Sales Support Administrator

Our client is looking for a Sales Assistant to join their vibrant and rapidly growing Mississauga Team. Would you like a stimulating career with a leader in the Video Surveillance industry? Do you have a great background in customer service, but are looking to make the move to a sales focussed role? We have a great opportunity for you!This is the perfect role for someone who enjoys teamwork, finding solutions, and working with the public. As a Sales Assistant, you will work closely with the Sales Team to ensure that customer orders are handled promptly and professionally. Position: Sales AssistantEmployment Type: Temporary, opportunity for PermanentSalary Rate: $25-$28/hr Hours: Monday to Friday, flexible hours (8 hour work day+ 1-hour lunch break)Start Date: ASAPReport to: Sr. Operations Manager Location: Mississauga (Matheson & Centennial Park)**In-Office/ Remote hybrid: must be in-office 2-3 days/ weekAdvantages- Hybrid work from home/ in-office, flexible hours-Transit accessible Mississauga Office- Competitive salary- Opportunity for permanent positionResponsibilities- Answer internal/external customer inquiries in a timely and professional manner  
- Manage all aspects of the stock order book, and ensure that orders are allocated and shipped to customers promptly.  
- Work cross-functionally with the sales team to ensure that customers’ PO are processed in a timely manner.  
- Deliver sales orders to the logistic team in a timely manner. 
- Follow up with the logistic team for order status and tracking information.  
- Collaborate with Operations and Shipping departments to review open orders and determine next steps where appropriate  
- Accurately process return/replacement requests by customers  
- Verify customers’ PO price and ensure that it matches our pricing tiers  
- File and manage claims against carriers for missing, damaged, and/or loss of shipments  
- Work with warehouse team to find root causes of shipping errors and take corrective actions  Generate internal/external reports through gathering, analyzing, and summarizing data and information  
- Perform other job duties as assigned
QualificationsMinimum college degree  
- 1-3 years experience in Sales Assistant or customer service role  
- Strong sense of urgency and responsiveness to customers’ requests  
- Strong organizational skills and the ability to multi-task in a fast-paced environment  
- Excellent oral and written communication skills in English - Detail-oriented  
- Strong time management skills  
- Strong problem-solving ability  
- Self-starter who can operate with limited supervision  
- Must be proficient in Microsoft Office Suite
SummaryNot interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to julia.barzetti@randstad.ca along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstad.ca, along with your resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you looking to gain experience within a top 5 bank? Do you have a strong Human resources background experience? If so, this is a great opportunity for you!Our client, a top 5 bank, is looking for a Human Resources Administrator for a six months contract in Mississauga. This position is working from home and will be called to the office for special events.High potential for contract extension, conversion to full time opportunity.Pay rate: $15.38/hr - $18.31/hrRotational Shifts: Monday - Friday 37.5 hours/weekAdvantages●Gain experience working for a leading and globally recognized organization●Earn a competitive rate within the industry●Work full time hours on a 6 month assignment with potential for extension●Remote work●Start date is ASAPResponsibilitiesAs a Human Resources Administrator, your duties will include but not be limited to:●Logging into the system and taking calls for 7.5 hours. Support is available for questions and guidance.●Training is virtual-usually for approximately 7 days for each skill set and then on the phones. ●Supporting inquiries from clients employees related to payroll, Benefits, Workday and Pensions●Adhering to compliance and call center metrics.Qualifications●HR background/Education.●Must be able to work between 8 am and 8pm Monday to Friday.●50% bilingual candidates, require them to be located in either Ontario or Quebec.●Service now and SAP experience.●Empathy, active listening, drive to have first contact resolution.●Bilingual in English and French are must haves.Nice to Haves:●Workday Knowledge an asset●Ability to adhere to employee’s confidentiality●Ability to adapt to changes positively and great team player●Customer service experience●Passion for HR- hoping to advance their career in HRSummaryInterested in the Human Resources Administrator role in Mississauga? Apply online today!Candidates moving towards the next step of the recruitment process will be contacted. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Do you have strong organizational and communication skills? Are you an experienced administrator with a proven ability to work well both independently and as a team? Are you interested in working for a flexible, friendly company that values its employees? Then we have the perfect opportunity for you!Position: Administrator Jr. or Sr.Employment Type: PermSalary Rate: $50K - $52KHours: 8-4:30 or 9-5:30 Start Date: ASAPLocation: Mississauga (Tomken and Derry)If you think you'd be a great fit for this role, please reach out to matthew.colletti@randstad.ca@randstad.ca with your resume.AdvantagesWhat's in it for YOU?- Competitive Compensation Package with a unique annual bonus - Comprehensive Benefits Package (50%) including an Attractive Pension Plan (after 6 months)- Summer BBQs, team socials, family events- Business casual dress code (jeans allowed)ResponsibilitiesJob Responsibilities:- Receive incoming telephone calls for the Sales Team, ASG Team, Marketing Team and Indalco, - Respond to internal and external inquiries as appropriate, forward messages and request to sales staff and re-route callers when appropriate in a courteous and friendly manner.- Enter, process, and invoice all customer orders.- Assist in handling parts order inquiries.- Create and process Inventory/Requisition Forms and coordinate and process all rejections and returned goods activity.- Resolve inventory issues and cooperate with other departments to resolve issues related to planning, purchasing, inventory management, customer orders/returns, and production.- Create and issue POs to vendors and follow up on all outstanding orders.- Manage the master data that is relevant to planning and purchasing.- Create pro forma invoicing; detailed progressive billing.- Manage Master Data; creating MDRs for part numbers and ODCs for customer accounts.- Expense orders for ASG and Sales team.- Monitor and manage inventory; goods movements. (Consignment orders; creating, monitoring loaner units and returns.- Assist with ASG production planning.- Invoice customers for service calls by technicians.- Ensure files for all documentation are maintained.- Act as the backup to Reception and be familiar with all the key functions.- Create and run reports; expense, backorders, and outstanding POs from vendors for this position including assisting to coordinate meetings, special events, conference calls travel, catering, office/Kitchen, and facility supplies- Greet visitors to both organizations with a friendly, diplomatic, and professional demeanour on all occasions.- Conduct any general duties, specific projects, and responsibilities as assigned or required by the Project Development/ Customer Service Manager in a timely and professional manner.- Negotiate vendor terms and prices- Create Commercial invoice/NAFTA/Required Customs Documents- Provide Manufacturer's affidavit for shipments as needed- Assist with data entry for Annual Physical Inventory- Ensure customer contracts for FCPA are compliant (Veripoint)- Process domestic/international orders received from customers- Setup/extend customers upon receivership of customer POQualificationsQualifications:- Post-Secondary education (2-year Diploma/3 year degree or equivalent experience)- 2 years of relevant experience (Logistics, Inventory, and/or Administration preferred)- Familiar with purchasing, receiving, warranty, and rejection procedures and specifications.- Familiar with process control, inspection, and testing, as they apply to equipment and part orders- SAP knowledge a huge asset- Lotus Notes- Telephone Switchboard- Microsoft Office: Excel, Powerpoint, WordSummaryIf you think you'd be a great fit for this role, please reach out to matthew.colletti@randstad.ca@randstad.ca with your resume.Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca , along with your resumeCorporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to matthew.colletti@randstad.ca@randstad.ca, along with your resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.