quality assurance manager, Toronto

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
toronto, ontario
sector
engineering
job type
permanent
reference number
2186416PROEN
contact
randstad canada
apply now

job description

Duties and Responsibilities:

 Aiding in the planning and analysis of products and processes to eliminate future quality problems.

 Lead the customer complaint process and QE Team.

 Must be able to interact with customers in terms of customer problem resolution.

 Interface with internal and external customers.

 Develop standards/procedures to reduce the customer returns to achieve customer satisfaction.

 Oversees the lab and inspection activities regarding product disposition.

 Must be able to conduct project specific work, such as coordinating complex RC analyses and CA
validations, including final report and communication with the customer.

 Act as a liaison in planning, communicating and resolving quality issues.

 Will coordinate statistical quality reporting from all departments and continue the work on standardization of
reporting within our quality system.

 Set department KPIs to achieve company needs.

 Assist in manufacturing and engineering in identifying and eliminating root cause failures.

 Prepare procedures and correspondence related to the corporate quality function.

 Provide effective interdepartmental communication.

 Performs special assignments are required.

Essential Knowledge and Skills:

 Ability to read, write and communicate in English to the degree necessary to perform the job.

 Muse be able to use quality improvement tools normally associated with improvement efforts.

 Must be able to manage multiple priorities.

 Proficient communication and problem solving skills are essential.

Education and Experience:

 Must have experience in the printed circuit board industry - five years or more preferred.

 Must be thoroughly familiar with IPC and ISO standards.

 Must have a Bachelor's Degree in a field related to quality, Master’s Degree is preferred.

 ASQ Quality Engineer/Manager Preferred.

 Six Sigma Black Belt or higher is a plus.

Please note due to Controlled Good Program (CGP) requirements, all applicants must be a Canadian
Citizen or a Permanent Resident in Canada.

Please send your resume in confidence to james.duhamel@randstad.ca
Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.