Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill multiple Technical Customer Service Representative positions in a contact center in Winnipeg.Due to COVID 19, this opportunity is to work remotely from home permanently - hardware will be provided.We have partnered with one of Winnipeg's fastest-growing companies and are seeking English-speaking and BILINGUAL candidates to fill multiple permanent opportunities. This is an immediate opportunity - Apply with us today, interview this week, start next week. Literally!!!!Are you tech-savvy, are comfortable navigating a smartphone, computer or laptop? Do you have great communication skills and like to problem solve? Are you looking for permanent full-time work with an essential employer? If that sounds like you, contact us ASAP, we would love to hear from you!We are looking for candidates who have open availability between either 7 am - 5 pm or 12 pm - 10:30 pm Monday-Sunday. You will only be scheduled 5 days per week for 8.5 hours but need to be fairly flexible until a schedule is created. You need to be able to work full-time permanently and have a valid work permit.Equipment is provided, but it must be picked up in person at the office.Advantages• $13.40 to start for training and then $14.40 ongoing• Incredible company culture• Career advancement potential• Great opportunity for growth• WORK FROM HOMEResponsibilities• Address customer inquiries, concerns and receive feedback, troubleshooting basic technology issues• Thoroughly document all customer communication• Follow up with customers to ensure customer satisfaction and retentionQualificationsWhen contacted, you will be asked for your availability Monday through Sunday between the hours of 7:00 am - 10:30 pm 7 days a week. This is due to flexibility in scheduling and those candidates with the best availability are more likely to be chosen for an interview.You will only be scheduled for 5 days a week for 6-8.5 hours a day within your availability. This is due to shifts varying in times.* Must have a quite space to work from home with good internet connection* You need to be able to hardwire your internet - No Wi-Fi allowed due to security concerns• Must be fluent in English• Must have at least 1 year of customer service experience• Committed to providing exceptional customer service• Excellent attention to detail• Accurate and timely documenting of client/customer communication• Strong working knowledge with smart phones, tablets, computers, laptops and tech trouble shooting experienceSummaryAll information and resumes received will be treated with strict confidentiality!Ways to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to email@example.com and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.