showroom supervisor - victoria, Victoria

randstad canada
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job details

victoria, british columbia
administrative support
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randstad canada
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job description

Randstad Victoria is now looking for a Showroom Supervisor. The Supervisor supports the Showroom management team particularly in the areas of customer service, in preparing the store for business each day, closing procedures and stock handling.

Essential Role Functions

Customer Service

- Assisting all commercial and residential customers in the showroom and on the telephone by providing as detailed information as possible regarding the products and services offered by Russell Hendrix
_ Lead by example - demonstrates the highest standards of customer service and motivates the staff to provide an exceptional customer experience
_ Work with the Showroom manager to provide the sales team with the appropriate training to handle all customer types and provide the appropriate kinds of services
_ Work with the Showroom managers to provide effective floor management and ensure staff coverage in all areas of the store at all times
_ Handle returns, gift certificate generation and any other service related topics that help support Heaths vision of creating and allowing for a wonderful customer experience for all of our customer types

Operational Best Practices

_ The role of the supervisor is to support the management team in all appropriate tasks concerning the efficient and effective operations of the store. These tasks include cycle counts, transfer receiving, price label auditing, handing breakage and helping to minimize shrink
_ Responsible for ensuring the store meets company guidelines in opening and closing standards, cash handling and store security
_ Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.-Lead by example and ensure associates comply with all Company policies and procedures
_ Responsible for ensuring that the fixtures and interior of the store are in good repair and free of noticeable damage. Also responsible for the store exterior and outside areas that are viewed by the customer

Financial Management

_ Help to set daily sales targets for the team and work alongside staff to achieve the goals.


_ Lead, demonstrate and foster an environment of clear, open, honest communication and progressive feedback on all topics ranging from daily operations through to the company vision
_ Ability to think through complex issues and allocate time to execute multiple tasks and changing priorities
_ Demonstrate effective communication, organization and leadership skills at all times
_ Enjoy working in an ever changing and progressing work environment and be able to take a leadership position with the team during times of change

Qualifications and Requirements

_ Minimum 2 years team management experience, ideally in retail or appliances
_ A proven track record of managing staff at the supervisor level who is excited to meet and exceed company goals for customer service, sales and operational goals
_ Excellent organizational skills
_ A great reputation for producing excellent customer service and as such, great sales
_ Strong analytical skills, good at math and calculations
_A strong and clear communicator along with a sense of humor

What they Offer:

- $50-55 000 annually
- Vacation
- Benefits after 3 months
- Monday to Friday 8-5pm

If this sounds like you, then we would love to hear from you! - Please email your resume to or Please register online at and one of our staffing consultants will review your application, All applications are welcome but only those who meet the requirements will be contacted.

Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!

Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help.

We look forward to hearing from you!


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.