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      • Westmount, Québec
      • Permanent
      • $18.00 per hour
      We are looking for dynamic, bilingual people with a strong interest in making a difference in people lives. Working in the medical field is very rewarding as you are able to help a person in need and bring support to them.Reporting to a Contact Center supervisor, this Customer Service Representative role will be accountable for providing top-class customer service that aligns with government policies & regulations, company procedures, quality guidelines, and client privacy through multiple channels of contact.AdvantagesWhat is it for you:• Location: work from home, you can be anywhere in Ontario Or Quebec• Schedule are from Monday to Sunday with 2 options:A) Day / Evening Shifts 8:00 AM to Midnight ( 18$/hour)B) Nights Midnight to 8:00AM (23$/hour)• Salary: 18$ -23$ based on schedule• Full-time: 37.5 hours• Start date: July 5Th 2021• Benefits Program• Paid extensive training• Work from home• Equipment will be provided• Welcoming culture for new employees with long term career opportunities• Company acknowledges employee achievementsResponsibilitiesYour main responsibility is to provide support, care, and guidance for travelers, event attendees, and employees returning to work with their at-home and virtual COVID-19 testing needs. Other responsibilities will be:• Answering incoming calls and emails in a professional and timely manner in• If a client needs a follow-up call, outbound call may be required• Provide customer with accurate product and/or service information• Follow scripts, policies, and procedures to best service the customer• Recommend solutions that align with confidentiality and privacy guidelines• Entering all the necessary notes into the customer’s file• Other tasks and projects if necessaryQualificationsQualifications• Fully Bilingual (French / English) oral and written• Experience in customer service (ideally in a call center)• Willingness to work a flexible schedule• Detail-oriented and proven multi-tasking skills and ability to work in a fast-paced, high volume environmentSummaryIf you are interested in this position Contact us by email florence.lefebvre@randstad.ca,ali.abouzeid@randstad.ca, karen.leiton@randstad.ca, or hakeem.caron@randstad.caPlease write in the subject, the name of the position "Call Center Representative - Medical"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, Hakeem, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for dynamic, bilingual people with a strong interest in making a difference in people lives. Working in the medical field is very rewarding as you are able to help a person in need and bring support to them.Reporting to a Contact Center supervisor, this Customer Service Representative role will be accountable for providing top-class customer service that aligns with government policies & regulations, company procedures, quality guidelines, and client privacy through multiple channels of contact.AdvantagesWhat is it for you:• Location: work from home, you can be anywhere in Ontario Or Quebec• Schedule are from Monday to Sunday with 2 options:A) Day / Evening Shifts 8:00 AM to Midnight ( 18$/hour)B) Nights Midnight to 8:00AM (23$/hour)• Salary: 18$ -23$ based on schedule• Full-time: 37.5 hours• Start date: July 5Th 2021• Benefits Program• Paid extensive training• Work from home• Equipment will be provided• Welcoming culture for new employees with long term career opportunities• Company acknowledges employee achievementsResponsibilitiesYour main responsibility is to provide support, care, and guidance for travelers, event attendees, and employees returning to work with their at-home and virtual COVID-19 testing needs. Other responsibilities will be:• Answering incoming calls and emails in a professional and timely manner in• If a client needs a follow-up call, outbound call may be required• Provide customer with accurate product and/or service information• Follow scripts, policies, and procedures to best service the customer• Recommend solutions that align with confidentiality and privacy guidelines• Entering all the necessary notes into the customer’s file• Other tasks and projects if necessaryQualificationsQualifications• Fully Bilingual (French / English) oral and written• Experience in customer service (ideally in a call center)• Willingness to work a flexible schedule• Detail-oriented and proven multi-tasking skills and ability to work in a fast-paced, high volume environmentSummaryIf you are interested in this position Contact us by email florence.lefebvre@randstad.ca,ali.abouzeid@randstad.ca, karen.leiton@randstad.ca, or hakeem.caron@randstad.caPlease write in the subject, the name of the position "Call Center Representative - Medical"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, Hakeem, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      • $20.00 per hour
      Are you tired of Montreal traffic and looking for a job in the Boucherville region?Is teamwork an important value in your work environment?Are you an organized, autonomous customer service representative and for you excellence in customer service is a priority?Do you want to invest for the long term in a growing company with interesting advancement opportunities?We have the job for you, located in Boucherville. This manufacturing company is looking for a Customer Representative.AdvantagesThe advantages that this company offers you:- Daytime schedule from Monday to Friday flexible- Competitive salary- Permanent position with several possibilities for advancement- Collective insurance paid by the employer after 3 months of service- Collective RRSP with employer contribution- Free parking- Stimulating and growing teamResponsibilitiesThe tasks you will have to perform:- Take customer orders by email, phone- Create submissions - Carry out the necessary research for the order (products, availability, price, etc.)- Provide the necessary information to customers- Ensure follow-up between departments- All other related tasksQualificationsHere are the qualifications required to apply:- Have 1 year or more of customer service experience- Have experience in a fast-paced environment- Have an advanced level of English- Have good computer knowledge- Be versatile, dynamic and have excellent time and stress managementSummaryIs this permanent position in Boucherville as a customer service representative yours?Submit your application now to lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tired of Montreal traffic and looking for a job in the Boucherville region?Is teamwork an important value in your work environment?Are you an organized, autonomous customer service representative and for you excellence in customer service is a priority?Do you want to invest for the long term in a growing company with interesting advancement opportunities?We have the job for you, located in Boucherville. This manufacturing company is looking for a Customer Representative.AdvantagesThe advantages that this company offers you:- Daytime schedule from Monday to Friday flexible- Competitive salary- Permanent position with several possibilities for advancement- Collective insurance paid by the employer after 3 months of service- Collective RRSP with employer contribution- Free parking- Stimulating and growing teamResponsibilitiesThe tasks you will have to perform:- Take customer orders by email, phone- Create submissions - Carry out the necessary research for the order (products, availability, price, etc.)- Provide the necessary information to customers- Ensure follow-up between departments- All other related tasksQualificationsHere are the qualifications required to apply:- Have 1 year or more of customer service experience- Have experience in a fast-paced environment- Have an advanced level of English- Have good computer knowledge- Be versatile, dynamic and have excellent time and stress managementSummaryIs this permanent position in Boucherville as a customer service representative yours?Submit your application now to lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $42,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $40,000 - $45,000 per year
      A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Léonard, Québec
      • Contract
      • $20.00 - $25.00 per hour
      Are you looking for a position in customer service - logistic?Do you want to work in St-Léonard?Are you available quickly for a contractual position of a minimum of 6 months with a strong possibility of extension?We have the perfect job for you!We are looking for a Reward Order customer service - logistic for a food company. You will have the chance to be part of a dynamic team and a pleasant atmosphere. The ideal person will have good people skills, a good sense of organization and be versatile.Under the supervision of the Coordinator in the Customer Service Department, the incumbent of this position is responsible for performing various tasks related to customer service.AdvantagesContractual position for a minimum of 6 monthsLocated in St-LéonardSalary between $ 20 and $ 25 / hSchedule from 8 a.m. to 5 p.m.Must work at the office. Health Canada standards are very well appliedAccessible by public transport and on-site parkingResponsibilities-Take customer orders (by phone or fax) and enter them into the system-Invoice orders shipped to customers.-Manage specific customer needs in collaboration with the customer service coordinator.-Follow up to ensure orders are prepared and products available for next day shipment.-At the customer's request and needs, request quality control for COAs (certificates of analysis), product specification sheets, etc.-"Make sure to keep B / O products if the customer requests it and follow up to notify the customer when the product will be available.-Make the list of deliveries for our trucks.-Complete the appropriate form when returning merchandise and hand it in for shipment.-Make inventory corrections.-Contact customers to report order delays or other specific issues.-Filing the shipping slips, order intake sheets and invoices.-"Make sure to classify all customer information in their respective files.-Clerical and administrative support.-All other duties related to the position.Qualifications-DEC in Administration.-Relevant experience of at least 2 to 3 years.-Bilingualism -Good knowledge of current computer software.SummaryIf this position customer service - logistic located in St-Léonard interests you and you have the required experience, contact us quickly at 514.252.0099 ext 2 and ask for Kim or Mag. You can also reach us by email at mageetharan.pagavatheswara@randstad.ca and kim.guertin@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a position in customer service - logistic?Do you want to work in St-Léonard?Are you available quickly for a contractual position of a minimum of 6 months with a strong possibility of extension?We have the perfect job for you!We are looking for a Reward Order customer service - logistic for a food company. You will have the chance to be part of a dynamic team and a pleasant atmosphere. The ideal person will have good people skills, a good sense of organization and be versatile.Under the supervision of the Coordinator in the Customer Service Department, the incumbent of this position is responsible for performing various tasks related to customer service.AdvantagesContractual position for a minimum of 6 monthsLocated in St-LéonardSalary between $ 20 and $ 25 / hSchedule from 8 a.m. to 5 p.m.Must work at the office. Health Canada standards are very well appliedAccessible by public transport and on-site parkingResponsibilities-Take customer orders (by phone or fax) and enter them into the system-Invoice orders shipped to customers.-Manage specific customer needs in collaboration with the customer service coordinator.-Follow up to ensure orders are prepared and products available for next day shipment.-At the customer's request and needs, request quality control for COAs (certificates of analysis), product specification sheets, etc.-"Make sure to keep B / O products if the customer requests it and follow up to notify the customer when the product will be available.-Make the list of deliveries for our trucks.-Complete the appropriate form when returning merchandise and hand it in for shipment.-Make inventory corrections.-Contact customers to report order delays or other specific issues.-Filing the shipping slips, order intake sheets and invoices.-"Make sure to classify all customer information in their respective files.-Clerical and administrative support.-All other duties related to the position.Qualifications-DEC in Administration.-Relevant experience of at least 2 to 3 years.-Bilingualism -Good knowledge of current computer software.SummaryIf this position customer service - logistic located in St-Léonard interests you and you have the required experience, contact us quickly at 514.252.0099 ext 2 and ask for Kim or Mag. You can also reach us by email at mageetharan.pagavatheswara@randstad.ca and kim.guertin@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Pointe-Claire, Québec
      • Permanent
      Are you looking for a new challenge and a permanent and rewarding position near you? Do you have a minimum of 1 year of experience in a customer service environment? Do you want to work for a large company, a leader in its industry, while working within a diversified and dynamic team?If so, we have the ideal customer service position for you in Pointe-Claire, for you!AdvantagesMonday to Friday40 hour work week ( 8:00 AM to 5:00 PM)competitive salarymedical and dental benefitsFull time permanent positionAbility to work from home and in the office ResponsibilitiesThe Customer Service Coordinator I provides support to the branch sales force by assisting with customer inquiries, coordinating special customer request, and issue resolution.Verifies and expedites customer orders to ensure accuracy and secure on-time delivery by coordinating the special request with the Branch Coordination group.Provides information to the customer regarding order status by answering inquiries by phone and email by looking up the inquiries in the sales database.Coordinates issue resolution by working with the Sales Representative and the Customer to ensure smooth sales to shipping process.Assist the Sales Representative process customer quotes by performing stock checks and obtaining delivery information by utilizing the computer supplier access.Processes order confirmation files by reviewing data and maintaining accuracy resulting in low sales errors and high quality.Participates in the company's Total Quality process by following established policies and procedures.Provides support to the Sales Representatives by returning phone calls to customers, sending samples and sales literature to customers and researching and preparing customer return authorizations and replacement orders.Provides back-up coverage for Director of First Impressions by covering switchboard during breaks.QualificationsRequires a High School Diploma or GED with 6 months experience in customer support or a similar role, preferably in the Electronics Components industry; or an equivalent combination of education and experience.Ability to use the computer system proficiently.Possesses excellent verbal and written communication skills.Must have good telephone etiquette and ability to write routine business correspondence.Ability to type 40 words per minute.Knowledge of all Microsoft Office applications at the beginning level.Ability to add, subtract, multiply, and divide units of measure.Able to compute rate, ratios and percentages.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge and a permanent and rewarding position near you? Do you have a minimum of 1 year of experience in a customer service environment? Do you want to work for a large company, a leader in its industry, while working within a diversified and dynamic team?If so, we have the ideal customer service position for you in Pointe-Claire, for you!AdvantagesMonday to Friday40 hour work week ( 8:00 AM to 5:00 PM)competitive salarymedical and dental benefitsFull time permanent positionAbility to work from home and in the office ResponsibilitiesThe Customer Service Coordinator I provides support to the branch sales force by assisting with customer inquiries, coordinating special customer request, and issue resolution.Verifies and expedites customer orders to ensure accuracy and secure on-time delivery by coordinating the special request with the Branch Coordination group.Provides information to the customer regarding order status by answering inquiries by phone and email by looking up the inquiries in the sales database.Coordinates issue resolution by working with the Sales Representative and the Customer to ensure smooth sales to shipping process.Assist the Sales Representative process customer quotes by performing stock checks and obtaining delivery information by utilizing the computer supplier access.Processes order confirmation files by reviewing data and maintaining accuracy resulting in low sales errors and high quality.Participates in the company's Total Quality process by following established policies and procedures.Provides support to the Sales Representatives by returning phone calls to customers, sending samples and sales literature to customers and researching and preparing customer return authorizations and replacement orders.Provides back-up coverage for Director of First Impressions by covering switchboard during breaks.QualificationsRequires a High School Diploma or GED with 6 months experience in customer support or a similar role, preferably in the Electronics Components industry; or an equivalent combination of education and experience.Ability to use the computer system proficiently.Possesses excellent verbal and written communication skills.Must have good telephone etiquette and ability to write routine business correspondence.Ability to type 40 words per minute.Knowledge of all Microsoft Office applications at the beginning level.Ability to add, subtract, multiply, and divide units of measure.Able to compute rate, ratios and percentages.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal-Est, Québec
      • Permanent
      • $18 - $19 per year
      Are you passionate about customer service?You want to join a company where collaboration and respect are key values and whose mission is to offer the best service to their customers.Do you have experience in manufacturing, industry or even in the automotive industry?We have a great Customer Service Technician position for you!In this permanent position of customer service representative in the field of natural gas in the East of Montreal, you will work in collaboration with the sales and shipping team, in order to support customers in their needs. gas, oil or fuel oil.Your daily tasks will include completing quotes, researching products and responding to price requests, completing customer orders and confirming scheduled delivery dates. This small dynamic team and this relaxed environment will please you!AdvantagesPermanent position37.5h daytime scheduleLocated in Anjou in the east of MontrealFamily environment, safe and relaxedRespectful and collaborative teamGroup InsuranceSalary between $ 17 and $ 18.50 / hSeveral other corporate advantagesResponsibilities-Respond to customer calls;-Order taking;-Billing;-Presentation of protection plan;-Ensure a follow-up of orders and files;-Solicitation from known customers on promotions and interest in products-Other related tasks.Qualifications-1 to 2 years of experience in a customer service position;- Experience in manufacturing or industry-Advanced English;- Perfect command of French;-Autonomy;- Resourcefulness;-Developed communication skills.SummaryContact Kim or Léa at 514.252.0099 or at kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caThis position is not exactly what you are looking for, do not hesitate to contact us to discuss your career aspirations, it will be our pleasure to find you a job tailored to you!Are you interested in this position? Quickly send us a copy of your up-to-date CV to: kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service?You want to join a company where collaboration and respect are key values and whose mission is to offer the best service to their customers.Do you have experience in manufacturing, industry or even in the automotive industry?We have a great Customer Service Technician position for you!In this permanent position of customer service representative in the field of natural gas in the East of Montreal, you will work in collaboration with the sales and shipping team, in order to support customers in their needs. gas, oil or fuel oil.Your daily tasks will include completing quotes, researching products and responding to price requests, completing customer orders and confirming scheduled delivery dates. This small dynamic team and this relaxed environment will please you!AdvantagesPermanent position37.5h daytime scheduleLocated in Anjou in the east of MontrealFamily environment, safe and relaxedRespectful and collaborative teamGroup InsuranceSalary between $ 17 and $ 18.50 / hSeveral other corporate advantagesResponsibilities-Respond to customer calls;-Order taking;-Billing;-Presentation of protection plan;-Ensure a follow-up of orders and files;-Solicitation from known customers on promotions and interest in products-Other related tasks.Qualifications-1 to 2 years of experience in a customer service position;- Experience in manufacturing or industry-Advanced English;- Perfect command of French;-Autonomy;- Resourcefulness;-Developed communication skills.SummaryContact Kim or Léa at 514.252.0099 or at kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caThis position is not exactly what you are looking for, do not hesitate to contact us to discuss your career aspirations, it will be our pleasure to find you a job tailored to you!Are you interested in this position? Quickly send us a copy of your up-to-date CV to: kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $38,000 - $42,000 per year
      Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40K to 42K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40K to 42K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Looking for a short term assignment? Our client, a leader in the benefits/insurance industry, is looking for a customer service agent for their call center team in Montreal.You will be responsible for:- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededAdvantagesWork from home for nowSchedule: Monday to Friday2 month assignmentStart date: July 12th, 2021rolling shifts from 8am to 8pmHours : 37.5 hours per weekSalary : 19$/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. Responsibilities- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededQualifications- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SummaryQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking for a short term assignment? Our client, a leader in the benefits/insurance industry, is looking for a customer service agent for their call center team in Montreal.You will be responsible for:- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededAdvantagesWork from home for nowSchedule: Monday to Friday2 month assignmentStart date: July 12th, 2021rolling shifts from 8am to 8pmHours : 37.5 hours per weekSalary : 19$/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. Responsibilities- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededQualifications- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SummaryQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $42,000 - $45,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $43,000 - $44,000 per year
      Have you always been interested in the insurance field? Would you like to get your AMF license? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: Position: Insurance Customer Service AdvisorSalary: 44KBenefits: full benefits as soon as Day 1Telecommuting and then located in Montreal at Metro CrémazieSchedule: Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm Offering to obtain a permit from the ''Autorité des marchés financiers du Québec''AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you always been interested in the insurance field? Would you like to get your AMF license? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: Position: Insurance Customer Service AdvisorSalary: 44KBenefits: full benefits as soon as Day 1Telecommuting and then located in Montreal at Metro CrémazieSchedule: Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm Offering to obtain a permit from the ''Autorité des marchés financiers du Québec''AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Customer Support Representative for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $17.50 per hour- Monday to Friday- No weekends- Rotating shifts between 7am to 5pm- Work in St Laurent, QC- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: June 21st, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySpécialiste Centre des relations avec la clientèle (CRS)SummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Customer Support Representative for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $17.50 per hour- Monday to Friday- No weekends- Rotating shifts between 7am to 5pm- Work in St Laurent, QC- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: June 21st, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySpécialiste Centre des relations avec la clientèle (CRS)SummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vaudreuil-Dorion, Québec
      • Contract
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to ali.abouzeid@randstad.ca with the subject"E-commerce agent"We look forward to discussing this opportunity with you,Karen, Florence, Aliali.abouzeid@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to ali.abouzeid@randstad.ca with the subject"E-commerce agent"We look forward to discussing this opportunity with you,Karen, Florence, Aliali.abouzeid@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you passionate about helping people? Do you like to build relationships? Do you want to work for a dynamic and motivating company?IF you answered "yes", then we have the position just for you!Randstad's national branch is currently looking for a recruitment advisor for a temporary mandate.Position Title: High volume Recruitment SpecialistLocation: work from home (remote)Salary: $20/hourDuration: Temporary 3 to 4 months with possibility of extension or permanent hireHours of work: 8:30 am to 5:00 pm Monday to Friday (flexible schedule) AdvantagesAdvantages of working at Randstad:- One of Canada's top 50 workplaces since 2006- Dynamic and friendly environment - Monday to Friday, office hours- Flexible schedule- Competitive compensation- Benefits program available from day 1 for temporary workersResponsibilitiesWhat will be your challenges and responsibilities as a recruitment advisor?- Complete 15+ interviews per week (telephone or virtual)- Search for candidates through various job sites and internal search tools (Indeed, LinkedIn, Facebook, Monster) - Match talent with clients - Assistance with compliance requirements- Work with the account manager to present candidates for positions- Other related tasksQualifications- 1 to 2 years of experience in the field of recruitment or in a call center- Must be bilingual (French and English) - Strong computer skills-Ability to work alone and well with a teamSummaryAre you interested in this position?Contact Carrie Nie now at carrie.nie@randstad.caLooking forward to chatting with you!human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to build relationships? Do you want to work for a dynamic and motivating company?IF you answered "yes", then we have the position just for you!Randstad's national branch is currently looking for a recruitment advisor for a temporary mandate.Position Title: High volume Recruitment SpecialistLocation: work from home (remote)Salary: $20/hourDuration: Temporary 3 to 4 months with possibility of extension or permanent hireHours of work: 8:30 am to 5:00 pm Monday to Friday (flexible schedule) AdvantagesAdvantages of working at Randstad:- One of Canada's top 50 workplaces since 2006- Dynamic and friendly environment - Monday to Friday, office hours- Flexible schedule- Competitive compensation- Benefits program available from day 1 for temporary workersResponsibilitiesWhat will be your challenges and responsibilities as a recruitment advisor?- Complete 15+ interviews per week (telephone or virtual)- Search for candidates through various job sites and internal search tools (Indeed, LinkedIn, Facebook, Monster) - Match talent with clients - Assistance with compliance requirements- Work with the account manager to present candidates for positions- Other related tasksQualifications- 1 to 2 years of experience in the field of recruitment or in a call center- Must be bilingual (French and English) - Strong computer skills-Ability to work alone and well with a teamSummaryAre you interested in this position?Contact Carrie Nie now at carrie.nie@randstad.caLooking forward to chatting with you!human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $24.50 - $27.50 per hour
      Is the field of logistics something that interests you? Work for the world's largest owner and operator of self-unloading vessels. call you? Are you a dynamic person who likes to take up challenges? Is providing excellent customer service something that you are passionate about? Well we have the job for you!Randstad is looking for a BILINGUAL Logistics Coordinator who will work from home!Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday 8:30 am to 5:00 pm (full time 35h) as well as one weekend per monthStart Date: As soon as possibleTerm of office: 6 months with possibility of extensionAdvantages- Work from home- Work equipment provided- Day and week schedule- Competitive salary- Possibility of contract extension- Be part of a dynamic team- Fast hiring processResponsibilitiesHere are the tasks you will have to accomplish as a home logistics coordinator:- Plan and implement the ship's rotation schedules- Provide assistance to crew members and executives- Be able to respect the established budgetary conditionsQualifications- Bilingualism or advanced English (written and oral)- Dynamism and autonomy- Have a great team spirit- Ability to work under pressureSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday and one weekend out of 4 (full time)Start Date: As soon as possibleTerm of office: 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Logistics coordinator"We look forward to discussing this opportunity with you,Hakeem, Florence, Karen hakeem.caron@randstad.caflorence.lefebvre@randstad.cakaren.leiton@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Is the field of logistics something that interests you? Work for the world's largest owner and operator of self-unloading vessels. call you? Are you a dynamic person who likes to take up challenges? Is providing excellent customer service something that you are passionate about? Well we have the job for you!Randstad is looking for a BILINGUAL Logistics Coordinator who will work from home!Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday 8:30 am to 5:00 pm (full time 35h) as well as one weekend per monthStart Date: As soon as possibleTerm of office: 6 months with possibility of extensionAdvantages- Work from home- Work equipment provided- Day and week schedule- Competitive salary- Possibility of contract extension- Be part of a dynamic team- Fast hiring processResponsibilitiesHere are the tasks you will have to accomplish as a home logistics coordinator:- Plan and implement the ship's rotation schedules- Provide assistance to crew members and executives- Be able to respect the established budgetary conditionsQualifications- Bilingualism or advanced English (written and oral)- Dynamism and autonomy- Have a great team spirit- Ability to work under pressureSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday and one weekend out of 4 (full time)Start Date: As soon as possibleTerm of office: 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Logistics coordinator"We look forward to discussing this opportunity with you,Hakeem, Florence, Karen hakeem.caron@randstad.caflorence.lefebvre@randstad.cakaren.leiton@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Varennes, Québec
      • Contract
      Are you a dynamic, motivated and meticulous person who loves giving exceptional customer service and looking for competitive compensation? If so, we have the dream opportunity just for you.We are working with a Quebec company, based in Varennes, to fill a customer service position for a period of 6 months.Position: Customer Service RepresentativeTerm of office: 6 monthsLocation: VarennesTeleworking: Yes, after successful completion of the trainingSchedule: 8 a.m. to 4:30 p.m., Monday to FridaySalary: $ 19 to $ 23 depending on your experienceAdvantagesYou will have several benefits working this position:- Group insurance offered by Randstad from day 1- Free parking- Easy access to the company- Competitive salary- Schedule from Monday to Friday, no evenings or weekends- Paid training- Possibility of working from home after completion of the trainingResponsibilitiesHere are the tasks you will have to accomplish as a customer service agent:- Take orders and enter them on the SAP platform- Contact customers for any reminders, changes or unforeseen events concerning the order- Prepare documentation to ensure product availability- Any other related taskQualificationsTo provide exceptional service, here is what you will need as a customer service agent:- Have at least 1 year of experience in a similar position- Have an intermediate to advanced level of English.- Be comfortable in IT (Knowledge of the SAP platform will be considered an asset)- Be versatile, organized and have good priority managementSummaryContact us by email at ali.abouzeid@randstad.ca, karen.leiton@randstad.ca. Please write in the subject, the name of the position "Customer Service Representative - Varennes"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Ali, Florence, and Karen*The use of the masculine gender is intended to lighten the text and make it easier to read*Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a dynamic, motivated and meticulous person who loves giving exceptional customer service and looking for competitive compensation? If so, we have the dream opportunity just for you.We are working with a Quebec company, based in Varennes, to fill a customer service position for a period of 6 months.Position: Customer Service RepresentativeTerm of office: 6 monthsLocation: VarennesTeleworking: Yes, after successful completion of the trainingSchedule: 8 a.m. to 4:30 p.m., Monday to FridaySalary: $ 19 to $ 23 depending on your experienceAdvantagesYou will have several benefits working this position:- Group insurance offered by Randstad from day 1- Free parking- Easy access to the company- Competitive salary- Schedule from Monday to Friday, no evenings or weekends- Paid training- Possibility of working from home after completion of the trainingResponsibilitiesHere are the tasks you will have to accomplish as a customer service agent:- Take orders and enter them on the SAP platform- Contact customers for any reminders, changes or unforeseen events concerning the order- Prepare documentation to ensure product availability- Any other related taskQualificationsTo provide exceptional service, here is what you will need as a customer service agent:- Have at least 1 year of experience in a similar position- Have an intermediate to advanced level of English.- Be comfortable in IT (Knowledge of the SAP platform will be considered an asset)- Be versatile, organized and have good priority managementSummaryContact us by email at ali.abouzeid@randstad.ca, karen.leiton@randstad.ca. Please write in the subject, the name of the position "Customer Service Representative - Varennes"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Ali, Florence, and Karen*The use of the masculine gender is intended to lighten the text and make it easier to read*Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $17.00 per hour
      Are you looking for a job that can start next Monday?Are you interested in the automotive industry and want to enter this industry in customer service?Do you perform in a work environment where the pace is high and you love to provide quality service to your customers?If so… we have the perfect job for you!We are looking for a bilingual call center agent who wishes to work from home until further notice. When the situation is restored, you will be able to work from the office with the large customer service team.You will have the chance to work for a company that itself develops and manages its automotive glass distribution centers, technology platforms and retail networks.As an automotive glass expert, the call center agents take charge of the complaints process and provide quality bilingual customer service. They will have to manage the accounts payable and receivable service as well.AdvantagesThe advantages are:- Permanent position-Offers the complete equipment for teleworking- Salary of $ 17 / hrs- Be part of a team of 20 hardworking and motivated people- Schedule from Monday to Friday (sometimes Saturday) for a total of 37.5 hours / weekResponsibilitiesThe tasks related to the call center agent position are:-Respond to incoming calls and emails from customers with questions regarding their broken auto glass- Go through the complaints process with customers over the phone-Advise clients throughout the claims process and manage issues related to glass breakage claims-Offer a quality and professional service-Verification of invoices related to broken glass repairs- Select the service center according to the customer's locationQualificationsInterested in this position? The ideal candidate for this position should possess the following skills:-Be perfectly bilingual (most calls will be in English)-Have relevant experience in customer service and call center- Have a strong interest in the automotive and insurance industry-Knowledge of Word, Excel, Outlook and Internet software-Management of a high rate of incoming calls-Wants to acquire new knowledge quickly-Be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.SummaryPosition: Call center customer service advisorSalary: $ 17 / hrsLocation: telecommuting, later in LavalDuration: permanent jobSchedule: you must be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.Do you think you are the ideal candidate? Are you available to start next Monday?If so, you can send me your updated CV to the following address: karell.fucile@randstad.ca or apply directly on the Randstad website. See you soon!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a job that can start next Monday?Are you interested in the automotive industry and want to enter this industry in customer service?Do you perform in a work environment where the pace is high and you love to provide quality service to your customers?If so… we have the perfect job for you!We are looking for a bilingual call center agent who wishes to work from home until further notice. When the situation is restored, you will be able to work from the office with the large customer service team.You will have the chance to work for a company that itself develops and manages its automotive glass distribution centers, technology platforms and retail networks.As an automotive glass expert, the call center agents take charge of the complaints process and provide quality bilingual customer service. They will have to manage the accounts payable and receivable service as well.AdvantagesThe advantages are:- Permanent position-Offers the complete equipment for teleworking- Salary of $ 17 / hrs- Be part of a team of 20 hardworking and motivated people- Schedule from Monday to Friday (sometimes Saturday) for a total of 37.5 hours / weekResponsibilitiesThe tasks related to the call center agent position are:-Respond to incoming calls and emails from customers with questions regarding their broken auto glass- Go through the complaints process with customers over the phone-Advise clients throughout the claims process and manage issues related to glass breakage claims-Offer a quality and professional service-Verification of invoices related to broken glass repairs- Select the service center according to the customer's locationQualificationsInterested in this position? The ideal candidate for this position should possess the following skills:-Be perfectly bilingual (most calls will be in English)-Have relevant experience in customer service and call center- Have a strong interest in the automotive and insurance industry-Knowledge of Word, Excel, Outlook and Internet software-Management of a high rate of incoming calls-Wants to acquire new knowledge quickly-Be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.SummaryPosition: Call center customer service advisorSalary: $ 17 / hrsLocation: telecommuting, later in LavalDuration: permanent jobSchedule: you must be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.Do you think you are the ideal candidate? Are you available to start next Monday?If so, you can send me your updated CV to the following address: karell.fucile@randstad.ca or apply directly on the Randstad website. See you soon!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $39,500 per year
      Have you just finished your computer science technique and want a first experience in the field? Do you like helping customers over the phone and finding the right solutions for them? Are you available to work 40 hours / week and want a permanent position?We have a job for you!We are looking for IT technicians who wish to work in a call center to offer IT support to their internal employees around the world. You will use a ticketing system to resolve issues with internal customers.For this position, you must have a diploma in computer science (DEC / AEC / DEP / certifications) or have a few years of experience in technical telephone support in a company.Position: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: $ 39,500 per yearAdvantagesAs an employee, you have the right:- to a permanent position with full group insurance after 3 months;- Discounts in stores- Possibility of enrolling in a pension plan and / or a share purchase plan;- 5 weeks training from the start- Dynamic work environment;ResponsibilitiesAs a level 1 technical support agent, you will have to:• Provide first level IT support to internal customers;• Record incidents and service requests in the ticketing system• Ensure constant maintenance of all service requests via the ticketing tool, monitor the progress of the resolution of requests, inform the people concerned of the progress of their request by effectively communicating the diagnosis and the solution to them , in addition, to update the information related tointerventions made in the system, if necessary;• Send second level requests to the team responsible for cases that require a higher technical leveladvanced;• Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• All other related tasks.QualificationsFor this position, you must:• Hold a diploma in computer science, applicable certifications or equivalent (DEC, AEC, DEP, Certifications).• Have already worked in an IT and / or IT call center (an August)• Be perfectly bilingual (English and French) because you will have to answer calls in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment and the following IT tools: SuiteMicrosoft Office, Azure, Exchange, SCCM, Cisco Unified CM administration, Active directory, Citrix, VMware (aasset);SummaryPosition: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: $ 39,500 per yearVery important to reiterate that for this position you must be:- Perfectly bilingual (English / French)- Hold a diploma in computer science (DEC / AEC / DEP / certifications)If you are interested in this position, please send us your CV to karell.fucile@randstad.ca and enter as the title ''technical support agent - laval ''Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you just finished your computer science technique and want a first experience in the field? Do you like helping customers over the phone and finding the right solutions for them? Are you available to work 40 hours / week and want a permanent position?We have a job for you!We are looking for IT technicians who wish to work in a call center to offer IT support to their internal employees around the world. You will use a ticketing system to resolve issues with internal customers.For this position, you must have a diploma in computer science (DEC / AEC / DEP / certifications) or have a few years of experience in technical telephone support in a company.Position: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: $ 39,500 per yearAdvantagesAs an employee, you have the right:- to a permanent position with full group insurance after 3 months;- Discounts in stores- Possibility of enrolling in a pension plan and / or a share purchase plan;- 5 weeks training from the start- Dynamic work environment;ResponsibilitiesAs a level 1 technical support agent, you will have to:• Provide first level IT support to internal customers;• Record incidents and service requests in the ticketing system• Ensure constant maintenance of all service requests via the ticketing tool, monitor the progress of the resolution of requests, inform the people concerned of the progress of their request by effectively communicating the diagnosis and the solution to them , in addition, to update the information related tointerventions made in the system, if necessary;• Send second level requests to the team responsible for cases that require a higher technical leveladvanced;• Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• All other related tasks.QualificationsFor this position, you must:• Hold a diploma in computer science, applicable certifications or equivalent (DEC, AEC, DEP, Certifications).• Have already worked in an IT and / or IT call center (an August)• Be perfectly bilingual (English and French) because you will have to answer calls in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment and the following IT tools: SuiteMicrosoft Office, Azure, Exchange, SCCM, Cisco Unified CM administration, Active directory, Citrix, VMware (aasset);SummaryPosition: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: $ 39,500 per yearVery important to reiterate that for this position you must be:- Perfectly bilingual (English / French)- Hold a diploma in computer science (DEC / AEC / DEP / certifications)If you are interested in this position, please send us your CV to karell.fucile@randstad.ca and enter as the title ''technical support agent - laval ''Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $45,000 - $50,000 per year
      You are a customer service whiz?Are customer relations no longer a secret for you?You have experience with major accounts?Would you like to work in the comfort of your own home?You are looking for a permanent position in Laval?We've got the perfect job for you to get started quickly. We are currently looking for a Customer Service Coordinator - Major Accounts.Does this post interest you? Keep reading on!Why do business with us:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to obtain this position of Customer Service Coordinator - Major Accounts:- A balanced work / personal life balance with the possibility of working remotly- Permanent position at 37.5 hours per week- Group Insurance- Group RRSP with employer contribution- Office located in LavalResponsibilitiesThe duties of the customer service coordinator - major accounts:- Maintain excellent relationships with major accounts- Be the resource person between the client, sales and internal departments for all operational requests- Manage EDI orders and follow-ups- Coordinate transport plans with the shipping departmentQualifications- Bilingualism required- Experience in customer service in a manufacturing or operational environment- Knowledge of an integrated management system (ERP), Office Suite (Outlook, Excel, Word,) and EDI an asset- Demonstrate resourcefulness- Have an excellent customer approach- Be dynamic and motivatedSummaryDoes this post interest you?Send us your CV now at the following addresses:laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You are a customer service whiz?Are customer relations no longer a secret for you?You have experience with major accounts?Would you like to work in the comfort of your own home?You are looking for a permanent position in Laval?We've got the perfect job for you to get started quickly. We are currently looking for a Customer Service Coordinator - Major Accounts.Does this post interest you? Keep reading on!Why do business with us:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to obtain this position of Customer Service Coordinator - Major Accounts:- A balanced work / personal life balance with the possibility of working remotly- Permanent position at 37.5 hours per week- Group Insurance- Group RRSP with employer contribution- Office located in LavalResponsibilitiesThe duties of the customer service coordinator - major accounts:- Maintain excellent relationships with major accounts- Be the resource person between the client, sales and internal departments for all operational requests- Manage EDI orders and follow-ups- Coordinate transport plans with the shipping departmentQualifications- Bilingualism required- Experience in customer service in a manufacturing or operational environment- Knowledge of an integrated management system (ERP), Office Suite (Outlook, Excel, Word,) and EDI an asset- Demonstrate resourcefulness- Have an excellent customer approach- Be dynamic and motivatedSummaryDoes this post interest you?Send us your CV now at the following addresses:laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Repentigny, Québec
      • Permanent
      • $22.00 - $26.00 per hour
      Here is a great opportunity for a position in a manufacturing field in Repentigny. A permanent position, on the day shift, with a competitive salary and good working conditions.This well established company is currently looking for someone to join the team on a permanent basis in their parts department.AdvantagesYou will see that by working for this team, several advantages will be offered to you:Competitive salary; up to $ 26 per hour, depending on experienceStable job from Monday to Friday 8:00 am to 5:00 pm | 37.5 hours / week OR, the possibility of working 30 hours / week, Monday offCompany located in RepentignyFree parkingResponsibilitiesHere are some of the tasks related to this Customer service representative position in Repentigny : Develop and sustain good working relationship with all customersSupport both internal and external customers daily with parts pricing, availability and order entryContinually maintain and expedite customer orders and quotationsSupport all departments if need beProcess customer sales orders, expedite and follow upProvide customer quotes, pricing and lead times etc.Ability to act with a sense of urgency.Ability to track orders / shipments (mainly UPS)Release and ship orders as necessaryRead/interpret parts manuals and drawings (not necessary, but would be of help)Receive items in inventory / update item quantities in system if necessaryInvoicing, filingProcess customer credits as necessaryQualificationsTo apply, you must have the following qualifications: Be versatile, dynamic and have excellent time and stress managementDisplay a good professional attitudeAble to work independentlyExcellent verbal and electronic communication skills (Bilingual) english-only ok)2 years' experience minimumMicrosoft outlook a must (most inquiries come by email)Experience using ERP/accounting software (Client uses Microsoft Dynamics GP, but willing to train), however must be familiar with the following:Sales module for generating quotes, order confirmations/picking tickets, invoices/packing listsInventory module (checking/updating quantities, receiving goods)Inventory knowledge / inventory controlComfortable in shop/warehouse environmentSummaryIf this position of Customer Service Representative located in Repentigny interests you and you think you are the right person for us, send us your CV as soon as possible.Looking forward to chat with you !Stéphanie and Elyse.elyse.charlebois@randstad.caStephanie.croteau@randstad.caRandstad, the human being in mind!Why do business with us:- Access to employment opportunities that are not posted elsewhere on the web.- We are a strategic business partner in your job searches.- We negotiate your terms of employment for you.- We have been working in the North Shore territory for several years, we know the companies well and choose our customers well.- You have nothing to lose, our service is absolutely free!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Here is a great opportunity for a position in a manufacturing field in Repentigny. A permanent position, on the day shift, with a competitive salary and good working conditions.This well established company is currently looking for someone to join the team on a permanent basis in their parts department.AdvantagesYou will see that by working for this team, several advantages will be offered to you:Competitive salary; up to $ 26 per hour, depending on experienceStable job from Monday to Friday 8:00 am to 5:00 pm | 37.5 hours / week OR, the possibility of working 30 hours / week, Monday offCompany located in RepentignyFree parkingResponsibilitiesHere are some of the tasks related to this Customer service representative position in Repentigny : Develop and sustain good working relationship with all customersSupport both internal and external customers daily with parts pricing, availability and order entryContinually maintain and expedite customer orders and quotationsSupport all departments if need beProcess customer sales orders, expedite and follow upProvide customer quotes, pricing and lead times etc.Ability to act with a sense of urgency.Ability to track orders / shipments (mainly UPS)Release and ship orders as necessaryRead/interpret parts manuals and drawings (not necessary, but would be of help)Receive items in inventory / update item quantities in system if necessaryInvoicing, filingProcess customer credits as necessaryQualificationsTo apply, you must have the following qualifications: Be versatile, dynamic and have excellent time and stress managementDisplay a good professional attitudeAble to work independentlyExcellent verbal and electronic communication skills (Bilingual) english-only ok)2 years' experience minimumMicrosoft outlook a must (most inquiries come by email)Experience using ERP/accounting software (Client uses Microsoft Dynamics GP, but willing to train), however must be familiar with the following:Sales module for generating quotes, order confirmations/picking tickets, invoices/packing listsInventory module (checking/updating quantities, receiving goods)Inventory knowledge / inventory controlComfortable in shop/warehouse environmentSummaryIf this position of Customer Service Representative located in Repentigny interests you and you think you are the right person for us, send us your CV as soon as possible.Looking forward to chat with you !Stéphanie and Elyse.elyse.charlebois@randstad.caStephanie.croteau@randstad.caRandstad, the human being in mind!Why do business with us:- Access to employment opportunities that are not posted elsewhere on the web.- We are a strategic business partner in your job searches.- We negotiate your terms of employment for you.- We have been working in the North Shore territory for several years, we know the companies well and choose our customers well.- You have nothing to lose, our service is absolutely free!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Repentigny, Québec
      • Permanent
      • $22.00 - $26.00 per hour
      Here is a great opportunity for a position in a manufacturing field in Repentigny. A permanent position, on the day shift, with a competitive salary and good working conditions.This well established company is currently looking for someone to join the team on a permanent basis in their parts department.AdvantagesYou will see that by working for this team, several advantages will be offered to you:Competitive salary; up to $ 26 per hour, depending on experienceStable job from Monday to Friday 8:00 am to 5:00 pm | 37.5 hours / week OR, the possibility of working 30 hours / week, Monday offCompany located in RepentignyFree parkingResponsibilitiesHere are some of the tasks related to this Customer service representative position in Repentigny : Develop and sustain good working relationship with all customersSupport both internal and external customers daily with parts pricing, availability and order entryContinually maintain and expedite customer orders and quotationsSupport all departments if need beProcess customer sales orders, expedite and follow upProvide customer quotes, pricing and lead times etc.Ability to act with a sense of urgency.Ability to track orders / shipments (mainly UPS)Release and ship orders as necessaryRead/interpret parts manuals and drawings (not necessary, but would be of help)Receive items in inventory / update item quantities in system if necessaryInvoicing, filingProcess customer credits as necessaryQualificationsTo apply, you must have the following qualifications: Be versatile, dynamic and have excellent time and stress managementDisplay a good professional attitudeAble to work independentlyExcellent verbal and electronic communication skills (Bilingual) english-only ok)2 years' experience minimumMicrosoft outlook a must (most inquiries come by email)Experience using ERP/accounting software (Client uses Microsoft Dynamics GP, but willing to train), however must be familiar with the following:Sales module for generating quotes, order confirmations/picking tickets, invoices/packing listsInventory module (checking/updating quantities, receiving goods)Inventory knowledge / inventory controlComfortable in shop/warehouse environmentSummaryIf this position of Customer Service Representative located in Repentigny interests you and you think you are the right person for us, send us your CV as soon as possible.Looking forward to chat with you !Stéphanie and Elyse.elyse.charlebois@randstad.caStephanie.croteau@randstad.caRandstad, the human being in mind!Why do business with us:- Access to employment opportunities that are not posted elsewhere on the web.- We are a strategic business partner in your job searches.- We negotiate your terms of employment for you.- We have been working in the North Shore territory for several years, we know the companies well and choose our customers well.- You have nothing to lose, our service is absolutely free!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Here is a great opportunity for a position in a manufacturing field in Repentigny. A permanent position, on the day shift, with a competitive salary and good working conditions.This well established company is currently looking for someone to join the team on a permanent basis in their parts department.AdvantagesYou will see that by working for this team, several advantages will be offered to you:Competitive salary; up to $ 26 per hour, depending on experienceStable job from Monday to Friday 8:00 am to 5:00 pm | 37.5 hours / week OR, the possibility of working 30 hours / week, Monday offCompany located in RepentignyFree parkingResponsibilitiesHere are some of the tasks related to this Customer service representative position in Repentigny : Develop and sustain good working relationship with all customersSupport both internal and external customers daily with parts pricing, availability and order entryContinually maintain and expedite customer orders and quotationsSupport all departments if need beProcess customer sales orders, expedite and follow upProvide customer quotes, pricing and lead times etc.Ability to act with a sense of urgency.Ability to track orders / shipments (mainly UPS)Release and ship orders as necessaryRead/interpret parts manuals and drawings (not necessary, but would be of help)Receive items in inventory / update item quantities in system if necessaryInvoicing, filingProcess customer credits as necessaryQualificationsTo apply, you must have the following qualifications: Be versatile, dynamic and have excellent time and stress managementDisplay a good professional attitudeAble to work independentlyExcellent verbal and electronic communication skills (Bilingual) english-only ok)2 years' experience minimumMicrosoft outlook a must (most inquiries come by email)Experience using ERP/accounting software (Client uses Microsoft Dynamics GP, but willing to train), however must be familiar with the following:Sales module for generating quotes, order confirmations/picking tickets, invoices/packing listsInventory module (checking/updating quantities, receiving goods)Inventory knowledge / inventory controlComfortable in shop/warehouse environmentSummaryIf this position of Customer Service Representative located in Repentigny interests you and you think you are the right person for us, send us your CV as soon as possible.Looking forward to chat with you !Stéphanie and Elyse.elyse.charlebois@randstad.caStephanie.croteau@randstad.caRandstad, the human being in mind!Why do business with us:- Access to employment opportunities that are not posted elsewhere on the web.- We are a strategic business partner in your job searches.- We negotiate your terms of employment for you.- We have been working in the North Shore territory for several years, we know the companies well and choose our customers well.- You have nothing to lose, our service is absolutely free!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $60,000 - $72,000 per year
      We are currently looking for a manager for a customer service team for a 1 year term for a well known order in Quebec. As the manager of the admissions team, you will be responsible for assisting a team of 4 people. Starting in July 2021, here is what your role will consist of :1 year contract Start in July 2021 AdvantagesHere are the benefits you could receive for this one-year contract as an Admissions Manager: - A competitive salary of 60K to 70K- Flexible weekday schedule and a summer schedule that allows for vacation afternoons with a compressed schedule - Vacation time (time off during the holiday season)- Annual bonus - Health bonus (up to $700) - Sick days/personal obligations Responsibilities- Be responsible for the admissions management and exam registration strategy- Supervise a team of 4 admissions officers - Measure the team's objectives - Implement recruitment strategies - Analyze certain applications and manage complex applications - Implement communication tools - Train existing staff and ensure their development QualificationsYou have what it takes for this Admissions Manager position: - Bilingualism- Experience managing a customer service team- Be available for a 1 year contract - Have a concern for the personal development of your team SummaryAre you available for a 1 year term? You have management experience and customer service is your expertise? Are you available quickly? We are already looking forward to meeting you. It will be our pleasure to contact you quickly. You can contact us at amelie.laprise@randstad.ca or apply directly online. We look forward to meeting you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a manager for a customer service team for a 1 year term for a well known order in Quebec. As the manager of the admissions team, you will be responsible for assisting a team of 4 people. Starting in July 2021, here is what your role will consist of :1 year contract Start in July 2021 AdvantagesHere are the benefits you could receive for this one-year contract as an Admissions Manager: - A competitive salary of 60K to 70K- Flexible weekday schedule and a summer schedule that allows for vacation afternoons with a compressed schedule - Vacation time (time off during the holiday season)- Annual bonus - Health bonus (up to $700) - Sick days/personal obligations Responsibilities- Be responsible for the admissions management and exam registration strategy- Supervise a team of 4 admissions officers - Measure the team's objectives - Implement recruitment strategies - Analyze certain applications and manage complex applications - Implement communication tools - Train existing staff and ensure their development QualificationsYou have what it takes for this Admissions Manager position: - Bilingualism- Experience managing a customer service team- Be available for a 1 year contract - Have a concern for the personal development of your team SummaryAre you available for a 1 year term? You have management experience and customer service is your expertise? Are you available quickly? We are already looking forward to meeting you. It will be our pleasure to contact you quickly. You can contact us at amelie.laprise@randstad.ca or apply directly online. We look forward to meeting you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal-Est, Québec
      • Contract
      Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English)Basic knowledge of computers and Microsoft OSummarylocalization: Temporary work at home due to Covid-19.Position: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English)Basic knowledge of computers and Microsoft OSummarylocalization: Temporary work at home due to Covid-19.Position: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)June 28th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)June 28th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $40,000 - $42,000 per year
      Are you looking for a job in a highly recognized company that takes its employees at heart across Canada? Do you want a telecommuting job that can start as quickly as possible?Are you passionate about customer service and familiar with insurance claims?Here is an opportunity not to be missed!Position: Customer Service RepresentativeSalary: 40 to 42k per yearDuration: Permanent employment with benefitsLocation: Office located in Laval, but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekYou will have the chance to work for a company that is a leader in making road trips easier and more enjoyable.As a customer service representative, you will act as the first point of contact for operators and customersfor everything related to insurance claims. You will deal with claims resulting from bodily injury, breakage ordamage to company property / building or third party property as well as fleet claims.AdvantagesBy working for this company, you will have:A full range of social benefits (medical and dental care);• Possibility of joining a pension plan with employer contributions or a stock purchase plan;• Discounts for employees in stores and at many of our partners;• Paid leave including vacation, sick days and personal leave;• Work within a collaborative, dynamic and efficient team;• Learning opportunities to develop new skills and growprofessionally in a growing company;• Work from home - Temporarily due to COVID-19.ResponsibilitiesAs an advisor, you will have to:• Act as a resource person for operators in the event of a claim following an injurybodily injury, breakage or damage to property / company building or to third party property as wellas complaints from the vehicle fleet;• Coordinate complaint files by following established protocols (ex: invoicing and / orrefund);• Follow up with operations, customers and insurer and / or claims adjuster;• Handle telephone complaints related to customer service complaints;• Make accounting adjustments during payment;• Transfer loss reports related to theft;• Establish the amounts to be received when applicable and prepare requests for reimbursements oftobacco and lottery taxes and submit them to the various stakeholders;• Synthesize the documents necessary for the production of various statistical reports;• Respond to calls and emails;• Provide administrative support for the Insurance and Claims department;• Intervene and deal with the various stakeholders.QualificationsFor this position you must:• Have 2 to 3 years of experience in call center and customer service• Be perfectly bilingual (English and French) because you will have to take calls in both languages• Experience in the insurance industry and in claims file management and knowledge of Report Excel will be considered an asset.SummaryPosition: Customer Service RepresentativeSalary: 40 to 42k per yearDuration: Permanent employment with benefitsLocation: Office located in Laval, but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekIf you are interested in this position, you must send us your updated CV to the following address and indicated as the title `` Customer Service Representative - Claims ''karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a job in a highly recognized company that takes its employees at heart across Canada? Do you want a telecommuting job that can start as quickly as possible?Are you passionate about customer service and familiar with insurance claims?Here is an opportunity not to be missed!Position: Customer Service RepresentativeSalary: 40 to 42k per yearDuration: Permanent employment with benefitsLocation: Office located in Laval, but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekYou will have the chance to work for a company that is a leader in making road trips easier and more enjoyable.As a customer service representative, you will act as the first point of contact for operators and customersfor everything related to insurance claims. You will deal with claims resulting from bodily injury, breakage ordamage to company property / building or third party property as well as fleet claims.AdvantagesBy working for this company, you will have:A full range of social benefits (medical and dental care);• Possibility of joining a pension plan with employer contributions or a stock purchase plan;• Discounts for employees in stores and at many of our partners;• Paid leave including vacation, sick days and personal leave;• Work within a collaborative, dynamic and efficient team;• Learning opportunities to develop new skills and growprofessionally in a growing company;• Work from home - Temporarily due to COVID-19.ResponsibilitiesAs an advisor, you will have to:• Act as a resource person for operators in the event of a claim following an injurybodily injury, breakage or damage to property / company building or to third party property as wellas complaints from the vehicle fleet;• Coordinate complaint files by following established protocols (ex: invoicing and / orrefund);• Follow up with operations, customers and insurer and / or claims adjuster;• Handle telephone complaints related to customer service complaints;• Make accounting adjustments during payment;• Transfer loss reports related to theft;• Establish the amounts to be received when applicable and prepare requests for reimbursements oftobacco and lottery taxes and submit them to the various stakeholders;• Synthesize the documents necessary for the production of various statistical reports;• Respond to calls and emails;• Provide administrative support for the Insurance and Claims department;• Intervene and deal with the various stakeholders.QualificationsFor this position you must:• Have 2 to 3 years of experience in call center and customer service• Be perfectly bilingual (English and French) because you will have to take calls in both languages• Experience in the insurance industry and in claims file management and knowledge of Report Excel will be considered an asset.SummaryPosition: Customer Service RepresentativeSalary: 40 to 42k per yearDuration: Permanent employment with benefitsLocation: Office located in Laval, but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekIf you are interested in this position, you must send us your updated CV to the following address and indicated as the title `` Customer Service Representative - Claims ''karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      We are currently looking for a customer service representative for a company in Dorval. This person will have many different responsibilities such as- Processing all customer orders in the MACOLA computer system.- Print picking tickets to the production and shipping and receiving departments.-Track and follow up on shipments.-Establish new customer accounts and shipping addresses-Update the price list and quotes in the MACOLA computer system via Premlinx.-Manage the recovery of empty portable transport tanks.-Handle customer complaints (quantity, price, billing).-Make arrangements for product shipments by tanker-Other duties as assigned.-Send order confirmation to customers.AdvantagesMonday to Friday from 8:00 am to 4:30 pmFull medical and dental benefits2 weeks of vacationSalary $45,000 to $55,000Opportunities for advancementLocation - DorvalResponsibilitiesActively participate in the process of identifying and analyzing risks and non-conformances.-Communicate to the production, shipping and receiving department on any change made on a pick ticket.-Manage customer files.-Report to the President of the Company, any anomaly observed on the price of products.-Make sure to have the right information on the purchase order, such as: Product code, quantity required, warehouse where the product is shipped, notice of special requests from customers, etc.-Verify freight charges for each delivery to the sister company-Manage consignment orders-Gather delivery orders with the day's shipped orders as well as the original ordersoriginal orders (Archiving)-Gather copies of orders shipped from storage located in Ontario-File orders once invoicedQualifications3 months of on-the-job training.-Training on MACOLA's computer system, module: Customer service, (order entry).-Training on customer procedures, such as: RONA, Canadian Tire, BMR, etc.Training on ISO procedures: Contract review, identification and traceability, control of non-conforming product, control of documents and recording.Experience-Accounting technician.-Bilingual. French and English.-General knowledge of computer use (Word, Excel, Outlook)-A strong person with math skills-Attention to detail-Able to convert pounds to kilos- Strong organizational skills- Able to multi-task and problem solve- Must be comfortable working in an industrial environmentIf you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.Please add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative for a company in Dorval. This person will have many different responsibilities such as- Processing all customer orders in the MACOLA computer system.- Print picking tickets to the production and shipping and receiving departments.-Track and follow up on shipments.-Establish new customer accounts and shipping addresses-Update the price list and quotes in the MACOLA computer system via Premlinx.-Manage the recovery of empty portable transport tanks.-Handle customer complaints (quantity, price, billing).-Make arrangements for product shipments by tanker-Other duties as assigned.-Send order confirmation to customers.AdvantagesMonday to Friday from 8:00 am to 4:30 pmFull medical and dental benefits2 weeks of vacationSalary $45,000 to $55,000Opportunities for advancementLocation - DorvalResponsibilitiesActively participate in the process of identifying and analyzing risks and non-conformances.-Communicate to the production, shipping and receiving department on any change made on a pick ticket.-Manage customer files.-Report to the President of the Company, any anomaly observed on the price of products.-Make sure to have the right information on the purchase order, such as: Product code, quantity required, warehouse where the product is shipped, notice of special requests from customers, etc.-Verify freight charges for each delivery to the sister company-Manage consignment orders-Gather delivery orders with the day's shipped orders as well as the original ordersoriginal orders (Archiving)-Gather copies of orders shipped from storage located in Ontario-File orders once invoicedQualifications3 months of on-the-job training.-Training on MACOLA's computer system, module: Customer service, (order entry).-Training on customer procedures, such as: RONA, Canadian Tire, BMR, etc.Training on ISO procedures: Contract review, identification and traceability, control of non-conforming product, control of documents and recording.Experience-Accounting technician.-Bilingual. French and English.-General knowledge of computer use (Word, Excel, Outlook)-A strong person with math skills-Attention to detail-Able to convert pounds to kilos- Strong organizational skills- Able to multi-task and problem solve- Must be comfortable working in an industrial environmentIf you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.Please add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $21.42 per hour
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals who are interested in developing their professional experience further.This is a great opportunity for those looking to gain more experience in the financial services industry while using your experience and skills in customer service.Advantages- Work for one of Canada's largest insurance and financial services companies- Work from home (for now)- 6-month contract- Strong potential for extension/full-time hire- Monday to Friday- Shift hours between 8:30am to 6pm- $21.42/hour- Start date: June 7th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for:• Responding to customers over the phone, email, or chat• Answering inquiries and providing superior customer service• Ensuring records are maintained and tracking interactions using online systems• Communicating with customers to solve inquiries in a timely mannerQualifications• Bilingual in French and English • Excellent customer service• Excellent communication skills (verbal and written)• Attention to detail• Ability to adapt quickly and comfortably to change• Professional telephone etiquette• Strong team player• Exhibit professionalism within the workplace• Solid analytical and problem solving skills with the ability to multitask proficiently in a fast-paced performance driven environment• Computer proficiency• Handle stressful situations in a calm and professional manner• Experience in the financial industry an assetSummaryIf you're interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals who are interested in developing their professional experience further.This is a great opportunity for those looking to gain more experience in the financial services industry while using your experience and skills in customer service.Advantages- Work for one of Canada's largest insurance and financial services companies- Work from home (for now)- 6-month contract- Strong potential for extension/full-time hire- Monday to Friday- Shift hours between 8:30am to 6pm- $21.42/hour- Start date: June 7th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for:• Responding to customers over the phone, email, or chat• Answering inquiries and providing superior customer service• Ensuring records are maintained and tracking interactions using online systems• Communicating with customers to solve inquiries in a timely mannerQualifications• Bilingual in French and English • Excellent customer service• Excellent communication skills (verbal and written)• Attention to detail• Ability to adapt quickly and comfortably to change• Professional telephone etiquette• Strong team player• Exhibit professionalism within the workplace• Solid analytical and problem solving skills with the ability to multitask proficiently in a fast-paced performance driven environment• Computer proficiency• Handle stressful situations in a calm and professional manner• Experience in the financial industry an assetSummaryIf you're interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vaudreuil-Dorion, Québec
      • Contract
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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