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      • Dorval, Québec
      • Permanent
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 9:30AM-6PM1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week.4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 9:30AM-6PM1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week.4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      • Sainte-Anne-de-Bellevue, Québec
      • Permanent
      • $4,000 - $45,000 per year
      We are currently looking for a inside sales and customer service representative to help their ever growing organization. A familial team environment to all of our employees. We appreciate each and every member of our team and the value they bring as individuals and team members to our continued success. They offer an exciting opportunity to be part of an avant-garde company looking to continuously innovate and grow.To provide overall superior customer service with customers in order to develop and maintain solidbusiness relationships while maintaining outstanding customer support.AdvantagesMonday - Friday 8AM-5PMFull medical and dental benefits1 month training at the office, however, it's a work from home opportunity until covid protocols have been re-adjusted. RRSP's contributionSalary $40,000-$45,000 (based on experience)Profit sharing bonus (4,000$-6000$) based on performanceRoom for growth companies Paid-time off (10 days vacation, 2 summer floating days, 2 Christmas floating days, 1 birthday, 6 personal days)Casual dress codeOne of "Canada's Best Managed Companies" 13 consecutive years.Tuition reimbursement feeDiscount on products24 hour gym on site 24 hour squash courtBBQ in the summers ResponsibilitiesThe inside Sales Representatives develop and maintain solid business relationships while selling across the company's product portfolio by taking telephone, fax and e-mail orders and inputting data into order administration system.• Own the relationship with the client and work with them to understand their unique business challenges and initiatives;• Develop and close strategic revenue opportunities;• Handle several calls a day • Process incoming quote requests and orders received by phone, fax, and e-mail in an effective and expeditious manner;• Provide technical information as required and present solutions to meet clients’ business needs and fulfill requirements;• Advise clients on forthcoming product developments and upsell promotions that may affect their orders;• Communicate on the availability of product and progress of existing orders; • Partner with outside sales managers to help drive sales and improve customer service;• Take advantage of product training and information sessions.Qualifications Post-secondary diploma or relevant combination of education and experience;• A minimum of two years customer service experience handling sales, service or account management functions;• Ability to communicate effectively with others, in both English and French, including the ability to speak clearly and professionally;• Make customers and their needs a primary focus of one’s actions; develop and sustain excellent customer relationships;• Proficient with MS Office suite;• Ability to multitask, prioritize responsibilities and perform work with moderate supervisionIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      We are currently looking for a inside sales and customer service representative to help their ever growing organization. A familial team environment to all of our employees. We appreciate each and every member of our team and the value they bring as individuals and team members to our continued success. They offer an exciting opportunity to be part of an avant-garde company looking to continuously innovate and grow.To provide overall superior customer service with customers in order to develop and maintain solidbusiness relationships while maintaining outstanding customer support.AdvantagesMonday - Friday 8AM-5PMFull medical and dental benefits1 month training at the office, however, it's a work from home opportunity until covid protocols have been re-adjusted. RRSP's contributionSalary $40,000-$45,000 (based on experience)Profit sharing bonus (4,000$-6000$) based on performanceRoom for growth companies Paid-time off (10 days vacation, 2 summer floating days, 2 Christmas floating days, 1 birthday, 6 personal days)Casual dress codeOne of "Canada's Best Managed Companies" 13 consecutive years.Tuition reimbursement feeDiscount on products24 hour gym on site 24 hour squash courtBBQ in the summers ResponsibilitiesThe inside Sales Representatives develop and maintain solid business relationships while selling across the company's product portfolio by taking telephone, fax and e-mail orders and inputting data into order administration system.• Own the relationship with the client and work with them to understand their unique business challenges and initiatives;• Develop and close strategic revenue opportunities;• Handle several calls a day • Process incoming quote requests and orders received by phone, fax, and e-mail in an effective and expeditious manner;• Provide technical information as required and present solutions to meet clients’ business needs and fulfill requirements;• Advise clients on forthcoming product developments and upsell promotions that may affect their orders;• Communicate on the availability of product and progress of existing orders; • Partner with outside sales managers to help drive sales and improve customer service;• Take advantage of product training and information sessions.Qualifications Post-secondary diploma or relevant combination of education and experience;• A minimum of two years customer service experience handling sales, service or account management functions;• Ability to communicate effectively with others, in both English and French, including the ability to speak clearly and professionally;• Make customers and their needs a primary focus of one’s actions; develop and sustain excellent customer relationships;• Proficient with MS Office suite;• Ability to multitask, prioritize responsibilities and perform work with moderate supervisionIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      • Sainte-Anne-de-Bellevue, Québec
      • Permanent
      • $40,000 - $45,000 per year
      We are currently looking for a inside sales and customer service representative to help their ever growing organization. A familial team environment to all of our employees. We appreciate each and every member of our team and the value they bring as individuals and team members to our continued success. They offer an exciting opportunity to be part of an avant-garde company looking to continuously innovate and grow.To provide overall superior customer service with customers in order to develop and maintain solidbusiness relationships while maintaining outstanding customer support.AdvantagesMonday - Friday 8AM-5PMFull medical and dental benefits1 month training at the office, however, it's a work from home opportunity until covid protocols have been re-adjusted. RRSP's contributionSalary $40,000-$45,000 (based on experience)Profit sharing bonus (4,000$-6000$) based on performanceRoom for growth companies Paid-time off (10 days vacation, 2 summer floating days, 2 Christmas floating days, 1 birthday, 6 personal days)Casual dress codeOne of "Canada's Best Managed Companies" 13 consecutive years.Tuition reimbursement feeDiscount on products24 hour gym on site 24 hour squash courtBBQ in the summers ResponsibilitiesThe inside Sales Representatives develop and maintain solid business relationships while selling across the company's product portfolio by taking telephone, fax and e-mail orders and inputting data into order administration system.• Own the relationship with the client and work with them to understand their unique business challenges and initiatives;• Develop and close strategic revenue opportunities;• Handle several calls a day • Process incoming quote requests and orders received by phone, fax, and e-mail in an effective and expeditious manner;• Provide technical information as required and present solutions to meet clients’ business needs and fulfill requirements;• Advise clients on forthcoming product developments and upsell promotions that may affect their orders;• Communicate on the availability of product and progress of existing orders; • Partner with outside sales managers to help drive sales and improve customer service;• Take advantage of product training and information sessions.Qualifications Post-secondary diploma or relevant combination of education and experience;• A minimum of two years customer service experience handling sales, service or account management functions;• Ability to communicate effectively with others, in both English and French, including the ability to speak clearly and professionally;• Make customers and their needs a primary focus of one’s actions; develop and sustain excellent customer relationships;• Proficient with MS Office suite;• Ability to multitask, prioritize responsibilities and perform work with moderate supervisionIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      We are currently looking for a inside sales and customer service representative to help their ever growing organization. A familial team environment to all of our employees. We appreciate each and every member of our team and the value they bring as individuals and team members to our continued success. They offer an exciting opportunity to be part of an avant-garde company looking to continuously innovate and grow.To provide overall superior customer service with customers in order to develop and maintain solidbusiness relationships while maintaining outstanding customer support.AdvantagesMonday - Friday 8AM-5PMFull medical and dental benefits1 month training at the office, however, it's a work from home opportunity until covid protocols have been re-adjusted. RRSP's contributionSalary $40,000-$45,000 (based on experience)Profit sharing bonus (4,000$-6000$) based on performanceRoom for growth companies Paid-time off (10 days vacation, 2 summer floating days, 2 Christmas floating days, 1 birthday, 6 personal days)Casual dress codeOne of "Canada's Best Managed Companies" 13 consecutive years.Tuition reimbursement feeDiscount on products24 hour gym on site 24 hour squash courtBBQ in the summers ResponsibilitiesThe inside Sales Representatives develop and maintain solid business relationships while selling across the company's product portfolio by taking telephone, fax and e-mail orders and inputting data into order administration system.• Own the relationship with the client and work with them to understand their unique business challenges and initiatives;• Develop and close strategic revenue opportunities;• Handle several calls a day • Process incoming quote requests and orders received by phone, fax, and e-mail in an effective and expeditious manner;• Provide technical information as required and present solutions to meet clients’ business needs and fulfill requirements;• Advise clients on forthcoming product developments and upsell promotions that may affect their orders;• Communicate on the availability of product and progress of existing orders; • Partner with outside sales managers to help drive sales and improve customer service;• Take advantage of product training and information sessions.Qualifications Post-secondary diploma or relevant combination of education and experience;• A minimum of two years customer service experience handling sales, service or account management functions;• Ability to communicate effectively with others, in both English and French, including the ability to speak clearly and professionally;• Make customers and their needs a primary focus of one’s actions; develop and sustain excellent customer relationships;• Proficient with MS Office suite;• Ability to multitask, prioritize responsibilities and perform work with moderate supervisionIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      • Pointe-Claire, Québec
      • Permanent
      Are you currently looking for an inside sales opportunity in Pointe-Claire? Do you have experience in customer service, looking for a challenge, and an awesome opportunity to learn and grow with a great company? If so, this company could be a great fit for you and we would love to discuss the opportunity with you.Working as part of a multidisciplinary team including an outside sales team, project designers, and technical resources, the Inside Sales Representative plays a vital role in helping the customer-facing sales team to prepare the solution pitch.Advantages• Competitive Salary• Remote work (and occasional office work too, must be flexible)• Excellent working environment• Benefit Plan• Work hard, play hard team• Room for growth• Personal days• Parking on siteResponsibilities-Collaborates with the outside sales team and/or channel partners, optimizing value while meeting client needs and budget-Provides information to the project design team for the creation of 3D designs and technical documentation-Is the project leader throughout the project creation phase;-Prepares project quotes and proposals, using various sales software tools including the CRM, a product configurator, and a paperless proposal tool-Reviews all documentation going out to the client for accuracy and precision and to ensure that it reflects the client’s expectation-Gathers all information required for order placement and enters it into the CRM-Acts as liaison between channel partner, clients and internal teams including product development, logistics, accounting and customer service-Supports outside sales team with any task that will contribute to closing a sale or maintaining a client-Follows up on project status and updates CRM with all information pertinent to project status-Keeps the pipeline up to date on a monthly basis by following up with External Partners;-Educates/trains end clients and channel partners on company philosophy and solutions-Keeps current on product knowledge and updatesQualifications-Able to communicate effectively with clients and internal team, both oral and written and particularly adept at communicating via email-Works and collaborates well in a team and able to establish credibility among working partners-Organized individual, with good time management skills, who consistently meet deadlines-Able to learn quickly and to follow a process-Embrace change and sees it as an opportunity to grow-Demonstrates good judgment, patient, curious and flexible-Able to grasp moderately complex technical concepts-Able to multi-task and work on several projects simultaneously-Possesses a strong attention to detail-Engaged in providing excellent customer service-Has an entrepreneurial spirit and business acumen-Bilingual, English and French, written and spoken-Proficiency with Microsoft Office suit-Knowledge or the ability to quickly learn sales software tools, knowledge of Microsoft-Dynamics 365 an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      Are you currently looking for an inside sales opportunity in Pointe-Claire? Do you have experience in customer service, looking for a challenge, and an awesome opportunity to learn and grow with a great company? If so, this company could be a great fit for you and we would love to discuss the opportunity with you.Working as part of a multidisciplinary team including an outside sales team, project designers, and technical resources, the Inside Sales Representative plays a vital role in helping the customer-facing sales team to prepare the solution pitch.Advantages• Competitive Salary• Remote work (and occasional office work too, must be flexible)• Excellent working environment• Benefit Plan• Work hard, play hard team• Room for growth• Personal days• Parking on siteResponsibilities-Collaborates with the outside sales team and/or channel partners, optimizing value while meeting client needs and budget-Provides information to the project design team for the creation of 3D designs and technical documentation-Is the project leader throughout the project creation phase;-Prepares project quotes and proposals, using various sales software tools including the CRM, a product configurator, and a paperless proposal tool-Reviews all documentation going out to the client for accuracy and precision and to ensure that it reflects the client’s expectation-Gathers all information required for order placement and enters it into the CRM-Acts as liaison between channel partner, clients and internal teams including product development, logistics, accounting and customer service-Supports outside sales team with any task that will contribute to closing a sale or maintaining a client-Follows up on project status and updates CRM with all information pertinent to project status-Keeps the pipeline up to date on a monthly basis by following up with External Partners;-Educates/trains end clients and channel partners on company philosophy and solutions-Keeps current on product knowledge and updatesQualifications-Able to communicate effectively with clients and internal team, both oral and written and particularly adept at communicating via email-Works and collaborates well in a team and able to establish credibility among working partners-Organized individual, with good time management skills, who consistently meet deadlines-Able to learn quickly and to follow a process-Embrace change and sees it as an opportunity to grow-Demonstrates good judgment, patient, curious and flexible-Able to grasp moderately complex technical concepts-Able to multi-task and work on several projects simultaneously-Possesses a strong attention to detail-Engaged in providing excellent customer service-Has an entrepreneurial spirit and business acumen-Bilingual, English and French, written and spoken-Proficiency with Microsoft Office suit-Knowledge or the ability to quickly learn sales software tools, knowledge of Microsoft-Dynamics 365 an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      • Kirkland, Québec
      • Permanent
      • $40,000 - $45,000 per year
      Are you currently looking for a new opportunity in Kirkland? Do you have experience working in inside sales? Looking for a challenge? Are you looking for an awesome opportunity to learn and grow with a great company? Are you a hustler and not afraid of rejections? If you have answered yes to all these questions than this company in Kirkland is the ideal fit for youAdvantagesAdvantagesHours: Monday to Friday 9AM-5PM or 10AM-6PMLocation: KirklandFull benefits after probationary period (Medical/Dental)- Free parking- Competitive Salary – between $40,000 to 45,000 – based on experience- Cash bonuses- Game Room (Foosball Table, PS4, Ping Pong Table)- Paid all-inclusive resort vacations (every year) for top performers- 2 weeks off for Christmas and 2 weeks vacation - Opportunities for internal advancement- Bonus potential after a year and based on performance - Work for a team oriented, creative, and innovative company - Social events- Work for a leader in their industryResponsibilitiesWe are looking for someone who has a great personality and not afraid to jump on the phone and be capable of making up to 100 calls a day. - Collaborate with several departments to address client needs - Ensure to have all required information for each client’s dossier - Prepare quotes and proposals - Order entry into CRM database- Assist sales team with all administrative duties - Follow-up on project status -Answer customer inquiries about any orders via phone or emailQualificationsQualificationsAt least 2-3 years in Inside sales and customer service experience requiredLooking for someone who is self motivatedNot afraid of rejectionsEnglish (spoken and written) Basic French spoken Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit, please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.caSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      Are you currently looking for a new opportunity in Kirkland? Do you have experience working in inside sales? Looking for a challenge? Are you looking for an awesome opportunity to learn and grow with a great company? Are you a hustler and not afraid of rejections? If you have answered yes to all these questions than this company in Kirkland is the ideal fit for youAdvantagesAdvantagesHours: Monday to Friday 9AM-5PM or 10AM-6PMLocation: KirklandFull benefits after probationary period (Medical/Dental)- Free parking- Competitive Salary – between $40,000 to 45,000 – based on experience- Cash bonuses- Game Room (Foosball Table, PS4, Ping Pong Table)- Paid all-inclusive resort vacations (every year) for top performers- 2 weeks off for Christmas and 2 weeks vacation - Opportunities for internal advancement- Bonus potential after a year and based on performance - Work for a team oriented, creative, and innovative company - Social events- Work for a leader in their industryResponsibilitiesWe are looking for someone who has a great personality and not afraid to jump on the phone and be capable of making up to 100 calls a day. - Collaborate with several departments to address client needs - Ensure to have all required information for each client’s dossier - Prepare quotes and proposals - Order entry into CRM database- Assist sales team with all administrative duties - Follow-up on project status -Answer customer inquiries about any orders via phone or emailQualificationsQualificationsAt least 2-3 years in Inside sales and customer service experience requiredLooking for someone who is self motivatedNot afraid of rejectionsEnglish (spoken and written) Basic French spoken Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit, please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.caSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      • Dorval, Québec
      • Permanent
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 9:30AM-6PM1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week.4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 9:30AM-6PM1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week.4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      • Sainte-Anne-de-Bellevue, Québec
      • Permanent
      • $40,000 - $45,000 per year
      We are currently looking for a inside sales and customer service representative to help their ever growing organization in the West Island. A familial team environment to all of our employees. We appreciate each and every member of our team and the value they bring as individuals and team members to our continued success. They offer an exciting opportunity to be part of an avant-garde company looking to continuously innovate and grow.To provide overall superior customer service with customers in order to develop and maintain solidbusiness relationships while maintaining outstanding customer support.Advantages•Monday - Friday 8AM-5PM•Salary $40,000-$45,000 (Based on Experience)•Advancement opportunitiesBenefits:•Business Casual•Dress down Fridays• Company events• Dental care• Disability insurance• Employee assistance program• Extended health care• Life insurance• On-site gym• On-site parking• Paid time off• Profit sharing based on company and individual performance ($6,000-$10,000 incentives)• Wellness programResponsibilities- Answering incoming calls- Processing e-mail, chat and fax requests- Generating quotes- Sourcing product- Website sales support- Providing product information (some technical)- Setting up new accounts- Handling complaints- Processing returns and credits- Counter sales/shipping/receiving in applicable Branches- Understand, Support and Implement ISO 9001:2015 StandardsYou may be required to carry out other duties, as are within your capabilities and level of responsibility, in order tomeet the needs of the business.Qualifications-French / English Bilingualism required in Montreal location only-Experience in customer service- Strong computer literacy (MS Outlook, Word and some Excel).- Excellent problem solving abilities.- Exceptional communication skills and phone etiquette.- Hardworking with strong dedication and company loyalty as well as punctuality are a must; - Great attention to detail;- Order desk experience - Problem solving - Team player SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you
      We are currently looking for a inside sales and customer service representative to help their ever growing organization in the West Island. A familial team environment to all of our employees. We appreciate each and every member of our team and the value they bring as individuals and team members to our continued success. They offer an exciting opportunity to be part of an avant-garde company looking to continuously innovate and grow.To provide overall superior customer service with customers in order to develop and maintain solidbusiness relationships while maintaining outstanding customer support.Advantages•Monday - Friday 8AM-5PM•Salary $40,000-$45,000 (Based on Experience)•Advancement opportunitiesBenefits:•Business Casual•Dress down Fridays• Company events• Dental care• Disability insurance• Employee assistance program• Extended health care• Life insurance• On-site gym• On-site parking• Paid time off• Profit sharing based on company and individual performance ($6,000-$10,000 incentives)• Wellness programResponsibilities- Answering incoming calls- Processing e-mail, chat and fax requests- Generating quotes- Sourcing product- Website sales support- Providing product information (some technical)- Setting up new accounts- Handling complaints- Processing returns and credits- Counter sales/shipping/receiving in applicable Branches- Understand, Support and Implement ISO 9001:2015 StandardsYou may be required to carry out other duties, as are within your capabilities and level of responsibility, in order tomeet the needs of the business.Qualifications-French / English Bilingualism required in Montreal location only-Experience in customer service- Strong computer literacy (MS Outlook, Word and some Excel).- Excellent problem solving abilities.- Exceptional communication skills and phone etiquette.- Hardworking with strong dedication and company loyalty as well as punctuality are a must; - Great attention to detail;- Order desk experience - Problem solving - Team player SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know you

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