service technician - oshawa, Oshawa

randstad canada
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job details

oshawa, ontario
skilled trades and industrial management
job type
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randstad canada
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job description

Do you have strong technical aptitude and enjoy working with your hands? Do you have strong problem-solving skills and very customer service focused? If so, bring your talents and join our client, a global leader in developing transaction technologies, as a Service Technician in their Oshawa territory.

As a Service Technician, you would be responsible for the maintenance and repair of products and POS systems within an assigned territory to ensure customer satisfaction. Such products include ATMs, Self Checkouts, Kiosks, and Lotto terminals.

Your duties as Service Technician will include:
* Diagnosing problems based on information provided in assigned calls and from customers on site to determine all issues
* Completing repairs of equipment (repairs, replacing components/modules, unit replacements, software upgrades, etc)
* Staging, installing, and testing the products/systems
* Performing preventative maintenance on assigned products
* Site preparation and cabling
* Handling proper call management to ensure customer satisfaction
* Accurately reporting information (i.e. recording proper serial numbers)
* Escalating problems to a proper level
* Other duties as requested

If you are customer service focused with strong attention to detail, records management skills, and technical aptitude, we'd like you to join our client for this exciting opportunity!

Why you want the Service Technician role:
-Work for a global leader in developing transaction technologies
-Permanent employment
-Competitive pay
-Afternoon/Night premiums
-Annual merits and KPI bonuses
-Benefits (health, dental, life insurance)
-Company vehicle and phone provided
-Initial training provided with ongoing training in the future
- location: Oshawa
-Start date: ASAP

Previous Service Technician experience or strong technical aptitude
High School diploma or higher
Clear criminal check
Good credit
Valid driver's licence
Excellent communication skills
Strong customer service focus
Excellent organizational skills
Strong attention to detail
Process driven

If you're interested in the Service Technician in Oshawa, please apply online at Qualified candidates will be contacted.

Human forward!


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.