Service Desk Analyst HYBRID

As a Service Desk Analyst with our Regina client, you’ll receive
• Competitive market hourly rates.
• A 16-month contract with high potential for extension.
• Remote interview process.
• Hybrid work environment

What will you do?
As a Service Desk Analyst with our Regina client, you will:
• Assist staff face to face, virtually, by phone or chat.
• Resolve issues with technology through one-on-one interactions
• Troubleshoot a variety of first-level IT support issues on different platforms and programs


How do you qualify?
To qualify for the Service Desk Analyst role with our Regina client, you must have:
• In-depth knowledge of common software and operating systems.
• 2 years of Service Desk/Tier 1 experience
• Ability and willingness to learn new tools.
• General knowledge of computer systems, analysis techniques, and ITIL processes.
• Knowledge of computer hardware and peripherals
•Knowledge of iPhone and Android devices

If the prospect of building a career in the technical and business domains by providing support while honing your Technical Analyst skills intrigues you, then the Service Desk Analyst role with our Regina Saskatchewan client could be the perfect opportunity for you!

Please contact Fiona Zhao at:
fiona.zhao@randstad.ca
For more information, or click the Apply button now!


Advantages
What’s in it for you!
As a Service Desk Analyst with our Regina client, you’ll receive
• Competitive market hourly rates.
• A 10-month contract with high potential for extension.
• Remote interview process.
• Opportunity to work from home during Covid-19.

Responsibilities

What will you do?
As a Service Desk Analyst with our Regina client, you will:
• Provides 'in incident' phone and report support as part of the service desk.
• Provides 'in incident' phone and report support as part of the service desk
• Investigates, analyzes and responds to incidents


Qualifications
How do you qualify?
To qualify for the Service Desk Analyst role with our Regina client, you must have:
• In-depth knowledge of common software and operating systems.
• 2 years of Service Desk/Tier 1 experience
• Ability and willingness to learn new tools.
• General knowledge of computer systems, analysis techniques, and ITIL processes.
• Knowledge of computer hardware and peripherals
•Knowledge of iPhone and Android devices

Summary
If the prospect of building a career in the technical and business domains by providing support while honing your Technical Analyst skills intrigues you, then the Service Desk Analyst role with our Regina Saskatchewan client could be the perfect opportunity for you!

Please contact Fiona Zhao at:
fiona.zhao@randstad.ca
For more information, or click the Apply button now!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.