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    1 job found for it support in M2R 3B7

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      • Toronto, Ontario
      • Permanent
      Are you a Level 1 Desktop Support Specialist with 1+ years' experience in a support role? Are you motivated by helping others and supporting your team? Do you seek to grow with an established company that contributes to your success and continuously strives to enhance knowledge/expertise by staying abreast of industry and business trends?Look no further!We are currently seeking a Level 1 Help Desk Support Specialist to join a fast-paced, hardworking, team collaborative environment on a full-time/permanent basis.Advantages-The opportunity to learn and grow within the company.-Tight knit team that supports one another full circle.Responsibilities-Office 365 / AD User Admin (Creation, modification, password reset, 2FA setup)-Office 365 Mailbox Administration. Share Mailbox/Resource/Distribution-Cloud Drive Basic Administrator (One Drive, Google Drive , Dropbox)-Configure 365 email / 365 / Gmail / Adding Exchange account to IOS / Android ( to cover different Apps (Mail, Outlook ETC… in documentation)-Configure VPN client-Basic Connectivity issues – Basic Ping Test / Driver update / Wifi And Modem Reboot as possible-Network Drive mapping and permission delegations-Create / Configure VoIP extension on Desktop and PC (Basic trouble shooting)Qualifications-1+ Years previous IT support experience-University or College Degree in IT-Previous experience creating detailed and easy to follow technical documentation-Willingness to create internal knowledgebase articles-1st Level information systems services problem resolution: problem definition, research and resolution-E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issues such as missing emails, server connection nisus, spam etc.-Basic Windows Active Directory-Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms: Windows 10 and Windows Server 2016/19-Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management, Asset Management, System Monitoring-Working knowledge of TCP/IP protocolSummaryIf your values are in line with the below, we’d love to hear from you.Work Honestly HardWe will work hard and put in whatever it takes to deliver on our promises and to get the job done right. We do this because we enjoy helping people and it doesn’t feel like work.We work with honesty and integrity because that’s who we are. This quality lets our customers know we are there for them providing peace of mind. We passionately strive to provide the Wow to our customers because we love to provide happiness in this way.Support Each Other HappinessWe are a family that loves our team and want to support our own and our customer’s happiness. We have each other's back and respect one another enough to encourage each person to take ownership, make mistakes and grow and better themselves as a result.We are Open and Honest with each other and our clients. Always communicating to build stronger relationships.Be Endlessly CuriousWe are curious and driven to learn about new technologies, approaches and skill sets for our continued growth and learning and to help be recognized as a trusted resource. We always challenge the status quo to better ourselves, improve the world around us and provide customer success.If you feel this opportunity could be right for you, please contact megan.leblanc@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Level 1 Desktop Support Specialist with 1+ years' experience in a support role? Are you motivated by helping others and supporting your team? Do you seek to grow with an established company that contributes to your success and continuously strives to enhance knowledge/expertise by staying abreast of industry and business trends?Look no further!We are currently seeking a Level 1 Help Desk Support Specialist to join a fast-paced, hardworking, team collaborative environment on a full-time/permanent basis.Advantages-The opportunity to learn and grow within the company.-Tight knit team that supports one another full circle.Responsibilities-Office 365 / AD User Admin (Creation, modification, password reset, 2FA setup)-Office 365 Mailbox Administration. Share Mailbox/Resource/Distribution-Cloud Drive Basic Administrator (One Drive, Google Drive , Dropbox)-Configure 365 email / 365 / Gmail / Adding Exchange account to IOS / Android ( to cover different Apps (Mail, Outlook ETC… in documentation)-Configure VPN client-Basic Connectivity issues – Basic Ping Test / Driver update / Wifi And Modem Reboot as possible-Network Drive mapping and permission delegations-Create / Configure VoIP extension on Desktop and PC (Basic trouble shooting)Qualifications-1+ Years previous IT support experience-University or College Degree in IT-Previous experience creating detailed and easy to follow technical documentation-Willingness to create internal knowledgebase articles-1st Level information systems services problem resolution: problem definition, research and resolution-E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issues such as missing emails, server connection nisus, spam etc.-Basic Windows Active Directory-Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms: Windows 10 and Windows Server 2016/19-Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management, Asset Management, System Monitoring-Working knowledge of TCP/IP protocolSummaryIf your values are in line with the below, we’d love to hear from you.Work Honestly HardWe will work hard and put in whatever it takes to deliver on our promises and to get the job done right. We do this because we enjoy helping people and it doesn’t feel like work.We work with honesty and integrity because that’s who we are. This quality lets our customers know we are there for them providing peace of mind. We passionately strive to provide the Wow to our customers because we love to provide happiness in this way.Support Each Other HappinessWe are a family that loves our team and want to support our own and our customer’s happiness. We have each other's back and respect one another enough to encourage each person to take ownership, make mistakes and grow and better themselves as a result.We are Open and Honest with each other and our clients. Always communicating to build stronger relationships.Be Endlessly CuriousWe are curious and driven to learn about new technologies, approaches and skill sets for our continued growth and learning and to help be recognized as a trusted resource. We always challenge the status quo to better ourselves, improve the world around us and provide customer success.If you feel this opportunity could be right for you, please contact megan.leblanc@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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