70 jobs found for Customer Experience

We are seeking a Business Analyst with 10+ years of experience to support the design, development, and implementation of a Customer Experience Platform (CXP). The role involves business analysis, Agile leadership, stakeholder engagement, and process optimization to enhance service delivery and customer experiences.Advantages•Opportunity to work on a high-impact digital transformation project.•Engagement in Agile methodologies and enterprise architecture fr

Randstad team is looking for a motivated operations officer with experience with SLA's and analytical skills. The Customer Remediation Officer plays a key role in developing and executing strategic and tactical activities (through outbound and inbound calling programs) to support a legendary customer experience. This role involves gathering and delivering customer information while supporting business objectives. The position acts as a single point of cont

The Customer Experience team is seeking a passionate Software Solutions Architect to drive our digital transformation initiatives focused on data and customer experience, on behalf of our client. You will play a key role by collaborating with the enterprise architecture team and implementation teams to ensure that technological solutions adhere to the organization's reference architecture framework. We are looking for an expert who can master modern techno

The Web Specialist will support the development and maintenance of web content and workflows using modern CMS tools such as Umbraco, SharePoint Online, and the Microsoft Power Platform. The role involves managing a centralized service catalogue, building workflows, and improving customer experience through content accuracy, accessibility, and usability. The specialist will also be responsible for translating technical details into clear, business-friendly

Are you a passionate professional with experience in Operations? If so, this role is for you!This role Provides operational support, performs transactions and processing activities. Supports partner relationships, maintains operational effectiveness, meets business objectives and service level goals. Ensures customer problem resolution, contributes to customer experience, and adheres to bank policies and procedures. Identifies and escalates risks, particip

Develop and execute strategic and tactical activities (through outbound and inbound calling programs) supporting legendary customer experience in gathering and delivering customer information while supporting business objectives. Provide a standardized, consistent, and centralized (single point of contact) customer interaction model in the RFI (Request For Information) process. Manage risk and ensure accuracy by triaging all RFIs and information delivery r

You’re not just looking for a job, you’re building a career.If you thrive on solving problems, speaking with people, and making a difference in a fast-paced, tech-driven environment, we want to hear from you. One of our top clients is looking for a Bilingual Client Care & Sales Specialist to join their growing team in Montreal!Advantages💡 What’s in it for you?💰 Competitive compensation with full-time stability🧑‍🏫 On-the-job training with leadership tha

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have excellent communication and interpersonal skills?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Mississauga, ON (Hybrid) (2-3 days/week)Salary: $25/HourGlobal opportunities for professional g

The Operations Officer plays a key role in developing and executing strategic and tactical activities (through outbound and inbound calling programs) to support a legendary customer experience. This role involves gathering and delivering customer information while supporting business objectives. The officer will act as a single point of contact for customer interactions in the RFI (Request For Information) process, managing risk and ensuring accuracy. Prio

The Analyst Storage and Transportation Contracting works to execute the S&T Contracting process in a timely and accurate manner. While completing this process, the incumbent is accountable for compliance to both external regulated requirements and company policies and procedures.What you will do:• Create, process and administer Storage and Transportation contracts in accordance with policies and with a customer service excellence approach.• Investigate any

Are you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?If the answer is YES, we have an amazing opportunity for you!We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company locat

Are you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?If the answer is YES, we have an amazing opportunity for you!We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company locat

Randstad is seeking bilingual customer service professionals for our upcoming virtual job fair!We’re hiring for multiple positions, offering both remote and hybrid opportunities in various industries:FinanceInsuranceHelp Desk/Tech SupportMedical EquipmentBenefits AdministrationLogisticsCustomer ExperienceIf you're interested, please see below to learn more and connect with a recruiter to book your phone screen!AdvantagesPermanent and contract roles availab

We are currently hiring for a receptionist/office administrative professional individual for our client in Fredericton to begin soonThis is a vacation coverage for an Industry leading client in North America and excellent resume builder Please only apply if you are physically located in FrederictonMonday to Friday8:30am to 4:30 pmPlease read below for more details AdvantagesMonday to FridayWeekly salary and $20/hr + 4% vacation pay8:30am to 4:30 pmGreat c

We’re calling all bilingual customer service superstars to connect with a recruiter at Randstad for our upcoming virtual job fair!We have a variety of roles available—remote and hybrid options—across several industries including:FinanceInsuranceHelp Desk/Tech SupportMedical EquipmentBenefits AdministrationLogisticsCustomer ExperienceIf you're interested, please see below to learn more and connect with a recruiter to book your phone screen!AdvantagesPermane

We’re calling all bilingual customer service superstars to connect with a recruiter at Randstad for our upcoming virtual job fair!We have a variety of roles available—remote and hybrid options—across several industries including:FinanceInsuranceHelp Desk/Tech SupportMedical EquipmentBenefits AdministrationLogisticsCustomer ExperienceIf you're interested, please see below to learn more and connect with a recruiter to book your phone screen!AdvantagesPermane

We are currently hiring for a receptionist/office administrative professional individual for our client in Charlottetown to begin from 6th March until 14th March and longer This is a vacation coverage for an Industry leading Financial services client in North America and excellent resume builder Please only apply if you are physically located in CharlottetownMonday to Friday8:30am to 4:30 pmPlease read below for more details DO NOT SEND ME YOUR RESUME IF

Join our team as an Operations Officer II and contribute to the smooth running of a top bank. This role offers opportunities for growth, networking, and collaboration within a supportive team environment. You will be responsible for receiving requests, providing statements, and communicating with solicitors, working closely with peers to ensure efficient operations. This is a hybrid role with a minimum of two days per week in the office (Wednesday is manda

Join our team as an Operations Officer and play a key role in providing operational support while ensuring exceptional customer service. This position offers a competitive pay rate of $26 per hour with a 12-month contract. You'll work in a dynamic and customer-oriented environment, helping meet business objectives, service level goals, and customer loyalty targets.AdvantagesCompetitive salary: $26 per hour.Contract Duration: 12-month contract.Part-time: 30

We are seeking a highly motivated, detailed-orientation and customer-focused Financial Service Customer Service Representative (CSR) to join our growing team. As a customer service representative in the financial industry, you will play a crucial role in assisting clients with their banking investment, or insurance-related inquiries while ensuring a seamless and professional customer experience. You will provide support via phone, email, and live chat whi

We're looking for a Customer Service Representative - Insurance Benefits, bilingual in French and English, to join our dynamic team. This hybrid position offers a salary of $21/hour and an opportunity to develop your skills in a stimulating and collaborative environment.6 month contractMontréal ( H3B 4W5)AdvantagesHybrid position for optimal work-life balanceSalary of $21/hour6-month contractResponsibilitiesRespond quickly and professionally to calls, chat

Our client has built a strong reputation in the water infrastructure industry by developing products and services for more than 160 years. Leading in quality and customer relationship, our client helps municipalities increase operational efficiencies, improve their customer service and prioritize capital spending. If you share a commitment to innovation, quality, customer experience and sustainability, we would like to hear from you.Advantages• Full Time o

This Operations Officer position offers a 6-month contract with the possibility of extension and conversion to a permanent role. You will be working in a collaborative team environment supporting the company managers by onboarding contractors, fulfilling requests, and managing various tasks within the AML space. Prior AML knowledge is not required. This role is primarily back-office focused (95%), with 5% dedicated to stakeholder calls. The position offers

Do you have a strong enthusiasm for learning and development? Do you enjoy empowering others by creating engaging training experiences? We’re seeking a Learning Advisor to become part of a forward-thinking and collaborative team within a rapidly expanding company dedicated to exceptional customer service. This fully remote role offers exciting challenges, creative freedom, and the chance to make a real difference!Salary: $24–$26/hour (based on experience)S

Operations Coordinator - Permanent positionSalary: $80,000 to $90,000Location: VSL Schedule: 8:30 a.m. to 5:00 p.m. Face-to-face (hybrid mode possible)New job opening - Join a fast-growing company!We're looking for an experienced, bilingual Operations Coordinator to lead a dynamic team at an international company specializing in the distribution of B2B electronic solutions. If you're known for your organizational skills, leadership and ability to get thi

We are seeking a skilled Business Analyst to join our team on a 12-month contract, with the possibility of extension and conversion to a permanent role. This hybrid position requires on-site presence twice a week and offers a valuable opportunity to gain experience in corporate banking.Position: Business AnalystShift: Monday-Friday, Core Business Hours. Weekend work may be required.Location: Toronto (Hybrid, Onsite twice a week)AdvantagesThis is a long-ter

Randstad is seeking a Bilingual Account Resolution Specialist to join a dynamic team in Small Business Banking. Reporting to the Manager, Deposit Compliance Remediation, you will provide exceptional customer service, resolving account discrepancies, and ensuring compliance. This role requires strong communication skills and the ability to navigate multiple systems efficiently. The ideal candidate thrives in a fast-paced contact center environment and is co

📍 Location: Montreal (Hybrid)🕒 Employment type: Full-time💰 Estimated salary range: CAD $55,000 to $70,000 (depending on experience)As a Customer Implementation Specialist, you will be the primary point of contact for newly signed B2B clients during the onboarding phase. You will be responsible for configuring accounts, delivering training, and ensuring a smooth product implementation that leads to high adoption and customer satisfaction.AdvantagesA flex

Welcome to Cascades!   Poultry Packaging Senior Sales Representative – Ontario & Western Canada  At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first: Flex and connected mode (telecommuting, flexible schedule) Profit sharing planTelemedicine, Group insurance and pension plan with company contributions Accessible gym space or annual flexible reimbursement program Employee Assistance Program (because w

Are you seeking a role where you can apply your customer service expertise while also developing new skills? Do you thrive on interacting with a variety of people each day and helping them resolve their issues? If you have experience in a call center or other high-volume customer service environment, we have the perfect role for you!We are currently hiring Bilingual Claims Agents to join our team in Ottawa, just west of downtown. In this role, you’ll deliv