TRI-CITY VIRTUAL JOB FAIR- FRENCH BILINGUAL CUSTOMER SERVICE

We are hosting a virtual job fair and we want to connect with all bilingual customer service superstars who are fluent in both English and French. We offer a variety of remote and hybrid roles in several industries, including finance, insurance, help desk/tech support, medical equipment, benefits administration, logistics, and customer experience. These roles start in April, and we are looking for motivated individuals to join our team.

Requirements:

3+ years of customer service or call center experience, or a combination of both
Excellent communication and organizational skills
Able to work in a fast-paced environment and navigate between different applications/tools
Post-secondary education is an asset
Must be bilingual in English and French
If you meet the above requirements and have a passion for providing exceptional customer service and meeting customer needs, we want to hear from you. Don't miss out on this opportunity to take your career to the next level. Apply now to be a part of our team!

Advantages
PERMANENT ROLES/ CONTRACT ROLES
BENEFITS
FLEXIBLE HOURS
HYBRID AND REMOTE OPPORTUNITIES
COMPETITIVE PAY
PROVIDED EQUIPMENT
WORK FOR WELL-KNOWN ORGANIZATIONS

Responsibilities
ANSWERING CALLS, EMAILS, FAX, LIVE CHAT
UPDATING CLIENT FILES
HANDLING INTERACTIONS FOR B2B AND B2C CUSTOMERS
BILINGUALISM (ENGLISH AND FRENCH) HIGHLY DESIRED

Qualifications
DO YOU HAVE EXPERIENCE IN ANY OF THE FOLLOWING?

CALL CENTRE
ORDER PROCESSING
HIGH VOLUME CALLS
DATA ENTRY
SAP, SALESFORCE, CRM, TICKETING SYSTEMS, MS OFFICE
CUSTOMER SERVICE IN THE FINANCIAL INDUSTRY
MUTUAL FUNDS EXPERIENCE
TECH SUPPORT
CREDIT ANALYSIS
FRAUD
COLLECTIONS

Summary
If you're interested, please contact Michael.Bertolini@randstad.ca with the subject line "Virtual Bilingual Job Fair" to book your phone screen.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.