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Sales Assistant

job details

summary

    job details
    Our client is looking for a Sales Assistant to join their vibrant and rapidly growing Mississauga Team.

    Would you like a stimulating career with a leader in the Video Surveillance industry? Do you have a great background in customer service, but are looking to make the move to a sales focussed role? We have a great opportunity for you!

    This is the perfect role for someone who enjoys teamwork, finding solutions, and working with the public. As a Sales Assistant, you will work closely with the Sales Team to ensure that customer orders are handled promptly and professionally.

    Position: Sales Assistant
    Employment Type: Temporary, opportunity for Permanent
    Salary Rate: $25-$28/hr 
    Hours: Monday to Friday, flexible hours (8 hour work day+ 1-hour lunch break)
    Start Date: ASAP
    Report to: Sr. Operations Manager 
    Location: Mississauga (Matheson & Centennial Park)
    **In-Office/ Remote hybrid: must be in-office 2-3 days/ week


    Advantages
    - Hybrid work from home/ in-office, flexible hours
    -Transit accessible Mississauga Office
    - Competitive salary
    - Opportunity for permanent position

    Responsibilities
    - Answer internal/external customer inquiries in a timely and professional manner  

    - Manage all aspects of the stock order book, and ensure that orders are allocated and shipped to customers promptly.  

    - Work cross-functionally with the sales team to ensure that customers’ PO are processed in a timely manner.  

    - Deliver sales orders to the logistic team in a timely manner. 

    - Follow up with the logistic team for order status and tracking information.  

    - Collaborate with Operations and Shipping departments to review open orders and determine next steps where appropriate  

    - Accurately process return/replacement requests by customers  

    - Verify customers’ PO price and ensure that it matches our pricing tiers  

    - File and manage claims against carriers for missing, damaged, and/or loss of shipments  

    - Work with warehouse team to find root causes of shipping errors and take corrective actions  Generate internal/external reports through
    gathering, analyzing, and summarizing data and information  

    - Perform other job duties as assigned


    Qualifications
    Minimum college degree  

    - 1-3 years experience in Sales Assistant or customer service role  

    - Strong sense of urgency and responsiveness to customers’ requests  

    - Strong organizational skills and the ability to multi-task in a fast-paced environment  

    - Excellent oral and written communication skills in English
    - Detail-oriented  

    - Strong time management skills  

    - Strong problem-solving ability  

    - Self-starter who can operate with limited supervision  

    - Must be proficient in Microsoft Office Suite


    Summary
    Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below to discuss further!

    Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to julia.barzetti@randstad.ca along with your resume.

    Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstad.ca, along with your resume.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Our client is looking for a Sales Assistant to join their vibrant and rapidly growing Mississauga Team.

    Would you like a stimulating career with a leader in the Video Surveillance industry? Do you have a great background in customer service, but are looking to make the move to a sales focussed role? We have a great opportunity for you!

    This is the perfect role for someone who enjoys teamwork, finding solutions, and working with the public. As a Sales Assistant, you will work closely with the Sales Team to ensure that customer orders are handled promptly and professionally.

    Position: Sales Assistant
    Employment Type: Temporary, opportunity for Permanent
    Salary Rate: $25-$28/hr 
    Hours: Monday to Friday, flexible hours (8 hour work day+ 1-hour lunch break)
    Start Date: ASAP
    Report to: Sr. Operations Manager 
    Location: Mississauga (Matheson & Centennial Park)
    **In-Office/ Remote hybrid: must be in-office 2-3 days/ week


    Advantages
    - Hybrid work from home/ in-office, flexible hours
    -Transit accessible Mississauga Office
    - Competitive salary
    - Opportunity for permanent position

    Responsibilities
    - Answer internal/external customer inquiries in a timely and professional manner  

    - Manage all aspects of the stock order book, and ensure that orders are allocated and shipped to customers promptly.  

    - Work cross-functionally with the sales team to ensure that customers’ PO are processed in a timely manner.  

    - Deliver sales orders to the logistic team in a timely manner. 

    - Follow up with the logistic team for order status and tracking information.  

    - Collaborate with Operations and Shipping departments to review open orders and determine next steps where appropriate  

    - Accurately process return/replacement requests by customers  

    - Verify customers’ PO price and ensure that it matches our pricing tiers  

    - File and manage claims against carriers for missing, damaged, and/or loss of shipments  

    - Work with warehouse team to find root causes of shipping errors and take corrective actions  Generate internal/external reports through
    gathering, analyzing, and summarizing data and information  

    - Perform other job duties as assigned


    Qualifications
    Minimum college degree  

    - 1-3 years experience in Sales Assistant or customer service role  

    - Strong sense of urgency and responsiveness to customers’ requests  

    - Strong organizational skills and the ability to multi-task in a fast-paced environment  

    - Excellent oral and written communication skills in English
    - Detail-oriented  

    - Strong time management skills  

    - Strong problem-solving ability  

    - Self-starter who can operate with limited supervision  

    - Must be proficient in Microsoft Office Suite


    Summary
    Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below to discuss further!

    Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to julia.barzetti@randstad.ca along with your resume.

    Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstad.ca, along with your resume.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.