Our client, Canada's leading insurance and wealth management firms is looking for their next Client Services Representative to provide excellent support to their internal team and external parties. This is an ideal opportunity for an individual that has previous exposure to financial products or is eager and willing to learn (with a BA in commerce, business administration, finance). If you are looking for a step in the door to build a career within financial service, apply for this full time, permanent position!Advantages-Salary: 41,000 - 51,000.-3 weeks vacation, prorated care and wellness days, 6% discretionary bonus, RRSP contribution, insurance discounts.-Currently working from home, hybrid in the Fall.-A chance to build a career within the financial industryResponsibilities-Follow up on account information and overall support the administrative and advisor teams with quick resolutions (mainly internal queries or queries from an advisor from an external company)-Attend to and make inbound & outbound calls-Rectify situations and provide alternatives / solutions for service improvements -Maintain personal work queues to ensure completion of service inquiries and requests, providing follow up when necessary-Maintain a high level of productivity and accuracy when resolving work items-Provide knowledgeable and professional responses in a courteous and helpful manner -Client administration processing work when necessaryQualifications-Minimum of one to two years of customer service and/or call center experience.-Post secondary degree in the related field such as BA in commerce, business administration, finance.-Tech savvy; able to work within different platforms and is savvy with Outlook and the MS Suite.-Previous exposure to financial products such as mutual funds, TFSA, RIF, etc.-Excellent attention to detail, ability to rectify situations / provide solutions.-Can manage an increased workload during peak periods.-Bilingual (French & English) is an asset. SummaryIf you meet the criteria listed above, please apply now by creating a Randstad account online if you are not yet registered. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered. Thank you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.