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    • Etobicoke, Ontario
    • Permanent
    • $17.00 - $22.00 per hour
    Do you have a passion for customer service? Are you a team player? Are you passionate about problem solving? Are you looking to start a career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an optical company in the Etobicoke area. This is a permanent, full time opportunity. to find out more, read below.Type: Permanent Hours of operation: Monday - Friday 8:30am - 5:00 pm (No evenings or weekends!)Pay: $17-$22/hour based on experience Location: Etobicoke (Evans & Kipling)Training in officeWork from home for the time beingEquipment provided by the company Benefits after 3 months Vacation & Sick days Advantages- Permanent opportunity - Full time, regular business hours - Competitive Pay!- Etobicoke location (TTC and Highway accessible0- Work from home for the time being- Benefits after 3 months - 2 weeks vacation + Sick days - RSP Sharing program- Discount on eyewear Responsibilities- Take inbound calls from customers - Answer any questions and provide information to customers on products - Outbound calls to customers to inform them of any changes to their orders - Contact vendors with orders - Suggest other products to customers aligned with their usual orders- Work alongside the sales team to provide top-notch service to customers - Update customers files after every interactionQualifications- 1-2 years of customer service experience in an office setting - Analytical and tech-savvy - Problem solving and quick thinker- Team player but also able to work alone- Customer-focused - Positive attitudeSummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Etobicoke"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Are you a team player? Are you passionate about problem solving? Are you looking to start a career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an optical company in the Etobicoke area. This is a permanent, full time opportunity. to find out more, read below.Type: Permanent Hours of operation: Monday - Friday 8:30am - 5:00 pm (No evenings or weekends!)Pay: $17-$22/hour based on experience Location: Etobicoke (Evans & Kipling)Training in officeWork from home for the time beingEquipment provided by the company Benefits after 3 months Vacation & Sick days Advantages- Permanent opportunity - Full time, regular business hours - Competitive Pay!- Etobicoke location (TTC and Highway accessible0- Work from home for the time being- Benefits after 3 months - 2 weeks vacation + Sick days - RSP Sharing program- Discount on eyewear Responsibilities- Take inbound calls from customers - Answer any questions and provide information to customers on products - Outbound calls to customers to inform them of any changes to their orders - Contact vendors with orders - Suggest other products to customers aligned with their usual orders- Work alongside the sales team to provide top-notch service to customers - Update customers files after every interactionQualifications- 1-2 years of customer service experience in an office setting - Analytical and tech-savvy - Problem solving and quick thinker- Team player but also able to work alone- Customer-focused - Positive attitudeSummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Etobicoke"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourJune 28th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourJune 28th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourAugust 9th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourAugust 9th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourAugust 9th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourAugust 9th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    Randstad is Hiring Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$15.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Banking Etobicoke"SummaryBanking IndustryCustomer Service Representative $15.5 per hourJune 28th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$15.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Banking Etobicoke"SummaryBanking IndustryCustomer Service Representative $15.5 per hourJune 28th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of July 12th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Chargeback Analysts for a company in the Financial industry in the greater Toronto area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you have any experience in Fraud investigation, risk analysis or collections? If you answered "yes" to any of the above, then this opportunity is for you! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $20.50/hour - benefits including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company matchWhat(Job title)?- Bilingual Chargeback Analyst (Call Center Setting)Where?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Friday 8 AM - 6 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Receive inbound calls from clients and complete outbound calls for investigation purposes- Review and analyze Fraud and Non-Fraud Cases for chargeback opportunities.- Provide exceptional customer service while responding to all inbound/outbound inquiries- Be responsible for all the phases of the chargeback lifecycle - Respond to all merchant challenges and assess next steps- Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team- Enter customer feedback and update their existing accounts with their dispute status Qualifications- Fluently bilingual in both English and French (Strong Written and verbal communication skills) - Good analytical and problem solving skills, negotiation skills, and judgement skills- Minimum 1 year of fraud Detection/investigation experience- Minimum of 1-2 years of credit card and/or financial experience- 1-2 years Customer Service experienceHere's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Chargeback Analyst"SummaryBilingual Chargeback Analyst Starting as of July 12th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Brampton, Ontario
    • Contract
    A company in the transportation and logistics industry in Brampton is looking for a Key Accounts Support Specialist to join their team on an ongoing contract with strong potential for permanent employment.As a Key Accounts Support Specialist, you are the first point of contact for businesses and clients when it comes to providing excellent Customer Service, tracking, tracing and reporting and any inquiries related to National Key Clients. Serve as part of a team to coordinate exceptional and timely solutions to customer requirements, and escalated customer complaints and inquiries for a set portfolio of premier account. Why do you want the job?- Stable hours shifts could be from Monday to Friday 12:00pm-8:00PM OR 10:00pm-6:00PM-Training hours from Monday-Friday 9AM-5PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice)- Should be able to commute to Brampton office if needed-Immediate Start-20$/Hourly PayWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)What will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.If you are a quick learner and passionate about providing the best possible experience for your customers we want to hear from you!To apply:1. Create a profile at www.randstad.ca and apply online directly to the posting2. Email a copy of your resume to navpreet.sandhu@randstad.ca (Subject line Key Accounts Support Specialist) AdvantagesWhy do you want the job?- Stable hours shifts could be from Monday to Friday 12:00pm-8:00PM OR 10:00pm-6:00PM-Training hours from Monday-Friday 9AM-5PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice) Should be able to commute to Brampton office if needed-Immediate Start-20$/Hourly PayResponsibilitiesWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)QualificationsWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)SummaryWhat will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    A company in the transportation and logistics industry in Brampton is looking for a Key Accounts Support Specialist to join their team on an ongoing contract with strong potential for permanent employment.As a Key Accounts Support Specialist, you are the first point of contact for businesses and clients when it comes to providing excellent Customer Service, tracking, tracing and reporting and any inquiries related to National Key Clients. Serve as part of a team to coordinate exceptional and timely solutions to customer requirements, and escalated customer complaints and inquiries for a set portfolio of premier account. Why do you want the job?- Stable hours shifts could be from Monday to Friday 12:00pm-8:00PM OR 10:00pm-6:00PM-Training hours from Monday-Friday 9AM-5PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice)- Should be able to commute to Brampton office if needed-Immediate Start-20$/Hourly PayWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)What will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.If you are a quick learner and passionate about providing the best possible experience for your customers we want to hear from you!To apply:1. Create a profile at www.randstad.ca and apply online directly to the posting2. Email a copy of your resume to navpreet.sandhu@randstad.ca (Subject line Key Accounts Support Specialist) AdvantagesWhy do you want the job?- Stable hours shifts could be from Monday to Friday 12:00pm-8:00PM OR 10:00pm-6:00PM-Training hours from Monday-Friday 9AM-5PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice) Should be able to commute to Brampton office if needed-Immediate Start-20$/Hourly PayResponsibilitiesWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)QualificationsWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)SummaryWhat will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    JOB DESCRIPTIONRandstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in TorontoDo you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 6thth, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Toronto)When?- Training starts August 6th, 2021Hours of Operation:Monday - Sunday8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hourADVANTAGES- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!RESPONSIBILITIES- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQUALIFICATIONS- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SUMMARYBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Toronto)Permanent and full time opportunity starting as of August 6th, 2021Monday - Sunday8 AM - 6 PM (rotational shifts)$20.50/hourMedical and Dental benefits from day 1!Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Customer Service Representative"SummaryBilingual Chargeback Analyst Starting as of August 6th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    JOB DESCRIPTIONRandstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in TorontoDo you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 6thth, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Toronto)When?- Training starts August 6th, 2021Hours of Operation:Monday - Sunday8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hourADVANTAGES- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!RESPONSIBILITIES- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQUALIFICATIONS- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SUMMARYBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Toronto)Permanent and full time opportunity starting as of August 6th, 2021Monday - Sunday8 AM - 6 PM (rotational shifts)$20.50/hourMedical and Dental benefits from day 1!Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Customer Service Representative"SummaryBilingual Chargeback Analyst Starting as of August 6th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Toronto Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 5th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Toronto Area)When?- Training starts July 5th 2021Hours of Operation:Monday - Sunday7 AM - 112 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers - Review and investigate applications in real-time to assess risk and take action - Audit fraud processes to determine accuracy and compliance -Update customer account information- Outbound calls to customer as required - Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French) July 5th 2021 Hours of operation: Monday to Sunday 7am to 12am Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Toronto Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 5th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Toronto Area)When?- Training starts July 5th 2021Hours of Operation:Monday - Sunday7 AM - 112 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers - Review and investigate applications in real-time to assess risk and take action - Audit fraud processes to determine accuracy and compliance -Update customer account information- Outbound calls to customer as required - Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French) July 5th 2021 Hours of operation: Monday to Sunday 7am to 12am Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Brampton, Ontario
    • Permanent
    A leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Bilingual Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    A leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Bilingual Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Toronto Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Toronto Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday7 AM - 12 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers - Review and investigate applications in real-time to assess risk and take action - Audit fraud processes to determine accuracy and compliance -Update customer account information- Outbound calls to customer as required - Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French) August 9th 2021Hours of operation: Monday to Sunday 7am to 12am Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Toronto Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Toronto Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday7 AM - 12 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers - Review and investigate applications in real-time to assess risk and take action - Audit fraud processes to determine accuracy and compliance -Update customer account information- Outbound calls to customer as required - Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French) August 9th 2021Hours of operation: Monday to Sunday 7am to 12am Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    Are you a Customer Service Representative looking for your next opportunity in the booming insurance industry? A well known insurance company in Etobicoke is looking for superstar Customer Service Representatives to join their growing team on a permanent basis. Reporting to the Team Lead, the successful candidates will seize the opportunity to sell and promote various insurance products by phone. AdvantagesPermanent opportunity Competitive compensation package including benefitsSalary for English CSR $40, 762Salary for Bilingual (French & English) $43, 820Work for a well known company in a booming industry Regular business hours Monday to Friday 8 am to 6 pmWork from home opportunityEquipment provided ResponsibilitiesPromote insurance products by phone (inbound and outbound calls)Approximately 30-50 calls/shiftHandle all customer requests and escalate to supervisors when necessary Input data to update database Submit to supervisors all comments, recommendations, and any possibility of improvement to increase customer satisfactionGive advice to customers in an empathetic manner and give accurate information in an effective and courteous wayQualificationsPost secondary educationStrong communication in EnglishFrench communication (written and verbal) considered a strong assetProficient in Microsoft OfficeComfortable with sales and negotiationMust have previous customer service experience preferably in a call centre settingQuick learner who shows empathy on every call Must be autonomous and comfortable working independently Proven ability to handle stress and work well in a fast-paced environment A collaborative team playerSummaryIf you have at least one year of customer service experience please send your resume to navpreet.sandhu@randstad.ca to be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a Customer Service Representative looking for your next opportunity in the booming insurance industry? A well known insurance company in Etobicoke is looking for superstar Customer Service Representatives to join their growing team on a permanent basis. Reporting to the Team Lead, the successful candidates will seize the opportunity to sell and promote various insurance products by phone. AdvantagesPermanent opportunity Competitive compensation package including benefitsSalary for English CSR $40, 762Salary for Bilingual (French & English) $43, 820Work for a well known company in a booming industry Regular business hours Monday to Friday 8 am to 6 pmWork from home opportunityEquipment provided ResponsibilitiesPromote insurance products by phone (inbound and outbound calls)Approximately 30-50 calls/shiftHandle all customer requests and escalate to supervisors when necessary Input data to update database Submit to supervisors all comments, recommendations, and any possibility of improvement to increase customer satisfactionGive advice to customers in an empathetic manner and give accurate information in an effective and courteous wayQualificationsPost secondary educationStrong communication in EnglishFrench communication (written and verbal) considered a strong assetProficient in Microsoft OfficeComfortable with sales and negotiationMust have previous customer service experience preferably in a call centre settingQuick learner who shows empathy on every call Must be autonomous and comfortable working independently Proven ability to handle stress and work well in a fast-paced environment A collaborative team playerSummaryIf you have at least one year of customer service experience please send your resume to navpreet.sandhu@randstad.ca to be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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