Are you an experienced Program Manager who has managed a team in a healthcare setting? Have you managed national programs within the space? Do you have experience in managing the relationships with external stakeholders and overseeing program implementation, integration and growth? Are you working in a hospital or specialty health setting and looking for a new challenge and a new enterprise to join and grow with? Are you eager to work in a fast-paced setting to refine your program management and leadership skills and get to the next level of your career?
...
We are seeking an experienced Program Manager on behalf of one of our specialty health clients in Toronto to take a leadership role in oversight of programs related to their digital health platform and to help to grow their business through effective management. A successful candidate in this role would work closely with senior leadership and be responsible for building a team to ensure exceptional delivery of these programs and will have the chance to be involved in all aspects of the program building and implementation process. If you're looking to leverage your skills and experience to become an integral part of a fast-growing organization, apply today!
Advantages
- Hybrid role involving remote and on-site work (expectation is that a majority of the work will be conducted remotely, with some meetings being held at their site in Liberty Village) - this is a team leadership role
- Work schedule that typically runs through the daytime hours of M-F 9 am - 5 pm Eastern, however, this person will be running an operation nationally so there may be days that will require flexibility and there may be the need to flex to work an evening 12 noon - 8 pm instead of a 9 am - 5 pm day, to meet business needs. This candidate must be flexible to meet these national needs.
- Competitive salary offering (hiring team is open to discussion based on experience) and annual bonus eligibility
- Comprehensive benefits package and more
- Vacation PTO
- Work with senior leaders who are extremely approachable, empathetic, relatable and personable
- Excellent career growth potential, with access to other leaders who have followed a similar progression
Responsibilities
In this role, you report directly to the Director of Clinical Programs and will manage multiple programs and be accountable for the productivity of your team. You will be responsible for the implementation, integration and continued success of the programs under your oversight through effective liaising with internal and external stakeholders and triaging client feedback. You will collaborate with other leaders at the company to determine needs and build a team to facilitate the success of program delivery and grow the capacity for exceptional delivery in line with a continuous increase in scope over time. You will leverage your knowledge of electronic medication records (EMR) systems to manage client relationships and provide support to the programs and ensure client satisfaction. You will work with your team to make adjustments to ensure the success of the programs and steer the ultimate growth of the company.
Qualifications
- University degree in a relevant area of healthcare or equivalent industry-related experience
- Patient Support Program experience is required
- 5 or more years' experience in a related role, with 3+ years direct experience in stakeholder management
- Current or prior experience in implementation or direct use of EMR systems in any healthcare field
- The ability to attend in-person meetings in Toronto and travel within Canada as necessary, is required
- Ability to communicate in both English and French is an asset
- Prior experience in digital health launches and new user onboarding is an asset
- Adaptable to change with the ability to push to get the job done despite change occurring as a result of business/team growth - resilience is important
- Strong communication skills with the ability to effectively communicate with internal stakeholders at all levels and externally with the clinic partners - client-facing experience is required
- Continuous improvement mindset and ability to drive a team to achieve excellence is key
- Experience planning, coordinating and facilitating effective meetings
- Experience analyzing information in a manner that allows for effective and efficient decision making (KPIs, SLAs, etc.)
- Proficient with MS Office Suite (Outlook, Project, Visio, Excel, Word)
- Candidates who advance to hiring team interview(s) will be provided with a very detailed job description to prepare for their hiring manager conversation(s)
- You must be legally eligible to work in Canada and able to provide a minimum of 2 supervisory references if an offer is pending
Summary
Qualified, available and interested candidates are encouraged click "apply" on this page and submit an application via Randstad Canada's confidential career portal. We thank all applicants, but only those selected for interviews will be contacted immediately.
Randstad Canada and the organizations we recruit for value diversity and are equal opportunity employers. We are committed to providing accommodations for applicants, upon request, at any stage of the recruitment process in accordance with relevant provincial accessibility legislation and Human Rights Code(s). All applicants must make their requirements known when contacted.
We appreciate your application and thank you for your interest!
------------------------------------------------------------------------------------
Meet Randstad Healthcare:
Randstad Canada's Healthcare Division recruits for administrative, patient support, clinical, supervisory and managerial talent on behalf of healthcare facilities and settings. Administrative and patient support roles may be temporary or permanent in nature, whereas the majority of clinical, supervisory and management roles our division recruits for are full-time and permanent in nature. Clinical and management roles are supported by our Central (Ontario) Clinical & Management team. Administrative and patient support roles in the GTA are supported by our Non-Clinical Healthcare recruitment experts based out of Mississauga.
The types of healthcare settings we support include, but are not limited to, hospitals, clinics of various types (including allied health clinics and medical/surgical clinics), digital health companies, specialty and retail pharmacies, health and medical devices companies, NFPs and health charities, senior living facilities and related. We support progressive employers in a variety of professional healthcare practice settings who are looking for fantastic healthcare-educated and experienced candidates like you!
All communication is strictly confidential - we treat your personal information, and your confidential job search overall, with a great deal of respect.
There is absolutely no cost whatsoever for job seekers to use our services. We are hired by companies to help facilitate the recruitment and selection process and support candidates as they look to find rewarding work that can carry them forward - human forward. Watch this video to learn what we mean by "human forward:" https://www.youtube.com/watch?v=1cObQpA9sA0
Our involvement in the direct-hire recruitment process does not affect candidate compensation in any way.
Why apply for this opportunity via Randstad Canada – what is the process?
When you apply for a career opportunity via Randstad Healthcare and you are selected to move ahead in the selection process, we will discuss the role with you prior to presenting your information to our client, to determine whether or not the role suits your needs on various levels. If there is a good fit between our client’s requirements and your background, and your career path/company culture ‘likes,’ then we will professionally represent your profile directly to the hiring manager. We help manage the recruitment process. We will get you timely feedback concerning your application so you know where you stand. If hired, you are our client’s employee from day one. Our involvement does not affect compensation in any way.
Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.
We ask that you kindly submit any resumes/applications through the career portal exclusively, however, questions about our Healthcare Service offerings are welcome to be directed to Jennifer Andrew, Director, Health Services at jennifer.andrew@randstad.ca
Thank you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you an experienced Program Manager who has managed a team in a healthcare setting? Have you managed national programs within the space? Do you have experience in managing the relationships with external stakeholders and overseeing program implementation, integration and growth? Are you working in a hospital or specialty health setting and looking for a new challenge and a new enterprise to join and grow with? Are you eager to work in a fast-paced setting to refine your program management and leadership skills and get to the next level of your career?
We are seeking an experienced Program Manager on behalf of one of our specialty health clients in Toronto to take a leadership role in oversight of programs related to their digital health platform and to help to grow their business through effective management. A successful candidate in this role would work closely with senior leadership and be responsible for building a team to ensure exceptional delivery of these programs and will have the chance to be involved in all aspects of the program building and implementation process. If you're looking to leverage your skills and experience to become an integral part of a fast-growing organization, apply today!
...
Advantages
- Hybrid role involving remote and on-site work (expectation is that a majority of the work will be conducted remotely, with some meetings being held at their site in Liberty Village) - this is a team leadership role
- Work schedule that typically runs through the daytime hours of M-F 9 am - 5 pm Eastern, however, this person will be running an operation nationally so there may be days that will require flexibility and there may be the need to flex to work an evening 12 noon - 8 pm instead of a 9 am - 5 pm day, to meet business needs. This candidate must be flexible to meet these national needs.
- Competitive salary offering (hiring team is open to discussion based on experience) and annual bonus eligibility
- Comprehensive benefits package and more
- Vacation PTO
- Work with senior leaders who are extremely approachable, empathetic, relatable and personable
- Excellent career growth potential, with access to other leaders who have followed a similar progression
Responsibilities
In this role, you report directly to the Director of Clinical Programs and will manage multiple programs and be accountable for the productivity of your team. You will be responsible for the implementation, integration and continued success of the programs under your oversight through effective liaising with internal and external stakeholders and triaging client feedback. You will collaborate with other leaders at the company to determine needs and build a team to facilitate the success of program delivery and grow the capacity for exceptional delivery in line with a continuous increase in scope over time. You will leverage your knowledge of electronic medication records (EMR) systems to manage client relationships and provide support to the programs and ensure client satisfaction. You will work with your team to make adjustments to ensure the success of the programs and steer the ultimate growth of the company.
Qualifications
- University degree in a relevant area of healthcare or equivalent industry-related experience
- Patient Support Program experience is required
- 5 or more years' experience in a related role, with 3+ years direct experience in stakeholder management
- Current or prior experience in implementation or direct use of EMR systems in any healthcare field
- The ability to attend in-person meetings in Toronto and travel within Canada as necessary, is required
- Ability to communicate in both English and French is an asset
- Prior experience in digital health launches and new user onboarding is an asset
- Adaptable to change with the ability to push to get the job done despite change occurring as a result of business/team growth - resilience is important
- Strong communication skills with the ability to effectively communicate with internal stakeholders at all levels and externally with the clinic partners - client-facing experience is required
- Continuous improvement mindset and ability to drive a team to achieve excellence is key
- Experience planning, coordinating and facilitating effective meetings
- Experience analyzing information in a manner that allows for effective and efficient decision making (KPIs, SLAs, etc.)
- Proficient with MS Office Suite (Outlook, Project, Visio, Excel, Word)
- Candidates who advance to hiring team interview(s) will be provided with a very detailed job description to prepare for their hiring manager conversation(s)
- You must be legally eligible to work in Canada and able to provide a minimum of 2 supervisory references if an offer is pending
Summary
Qualified, available and interested candidates are encouraged click "apply" on this page and submit an application via Randstad Canada's confidential career portal. We thank all applicants, but only those selected for interviews will be contacted immediately.
Randstad Canada and the organizations we recruit for value diversity and are equal opportunity employers. We are committed to providing accommodations for applicants, upon request, at any stage of the recruitment process in accordance with relevant provincial accessibility legislation and Human Rights Code(s). All applicants must make their requirements known when contacted.
We appreciate your application and thank you for your interest!
------------------------------------------------------------------------------------
Meet Randstad Healthcare:
Randstad Canada's Healthcare Division recruits for administrative, patient support, clinical, supervisory and managerial talent on behalf of healthcare facilities and settings. Administrative and patient support roles may be temporary or permanent in nature, whereas the majority of clinical, supervisory and management roles our division recruits for are full-time and permanent in nature. Clinical and management roles are supported by our Central (Ontario) Clinical & Management team. Administrative and patient support roles in the GTA are supported by our Non-Clinical Healthcare recruitment experts based out of Mississauga.
The types of healthcare settings we support include, but are not limited to, hospitals, clinics of various types (including allied health clinics and medical/surgical clinics), digital health companies, specialty and retail pharmacies, health and medical devices companies, NFPs and health charities, senior living facilities and related. We support progressive employers in a variety of professional healthcare practice settings who are looking for fantastic healthcare-educated and experienced candidates like you!
All communication is strictly confidential - we treat your personal information, and your confidential job search overall, with a great deal of respect.
There is absolutely no cost whatsoever for job seekers to use our services. We are hired by companies to help facilitate the recruitment and selection process and support candidates as they look to find rewarding work that can carry them forward - human forward. Watch this video to learn what we mean by "human forward:" https://www.youtube.com/watch?v=1cObQpA9sA0
Our involvement in the direct-hire recruitment process does not affect candidate compensation in any way.
Why apply for this opportunity via Randstad Canada – what is the process?
When you apply for a career opportunity via Randstad Healthcare and you are selected to move ahead in the selection process, we will discuss the role with you prior to presenting your information to our client, to determine whether or not the role suits your needs on various levels. If there is a good fit between our client’s requirements and your background, and your career path/company culture ‘likes,’ then we will professionally represent your profile directly to the hiring manager. We help manage the recruitment process. We will get you timely feedback concerning your application so you know where you stand. If hired, you are our client’s employee from day one. Our involvement does not affect compensation in any way.
Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.
We ask that you kindly submit any resumes/applications through the career portal exclusively, however, questions about our Healthcare Service offerings are welcome to be directed to Jennifer Andrew, Director, Health Services at jennifer.andrew@randstad.ca
Thank you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show lessshow more
