Senior Systems Administrator

Advantages
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Responsibilities
Systems Administration (45%):
•Provide detailed reports to Manager on system configuration and status to meet risk assessment, planning and procurement requirements.
•Work with colleagues and other resources to help:
odesign system architecture,
odesign, maintain, and support cybersecurity practices,
odesign, maintain, and support identity management practices,
oinstall and maintain servers, storage and backup hardware and software,
oadminister Microsoft 365,
omonitor systems for security, performance, and reliability,
oadminister accounts on various systems (e.g. Unix, Windows, Colleague), and
oadminister backups and backup software, ensuring system restore requirements are met.
oadminister file and print services.
•Document system configuration to recognized international standard.
•Document processes and procedures.
•Oversees the physical infrastructure of the data centre. This includes server/storage hardware, racks, cabling, power and cooling.
•Work within Change Management framework, writing Requests for Change and communicating with Change Advisory Board.
•Work within Project Management Framework, developing Project Charters and other documents.
•Identify and resolve system issues as necessary to prevent or recover from interruptions using the IT Service Management system to record progress and document solutions.

Subject Matter Expert (25%):
•Technical subject matter expert
oHyperconverged Infrastructure
oVMware, vSphere, vCenter
oData centre environment (power, cooling, cabling)
oWindows Servers
oMicrosoft 365
oAzure
•Leads the team through technology or process changes.
•Ensures work is performed to agreed standards, such as ITIL.
•Escalates issues to the Manager.

Knowledge Maintenance (10%):
•Maintain awareness of industry best practices; liaise with vendors and other third-party providers to as required to stay current with evolving technology, software revisions, bug fixes, and to obtain product information.
•Receive and manage confidential, personal, and proprietary information using sound judgment to remain in compliance with all university policies and privacy legislation.
•Act as a backup resource person in other areas of Technology Services in the absence of colleagues.

Other Related Duties (5%):
•Other related duties as required.


Qualifications
Computer Science or an appropriate combination of another degree combined with relevant IT training and experience.
MINIMUM 5 years of Experience in:
•Microsoft Windows Server administration skills are required, including:
oBuilding servers from scratch and virtualization
oActive Directory User, Group, Policy management
oAD design
oAzure AD administration
oLicense assignments
oStorage management
oAccess management
oPowerShell, C#, VB Programming
•Microsoft 365 Administration
oUser administration
oApplication administration, including MS Teams and SharePoint
oAutomation tools
•MS SQL Server administration.
•Linux server administration skills are an asset but can be developed on the job.
•VMware deployment, maintenance, and server administration.
•TCP/IP Networking knowledge:
oFundamentals of TCPIP
oDHCP, DNS & Host Administration
oEmail Administration
•Cybersecurity practices.
•Certifications in any of the above is an asset.
•Good verbal and written communications.
•Must manage multiple priorities, while maintaining relationships with technology users.
•Can solve complex problems working with others.


Summary
Organization involves critical decision-making and may include modification of plans, procedures, schedules, and goals to meet objectives. This type of organization may be required to meet objectives under strict time constraints

Provide technical or functional guidance to other staff or volunteers. (Other Technology Services staff; faculty and staff in other departments.)

Teamwork is an important part of the job. Individuals collaborate with team members to achieve group objectives and provide support during operations and project activities.

The ability to communicate relatively complex issues in terms that clients can comprehend, verbally and in writing, is key to being successful in the job.

The job requires flexibility in work scheduling. Although the position has no official “on call” periods, the incumbent is expected to respond after hours to troubleshoot server problems or address environmental issues in the Datacentre. Frequently, this position is required to perform work in the Operations Window which is either early mornings, late evenings, or weekends


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.