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      • Mississauga, Ontario
      • Contract
      • $19.00 - $23.00 per hour
      Are you tech savvy with a passion for helping people? Are you looking to work for a forward thinking tech company? Let's connect!A tech company in Mississauga is looking for A Bilingual (FLUENT FRENCH & ENGLISH) Tech Support Representatives to join the team on a contract basis for 6 months. The opportunity is starting at the end of February. Why do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandWhat will you be doing?- De-escalating driver issues daily- Assisting drivers with use of the app - Answering with general inquiries from drivers coming into the hub - In person customer service and tech support with driver app - Using four separate platforms daily to record interactions with driversWho are you?- Bilingual (French & English)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker If this sounds like you let's connect!To apply: 1. Apply directly to the posting at www.randstad.ca2. Email your resume to navpreet.sandhu@randstad.ca to be considered AdvantagesWhy do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandResponsibilitiesWhat will you be doing?- De-escalating driver issues daily- Assisting drivers with use of the app - Answering with general inquiries from drivers coming into the hub - In person customer service and tech support with driver app - Using four separate platforms daily to record interactions with driversQualificationsWho are you?- Bilingual (french & english)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker SummaryAre you tech savvy with a passion for helping people? Are you looking to work for a forward thinking tech company? Let's connect!A tech company in Mississauga is looking for a fluent Bilingual (french & english)l Tech Support Representatives to join the team on a contract basis for 6 months. The opportunity is starting at the end of February. Why do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandWhat will you be doing? - De-escalating driver issues with online app through mobile and laptop - Use four platforms to help drivers with appointments, driver profiles, recording interactions and internal dialogue - In person support for drivers who would like their voices heard - Issues may include lack of rides and/or tech support with using the app Who are you?- Bilingual or multilingual (French, Arabic, Hindi/Punjabi)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker If this sounds like you let's connect!To apply: 1. Apply directly to the posting at www.randstad.ca2. Email your resume to navpreet.sandhu@randstad.ca to be considered Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tech savvy with a passion for helping people? Are you looking to work for a forward thinking tech company? Let's connect!A tech company in Mississauga is looking for A Bilingual (FLUENT FRENCH & ENGLISH) Tech Support Representatives to join the team on a contract basis for 6 months. The opportunity is starting at the end of February. Why do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandWhat will you be doing?- De-escalating driver issues daily- Assisting drivers with use of the app - Answering with general inquiries from drivers coming into the hub - In person customer service and tech support with driver app - Using four separate platforms daily to record interactions with driversWho are you?- Bilingual (French & English)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker If this sounds like you let's connect!To apply: 1. Apply directly to the posting at www.randstad.ca2. Email your resume to navpreet.sandhu@randstad.ca to be considered AdvantagesWhy do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandResponsibilitiesWhat will you be doing?- De-escalating driver issues daily- Assisting drivers with use of the app - Answering with general inquiries from drivers coming into the hub - In person customer service and tech support with driver app - Using four separate platforms daily to record interactions with driversQualificationsWho are you?- Bilingual (french & english)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker SummaryAre you tech savvy with a passion for helping people? Are you looking to work for a forward thinking tech company? Let's connect!A tech company in Mississauga is looking for a fluent Bilingual (french & english)l Tech Support Representatives to join the team on a contract basis for 6 months. The opportunity is starting at the end of February. Why do you want the job?- Work for a well known North American company in the tech industry - Competitive pay $19.00 hourly- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandWhat will you be doing? - De-escalating driver issues with online app through mobile and laptop - Use four platforms to help drivers with appointments, driver profiles, recording interactions and internal dialogue - In person support for drivers who would like their voices heard - Issues may include lack of rides and/or tech support with using the app Who are you?- Bilingual or multilingual (French, Arabic, Hindi/Punjabi)- Excellent communication both written and verbal - Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport- Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker If this sounds like you let's connect!To apply: 1. Apply directly to the posting at www.randstad.ca2. Email your resume to navpreet.sandhu@randstad.ca to be considered Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      We have an incredible PERMANENT opportunity available in the Mississauga area at Airport Rd. at American drive for a SERVICE TECHNICIAN.This company deals with manufacturing and selling power tools.Title: Service TechnicianONSITE: Technical test on repairPermanent positionPAY:   $22-24/hrShifts: Days 7:30 AM - 4:00 PM Mon-Friinterview process:Virtual interview with Service Manager. 2nd round with both Service and General Manager-Technical Test +Site visitDay to day tasks?Observes mechanical devices in operation and views and listens to their sounds to locate causes of trouble.Dismantles devices to gain access to and remove defective parts.Repairs or replaces defective parts according technical data and specification. Installs special functional and structural parts in devices. Lubricates and clean parts.Start devices to test their performance.Sets up and operates drill press, grinder and other metal working tools to repair parts.Adjusts functional parts or devices and control instruments.Inspects used parts to determine changes in dimensional requirements.Examines form and texture of parts to detect imperfections.Safety knowledge working with electric power/mechanical tools, high pressure compressors and gas powered equipment.Provides technical support to the Customer Service staff and customers by answering questions, emailing breakdowns, etc.Provides assistance to walk-in customers at the service counter.Process the cash transactions over the service counter.Service the company customers by phone or e-mail.Cleans and organize work area and assigned Service Dept. territory inside/outside of the building on a daily basis.Perform work safely and observe the safety regulation for him-self and others.Assists warehouse with modification of tools when needed.Receiving inbound tools for repair and ship them back to the customers by using courier or transport companies. Generate pick up orders for the spare parts and submit them to the 3-rd party warehouse.Other tasks that may be requiredIf you meet the minimum requirements, here is how to apply for the technician role:Email your resume to charlotte.dcunha@randstad.ca or call 905.795.1146 and ask for Charlotte or SABEANA. Additionally, you can text "TECHNICIAN" to 647-770-6419.Advantages2 weeks vacation after 90 daysparking available transit accessible career growth - Warehouse Service Manager reimburse for safety shoes-$100/yr2 paid personal emergency, 100% benefits and extended healthcare and Long term disability, 9 sick days/yrResponsibilitiesDay to day tasks?Observes mechanical devices in operation and views and listens to their sounds to locate causes of trouble.Dismantles devices to gain access to and remove defective parts.Repairs or replaces defective parts according technical data and specification. Installs special functional and structural parts in devices. Lubricates and clean parts.Start devices to test their performance.Sets up and operates drill press, grinder and other metal working tools to repair parts.Adjusts functional parts or devices and control instruments.Inspects used parts to determine changes in dimensional requirements.Examines form and texture of parts to detect imperfections.Safety knowledge working with electric power/mechanical tools, high pressure compressors and gas powered equipment.Provides technical support to the Customer Service staff and customers by answering questions, emailing breakdowns, etc.Provides assistance to walk-in customers at the service counter.Process the cash transactions over the service counter.Service the company customers by phone or e-mail.Cleans and organize work area and assigned Service Dept. territory inside/outside of the building on a daily basis.Perform work safely and observe the safety regulation for him-self and others.Assists warehouse with modification of tools when needed.Receiving inbound tools for repair and ship them back to the customers by using courier or transport companies. Generate pick up orders for the spare parts and submit them to the 3-rd party warehouse.Other tasks that may be requiredQualificationsFlexible, spontaneous, problem solvingKnowledge how to use manual/power tools for repair, digital ampere/volt meters, testers.Able to communicate in polite and respectful manner.SummaryIf you meet the minimum requirements, here is how to apply for the technician role:Email your resume to charlotte.dcunha@randstad.ca or call 905.795.1146 and ask for Charlotte or SABEANA. Additionally, you can text "TECHNICIAN" to 647-770-6419.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We have an incredible PERMANENT opportunity available in the Mississauga area at Airport Rd. at American drive for a SERVICE TECHNICIAN.This company deals with manufacturing and selling power tools.Title: Service TechnicianONSITE: Technical test on repairPermanent positionPAY:   $22-24/hrShifts: Days 7:30 AM - 4:00 PM Mon-Friinterview process:Virtual interview with Service Manager. 2nd round with both Service and General Manager-Technical Test +Site visitDay to day tasks?Observes mechanical devices in operation and views and listens to their sounds to locate causes of trouble.Dismantles devices to gain access to and remove defective parts.Repairs or replaces defective parts according technical data and specification. Installs special functional and structural parts in devices. Lubricates and clean parts.Start devices to test their performance.Sets up and operates drill press, grinder and other metal working tools to repair parts.Adjusts functional parts or devices and control instruments.Inspects used parts to determine changes in dimensional requirements.Examines form and texture of parts to detect imperfections.Safety knowledge working with electric power/mechanical tools, high pressure compressors and gas powered equipment.Provides technical support to the Customer Service staff and customers by answering questions, emailing breakdowns, etc.Provides assistance to walk-in customers at the service counter.Process the cash transactions over the service counter.Service the company customers by phone or e-mail.Cleans and organize work area and assigned Service Dept. territory inside/outside of the building on a daily basis.Perform work safely and observe the safety regulation for him-self and others.Assists warehouse with modification of tools when needed.Receiving inbound tools for repair and ship them back to the customers by using courier or transport companies. Generate pick up orders for the spare parts and submit them to the 3-rd party warehouse.Other tasks that may be requiredIf you meet the minimum requirements, here is how to apply for the technician role:Email your resume to charlotte.dcunha@randstad.ca or call 905.795.1146 and ask for Charlotte or SABEANA. Additionally, you can text "TECHNICIAN" to 647-770-6419.Advantages2 weeks vacation after 90 daysparking available transit accessible career growth - Warehouse Service Manager reimburse for safety shoes-$100/yr2 paid personal emergency, 100% benefits and extended healthcare and Long term disability, 9 sick days/yrResponsibilitiesDay to day tasks?Observes mechanical devices in operation and views and listens to their sounds to locate causes of trouble.Dismantles devices to gain access to and remove defective parts.Repairs or replaces defective parts according technical data and specification. Installs special functional and structural parts in devices. Lubricates and clean parts.Start devices to test their performance.Sets up and operates drill press, grinder and other metal working tools to repair parts.Adjusts functional parts or devices and control instruments.Inspects used parts to determine changes in dimensional requirements.Examines form and texture of parts to detect imperfections.Safety knowledge working with electric power/mechanical tools, high pressure compressors and gas powered equipment.Provides technical support to the Customer Service staff and customers by answering questions, emailing breakdowns, etc.Provides assistance to walk-in customers at the service counter.Process the cash transactions over the service counter.Service the company customers by phone or e-mail.Cleans and organize work area and assigned Service Dept. territory inside/outside of the building on a daily basis.Perform work safely and observe the safety regulation for him-self and others.Assists warehouse with modification of tools when needed.Receiving inbound tools for repair and ship them back to the customers by using courier or transport companies. Generate pick up orders for the spare parts and submit them to the 3-rd party warehouse.Other tasks that may be requiredQualificationsFlexible, spontaneous, problem solvingKnowledge how to use manual/power tools for repair, digital ampere/volt meters, testers.Able to communicate in polite and respectful manner.SummaryIf you meet the minimum requirements, here is how to apply for the technician role:Email your resume to charlotte.dcunha@randstad.ca or call 905.795.1146 and ask for Charlotte or SABEANA. Additionally, you can text "TECHNICIAN" to 647-770-6419.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      Technical Sales Representative $60-65K base + bonus - Ontario Our client, a supplier of vacuum systems and components, is currently seeking a Technical Sales Professional to provide support, education, and training to their existing network of clients in the industrial and scientific communities.Advantages• Base salary: $50,000 - 60,000 + bonus • Home-based office• Car allowance• Cell and Laptop provided • Group insurance and benefits plan• A long term career with a reputable and respected company!ResponsibilitiesMore specifically, your responsibilities will be:• To provide service, technical support, and recommendations to long term customers • Driving existing client relationships and working with customers to provide the best solution based on their needs. • Preparing estimates, quotations, and bids that meet specific client needs• Conduct effective sales calls, make presentations, and participate in the various events organized in the areaQualifications• Minimum of 3 years of solution selling and relationship management experience • Post-secondary education in Engineering or Technical Diploma • Strong technical knowledge is a must - Mechanical, Electrical or Physics• Self-motivated and achievement-oriented• Must own a vehicle! SummaryTo apply for this and all other suitable sales positions, please ensure that a profile is created on Randstad.ca. We invite you to remit your application and follow up with us directly if the minimum requirements are met. Note that creating a profile on "My Randstad" enables you to appear in our searches for any related position.Please note that only selected candidates will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Technical Sales Representative $60-65K base + bonus - Ontario Our client, a supplier of vacuum systems and components, is currently seeking a Technical Sales Professional to provide support, education, and training to their existing network of clients in the industrial and scientific communities.Advantages• Base salary: $50,000 - 60,000 + bonus • Home-based office• Car allowance• Cell and Laptop provided • Group insurance and benefits plan• A long term career with a reputable and respected company!ResponsibilitiesMore specifically, your responsibilities will be:• To provide service, technical support, and recommendations to long term customers • Driving existing client relationships and working with customers to provide the best solution based on their needs. • Preparing estimates, quotations, and bids that meet specific client needs• Conduct effective sales calls, make presentations, and participate in the various events organized in the areaQualifications• Minimum of 3 years of solution selling and relationship management experience • Post-secondary education in Engineering or Technical Diploma • Strong technical knowledge is a must - Mechanical, Electrical or Physics• Self-motivated and achievement-oriented• Must own a vehicle! SummaryTo apply for this and all other suitable sales positions, please ensure that a profile is created on Randstad.ca. We invite you to remit your application and follow up with us directly if the minimum requirements are met. Note that creating a profile on "My Randstad" enables you to appear in our searches for any related position.Please note that only selected candidates will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      Our client, a leader in the retail industry is looking for an Integration Architect (ideally with Salesforce experience) for an initial 1 year contract The Senior Integration Architect will be a hands-on technical leader for integrating their Salesforce platform solution with their existing applications in their environment KEYS to the JOB- strong integration experience - REST SOAP API's- strong understanding of cloud architecture (ideally AZURE but will consider AWS)- HANDS ON (still able to code and guide/mentor developers)- IDEALLY has experience with SALESFORCE (if not must be willing to learn quickly) Advantages- Work from Home- Opportunity to be part of a very high profile initiativeResponsibilitiesResponsibilities:• Leadership and hands-on subject matter expertise in the integration of Salesforce with other business applications • Work with other Solution Architects to design integration solutions.• Work with key stakeholders/architects & technology specialists to understand the current and to-be environments, while ensuring alignment with the company's architectural principles, policies, and guidelines.• Understand and ensure the upgraded environment and documents deliverables are aligned to IT standards and policies.• Lead technical discussions with both internal and external Architects & Technology Specialists to ensure completeness and accuracy of supporting integration architecture and implementation requirements.• Create or assist in the development of supporting upgrade, migration, testing and deployment documentation (e.g. System Architecture Design, Detailed Migration Document, Test Documentation, Operations Acceptance Package, etc.).Personal Attributes• Must have strong interpersonal and communication skills to interact with diverse groups of individuals and demonstrate an ability to maintain effective work relationships across technical and non-technical team members and business stakeholders.• Must be flexible with a can-do attitude• Exceptional analytical, conceptual, and problem-solving abilities.• Superior written and oral communication skills.• Excellent architecture and technical support documentation skills.• Strong interpersonal and consultative skills.• Ability to present ideas in user-friendly language.• Able to prioritize and execute tasks in a high-pressure environment.• A team player with a track record for meeting deadlines.QualificationsKILLS NEEDED• • Five (5) or more years’ experience in leading the design, build and implementation of complex business applications and technology solutions (especially related to integration technologies) (must have)• Minimum of 3 years experience with cloud based systems (ideally AZURE)• Knowledge and experience with API protocols and schemas including SOAP, REST and JSON (Must have)• Knowledge of performance considerations for integrations in cross-platform environments. (must have)- HANDS ON (still able to code and guide/mentor developers)- IDEALLY has experience with SALESFORCE (if not must be willing to learn quickly) • Knowledge of enterprise integration patterns • Knowledge of open-source integration technologies • Extensive experience with Integration architecture, design patterns, and technology, including Enterprise Service Bus, BPM, gateways, B2B, micro-services.• Knowledge of performance considerations for integrations in cross-platform environments.• Direct, hands-on experience with automated integration tools. (DevOps)• Hands-on experience with securing integration scenarios using appropriate authentication, authorization, non-repudiation, and data encryption methods.• knowledge of various RDBMS (such as Sql Server and NoSql db - CosmosDB is a nice to have.• Experience with Virtualization/Virtual MachinesSummaryKEYS to the JOB- strong integration experience - REST SOAP API's- strong understanding of cloud architecture (ideally AZURE but will consider AWS)- HANDS ON (still able to code and guide/mentor developers)- IDEALLY has experience with SALESFORCE (if not must be willing to learn quickly) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client, a leader in the retail industry is looking for an Integration Architect (ideally with Salesforce experience) for an initial 1 year contract The Senior Integration Architect will be a hands-on technical leader for integrating their Salesforce platform solution with their existing applications in their environment KEYS to the JOB- strong integration experience - REST SOAP API's- strong understanding of cloud architecture (ideally AZURE but will consider AWS)- HANDS ON (still able to code and guide/mentor developers)- IDEALLY has experience with SALESFORCE (if not must be willing to learn quickly) Advantages- Work from Home- Opportunity to be part of a very high profile initiativeResponsibilitiesResponsibilities:• Leadership and hands-on subject matter expertise in the integration of Salesforce with other business applications • Work with other Solution Architects to design integration solutions.• Work with key stakeholders/architects & technology specialists to understand the current and to-be environments, while ensuring alignment with the company's architectural principles, policies, and guidelines.• Understand and ensure the upgraded environment and documents deliverables are aligned to IT standards and policies.• Lead technical discussions with both internal and external Architects & Technology Specialists to ensure completeness and accuracy of supporting integration architecture and implementation requirements.• Create or assist in the development of supporting upgrade, migration, testing and deployment documentation (e.g. System Architecture Design, Detailed Migration Document, Test Documentation, Operations Acceptance Package, etc.).Personal Attributes• Must have strong interpersonal and communication skills to interact with diverse groups of individuals and demonstrate an ability to maintain effective work relationships across technical and non-technical team members and business stakeholders.• Must be flexible with a can-do attitude• Exceptional analytical, conceptual, and problem-solving abilities.• Superior written and oral communication skills.• Excellent architecture and technical support documentation skills.• Strong interpersonal and consultative skills.• Ability to present ideas in user-friendly language.• Able to prioritize and execute tasks in a high-pressure environment.• A team player with a track record for meeting deadlines.QualificationsKILLS NEEDED• • Five (5) or more years’ experience in leading the design, build and implementation of complex business applications and technology solutions (especially related to integration technologies) (must have)• Minimum of 3 years experience with cloud based systems (ideally AZURE)• Knowledge and experience with API protocols and schemas including SOAP, REST and JSON (Must have)• Knowledge of performance considerations for integrations in cross-platform environments. (must have)- HANDS ON (still able to code and guide/mentor developers)- IDEALLY has experience with SALESFORCE (if not must be willing to learn quickly) • Knowledge of enterprise integration patterns • Knowledge of open-source integration technologies • Extensive experience with Integration architecture, design patterns, and technology, including Enterprise Service Bus, BPM, gateways, B2B, micro-services.• Knowledge of performance considerations for integrations in cross-platform environments.• Direct, hands-on experience with automated integration tools. (DevOps)• Hands-on experience with securing integration scenarios using appropriate authentication, authorization, non-repudiation, and data encryption methods.• knowledge of various RDBMS (such as Sql Server and NoSql db - CosmosDB is a nice to have.• Experience with Virtualization/Virtual MachinesSummaryKEYS to the JOB- strong integration experience - REST SOAP API's- strong understanding of cloud architecture (ideally AZURE but will consider AWS)- HANDS ON (still able to code and guide/mentor developers)- IDEALLY has experience with SALESFORCE (if not must be willing to learn quickly) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      Our client in the Toronto area has partnered with Randstad Engineering to find a Lab Operations Manager to join their growing team! Do you have hands-on experience as a Production Manager where you have managed a production facility and led a team of 60 people or more?Ideally, we are looking for candidates who have experience in an Optical Lens Manufacturing environment. If not, candidates from Aerospace and Medical device manufacturing will also work.Also, we want candidates who have great hands-on experience with Process Improvement, Lean Manufacturing methods, Continuous improvement projectsAdvantages- Competitive compensation- Bonus on top of the base salary- RRSP Match-Amazing benefits-Working for a growing companyResponsibilitiesReporting to the Director, Lab Operations the successful incumbent will oversee & supervise (running over three shifts) all areas in Production including Surfacing, Coating, Maintenance, Finishing, and the Quality Assurance. The incumbent will successfully drive production processes to achieve zero delays and zero defects while meeting yield and profitability targets while ensuring that the Production Laboratory operates at optimal efficiency and pursues a philosophy of continuous improvement.The incumbent will also be responsible for the Heath and safety portfolio for the lab and its personnel.MAJOR DUTIES & RESPONSIBLITIES1.1. Customer Satisfaction and Quality• Ensure lab manufacturing standards in the production of eyewear to produce jobs right the first time, on-time, and according to quality and safety standards.• Maintain minimum standards regarding metrics including breakage and remake ratios• Maintain optimal supply levels to support production commitments• Completes and files in a timely manner all necessary facility and lab paperwork thoroughly and accurately.• Provide technical support, leadership and direction to Lab Supervisors and Managers, ensuring all Quality, Health & Safety requirements and regulatory compliance regulations are consistently met.1.2. Overall Productivity and Process-flow• Anticipate problems before they occur; explore underlying reasons for recurring laboratory problems; and strive to develop long-term solutions.• Diagnose production bottlenecks and take appropriate actions to resolve. Ensure seamless hands-offs between departments to support optimal production efficiency.• Oversee and ensure preventative maintenance programs are in place to ensure continuity of operations.• Oversee the basic operation, cleaning and ongoing maintenance of laboratory tools and equipment and reinforces adherence to established, maintenance procedures and calendars.• Plan and manage resources for optimal productivity• Determination of macro production capacity in order to determine requirement and timing for multi-shift operations.• Anticipate future lab requirements; analyse and submit recommendation on business case for New Equipment, Automation, CAPEX, etc.• Oversee implementation of new equipment and processes• Ensure critical Laboratory Procedures & Protocols are documented, maintained, and adhered to. And all staff appropriately trained1.3. Staff Management• Establish and perpetuate a culture of information-sharing to create awareness of consequences of good or poor organizational performance by establishing, tracking and communicating Lab Performance on a Daily/Weekly/Monthly basis.• Organizational design: assess organization structure and make recommendations to improve as required.QualificationsEDUCATION & TRAINING• Post-Secondary Degree or Diploma or equivalent combination in production, manufacturing, and management experience• Certificate or Degree in Engineering / or Manufacturing Operations preferred• A minimum of 5 years in a Production Management and/or Front-line Supervisory capacity in an Optical Laboratory setting using Freeform Technology a definite asset• 5+ years management of largescale production facility a must• Experience in a Coating lab facility, Hard coat, and AR preferred• Lean Manufacturing/six sigma /kaizen exposure preferred.• Experience in Health and safety compliance is a definite asset• Experience managing multi shift Operations (60+ Staff)SummaryApply ONLINE today! Or send your resume to Rahul Dhawan at rahul.dhawan@randstad.ca. Only qualified candidates will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in the Toronto area has partnered with Randstad Engineering to find a Lab Operations Manager to join their growing team! Do you have hands-on experience as a Production Manager where you have managed a production facility and led a team of 60 people or more?Ideally, we are looking for candidates who have experience in an Optical Lens Manufacturing environment. If not, candidates from Aerospace and Medical device manufacturing will also work.Also, we want candidates who have great hands-on experience with Process Improvement, Lean Manufacturing methods, Continuous improvement projectsAdvantages- Competitive compensation- Bonus on top of the base salary- RRSP Match-Amazing benefits-Working for a growing companyResponsibilitiesReporting to the Director, Lab Operations the successful incumbent will oversee & supervise (running over three shifts) all areas in Production including Surfacing, Coating, Maintenance, Finishing, and the Quality Assurance. The incumbent will successfully drive production processes to achieve zero delays and zero defects while meeting yield and profitability targets while ensuring that the Production Laboratory operates at optimal efficiency and pursues a philosophy of continuous improvement.The incumbent will also be responsible for the Heath and safety portfolio for the lab and its personnel.MAJOR DUTIES & RESPONSIBLITIES1.1. Customer Satisfaction and Quality• Ensure lab manufacturing standards in the production of eyewear to produce jobs right the first time, on-time, and according to quality and safety standards.• Maintain minimum standards regarding metrics including breakage and remake ratios• Maintain optimal supply levels to support production commitments• Completes and files in a timely manner all necessary facility and lab paperwork thoroughly and accurately.• Provide technical support, leadership and direction to Lab Supervisors and Managers, ensuring all Quality, Health & Safety requirements and regulatory compliance regulations are consistently met.1.2. Overall Productivity and Process-flow• Anticipate problems before they occur; explore underlying reasons for recurring laboratory problems; and strive to develop long-term solutions.• Diagnose production bottlenecks and take appropriate actions to resolve. Ensure seamless hands-offs between departments to support optimal production efficiency.• Oversee and ensure preventative maintenance programs are in place to ensure continuity of operations.• Oversee the basic operation, cleaning and ongoing maintenance of laboratory tools and equipment and reinforces adherence to established, maintenance procedures and calendars.• Plan and manage resources for optimal productivity• Determination of macro production capacity in order to determine requirement and timing for multi-shift operations.• Anticipate future lab requirements; analyse and submit recommendation on business case for New Equipment, Automation, CAPEX, etc.• Oversee implementation of new equipment and processes• Ensure critical Laboratory Procedures & Protocols are documented, maintained, and adhered to. And all staff appropriately trained1.3. Staff Management• Establish and perpetuate a culture of information-sharing to create awareness of consequences of good or poor organizational performance by establishing, tracking and communicating Lab Performance on a Daily/Weekly/Monthly basis.• Organizational design: assess organization structure and make recommendations to improve as required.QualificationsEDUCATION & TRAINING• Post-Secondary Degree or Diploma or equivalent combination in production, manufacturing, and management experience• Certificate or Degree in Engineering / or Manufacturing Operations preferred• A minimum of 5 years in a Production Management and/or Front-line Supervisory capacity in an Optical Laboratory setting using Freeform Technology a definite asset• 5+ years management of largescale production facility a must• Experience in a Coating lab facility, Hard coat, and AR preferred• Lean Manufacturing/six sigma /kaizen exposure preferred.• Experience in Health and safety compliance is a definite asset• Experience managing multi shift Operations (60+ Staff)SummaryApply ONLINE today! Or send your resume to Rahul Dhawan at rahul.dhawan@randstad.ca. Only qualified candidates will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis WORK FROM HOME!Job details:-3 month contract with possible permanency and contract extension-Monday-Friday, 8am-5pm-Work from home- permanently-$22-23$/hour Why do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga What you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuAdvantagesWhy do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga ResponsibilitiesWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QualificationsAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSummaryThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis WORK FROM HOME!Job details:-3 month contract with possible permanency and contract extension-Monday-Friday, 8am-5pm-Work from home- permanently-$22-23$/hour Why do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga What you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuAdvantagesWhy do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga ResponsibilitiesWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QualificationsAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSummaryThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis WORK FROM HOME!Job details:-3 month contract with possible permanency and contract extension-Monday-Friday, 8am-5pm-Work from home- permanently-$22-23$/hour Why do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga What you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuAdvantagesWhy do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga ResponsibilitiesWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QualificationsAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSummaryThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis WORK FROM HOME!Job details:-3 month contract with possible permanency and contract extension-Monday-Friday, 8am-5pm-Work from home- permanently-$22-23$/hour Why do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga What you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuAdvantagesWhy do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga ResponsibilitiesWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QualificationsAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSummaryThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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