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    11 jobs found for security in K4A 3S1

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      • Concord, Ontario
      • Contract
      Our client in Concord, Ontario is looking for a Network Security Specialist to join their team on a 11 month contract (with possible extension). This position will require you to work onsite 5 days a week on a small team.We are looking for someone with 2-3 years experience in a Network Security role, with experience configuring routers, switches and firewalls. Additionally you will have good knowledge of layer 2 and Layer 3 technologies as well as experience with security protocols: IPsec-VPN, TLS, Radius, Firewall, Intrusion detection and prevention system. You will also have experience with secure development lifecycle, security impact of acquired software, security software effectiveness, vulnerability assessment, risk analysis, penetration testing, misuse case testing. AdvantagesThis is a 11 month contract with the possibility of extension. This position is on site.ResponsibilitiesAs a Network security specialist you will perform functional stress performance and interoperability testing on IP routers, Ethernet switches, control applications and/or network management systems. You will develop and execute product/feature specification test plans, conduct threat and risk analysis of the software features. You will also perform product security tests and prepare security report. Additionally provide tier 3 customer support as required, troubleshooting issues to ensure timely remedy of customer concerns. Qualifications Minimum of 2 to 3 years in a Product Development environment Experience in configuring Routers, Switches and Firewalls Good Understanding/knowledge of cryptographic solutions, cryptographic methods (e.g. symmetric, asymmetric), PKI, digital signatures and certificates, non-repudiation, integrity (hashing algorithms) Knowledge of secure development lifecycle, security impact of acquired software, security software effectiveness, vulnerability assessment, risk analysis, penetration testing, misuse case testing. Knowledge of Layer 2 technologies: RSTP/MSTP, IGMP, VLAN, 802.1x authentication, DHCP, Ethernet, Link Aggregation Knowledge of Layer 3 technologies: Frame Relay, PPP, channelized interfaces, OSPF, BGP, RIP, MPLS,VRF, PIM-SM, SNMP, VRRP, QoS, IPv6, Tunneling protocols Knowledge of Security protocols: IPsec-VPN, TLS, Radius, Firewall, Intrusion detection and prevention system Knowledge of OSI Model and TCP/IP protocol stackSummaryIf you or anyone you know is Network Security Specialist with 2-3+ years experience please apply today.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Concord, Ontario is looking for a Network Security Specialist to join their team on a 11 month contract (with possible extension). This position will require you to work onsite 5 days a week on a small team.We are looking for someone with 2-3 years experience in a Network Security role, with experience configuring routers, switches and firewalls. Additionally you will have good knowledge of layer 2 and Layer 3 technologies as well as experience with security protocols: IPsec-VPN, TLS, Radius, Firewall, Intrusion detection and prevention system. You will also have experience with secure development lifecycle, security impact of acquired software, security software effectiveness, vulnerability assessment, risk analysis, penetration testing, misuse case testing. AdvantagesThis is a 11 month contract with the possibility of extension. This position is on site.ResponsibilitiesAs a Network security specialist you will perform functional stress performance and interoperability testing on IP routers, Ethernet switches, control applications and/or network management systems. You will develop and execute product/feature specification test plans, conduct threat and risk analysis of the software features. You will also perform product security tests and prepare security report. Additionally provide tier 3 customer support as required, troubleshooting issues to ensure timely remedy of customer concerns. Qualifications Minimum of 2 to 3 years in a Product Development environment Experience in configuring Routers, Switches and Firewalls Good Understanding/knowledge of cryptographic solutions, cryptographic methods (e.g. symmetric, asymmetric), PKI, digital signatures and certificates, non-repudiation, integrity (hashing algorithms) Knowledge of secure development lifecycle, security impact of acquired software, security software effectiveness, vulnerability assessment, risk analysis, penetration testing, misuse case testing. Knowledge of Layer 2 technologies: RSTP/MSTP, IGMP, VLAN, 802.1x authentication, DHCP, Ethernet, Link Aggregation Knowledge of Layer 3 technologies: Frame Relay, PPP, channelized interfaces, OSPF, BGP, RIP, MPLS,VRF, PIM-SM, SNMP, VRRP, QoS, IPv6, Tunneling protocols Knowledge of Security protocols: IPsec-VPN, TLS, Radius, Firewall, Intrusion detection and prevention system Knowledge of OSI Model and TCP/IP protocol stackSummaryIf you or anyone you know is Network Security Specialist with 2-3+ years experience please apply today.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      Kick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesHow Do I apply:Call us at 613-727-1411Email your resume to employncr@randstad.caAdvantagesKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesResponsibilitiesKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesQualifications- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesSummaryKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Kick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesHow Do I apply:Call us at 613-727-1411Email your resume to employncr@randstad.caAdvantagesKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesResponsibilitiesKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesQualifications- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesSummaryKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      Kick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesHow Do I apply:Call us at 613-727-1411Email your resume to employncr@randstad.caAdvantagesKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesResponsibilitiesKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesQualifications- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesSummaryKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Kick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesHow Do I apply:Call us at 613-727-1411Email your resume to employncr@randstad.caAdvantagesKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesResponsibilitiesKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesQualifications- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesSummaryKick-off your career and enter the exciting world of IT support with a reputable Federal Government client. You will gain valuable experience providing first level support to government employees in an environment conducive to learning and growth.Why should I apply:- Randstad will support your Federal Government Security clearance application (Reliability 5 years and Secret 10 years eligible)- Competitive wages ($20-$25/hour), plus benefits available- Long term, stable contracts- Monday to Friday (no weekends, no 24/7), flexible hours to suit your lifestyle- Advancement opportunities to more senior positions- Potential entry into full-time government employmentEntry Level Requirements:- Understanding of hardware, software, operating systems, peripheral devices- Relevant IT related diploma, degree or certifications- Relevant educational lab experience likely applicable- Strong communication skills in both official languagesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Contract
      Jr - Int Change Management Consultant needed for an off-site contract!Our large Federal Government client has a new contract opportunity based out of Ottawa. This consulting assignment will run from early July 2021 until July 2022 (1 year contract)! Randstad is on an awarded supply arrangement with very little competition. The work can be done remotely entirely from the individuals home office for the duration of the assignment! The successful candidate must have a current, active Canadian Federal Government Security clearance at the Reliability level.Objective:Our client is developing a multi-year plan for the establishment of theCentre of Expertise. In 2021-22, the plan’s activities include but are not limited to, opportunities to engagekey stakeholders in the design of its services in order to formally launch a change management serviceoffering; socialize client management and employees in change management concepts to improve theirawareness and understanding; the creation of tools and a website; and the development of learning andtraining plans and opportunities.The client is looking for the services of a Prosci-certified change management consultant withexperience in managing projects (planning, tracking, identifying and managing risks and issues, reportingon status) who is able to support the Division in the implementation of its 2021-22 work plan.Tasks:Tasks may include but are not limited to: - Assisting in the planning and implementation of the client’s change management Center ofExpertise, including the following: Developing content for a change management webpage,including tools and templates; Developing and implementing change management strategies andplans, including communications products for various stakeholders; Conducting engagementsessions with stakeholders, enabling partners and prospective clients, including the developmentof presentation materials and the analysis of results; Training and coaching project teams andmanagers; and, developing performance measurement/evaluation framework; - Providing operational change management advice and guidance to clients; - Managing projects (planning, tracking, identifying and managing risks and issues, reporting onstatus).  A more detailed SOW is available to interested candidates.To apply you must have:- Government of Canada Security Clearance at the Reliability Level-3 ≤ 5 years of experience as a changemanagement specialist- Must have a Prosci certification.(a copy of the certification to be provided)- Must have a minimum two (2) years experience within the last ten (10)years working in a large (1000+ employees, users) governmentdepartment/agency, crown corporation, or private enterpriseorganization implementing a change management initiative. Candidates can send their resume and/or questions for immediate consideration to shawn.mountain@randstad.ca. Please note candidates will be considered up to June 14th for this opportunityThank youAdvantagesA long term contract within a very notable Canadian Federal Government organizationResponsibilitiesThe deliverables may included, but are not limited to the following:- Developing project plan and schedule for the Centre of Expertise;- Developing content for change management webpage, including the creation of tools andtemplates;- Conducting engagement sessions and developing associated presentation materials, reports;- Providing change management training and coaching; and- Providing operational change management support to projects/initiativesQualifications- Government of Canada Security Clearance at the Reliability Level-3 ≤ 5 years of experience as a changemanagement specialist- Must have a Prosci certification.(a copy of the certification to be provided)SummaryThe client is looking for Consultant to support the newly created Division in the implementation of its 2021-22 work plan, as well assupplement the Division’s capacity to provide change management advice to project leads in the organization as requested.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Jr - Int Change Management Consultant needed for an off-site contract!Our large Federal Government client has a new contract opportunity based out of Ottawa. This consulting assignment will run from early July 2021 until July 2022 (1 year contract)! Randstad is on an awarded supply arrangement with very little competition. The work can be done remotely entirely from the individuals home office for the duration of the assignment! The successful candidate must have a current, active Canadian Federal Government Security clearance at the Reliability level.Objective:Our client is developing a multi-year plan for the establishment of theCentre of Expertise. In 2021-22, the plan’s activities include but are not limited to, opportunities to engagekey stakeholders in the design of its services in order to formally launch a change management serviceoffering; socialize client management and employees in change management concepts to improve theirawareness and understanding; the creation of tools and a website; and the development of learning andtraining plans and opportunities.The client is looking for the services of a Prosci-certified change management consultant withexperience in managing projects (planning, tracking, identifying and managing risks and issues, reportingon status) who is able to support the Division in the implementation of its 2021-22 work plan.Tasks:Tasks may include but are not limited to: - Assisting in the planning and implementation of the client’s change management Center ofExpertise, including the following: Developing content for a change management webpage,including tools and templates; Developing and implementing change management strategies andplans, including communications products for various stakeholders; Conducting engagementsessions with stakeholders, enabling partners and prospective clients, including the developmentof presentation materials and the analysis of results; Training and coaching project teams andmanagers; and, developing performance measurement/evaluation framework; - Providing operational change management advice and guidance to clients; - Managing projects (planning, tracking, identifying and managing risks and issues, reporting onstatus).  A more detailed SOW is available to interested candidates.To apply you must have:- Government of Canada Security Clearance at the Reliability Level-3 ≤ 5 years of experience as a changemanagement specialist- Must have a Prosci certification.(a copy of the certification to be provided)- Must have a minimum two (2) years experience within the last ten (10)years working in a large (1000+ employees, users) governmentdepartment/agency, crown corporation, or private enterpriseorganization implementing a change management initiative. Candidates can send their resume and/or questions for immediate consideration to shawn.mountain@randstad.ca. Please note candidates will be considered up to June 14th for this opportunityThank youAdvantagesA long term contract within a very notable Canadian Federal Government organizationResponsibilitiesThe deliverables may included, but are not limited to the following:- Developing project plan and schedule for the Centre of Expertise;- Developing content for change management webpage, including the creation of tools andtemplates;- Conducting engagement sessions and developing associated presentation materials, reports;- Providing change management training and coaching; and- Providing operational change management support to projects/initiativesQualifications- Government of Canada Security Clearance at the Reliability Level-3 ≤ 5 years of experience as a changemanagement specialist- Must have a Prosci certification.(a copy of the certification to be provided)SummaryThe client is looking for Consultant to support the newly created Division in the implementation of its 2021-22 work plan, as well assupplement the Division’s capacity to provide change management advice to project leads in the organization as requested.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $17.18 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $17.18 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Reps to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Reps to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $18.64 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      We have an immediate need for a Junior / Intermediate Scrum Master ! The successful candidate has overseen 2-3 Analytics Development Teams while ensuring each team meets their objects and product delivery timelines. The successful candidate comes from a truly Agile framework and experience managing multiple resources on each team. You are tech-savvy; enough to help drive delivery of multiple ongoing projects and offer solutions when a tech problem arisesAdvantagesCome join our growing Analytics team within a Large Enterprise environment. and make a difference ! You will have an opportunity to grow with this team and have a voice at the table. !ResponsibilitiesResponsibilities:•Set up and facilitate iteration planning, daily scrum, demo, and retrospective meetings.•Identify risks and issues and take ownership of issue resolution•Facilitating discussion, decision making and conflict resolution.•Lead and facilitate Scrum of Scrums.•Work with Business Product Owner(s) and IT Delivery Manager(s) to ensure continuous delivery of a working solution that provides the highest value for the business every sprint.•Observe and understand factors that impact team performance and velocity with the goal of continuously improving and applying learnings to future sprints•Support and facilitate interaction with key members from other IT Teams such as Change Management, Infrastructure, Security, Architecture, DBAs, and Offshore Support Team Members•Guiding and Coaching the Scrum Team on how to use Agile/Scrum practices and values to delight customers.•Present project status reporting to senior management using techniques like burn-up, Burn-down, velocity charts or any other technique.•Strive to keep your Team(s) motivated and engaged by providing servant leadership consistent with THD Orange Values as well as encouraging open and honest communication and feedback.QualificationsSkills Required:•2+ years of Agile Scrum experience at Scrum Master capacity. •3+ years of experience with business intelligence, analytics, data modeling, and Big Data concepts in retail or related domains.•A decent understanding of Cloud Technologies.•Experience with project delivery for large, cross-functional projects with large-scale systems of world-class availability, scalability, and performance requirements.•Experience operating autonomously across multiple teams, demonstrated critical thinking and thought leadership.•Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.•Excellent communication skills - verbal, oral & presentation. Project, product, or technical leadership experience in software development environment •Experience working in a fast-paced environment with regularly changing priorities•Experience facilitating collaborative group workshops and problem-solving sessions•Ability to work effectively with and influence Business Stakeholders, Vendors and Partners•Experience using Agile Planning Tools (JIRA, Confluence, Kanban Boards) •Ability to work collaboratively with multiple distributed, cross-functional teams •Experience with Agile concepts such as User Experience, Design Thinking, Kanban, Extreme Programming and Scaled Agile for Enterprises is preferred. •Experience with SAP is preferred. SummaryCome join our growing Analytics team within a Large Enterprise environment. and make a difference ! If you feel you are suitable for this role, please apply to this role and Joanne.Esodo@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We have an immediate need for a Junior / Intermediate Scrum Master ! The successful candidate has overseen 2-3 Analytics Development Teams while ensuring each team meets their objects and product delivery timelines. The successful candidate comes from a truly Agile framework and experience managing multiple resources on each team. You are tech-savvy; enough to help drive delivery of multiple ongoing projects and offer solutions when a tech problem arisesAdvantagesCome join our growing Analytics team within a Large Enterprise environment. and make a difference ! You will have an opportunity to grow with this team and have a voice at the table. !ResponsibilitiesResponsibilities:•Set up and facilitate iteration planning, daily scrum, demo, and retrospective meetings.•Identify risks and issues and take ownership of issue resolution•Facilitating discussion, decision making and conflict resolution.•Lead and facilitate Scrum of Scrums.•Work with Business Product Owner(s) and IT Delivery Manager(s) to ensure continuous delivery of a working solution that provides the highest value for the business every sprint.•Observe and understand factors that impact team performance and velocity with the goal of continuously improving and applying learnings to future sprints•Support and facilitate interaction with key members from other IT Teams such as Change Management, Infrastructure, Security, Architecture, DBAs, and Offshore Support Team Members•Guiding and Coaching the Scrum Team on how to use Agile/Scrum practices and values to delight customers.•Present project status reporting to senior management using techniques like burn-up, Burn-down, velocity charts or any other technique.•Strive to keep your Team(s) motivated and engaged by providing servant leadership consistent with THD Orange Values as well as encouraging open and honest communication and feedback.QualificationsSkills Required:•2+ years of Agile Scrum experience at Scrum Master capacity. •3+ years of experience with business intelligence, analytics, data modeling, and Big Data concepts in retail or related domains.•A decent understanding of Cloud Technologies.•Experience with project delivery for large, cross-functional projects with large-scale systems of world-class availability, scalability, and performance requirements.•Experience operating autonomously across multiple teams, demonstrated critical thinking and thought leadership.•Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.•Excellent communication skills - verbal, oral & presentation. Project, product, or technical leadership experience in software development environment •Experience working in a fast-paced environment with regularly changing priorities•Experience facilitating collaborative group workshops and problem-solving sessions•Ability to work effectively with and influence Business Stakeholders, Vendors and Partners•Experience using Agile Planning Tools (JIRA, Confluence, Kanban Boards) •Ability to work collaboratively with multiple distributed, cross-functional teams •Experience with Agile concepts such as User Experience, Design Thinking, Kanban, Extreme Programming and Scaled Agile for Enterprises is preferred. •Experience with SAP is preferred. SummaryCome join our growing Analytics team within a Large Enterprise environment. and make a difference ! If you feel you are suitable for this role, please apply to this role and Joanne.Esodo@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Our Client in the Ontario Public Sector is looking for a Senior Solutions Designer on a 12 month contract. Must-haves:•Demonstrates experience designing, developing, and implementing Informatica ETL solutions•Demonstrates development and solution design experience in an environment where Oracle, Informatica and Cognos are used together for data warehousing and business intelligence•Experience with data transfer technologies such as Microsoft MQ, SSIS, SSRS, SSAS•Demonstrates development and solution design experience with Oracle 11.x and 12.x databases•Demonstrates experience designing and developing Unix shell scriptsAdvantagesWork From HomeLong Term contractWorking with the Ontario Public Sector Must-haves:•Demonstrates experience designing, developing, and implementing Informatica ETL solutions•Demonstrates development and solution design experience in an environment where Oracle, Informatica and Cognos are used together for data warehousing and business intelligence•Experience with data transfer technologies such as Microsoft MQ, SSIS, SSRS, SSAS•Demonstrates development and solution design experience with Oracle 11.x and 12.x databases•Demonstrates experience designing and developing Unix shell scriptsResponsibilitiesThe consultant will provide services under the direction of the Senior Technical Manager and Project Manager.Key deliverables to be performed by the consultants include, but are not limited to, the following:•Complete work and achieve milestones within the assigned deadlines;•Consults with clients and manages business analysis in order to assess clients' business problems/opportunities and to identify business and technology solutions suited to client needs;•Develop realistic work breakdown structure and contribute in preparing overall project schedule•Ensure defined Change Management Process is followed for any change from agreed scope, schedule, or quality•Lead discussions with the business regarding any changes required to business and/or system requirements;•Liaise with IT specialists and unit leads and work closely with support team members and relevant stakeholders•Notify the cluster/ministry project manager in writing of any issues or other material concerns related to the assignment deliverables, as soon as the he/she becomes aware of them•Developing accurate estimates, detailed development plans, and realistic work breakdown structures that contributes towards overall project schedule, development, testing, and implementation of the project or program•Performing daily tracking, reporting and facilitating resolution of issues and risks for all project activities and notifying the cluster/ministry project manager in writing of any issues or other material concerns related to the assignment deliverables, as soon as the he/she becomes aware of them•Participating in the preparation and execution of System Integration(SIT) Testing, System•Acceptance (SAT) Testing and User Acceptance (UAT)Testing activities•Participating in discussions with Infrastructure Technology Services (ITS), Cyber Security Branch (CSB), Centre of Excellence for Accessibility and Information Privacy and Archives (IPA) Office to ensure the application remains compliant with all applicable GO-ITS Standards•Participate in discussions with the business regarding any changes required to business and system requirements•Participate in working groups and client interviews to define and document needs, processes and problem resolution;•Provide analysis covering systems requirements, screen design, workflow design, gap analysis, testing, and change management in support of any application changes•Provide clarification to designers, developers, and testers at various stages of SDLC to ensure that any changes or enhancements are fully regression tested and validated•Participating in the analysis, design, development, and unit testing of all the project’s ETL components i.e. Mappings, Workflows, Data Mart;•Develop ETL routines and scripts based on submitted designs•Developing, testing, and deploying full code package for the solution in Visual Source Safe (VSS) and Team Foundation Server (TFS);•Participating in project design and code walkthrough•Provide input and complete architectural artifacts;•Provide input in creation of change requests•Provide knowledge and skill transfer to a designated cluster/ministry staff•Provides expertise and assistance to cluster functional areas and external service providers in delivering effective technology solutions to clients•Submit deliverables for the cluster/ministry approval•Support the analysis of existing business processes, design and recommend process improvements to effectively harness the benefits of using the application(s)•Work closely with the director, managers, and staff on issues and business needs•Work collaboratively with other groups to ensure optimal integration;•Comply with the Ontario government and the cluster/ministry’s guidelines, standards and procedures such as:architecture/ technology standards and best practices conflict of interest and confidentiality guidelines security procedures and practices Ontario Government•I&IT Directive, operational policy on the I&IT project gateway process; and other applicable guidelines, standards and proceduresQualificationsMust-haves:•Demonstrates experience designing, developing, and implementing Informatica ETL solutions•Demonstrates development and solution design experience in an environment where Oracle, Informatica and Cognos are used together for data warehousing and business intelligence•Experience with data transfer technologies such as Microsoft MQ, SSIS, SSRS, SSAS•Demonstrates development and solution design experience with Oracle 11.x and 12.x databases•Demonstrates experience designing and developing Unix shell scriptsSummary•All General Skills outlined in the “Task-Based I&IT Services” Agreement Solution Designer, Level 3•Demonstrated development and solution design experience in an environment where Oracle, Informatica and Cognos are used together;•Demonstrated experience designing, developing, and implementing Informatica ETL solutions•Demonstrated experience developing the Application Code package using MS Visual Source Safe (VSS), Team Foundation Server (TFS) and documenting code changes•Demonstrated experience in working with and analyzing large and diverse data sets, data visualization, KPI development and data profiling to identify relationships and themes•Demonstrated experience manipulating and analyzing complex, high-volume data from structured and unstructured sources•Demonstrated experience creating detailed documentation for the tools that are developed, such as business requirements, system requirements and technical requirements•Demonstrated experience working with both the business users and IT development teams to ensure business requirements are properly reflected in the system design and technical specifications•Demonstrated experience eliciting requirements, developing/consulting on options and solutions, facilitating the resolution of I&IT and Business issues, and providing effective guidance to Ministry clients;•Demonstrated development and solution design experience with Oracle 11.x and 12.x databases•Demonstrated experience constructing complex query statements and enhancing performance of SQL Queries•Demonstrated experience designing technology solutions and working on projects within a multi-client/partner environment, involving multiple highly inter-dependent applications and/ or data sources•Demonstrated experience developing star schema multi-dimensional models and documenting detailed design models•Demonstrated analytical, problem-solving, decision-making skills, interpersonal and negotiation skills;•Demonstrated experience performing system testing and unit testing, and conducting SIT, SAT and UAT Testing•Demonstrated development and design experience with SDLC processes, Agile and Waterfall methodologies•Demonstrated written and oral communication skills, as well as presentation skills to technical and non-technical audiences; and•Demonstrated ability to work collaboratively, with the ability to coordinate multiple projects with competing priorities and a track record for meeting strict deadlines.•Demonstrate experience in managing deployment processes and hand-off, documentation and KT to operation and other teamsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our Client in the Ontario Public Sector is looking for a Senior Solutions Designer on a 12 month contract. Must-haves:•Demonstrates experience designing, developing, and implementing Informatica ETL solutions•Demonstrates development and solution design experience in an environment where Oracle, Informatica and Cognos are used together for data warehousing and business intelligence•Experience with data transfer technologies such as Microsoft MQ, SSIS, SSRS, SSAS•Demonstrates development and solution design experience with Oracle 11.x and 12.x databases•Demonstrates experience designing and developing Unix shell scriptsAdvantagesWork From HomeLong Term contractWorking with the Ontario Public Sector Must-haves:•Demonstrates experience designing, developing, and implementing Informatica ETL solutions•Demonstrates development and solution design experience in an environment where Oracle, Informatica and Cognos are used together for data warehousing and business intelligence•Experience with data transfer technologies such as Microsoft MQ, SSIS, SSRS, SSAS•Demonstrates development and solution design experience with Oracle 11.x and 12.x databases•Demonstrates experience designing and developing Unix shell scriptsResponsibilitiesThe consultant will provide services under the direction of the Senior Technical Manager and Project Manager.Key deliverables to be performed by the consultants include, but are not limited to, the following:•Complete work and achieve milestones within the assigned deadlines;•Consults with clients and manages business analysis in order to assess clients' business problems/opportunities and to identify business and technology solutions suited to client needs;•Develop realistic work breakdown structure and contribute in preparing overall project schedule•Ensure defined Change Management Process is followed for any change from agreed scope, schedule, or quality•Lead discussions with the business regarding any changes required to business and/or system requirements;•Liaise with IT specialists and unit leads and work closely with support team members and relevant stakeholders•Notify the cluster/ministry project manager in writing of any issues or other material concerns related to the assignment deliverables, as soon as the he/she becomes aware of them•Developing accurate estimates, detailed development plans, and realistic work breakdown structures that contributes towards overall project schedule, development, testing, and implementation of the project or program•Performing daily tracking, reporting and facilitating resolution of issues and risks for all project activities and notifying the cluster/ministry project manager in writing of any issues or other material concerns related to the assignment deliverables, as soon as the he/she becomes aware of them•Participating in the preparation and execution of System Integration(SIT) Testing, System•Acceptance (SAT) Testing and User Acceptance (UAT)Testing activities•Participating in discussions with Infrastructure Technology Services (ITS), Cyber Security Branch (CSB), Centre of Excellence for Accessibility and Information Privacy and Archives (IPA) Office to ensure the application remains compliant with all applicable GO-ITS Standards•Participate in discussions with the business regarding any changes required to business and system requirements•Participate in working groups and client interviews to define and document needs, processes and problem resolution;•Provide analysis covering systems requirements, screen design, workflow design, gap analysis, testing, and change management in support of any application changes•Provide clarification to designers, developers, and testers at various stages of SDLC to ensure that any changes or enhancements are fully regression tested and validated•Participating in the analysis, design, development, and unit testing of all the project’s ETL components i.e. Mappings, Workflows, Data Mart;•Develop ETL routines and scripts based on submitted designs•Developing, testing, and deploying full code package for the solution in Visual Source Safe (VSS) and Team Foundation Server (TFS);•Participating in project design and code walkthrough•Provide input and complete architectural artifacts;•Provide input in creation of change requests•Provide knowledge and skill transfer to a designated cluster/ministry staff•Provides expertise and assistance to cluster functional areas and external service providers in delivering effective technology solutions to clients•Submit deliverables for the cluster/ministry approval•Support the analysis of existing business processes, design and recommend process improvements to effectively harness the benefits of using the application(s)•Work closely with the director, managers, and staff on issues and business needs•Work collaboratively with other groups to ensure optimal integration;•Comply with the Ontario government and the cluster/ministry’s guidelines, standards and procedures such as:architecture/ technology standards and best practices conflict of interest and confidentiality guidelines security procedures and practices Ontario Government•I&IT Directive, operational policy on the I&IT project gateway process; and other applicable guidelines, standards and proceduresQualificationsMust-haves:•Demonstrates experience designing, developing, and implementing Informatica ETL solutions•Demonstrates development and solution design experience in an environment where Oracle, Informatica and Cognos are used together for data warehousing and business intelligence•Experience with data transfer technologies such as Microsoft MQ, SSIS, SSRS, SSAS•Demonstrates development and solution design experience with Oracle 11.x and 12.x databases•Demonstrates experience designing and developing Unix shell scriptsSummary•All General Skills outlined in the “Task-Based I&IT Services” Agreement Solution Designer, Level 3•Demonstrated development and solution design experience in an environment where Oracle, Informatica and Cognos are used together;•Demonstrated experience designing, developing, and implementing Informatica ETL solutions•Demonstrated experience developing the Application Code package using MS Visual Source Safe (VSS), Team Foundation Server (TFS) and documenting code changes•Demonstrated experience in working with and analyzing large and diverse data sets, data visualization, KPI development and data profiling to identify relationships and themes•Demonstrated experience manipulating and analyzing complex, high-volume data from structured and unstructured sources•Demonstrated experience creating detailed documentation for the tools that are developed, such as business requirements, system requirements and technical requirements•Demonstrated experience working with both the business users and IT development teams to ensure business requirements are properly reflected in the system design and technical specifications•Demonstrated experience eliciting requirements, developing/consulting on options and solutions, facilitating the resolution of I&IT and Business issues, and providing effective guidance to Ministry clients;•Demonstrated development and solution design experience with Oracle 11.x and 12.x databases•Demonstrated experience constructing complex query statements and enhancing performance of SQL Queries•Demonstrated experience designing technology solutions and working on projects within a multi-client/partner environment, involving multiple highly inter-dependent applications and/ or data sources•Demonstrated experience developing star schema multi-dimensional models and documenting detailed design models•Demonstrated analytical, problem-solving, decision-making skills, interpersonal and negotiation skills;•Demonstrated experience performing system testing and unit testing, and conducting SIT, SAT and UAT Testing•Demonstrated development and design experience with SDLC processes, Agile and Waterfall methodologies•Demonstrated written and oral communication skills, as well as presentation skills to technical and non-technical audiences; and•Demonstrated ability to work collaboratively, with the ability to coordinate multiple projects with competing priorities and a track record for meeting strict deadlines.•Demonstrate experience in managing deployment processes and hand-off, documentation and KT to operation and other teamsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $22.17 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $22.17 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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