what telemarketing agent jobs entail
Telemarketers work in an office environment and spend most of their day working on the phone, often using a dialer system to contact customers. Telemarketing agents can work a number of shifts. You may need to work days, afternoons, and weekends. Telemarketing agents are often placed on teams. You will report to your team leader. Some telemarketing agents may have the opportunity to work remotely and provide customer service using internet communication tools such as Skype.