SaaS Product Consultant

Our client, a leader in the education industry is looking for a PeopleSoft Functional Benefits Administration Consultant for an initial 14 month contract assignment.Reporting to the Functional Project Lead, the consultant will work with the project team, consisting of HRIM Business Analyst(s), Technical Lead and Project Manager to implement the PeopleSoft HCM 9.2 Benefits Administration Module and prepare for eBenefits for deployment in a subsequent phase of the project.Advantages- ALL WORK can be done 100% REMOTELY from any location in Canada- Long term contract with potential for renewalResponsibilitiesJob Responsibilities:a) Responsible for supporting configuration, functional designs, and system integrated testingb) Adhere to best test practices, standards, and processesc) Comply and meet aggressive timelines with minimal ramp-up time.d) Coordinate and communicate with team members and business users as assigned.e) Responsible for planning, implementing, and reporting on work progress.Additional Responsibilities:1) Review setup process created to associate Employee Primary record number with associated Benefit Record number and assigned Benefit program2) Validate available functionality to current release (PUM 35) and identify Base Benefits/Benefits Administration enhancements to current PS PUM for potential Selective adaptation (dependent on PSTools Release)3) Review and understand the Benefit Programs and available plans, coverages, and option4) Determine the best method and recommendations on the configuration of Benefits Administration, including potential Pay Group/Benefit Program changes5) Assist in a review of the overall methodology of the project plans sections6) Identify and document standard and potential system/procedural changes to facilitate Benefits Administration (eg. Life Events/Activity Guides) and assist in determining the best timing to implement7) Provide guidance and assist in the creation of a Test Plan and Test Scenarios, including those identified for PTF8) Identify standard processing and assist with any customizations required for York9) Identify and document eBenefits functionality (Fluid) in current release (PUM 35) and enhancements to current PS PUM for potential selective adaptation (dependent on PSTools Release)10) Knowledge Transfer to HRIM and Pension & Benefits personnel (as needed) QualificationsQUALIFICATIONS:- 5+ years of hands-on experience as PeopleSoft Functional Benefits Administration Consultant- Must have experience with PeopleSoft HCM 9.2 and PeopleSoft Benefits Administration- - Experience with implementing eBenefits- Experience with PeopleSoft 9.2 version of PeopleSoft HCM). - Canadian client specific and Higher Education experiences a plus.- In depth knowledge of Core HR and Base Benefits configuration, including a deep understanding of setup tables, integration points and reporting- Experience with an organization that uses multiple concurrent jobs and multiple Benefit Programs (matrix to determine primary benefit program)Summary- 5+ years of hands-on experience as PeopleSoft Functional Benefits Administration Consultant- Must have experience with PeopleSoft HCM 9.2 and PeopleSoft Benefits Administration- - Experience with implementing eBenefits- Experience with PeopleSoft 9.2 version of PeopleSoft HCM). - In depth knowledge of Core HR and Base Benefits configuration, including a deep understanding of setup tables, integration points and reportingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Our client, a Fintech company, is looking for a seasoned Client / Customer Success Management professional to join their team and lead their Client Success team. This is a hands-on manager role as you will be leading a small team and will be a 75% client-facing and hands-on Customer Success role. If you are only looking to build a team and lead, this is likely not the role for you.Do you have experience consulting and optimizing the product to your client's strategic goals? This role is very much about stakeholder management and relationship building.This is a permanent role and will be a hybrid position moving forward (2-3 days in the office). There will also be some travel of approximately 25% as things open up across Canada for key clients and conferences but they will likely be spaced out and only depending on the need. If you feel this describes you or you might be a fit, please send your updated resume to alfred.lo@randstad.ca or reach out to me on LinkedIn with a detailed message referencing this post.  AdvantagesFlexibility - hybrid opportunityGreat for technology-driven relationship builders!Work for a market leader in their space - who's embracing a technology-first approach.ResponsibilitiesLeading a Customer Success Team in a stable stateBring industry best practices and approaches Be a go-to product consultant for your clients and help them optimize the product to their needs Qualifications5+ years in a SaaS Client Success Role 2+ years of leading CSM teamsGreat stakeholder and client management skillsSummaryOur client, a Fintech company, is looking for a seasoned Client / Customer Success Management professional to join their team and lead their Client Success team. This is a hands-on manager role as you will be leading a small team and will be a 75% client-facing and hands-on Customer Success role. If you are only looking to build a team and lead, this is likely not the role for you.Do you have experience consulting and optimizing the product to your client's strategic goals? This role is very much about stakeholder management and relationship building.This is a permanent role and will be a hybrid position moving forward (2-3 days in the office). There will also be some travel of approximately 25% as things open up across Canada for key clients and conferences but they will likely be spaced out and only depending on the need. If you feel this describes you or you might be a fit, please send your updated resume to alfred.lo@randstad.ca or reach out to me on LinkedIn with a detailed message referencing this post.  Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Our public sector client requires the services of an experienced ISO 27001 consultant to identify and implement enhancements and improvements to their Information Security Management System and ensuring its alignment with ISO 27001 requirements.This will be a one year contract initially with the potential to renewAdvantagesWork will be home based until offices reopen due to COVID-19 restrictions; after that work will be in the office or from home based on the manager's approvalResponsibilitiesServices:The contractor will provide the following services:1. Review CIHI’s ISMS implementation, identify any opportunities for improvements (or simplification), and coordinate and lead all associated initiatives. This includes:a. A review of CIHI’s documentation and artifacts related to the ISMS.b. A review of CIHI’s implementations and processes outlined meet the clauses and controls outlined within the ISO 27001 standard.c. The development and creation of new documentation, processes, and controls as result of these reviews.2. Develop and maintain a monthly monitoring report to be provided to ISMS governance that captures ISMS performance/compliance metrics on a monthly basis.3. Consult on, and provide recommendations on all ISMS related projects and initiatives to ensure compliance with ISO 27001 standard.4. Assist in the creation of automated ISMS workflows within ServiceNow (or Microsoft’s suite of software).5. Monitor and maintain the ISMS Action Log and ensure OFI’s and NCRs are addressed/updated in a timely manner.6. Participate and execute departmental operational process related to the ISMS. This includes phishing exercises, risk assessment consultation, and administration of other ISMSactivities.QualificationsQUALIFICATIONS:- Experience with ISO 27001:2013 as Lead Auditor or Lead Implementer - Exp. with Audit / Assessment Methodologies- Exp with Risk Management- Exp with ServiceNow platform and ITIL- - project management experienceSummaryMUST HAVE QUALIFICATIONSExperience with ISO 27001:2013 as Lead Auditor or Lead Implementer 3-5 yearsAudit / Assessment Methodologies experience 3-5 yearsExp with Risk Management 3-5 yearsExp with ServiceNow platform and ITIL 5-8 yearsproject management experience 5-8 yearsRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.