further, I have the answer for you HERE ☎:➡ Answer incoming calls;➡ Provide an exceptional customer experience;➡ Find adequate solutions for clients;➡ Achieve the targeted objectives;➡ Advise clients on personal damage insurance;QualificationsSurely you have to tell yourself that this is too good to be true? No, it is indeed true! On the other hand, at the risk of seeming boring, here are the criteria we are looking for our perfect fit ✨ :➡ Bilingual [French and English];➡ Minimum 3 years of relevant experience in customer service➡ Have a quiet place in order to work efficiently from home;➡ Be available from Monday to Friday between 8 a.m. and 8 p.m. + Saturday from 9 a.m. to 4 p.m. (yes you read that right, even on Saturday! No exceptions will be made);➡ Have a DEC, or a Bachelor Degree;Wait, that's not all! Here is a list of optional criteria that make you a LEGENDARY candidate 🔥 :➡ Experience in a call center;➡ Experience in the field of sales (direct and / or indirect);➡ Hold the AMF license;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: florence.lefebvre@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU! ☝Let me tell you a little bit more about this amazing opportunity. 😃We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada! 💯✅ Permanent employment;✅ 100% work from home;✅ Competitive base salary with the possibility of an annual bonus;✅ Full insurance from day one;✅ Training and certification paid by the company;Have I managed to get your attention? If the answer is YES, I encourage you to continue reading right HERE! ⬇AdvantagesInterested? Wait until you see the benefits of this opportunity 🔥 :➡ Work from home during the pandemic;➡ Great possibility of advancement;➡ Comprehensive benefits from day one;➡ Annual bonus;➡ Paid training;➡ Equipment provided by the company;➡ Rotary schedule;➡ AMF permit paid by the employer;ResponsibilitiesWhat does a typical day look like at a job like this? Look no further, I have the answer for you HERE ☎:➡ Answer incoming calls;➡ Provide an exceptional customer experience;➡ Find adequate solutions for clients;➡ Achieve the targeted objectives;➡ Advise clients on personal damage insurance;QualificationsSurely you have to tell yourself that this is too good to be true? No, it is indeed true! On the other hand, at the risk of seeming boring, here are the criteria we are looking for our perfect fit ✨ :➡ Bilingual [French and English];➡ Minimum 3 years of relevant experience in customer service➡ Have a quiet place in order to work efficiently from home;➡ Be available from Monday to Friday between 8 a.m. and 8 p.m. + Saturday from 9 a.m. to 4 p.m. (yes you read that right, even on Saturday! No exceptions will be made);➡ Have a DEC, or a Bachelor Degree;Wait, that's not all! Here is a list of optional criteria that make you a LEGENDARY candidate 🔥 :➡ Experience in a call center;➡ Experience in the field of sales (direct and / or indirect);➡ Hold the AMF license;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: florence.lefebvre@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Contract
      Are you interested in working for a leader in Transport that specializes in LTL, Courier Service, Cold Storage, Store Distribution? Would you like an opportunity to prove your skills If the answer to any of the above is YES, we have the position for you!We are looking for an Evening Dock Administrator for a leader in the transportation industry, located in Mississauga. As an Evening Dock Administrator, you will ensure smooth communication with customers, drivers, supervisor and dock staff. Work along with supervisor and claims department in a timely and efficient manner, supporting the company’s reputation for excellent customer service. This is a temporary position with chances of becoming a permanent role. We are looking for an individual in the Mississauga area with availability to start ASAP.Hours of Work: M-F 2:30AM-11:00AMLocation: BramptonWhat YOU will be doing as an Evening Dock Administrator:-Managing and processing customer orders from a variety of sources, including fax, email and online-Perform daily dock check and maintain an account of all OS&D freight.-Ensuring accuracy of order using rigorous attention to detail-Resolve order issues efficiently-Record and file dispatch entries with all the details related to truck-Answering customer phone calls and direct to respective departmentsWhat’s in it for YOU as a Dock Administrator?- 6-month contract to start- Paying $18-$19- Benefits offered at a discount through Randstad- Location close to the highway in Mississauga- Supportive and friendly team and management- Opportunity to work with a leader in the industry- Opportunity to gain customer service experience in the field of Dock ManagementWhat YOU bring to the table as an Evening Dock Administrator?-1-3 years experience administrative support -Ability to multitask-Maintain smooth flow of communication within the departments-Proficient in Microsoft Office and TruckMate-Excellent time management skills with experience working in a fast-paced environment-Ability to work under pressure with high degree of accuracy-Friendly, team playerIf you believe this Evening Dock Administrator opportunity in Mississauga is perfect for you, pleaseapply as soon as possible, and feel free to give us a call if you have any questions. If you have therelevant experience, please send your resume and a synopsis of why you'd be a good fit toangie.stojakovic@randstad.ca and or natasha.villafria@randstad.caRandstad oversees various temporary and permanent administrative roles such as Reception,Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, DataEntry, Junior Human Resources, Junior Marketing, and Junior Accounting roles. If you happen to haveexperience in any of these roles, please feel free to reach out to us to discuss future possibilities!Angie,NatashaAdvantagesWhat’s in it for YOU as a Evening Dock Administrator?- 6-month contract to start- Paying $18-$19- Benefits offered at a discount through Randstad- Location close to the highway in Mississauga- Supportive and friendly team and management- Opportunity to work with a leader in the industry- Opportunity to gain customer service experience in the field of Dock ManagementResponsibilitiesWhat YOU will be doing as a Evening Dock Administrator-Managing and processing customer orders from a variety of sources, including fax, email and online-Perform daily dock check and maintain an account of all OS&D freight.-Ensuring accuracy of order using rigorous attention to detail-Resolve order issues efficiently-Record and file dispatch entries with all the details related to truck-Answering customer phone calls and direct to respective departmentsQualificationsWhat YOU bring to the table as a Dock Administrator -1-3 years experience in customer service-Ability to multitask-Maintain smooth flow of communication within the departments-Proficient in Microsoft Office and TruckMate-Excellent time management skills with experience working in a fast-paced environment-Ability to work under pressure with high degree of accuracy-Friendly, team playerSummaryIf you believe this Evening Dock Administrator opportunity in Mississauga is perfect for you, pleaseapply as soon as possible, and feel free to give us a call if you have any questions. If you have therelevant experience, please send your resume and a synopsis of why you'd be a good fit toangie.stojakovic@randstad.ca and or natasha.villafria@randstad.caRandstad oversees various temporary and permanent administrative roles such as Reception,Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, DataEntry, Junior Human Resources, Junior Marketing, and Junior Accounting roles. If you happen to haveexperience in any of these roles, please feel free to reach out to us to discuss future possibilities!Angie,NatashaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you interested in working for a leader in Transport that specializes in LTL, Courier Service, Cold Storage, Store Distribution? Would you like an opportunity to prove your skills If the answer to any of the above is YES, we have the position for you!We are looking for an Evening Dock Administrator for a leader in the transportation industry, located in Mississauga. As an Evening Dock Administrator, you will ensure smooth communication with customers, drivers, supervisor and dock staff. Work along with supervisor and claims department in a timely and efficient manner, supporting the company’s reputation for excellent customer service. This is a temporary position with chances of becoming a permanent role. We are looking for an individual in the Mississauga area with availability to start ASAP.Hours of Work: M-F 2:30AM-11:00AMLocation: BramptonWhat YOU will be doing as an Evening Dock Administrator:-Managing and processing customer orders from a variety of sources, including fax, email and online-Perform daily dock check and maintain an account of all OS&D freight.-Ensuring accuracy of order using rigorous attention to detail-Resolve order issues efficiently-Record and file dispatch entries with all the details related to truck-Answering customer phone calls and direct to respective departmentsWhat’s in it for YOU as a Dock Administrator?- 6-month contract to start- Paying $18-$19- Benefits offered at a discount through Randstad- Location close to the highway in Mississauga- Supportive and friendly team and management- Opportunity to work with a leader in the industry- Opportunity to gain customer service experience in the field of Dock ManagementWhat YOU bring to the table as an Evening Dock Administrator?-1-3 years experience administrative support -Ability to multitask-Maintain smooth flow of communication within the departments-Proficient in Microsoft Office and TruckMate-Excellent time management skills with experience working in a fast-paced environment-Ability to work under pressure with high degree of accuracy-Friendly, team playerIf you believe this Evening Dock Administrator opportunity in Mississauga is perfect for you, pleaseapply as soon as possible, and feel free to give us a call if you have any questions. If you have therelevant experience, please send your resume and a synopsis of why you'd be a good fit toangie.stojakovic@randstad.ca and or natasha.villafria@randstad.caRandstad oversees various temporary and permanent administrative roles such as Reception,Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, DataEntry, Junior Human Resources, Junior Marketing, and Junior Accounting roles. If you happen to haveexperience in any of these roles, please feel free to reach out to us to discuss future possibilities!Angie,NatashaAdvantagesWhat’s in it for YOU as a Evening Dock Administrator?- 6-month contract to start- Paying $18-$19- Benefits offered at a discount through Randstad- Location close to the highway in Mississauga- Supportive and friendly team and management- Opportunity to work with a leader in the industry- Opportunity to gain customer service experience in the field of Dock ManagementResponsibilitiesWhat YOU will be doing as a Evening Dock Administrator-Managing and processing customer orders from a variety of sources, including fax, email and online-Perform daily dock check and maintain an account of all OS&D freight.-Ensuring accuracy of order using rigorous attention to detail-Resolve order issues efficiently-Record and file dispatch entries with all the details related to truck-Answering customer phone calls and direct to respective departmentsQualificationsWhat YOU bring to the table as a Dock Administrator -1-3 years experience in customer service-Ability to multitask-Maintain smooth flow of communication within the departments-Proficient in Microsoft Office and TruckMate-Excellent time management skills with experience working in a fast-paced environment-Ability to work under pressure with high degree of accuracy-Friendly, team playerSummaryIf you believe this Evening Dock Administrator opportunity in Mississauga is perfect for you, pleaseapply as soon as possible, and feel free to give us a call if you have any questions. If you have therelevant experience, please send your resume and a synopsis of why you'd be a good fit toangie.stojakovic@randstad.ca and or natasha.villafria@randstad.caRandstad oversees various temporary and permanent administrative roles such as Reception,Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, DataEntry, Junior Human Resources, Junior Marketing, and Junior Accounting roles. If you happen to haveexperience in any of these roles, please feel free to reach out to us to discuss future possibilities!Angie,NatashaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Burlington, Ontario
      • Permanent
      Life Sales Specialist in BurlingtonDo you have a passion for sales, customer service and insurance ? Are you looking to join a small but mighty sales teams with an amazing work culture? Do you want to be a part of a energic team and report to a manager with an open door policy? If you consider yourself a go- getter with a sales driven mentally, then we might have the perfect role for you. We are recruiting for a "Life Sales Specialist" for an established Insurance company in Burlington. The ideal candidate will have experience with customer service, sales, and/or administration. As the Sales Specialist you will work in a collaborative team environment to support the sales of Life policies providing outstanding customer service and processing various servicing functions. If you enjoy speaking to clients, have an outgoing personality and have your LLQP license, then this could be a great opportunity for you!If you would like to be considered for this position please send your resume to aliyah.sykes@randstad.ca today! Advantages•Work from home opportunity • Permanent/ Full time position• Competitive annual salary range from $50k to $70k (depending on experience)•Vacation pays for 2 weeks• Great benefit package•Commission $25 per policy settled•Sales incentives plan up to 10% base salary in bonus, paid out quarterly.•Offers job shadowing opportunities and mentorship opportunities.• Fantastic growth oppurtunities within the organizationResponsibilities•No cold calling - warm leads passed •Manage relationships and deliver excellent customer service•Explain how life insurance and related products work and provide expert insurance advice and guidance to customers.•Review digital life insurance applications for accuracy before submission to the insurance carrier(s).•Regularly communicate with customers through various channels, including phone, email, web, and video chat.•Demonstrate expertise in non-face-to-face carrier workflows, underwriting processes, and software tools.Qualifications•Comfortable to work as an energetic team member.•Enthusiastic and sales driven.•LLQP or OTL license is required •Determined to meet team targets and sales targets.•Minimum of two years of experience in Customer Services areas.•Self-motivated, Sales oriented, better communication skills and must have experience in sales industry.SummaryHow to Apply?1. Apply online at Randstad.ca today!2. Email your resume to aliyah.sykes@randstad.ca Chanel,AliyahPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Life Sales Specialist in BurlingtonDo you have a passion for sales, customer service and insurance ? Are you looking to join a small but mighty sales teams with an amazing work culture? Do you want to be a part of a energic team and report to a manager with an open door policy? If you consider yourself a go- getter with a sales driven mentally, then we might have the perfect role for you. We are recruiting for a "Life Sales Specialist" for an established Insurance company in Burlington. The ideal candidate will have experience with customer service, sales, and/or administration. As the Sales Specialist you will work in a collaborative team environment to support the sales of Life policies providing outstanding customer service and processing various servicing functions. If you enjoy speaking to clients, have an outgoing personality and have your LLQP license, then this could be a great opportunity for you!If you would like to be considered for this position please send your resume to aliyah.sykes@randstad.ca today! Advantages•Work from home opportunity • Permanent/ Full time position• Competitive annual salary range from $50k to $70k (depending on experience)•Vacation pays for 2 weeks• Great benefit package•Commission $25 per policy settled•Sales incentives plan up to 10% base salary in bonus, paid out quarterly.•Offers job shadowing opportunities and mentorship opportunities.• Fantastic growth oppurtunities within the organizationResponsibilities•No cold calling - warm leads passed •Manage relationships and deliver excellent customer service•Explain how life insurance and related products work and provide expert insurance advice and guidance to customers.•Review digital life insurance applications for accuracy before submission to the insurance carrier(s).•Regularly communicate with customers through various channels, including phone, email, web, and video chat.•Demonstrate expertise in non-face-to-face carrier workflows, underwriting processes, and software tools.Qualifications•Comfortable to work as an energetic team member.•Enthusiastic and sales driven.•LLQP or OTL license is required •Determined to meet team targets and sales targets.•Minimum of two years of experience in Customer Services areas.•Self-motivated, Sales oriented, better communication skills and must have experience in sales industry.SummaryHow to Apply?1. Apply online at Randstad.ca today!2. Email your resume to aliyah.sykes@randstad.ca Chanel,AliyahPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Emerald Park, Saskatchewan
      • Permanent
      Are you an administrative professional with experience in an office environment? Are you comfortable managing multiple responsibilities and prioritizing accordingly? Do you have a natural ability to effectively organize, plan, and direct information? If so, we have an opportunity for you!We are currently looking for a customer service representative in Regina! You will be responsible for providing daily customer service solutions for inquiries, orders, payments, and policies. Selling corresponding products, preparing sales orders, and writing reports as well as receiving and tracking inventory levels in accordance with established procedures. The successful applicant for this position will have previous experience in a similar role and will be able to effectively interact with computer software. Accountabilities:● Maintains a positive attitude and communicates effectively with team members and customers.● Achieves customer service/team member satisfaction and builds strong customer/team member relationships.● Maintains solid knowledge of the production process (training will be provided.).● Follows and practices Industrial Health and Safety policies, procedures, and legislative standards.● Accuracy; focused on meeting customer service requirements; with the goal of minimizing error rates and adjustments.● Maintains proper levels of inventory.● Maintains confidentiality of records and information.● Demonstration of Company values.Working Conditions:● Office environment: temperature, noise level, etc. is normal, sitting, standing.● No or very limited exposure to physical risk unless in production/manufacturing area.● Needs to lift and/or move up to 25 pounds.Advantages- Full-time hours with potential for overtime- Predominately daytime hours, Monday to Friday.- Work directly in Regina.- Large and well-known company.- Challenging and engaging work.- Competitive Salary.ResponsibilitiesCustomer Service:● Coordinates daily customer orders to ensure timely and accurate delivery. Works with other departments/areas to ensure customer order delivery meets expectations.● Provides superior customer service by assisting customers with their unique and specific needs. Maintains a positive, friendly dialogue with all types of customers and flexes communications style to suit the customer.● Listens to, clarifies, and resolves customer complaints. Identifies practical cost-effective solutions for the customer regarding products and deliveries.● Prepares to invoice for exchanges, refunds, and/or credits accurately and in a timely manner.● Double-checks all customer service documentations prior to submitting.Sales And Marketing Service:● Answers incoming sales inquiries from customers.● Provides product knowledge to our customers.● Prepares manual and electronic sales orders; ensuring accurate information of products for our customers.● Receives sales payments; issues credit applications and credit card authorization forms to ensure proper payment is received.Inventory Management:● Receives Daily Production Reports (DPR) and enters daily production into our in-house software system WERPS.● Enters production sheets into WERPS to ensure an accurate record of inventory.● Generates invoices from WERPS to remove products from inventory.● Maintains and tracks inventory of sales and re-sale items to identify where the product is and to coordinate shipment for our customers.● Provides accurate inventory counts as required.Schedules and Measurements:● Determines the most effective and efficient shipping method for customers’ products.● Schedules transportation based on our shipping schedule.● Maintains shipping/receiving schedules based on production/customer schedule.● Inquires about freight rates. Determines the best fit based on customer needs.● Ensures all proper documentation for shipments is completed and accurate.● Prepares calculated lists in balanced bundling and weights on diagrams to ensure loads comply with provincial trucking laws and standards.QualificationsEducation and Knowledge Required:● Grade 12 high school, GED or mature student diploma. Post-secondary education from an accredited institution is a definite asset. Combinations of education and experience will be considered.● Basis accounting principles.● Knowledge of measurements and weights for shipping purposes.● Knowledge of metric and imperial measurements.● Culvert and/or steel product manufacturing knowledge is an asset.● Basic knowledge of reading drawings a definite asset.● Knowledge and understanding of industry specifics and standards.● Intermediate level of knowledge of Microsoft applications (e.g. excel, word, MS outlook, internet).Experience and Technical Skills Required:● One to three years of customer service and sales experience of related experience and/or training; or equivalent.● Combinations of education and experience will be considered.● Effective customer service, communication, and interpersonal skills to our customers in a positive, friendly, outgoing, and professional manner at all times.● Ability to perform metric and imperial conversion calculations.● Intermediate level of computer skills (Ms. Word, Excel, MS Outlook, Internet,).Abilities and Competencies Required:● Multi-tasking ability with strong organizational and time management skills.● Ability to work under pressure, within tight timelines to meet our customer demands and expectations.● Attention to detail for accuracy purposes, to limit errors and corrections/adjustments.● Problem-solving ability to handle a variety of situations where only limited standardization exists.● Flexibility with the ability to remain calm, cool, and professional at all times when dealing with everyone.● Ability to interpret a variety of instructions in written, oral, diagram, or schedule form. SummaryThere are 3 easy ways to apply;- Apply directly through this post!- Email your resume to saskatoonjobs@randstad.ca *** Remember to include the title of this job ad in the subject line***- Create a profile and apply through our website, www.randstad.caWe thank all applicants for their interest in this position! Please note that only those selected for remote interviews will be contacted.Thanks, and stay safe out there!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an administrative professional with experience in an office environment? Are you comfortable managing multiple responsibilities and prioritizing accordingly? Do you have a natural ability to effectively organize, plan, and direct information? If so, we have an opportunity for you!We are currently looking for a customer service representative in Regina! You will be responsible for providing daily customer service solutions for inquiries, orders, payments, and policies. Selling corresponding products, preparing sales orders, and writing reports as well as receiving and tracking inventory levels in accordance with established procedures. The successful applicant for this position will have previous experience in a similar role and will be able to effectively interact with computer software. Accountabilities:● Maintains a positive attitude and communicates effectively with team members and customers.● Achieves customer service/team member satisfaction and builds strong customer/team member relationships.● Maintains solid knowledge of the production process (training will be provided.).● Follows and practices Industrial Health and Safety policies, procedures, and legislative standards.● Accuracy; focused on meeting customer service requirements; with the goal of minimizing error rates and adjustments.● Maintains proper levels of inventory.● Maintains confidentiality of records and information.● Demonstration of Company values.Working Conditions:● Office environment: temperature, noise level, etc. is normal, sitting, standing.● No or very limited exposure to physical risk unless in production/manufacturing area.● Needs to lift and/or move up to 25 pounds.Advantages- Full-time hours with potential for overtime- Predominately daytime hours, Monday to Friday.- Work directly in Regina.- Large and well-known company.- Challenging and engaging work.- Competitive Salary.ResponsibilitiesCustomer Service:● Coordinates daily customer orders to ensure timely and accurate delivery. Works with other departments/areas to ensure customer order delivery meets expectations.● Provides superior customer service by assisting customers with their unique and specific needs. Maintains a positive, friendly dialogue with all types of customers and flexes communications style to suit the customer.● Listens to, clarifies, and resolves customer complaints. Identifies practical cost-effective solutions for the customer regarding products and deliveries.● Prepares to invoice for exchanges, refunds, and/or credits accurately and in a timely manner.● Double-checks all customer service documentations prior to submitting.Sales And Marketing Service:● Answers incoming sales inquiries from customers.● Provides product knowledge to our customers.● Prepares manual and electronic sales orders; ensuring accurate information of products for our customers.● Receives sales payments; issues credit applications and credit card authorization forms to ensure proper payment is received.Inventory Management:● Receives Daily Production Reports (DPR) and enters daily production into our in-house software system WERPS.● Enters production sheets into WERPS to ensure an accurate record of inventory.● Generates invoices from WERPS to remove products from inventory.● Maintains and tracks inventory of sales and re-sale items to identify where the product is and to coordinate shipment for our customers.● Provides accurate inventory counts as required.Schedules and Measurements:● Determines the most effective and efficient shipping method for customers’ products.● Schedules transportation based on our shipping schedule.● Maintains shipping/receiving schedules based on production/customer schedule.● Inquires about freight rates. Determines the best fit based on customer needs.● Ensures all proper documentation for shipments is completed and accurate.● Prepares calculated lists in balanced bundling and weights on diagrams to ensure loads comply with provincial trucking laws and standards.QualificationsEducation and Knowledge Required:● Grade 12 high school, GED or mature student diploma. Post-secondary education from an accredited institution is a definite asset. Combinations of education and experience will be considered.● Basis accounting principles.● Knowledge of measurements and weights for shipping purposes.● Knowledge of metric and imperial measurements.● Culvert and/or steel product manufacturing knowledge is an asset.● Basic knowledge of reading drawings a definite asset.● Knowledge and understanding of industry specifics and standards.● Intermediate level of knowledge of Microsoft applications (e.g. excel, word, MS outlook, internet).Experience and Technical Skills Required:● One to three years of customer service and sales experience of related experience and/or training; or equivalent.● Combinations of education and experience will be considered.● Effective customer service, communication, and interpersonal skills to our customers in a positive, friendly, outgoing, and professional manner at all times.● Ability to perform metric and imperial conversion calculations.● Intermediate level of computer skills (Ms. Word, Excel, MS Outlook, Internet,).Abilities and Competencies Required:● Multi-tasking ability with strong organizational and time management skills.● Ability to work under pressure, within tight timelines to meet our customer demands and expectations.● Attention to detail for accuracy purposes, to limit errors and corrections/adjustments.● Problem-solving ability to handle a variety of situations where only limited standardization exists.● Flexibility with the ability to remain calm, cool, and professional at all times when dealing with everyone.● Ability to interpret a variety of instructions in written, oral, diagram, or schedule form. SummaryThere are 3 easy ways to apply;- Apply directly through this post!- Email your resume to saskatoonjobs@randstad.ca *** Remember to include the title of this job ad in the subject line***- Create a profile and apply through our website, www.randstad.caWe thank all applicants for their interest in this position! Please note that only those selected for remote interviews will be contacted.Thanks, and stay safe out there!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Moncton, New Brunswick
      • Permanent
      Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill a French Bilingual Customer Service Representative position in New Brunswick.Due to COVID 19, this opportunity is to work remotely from home - all hardware will be provided.We have partnered with one of Canada's fastest growing companies and are seeking French Bilingual speaking candidates to fill multiple permanent opportunities. If you're looking for a career where you can build rapport with customers and have meaningful interactions every day, all from the comfort of your home, then Randstad wants to hear from you. The process is simple, apply today, interview this week, and start next week.In this role, you will provide our client with direct feedback from their clients and customers. By directly communicating with the end customers, you will address inquiries, concerns and general feedback to increase customer satisfaction and retention.We are looking for candidates who have open availability Monday - Friday, 11:00 AM - 11:00 PM.Responsibilities:• Address customer inquiries, concerns and receive feedback• Thoroughly document all customer communication• Follow up with customers to ensure customer satisfaction and retentionAdvantagesAdvantages• Incredible company culture• Career advancement potential• Working remotely out of the comfort of your own home (hardware will be provided)• Great opportunity for growthResponsibilities-responding to customer requests via chat, email and telephone-being available for flexible shifts QualificationsQualifications• Must be fluent English & French• Must have at least 1 year of customer service experience• Committed to providing exceptional customer service• Attention to detail• Accurate and timely documenting of client/customer communication• Strong working knowledge of Microsoft OfficeSummaryHow to Apply?- Apply directly on this site- Email halifax.staffing@randstad.ca with the subject line: Bilingual Customer Service Representative We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill a French Bilingual Customer Service Representative position in New Brunswick.Due to COVID 19, this opportunity is to work remotely from home - all hardware will be provided.We have partnered with one of Canada's fastest growing companies and are seeking French Bilingual speaking candidates to fill multiple permanent opportunities. If you're looking for a career where you can build rapport with customers and have meaningful interactions every day, all from the comfort of your home, then Randstad wants to hear from you. The process is simple, apply today, interview this week, and start next week.In this role, you will provide our client with direct feedback from their clients and customers. By directly communicating with the end customers, you will address inquiries, concerns and general feedback to increase customer satisfaction and retention.We are looking for candidates who have open availability Monday - Friday, 11:00 AM - 11:00 PM.Responsibilities:• Address customer inquiries, concerns and receive feedback• Thoroughly document all customer communication• Follow up with customers to ensure customer satisfaction and retentionAdvantagesAdvantages• Incredible company culture• Career advancement potential• Working remotely out of the comfort of your own home (hardware will be provided)• Great opportunity for growthResponsibilities-responding to customer requests via chat, email and telephone-being available for flexible shifts QualificationsQualifications• Must be fluent English & French• Must have at least 1 year of customer service experience• Committed to providing exceptional customer service• Attention to detail• Accurate and timely documenting of client/customer communication• Strong working knowledge of Microsoft OfficeSummaryHow to Apply?- Apply directly on this site- Email halifax.staffing@randstad.ca with the subject line: Bilingual Customer Service Representative We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Acheson, Alberta
      • Permanent
      Our client supplies high end plastic products for the commercial market. They are committed to customer service and offering a diverse and fun working environment. As their new Warehouse Worker you will contribute to the overall success of the business by consistently providing superior customer service to clients and support an excellent team environment while maintaining safety as the first priority. You will carry out all aspects of warehousing such as operating forklift, shipping and receiving, loading/unloading containers/vehicles, picking and packing orders, and general housekeeping of the warehouse in an accurate and efficient manner while following all assigned procedures as set by the business.This is more than just a job; this is an exciting opportunity is tailored to a motivated, dedicated and experienced warehouse worker!Advantages-Full Time and Permanent Position -Monday to Friday, 8-5 work schedule- Benefits and vacation time-Working in an inclusive and fun environmentResponsibilities· Receive goods into the warehouse ensure that product is correct· Matching product received to packing slips, placing product in proper location· Preparing bills of lading or courier bills as required.· Pick, pack, weigh, and label outgoing orders ensuring goods are securely packed· Working outdoors in yard to load, unload, and ship orders regardless of whether-operating forklift- stand up indoors and large (9000 lbs) sit down counterbalance outdoors· Maintain a neat and tidy workspace· Adhering to health and safety policies and proceduresQualifications· Forklift safe operation certificate and forklift experience· Customer service focus· Excellent communication skills· Strong understanding of computers and applicable Warehousing programs· Ability to track inventory and complete cycle counts independently· Ability to work as a team· Ability to work standing· Physically able to move packages up to 50 lbs occasionallySummaryOur Acheson client is looking to hire the perfect candidate and that could be you!Please submit your resume to:stephanie.kihn@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client supplies high end plastic products for the commercial market. They are committed to customer service and offering a diverse and fun working environment. As their new Warehouse Worker you will contribute to the overall success of the business by consistently providing superior customer service to clients and support an excellent team environment while maintaining safety as the first priority. You will carry out all aspects of warehousing such as operating forklift, shipping and receiving, loading/unloading containers/vehicles, picking and packing orders, and general housekeeping of the warehouse in an accurate and efficient manner while following all assigned procedures as set by the business.This is more than just a job; this is an exciting opportunity is tailored to a motivated, dedicated and experienced warehouse worker!Advantages-Full Time and Permanent Position -Monday to Friday, 8-5 work schedule- Benefits and vacation time-Working in an inclusive and fun environmentResponsibilities· Receive goods into the warehouse ensure that product is correct· Matching product received to packing slips, placing product in proper location· Preparing bills of lading or courier bills as required.· Pick, pack, weigh, and label outgoing orders ensuring goods are securely packed· Working outdoors in yard to load, unload, and ship orders regardless of whether-operating forklift- stand up indoors and large (9000 lbs) sit down counterbalance outdoors· Maintain a neat and tidy workspace· Adhering to health and safety policies and proceduresQualifications· Forklift safe operation certificate and forklift experience· Customer service focus· Excellent communication skills· Strong understanding of computers and applicable Warehousing programs· Ability to track inventory and complete cycle counts independently· Ability to work as a team· Ability to work standing· Physically able to move packages up to 50 lbs occasionallySummaryOur Acheson client is looking to hire the perfect candidate and that could be you!Please submit your resume to:stephanie.kihn@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Permanent
      Customer Service - Manufacturing EnvironmentDo you come from customer service experience and are looking for a permanent position in the Oakville area? Are you looking to work for an employer that offers room for growth? Then we might have the perfect opportunity for you! The ideal candidate will come from 1-3 years experience in a CSR role- ideally from within a manufacturing environment. You will be responsible for communicating with customers about the product, shipments and timelines on fulfillment while maintaining effective notes in the system. We ideally are looking for someone who is comfortable with providing measurement information and can do quick calculations.This is a permanent opportunity in the Oakville area that offers room for growth! If you are interested in this position then please apply directly by submitting your resume to Aliyah.Sykes@randstad.caAdvantages- Working in a team environment that offers room for growth- Permanent full time opportunity that has hours of 8-4:30 or 8:30 am - 5- Annual salary of $45,000- $50,000- Medical and Dental benefits providedResponsibilities- Follow-up with customers on shipping timelines and updates on their orders as requested- Make notes in the system and effectively communicate what products were used to complete orders- Communicate with different departments within the company to ensure that orders are fulfilled- Manually enter Purchase orders in the system and update information accurately.- Create invoices and catch any discrepancies with documents- Complete customer reports as well as review inventory reports to ensure that product is available for us.- Provide effective follow-up to clients and customers within 24 hours of requestsQualifications- Effective communication with proven ability in following up with clients on deliveries- 1-3 years experience in Customer Service- ideally within a manufacturing environment which allowed you to enter PO’s, Process Invoices and Update the system- Ability to work well in a team environment- Attention to detail and organization skills are required in this roleSummaryIf this opportunity sounds like one you are interested in then we would love to hear from you! Please submit your resume to aliyah.sykes@randstad.ca or apply on Randstad.ca!Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service - Manufacturing EnvironmentDo you come from customer service experience and are looking for a permanent position in the Oakville area? Are you looking to work for an employer that offers room for growth? Then we might have the perfect opportunity for you! The ideal candidate will come from 1-3 years experience in a CSR role- ideally from within a manufacturing environment. You will be responsible for communicating with customers about the product, shipments and timelines on fulfillment while maintaining effective notes in the system. We ideally are looking for someone who is comfortable with providing measurement information and can do quick calculations.This is a permanent opportunity in the Oakville area that offers room for growth! If you are interested in this position then please apply directly by submitting your resume to Aliyah.Sykes@randstad.caAdvantages- Working in a team environment that offers room for growth- Permanent full time opportunity that has hours of 8-4:30 or 8:30 am - 5- Annual salary of $45,000- $50,000- Medical and Dental benefits providedResponsibilities- Follow-up with customers on shipping timelines and updates on their orders as requested- Make notes in the system and effectively communicate what products were used to complete orders- Communicate with different departments within the company to ensure that orders are fulfilled- Manually enter Purchase orders in the system and update information accurately.- Create invoices and catch any discrepancies with documents- Complete customer reports as well as review inventory reports to ensure that product is available for us.- Provide effective follow-up to clients and customers within 24 hours of requestsQualifications- Effective communication with proven ability in following up with clients on deliveries- 1-3 years experience in Customer Service- ideally within a manufacturing environment which allowed you to enter PO’s, Process Invoices and Update the system- Ability to work well in a team environment- Attention to detail and organization skills are required in this roleSummaryIf this opportunity sounds like one you are interested in then we would love to hear from you! Please submit your resume to aliyah.sykes@randstad.ca or apply on Randstad.ca!Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $50,000 per year
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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