Technical Writer -REMOTE

Write, review and coordinate living documents regarding operational and user support materials, as well as policies and procedures

In addition, this person will:

- Maintain a high degree of technical knowledge and collaborations with all partners to ensure effective and up to date communication.

- Working with the Centre of Advanced Computing, you will bring coordination, and technical knowledge to the development of the policy and procedures when it pertains to the OHDP-Q platform.

- You will work closely with the technical lead and platform engineers to obtain in-depth technical comprehension of functionality and descriptions.


Advantages
- This work can be done REMOTELY from anywhere in Canada as long as the person is available during core business hours ((Monday-Friday),
from approximately 8:30am to 4:30pm EST)

Responsibilities
Deliverables and Objectives
- Coordinate, write and review documentation, including process and user documents.

- Coordinate, write and review Visio diagrams, including network diagrams, data-flow diagrams, activity diagrams and event-driven process chains.

- Maintain a high degree of knowledge/expertise in the use of computer operating systems, software applications, computer networking, and other aspects of information technology.

- Update, share and communicate updated version of documents.
 Prepare, equip and support individuals to successfully adopt change management in order to drive organizational success and outcomes.

- Prepare reports in support of Regulatory Compliance activities

- Perform background preparation, fact-checking and translation of technical information into accurate text that is understandable, readable, and appropriate to the audience and medium.

- Review and edit documents to correct for structure, grammar, style, and persuasiveness.

- Provide project management support, including meeting minutes.

- Contribute to data collection processes with relation to the OHDP-Q platform


Qualifications

Experience and Qualifications

To effectively address these deliverables, the following work experience and qualification are required:
- University degree in Engineering or Technical communications, English or a related field.

- Minimum of five (5) years’ experience in a technical writing role;

- Experience with preparation of individual and multi-author technical documents in a university or public sector environment is preferred.

- Proficiency at written documents and procedures is required.

- Experience in a research-driven academic environment is preferred.

- Ability to work independently.

- Capable of maintaining multiple tasks and reports as needed.

- Very strong analytical and problem-solving / troubleshooting skills to understand problems or assist in systems design / development as well as research solutions for problems that may have no readily available support.

- Effective interpersonal and communication (verbal and written) skills to interact with both technical and non-technical staff and clients at all levels.

 Consideration may be given to an equivalent combination of education and experience.



Summary
MUST HAVE QUALIFICATIONS

Degree in Engineering, Technical communications, English or a related field

Eexperience in a technical writing role - minimum 5 years

Experience .with preparation of individual and multi-author technical documentation

NICE TO HAVE QUALIFICATIONS

Education industry or Broader Public Sector experience preferred

Experience in a research-driven academic environment is preferred.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.