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      • Mirabel, Québec
      • Contract
      Description: ENGLISH speaking and writing candidates!Reporting to the Electronic Publications Supervisor, the Technical Writer is responsible to research, write, revise or update technical publications Your Responsibilities: •Conduct research necessary to produce comprehensive technical publications; •Apply expertise to interview Subject Matter Experts (SMEs) and define requirements; •Derive new procedures to incorporate aircraft modifications, as well as define appropriate supporting illustrations;•Coordinate the preparation and the validation of texts, as well as other technical information documents related to customer requirements; •Perform validation/verification (val/ver) on aircraft if required; •Provide support to Customer in effectively using the Integrated Electronic Technical Publication (IETP) if required; •Raise technical problems; •Collaborate with the technical publications team, Tech Pubs System Developer, Illustrator, Multimedia Designer, Editor and Translators to enable the completeness of the work task and the necessary update to the Technical Publication(s); •Verify and check the preparation of illustrations, photographs, diagrams, as necessary; •Support the Electronic Publications Supervisor by providing writing effort estimates for customer approval; •Provide inputs for continuous improvement; •Provide status reports to the Electronic Publications Supervisor on assigned tasks. •Possess a diploma or certificate in an aerospace related field or relevant experience in the armed forces; •Experience in aeronautics (avionics, mechanical or engines); •Must be master of the English language and be able to produce high quality reports and documentation in English; •Must be able to read and understand engineering drawings and documents; •Must have a in-depth knowledge of ATA-2200 & S1000D International Specification for technical publications;•Must have in-depth knowledge of SGML, XML and Simplified English;•Must have in-depth knowledge of Arbortext Epic Editor for creation of documents in SGML or XML; •Knowledge of Office applications: Microsoft Word, Excel, Powerpoint, and Visio • Medical requirement: Normal colour vision. Operational requirements :Must be eligible for registration to the Controlled Goods Program;Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance;AdvantagesGreat company on the North Shore, work from home. Very interesting projectsResponsibilitiesDescription: ENGLISH speaking and writing candidates!Reporting to the Electronic Publications Supervisor, the Technical Writer is responsible to research, write, revise or update technical publications Your Responsibilities: •Conduct research necessary to produce comprehensive technical publications; •Apply expertise to interview Subject Matter Experts (SMEs) and define requirements; •Derive new procedures to incorporate aircraft modifications, as well as define appropriate supporting illustrations;•Coordinate the preparation and the validation of texts, as well as other technical information documents related to customer requirements; •Perform validation/verification (val/ver) on aircraft if required; •Provide support to Customer in effectively using the Integrated Electronic Technical Publication (IETP) if required; •Raise technical problems; •Collaborate with the technical publications team, Tech Pubs System Developer, Illustrator, Multimedia Designer, Editor and Translators to enable the completeness of the work task and the necessary update to the Technical Publication(s); •Verify and check the preparation of illustrations, photographs, diagrams, as necessary; •Support the Electronic Publications Supervisor by providing writing effort estimates for customer approval; •Provide inputs for continuous improvement; •Provide status reports to the Electronic Publications Supervisor on assigned tasks. •Possess a diploma or certificate in an aerospace related field or relevant experience in the armed forces; •Experience in aeronautics (avionics, mechanical or engines); •Must be master of the English language and be able to produce high quality reports and documentation in English; •Must be able to read and understand engineering drawings and documents; •Must have a in-depth knowledge of ATA-2200 & S1000D International Specification for technical publications;•Must have in-depth knowledge of SGML, XML and Simplified English;•Must have in-depth knowledge of Arbortext Epic Editor for creation of documents in SGML or XML; •Knowledge of Office applications: Microsoft Word, Excel, Powerpoint, and Visio • Medical requirement: Normal colour vision. Operational requirements :Must be eligible for registration to the Controlled Goods Program;Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance;QualificationsDescription: ENGLISH speaking and writing candidates!Reporting to the Electronic Publications Supervisor, the Technical Writer is responsible to research, write, revise or update technical publications Your Responsibilities: •Conduct research necessary to produce comprehensive technical publications; •Apply expertise to interview Subject Matter Experts (SMEs) and define requirements; •Derive new procedures to incorporate aircraft modifications, as well as define appropriate supporting illustrations;•Coordinate the preparation and the validation of texts, as well as other technical information documents related to customer requirements; •Perform validation/verification (val/ver) on aircraft if required; •Provide support to Customer in effectively using the Integrated Electronic Technical Publication (IETP) if required; •Raise technical problems; •Collaborate with the technical publications team, Tech Pubs System Developer, Illustrator, Multimedia Designer, Editor and Translators to enable the completeness of the work task and the necessary update to the Technical Publication(s); •Verify and check the preparation of illustrations, photographs, diagrams, as necessary; •Support the Electronic Publications Supervisor by providing writing effort estimates for customer approval; •Provide inputs for continuous improvement; •Provide status reports to the Electronic Publications Supervisor on assigned tasks. •Possess a diploma or certificate in an aerospace related field or relevant experience in the armed forces; •Experience in aeronautics (avionics, mechanical or engines); •Must be master of the English language and be able to produce high quality reports and documentation in English; •Must be able to read and understand engineering drawings and documents; •Must have a in-depth knowledge of ATA-2200 & S1000D International Specification for technical publications;•Must have in-depth knowledge of SGML, XML and Simplified English;•Must have in-depth knowledge of Arbortext Epic Editor for creation of documents in SGML or XML; •Knowledge of Office applications: Microsoft Word, Excel, Powerpoint, and Visio • Medical requirement: Normal colour vision. Operational requirements :Must be eligible for registration to the Controlled Goods Program;Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance;SummaryDescription: ENGLISH speaking and writing candidates!Reporting to the Electronic Publications Supervisor, the Technical Writer is responsible to research, write, revise or update technical publications Your Responsibilities: •Conduct research necessary to produce comprehensive technical publications; •Apply expertise to interview Subject Matter Experts (SMEs) and define requirements; •Derive new procedures to incorporate aircraft modifications, as well as define appropriate supporting illustrations;•Coordinate the preparation and the validation of texts, as well as other technical information documents related to customer requirements; •Perform validation/verification (val/ver) on aircraft if required; •Provide support to Customer in effectively using the Integrated Electronic Technical Publication (IETP) if required; •Raise technical problems; •Collaborate with the technical publications team, Tech Pubs System Developer, Illustrator, Multimedia Designer, Editor and Translators to enable the completeness of the work task and the necessary update to the Technical Publication(s); •Verify and check the preparation of illustrations, photographs, diagrams, as necessary; •Support the Electronic Publications Supervisor by providing writing effort estimates for customer approval; •Provide inputs for continuous improvement; •Provide status reports to the Electronic Publications Supervisor on assigned tasks. •Possess a diploma or certificate in an aerospace related field or relevant experience in the armed forces; •Experience in aeronautics (avionics, mechanical or engines); •Must be master of the English language and be able to produce high quality reports and documentation in English; •Must be able to read and understand engineering drawings and documents; •Must have a in-depth knowledge of ATA-2200 & S1000D International Specification for technical publications;•Must have in-depth knowledge of SGML, XML and Simplified English;•Must have in-depth knowledge of Arbortext Epic Editor for creation of documents in SGML or XML; •Knowledge of Office applications: Microsoft Word, Excel, Powerpoint, and Visio • Medical requirement: Normal colour vision. Operational requirements :Must be eligible for registration to the Controlled Goods Program;Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance;Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Description: ENGLISH speaking and writing candidates!Reporting to the Electronic Publications Supervisor, the Technical Writer is responsible to research, write, revise or update technical publications Your Responsibilities: •Conduct research necessary to produce comprehensive technical publications; •Apply expertise to interview Subject Matter Experts (SMEs) and define requirements; •Derive new procedures to incorporate aircraft modifications, as well as define appropriate supporting illustrations;•Coordinate the preparation and the validation of texts, as well as other technical information documents related to customer requirements; •Perform validation/verification (val/ver) on aircraft if required; •Provide support to Customer in effectively using the Integrated Electronic Technical Publication (IETP) if required; •Raise technical problems; •Collaborate with the technical publications team, Tech Pubs System Developer, Illustrator, Multimedia Designer, Editor and Translators to enable the completeness of the work task and the necessary update to the Technical Publication(s); •Verify and check the preparation of illustrations, photographs, diagrams, as necessary; •Support the Electronic Publications Supervisor by providing writing effort estimates for customer approval; •Provide inputs for continuous improvement; •Provide status reports to the Electronic Publications Supervisor on assigned tasks. •Possess a diploma or certificate in an aerospace related field or relevant experience in the armed forces; •Experience in aeronautics (avionics, mechanical or engines); •Must be master of the English language and be able to produce high quality reports and documentation in English; •Must be able to read and understand engineering drawings and documents; •Must have a in-depth knowledge of ATA-2200 & S1000D International Specification for technical publications;•Must have in-depth knowledge of SGML, XML and Simplified English;•Must have in-depth knowledge of Arbortext Epic Editor for creation of documents in SGML or XML; •Knowledge of Office applications: Microsoft Word, Excel, Powerpoint, and Visio • Medical requirement: Normal colour vision. Operational requirements :Must be eligible for registration to the Controlled Goods Program;Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance;AdvantagesGreat company on the North Shore, work from home. Very interesting projectsResponsibilitiesDescription: ENGLISH speaking and writing candidates!Reporting to the Electronic Publications Supervisor, the Technical Writer is responsible to research, write, revise or update technical publications Your Responsibilities: •Conduct research necessary to produce comprehensive technical publications; •Apply expertise to interview Subject Matter Experts (SMEs) and define requirements; •Derive new procedures to incorporate aircraft modifications, as well as define appropriate supporting illustrations;•Coordinate the preparation and the validation of texts, as well as other technical information documents related to customer requirements; •Perform validation/verification (val/ver) on aircraft if required; •Provide support to Customer in effectively using the Integrated Electronic Technical Publication (IETP) if required; •Raise technical problems; •Collaborate with the technical publications team, Tech Pubs System Developer, Illustrator, Multimedia Designer, Editor and Translators to enable the completeness of the work task and the necessary update to the Technical Publication(s); •Verify and check the preparation of illustrations, photographs, diagrams, as necessary; •Support the Electronic Publications Supervisor by providing writing effort estimates for customer approval; •Provide inputs for continuous improvement; •Provide status reports to the Electronic Publications Supervisor on assigned tasks. •Possess a diploma or certificate in an aerospace related field or relevant experience in the armed forces; •Experience in aeronautics (avionics, mechanical or engines); •Must be master of the English language and be able to produce high quality reports and documentation in English; •Must be able to read and understand engineering drawings and documents; •Must have a in-depth knowledge of ATA-2200 & S1000D International Specification for technical publications;•Must have in-depth knowledge of SGML, XML and Simplified English;•Must have in-depth knowledge of Arbortext Epic Editor for creation of documents in SGML or XML; •Knowledge of Office applications: Microsoft Word, Excel, Powerpoint, and Visio • Medical requirement: Normal colour vision. Operational requirements :Must be eligible for registration to the Controlled Goods Program;Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance;QualificationsDescription: ENGLISH speaking and writing candidates!Reporting to the Electronic Publications Supervisor, the Technical Writer is responsible to research, write, revise or update technical publications Your Responsibilities: •Conduct research necessary to produce comprehensive technical publications; •Apply expertise to interview Subject Matter Experts (SMEs) and define requirements; •Derive new procedures to incorporate aircraft modifications, as well as define appropriate supporting illustrations;•Coordinate the preparation and the validation of texts, as well as other technical information documents related to customer requirements; •Perform validation/verification (val/ver) on aircraft if required; •Provide support to Customer in effectively using the Integrated Electronic Technical Publication (IETP) if required; •Raise technical problems; •Collaborate with the technical publications team, Tech Pubs System Developer, Illustrator, Multimedia Designer, Editor and Translators to enable the completeness of the work task and the necessary update to the Technical Publication(s); •Verify and check the preparation of illustrations, photographs, diagrams, as necessary; •Support the Electronic Publications Supervisor by providing writing effort estimates for customer approval; •Provide inputs for continuous improvement; •Provide status reports to the Electronic Publications Supervisor on assigned tasks. •Possess a diploma or certificate in an aerospace related field or relevant experience in the armed forces; •Experience in aeronautics (avionics, mechanical or engines); •Must be master of the English language and be able to produce high quality reports and documentation in English; •Must be able to read and understand engineering drawings and documents; •Must have a in-depth knowledge of ATA-2200 & S1000D International Specification for technical publications;•Must have in-depth knowledge of SGML, XML and Simplified English;•Must have in-depth knowledge of Arbortext Epic Editor for creation of documents in SGML or XML; •Knowledge of Office applications: Microsoft Word, Excel, Powerpoint, and Visio • Medical requirement: Normal colour vision. Operational requirements :Must be eligible for registration to the Controlled Goods Program;Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance;SummaryDescription: ENGLISH speaking and writing candidates!Reporting to the Electronic Publications Supervisor, the Technical Writer is responsible to research, write, revise or update technical publications Your Responsibilities: •Conduct research necessary to produce comprehensive technical publications; •Apply expertise to interview Subject Matter Experts (SMEs) and define requirements; •Derive new procedures to incorporate aircraft modifications, as well as define appropriate supporting illustrations;•Coordinate the preparation and the validation of texts, as well as other technical information documents related to customer requirements; •Perform validation/verification (val/ver) on aircraft if required; •Provide support to Customer in effectively using the Integrated Electronic Technical Publication (IETP) if required; •Raise technical problems; •Collaborate with the technical publications team, Tech Pubs System Developer, Illustrator, Multimedia Designer, Editor and Translators to enable the completeness of the work task and the necessary update to the Technical Publication(s); •Verify and check the preparation of illustrations, photographs, diagrams, as necessary; •Support the Electronic Publications Supervisor by providing writing effort estimates for customer approval; •Provide inputs for continuous improvement; •Provide status reports to the Electronic Publications Supervisor on assigned tasks. •Possess a diploma or certificate in an aerospace related field or relevant experience in the armed forces; •Experience in aeronautics (avionics, mechanical or engines); •Must be master of the English language and be able to produce high quality reports and documentation in English; •Must be able to read and understand engineering drawings and documents; •Must have a in-depth knowledge of ATA-2200 & S1000D International Specification for technical publications;•Must have in-depth knowledge of SGML, XML and Simplified English;•Must have in-depth knowledge of Arbortext Epic Editor for creation of documents in SGML or XML; •Knowledge of Office applications: Microsoft Word, Excel, Powerpoint, and Visio • Medical requirement: Normal colour vision. Operational requirements :Must be eligible for registration to the Controlled Goods Program;Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance;Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      The Telematics Supervisor / Connected Car Supervisor will support the operations of all current and future Connected Car generations across all vehicle models and will act as the lead interface during the development, launch, and post-launch operations phase between external and internal stakeholders. AdvantagesYou would be able to build the process and team from the ground up for this pracitse.ResponsibilitiesesponsibilitiesSystem understanding through studying and analysis of requirement and specifications documents as well as architecture and design documentation. Contribution towards the creation of RFP’sConduct User Acceptance Testing (UAT) on multiple user interfaces (mobile App, Website, Call Centre User Interface, In-vehicle) for Connected Car programs with focus on Customer Experience and Quality ControlLead, guide, and work with multiple suppliers in the development and operation of Connected Car products to ensure delivery of project tasks and milestones.Create test cases based on system documents and flow charts to ensure the entire system is validated; this includes the execution of Happy Path user flow as well as discovering edge cases and potential error scenariosDocument the execution of test cases and maintain a Requirements Traceability MatrixExecute and lead troubleshooting by identifying the root cause of an issue /incident found in the testing and production environmentReport to the management team on outstanding issues and resolutions regularly in a structured waySupporting Product Planning functions as required QualificationsSkills / Knowledge / Experience / Education Required5+ years’ experience within an Engineering environmentBachelor’s degree in Engineering related fields; Electrical or Computer Science major is preferredValidated experience in Connected Car, Infotainment, Telematics, and Automotive HMI system is a strong assetTechnology-savvy with the use of Smartphone Apps or websiteExcellent Project Management Skills and ability to meet tight deadlinesBudget Management awareness and experience is an assetCapable of working with minimal supervision in a fast-paced environmentProficiency using Microsoft Office (Word, Excel, PowerPoint & Outlook)SummaryGreat opportunity for someone who is in the telematics space to expand and build a team and process by collaborating with the international development and product teams.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Telematics Supervisor / Connected Car Supervisor will support the operations of all current and future Connected Car generations across all vehicle models and will act as the lead interface during the development, launch, and post-launch operations phase between external and internal stakeholders. AdvantagesYou would be able to build the process and team from the ground up for this pracitse.ResponsibilitiesesponsibilitiesSystem understanding through studying and analysis of requirement and specifications documents as well as architecture and design documentation. Contribution towards the creation of RFP’sConduct User Acceptance Testing (UAT) on multiple user interfaces (mobile App, Website, Call Centre User Interface, In-vehicle) for Connected Car programs with focus on Customer Experience and Quality ControlLead, guide, and work with multiple suppliers in the development and operation of Connected Car products to ensure delivery of project tasks and milestones.Create test cases based on system documents and flow charts to ensure the entire system is validated; this includes the execution of Happy Path user flow as well as discovering edge cases and potential error scenariosDocument the execution of test cases and maintain a Requirements Traceability MatrixExecute and lead troubleshooting by identifying the root cause of an issue /incident found in the testing and production environmentReport to the management team on outstanding issues and resolutions regularly in a structured waySupporting Product Planning functions as required QualificationsSkills / Knowledge / Experience / Education Required5+ years’ experience within an Engineering environmentBachelor’s degree in Engineering related fields; Electrical or Computer Science major is preferredValidated experience in Connected Car, Infotainment, Telematics, and Automotive HMI system is a strong assetTechnology-savvy with the use of Smartphone Apps or websiteExcellent Project Management Skills and ability to meet tight deadlinesBudget Management awareness and experience is an assetCapable of working with minimal supervision in a fast-paced environmentProficiency using Microsoft Office (Word, Excel, PowerPoint & Outlook)SummaryGreat opportunity for someone who is in the telematics space to expand and build a team and process by collaborating with the international development and product teams.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Jean-sur-Richelieu, Québec
      • Permanent
      Do you have managerial strengths that stand out? Are you looking for the opportunity to evolve and grow within an international logistics company? Are you a successful person in a fast-paced environment, efficient and organized? Do you have a keen sense of priorities and optimization? If so, this position is for you!AdvantagesWhy do you want to get this IT Supervisor job:•Group insurance paid 100% by the employer;•Competitive salary;•Annual bonus;•3 weeks vacation;•Retirement plan;•Flexibility - telework when needed;•Continuous training.ResponsibilitiesReporting to the IT Director, the incumbent based in Saint-Jean-Sur-Richelieu will be responsible for:•Manage a team of IT technicians who support the company's activities at the IT level;•Evaluate the performance of the team according to the KPIs to be respected;•Participate in the evolution of business solutions and projects related to WMS;•Collaborate with the BI team by creating and sharing requested SQL reports and developing innovative data collection and reporting methods and procedures;•Ensure the proper functioning in general of the company's management systems, various networks, IT tools and related systems.QualificationsTo excel in this role, you will need the following technical knowledge:•DEC or BAC in computer science or other related studies;•Experience in management and IT support (minimum 3 years);•Strong analytical, interpersonal and communication skills;•Experience on a WMS and in a logistics / distribution environment (an asset);•Knowledge of Power BI and Access (an asset);•Bilingualism (French / English);•Have a driving license and a car (Mandatory).SummaryThank you for applying for this Supervisor TI position in Saint-Jean-Sur-Richelieu. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have managerial strengths that stand out? Are you looking for the opportunity to evolve and grow within an international logistics company? Are you a successful person in a fast-paced environment, efficient and organized? Do you have a keen sense of priorities and optimization? If so, this position is for you!AdvantagesWhy do you want to get this IT Supervisor job:•Group insurance paid 100% by the employer;•Competitive salary;•Annual bonus;•3 weeks vacation;•Retirement plan;•Flexibility - telework when needed;•Continuous training.ResponsibilitiesReporting to the IT Director, the incumbent based in Saint-Jean-Sur-Richelieu will be responsible for:•Manage a team of IT technicians who support the company's activities at the IT level;•Evaluate the performance of the team according to the KPIs to be respected;•Participate in the evolution of business solutions and projects related to WMS;•Collaborate with the BI team by creating and sharing requested SQL reports and developing innovative data collection and reporting methods and procedures;•Ensure the proper functioning in general of the company's management systems, various networks, IT tools and related systems.QualificationsTo excel in this role, you will need the following technical knowledge:•DEC or BAC in computer science or other related studies;•Experience in management and IT support (minimum 3 years);•Strong analytical, interpersonal and communication skills;•Experience on a WMS and in a logistics / distribution environment (an asset);•Knowledge of Power BI and Access (an asset);•Bilingualism (French / English);•Have a driving license and a car (Mandatory).SummaryThank you for applying for this Supervisor TI position in Saint-Jean-Sur-Richelieu. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Contract
      NEW! Senior Lean Process Improvement Consultant needed!Our large Federal Government client has a new contract opportunity in Ottawa. This consulting assignment will run from August 2021 until September, 2022! Randstad is on an awarded supply arrangement. The work can be done remotely during COVID restrictions but requires active Canadian Federal Government Security clearance at the Reliability level.Our client is looking to hire a PIC to develop, facilitate, and monitor continuous improvement activities within their ATIP section using the Lean methodology. The PIC is expected to provide ongoing training and strategic advice to their ATIP section to develop a long-term organizational capacity for Lean process improvement activitiesA detailed SOW is available to interested candidates.To apply you must have:- Government of Canada Security Clearance at the Reliability Level- 10 + years of experience as a Process Improvement Specialist- Successful completion of 3 large process improvement projects within the last 5 years.- 10 + years of experience within the last 15 years using Lean methodology, principles, and best practices to streamline and improve business processes and production workflow within organizations - 5 + years of experience leading Lean process improvement exercises at a Federal, Provincial Government Department/Agency or Crown corporation.- 5+ years of experience within the last 15 years planning, delivering, and facilitating Lean methodology workshops involving groups of 15 or more people. - Must have two reference checks available for the proposed individual. Each reference must be a supervisor to whom the candidate reported toand the proposed individual must have worked a minimum of six (6) months within the last five (5) years under the direct supervision of thissupervisor.This is an excellent opportunity to lead an exciting new project within a large organization.Candidates can send their resume for immediate consideration to shawn.mountain@randstad.caThank youAdvantagesA long term contract within a very notable Canadian Federal Government organizationResponsibilities- Reviewing existing work processes and organizational structure- Analyzing existing business processes, identifying opportunities for process- improvements through Lean principles- Mapping existing processes and developing and mapping recommended newprocesses, changes- Analyzing business functional requirements to identify information, procedures anddecision flows- Providing advice on key initiatives that enable the organization to deploy high-impactbusiness processes that are focused, accountable and measurable- Identifying candidate processes for use as part of Lean process improvement exercises- Prototyping potential solutions, scenarios, providing trade off information andrecommended courses of action for streamlining existing ATIP processes- Providing advice in defining new requirements and opportunities for applying efficientand effective solutions within ATIP processes.- Providing advice in developing and integrating process and information models betweendifferent ATIP processes to eliminate redundancies- Identifying, recommending and planning new ATIP processes- Providing advice on and/or assisting in implementing new processes Identifying the required modifications to the automated processes Documenting workflow- Using business, workflow and organizational tools- Developing and leading training exercises and other activities- Developing guidelines and reference materials relating to Lean process improvement Conducting reviews and developing implementation strategiesQualificationsCertifications from accredited organizations or higher educationalinstitution demonstrating competency in Lean processimprovement, such as a Six Sigma Certification. Certification tobe submitted by solicitation closing.SummaryOur client is looking to hire a PIC to develop, facilitate, and monitor continuous improvement activities within their ATIP section using the Lean methodology. The PIC is expected to provide ongoing training and strategic advice to their ATIP section to develop a long-term organizational capacity for Lean process improvement activitiesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      NEW! Senior Lean Process Improvement Consultant needed!Our large Federal Government client has a new contract opportunity in Ottawa. This consulting assignment will run from August 2021 until September, 2022! Randstad is on an awarded supply arrangement. The work can be done remotely during COVID restrictions but requires active Canadian Federal Government Security clearance at the Reliability level.Our client is looking to hire a PIC to develop, facilitate, and monitor continuous improvement activities within their ATIP section using the Lean methodology. The PIC is expected to provide ongoing training and strategic advice to their ATIP section to develop a long-term organizational capacity for Lean process improvement activitiesA detailed SOW is available to interested candidates.To apply you must have:- Government of Canada Security Clearance at the Reliability Level- 10 + years of experience as a Process Improvement Specialist- Successful completion of 3 large process improvement projects within the last 5 years.- 10 + years of experience within the last 15 years using Lean methodology, principles, and best practices to streamline and improve business processes and production workflow within organizations - 5 + years of experience leading Lean process improvement exercises at a Federal, Provincial Government Department/Agency or Crown corporation.- 5+ years of experience within the last 15 years planning, delivering, and facilitating Lean methodology workshops involving groups of 15 or more people. - Must have two reference checks available for the proposed individual. Each reference must be a supervisor to whom the candidate reported toand the proposed individual must have worked a minimum of six (6) months within the last five (5) years under the direct supervision of thissupervisor.This is an excellent opportunity to lead an exciting new project within a large organization.Candidates can send their resume for immediate consideration to shawn.mountain@randstad.caThank youAdvantagesA long term contract within a very notable Canadian Federal Government organizationResponsibilities- Reviewing existing work processes and organizational structure- Analyzing existing business processes, identifying opportunities for process- improvements through Lean principles- Mapping existing processes and developing and mapping recommended newprocesses, changes- Analyzing business functional requirements to identify information, procedures anddecision flows- Providing advice on key initiatives that enable the organization to deploy high-impactbusiness processes that are focused, accountable and measurable- Identifying candidate processes for use as part of Lean process improvement exercises- Prototyping potential solutions, scenarios, providing trade off information andrecommended courses of action for streamlining existing ATIP processes- Providing advice in defining new requirements and opportunities for applying efficientand effective solutions within ATIP processes.- Providing advice in developing and integrating process and information models betweendifferent ATIP processes to eliminate redundancies- Identifying, recommending and planning new ATIP processes- Providing advice on and/or assisting in implementing new processes Identifying the required modifications to the automated processes Documenting workflow- Using business, workflow and organizational tools- Developing and leading training exercises and other activities- Developing guidelines and reference materials relating to Lean process improvement Conducting reviews and developing implementation strategiesQualificationsCertifications from accredited organizations or higher educationalinstitution demonstrating competency in Lean processimprovement, such as a Six Sigma Certification. Certification tobe submitted by solicitation closing.SummaryOur client is looking to hire a PIC to develop, facilitate, and monitor continuous improvement activities within their ATIP section using the Lean methodology. The PIC is expected to provide ongoing training and strategic advice to their ATIP section to develop a long-term organizational capacity for Lean process improvement activitiesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within t a large corporation with its stocks listed on the Toronto Stock Exchange.AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly bilingual - English / Spanish (Mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);•Third language: FrenchSummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within t a large corporation with its stocks listed on the Toronto Stock Exchange.AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly bilingual - English / Spanish (Mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);•Third language: FrenchSummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Our client, who has a young dynamic IT team, has an immediate hiring requirement for a Technical HelpDesk Technician who will work in collaboration with other support Technicians.. The ideal candidate has flawless communication skills, has a driven customer service mindset to fix and make things right, who has high energy and loves helping people!AdvantagesWith over 160 employees, our firm is a small but dynamic work environment where quality work/life balance is valued. We offer a challenging, satisfying and rewarding experience.ResponsibilitiesPosition Overview:Collaborate / work with other helpdesk staff to provide desktop hardware/software support to business users.Respond to and resolve issues in a timely manner, escalating as required ensuring effective and timely resolution.Provide support for the installation and testing of computer systems, desktop applications, printers and other peripherals and assist with the maintenance active directory, mobile device management and email services.Keep the Supervisor, IT Infrastructure and IT team apprised of the status of all problems, issues and assigned projects on a regular basis and as-needed basis.QualificationsTechnical Support desktop level and virtual 3-5 yearsExceptional Customer Service & Internal Client facing skills 3-5 yearsMUST HAVE excellent Oral and Written communication skills 3-5 yearsMUST HAVE - User Administration in Active Directory and Exchange 2-3 yearsTicketing systems either ManageEngine and or ServiceDesk Plus 2-3 yearsExp. with all of: OS in MS Office 365, Windows 10, iOS and Android 2-3 yearsMDM - Mobile Device support and management 1-2 yearsCITRIX Virtual applications and Desktops set up 2-3 yearsRelated certifications A+ and MCSE 1-2 yearsIT Degree / Diploma 3-5 yearsSummaryCome and join our team and make a difference to the customer experience. Please forward your resume to Samia Hussaini at samia.hussaini@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client, who has a young dynamic IT team, has an immediate hiring requirement for a Technical HelpDesk Technician who will work in collaboration with other support Technicians.. The ideal candidate has flawless communication skills, has a driven customer service mindset to fix and make things right, who has high energy and loves helping people!AdvantagesWith over 160 employees, our firm is a small but dynamic work environment where quality work/life balance is valued. We offer a challenging, satisfying and rewarding experience.ResponsibilitiesPosition Overview:Collaborate / work with other helpdesk staff to provide desktop hardware/software support to business users.Respond to and resolve issues in a timely manner, escalating as required ensuring effective and timely resolution.Provide support for the installation and testing of computer systems, desktop applications, printers and other peripherals and assist with the maintenance active directory, mobile device management and email services.Keep the Supervisor, IT Infrastructure and IT team apprised of the status of all problems, issues and assigned projects on a regular basis and as-needed basis.QualificationsTechnical Support desktop level and virtual 3-5 yearsExceptional Customer Service & Internal Client facing skills 3-5 yearsMUST HAVE excellent Oral and Written communication skills 3-5 yearsMUST HAVE - User Administration in Active Directory and Exchange 2-3 yearsTicketing systems either ManageEngine and or ServiceDesk Plus 2-3 yearsExp. with all of: OS in MS Office 365, Windows 10, iOS and Android 2-3 yearsMDM - Mobile Device support and management 1-2 yearsCITRIX Virtual applications and Desktops set up 2-3 yearsRelated certifications A+ and MCSE 1-2 yearsIT Degree / Diploma 3-5 yearsSummaryCome and join our team and make a difference to the customer experience. Please forward your resume to Samia Hussaini at samia.hussaini@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      We are seeking an experienced Systems Administrator who is available for an immediate start. Be part of an important mandate to protect consumers and raise the bar in the real estate profession. Under the direction of and working closely with the Supervisor, IT Infrastructure provide maintenance and administration of technology utilized by our firm. Assist with the design and implementation of major changes required to the IT infrastructure for the organization. This role provides support of all systems to maximize availability, compatibility, integration and security within and between all existing and proposed systems. AdvantagesWith just over 160 employees, we are a small but dynamic work environment where quality work/life balance is valued. ResponsibilitiesKey ResponsibilitiesTake a technical lead role in the implementation and/or integration of new IT hardware and software solutions.Investigate and bring resolution to complex problems by applying advanced troubleshooting techniques in systems, networking and applicationsMonitor systems health daily including e-mail flow, server logs, access and audit logs. Maximize systems uptime, security and high performance by reporting any issues, concerns and events to the Manager, and by effectively addressing root cause. Keep all servers (hardware and software) and storage systems current on security and system patches. Address any technical issues to effectively ensure security and continuous uptime. Maintain documentation related to system configurations, assets, access attempts, security issues, change management logs, etc.Perform regular maintenance, tuning and updates to all information systems via approved change management process. Maintain a log of changes, results and status reports for all infrastructure changes and projects. QualificationsSkills and Experience Required•Five years hands-on experience building and maintaining high-availability servers, storage and database systems, particularly Dell servers and Pure Storage technologies.•Minimum five years hands-on experience with Microsoft Office 365.•Minimum five years hands-on experience with SharePoint 2016.•Minimum five years hands-on experience with VMware ESX/vSphere Enterprise.•Minimum five years hands-on experience with Citrix Virtual Apps and Desktops and/or Citrix ADC.•Minimum five years hands-on experience with cloud-based telephony solutions.•Current experience with various server software including Windows Server, MS Exchange 2013, SQL Server 2008 and newer, Mobile Iron, and Active Directory 2008 and newer.•Current knowledge of Cisco/Meraki networking technologies.•Formal technical education and/or certifications, including IS/IT degree/diploma programs and professional and/or technology-specific certifications (CCNA, VCP, MCSE, etc.).•Five years of experience in hands-on technical roles within large, complex technology environments.•Self-starter with personal initiative requiring minimal supervision, good organizational skills. Excellent oral and written communications skills.SummaryIf you feel this role speaks to your experience, then don't delay and apply immediately to Samia Hussaini at samia.hussaini@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are seeking an experienced Systems Administrator who is available for an immediate start. Be part of an important mandate to protect consumers and raise the bar in the real estate profession. Under the direction of and working closely with the Supervisor, IT Infrastructure provide maintenance and administration of technology utilized by our firm. Assist with the design and implementation of major changes required to the IT infrastructure for the organization. This role provides support of all systems to maximize availability, compatibility, integration and security within and between all existing and proposed systems. AdvantagesWith just over 160 employees, we are a small but dynamic work environment where quality work/life balance is valued. ResponsibilitiesKey ResponsibilitiesTake a technical lead role in the implementation and/or integration of new IT hardware and software solutions.Investigate and bring resolution to complex problems by applying advanced troubleshooting techniques in systems, networking and applicationsMonitor systems health daily including e-mail flow, server logs, access and audit logs. Maximize systems uptime, security and high performance by reporting any issues, concerns and events to the Manager, and by effectively addressing root cause. Keep all servers (hardware and software) and storage systems current on security and system patches. Address any technical issues to effectively ensure security and continuous uptime. Maintain documentation related to system configurations, assets, access attempts, security issues, change management logs, etc.Perform regular maintenance, tuning and updates to all information systems via approved change management process. Maintain a log of changes, results and status reports for all infrastructure changes and projects. QualificationsSkills and Experience Required•Five years hands-on experience building and maintaining high-availability servers, storage and database systems, particularly Dell servers and Pure Storage technologies.•Minimum five years hands-on experience with Microsoft Office 365.•Minimum five years hands-on experience with SharePoint 2016.•Minimum five years hands-on experience with VMware ESX/vSphere Enterprise.•Minimum five years hands-on experience with Citrix Virtual Apps and Desktops and/or Citrix ADC.•Minimum five years hands-on experience with cloud-based telephony solutions.•Current experience with various server software including Windows Server, MS Exchange 2013, SQL Server 2008 and newer, Mobile Iron, and Active Directory 2008 and newer.•Current knowledge of Cisco/Meraki networking technologies.•Formal technical education and/or certifications, including IS/IT degree/diploma programs and professional and/or technology-specific certifications (CCNA, VCP, MCSE, etc.).•Five years of experience in hands-on technical roles within large, complex technology environments.•Self-starter with personal initiative requiring minimal supervision, good organizational skills. Excellent oral and written communications skills.SummaryIf you feel this role speaks to your experience, then don't delay and apply immediately to Samia Hussaini at samia.hussaini@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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