This is a contract position for a Program Manager for our client who is in the Broader Public Sector. Work location will be in the GTA.
This is a Hybrid Role with 3 days in the office a week. This is a mandatory requirement of the role and is non negotiable outside of exceptional circumstances.
The Contract runs for one year.
...
Hours per day will be 7.25
Advantages
Good Compensation working on projects that will make a difference to the people of Ontario.
Responsibilities
1. Provide leadership and expertise to oversee the sustainment (e.g. support, operations, maintenance, incident/problem management, enhancement) and evolution of Public Secure.
2. Provide leadership to the onboarding of program areas to Public Secure.
3. Provide technical advice to senior IT and business management on leveraging Public Secure to modernize the delivery of public services, including resolving complex business and technology problems.
4. Drive and lead a multi-disciplinary team of OPS and vendor subject matter experts (SMEs) in order to sustain and evolve Public Secure in accordance with OPS legislation, policy and standards, ensuring high level of quality.
5. Define the work, standards, and processes to develop, maintain or support Public Secure. In a project context, culminating in a plan for solution components that informs an overall Integrated Project Plan.
6. Manage the day-to-day work of the Public Secure team, which includes: task assignments, managing priorities, monitoring team deliverables, and resolving problems and removing roadblocks. Ensures that the team accurately records time against operations and project activities (or tasks).
7. Manages external vendors (e.g. KeyData, Okta) and internal service partners (e.g. Shared Utility Service, Infrastructure Technology Services).
Qualifications
1. Large Application Solutions and other technologies:
1.1. 10+ years experience in technology leadership roles for applications with of over 10,000 users.
1.2. 10+ years of experience designing, developing, deploying, and sustaining large application implementations based on the following technology products: Windows Internet Information Server (IIS), Oracle HTTP Server, Apache, IBM WebSphere, Oracle Database, Oracle Directory Server, Oracle Identity and Access Manager, Windows, and Linux.
1.3. Demonstrated experience in leading implementations of identity systems and identity management services.
1.4. Experience and in-depth knowledge of identity management protocols such as OAuth 2.0, OIDC and SAML 2.0.
1.5. Demonstrated experience with implementations of Single Sign-On (SSO) solutions, identity federations, including identity provisioning as well as multi factor authentication systems.
1.6. Experience with integrating identity systems with cloud-based identity services such as Okta, Azure AD B2C and Auth0.
1.7. Demonstrated experience with identity systems migrations.
1.8. Knowledge about Identity Verification Solutions.
1.9. Knowledge of IT Security Technologies, particularly encryption and authentication technologies.
1.10. Experience with ITIL processes such as Service Level Management, Problem Management, Change Management, Release Management, and Capacity Management.
1.11.Demonstrated experience managing the implementation of application, infrastructure and migration activities.
1.12.10+ years of experience with quality control and assurance methodologies and practices as applied to the implementation of large applications.
1.13.Experience with Change Management and Release Management as processes supporting the implementation of large enterprise applications.
2. Technology Operations Leadership:
2.1. Demonstrated experience in leading the support of large technology applications to meet service levels and client expectations through teams comprised of multi-disciplinary resources and stakeholders.
2.2. Demonstrated experience in leading complex technical Proof of Concepts and providing reports including recommendations based on the results.
2.3. Demonstrated experience in leading the development and implementation of operational processes and business continuity plans.
2.4. Demonstrated experience in documenting, tracking and managing issues and service requests including impact assessments of complex issues.
2.5. Demonstrated experience in providing clients with support for issue investigation troubleshooting and resolution.
2.6. Demonstrated experience in leading root cause analysis for infrastructure and application related issues and incidents.
2.7. Demonstrated experience in managing technical environments to ensure they are compliant with security requirements, both physically and at a systems level, as per industry best practices and documented guidelines.
2.8. Demonstrated experience in creation and review of build books, run books, operational and deployment guides and other operational processes as required.
2.9. Demonstrated experience in acting as a central point of contact for all incidents and problems in the day-to-day.
3. Vendor Management Experience:
3.1. Demonstrated experience working with and managing external vendor relationships.
3.2. Demonstrated experience drafting SOW, Work orders and contract negotiations.
4. Stakeholder Management 10%
4.1. Demonstrated experience effectively communicating with team, clients, various stakeholder and senior Management.
4.2. Demonstrated experience reporting on progress of deliverables, milestones, issues and risks to various audiences, including steering committees and formal status reporting.
4.3. Demonstrated experience preparing documentation such as Presentations, other technical documentation/deliverables (i.e. technical strategy document, option analysis) etc.
4.4. Experience providing updates and advice to senior management.
4.5. Experience presenting to executive steering committees responsible for project oversight and decision-making.
Summary
If Interested and qualified for this role, please apply today for immediate consideration!!!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
This is a contract position for a Program Manager for our client who is in the Broader Public Sector. Work location will be in the GTA.
This is a Hybrid Role with 3 days in the office a week. This is a mandatory requirement of the role and is non negotiable outside of exceptional circumstances.
The Contract runs for one year.
Hours per day will be 7.25
Advantages
Good Compensation working on projects that will make a difference to the people of Ontario.
Responsibilities
1. Provide leadership and expertise to oversee the sustainment (e.g. support, operations, maintenance, incident/problem management, enhancement) and evolution of Public Secure.
2. Provide leadership to the onboarding of program areas to Public Secure.
3. Provide technical advice to senior IT and business management on leveraging Public Secure to modernize the delivery of public services, including resolving complex business and technology problems.
4. Drive and lead a multi-disciplinary team of OPS and vendor subject matter experts (SMEs) in order to sustain and evolve Public Secure in accordance with OPS legislation, policy and standards, ensuring high level of quality.
...
5. Define the work, standards, and processes to develop, maintain or support Public Secure. In a project context, culminating in a plan for solution components that informs an overall Integrated Project Plan.
6. Manage the day-to-day work of the Public Secure team, which includes: task assignments, managing priorities, monitoring team deliverables, and resolving problems and removing roadblocks. Ensures that the team accurately records time against operations and project activities (or tasks).
7. Manages external vendors (e.g. KeyData, Okta) and internal service partners (e.g. Shared Utility Service, Infrastructure Technology Services).
Qualifications
1. Large Application Solutions and other technologies:
1.1. 10+ years experience in technology leadership roles for applications with of over 10,000 users.
1.2. 10+ years of experience designing, developing, deploying, and sustaining large application implementations based on the following technology products: Windows Internet Information Server (IIS), Oracle HTTP Server, Apache, IBM WebSphere, Oracle Database, Oracle Directory Server, Oracle Identity and Access Manager, Windows, and Linux.
1.3. Demonstrated experience in leading implementations of identity systems and identity management services.
1.4. Experience and in-depth knowledge of identity management protocols such as OAuth 2.0, OIDC and SAML 2.0.
1.5. Demonstrated experience with implementations of Single Sign-On (SSO) solutions, identity federations, including identity provisioning as well as multi factor authentication systems.
1.6. Experience with integrating identity systems with cloud-based identity services such as Okta, Azure AD B2C and Auth0.
1.7. Demonstrated experience with identity systems migrations.
1.8. Knowledge about Identity Verification Solutions.
1.9. Knowledge of IT Security Technologies, particularly encryption and authentication technologies.
1.10. Experience with ITIL processes such as Service Level Management, Problem Management, Change Management, Release Management, and Capacity Management.
1.11.Demonstrated experience managing the implementation of application, infrastructure and migration activities.
1.12.10+ years of experience with quality control and assurance methodologies and practices as applied to the implementation of large applications.
1.13.Experience with Change Management and Release Management as processes supporting the implementation of large enterprise applications.
2. Technology Operations Leadership:
2.1. Demonstrated experience in leading the support of large technology applications to meet service levels and client expectations through teams comprised of multi-disciplinary resources and stakeholders.
2.2. Demonstrated experience in leading complex technical Proof of Concepts and providing reports including recommendations based on the results.
2.3. Demonstrated experience in leading the development and implementation of operational processes and business continuity plans.
2.4. Demonstrated experience in documenting, tracking and managing issues and service requests including impact assessments of complex issues.
2.5. Demonstrated experience in providing clients with support for issue investigation troubleshooting and resolution.
2.6. Demonstrated experience in leading root cause analysis for infrastructure and application related issues and incidents.
2.7. Demonstrated experience in managing technical environments to ensure they are compliant with security requirements, both physically and at a systems level, as per industry best practices and documented guidelines.
2.8. Demonstrated experience in creation and review of build books, run books, operational and deployment guides and other operational processes as required.
2.9. Demonstrated experience in acting as a central point of contact for all incidents and problems in the day-to-day.
3. Vendor Management Experience:
3.1. Demonstrated experience working with and managing external vendor relationships.
3.2. Demonstrated experience drafting SOW, Work orders and contract negotiations.
4. Stakeholder Management 10%
4.1. Demonstrated experience effectively communicating with team, clients, various stakeholder and senior Management.
4.2. Demonstrated experience reporting on progress of deliverables, milestones, issues and risks to various audiences, including steering committees and formal status reporting.
4.3. Demonstrated experience preparing documentation such as Presentations, other technical documentation/deliverables (i.e. technical strategy document, option analysis) etc.
4.4. Experience providing updates and advice to senior management.
4.5. Experience presenting to executive steering committees responsible for project oversight and decision-making.
Summary
If Interested and qualified for this role, please apply today for immediate consideration!!!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
