We are seeking a top Sales and Administrative Support member to join a highly successful and exciting Victoria BC tech company.
This company develops, manufactures and sells sophisticated monitoring and emergency call technologies primarily to the United States.
...
If you are an organized self-starter, who enjoys customer interactions and administrative responsibilities, this position may be ideal for you.
As a smaller, start-up organization this company has a collaborative, open door culture based on trust where new ideas are welcome. If you have a strong work ethic and are looking to make a difference and feel appreciated we would invite you to apply today.
Advantages
As a Sales and Administrative Support, your advantages are as follows:
• Salary of $50,000
• Permanent Position
• Immediately start
• Transit Accessible
• Benefits Package
• Growth Opportunities
• Monday to Friday Work Schedule
• Open door culture and a highly collaborative working environment
Responsibilities
As a Sales and Administrative Support, your responsibilities include, but are not limited to:
Inside Sales and Sales Support
• Process one off orders received from existing customers by telephone, email and facsimile
• Invoice all one-off sales
• Work with shipping, manufacturing, and operations to ensure superior customer service and timely, accurate delivery of over $2 million dollars in sales
• Oversee web store and oversee web orders
• Work with sales to manage software and maintenance
• Process product returns (RMA requests) from existing customers
• Communicate any customer concerns or suggestions to management
• Back up one off drop shipments. Thorough understanding of purchasing for drop shipments. Including creating purchase orders (POs) using the company’s MRP/ ERP system, submitting POs to vendor and ensuring expected delivery dates communicated to customer
• Assist in execution of sales and marketing plan
• Fielding of general sales related questions and forward to appropriate sales representative
• Collate, ship and follow up on sales/marketing packages
• Operate C.R.M. database (Salesforce.com)
• Other tasks as assigned
Administrative and Accounting Support
• Answer all incoming telephone calls, respond to sales calls, manage distribution of technical support calls to various support staff and disseminate all others as appropriate
• Manage, organize and distribute incoming and outgoing mail
• Work with corporate travel agency to manage travel bookings, including flights, hotels and car rentals
• Organize/plan social events
• Complete electronic bank deposits
• Match payments to invoices
• Track aged receivable and send out reminders by email
• Other duties as assigned
Accounting (Back Up)
• Monitor Accounts Receivable email
• Notify customers when they have outstanding invoices that exceed 45 days
• Notify customers when they are about to be put on credit hold due to outstanding invoices over 60 days past due
• Processing and posting drop ship and regular invoices in ERP
• Visa reconciliation
• Weekly Cheque Run
Qualifications
As a Sales and Administrative Support, you must qualify the following:
• 1-2 years experience in an office environment
• 1-2 years experience in a customer service/order entry environment an asset
• Exceptional customer service skills and pleasant phone manner
• Communicate effectively; establish and maintain effective working relationships
• Interact with employees, and the public in a helpful, courteous, friendly and professional manner
• Consistent attention to detail and highly organized providing timely, accurate and complete information
• Ability to analyze situations accurately and take appropriate action
• Able to work independently with minimum supervision
• Effectively work under pressure to meet various deadlines
• Flexible and adaptable with a thirst for knowledge, strong technical/technology skills an asset
• Proficient in Windows O/S, Microsoft Office including MS Word and Excel.
• Familiarity with ERP systems or similar is an asset
• Sales courses/training an asset
Summary
Two easy ways to apply:
1. Apply online: http://www.randstad.ca
2. Email resume to wesley.chung@randstad.ca
Please notify that we welcome all applications, however only the ones with relevancy will be considered.
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are seeking a top Sales and Administrative Support member to join a highly successful and exciting Victoria BC tech company.
This company develops, manufactures and sells sophisticated monitoring and emergency call technologies primarily to the United States.
If you are an organized self-starter, who enjoys customer interactions and administrative responsibilities, this position may be ideal for you.
As a smaller, start-up organization this company has a collaborative, open door culture based on trust where new ideas are welcome. If you have a strong work ethic and are looking to make a difference and feel appreciated we would invite you to apply today.
Advantages
As a Sales and Administrative Support, your advantages are as follows:
• Salary of $50,000
• Permanent Position
• Immediately start
• Transit Accessible
• Benefits Package
• Growth Opportunities
• Monday to Friday Work Schedule
• Open door culture and a highly collaborative working environment
Responsibilities
As a Sales and Administrative Support, your responsibilities include, but are not limited to:
Inside Sales and Sales Support
...
• Process one off orders received from existing customers by telephone, email and facsimile
• Invoice all one-off sales
• Work with shipping, manufacturing, and operations to ensure superior customer service and timely, accurate delivery of over $2 million dollars in sales
• Oversee web store and oversee web orders
• Work with sales to manage software and maintenance
• Process product returns (RMA requests) from existing customers
• Communicate any customer concerns or suggestions to management
• Back up one off drop shipments. Thorough understanding of purchasing for drop shipments. Including creating purchase orders (POs) using the company’s MRP/ ERP system, submitting POs to vendor and ensuring expected delivery dates communicated to customer
• Assist in execution of sales and marketing plan
• Fielding of general sales related questions and forward to appropriate sales representative
• Collate, ship and follow up on sales/marketing packages
• Operate C.R.M. database (Salesforce.com)
• Other tasks as assigned
Administrative and Accounting Support
• Answer all incoming telephone calls, respond to sales calls, manage distribution of technical support calls to various support staff and disseminate all others as appropriate
• Manage, organize and distribute incoming and outgoing mail
• Work with corporate travel agency to manage travel bookings, including flights, hotels and car rentals
• Organize/plan social events
• Complete electronic bank deposits
• Match payments to invoices
• Track aged receivable and send out reminders by email
• Other duties as assigned
Accounting (Back Up)
• Monitor Accounts Receivable email
• Notify customers when they have outstanding invoices that exceed 45 days
• Notify customers when they are about to be put on credit hold due to outstanding invoices over 60 days past due
• Processing and posting drop ship and regular invoices in ERP
• Visa reconciliation
• Weekly Cheque Run
Qualifications
As a Sales and Administrative Support, you must qualify the following:
• 1-2 years experience in an office environment
• 1-2 years experience in a customer service/order entry environment an asset
• Exceptional customer service skills and pleasant phone manner
• Communicate effectively; establish and maintain effective working relationships
• Interact with employees, and the public in a helpful, courteous, friendly and professional manner
• Consistent attention to detail and highly organized providing timely, accurate and complete information
• Ability to analyze situations accurately and take appropriate action
• Able to work independently with minimum supervision
• Effectively work under pressure to meet various deadlines
• Flexible and adaptable with a thirst for knowledge, strong technical/technology skills an asset
• Proficient in Windows O/S, Microsoft Office including MS Word and Excel.
• Familiarity with ERP systems or similar is an asset
• Sales courses/training an asset
Summary
Two easy ways to apply:
1. Apply online: http://www.randstad.ca
2. Email resume to wesley.chung@randstad.ca
Please notify that we welcome all applications, however only the ones with relevancy will be considered.
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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