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      • Verdun, Québec
      • Contract
      Brief overview of the role:The Project Manager has overall responsibility for delivering solutions to projects. The Project Manager is responsible for structuring and delivering complex solutions to clients, on time, on budget and on client contractual requirements. The formal project management activities will include among others a project plan, a communication plan, a risk management plan and an implementation schedule, financial monitoring, a register of decisions and action points, an approval deliverables, etc. Business and financial acumen is required.Tasks and Responsibilities:· Create and manage virtual delivery project teams and provide the Contract Management and Service Assurance teams with project specific information.· The three essential stages of a project are initiation / planning, implementation and closure. The Project Manager manages all these stages of a project using templates, documents and quality management system processes, in accordance with the "Project Management Book of Knowledge" and established ISO 9001 standards. Financial monitoring and progress reports are required during all stages.· The implementation stage has two parts: planning and execution. At this stage, the Project Manager assumes full responsibility for the creation and management of the team, partners, resources, materials, etc., necessary for the delivery of the solution, as well as the management and maintaining relationships with suppliers and project partners. The implementation stage also includes all aspects of managing a project: scope, timelines, costs, quality, human resources, communications, risks, changes, project closure , etc.· The project closure stage includes external and internal transfers. At this stage, the Project Manager should obtain the necessary approvals and ensure the handover of the project to the client and all relevant internal groups (i.e. Service Assurance, Client Services, Help Desk, etc. ). He also facilitates lesson-sharing sessions, debriefs the results and produces a report. These sessions can be directed to internal stakeholders only and / or also to the client.Training and skills:· Strong interpersonal and leadership skills.Ability to make effective oral and written presentations and communications (ie to peers, team members, management and clients).Ability to build relationships with clients and the ability to instill trust in them.· Ability to solve problems.Mastery of concepts related to financeDemonstrated mastery of project management and its areas of knowledge· Demonstrated ability to influence, negotiate and manage risk.· Strong sense of initiative, organization and the ability to work independently.Proficiency in MS Project, Word, Excel and PowerPoint applications.· Demonstrated ability to deliver complex cross-platform solutions.Advantages__________________________________________________________________________________Responsibilities__________________________________________________________________________________Qualifications__________________________________________________________________________________Summary__________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Brief overview of the role:The Project Manager has overall responsibility for delivering solutions to projects. The Project Manager is responsible for structuring and delivering complex solutions to clients, on time, on budget and on client contractual requirements. The formal project management activities will include among others a project plan, a communication plan, a risk management plan and an implementation schedule, financial monitoring, a register of decisions and action points, an approval deliverables, etc. Business and financial acumen is required.Tasks and Responsibilities:· Create and manage virtual delivery project teams and provide the Contract Management and Service Assurance teams with project specific information.· The three essential stages of a project are initiation / planning, implementation and closure. The Project Manager manages all these stages of a project using templates, documents and quality management system processes, in accordance with the "Project Management Book of Knowledge" and established ISO 9001 standards. Financial monitoring and progress reports are required during all stages.· The implementation stage has two parts: planning and execution. At this stage, the Project Manager assumes full responsibility for the creation and management of the team, partners, resources, materials, etc., necessary for the delivery of the solution, as well as the management and maintaining relationships with suppliers and project partners. The implementation stage also includes all aspects of managing a project: scope, timelines, costs, quality, human resources, communications, risks, changes, project closure , etc.· The project closure stage includes external and internal transfers. At this stage, the Project Manager should obtain the necessary approvals and ensure the handover of the project to the client and all relevant internal groups (i.e. Service Assurance, Client Services, Help Desk, etc. ). He also facilitates lesson-sharing sessions, debriefs the results and produces a report. These sessions can be directed to internal stakeholders only and / or also to the client.Training and skills:· Strong interpersonal and leadership skills.Ability to make effective oral and written presentations and communications (ie to peers, team members, management and clients).Ability to build relationships with clients and the ability to instill trust in them.· Ability to solve problems.Mastery of concepts related to financeDemonstrated mastery of project management and its areas of knowledge· Demonstrated ability to influence, negotiate and manage risk.· Strong sense of initiative, organization and the ability to work independently.Proficiency in MS Project, Word, Excel and PowerPoint applications.· Demonstrated ability to deliver complex cross-platform solutions.Advantages__________________________________________________________________________________Responsibilities__________________________________________________________________________________Qualifications__________________________________________________________________________________Summary__________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Program ManagerSummaryThe Strategic Engagements Program Manager oversees the completion of multiple individual projects to achieve one a larger objective(s). The Program Manager focuses on gathering the necessary data to support effective decision making, quality execution of strategy, and identification of risks.Key Deliverables•Facilitating key internal and external stakeholder meetings with defined agenda and tracking key deliverables, ongoing communication and outcomes•Developing and maintaining cross team processes and systems to gather and track key information needed for reporting and measurement•Driving resolution on issues, risks, status, and progress of program and its key element•Scheduling, coordinating, and connecting key resources Key Responsibilities•Key point of contact between interna/external teams for issues, deliverables, and status •Define and execute on communication strategy and storytelling for various internal/external stakeholders •Produce and deliver quarterly presentations and coordination of internal and external sharing•Monitor our research projects, their interdependencies and assess their impact on the program•Work with Research Leadership to ensure deliverables and outcomes are clearly understood and aligned across the projects in the program.•Ensure projects are delivered towards key impact goals•Design, shape, lead strategic workshops with team and leaders to drive required results and outcomes•Execute strategic planning and alignment on direction of projects with organizational goals and existing Research portfolio•Make recommendations to improve product and program-level delivery and outcomesRequired Qualifications •Self-starter with bias towards action •Proven track record for execution•5+ years of project/program management experience in related fields•Strong people skills; ability to develop key relationships with internal/external stakeholders and teams•Outstanding communication skills and strong attention to detail•Responsible and accountable for individual and team deliverablesAdditional Qualifications •Background or relevent industry experience in research, design or management•Innovative and creative thinker•Visual design and visual thinking skills AdvantagesProgram ManagerSummaryThe Strategic Engagements Program Manager oversees the completion of multiple individual projects to achieve one a larger objective(s). The Program Manager focuses on gathering the necessary data to support effective decision making, quality execution of strategy, and identification of risks.Key Deliverables•Facilitating key internal and external stakeholder meetings with defined agenda and tracking key deliverables, ongoing communication and outcomes•Developing and maintaining cross team processes and systems to gather and track key information needed for reporting and measurement•Driving resolution on issues, risks, status, and progress of program and its key element•Scheduling, coordinating, and connecting key resources Key Responsibilities•Key point of contact between interna/external teams for issues, deliverables, and status •Define and execute on communication strategy and storytelling for various internal/external stakeholders •Produce and deliver quarterly presentations and coordination of internal and external sharing•Monitor our research projects, their interdependencies and assess their impact on the program•Work with Research Leadership to ensure deliverables and outcomes are clearly understood and aligned across the projects in the program.•Ensure projects are delivered towards key impact goals•Design, shape, lead strategic workshops with team and leaders to drive required results and outcomes•Execute strategic planning and alignment on direction of projects with organizational goals and existing Research portfolio•Make recommendations to improve product and program-level delivery and outcomesRequired Qualifications •Self-starter with bias towards action •Proven track record for execution•5+ years of project/program management experience in related fields•Strong people skills; ability to develop key relationships with internal/external stakeholders and teams•Outstanding communication skills and strong attention to detail•Responsible and accountable for individual and team deliverablesAdditional Qualifications •Background or relevent industry experience in research, design or management•Innovative and creative thinker•Visual design and visual thinking skills ResponsibilitiesProgram ManagerSummaryThe Strategic Engagements Program Manager oversees the completion of multiple individual projects to achieve one a larger objective(s). The Program Manager focuses on gathering the necessary data to support effective decision making, quality execution of strategy, and identification of risks.Key Deliverables•Facilitating key internal and external stakeholder meetings with defined agenda and tracking key deliverables, ongoing communication and outcomes•Developing and maintaining cross team processes and systems to gather and track key information needed for reporting and measurement•Driving resolution on issues, risks, status, and progress of program and its key element•Scheduling, coordinating, and connecting key resources Key Responsibilities•Key point of contact between interna/external teams for issues, deliverables, and status •Define and execute on communication strategy and storytelling for various internal/external stakeholders •Produce and deliver quarterly presentations and coordination of internal and external sharing•Monitor our research projects, their interdependencies and assess their impact on the program•Work with Research Leadership to ensure deliverables and outcomes are clearly understood and aligned across the projects in the program.•Ensure projects are delivered towards key impact goals•Design, shape, lead strategic workshops with team and leaders to drive required results and outcomes•Execute strategic planning and alignment on direction of projects with organizational goals and existing Research portfolio•Make recommendations to improve product and program-level delivery and outcomesRequired Qualifications •Self-starter with bias towards action •Proven track record for execution•5+ years of project/program management experience in related fields•Strong people skills; ability to develop key relationships with internal/external stakeholders and teams•Outstanding communication skills and strong attention to detail•Responsible and accountable for individual and team deliverablesAdditional Qualifications •Background or relevent industry experience in research, design or management•Innovative and creative thinker•Visual design and visual thinking skills QualificationsProgram ManagerSummaryThe Strategic Engagements Program Manager oversees the completion of multiple individual projects to achieve one a larger objective(s). The Program Manager focuses on gathering the necessary data to support effective decision making, quality execution of strategy, and identification of risks.Key Deliverables•Facilitating key internal and external stakeholder meetings with defined agenda and tracking key deliverables, ongoing communication and outcomes•Developing and maintaining cross team processes and systems to gather and track key information needed for reporting and measurement•Driving resolution on issues, risks, status, and progress of program and its key element•Scheduling, coordinating, and connecting key resources Key Responsibilities•Key point of contact between interna/external teams for issues, deliverables, and status •Define and execute on communication strategy and storytelling for various internal/external stakeholders •Produce and deliver quarterly presentations and coordination of internal and external sharing•Monitor our research projects, their interdependencies and assess their impact on the program•Work with Research Leadership to ensure deliverables and outcomes are clearly understood and aligned across the projects in the program.•Ensure projects are delivered towards key impact goals•Design, shape, lead strategic workshops with team and leaders to drive required results and outcomes•Execute strategic planning and alignment on direction of projects with organizational goals and existing Research portfolio•Make recommendations to improve product and program-level delivery and outcomesRequired Qualifications •Self-starter with bias towards action •Proven track record for execution•5+ years of project/program management experience in related fields•Strong people skills; ability to develop key relationships with internal/external stakeholders and teams•Outstanding communication skills and strong attention to detail•Responsible and accountable for individual and team deliverablesAdditional Qualifications •Background or relevent industry experience in research, design or management•Innovative and creative thinker•Visual design and visual thinking skills SummaryProgram ManagerSummaryThe Strategic Engagements Program Manager oversees the completion of multiple individual projects to achieve one a larger objective(s). The Program Manager focuses on gathering the necessary data to support effective decision making, quality execution of strategy, and identification of risks.Key Deliverables•Facilitating key internal and external stakeholder meetings with defined agenda and tracking key deliverables, ongoing communication and outcomes•Developing and maintaining cross team processes and systems to gather and track key information needed for reporting and measurement•Driving resolution on issues, risks, status, and progress of program and its key element•Scheduling, coordinating, and connecting key resources Key Responsibilities•Key point of contact between interna/external teams for issues, deliverables, and status •Define and execute on communication strategy and storytelling for various internal/external stakeholders •Produce and deliver quarterly presentations and coordination of internal and external sharing•Monitor our research projects, their interdependencies and assess their impact on the program•Work with Research Leadership to ensure deliverables and outcomes are clearly understood and aligned across the projects in the program.•Ensure projects are delivered towards key impact goals•Design, shape, lead strategic workshops with team and leaders to drive required results and outcomes•Execute strategic planning and alignment on direction of projects with organizational goals and existing Research portfolio•Make recommendations to improve product and program-level delivery and outcomesRequired Qualifications •Self-starter with bias towards action •Proven track record for execution•5+ years of project/program management experience in related fields•Strong people skills; ability to develop key relationships with internal/external stakeholders and teams•Outstanding communication skills and strong attention to detail•Responsible and accountable for individual and team deliverablesAdditional Qualifications •Background or relevent industry experience in research, design or management•Innovative and creative thinker•Visual design and visual thinking skills Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Program ManagerSummaryThe Strategic Engagements Program Manager oversees the completion of multiple individual projects to achieve one a larger objective(s). The Program Manager focuses on gathering the necessary data to support effective decision making, quality execution of strategy, and identification of risks.Key Deliverables•Facilitating key internal and external stakeholder meetings with defined agenda and tracking key deliverables, ongoing communication and outcomes•Developing and maintaining cross team processes and systems to gather and track key information needed for reporting and measurement•Driving resolution on issues, risks, status, and progress of program and its key element•Scheduling, coordinating, and connecting key resources Key Responsibilities•Key point of contact between interna/external teams for issues, deliverables, and status •Define and execute on communication strategy and storytelling for various internal/external stakeholders •Produce and deliver quarterly presentations and coordination of internal and external sharing•Monitor our research projects, their interdependencies and assess their impact on the program•Work with Research Leadership to ensure deliverables and outcomes are clearly understood and aligned across the projects in the program.•Ensure projects are delivered towards key impact goals•Design, shape, lead strategic workshops with team and leaders to drive required results and outcomes•Execute strategic planning and alignment on direction of projects with organizational goals and existing Research portfolio•Make recommendations to improve product and program-level delivery and outcomesRequired Qualifications •Self-starter with bias towards action •Proven track record for execution•5+ years of project/program management experience in related fields•Strong people skills; ability to develop key relationships with internal/external stakeholders and teams•Outstanding communication skills and strong attention to detail•Responsible and accountable for individual and team deliverablesAdditional Qualifications •Background or relevent industry experience in research, design or management•Innovative and creative thinker•Visual design and visual thinking skills AdvantagesProgram ManagerSummaryThe Strategic Engagements Program Manager oversees the completion of multiple individual projects to achieve one a larger objective(s). The Program Manager focuses on gathering the necessary data to support effective decision making, quality execution of strategy, and identification of risks.Key Deliverables•Facilitating key internal and external stakeholder meetings with defined agenda and tracking key deliverables, ongoing communication and outcomes•Developing and maintaining cross team processes and systems to gather and track key information needed for reporting and measurement•Driving resolution on issues, risks, status, and progress of program and its key element•Scheduling, coordinating, and connecting key resources Key Responsibilities•Key point of contact between interna/external teams for issues, deliverables, and status •Define and execute on communication strategy and storytelling for various internal/external stakeholders •Produce and deliver quarterly presentations and coordination of internal and external sharing•Monitor our research projects, their interdependencies and assess their impact on the program•Work with Research Leadership to ensure deliverables and outcomes are clearly understood and aligned across the projects in the program.•Ensure projects are delivered towards key impact goals•Design, shape, lead strategic workshops with team and leaders to drive required results and outcomes•Execute strategic planning and alignment on direction of projects with organizational goals and existing Research portfolio•Make recommendations to improve product and program-level delivery and outcomesRequired Qualifications •Self-starter with bias towards action •Proven track record for execution•5+ years of project/program management experience in related fields•Strong people skills; ability to develop key relationships with internal/external stakeholders and teams•Outstanding communication skills and strong attention to detail•Responsible and accountable for individual and team deliverablesAdditional Qualifications •Background or relevent industry experience in research, design or management•Innovative and creative thinker•Visual design and visual thinking skills ResponsibilitiesProgram ManagerSummaryThe Strategic Engagements Program Manager oversees the completion of multiple individual projects to achieve one a larger objective(s). The Program Manager focuses on gathering the necessary data to support effective decision making, quality execution of strategy, and identification of risks.Key Deliverables•Facilitating key internal and external stakeholder meetings with defined agenda and tracking key deliverables, ongoing communication and outcomes•Developing and maintaining cross team processes and systems to gather and track key information needed for reporting and measurement•Driving resolution on issues, risks, status, and progress of program and its key element•Scheduling, coordinating, and connecting key resources Key Responsibilities•Key point of contact between interna/external teams for issues, deliverables, and status •Define and execute on communication strategy and storytelling for various internal/external stakeholders •Produce and deliver quarterly presentations and coordination of internal and external sharing•Monitor our research projects, their interdependencies and assess their impact on the program•Work with Research Leadership to ensure deliverables and outcomes are clearly understood and aligned across the projects in the program.•Ensure projects are delivered towards key impact goals•Design, shape, lead strategic workshops with team and leaders to drive required results and outcomes•Execute strategic planning and alignment on direction of projects with organizational goals and existing Research portfolio•Make recommendations to improve product and program-level delivery and outcomesRequired Qualifications •Self-starter with bias towards action •Proven track record for execution•5+ years of project/program management experience in related fields•Strong people skills; ability to develop key relationships with internal/external stakeholders and teams•Outstanding communication skills and strong attention to detail•Responsible and accountable for individual and team deliverablesAdditional Qualifications •Background or relevent industry experience in research, design or management•Innovative and creative thinker•Visual design and visual thinking skills QualificationsProgram ManagerSummaryThe Strategic Engagements Program Manager oversees the completion of multiple individual projects to achieve one a larger objective(s). The Program Manager focuses on gathering the necessary data to support effective decision making, quality execution of strategy, and identification of risks.Key Deliverables•Facilitating key internal and external stakeholder meetings with defined agenda and tracking key deliverables, ongoing communication and outcomes•Developing and maintaining cross team processes and systems to gather and track key information needed for reporting and measurement•Driving resolution on issues, risks, status, and progress of program and its key element•Scheduling, coordinating, and connecting key resources Key Responsibilities•Key point of contact between interna/external teams for issues, deliverables, and status •Define and execute on communication strategy and storytelling for various internal/external stakeholders •Produce and deliver quarterly presentations and coordination of internal and external sharing•Monitor our research projects, their interdependencies and assess their impact on the program•Work with Research Leadership to ensure deliverables and outcomes are clearly understood and aligned across the projects in the program.•Ensure projects are delivered towards key impact goals•Design, shape, lead strategic workshops with team and leaders to drive required results and outcomes•Execute strategic planning and alignment on direction of projects with organizational goals and existing Research portfolio•Make recommendations to improve product and program-level delivery and outcomesRequired Qualifications •Self-starter with bias towards action •Proven track record for execution•5+ years of project/program management experience in related fields•Strong people skills; ability to develop key relationships with internal/external stakeholders and teams•Outstanding communication skills and strong attention to detail•Responsible and accountable for individual and team deliverablesAdditional Qualifications •Background or relevent industry experience in research, design or management•Innovative and creative thinker•Visual design and visual thinking skills SummaryProgram ManagerSummaryThe Strategic Engagements Program Manager oversees the completion of multiple individual projects to achieve one a larger objective(s). The Program Manager focuses on gathering the necessary data to support effective decision making, quality execution of strategy, and identification of risks.Key Deliverables•Facilitating key internal and external stakeholder meetings with defined agenda and tracking key deliverables, ongoing communication and outcomes•Developing and maintaining cross team processes and systems to gather and track key information needed for reporting and measurement•Driving resolution on issues, risks, status, and progress of program and its key element•Scheduling, coordinating, and connecting key resources Key Responsibilities•Key point of contact between interna/external teams for issues, deliverables, and status •Define and execute on communication strategy and storytelling for various internal/external stakeholders •Produce and deliver quarterly presentations and coordination of internal and external sharing•Monitor our research projects, their interdependencies and assess their impact on the program•Work with Research Leadership to ensure deliverables and outcomes are clearly understood and aligned across the projects in the program.•Ensure projects are delivered towards key impact goals•Design, shape, lead strategic workshops with team and leaders to drive required results and outcomes•Execute strategic planning and alignment on direction of projects with organizational goals and existing Research portfolio•Make recommendations to improve product and program-level delivery and outcomesRequired Qualifications •Self-starter with bias towards action •Proven track record for execution•5+ years of project/program management experience in related fields•Strong people skills; ability to develop key relationships with internal/external stakeholders and teams•Outstanding communication skills and strong attention to detail•Responsible and accountable for individual and team deliverablesAdditional Qualifications •Background or relevent industry experience in research, design or management•Innovative and creative thinker•Visual design and visual thinking skills Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      We are pursuing the most important technological upgrade in its history. We are reviewing our systems and processes to simplify them and better align them with the needs of our customers.Come work in a multidisciplinary team that manages and delivers technology projects related to the management of shared data across the company.Do you love technology?Do you like working on concrete projects? Are you naturally curious and like to challenge existing ideas?If you are a contagious energy enthusiast, show initiative and like to work in a team, we invite you to read the following!Your main challenges:• Be responsible and / or participate in the definition, planning, organization and delivery of initiatives (features) in agile mode• Lead complex and strategic projects involving a multitude of internal, external and matrix partners (multisectoral integration• Be responsible for one or more initiatives including IT, organizational and operational deliverables• Develop a deep understanding of the business needs, specifications, issues, risks, context and needs of the initiative• Rigorously manage the scope to ensure the achievement of commitments: respect of deadlines, budget and quality parameters, rigorous monitoring of interdependencies, risks and issues• Represent the project in the various governance forums with the various stakeholders• Create and communicate monitoring reports adapted to different audiences, complete and demonstrating high quality and mastery of information• Ensure to always deliver business value in a timely manner• Promote appropriate solutions and make recommendations in order to remedy any situation that could hinder the smooth running of projects. Internal requirements:• Bachelor's degree related to the industry and seven years of relevant experience or Master's degree related to the industry and six years of relevant experience• Minimum 5 years experience in IT project management• Experience in web, mobile and infrastructure development project• Experience in banking, desirable• Comfortable with the Agile delivery method• Ability to make links between the different actors (Squad, other sectors)• Ability to communicate with all levels of management in a clear, concise and precise manner both verbally and in writing• Excellent problem solving and critical thinking skills• Strong influence and negotiation skills• Versatile and comfortable team player under pressure• Bilingualism (spoken / written) French and English. **Advantages__________________________________________________________________________________Responsibilities__________________________________________________________________________________Qualifications__________________________________________________________________________________Summary__________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are pursuing the most important technological upgrade in its history. We are reviewing our systems and processes to simplify them and better align them with the needs of our customers.Come work in a multidisciplinary team that manages and delivers technology projects related to the management of shared data across the company.Do you love technology?Do you like working on concrete projects? Are you naturally curious and like to challenge existing ideas?If you are a contagious energy enthusiast, show initiative and like to work in a team, we invite you to read the following!Your main challenges:• Be responsible and / or participate in the definition, planning, organization and delivery of initiatives (features) in agile mode• Lead complex and strategic projects involving a multitude of internal, external and matrix partners (multisectoral integration• Be responsible for one or more initiatives including IT, organizational and operational deliverables• Develop a deep understanding of the business needs, specifications, issues, risks, context and needs of the initiative• Rigorously manage the scope to ensure the achievement of commitments: respect of deadlines, budget and quality parameters, rigorous monitoring of interdependencies, risks and issues• Represent the project in the various governance forums with the various stakeholders• Create and communicate monitoring reports adapted to different audiences, complete and demonstrating high quality and mastery of information• Ensure to always deliver business value in a timely manner• Promote appropriate solutions and make recommendations in order to remedy any situation that could hinder the smooth running of projects. Internal requirements:• Bachelor's degree related to the industry and seven years of relevant experience or Master's degree related to the industry and six years of relevant experience• Minimum 5 years experience in IT project management• Experience in web, mobile and infrastructure development project• Experience in banking, desirable• Comfortable with the Agile delivery method• Ability to make links between the different actors (Squad, other sectors)• Ability to communicate with all levels of management in a clear, concise and precise manner both verbally and in writing• Excellent problem solving and critical thinking skills• Strong influence and negotiation skills• Versatile and comfortable team player under pressure• Bilingualism (spoken / written) French and English. **Advantages__________________________________________________________________________________Responsibilities__________________________________________________________________________________Qualifications__________________________________________________________________________________Summary__________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Service ManagerAre you focused on customer experience? Are you looking for a stimulating and dynamic environment in Montreal, offering great flexibility? Are you always thriving to go beyond established goals and improve the performance of your teams? You would like to manage a global team in the digital industry? Main focus•Establishing Technical Customer Support practices.•Analyzing metrics and evolving the function.•Managing customer complaints and escalations.•Managing the team and developing employees in order to become a center of expertise on our products, serving customers and collaborating with internal stakeholders.Responsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.We offer•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caAdvantages•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workResponsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.SummaryYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Service ManagerAre you focused on customer experience? Are you looking for a stimulating and dynamic environment in Montreal, offering great flexibility? Are you always thriving to go beyond established goals and improve the performance of your teams? You would like to manage a global team in the digital industry? Main focus•Establishing Technical Customer Support practices.•Analyzing metrics and evolving the function.•Managing customer complaints and escalations.•Managing the team and developing employees in order to become a center of expertise on our products, serving customers and collaborating with internal stakeholders.Responsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.We offer•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caAdvantages•Flexible hours and floating days•Best of everything: autonomy and teamwork•Group insurance coverage•Group RRSP with employer contribution•Lots of social activities (board games, video games, 5@7, etc.)•A dynamic and multicultural work environment•Accessible by public transport in the trendy Mile-End district •Possibility of remote workResponsibilities•Understand and to align the support service, service level agreements (SLAs) and processes.•Implement and evolve customer support processes to enhance external customer satisfaction and internal stakeholders’ collaboration.•Assess support statistics and prepare detailed reports on the findings.•Formulate and revise customer support policies and promote their implementation.•Respond to potential regulatory complaints and managing escalated feedback.•Work closely with the Program Directors, Product Owners and Product Managers for Clinic / IOS and Laboratory solutions to make sure Voice of Customer is well understood and considered during product development.•Manage the Technical Customer Support department. It includes in particular managing the performance, give feedback, assess and manage training and development needs. It also includes managing the department’s budget.•Other related tasks.Qualifications•Bachelor’s degree, in business or information technology preferred;•Minimum 5 years' experience as a Customer / Technical Support Manager, preferably within a similar environment (advanced technology and/or digital industry);•Have demonstrated strong influence and leadership;•Communication, interpersonal and mediation skills;•Proficiency and fluency in English and French.•Quality and complaint handling experience an asset.SummaryYou see yourself in this description and would like to join a well establish innovating company as a service manager in the Montreal area. Apply now! You can send us your resume at the following address: isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Eustache, Québec
      • Contract
      Project ManagerFull time 37.5h/week1 year contractWHAT AWAITS YOU:Under the leadership of the Business Process and IT (CPM) Project Manager, the Project Manager (PM) plays a leadership role with respect to the initiatives of the assigned P&TI business development program. The PM manages the priorities of the resources allocated to him by the PMO as well as the schedule of projects in order to provide optimal solutions to the company for the initiatives under his responsibility. He participates in the execution of the change management strategy, risk management and stakeholder management. In collaboration with the project manager, the project manager proposes directional decisions to the steering committee. YOUR ADVANTAGES :• Key position with high visibility within our organization• Very competitive salary and benefits• Stimulating position, perfect if you like a challenge!• Innovative and forward-looking teamAdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesRESPONSIBILITIES:• Responsible for the delivery of his portfolio in accordance with the budget and the project plan• Define and assign the tasks related to the execution of his project• Ensures the delivery of the required time and quality related to his project package• Participate in the definition of the "scope" / "Solution" of work for his project package• Plans and manages the update of the projects to which he is assigned• He actively participates in the implementation of best practices in project management• If necessary, supports business analysts in the execution of deliverables and workshop facilitationQualificationsKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectSummaryKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Project ManagerFull time 37.5h/week1 year contractWHAT AWAITS YOU:Under the leadership of the Business Process and IT (CPM) Project Manager, the Project Manager (PM) plays a leadership role with respect to the initiatives of the assigned P&TI business development program. The PM manages the priorities of the resources allocated to him by the PMO as well as the schedule of projects in order to provide optimal solutions to the company for the initiatives under his responsibility. He participates in the execution of the change management strategy, risk management and stakeholder management. In collaboration with the project manager, the project manager proposes directional decisions to the steering committee. YOUR ADVANTAGES :• Key position with high visibility within our organization• Very competitive salary and benefits• Stimulating position, perfect if you like a challenge!• Innovative and forward-looking teamAdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesRESPONSIBILITIES:• Responsible for the delivery of his portfolio in accordance with the budget and the project plan• Define and assign the tasks related to the execution of his project• Ensures the delivery of the required time and quality related to his project package• Participate in the definition of the "scope" / "Solution" of work for his project package• Plans and manages the update of the projects to which he is assigned• He actively participates in the implementation of best practices in project management• If necessary, supports business analysts in the execution of deliverables and workshop facilitationQualificationsKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectSummaryKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Titre du poste / Position title: Infrastructure Project Manager6 to 12 months. (Potential of extension)Lieu de travail / Location: Remote for now. Langues parlées et écrites / Spoken and written languages: English,FrenchTitre du poste / Position title: Infrastructure Project ManagerDescription du mandat / Mandate description: The Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder. Ensure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityIdentify project milestones, critical success factors, risks and resource requirementsEnsure resource availability and allocation, working closely with resource managersDevelop a detailed project plan to deliver the project, and track progressManage changes to the project scope, project schedule and project costs using appropriate verification techniquesMeasure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)Report progress, risks, challenges, and engage management as neededManage the relationships with the client, vendors and all stakeholdersPerform risk management regularly to minimize impact on the projectCreate, maintain and communicate comprehensive project documentationManage budget and use change process as neededAdvantagesVous avez envie d'être partie prenante du virage technologique que prend cette grande entreprise du centre-ville de Montréal? Votre contribution sera valorisée au sein de notre organisation qui met en avant plan ses valeurs humaines, et ce, dans un climat de haute performance et que prône la flexibilité et l'agilité.ResponsibilitiesThe Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder. Ensure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityIdentify project milestones, critical success factors, risks and resource requirementsEnsure resource availability and allocation, working closely with resource managersDevelop a detailed project plan to deliver the project, and track progressManage changes to the project scope, project schedule and project costs using appropriate verification techniquesMeasure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)Report progress, risks, challenges, and engage management as neededManage the relationships with the client, vendors and all stakeholdersPerform risk management regularly to minimize impact on the projectCreate, maintain and communicate comprehensive project documentationManage budget and use change process as needed QualificationsLangues parlées et écrites / Spoken and written languages: English,FrenchNiveau d’expérience / Level of experience:SeniorAnnées d’expérience / Years of experience: 7+Exigence(s) minimum / Must have requirement(s):7+ years of experience managing IT Infrastructure projects.Bachelor's degree in computer science, project management or equivalent.Efficiency with Microsoft Office, MS Project, Teams, SharePointWork experience in a virtual environmentExperience in resource matrix managementTechnologies demandées / Technologies required:Experience managing Infrastructure projectsAutres exigences / Other requirements:Certifications et/ou expérience/ Certification and/or experience:PMP Certification is an assetSummaryNiveau d’expérience / Level of experience:SeniorWe are open to conversion to permanency, however, not part of our criteria for a candidate in this context.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Titre du poste / Position title: Infrastructure Project Manager6 to 12 months. (Potential of extension)Lieu de travail / Location: Remote for now. Langues parlées et écrites / Spoken and written languages: English,FrenchTitre du poste / Position title: Infrastructure Project ManagerDescription du mandat / Mandate description: The Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder. Ensure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityIdentify project milestones, critical success factors, risks and resource requirementsEnsure resource availability and allocation, working closely with resource managersDevelop a detailed project plan to deliver the project, and track progressManage changes to the project scope, project schedule and project costs using appropriate verification techniquesMeasure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)Report progress, risks, challenges, and engage management as neededManage the relationships with the client, vendors and all stakeholdersPerform risk management regularly to minimize impact on the projectCreate, maintain and communicate comprehensive project documentationManage budget and use change process as neededAdvantagesVous avez envie d'être partie prenante du virage technologique que prend cette grande entreprise du centre-ville de Montréal? Votre contribution sera valorisée au sein de notre organisation qui met en avant plan ses valeurs humaines, et ce, dans un climat de haute performance et que prône la flexibilité et l'agilité.ResponsibilitiesThe Project Manager role manages and oversees all aspects of key projects. Project management responsibilities include leading and completing projects on time, within budget and scope, setting deadlines/milestones, assigning responsibilities, monitoring and reporting on the progress of projects to all levels of stakeholder. Ensure that all projects are delivered on-time, within scope and within budgetAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityIdentify project milestones, critical success factors, risks and resource requirementsEnsure resource availability and allocation, working closely with resource managersDevelop a detailed project plan to deliver the project, and track progressManage changes to the project scope, project schedule and project costs using appropriate verification techniquesMeasure and track project performance using available tools and techniques in compliance with key performance indicators (KPI)Report progress, risks, challenges, and engage management as neededManage the relationships with the client, vendors and all stakeholdersPerform risk management regularly to minimize impact on the projectCreate, maintain and communicate comprehensive project documentationManage budget and use change process as needed QualificationsLangues parlées et écrites / Spoken and written languages: English,FrenchNiveau d’expérience / Level of experience:SeniorAnnées d’expérience / Years of experience: 7+Exigence(s) minimum / Must have requirement(s):7+ years of experience managing IT Infrastructure projects.Bachelor's degree in computer science, project management or equivalent.Efficiency with Microsoft Office, MS Project, Teams, SharePointWork experience in a virtual environmentExperience in resource matrix managementTechnologies demandées / Technologies required:Experience managing Infrastructure projectsAutres exigences / Other requirements:Certifications et/ou expérience/ Certification and/or experience:PMP Certification is an assetSummaryNiveau d’expérience / Level of experience:SeniorWe are open to conversion to permanency, however, not part of our criteria for a candidate in this context.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Mission:Is the custodian of the Agile practice and ensures that the team adheres to the values ​​and principles, as well as the processes and practices that the team has agreed to use. Is the facilitator of an agile analysis and development team. Help the team determine which interactions with the outside are useful to them, and which are blockers. Help maximize the value produced by the team. | Ensures that the team respects agile values ​​and principles, as well as the processes and practices that the team has agreed on. Is an agile development team facilitator. Helps the team determine which external interactions are useful and which are not. Helps maximizes the value produced by the team.You'll have to :-Coordinate the activities of 3 distinct teams by planning and managing the different deliverables in project and operational mode -Animate agile ceremonies-Ensure team cohesion and raise the risks and issues to the manager -Work in collaboration with the asset manager to monitor the various deliveries.The candidate must be able to speak fluently in French and English.Advantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Mission:Is the custodian of the Agile practice and ensures that the team adheres to the values ​​and principles, as well as the processes and practices that the team has agreed to use. Is the facilitator of an agile analysis and development team. Help the team determine which interactions with the outside are useful to them, and which are blockers. Help maximize the value produced by the team. | Ensures that the team respects agile values ​​and principles, as well as the processes and practices that the team has agreed on. Is an agile development team facilitator. Helps the team determine which external interactions are useful and which are not. Helps maximizes the value produced by the team.You'll have to :-Coordinate the activities of 3 distinct teams by planning and managing the different deliverables in project and operational mode -Animate agile ceremonies-Ensure team cohesion and raise the risks and issues to the manager -Work in collaboration with the asset manager to monitor the various deliveries.The candidate must be able to speak fluently in French and English.Advantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Your mission :As a Project Manager in Data and Analytics, you will lead to fruition multiple initiatives including Cloud Migration and Transformation for one or more data domains and other key Data and Analytics initiatives. What you will do:Ensure that cross-functional projects are delivered on-time, within scope, and within budget, track and proactively mitigate any deviations.Drive the selection of external vendors for program implementation, whenever applicable.Ensure resource and budget availability, working closely with resource managers.Develop and maintain a detailed project plan to deliver the programLiaise and maintain relationships with vendors and Intact stakeholdersMaintain a strong business focus with an understanding of the current and strategic direction of the company AdvantagesEquipment is provided, work from home until further notice, flex hours in an one year contract that can be renewed.ResponsibilitiesA proven track record in successfully delivering multi-million dollar cross-functional projects and programs, including experience in cloud transformation programs.At least 5 years of experience as a Project Manager and 8 years of experience in Agile product development.Prior experience in delivering Data and Analytics programs.Understanding of the principles behind cloud migration and a business-knowledge of the different cloud providers.Excellent interpersonal, people management and communication skillsSense of prioritization and change managementProven leadership and ability to influence, remain calm and maintain focus on sustainable resultsResults-orientedGood ability to deal with difficult stakeholdersDynamic, ability to work in a changing environmentProficient in MS Office, JIRA, and ConfluenceQualificationsCloud transformation experience in Data domains (Migration to snowflake)High-level understanding of DevOps/CI-CDEducation and Experience:PMP CertificationBachelor’s Degree in Computer Science/Information Technology or related field or equivalent experienceAt least 10 years of experience leading initiatives within IT SummaryWe are looking for a Senior PM with experience in Data migration in a Cloud environment.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Your mission :As a Project Manager in Data and Analytics, you will lead to fruition multiple initiatives including Cloud Migration and Transformation for one or more data domains and other key Data and Analytics initiatives. What you will do:Ensure that cross-functional projects are delivered on-time, within scope, and within budget, track and proactively mitigate any deviations.Drive the selection of external vendors for program implementation, whenever applicable.Ensure resource and budget availability, working closely with resource managers.Develop and maintain a detailed project plan to deliver the programLiaise and maintain relationships with vendors and Intact stakeholdersMaintain a strong business focus with an understanding of the current and strategic direction of the company AdvantagesEquipment is provided, work from home until further notice, flex hours in an one year contract that can be renewed.ResponsibilitiesA proven track record in successfully delivering multi-million dollar cross-functional projects and programs, including experience in cloud transformation programs.At least 5 years of experience as a Project Manager and 8 years of experience in Agile product development.Prior experience in delivering Data and Analytics programs.Understanding of the principles behind cloud migration and a business-knowledge of the different cloud providers.Excellent interpersonal, people management and communication skillsSense of prioritization and change managementProven leadership and ability to influence, remain calm and maintain focus on sustainable resultsResults-orientedGood ability to deal with difficult stakeholdersDynamic, ability to work in a changing environmentProficient in MS Office, JIRA, and ConfluenceQualificationsCloud transformation experience in Data domains (Migration to snowflake)High-level understanding of DevOps/CI-CDEducation and Experience:PMP CertificationBachelor’s Degree in Computer Science/Information Technology or related field or equivalent experienceAt least 10 years of experience leading initiatives within IT SummaryWe are looking for a Senior PM with experience in Data migration in a Cloud environment.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      IT Security Solutions ArchitectLocation : Montréal / RemoteDuration: 10 months / renewableSummary:Reporting to the Manager IT Security Architecture the Security Solution architect / advisor is responsible of the architecture of security solutions and security advisories on projects.Participating in IT Security Projects under his responsibilities and ensuring they are in line with business initiatives.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesParticipating in IT Security Projects under his responsibilities and ensuring they are in line with business initiatives.•Defining security requirements of IT projects•Defining security services and its evolution•Participating in Security Solution selectionContributing :•The development of security strategies and different initiatives•The development and realization of the security programRealizing the following tasks•Collaborate with different IT teams.•Provide high level security analysis on different security matters.•Understands the business implication requirements of compliance initiatives: Exostar, GDPR, ITAR. SOX•Take charge of tasks related to the team.•Perform technical tasks if required.• This person needs to have the ability to participate in multiple mandates simultaneously.Qualifications•Bachelor’s degree in information technology or other relevant programs•Five years’ experience in an IT Security Architect role•Good knowledge and experience in IT Security, infrastructure and Telecommunications.•Knowledge of security architecture and methodology (TOGAF, SABSA, etc)•Good knowledge risk analysis methodologies (e.g. ISO,).•The following certifications are an asset: CISSP, CISM and CISA.•Good understanding of major compliance requirements: GDPR, Exostar, Export control, Sarbanes Oxley.•Knowledge IT control frameworks (NIST, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Advisor on IT projects•Excellent people skills•Initiative, leadership, customer focus•Results oriented and meeting commitments.•Innovation/Creativity/Accountability is an asset.•Self-motivated, dynamic, and team player.•Ability to interact with staff, peers and customers on a technical and professional level•Bilingualism (French and English) is required.SummaryIT Security Solutions ArchitectLocation : Montréal / RemoteDuration: 10 months / renewableSummaryReporting to the Manager IT Security Architecture the Security Solution architect / advisor is responsible of the architecture of security solutions and security advisories on projectsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      IT Security Solutions ArchitectLocation : Montréal / RemoteDuration: 10 months / renewableSummary:Reporting to the Manager IT Security Architecture the Security Solution architect / advisor is responsible of the architecture of security solutions and security advisories on projects.Participating in IT Security Projects under his responsibilities and ensuring they are in line with business initiatives.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesParticipating in IT Security Projects under his responsibilities and ensuring they are in line with business initiatives.•Defining security requirements of IT projects•Defining security services and its evolution•Participating in Security Solution selectionContributing :•The development of security strategies and different initiatives•The development and realization of the security programRealizing the following tasks•Collaborate with different IT teams.•Provide high level security analysis on different security matters.•Understands the business implication requirements of compliance initiatives: Exostar, GDPR, ITAR. SOX•Take charge of tasks related to the team.•Perform technical tasks if required.• This person needs to have the ability to participate in multiple mandates simultaneously.Qualifications•Bachelor’s degree in information technology or other relevant programs•Five years’ experience in an IT Security Architect role•Good knowledge and experience in IT Security, infrastructure and Telecommunications.•Knowledge of security architecture and methodology (TOGAF, SABSA, etc)•Good knowledge risk analysis methodologies (e.g. ISO,).•The following certifications are an asset: CISSP, CISM and CISA.•Good understanding of major compliance requirements: GDPR, Exostar, Export control, Sarbanes Oxley.•Knowledge IT control frameworks (NIST, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Advisor on IT projects•Excellent people skills•Initiative, leadership, customer focus•Results oriented and meeting commitments.•Innovation/Creativity/Accountability is an asset.•Self-motivated, dynamic, and team player.•Ability to interact with staff, peers and customers on a technical and professional level•Bilingualism (French and English) is required.SummaryIT Security Solutions ArchitectLocation : Montréal / RemoteDuration: 10 months / renewableSummaryReporting to the Manager IT Security Architecture the Security Solution architect / advisor is responsible of the architecture of security solutions and security advisories on projectsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      As our Manager – Sales Support, your top priority is to build strong, credited and trusted business relationships with our Sales partners. You will have the responsibility to:Sales Enablement: Provide coaching, direction and leadership support to sales team members in order to drive superior departmental, business and customer results Act as the first & single point of contact (SPOC) for all sales processes - right-hand trusted Sales Advisor &; Advocate. As a coach, provide customized one on one and group coaching to Sales Help Sales arrive at business solutions through questioning and support Follow all sales process related training to be able to support sales professional when involved. Enable the onboarding of new Sales Professionals Continuously offer value-added solutions to Sales.Sales Governance Execution: Act as first and single point of contact (SPOC) for all BBM sales governance : partner with Sales to lead governance activities & ensure proper due diligence Support Sales in deal categorization & pre-triage deal activities Ensure that contract documentation requirements are followed and supports the contract approval requirements and process Provide guidance in terms of strategic positioning, wording & feasibility. Lead Contract/Bid Remediation to enable Sales & improve quality assurance scorecard results Work with internal stakeholders for the purpose of completing quality controls & risk evaluations Support Sales and other related groups in contract interpretation (in collaboration with the Legal department). Ensure all documentation is complete, signed and vetted through the proper Stakeholders before sending the proposal to the customer.Sales Day 0 Coordination: Identify resources accountable to complete each of the activities. Efficiently and competently manage/remove pre-sales roadblocks — when things go off plan bring them back on schedule or create a new plan with the assistance of key stakeholders Participate, manages and lead cross functional teams within the organization Report on progress to date & forecasted completion of activities. Escalate issues requiring resolution that pose a potential risk to deal timelines. Partner with Legal, Marketing & Product to build custom/personalized master agreements & service schedules. Collaborate with internal partners to facilitate and elicit deal requirements and scope definition Provide direction/clarification on requests coming to Sales from multiple internal groupsCritical Qualifications/Competencies : College degree in Business Administration or other equivalent combination of experience and education. Customer oriented understands customers’ business needs. Excellent communication skills: Ability to build strong partnership with different stakeholders at all management levels. Strong leadership: Ability to influence others and build credibility. Excellent problem-solving and decision-making abilities: Ability to make quality decisions quickly (especially in situations where stress levels are high) Comfortable to work in a fast paced environment with multiple priorities and rapid changes Ability to work with all levels of the organization and to exert influence without direct control Commitment to exemplifying the highest integrity and professional business standards Adapts easily to a constantly changing environment and is able to manage its inherent activities Strong interpersonal, negotiation, communication and time management and prioritization skills:ability to set priorities, meet deadlines and find ways to improve the daily activities of the district. Strong team player and demonstrated ability to work with a broad set of individualsPreferred Qualifications/Competencies : Project and contract management skills 3 to 5 years of experience within the Telecom industry 3-5 plus years leadership experience Familiarity with the Enterprise sales cycle Strong understanding and experience with change management principles Bilingualism is required (English and French)Additional Information:Position Type: ManagementJob Location: Ontario, Quebec, New-BrunswickAdvantages________________________________________________________________________________________________Responsibilities________________________________________________________________________________________________Qualifications________________________________________________________________________________________________Summary________________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As our Manager – Sales Support, your top priority is to build strong, credited and trusted business relationships with our Sales partners. You will have the responsibility to:Sales Enablement: Provide coaching, direction and leadership support to sales team members in order to drive superior departmental, business and customer results Act as the first & single point of contact (SPOC) for all sales processes - right-hand trusted Sales Advisor &; Advocate. As a coach, provide customized one on one and group coaching to Sales Help Sales arrive at business solutions through questioning and support Follow all sales process related training to be able to support sales professional when involved. Enable the onboarding of new Sales Professionals Continuously offer value-added solutions to Sales.Sales Governance Execution: Act as first and single point of contact (SPOC) for all BBM sales governance : partner with Sales to lead governance activities & ensure proper due diligence Support Sales in deal categorization & pre-triage deal activities Ensure that contract documentation requirements are followed and supports the contract approval requirements and process Provide guidance in terms of strategic positioning, wording & feasibility. Lead Contract/Bid Remediation to enable Sales & improve quality assurance scorecard results Work with internal stakeholders for the purpose of completing quality controls & risk evaluations Support Sales and other related groups in contract interpretation (in collaboration with the Legal department). Ensure all documentation is complete, signed and vetted through the proper Stakeholders before sending the proposal to the customer.Sales Day 0 Coordination: Identify resources accountable to complete each of the activities. Efficiently and competently manage/remove pre-sales roadblocks — when things go off plan bring them back on schedule or create a new plan with the assistance of key stakeholders Participate, manages and lead cross functional teams within the organization Report on progress to date & forecasted completion of activities. Escalate issues requiring resolution that pose a potential risk to deal timelines. Partner with Legal, Marketing & Product to build custom/personalized master agreements & service schedules. Collaborate with internal partners to facilitate and elicit deal requirements and scope definition Provide direction/clarification on requests coming to Sales from multiple internal groupsCritical Qualifications/Competencies : College degree in Business Administration or other equivalent combination of experience and education. Customer oriented understands customers’ business needs. Excellent communication skills: Ability to build strong partnership with different stakeholders at all management levels. Strong leadership: Ability to influence others and build credibility. Excellent problem-solving and decision-making abilities: Ability to make quality decisions quickly (especially in situations where stress levels are high) Comfortable to work in a fast paced environment with multiple priorities and rapid changes Ability to work with all levels of the organization and to exert influence without direct control Commitment to exemplifying the highest integrity and professional business standards Adapts easily to a constantly changing environment and is able to manage its inherent activities Strong interpersonal, negotiation, communication and time management and prioritization skills:ability to set priorities, meet deadlines and find ways to improve the daily activities of the district. Strong team player and demonstrated ability to work with a broad set of individualsPreferred Qualifications/Competencies : Project and contract management skills 3 to 5 years of experience within the Telecom industry 3-5 plus years leadership experience Familiarity with the Enterprise sales cycle Strong understanding and experience with change management principles Bilingualism is required (English and French)Additional Information:Position Type: ManagementJob Location: Ontario, Quebec, New-BrunswickAdvantages________________________________________________________________________________________________Responsibilities________________________________________________________________________________________________Qualifications________________________________________________________________________________________________Summary________________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As an infrastructure delivery manager, you contribute to the management of material, time, technological and human resources within the framework of transversal projects in order to achieve the targeted objectives within the defined time and budget conditions. You analyze the feasibility and opportunity of the project, define action plans and milestones and coordinate the project teams.Your role is to ensure the availability of the physical and virtual infrastructure platforms necessary for the delivery of the project and the operation of the delivered solution. You perform functional supervision and coordination of contributors involved in the delivery of the infrastructure axis of one or more large-scale and innovative projects, on time and on budget. You plan, prioritize and coordinate the work in order to keep the commitments made in line with the objectives to be achieved. You ensure the quality of the deliverables, the performance and the mobilization of the team of contributors. The nature of the files and projects requires extensive and in-depth knowledge in your field of specialty.The projects under your responsibility are strategic in nature and involve high operational and conceptual complexity requiring a comprehensive and detailed analysis and understanding of the business area and the organization. There are many links and you are called upon to interact with a large number of stakeholders working in various fields of expertise. Mastering interpersonal relationships then becomes an essential skill.You act as a specialist and exercise a leadership role with decision-making bodies and work teams.Main responsibilities:Plan activities and deliverables and estimate project costs taking into account the issues, complexity, stakeholders and links with other projectsPerform functional supervision and coordination of contributors involved in the delivery including external suppliers. Ensure team performance, quality control of work, identification of standards, methods and procedures to be applied within the framework of the projectCoordinate deliverables in accordance with agreed agreements, costs and deadlines and ensure performance and consistency of axes with established orientationsDevelop risk analysis, impacts and related strategies in order to manage the level of risk of the infrastructure axisManage, in collaboration with the project manager, the requested changes, experimentation with solutions and strategies under the infrastructure axis.Professional experienceA minimum of six years of relevant experienceUniversity education an important asset *SkillsMastering interpersonal relationshipsPlan and coordinateAdvantages__________________________________________________________________________________Responsibilities__________________________________________________________________________________Qualifications__________________________________________________________________________________Summary__________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As an infrastructure delivery manager, you contribute to the management of material, time, technological and human resources within the framework of transversal projects in order to achieve the targeted objectives within the defined time and budget conditions. You analyze the feasibility and opportunity of the project, define action plans and milestones and coordinate the project teams.Your role is to ensure the availability of the physical and virtual infrastructure platforms necessary for the delivery of the project and the operation of the delivered solution. You perform functional supervision and coordination of contributors involved in the delivery of the infrastructure axis of one or more large-scale and innovative projects, on time and on budget. You plan, prioritize and coordinate the work in order to keep the commitments made in line with the objectives to be achieved. You ensure the quality of the deliverables, the performance and the mobilization of the team of contributors. The nature of the files and projects requires extensive and in-depth knowledge in your field of specialty.The projects under your responsibility are strategic in nature and involve high operational and conceptual complexity requiring a comprehensive and detailed analysis and understanding of the business area and the organization. There are many links and you are called upon to interact with a large number of stakeholders working in various fields of expertise. Mastering interpersonal relationships then becomes an essential skill.You act as a specialist and exercise a leadership role with decision-making bodies and work teams.Main responsibilities:Plan activities and deliverables and estimate project costs taking into account the issues, complexity, stakeholders and links with other projectsPerform functional supervision and coordination of contributors involved in the delivery including external suppliers. Ensure team performance, quality control of work, identification of standards, methods and procedures to be applied within the framework of the projectCoordinate deliverables in accordance with agreed agreements, costs and deadlines and ensure performance and consistency of axes with established orientationsDevelop risk analysis, impacts and related strategies in order to manage the level of risk of the infrastructure axisManage, in collaboration with the project manager, the requested changes, experimentation with solutions and strategies under the infrastructure axis.Professional experienceA minimum of six years of relevant experienceUniversity education an important asset *SkillsMastering interpersonal relationshipsPlan and coordinateAdvantages__________________________________________________________________________________Responsibilities__________________________________________________________________________________Qualifications__________________________________________________________________________________Summary__________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Unified Communications Admin contractMAIN ACCOUNTABILITIESDay to day responsibilities include but not limited to:Serve as a Unified Communications expert with both operational and design responsibilitiesEmphasis on IP Telephony, SIP, and Enterprise Voice technologies (Oracle/Acme Packet) SBC/ECB/EOMVoice integration with Microsoft Skype/TeamsFamiliarity with Cisco Call Manager or regulatory archiving solutions (Verint Verba, NICE NTR, Global Relay) is desirableKey contact for PSTN carriers in multiple countriesKey Focus on automation and DevOps within the Unified Communications PerimeterWork closely with both IT and business partners to design and implement solutions supporting business needsWithin a team, design and implement critical business systems aligned with corporate strategic directionAbility to multi-task and manage operational and project related tasks/responsibilitiesMust be able to act autonomously and manage projects efficientlyThis role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutionsResponsible for diagnosing and troubleshooting general enterprise voice and unified communication issuesAs required, perform root cause analysis, incident management, communication with internal clients / business partners / Service team membersEnsures all production changes are made in accordance with production lifecycle methodology and risk/change management guidelinesThe expert will provide technical mentoring to other team members and actively participate in architecture reviews/strategic development activitiesStrong hands-on technical skills, an analytical problem-solving mindset, delivery focus and client-orientation are all critical for this roleParticipate/Contribute with after-hours/weekend work in rotation with all members of the team AdvantagesLong term contract, 40 hrs a week, large banking environment, Montreal based. Lors of room to grow and develop skills with training and coachingResponsibilitiesMAIN ACCOUNTABILITIESDay to day responsibilities include but not limited to:Serve as a Unified Communications expert with both operational and design responsibilitiesEmphasis on IP Telephony, SIP, and Enterprise Voice technologies (Oracle/Acme Packet) SBC/ECB/EOMVoice integration with Microsoft Skype/TeamsFamiliarity with Cisco Call Manager or regulatory archiving solutions (Verint Verba, NICE NTR, Global Relay) is desirableKey contact for PSTN carriers in multiple countriesKey Focus on automation and DevOps within the Unified Communications PerimeterWork closely with both IT and business partners to design and implement solutions supporting business needsWithin a team, design and implement critical business systems aligned with corporate strategic directionAbility to multi-task and manage operational and project related tasks/responsibilitiesMust be able to act autonomously and manage projects efficientlyThis role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutionsResponsible for diagnosing and troubleshooting general enterprise voice and unified communication issuesAs required, perform root cause analysis, incident management, communication with internal clients / business partners / Service team membersEnsures all production changes are made in accordance with production lifecycle methodology and risk/change management guidelinesThe expert will provide technical mentoring to other team members and actively participate in architecture reviews/strategic development activitiesStrong hands-on technical skills, an analytical problem-solving mindset, delivery focus and client-orientation are all critical for this roleParticipate/Contribute with after-hours/weekend work in rotation with all members of the teamQualificationsProfile COMPETENCIESRequired:Must have hands-on architecture/design and implementation experience with Enterprise Voice technologies (SBC’s, SIP, PSTN, etc.)Knowledge of Microsoft technologies (Lync/Skype/Teams, Active Directory, DNS), scripting (PowerShell, Python, automation) and Agile methodologiesExposure to other infrastructure areas including VMware, NAS Storage, Backup & Recovery, SQL Server, Cloud Services, etc.Expertise and troubleshooting experience with TCP/IP, DNS and some level of experience with network infrastructure/topology Desired:Specific familiarity with Oracle/Acme Packet SBC or comparable productsInvolvement with audio and electronic archiving solutions: Global Relay, NICE NTR, VerbaForwarding thinking of implementing Machine Learning capabilities within the collaboration ecosystemITIL experience is preferred TECHNICAL SKILLSRequired:Scripting, Enterprise Voice (Oracle/Acme Packet SBC) Desired:Cloud Services (Microsoft 365 – Teams, OneDrive, SharePoint Online, Yammer, Azure)Archiving ServicesTrading Telephony technologiesCisco Call Manager PRIOR WORK EXPERIENCERequired:Minimum 5-7 years DesiredFinancial services business knowledge, particularly prior work experience with financial industries EDUCATIONRequired:Bachelor’s Degree in Computer Science or the equivalent experience DesiredCertification in MS technologies and IT Project Management LANGUAGERequired:English speaking DesiredFrench speaking would be a plusSummaryProfile COMPETENCIESRequired:Must have hands-on architecture/design and implementation experience with Enterprise Voice technologies (SBC’s, SIP, PSTN, etc.)Knowledge of Microsoft technologies (Lync/Skype/Teams, Active Directory, DNS), scripting (PowerShell, Python, automation) and Agile methodologiesExposure to other infrastructure areas including VMware, NAS Storage, Backup & Recovery, SQL Server, Cloud Services, etc.Expertise and troubleshooting experience with TCP/IP, DNS and some level of experience with network infrastructure/topology Desired:Specific familiarity with Oracle/Acme Packet SBC or comparable productsInvolvement with audio and electronic archiving solutions: Global Relay, NICE NTR, VerbaForwarding thinking of implementing Machine Learning capabilities within the collaboration ecosystemITIL experience is preferred TECHNICAL SKILLSRequired:Scripting, Enterprise Voice (Oracle/Acme Packet SBC) Desired:Cloud Services (Microsoft 365 – Teams, OneDrive, SharePoint Online, Yammer, Azure)Archiving ServicesTrading Telephony technologiesCisco Call Manager PRIOR WORK EXPERIENCERequired:Minimum 5-7 years DesiredFinancial services business knowledge, particularly prior work experience with financial industries EDUCATIONRequired:Bachelor’s Degree in Computer Science or the equivalent experience DesiredCertification in MS technologies and IT Project Management LANGUAGERequired:English speaking DesiredFrench speaking would be a plusRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Unified Communications Admin contractMAIN ACCOUNTABILITIESDay to day responsibilities include but not limited to:Serve as a Unified Communications expert with both operational and design responsibilitiesEmphasis on IP Telephony, SIP, and Enterprise Voice technologies (Oracle/Acme Packet) SBC/ECB/EOMVoice integration with Microsoft Skype/TeamsFamiliarity with Cisco Call Manager or regulatory archiving solutions (Verint Verba, NICE NTR, Global Relay) is desirableKey contact for PSTN carriers in multiple countriesKey Focus on automation and DevOps within the Unified Communications PerimeterWork closely with both IT and business partners to design and implement solutions supporting business needsWithin a team, design and implement critical business systems aligned with corporate strategic directionAbility to multi-task and manage operational and project related tasks/responsibilitiesMust be able to act autonomously and manage projects efficientlyThis role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutionsResponsible for diagnosing and troubleshooting general enterprise voice and unified communication issuesAs required, perform root cause analysis, incident management, communication with internal clients / business partners / Service team membersEnsures all production changes are made in accordance with production lifecycle methodology and risk/change management guidelinesThe expert will provide technical mentoring to other team members and actively participate in architecture reviews/strategic development activitiesStrong hands-on technical skills, an analytical problem-solving mindset, delivery focus and client-orientation are all critical for this roleParticipate/Contribute with after-hours/weekend work in rotation with all members of the team AdvantagesLong term contract, 40 hrs a week, large banking environment, Montreal based. Lors of room to grow and develop skills with training and coachingResponsibilitiesMAIN ACCOUNTABILITIESDay to day responsibilities include but not limited to:Serve as a Unified Communications expert with both operational and design responsibilitiesEmphasis on IP Telephony, SIP, and Enterprise Voice technologies (Oracle/Acme Packet) SBC/ECB/EOMVoice integration with Microsoft Skype/TeamsFamiliarity with Cisco Call Manager or regulatory archiving solutions (Verint Verba, NICE NTR, Global Relay) is desirableKey contact for PSTN carriers in multiple countriesKey Focus on automation and DevOps within the Unified Communications PerimeterWork closely with both IT and business partners to design and implement solutions supporting business needsWithin a team, design and implement critical business systems aligned with corporate strategic directionAbility to multi-task and manage operational and project related tasks/responsibilitiesMust be able to act autonomously and manage projects efficientlyThis role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutionsResponsible for diagnosing and troubleshooting general enterprise voice and unified communication issuesAs required, perform root cause analysis, incident management, communication with internal clients / business partners / Service team membersEnsures all production changes are made in accordance with production lifecycle methodology and risk/change management guidelinesThe expert will provide technical mentoring to other team members and actively participate in architecture reviews/strategic development activitiesStrong hands-on technical skills, an analytical problem-solving mindset, delivery focus and client-orientation are all critical for this roleParticipate/Contribute with after-hours/weekend work in rotation with all members of the teamQualificationsProfile COMPETENCIESRequired:Must have hands-on architecture/design and implementation experience with Enterprise Voice technologies (SBC’s, SIP, PSTN, etc.)Knowledge of Microsoft technologies (Lync/Skype/Teams, Active Directory, DNS), scripting (PowerShell, Python, automation) and Agile methodologiesExposure to other infrastructure areas including VMware, NAS Storage, Backup & Recovery, SQL Server, Cloud Services, etc.Expertise and troubleshooting experience with TCP/IP, DNS and some level of experience with network infrastructure/topology Desired:Specific familiarity with Oracle/Acme Packet SBC or comparable productsInvolvement with audio and electronic archiving solutions: Global Relay, NICE NTR, VerbaForwarding thinking of implementing Machine Learning capabilities within the collaboration ecosystemITIL experience is preferred TECHNICAL SKILLSRequired:Scripting, Enterprise Voice (Oracle/Acme Packet SBC) Desired:Cloud Services (Microsoft 365 – Teams, OneDrive, SharePoint Online, Yammer, Azure)Archiving ServicesTrading Telephony technologiesCisco Call Manager PRIOR WORK EXPERIENCERequired:Minimum 5-7 years DesiredFinancial services business knowledge, particularly prior work experience with financial industries EDUCATIONRequired:Bachelor’s Degree in Computer Science or the equivalent experience DesiredCertification in MS technologies and IT Project Management LANGUAGERequired:English speaking DesiredFrench speaking would be a plusSummaryProfile COMPETENCIESRequired:Must have hands-on architecture/design and implementation experience with Enterprise Voice technologies (SBC’s, SIP, PSTN, etc.)Knowledge of Microsoft technologies (Lync/Skype/Teams, Active Directory, DNS), scripting (PowerShell, Python, automation) and Agile methodologiesExposure to other infrastructure areas including VMware, NAS Storage, Backup & Recovery, SQL Server, Cloud Services, etc.Expertise and troubleshooting experience with TCP/IP, DNS and some level of experience with network infrastructure/topology Desired:Specific familiarity with Oracle/Acme Packet SBC or comparable productsInvolvement with audio and electronic archiving solutions: Global Relay, NICE NTR, VerbaForwarding thinking of implementing Machine Learning capabilities within the collaboration ecosystemITIL experience is preferred TECHNICAL SKILLSRequired:Scripting, Enterprise Voice (Oracle/Acme Packet SBC) Desired:Cloud Services (Microsoft 365 – Teams, OneDrive, SharePoint Online, Yammer, Azure)Archiving ServicesTrading Telephony technologiesCisco Call Manager PRIOR WORK EXPERIENCERequired:Minimum 5-7 years DesiredFinancial services business knowledge, particularly prior work experience with financial industries EDUCATIONRequired:Bachelor’s Degree in Computer Science or the equivalent experience DesiredCertification in MS technologies and IT Project Management LANGUAGERequired:English speaking DesiredFrench speaking would be a plusRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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