Typist

Our client, a leading provider of background checks, is looking to hire a typist for their downtown Montreal office.

What the company will offer:
- 37, 5 h ;
- 2 weeks of vacation ;
- Insurance ;
- RRSP;
- Telecommuting (hybridization);
- Stable and human team;
- Salary range between 16,40$/h and 17,50$/h (depending on experience);
- Organization of 5@7, collaborative events, etc.
- Computer equipment provided (requires a good internet connection to use I.P. telephony)
- Start a career and progress through the company;



Advantages
- 37, 5 h ;
- 2 weeks off;
- Insurance ;
- RRSP;
- Telecommuting (hybridization) ;
- Stable and human team;
- Competitive salary scale according to experience;
- Organization of 5@7, collaborative events, etc.
- Computer equipment provided;

Responsibilities
- Clearly understand the nature and limits of the mandate given by the client;
- Customer service;
- Drafting of various documents in English and French;
- Revision of various documents in English and French;;
- Respecting the deadlines of services to clients;
- Ensure compliance with the company's privacy and security standards
- Work with team members to ensure excellent customer service
- Understand and apply the problem resolution policy ("escalation process") as necessary;
- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;
- Perform any other duties that may be assigned by a supervisor;

Qualifications
Knowledge and training
- High school diploma (DES);
- Bilingualism in written and spoken French and English;
- Excellent writing skills in French and English
- A minimum of one year of experience in customer service (high volume of calls);
- Excellent computer skills (MS Office Suite);
- Strong organizational skills, autonomy, attention to detail;
- Ability to clearly communicate research results;
- Good oral and written communication skills;
- Ability to work both in a team and individually;
- Ability to work in a changing environment;

Summary
Are you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.

We look forward to speaking with you.

Human Forward !

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.