technical call center representative, Burlington

randstad canada
job type
$ 16.00 per hour
apply now

job details

burlington, ontario
contact centre and customer care
job type
$ 16.00 per hour
reference number
randstad canada
apply now

job description

Are you a Customer Service Superstar located in the Burlington area? Are you looking for a new challenge in a busy call center working for a household name in the telecommunications industry? Do you have a natural technical aptitude? If you answered YES your next opportunity is awaiting!

A well known telecommunications company located in Burlington is looking for a number of Technical Customer Service Representatives to join the growing call center technical support team on a long term contract.

Why do you want the job?
- Work for a household name in the telecommunications industry
- Long term contract opportunity 3-6 months with potential for extension or permanent hire
- Gain valuable experience and a recognizable company name on your resume
- Full time hours
- Rotating shifts Monday to Sunday between 7 am to 11 pm
- Extensive training program 2 weeks of in class training
- Great location in Burlington (QEW and Burloak)
- Close to Go Train and transit accessible
- Onsite cafeteria and Foosball table
- Laid back and social environment with friendly staff
- Jeans allowed daily
- Weekly pay
- Benefits available for temporary workers

What will you be doing?
- Answering inbound calls to provide customers with technical support for modems for phone, cable and/or Internet
- Follow up with customers in a timely manner
- Troubleshooting when necessary
- Data entry

Who are you?
- 1+ years of customer service experience is required
- Call center experience is preferred
- Proven ability to multitask and work in a fast pace environment managing multiple demands
- Excellent verbal and written communication skills
- Strong technical aptitude
- Experience with technical products is considered a strong asset
- Must be available to work a rotating full time schedule Monday to Sunday between 7 am and 11 pm
- Must be available to start on Monday September 30th 2019

To apply:
1. Create a Randstad profile and apply directly to the posting
2. Email resume to or


Phone Number:
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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.