Warehouse Administrator

We have an exciting, full-time permanent opportunity with a leading optical and lens care company in Mississauga.Under the guidance and direction of the Business Manager, the Office & Account Services Co-Ordinator is responsible for the onboarding, setup and maintenance of both new and existing customers. The Office & Account services Coordinator plays an integral role in assisting in the implementation/maintenance of accounts in all work areas, as well as general office administration. Customer satisfaction is key, therefore the Office & Account Services Co-Ordinator is a self-starter with strong, interpersonal, problem solving, organizational, time management, and communication skills.Position: Office & Account Services Coordinator Employment Type: Permanent, Full-TimeHourly Wage: $21/hrHours: Monday – Friday | 8:30am – 5:00pmLocation: Mississauga, ON. (Ridgeway Dr & Burnhamthorpe Dr.)If you are interested in hearing more, please email your resume to shiela.perez@randstad.ca with the subject line “Office & Account Services”AdvantagesWhat’s in it for YOU?- Supportive and friendly team and management- Opportunity to work with a leading organization in the industry - Day Shift, Mon-Fri 8:30am - 5:00pm- Full Time Permanent position- Office close to the highway in MississaugaResponsibilitiesDuties and Responsibilities – Account Services - Maintain all customer accounts database in various systems (ie. OMICS, TOCDC, DVI and SAP etc.) - Process new accounts applications and onboard customers according to specific program specifications - Update SRx related customer program profiles as necessary - Coordinate process for invoicing / billing to customers - Process invoicing / billing to specific customer requirements (ie. Regular invoicing, Web billing, Email invoicing, Special Handling etc.) - Ensure accuracy in invoicing, resolve and follow up on rejected invoices and solicit assistance from other Team members as required - Create daily file + invoices for online archiving and Quebec customers (ie. Octacom, CEVIC), resolve any discrepancies - Generate and distribute customer reports as directed and assigned - Maintain, update, create customer purchase order file to ensure accuracy in invoicing - Maintain customer email address book on Business Machine (ie. Ricoh MFU, Lexmark etc) - Assist with the preparation and distribution of New Product Launches - Proactively solicit customer orders / identify program underutilization and engage with appropriate stakeholders - Maintain appropriate notes of customer actions/requests Duties and Responsibilities – Office & General Administration - Monitor, maintain and replenish stationary and office supplies - Complete supply requisitions/gather approvals for requisitions pertaining to our division- Maintain select files/documents associated with SRx business unit - Call and Process credit card transactions and distribute appropriate receipts/documents- Maintain relationships with assigned vendor partners - Monitor and maintain various Group Email Inbox and distribution/action as necessary - Input data into reports, generate reports, perform day end and month end processing duties as assigned- Process customer returns/remakes/redos according to appropriate SOP’s. Log data into reports.- Perform other general clerical functions as directed Other - Communicate with internal and external customers in a timely and professional manner- Assist other SRx departments as requested or when required - Review SOP’s, develop workflows to maintain maximum efficiency of all assigned tasks - Ensure all safety procedures are followed Qualifications- Minimum education requirement: College Degree- Computer literacy is a must: MS Office, Word, Excel, Email, Navigating Keyboard/Computer - Optical background considered an asset - Bilingual (English and French) an asset - Must have excellent communication skills (both verbal and written) - Must be able to work in a fast-paced, high-volume environment - Must be well organized, have excellent time management and multitasking abilities, and have a heightened sense of urgency - Experience in alpha-numerical recognition, interpretation and execution is an asset - Must work well in a team environment, as well as an individually with minimal supervision- Low, moderate and high noise levels (not to exceed standards) - Finger dexterity required to manipulate objects with fingersSummaryHow to apply1. Email your resume to shiela.perez@randstad.ca! 2. Apply on Randstad.ca!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you a Sales Admin professional with experience in supporting a sales department team? Do you have strong communication skills, attention to detail, and the ability to juggle multiple projects and deadlines? Are you looking for your next challenge in a fast-paced environment? We have the perfect opportunity for you to join a fun, collaborative, and energetic team!Our client in the Mississauga area is looking for a Sales Operations & Office Administrator for a PERMANENT opportunity in Mississauga. Under the direction of the Customer Solutions Manager, the Sales Operations and Office Administrator is responsible for the efficient administrative operation of the Canadian Sales Operation function. This role is responsible for providing direct support to the Canadian Sales team, input/coordination of sales activities, and generating and distributing sales-related reporting. The ideal candidate will have experience in supporting a sales team, superior computer skills, order management, invoicing, purchasing, and accurate data entry. The successful candidate will join a fun, collaborative and energetic team!Position: Sales Operations & Office Administrator Employment Status: Full-Time Permanent Location: Mississauga, ON (HWY 403 & Burnhamthorpe Rd W) Hours: Monday - Friday | 8:30am to 5:00pm Salary: $57,000 annually + bonus based on performance If you are interested in hearing more, please email your resume to shiela.perez@randstad.ca Advantages- Permanent, Full-Time Opportunity - Competitive Annual Salary + Bonus - Full benefits package after 3 months of employment including: Dental, Vision and Healthcare Coverage, 2 weeks of vacation , Group RRSP planResponsibilities- Coordinate and maintain up-to-date pricing and promotions for products and customers, including database updates.- Ensure customer setups and pricing are correct and up to date in systems; update customer information as required, including new setups, pricing, including customer database maintenance.- Support Pricing team with pricing issues as required.- Manage/support the NAR process and maintains Customer Master records in the database.- Support the CPIR process, including non-standard reporting/scorecards, including an entry in Integrify.- Support the Sales & Compliance team with respect to Vendor Buying Agreements.- Maintain competitive price shop documents and records.- Generate and build scheduled and non-scheduled (ad hoc) sales reports.- Assist the Sales team in responding to inquiries, process improvement, tracking, providing information as needed- Coordinate and support customer-initiated projects as required.- Manage consolidation and shipment of Canadian returns to Louisville.- Assist Sales team with coordinating customer trade show registration, logistics, samples.- Support order management, order entry, and call centre pertaining to Canadian business.- Provide support to Pricing/Marketing teams related to Canadian price increases.- Coordinate and organize meetings, training sessions, and company events.- Oversee receiving/courier/mailroom; pick up and sort incoming mail; receive incoming courier parcels; process outgoing general office mail, including courier – includes postage funds.- Build communications, letters, memos, reports, and general employee announcements- Actively assist in community outreach and associate social engagements such as United Way Campaign, employee appreciation, etc.- Maintain up-to-date files on insurance certificates—new requests as required.- Responsible for ensuring content on the company intranet and bulletin board is current.- Address office & warehouse maintenance concerns, including building maintenance issues (lighting, heating, cleaning), shipping / receiving after hours, etc.- Oversee office renovations, including execution and events related to renovation.- Assist with purchasing all major office equipment and furniture, ensuring efficient and cost-effective operations. Order and maintain suitable inventory of all office and kitchen supplies and ensure consistent price monitoring and comparison.- Process invoices for payment; reconcile accounts as required.- Act as Liaison with Corporate IT team to provide Canadian on-site IT support.Qualifications- 5+ years of previous administration or sales experience - Advanced knowledge of and proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook, Access.- Knowledge of Oracle, including OBIEE is an asset- Excellent verbal and written communication skills understanding the unique needs of different audiences.- Aptitude for learning new business applications- Strong initiative and ability to work independently.- Meet changing deadlines while still producing high-quality work- Able to balance urgent, short-term needs with strategic, long-term priorities- Adaptable and able to embrace the gray with a positive attitude- Build strong customer relationships, delivering customer-centric solutions- Make good, timely decisions securing and deploying resources effectively and efficiently.- Organized with strong attention to detail- Bilingual French communication skills (written and verbal) an assetSummaryHow to Apply? 1. Send your resume to shiela.perez@randstad.ca2. Apply online at Randstad.ca today! Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further! Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to matthew.colletti@randstad.ca, along with your resume. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.