solutions engineer, Ottawa

randstad canada
job type
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job details

ottawa, ontario
job type
reference number
randstad canada
apply now

job description

Be part of the growing company! Located in Ottawa, we are sourcing Solutions Engineer specializing in Virtualization technologies. You would play a key role as a subject matter expert (SME) for assigned vendor products and technologies while assisting in presales and delivery opportunities for Virtualization and Cloud Infrastructure.

Technical competency and a commitment to continual development in certification and training in each areas of expertise are critical in delivering professional services engagements is mandatory to be successful in this role.

The Solutions Engineer is responsible for working closely with the Sales Team and Account Managers in a customer facing role to develop the technical architecture of the proposed hardware, software or professional services solutions to in order meet customer requirements. The position also co-ordinates the involvement in proposals, tender responses, product/solution demonstrations, and presentations.

Core Responsibilities:

Pre-Sales Support
• Participate in sales meeting with Account Managers to provide solutions, technologies and service differentiation in order to move sales cycle forward.
• Works with Account Managers to identify opportunities and qualify customer requirements;
• Assists Account Managers in coordinating “technology updates” to customers;
• Gathers customer requirements and recommends cost effective architecture and solution designs;
• Works with Account Managers to develop account and product strategy, if required;
• Ensures accurate delivery of configuration documents and solution specifications;
• Validates technical architecture and configuration for complex quotations and proposals;
• Supports pre-sales activities such as customer presentations and demonstrations;
• Provides technologies and product recommendations for marketing campaigns;
• Provides periodic technology updates to the sales team;
• Effectively manages relationship and works with vendor partners;
• Assists in identifying and leveraging partner resources in satisfying customer requirements (vendor and distributor)
• Supports the design and development of the technical content defined in the statement of work;
• Develop and maintain products and technologies knowledge for Data Center, in particular server, network and storage
• Assist in developing statement of work for consulting and implementation services on Data Center and solutions.
• Participates, as needed, as a technical expert in the pre-sales qualification;
• Conduct workshop and consulting approaches on Next Generation Data Center and Cloud type of reference architecture discussion

Knowledge and Core Competencies:
• Proven experience in presale and implementation experiences on HPE and VMware
• VCP in Data Center, VSAN and NSX
• Minimum 8+ years on Broad knowledge of IT and Data Centre infrastructure strategies, solutions and concepts as well as working experiences within data center such as:
o Data Center Infrastructure architecture in compute and virtualization
o Data Center Network technologies
• Good background and understanding on VMware, Red Hat and Microsoft hypervisors technologies
• Knowledge in Cloud, Converged and HyperConverged infrastructure will be important;
• Ability to interact and deliver presentations with clients at all levels from business executive to technical staff, while messaging concisely and effectively to each;
• Core pre-sales skills including:
o Ability to lead opportunity related activities from initial client meeting to development of proposals;
o Ability to scope projects effectively by identifying client requirements and producing appropriate SOWs, project team structures;
• Strong problem solving skills
• Ability to exercise independent judgment
• Ability to be flexible and work in a fast paced collaborative environment
• Excellent communication skills both oral and written, most important, presentation skill
• Has a positive, professional attitude and strong customer service orientation.

Core / Functional Competencies:
• Ability to participate in multiple projects simultaneously; managing multiple priorities and effectively and independently prioritizing tasks accordingly;
• Ability to interact and deliver presentations with clients at all levels from business executive to technical staff;
• Core consulting skills including:
o Active listening and translating client requirements into tangible outcomes;
o Management of client expectations;
o Ability to lead the completion of deliverables to client and meet quality expectations;
• Ability to exercise independent judgment;

Education: Post graduate degree or diploma is required.
VMware VCP/VTCP certifications, HPE MSA in DC/Storage, AWS/Azure architect

Experience: A minimum of three to 5-8 years of related pre and post sales experience.

Please apply online for immediate consideration, thank you!
Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.