Service Parts Coordinator

Straight morning shift 7:00 am - 4:00 pm

Do you have strong attention to detail and know how to monitor and respond client requisitions?
Do you have previous experience in a coordination role between clients and service departments?
Do you have experience reading drawings and blue-prints?
Do you have great computer and customer service skills, have done management orders and tracking of parts and inventory?
Are you a great communicator and know how to work independently and within a team?
Do you have experience in shipping/receiving ?
Do you go always an extra mile to provide great customer service support?
Have you worked previously with manufacturing parts, and are you mechanically inclined?

This position as a Service and Parts Coordinator opened up because the increase of demand and growth with the company.

The Service and Spare Parts Coordinator’s role is to process incoming requests for service and spare parts, determine actual service and material required, arrange for machining or purchasing of requested material and coordinate service on site as well as packaging and shipping of requested material.

This position is also responsible for invoicing of service and spare parts orders as well as maintaining filing cabinets with backup documentation.

This position requires a minimum of 3-5 years of experience in a manufacturing environment in a similar position

If you are looking for your next career in a clean and organized custom manufacturing company as a direct PERMANENT employee in the Concord area reach out today!

We look forward to hearing from you!

Please email "PARTS" For a faster response to allocate your application.
Jose Jimenez at 905.795.3849 or email Jose.Jimenez@Randstad.ca

Advantages
What's in for you!

* direct PERMANENT hire from day one
* great salary opportunity $60 - $67K to start
* salary review increase based on performance
* extensive Manulife benefits package
* great company environment and culture
* stability and growth
* straight day sifts, rarely overtime
* Opportunity to qualify for 3 week vacation during your first year depending on your experience and qualifications

Responsibilities
What you will be doing!

* monitor and respond to electronic and verbal requisitions
* take ownership of customer issues and determine exact replacement parts and/or service needed (coordinate with engineering department as necessary)
* process orders in JobBoss software: obtain vendor quotes and ensure service and parts are sold at a designated margin
* create quotes to customers, obtain purchase orders from customers, and send order acknowledgements
* arrange for in-house machining or outsource material by issuing Purchase Orders
* keep accurate and complete records by documenting customer service actions,
* oversee packaging of material, shipping documentation and shipping arrangements
* invoice for material shipped and service provided

Qualifications
* high school diploma required. College diploma in mechanical engineering is an asset.
* 3-5 years of customer service experience, knowledge in purchasing an asset
* MUST have experience in some service parts coordination between clients and technicians
* Experience reading drawings and blue-prints
* Very Quality oriented
* critical thinking, strategic leadership, organized, accurate with attention to detail
* excellent interpersonal skills, strong customer service focus
* Proficiency in English, both verbal and written
* ability to lift 50 lbs.
* proficiency in Microsoft Office, order processing software
* proficiency in reading mechanical drawings produced in AutoCAD / Solid Works
* proficiency in online shipping software of all major couriers (UPS, DHL, FedEx)
* proficiency in LTL Bill of Lading, Customs Documentation, CUSMA

Summary
If you are looking for your next career in a clean and organized custom manufacturing company as a direct PERMANENT employee in the Concord area as a Service Parts Coordinator reach out today!

We look forward to hearing from you!

Please email "PARTS" For a faster response to allocate your application.
Jose Jimenez at 905.795.3849 or email Jose.Jimenez@Randstad.ca

If you know of anyone who would be a good fit for this role please let us know, and we will be happy to talk with them.

We appreciate all applications; however, we will only be reaching out to those who meet the client’s qualifications. Please check out www.randstad.ca for all of the roles currently open at Randstad! If this isn’t exactly what you are looking for, please let us know what you’re looking for and we would be happy to assist you in finding your dream career in skilled trades!

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.