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      • Montréal, Québec
      • Permanent
      Service ManagerAre you focused on customer experience? Are you looking for a stimulating and dynamic environment in Montreal, offering great flexibility? Are you always thriving to go beyond established goals and improve the performance of your teams? You would like to manage a global team in the digital industry? Main focus•Establishing Technical Customer Support practices.•Analyzing metrics and evolving the function.•Managing customer complaints and escalations.•Managing the team and developing employees in order to become a center of expertise on our products, serving customers and collaborating with internal stakeholders.Responsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.We offer•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caAdvantages•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workResponsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.SummaryYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Service ManagerAre you focused on customer experience? Are you looking for a stimulating and dynamic environment in Montreal, offering great flexibility? Are you always thriving to go beyond established goals and improve the performance of your teams? You would like to manage a global team in the digital industry? Main focus•Establishing Technical Customer Support practices.•Analyzing metrics and evolving the function.•Managing customer complaints and escalations.•Managing the team and developing employees in order to become a center of expertise on our products, serving customers and collaborating with internal stakeholders.Responsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.We offer•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caAdvantages•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workResponsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.SummaryYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Eustache, Québec
      • Contract
      Project ManagerFull time 37.5h/week1 year contractWHAT AWAITS YOU:Under the leadership of the Business Process and IT (CPM) Project Manager, the Project Manager (PM) plays a leadership role with respect to the initiatives of the assigned P&TI business development program. The PM manages the priorities of the resources allocated to him by the PMO as well as the schedule of projects in order to provide optimal solutions to the company for the initiatives under his responsibility. He participates in the execution of the change management strategy, risk management and stakeholder management. In collaboration with the project manager, the project manager proposes directional decisions to the steering committee. YOUR ADVANTAGES :• Key position with high visibility within our organization• Very competitive salary and benefits• Stimulating position, perfect if you like a challenge!• Innovative and forward-looking teamAdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesRESPONSIBILITIES:• Responsible for the delivery of his portfolio in accordance with the budget and the project plan• Define and assign the tasks related to the execution of his project• Ensures the delivery of the required time and quality related to his project package• Participate in the definition of the "scope" / "Solution" of work for his project package• Plans and manages the update of the projects to which he is assigned• He actively participates in the implementation of best practices in project management• If necessary, supports business analysts in the execution of deliverables and workshop facilitationQualificationsKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectSummaryKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Project ManagerFull time 37.5h/week1 year contractWHAT AWAITS YOU:Under the leadership of the Business Process and IT (CPM) Project Manager, the Project Manager (PM) plays a leadership role with respect to the initiatives of the assigned P&TI business development program. The PM manages the priorities of the resources allocated to him by the PMO as well as the schedule of projects in order to provide optimal solutions to the company for the initiatives under his responsibility. He participates in the execution of the change management strategy, risk management and stakeholder management. In collaboration with the project manager, the project manager proposes directional decisions to the steering committee. YOUR ADVANTAGES :• Key position with high visibility within our organization• Very competitive salary and benefits• Stimulating position, perfect if you like a challenge!• Innovative and forward-looking teamAdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesRESPONSIBILITIES:• Responsible for the delivery of his portfolio in accordance with the budget and the project plan• Define and assign the tasks related to the execution of his project• Ensures the delivery of the required time and quality related to his project package• Participate in the definition of the "scope" / "Solution" of work for his project package• Plans and manages the update of the projects to which he is assigned• He actively participates in the implementation of best practices in project management• If necessary, supports business analysts in the execution of deliverables and workshop facilitationQualificationsKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectSummaryKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Mission:Is the custodian of the Agile practice and ensures that the team adheres to the values ​​and principles, as well as the processes and practices that the team has agreed to use. Is the facilitator of an agile analysis and development team. Help the team determine which interactions with the outside are useful to them, and which are blockers. Help maximize the value produced by the team. | Ensures that the team respects agile values ​​and principles, as well as the processes and practices that the team has agreed on. Is an agile development team facilitator. Helps the team determine which external interactions are useful and which are not. Helps maximizes the value produced by the team.You'll have to :-Coordinate the activities of 3 distinct teams by planning and managing the different deliverables in project and operational mode -Animate agile ceremonies-Ensure team cohesion and raise the risks and issues to the manager -Work in collaboration with the asset manager to monitor the various deliveries.The candidate must be able to speak fluently in French and English.Advantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Mission:Is the custodian of the Agile practice and ensures that the team adheres to the values ​​and principles, as well as the processes and practices that the team has agreed to use. Is the facilitator of an agile analysis and development team. Help the team determine which interactions with the outside are useful to them, and which are blockers. Help maximize the value produced by the team. | Ensures that the team respects agile values ​​and principles, as well as the processes and practices that the team has agreed on. Is an agile development team facilitator. Helps the team determine which external interactions are useful and which are not. Helps maximizes the value produced by the team.You'll have to :-Coordinate the activities of 3 distinct teams by planning and managing the different deliverables in project and operational mode -Animate agile ceremonies-Ensure team cohesion and raise the risks and issues to the manager -Work in collaboration with the asset manager to monitor the various deliveries.The candidate must be able to speak fluently in French and English.Advantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Your mission :As a Project Manager in Data and Analytics, you will lead to fruition multiple initiatives including Cloud Migration and Transformation for one or more data domains and other key Data and Analytics initiatives. What you will do:Ensure that cross-functional projects are delivered on-time, within scope, and within budget, track and proactively mitigate any deviations.Drive the selection of external vendors for program implementation, whenever applicable.Ensure resource and budget availability, working closely with resource managers.Develop and maintain a detailed project plan to deliver the programLiaise and maintain relationships with vendors and Intact stakeholdersMaintain a strong business focus with an understanding of the current and strategic direction of the company AdvantagesEquipment is provided, work from home until further notice, flex hours in an one year contract that can be renewed.ResponsibilitiesA proven track record in successfully delivering multi-million dollar cross-functional projects and programs, including experience in cloud transformation programs.At least 5 years of experience as a Project Manager and 8 years of experience in Agile product development.Prior experience in delivering Data and Analytics programs.Understanding of the principles behind cloud migration and a business-knowledge of the different cloud providers.Excellent interpersonal, people management and communication skillsSense of prioritization and change managementProven leadership and ability to influence, remain calm and maintain focus on sustainable resultsResults-orientedGood ability to deal with difficult stakeholdersDynamic, ability to work in a changing environmentProficient in MS Office, JIRA, and ConfluenceQualificationsCloud transformation experience in Data domains (Migration to snowflake)High-level understanding of DevOps/CI-CDEducation and Experience:PMP CertificationBachelor’s Degree in Computer Science/Information Technology or related field or equivalent experienceAt least 10 years of experience leading initiatives within IT SummaryWe are looking for a Senior PM with experience in Data migration in a Cloud environment.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Your mission :As a Project Manager in Data and Analytics, you will lead to fruition multiple initiatives including Cloud Migration and Transformation for one or more data domains and other key Data and Analytics initiatives. What you will do:Ensure that cross-functional projects are delivered on-time, within scope, and within budget, track and proactively mitigate any deviations.Drive the selection of external vendors for program implementation, whenever applicable.Ensure resource and budget availability, working closely with resource managers.Develop and maintain a detailed project plan to deliver the programLiaise and maintain relationships with vendors and Intact stakeholdersMaintain a strong business focus with an understanding of the current and strategic direction of the company AdvantagesEquipment is provided, work from home until further notice, flex hours in an one year contract that can be renewed.ResponsibilitiesA proven track record in successfully delivering multi-million dollar cross-functional projects and programs, including experience in cloud transformation programs.At least 5 years of experience as a Project Manager and 8 years of experience in Agile product development.Prior experience in delivering Data and Analytics programs.Understanding of the principles behind cloud migration and a business-knowledge of the different cloud providers.Excellent interpersonal, people management and communication skillsSense of prioritization and change managementProven leadership and ability to influence, remain calm and maintain focus on sustainable resultsResults-orientedGood ability to deal with difficult stakeholdersDynamic, ability to work in a changing environmentProficient in MS Office, JIRA, and ConfluenceQualificationsCloud transformation experience in Data domains (Migration to snowflake)High-level understanding of DevOps/CI-CDEducation and Experience:PMP CertificationBachelor’s Degree in Computer Science/Information Technology or related field or equivalent experienceAt least 10 years of experience leading initiatives within IT SummaryWe are looking for a Senior PM with experience in Data migration in a Cloud environment.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $38,000 - $42,000 per year
      Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40K to 42K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40K to 42K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Titre du poste / Position title: Infrastructure Project Manager6 to 12 months. (Potential of extension)Lieu de travail / Location: Remote for now. Langues parlées et écrites / Spoken and written languages: English,FrenchTitre du poste / Position title: Infrastructure Project ManagerDescription du mandat / Mandate description: The Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder. Ensure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityIdentify project milestones, critical success factors, risks and resource requirementsEnsure resource availability and allocation, working closely with resource managersDevelop a detailed project plan to deliver the project, and track progressManage changes to the project scope, project schedule and project costs using appropriate verification techniquesMeasure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)Report progress, risks, challenges, and engage management as neededManage the relationships with the client, vendors and all stakeholdersPerform risk management regularly to minimize impact on the projectCreate, maintain and communicate comprehensive project documentationManage budget and use change process as neededAdvantagesVous avez envie d'être partie prenante du virage technologique que prend cette grande entreprise du centre-ville de Montréal? Votre contribution sera valorisée au sein de notre organisation qui met en avant plan ses valeurs humaines, et ce, dans un climat de haute performance et que prône la flexibilité et l'agilité.ResponsibilitiesThe Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder. Ensure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityIdentify project milestones, critical success factors, risks and resource requirementsEnsure resource availability and allocation, working closely with resource managersDevelop a detailed project plan to deliver the project, and track progressManage changes to the project scope, project schedule and project costs using appropriate verification techniquesMeasure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)Report progress, risks, challenges, and engage management as neededManage the relationships with the client, vendors and all stakeholdersPerform risk management regularly to minimize impact on the projectCreate, maintain and communicate comprehensive project documentationManage budget and use change process as needed QualificationsLangues parlées et écrites / Spoken and written languages: English,FrenchNiveau d’expérience / Level of experience:SeniorAnnées d’expérience / Years of experience: 7+Exigence(s) minimum / Must have requirement(s):7+ years of experience managing IT Infrastructure projects.Bachelor's degree in computer science, project management or equivalent.Efficiency with Microsoft Office, MS Project, Teams, SharePointWork experience in a virtual environmentExperience in resource matrix managementTechnologies demandées / Technologies required:Experience managing Infrastructure projectsAutres exigences / Other requirements:Certifications et/ou expérience/ Certification and/or experience:PMP Certification is an assetSummaryNiveau d’expérience / Level of experience:SeniorWe are open to conversion to permanency, however, not part of our criteria for a candidate in this context.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Titre du poste / Position title: Infrastructure Project Manager6 to 12 months. (Potential of extension)Lieu de travail / Location: Remote for now. Langues parlées et écrites / Spoken and written languages: English,FrenchTitre du poste / Position title: Infrastructure Project ManagerDescription du mandat / Mandate description: The Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder. Ensure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityIdentify project milestones, critical success factors, risks and resource requirementsEnsure resource availability and allocation, working closely with resource managersDevelop a detailed project plan to deliver the project, and track progressManage changes to the project scope, project schedule and project costs using appropriate verification techniquesMeasure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)Report progress, risks, challenges, and engage management as neededManage the relationships with the client, vendors and all stakeholdersPerform risk management regularly to minimize impact on the projectCreate, maintain and communicate comprehensive project documentationManage budget and use change process as neededAdvantagesVous avez envie d'être partie prenante du virage technologique que prend cette grande entreprise du centre-ville de Montréal? Votre contribution sera valorisée au sein de notre organisation qui met en avant plan ses valeurs humaines, et ce, dans un climat de haute performance et que prône la flexibilité et l'agilité.ResponsibilitiesThe Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder. Ensure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityIdentify project milestones, critical success factors, risks and resource requirementsEnsure resource availability and allocation, working closely with resource managersDevelop a detailed project plan to deliver the project, and track progressManage changes to the project scope, project schedule and project costs using appropriate verification techniquesMeasure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)Report progress, risks, challenges, and engage management as neededManage the relationships with the client, vendors and all stakeholdersPerform risk management regularly to minimize impact on the projectCreate, maintain and communicate comprehensive project documentationManage budget and use change process as needed QualificationsLangues parlées et écrites / Spoken and written languages: English,FrenchNiveau d’expérience / Level of experience:SeniorAnnées d’expérience / Years of experience: 7+Exigence(s) minimum / Must have requirement(s):7+ years of experience managing IT Infrastructure projects.Bachelor's degree in computer science, project management or equivalent.Efficiency with Microsoft Office, MS Project, Teams, SharePointWork experience in a virtual environmentExperience in resource matrix managementTechnologies demandées / Technologies required:Experience managing Infrastructure projectsAutres exigences / Other requirements:Certifications et/ou expérience/ Certification and/or experience:PMP Certification is an assetSummaryNiveau d’expérience / Level of experience:SeniorWe are open to conversion to permanency, however, not part of our criteria for a candidate in this context.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Permanent
      Do you consider yourself a business development professional with a hunter mindset? Do you enjoy earning huge commissions and having the opportunity to “control your salary”? Then we would love to discuss a recent opportunity for a Business Development Manager with you! Randstad Canada is currently hiring a full-time Business Development Manager for our client specializing in providing commercial cleaning services across Canada for multi site organizations. A leader in their industry, our client is growing and looking to add their next superstar to their team to operate in a territory worth 500MM CAD!!Advantages- Salary : 60K + lucrative commission structure + bonus - Internal growth opportunities- Access to training and development programs- Comprehensive benefits package:- Benefits- Travel expenses covered Responsibilities- Prospecting into organizations with multi-site locations and selling the cleaning program. -Growing and maintaining the customer base by identifying customer needs and providing the right solution- Increasing customer spend, loyalty and retention.- BDM will build a focused portfolio for the clients and sites. - Ensuring that Franchisees are providing excellent service to clients Qualifications- 3- 5 years of proven sales experience selling to Senior Management / Directors / C-level ExecutivesIndustry experience does not matter- Must possess a strong HUNTER mindset - Great at building relations- Must be very resourceful (not dialing for dollars)- Must have an idea of their short term and long term strategy. SummaryIf this sounds like your next opportunity, then please go ahead and create a profile at www.randstad.ca and apply directly to the posting.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you consider yourself a business development professional with a hunter mindset? Do you enjoy earning huge commissions and having the opportunity to “control your salary”? Then we would love to discuss a recent opportunity for a Business Development Manager with you! Randstad Canada is currently hiring a full-time Business Development Manager for our client specializing in providing commercial cleaning services across Canada for multi site organizations. A leader in their industry, our client is growing and looking to add their next superstar to their team to operate in a territory worth 500MM CAD!!Advantages- Salary : 60K + lucrative commission structure + bonus - Internal growth opportunities- Access to training and development programs- Comprehensive benefits package:- Benefits- Travel expenses covered Responsibilities- Prospecting into organizations with multi-site locations and selling the cleaning program. -Growing and maintaining the customer base by identifying customer needs and providing the right solution- Increasing customer spend, loyalty and retention.- BDM will build a focused portfolio for the clients and sites. - Ensuring that Franchisees are providing excellent service to clients Qualifications- 3- 5 years of proven sales experience selling to Senior Management / Directors / C-level ExecutivesIndustry experience does not matter- Must possess a strong HUNTER mindset - Great at building relations- Must be very resourceful (not dialing for dollars)- Must have an idea of their short term and long term strategy. SummaryIf this sounds like your next opportunity, then please go ahead and create a profile at www.randstad.ca and apply directly to the posting.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $50,000 - $60,000 per year
      A Construction Company is looking for an Administrative Assistant to help support both the Vice President and the President of the company. This position is a permanent role located in Ville Saint-Laurent. Reporting to the Project Director and working under the supervision of the project manager, the administrative assistant for project management provides support to the project management team.The proposed salary is between $60, 000 to $65, 000 per year, from Monday to Friday from 8:30 am to 5:00 pm or 8:00 am to 4:30 pm, 4 weeks vacation (2 weeks at Christmas), benefits after 3 months, paid sick days, accessible by public transport, and Parking available on site.Monday and Thursday at the mandatory office + 1 flexible to choose from at the office and 2 more at home.Advantages- Benefits after 3 months- Permanent position- Great company culture- Construction field- Accessible by public transport- Summer Hours- Parking available on site Responsibilities- Assist the VP and President of the company in their daily tasks- Assist the project management team in their daily tasks - Prepare and transmit the documentation requested by the client at the opening and closing of the project- Preparation of the site file to be given to the superintendent at the start of each project - Write and send subcontracts and / or purchase orders- Update of cost control table and additional work table - Assist the estimation team in their daily tasks- Attend the submission review which includes receiving submission documents, readingestimate for the selection of subcontractors to be invited to tender- Receive their prices and prepare and complete the tender form- Responsible for accumulating and preparing end of project documents Qualifications- Bilingualism English / French (written & oral)- 2-3 years of experience in administrations in construction- Construction experience an asset- Excellent skills in the Microsoft Office Suite- Strong interpersonal skills- Strong attention to detail- Team spirit, resourcefulness, punctuality, and discretionSummaryAre you looking for an administrative assistant position?Are you looking to work in office and remote?If so, do not hesitate and send your resume to our Resource Manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A Construction Company is looking for an Administrative Assistant to help support both the Vice President and the President of the company. This position is a permanent role located in Ville Saint-Laurent. Reporting to the Project Director and working under the supervision of the project manager, the administrative assistant for project management provides support to the project management team.The proposed salary is between $60, 000 to $65, 000 per year, from Monday to Friday from 8:30 am to 5:00 pm or 8:00 am to 4:30 pm, 4 weeks vacation (2 weeks at Christmas), benefits after 3 months, paid sick days, accessible by public transport, and Parking available on site.Monday and Thursday at the mandatory office + 1 flexible to choose from at the office and 2 more at home.Advantages- Benefits after 3 months- Permanent position- Great company culture- Construction field- Accessible by public transport- Summer Hours- Parking available on site Responsibilities- Assist the VP and President of the company in their daily tasks- Assist the project management team in their daily tasks - Prepare and transmit the documentation requested by the client at the opening and closing of the project- Preparation of the site file to be given to the superintendent at the start of each project - Write and send subcontracts and / or purchase orders- Update of cost control table and additional work table - Assist the estimation team in their daily tasks- Attend the submission review which includes receiving submission documents, readingestimate for the selection of subcontractors to be invited to tender- Receive their prices and prepare and complete the tender form- Responsible for accumulating and preparing end of project documents Qualifications- Bilingualism English / French (written & oral)- 2-3 years of experience in administrations in construction- Construction experience an asset- Excellent skills in the Microsoft Office Suite- Strong interpersonal skills- Strong attention to detail- Team spirit, resourcefulness, punctuality, and discretionSummaryAre you looking for an administrative assistant position?Are you looking to work in office and remote?If so, do not hesitate and send your resume to our Resource Manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mont-Royal, Québec
      • Contract
      Le gestionnaire de comptes est responsable de la livraison et de l'exécution du programme interne adapté spécifiquement pour son client. Gérant les opérations quotidiennes, le gestionnaire de comptes s’assure de bien répondre aux besoins de son client en pilotant les fonctions principales du programme Randstad - Services en entreprise, soit le recrutement, la sélection de personnels, l'intégration, la rétention, la planification et la communication. AdvantagesLe poste de gestionnaire de compte est un poste permanent à temps plein (37.5 heures par semaine) Horaire de jour du lundi au vendrediSalaire compétitif et avantages sociaux .ResponsibilitiesRecrutement et sélection:Recherche de candidats via différents canaux (en ligne, salons de l'emploi, journées portes ouvertes, sensibilisation communautaire) de façon proactive.Trier les candidatures reçues en fonction des qualifications professionnelles et/ou critères de sélection recherchés par le client.Assurer les entrevues d’embauche en personne ou en format virtuel.Procéder à la prise de référence des emplois antérieurs, aux vérifications des antécédents judiciaires, à la transmission de tests de santé et de sécurité et à tout autres étapes nécessaires pour compléter le processus, et ce en accord avec les critères du client.Assurer la légitimité de la documentation législative en matière de main-d'œuvre lors de l'embauche de candidats (permis de travail).Intégration:Exécution et transmission des programmes personnalisés d’intégration et d'orientation du client.Planification, rétention et orientation:Gérer le bassin de main-d'œuvre et de talents de façon proactive afin de répondre aux besoins de production du client et de planifier les fluctuations à venir.Établir des stratégies en partenariat avec le client, afin de soutenir leur plan de recrutement et d'élargir votre portée et votre soutien au sein de leur organisation.Assurer l’exécution des programmes RIS Care (Ex : suivi des présences, employé du mois, récompenses trimestrielles étoiles, etc.) dans le but d'augmenter la productivité, le moral et la rétention. Communication et administration:Participer aux rencontres de planification avec le client, coordonner les annonces de nouveautés ou de changements auprès des employés actifs et assister aux annonces internes de Randstad.Exécuter les différentes étapes afin d’être toujours en mesure de fournir, avec exactitude, un rapport de gestion hebdomadaire (WMR).Procéder à la paie hebdomadaire des employés.Comptabiliser les différentes informations (absences, avis disciplinaires, évaluations de performance, etc) afin d’assurer la tenue du dossier des employés.Assurer la coordination du programme de santé et sécurité sur le site client.QualificationsDétenir un diplôme d'études collégiales complétéAvoir une expérience pertinente en service à la clientèle et un minimum de connaissances générales en gestion de ressources humainesÊtre en mesure d’établir des relations professionnelles à long terme et de confiance avec votre client et votre équipeDémontrer de l’assurance et une capacité à travailler dans un environnement dynamique, au volume élevéAvoir d’excellentes compétences en communication et en résolution de problèmesPosséder un esprit d’équipe inébranlable et avoir un souci du détail aiguisé Être familier avec Microsoft Word, Outlook et ExcelAvoir l'accès à un moyen de transport fiableBilinguisme français et anglais (très bon niveau de français, anglais fonctionnel)SummaryTravailler chez Randstad vous apportera une multitude d’avantages. En effet, si vous êtes une personne qui a peur de la routine, ce poste est exactement pour vous! Effectivement, faire partie de notre équipe en tant que gestionnaire de comptes vous apportera une panoplie de défis; chaque jour et chaque semaine sont différents!IND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Le gestionnaire de comptes est responsable de la livraison et de l'exécution du programme interne adapté spécifiquement pour son client. Gérant les opérations quotidiennes, le gestionnaire de comptes s’assure de bien répondre aux besoins de son client en pilotant les fonctions principales du programme Randstad - Services en entreprise, soit le recrutement, la sélection de personnels, l'intégration, la rétention, la planification et la communication. AdvantagesLe poste de gestionnaire de compte est un poste permanent à temps plein (37.5 heures par semaine) Horaire de jour du lundi au vendrediSalaire compétitif et avantages sociaux .ResponsibilitiesRecrutement et sélection:Recherche de candidats via différents canaux (en ligne, salons de l'emploi, journées portes ouvertes, sensibilisation communautaire) de façon proactive.Trier les candidatures reçues en fonction des qualifications professionnelles et/ou critères de sélection recherchés par le client.Assurer les entrevues d’embauche en personne ou en format virtuel.Procéder à la prise de référence des emplois antérieurs, aux vérifications des antécédents judiciaires, à la transmission de tests de santé et de sécurité et à tout autres étapes nécessaires pour compléter le processus, et ce en accord avec les critères du client.Assurer la légitimité de la documentation législative en matière de main-d'œuvre lors de l'embauche de candidats (permis de travail).Intégration:Exécution et transmission des programmes personnalisés d’intégration et d'orientation du client.Planification, rétention et orientation:Gérer le bassin de main-d'œuvre et de talents de façon proactive afin de répondre aux besoins de production du client et de planifier les fluctuations à venir.Établir des stratégies en partenariat avec le client, afin de soutenir leur plan de recrutement et d'élargir votre portée et votre soutien au sein de leur organisation.Assurer l’exécution des programmes RIS Care (Ex : suivi des présences, employé du mois, récompenses trimestrielles étoiles, etc.) dans le but d'augmenter la productivité, le moral et la rétention. Communication et administration:Participer aux rencontres de planification avec le client, coordonner les annonces de nouveautés ou de changements auprès des employés actifs et assister aux annonces internes de Randstad.Exécuter les différentes étapes afin d’être toujours en mesure de fournir, avec exactitude, un rapport de gestion hebdomadaire (WMR).Procéder à la paie hebdomadaire des employés.Comptabiliser les différentes informations (absences, avis disciplinaires, évaluations de performance, etc) afin d’assurer la tenue du dossier des employés.Assurer la coordination du programme de santé et sécurité sur le site client.QualificationsDétenir un diplôme d'études collégiales complétéAvoir une expérience pertinente en service à la clientèle et un minimum de connaissances générales en gestion de ressources humainesÊtre en mesure d’établir des relations professionnelles à long terme et de confiance avec votre client et votre équipeDémontrer de l’assurance et une capacité à travailler dans un environnement dynamique, au volume élevéAvoir d’excellentes compétences en communication et en résolution de problèmesPosséder un esprit d’équipe inébranlable et avoir un souci du détail aiguisé Être familier avec Microsoft Word, Outlook et ExcelAvoir l'accès à un moyen de transport fiableBilinguisme français et anglais (très bon niveau de français, anglais fonctionnel)SummaryTravailler chez Randstad vous apportera une multitude d’avantages. En effet, si vous êtes une personne qui a peur de la routine, ce poste est exactement pour vous! Effectivement, faire partie de notre équipe en tant que gestionnaire de comptes vous apportera une panoplie de défis; chaque jour et chaque semaine sont différents!IND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      IT Security Solutions ArchitectLocation : Montréal / RemoteDuration: 10 months / renewableSummary:Reporting to the Manager IT Security Architecture the Security Solution architect / advisor is responsible of the architecture of security solutions and security advisories on projects.Participating in IT Security Projects under his responsibilities and ensuring they are in line with business initiatives.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesParticipating in IT Security Projects under his responsibilities and ensuring they are in line with business initiatives.•Defining security requirements of IT projects•Defining security services and its evolution•Participating in Security Solution selectionContributing :•The development of security strategies and different initiatives•The development and realization of the security programRealizing the following tasks•Collaborate with different IT teams.•Provide high level security analysis on different security matters.•Understands the business implication requirements of compliance initiatives: Exostar, GDPR, ITAR. SOX•Take charge of tasks related to the team.•Perform technical tasks if required.• This person needs to have the ability to participate in multiple mandates simultaneously.Qualifications•Bachelor’s degree in information technology or other relevant programs•Five years’ experience in an IT Security Architect role•Good knowledge and experience in IT Security, infrastructure and Telecommunications.•Knowledge of security architecture and methodology (TOGAF, SABSA, etc)•Good knowledge risk analysis methodologies (e.g. ISO,).•The following certifications are an asset: CISSP, CISM and CISA.•Good understanding of major compliance requirements: GDPR, Exostar, Export control, Sarbanes Oxley.•Knowledge IT control frameworks (NIST, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Advisor on IT projects•Excellent people skills•Initiative, leadership, customer focus•Results oriented and meeting commitments.•Innovation/Creativity/Accountability is an asset.•Self-motivated, dynamic, and team player.•Ability to interact with staff, peers and customers on a technical and professional level•Bilingualism (French and English) is required.SummaryIT Security Solutions ArchitectLocation : Montréal / RemoteDuration: 10 months / renewableSummaryReporting to the Manager IT Security Architecture the Security Solution architect / advisor is responsible of the architecture of security solutions and security advisories on projectsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      IT Security Solutions ArchitectLocation : Montréal / RemoteDuration: 10 months / renewableSummary:Reporting to the Manager IT Security Architecture the Security Solution architect / advisor is responsible of the architecture of security solutions and security advisories on projects.Participating in IT Security Projects under his responsibilities and ensuring they are in line with business initiatives.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesParticipating in IT Security Projects under his responsibilities and ensuring they are in line with business initiatives.•Defining security requirements of IT projects•Defining security services and its evolution•Participating in Security Solution selectionContributing :•The development of security strategies and different initiatives•The development and realization of the security programRealizing the following tasks•Collaborate with different IT teams.•Provide high level security analysis on different security matters.•Understands the business implication requirements of compliance initiatives: Exostar, GDPR, ITAR. SOX•Take charge of tasks related to the team.•Perform technical tasks if required.• This person needs to have the ability to participate in multiple mandates simultaneously.Qualifications•Bachelor’s degree in information technology or other relevant programs•Five years’ experience in an IT Security Architect role•Good knowledge and experience in IT Security, infrastructure and Telecommunications.•Knowledge of security architecture and methodology (TOGAF, SABSA, etc)•Good knowledge risk analysis methodologies (e.g. ISO,).•The following certifications are an asset: CISSP, CISM and CISA.•Good understanding of major compliance requirements: GDPR, Exostar, Export control, Sarbanes Oxley.•Knowledge IT control frameworks (NIST, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Advisor on IT projects•Excellent people skills•Initiative, leadership, customer focus•Results oriented and meeting commitments.•Innovation/Creativity/Accountability is an asset.•Self-motivated, dynamic, and team player.•Ability to interact with staff, peers and customers on a technical and professional level•Bilingualism (French and English) is required.SummaryIT Security Solutions ArchitectLocation : Montréal / RemoteDuration: 10 months / renewableSummaryReporting to the Manager IT Security Architecture the Security Solution architect / advisor is responsible of the architecture of security solutions and security advisories on projectsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Our client in the west island is seeking an accounts payables clerk who is able to work in a fast pace environment. The accounts payables clerk will be reporting to the AP and AR Manager, the Accounts payables Clerk is responsible for the timely and accurate processing, analyzing, and maintenance of accounts payable records..AdvantagesBeautiful officesHighway accessFree parkingFlexible scheduleDynamic teamResponsibilitiesEnsure accurate and timely processing of matching documentation (2 and 3 way matching), posting invoices, processing of payments/stop payments & void checks while respecting internal guidelines;Reconcile/maintain vendor accounts and follow up on discrepancies;Maintain relationships with supplier and respond to supplier’s queries, investigate and resolve anomalies that may arise and report these to manager;Ensure cut off procedures at month end and year are accurate and perform any tasks deemed necessary such as preparation of accruals and journal entries, reconciliation of a/p trial balances and general ledgers, produce related reports;Perform other related tasks upon request.QualificationsDEC is an asset3-5 years experience ( an asset)BilingualDetail-orientedhighly organizedSummaryIf the position interests you please forward you CV to michael.kalajian@randstad.caLooking forward to meeting you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in the west island is seeking an accounts payables clerk who is able to work in a fast pace environment. The accounts payables clerk will be reporting to the AP and AR Manager, the Accounts payables Clerk is responsible for the timely and accurate processing, analyzing, and maintenance of accounts payable records..AdvantagesBeautiful officesHighway accessFree parkingFlexible scheduleDynamic teamResponsibilitiesEnsure accurate and timely processing of matching documentation (2 and 3 way matching), posting invoices, processing of payments/stop payments & void checks while respecting internal guidelines;Reconcile/maintain vendor accounts and follow up on discrepancies;Maintain relationships with supplier and respond to supplier’s queries, investigate and resolve anomalies that may arise and report these to manager;Ensure cut off procedures at month end and year are accurate and perform any tasks deemed necessary such as preparation of accruals and journal entries, reconciliation of a/p trial balances and general ledgers, produce related reports;Perform other related tasks upon request.QualificationsDEC is an asset3-5 years experience ( an asset)BilingualDetail-orientedhighly organizedSummaryIf the position interests you please forward you CV to michael.kalajian@randstad.caLooking forward to meeting you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      As our Manager – Sales Support, your top priority is to build strong, credited and trusted business relationships with our Sales partners. You will have the responsibility to:Sales Enablement: Provide coaching, direction and leadership support to sales team members in order to drive superior departmental, business and customer results Act as the first & single point of contact (SPOC) for all sales processes - right-hand trusted Sales Advisor &; Advocate. As a coach, provide customized one on one and group coaching to Sales Help Sales arrive at business solutions through questioning and support Follow all sales process related training to be able to support sales professional when involved. Enable the onboarding of new Sales Professionals Continuously offer value-added solutions to Sales.Sales Governance Execution: Act as first and single point of contact (SPOC) for all BBM sales governance : partner with Sales to lead governance activities & ensure proper due diligence Support Sales in deal categorization & pre-triage deal activities Ensure that contract documentation requirements are followed and supports the contract approval requirements and process Provide guidance in terms of strategic positioning, wording & feasibility. Lead Contract/Bid Remediation to enable Sales & improve quality assurance scorecard results Work with internal stakeholders for the purpose of completing quality controls & risk evaluations Support Sales and other related groups in contract interpretation (in collaboration with the Legal department). Ensure all documentation is complete, signed and vetted through the proper Stakeholders before sending the proposal to the customer.Sales Day 0 Coordination: Identify resources accountable to complete each of the activities. Efficiently and competently manage/remove pre-sales roadblocks — when things go off plan bring them back on schedule or create a new plan with the assistance of key stakeholders Participate, manages and lead cross functional teams within the organization Report on progress to date & forecasted completion of activities. Escalate issues requiring resolution that pose a potential risk to deal timelines. Partner with Legal, Marketing & Product to build custom/personalized master agreements & service schedules. Collaborate with internal partners to facilitate and elicit deal requirements and scope definition Provide direction/clarification on requests coming to Sales from multiple internal groupsCritical Qualifications/Competencies : College degree in Business Administration or other equivalent combination of experience and education. Customer oriented understands customers’ business needs. Excellent communication skills: Ability to build strong partnership with different stakeholders at all management levels. Strong leadership: Ability to influence others and build credibility. Excellent problem-solving and decision-making abilities: Ability to make quality decisions quickly (especially in situations where stress levels are high) Comfortable to work in a fast paced environment with multiple priorities and rapid changes Ability to work with all levels of the organization and to exert influence without direct control Commitment to exemplifying the highest integrity and professional business standards Adapts easily to a constantly changing environment and is able to manage its inherent activities Strong interpersonal, negotiation, communication and time management and prioritization skills:ability to set priorities, meet deadlines and find ways to improve the daily activities of the district. Strong team player and demonstrated ability to work with a broad set of individualsPreferred Qualifications/Competencies : Project and contract management skills 3 to 5 years of experience within the Telecom industry 3-5 plus years leadership experience Familiarity with the Enterprise sales cycle Strong understanding and experience with change management principles Bilingualism is required (English and French)Additional Information:Position Type: ManagementJob Location: Ontario, Quebec, New-BrunswickAdvantages________________________________________________________________________________________________Responsibilities________________________________________________________________________________________________Qualifications________________________________________________________________________________________________Summary________________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As our Manager – Sales Support, your top priority is to build strong, credited and trusted business relationships with our Sales partners. You will have the responsibility to:Sales Enablement: Provide coaching, direction and leadership support to sales team members in order to drive superior departmental, business and customer results Act as the first & single point of contact (SPOC) for all sales processes - right-hand trusted Sales Advisor &; Advocate. As a coach, provide customized one on one and group coaching to Sales Help Sales arrive at business solutions through questioning and support Follow all sales process related training to be able to support sales professional when involved. Enable the onboarding of new Sales Professionals Continuously offer value-added solutions to Sales.Sales Governance Execution: Act as first and single point of contact (SPOC) for all BBM sales governance : partner with Sales to lead governance activities & ensure proper due diligence Support Sales in deal categorization & pre-triage deal activities Ensure that contract documentation requirements are followed and supports the contract approval requirements and process Provide guidance in terms of strategic positioning, wording & feasibility. Lead Contract/Bid Remediation to enable Sales & improve quality assurance scorecard results Work with internal stakeholders for the purpose of completing quality controls & risk evaluations Support Sales and other related groups in contract interpretation (in collaboration with the Legal department). Ensure all documentation is complete, signed and vetted through the proper Stakeholders before sending the proposal to the customer.Sales Day 0 Coordination: Identify resources accountable to complete each of the activities. Efficiently and competently manage/remove pre-sales roadblocks — when things go off plan bring them back on schedule or create a new plan with the assistance of key stakeholders Participate, manages and lead cross functional teams within the organization Report on progress to date & forecasted completion of activities. Escalate issues requiring resolution that pose a potential risk to deal timelines. Partner with Legal, Marketing & Product to build custom/personalized master agreements & service schedules. Collaborate with internal partners to facilitate and elicit deal requirements and scope definition Provide direction/clarification on requests coming to Sales from multiple internal groupsCritical Qualifications/Competencies : College degree in Business Administration or other equivalent combination of experience and education. Customer oriented understands customers’ business needs. Excellent communication skills: Ability to build strong partnership with different stakeholders at all management levels. Strong leadership: Ability to influence others and build credibility. Excellent problem-solving and decision-making abilities: Ability to make quality decisions quickly (especially in situations where stress levels are high) Comfortable to work in a fast paced environment with multiple priorities and rapid changes Ability to work with all levels of the organization and to exert influence without direct control Commitment to exemplifying the highest integrity and professional business standards Adapts easily to a constantly changing environment and is able to manage its inherent activities Strong interpersonal, negotiation, communication and time management and prioritization skills:ability to set priorities, meet deadlines and find ways to improve the daily activities of the district. Strong team player and demonstrated ability to work with a broad set of individualsPreferred Qualifications/Competencies : Project and contract management skills 3 to 5 years of experience within the Telecom industry 3-5 plus years leadership experience Familiarity with the Enterprise sales cycle Strong understanding and experience with change management principles Bilingualism is required (English and French)Additional Information:Position Type: ManagementJob Location: Ontario, Quebec, New-BrunswickAdvantages________________________________________________________________________________________________Responsibilities________________________________________________________________________________________________Qualifications________________________________________________________________________________________________Summary________________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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