Shipping Coordinator

Advantages
- Competitive salary
- Permanent opportunity
- Benefits offered after probation
- Work in a supportive team environment
- Monday - Friday 7am -3:30pm
- West Edmonton location

Responsibilities
Health and Safety
• Comply with all Crossroads C&I and Occupational Health and Safety (OH&S) requirements.

Shipment Scheduling
• Maintain communication with the shipping department, fabrication department, purchasing department, and customer service department, while creating daily truck load and LTL shipping schedule.
• Review open customer orders. Monitor daily schedule to ensure efficient loading of the shipping department while ensuring customer requested shipping dates are met.
• Prepare documentation, maintain record, and coordinate logistics for product shipment.
• Ensure all shipping documents have been printed and are being controlled; conduct periodic audits on outstanding documents.
• Maintain shipping records, including providing tracking or shipping history information to customers on request.
• Generate shipping output documents and labels as required.
• Review previous days schedule to ensure orders have been shipped; follow up on orders that are still outstanding.

Office Operations
• Lead shipping office operations to ensure daily schedule is carried out
• Lead and direct dispatchers on picking scheduling and truck dispatching
• Assist warehouse supervision in resolving employee issues within the office
• Organize vacation schedules
• Train mentor, and orientate new employees to shipping office functions.

Daily Reporting
• Publish daily shipping schedule and capacity plan to company stakeholders.
• Communicates status of shipping activities as required.
• Compile and maintain daily, weekly, and monthly warehouse statistics.
• Communicate shipping volumes and priorities closely with the Warehouse
manager in order to optimize available resources.

Customer Service
• Provide exceptional customer service by developing good working relationships with all stakeholders in the business.
• Resolve customer problems and complaints as they pertain to shipping errors or delays to ensure customer satisfaction.
• Effectively lead cross-functional root cause and corrective action to resolve customer-related shipping issues.
• Communicate issues with orders to customer service department to ensure customer orders are fulfilled and shipped on time, or so that issues can be communicated to the customers in a timely manner.

Order Management
• Audit open order reports daily to ensure all invoicing is completed in a timely manner; follow up to with business processing centre to ensure this is accomplished.
• Stay up-to-date on all orders in the system and follow up on orders as they approach the requested shipping date.
• Reviews inventory position daily and weekly against outstanding orders and sales forecasts and takes action to expedite inbound shipments to meet customer demands
• Follow up on printed but not shipped orders on a daily basis.

Annual Physical Inventory Count
• Employees are expected to assist in the annual physical inventory count.



Qualifications
Skills:
• Possess strong organization and time management skills.
• Ability to solve problems and make decisions independently.
• Ability to deal with people effectively in many different situations.
• Possess excellent communication skills, both oral and written.
• Ability to work well under stressful conditions and meet deadlines.
• Strong Microsoft Office applications experience
• Experience working with a large MRP/ERP system to accomplish shipping activities

Knowledge:
• Strong knowledge of distribution, shipping and customer service.
• Knowledge of ISO systems
• Knowledge of workplace safety issues, both regulatory and company policy.

Abilities:
• Able to stand for long periods of time.
• Mathematical aptitude is beneficial.

Education:
• A post secondary education in supply chain management would be desirable
• Training in Microsoft Office would be beneficial.
• Oracle ERP system experience

Experience:
• 2 to 5 years in a scheduling role
• Previous experience operating in an ISO structured environment
• Experience analyzing data

Summary
If you think you could be exactly who we are looking for, please reach out directly to us today! This position will not be available for long! Please apply via this application link, alternatively you can email angeliza.vargas@randstad.ca

We thank all applicants for applying. Only those who are qualified will be contacted for an interview.

Looking forward to hearing from you!

Angeliza

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.