- Do you have warehousing or logistics experience. Are you seeking a full time position in a friendly, family like business? Apply now for this contract to hire, full time position in Winnipeg.Ideal candidate will work well independently and in a small group. Friendly, team player is desired.Permanent employment will be available following the term, provided you can demonstrate good attendance and reliability.Advantages-Monday to Friday-Daytime hours startinDo you have warehousing or logistics experience. Are you seeking a full time position in a friendly, family like business? Apply now for this contract to hire, full time position in Winnipeg.Ideal candidate will work well independently and in a small group. Friendly, team player is desired.Permanent employment will be available following the term, provided you can demonstrate good attendance and reliability.Advantages-Monday to Friday-Daytime hours startin
- One of our clients is looking for a technically skilled candidate with good problem-solving ability for the position of Application support . The candidate must understand the user's technical needs and understand their problems and implement effective solutions to them Field service management applications and other relative applicationsAdvantagesADVANTAGESGrowth plansFlexible work scheduleGreat place to workBenefits programPension plansTuition fee reimbOne of our clients is looking for a technically skilled candidate with good problem-solving ability for the position of Application support . The candidate must understand the user's technical needs and understand their problems and implement effective solutions to them Field service management applications and other relative applicationsAdvantagesADVANTAGESGrowth plansFlexible work scheduleGreat place to workBenefits programPension plansTuition fee reimb
- Are you a new grad looking for a Junior EIT role? We have a career for you!- $65,000 to $70,000 a year- Permanent full-time- 37.5 hours a week- Full benefits, 3% matching program and $500 health fund- Great and fun working environment - pinball machines included!- Must have civil experience and comfortable using structural softwares, REVIT, SAFIInterviews are being set up immediately. Please reach out at 705-735-1106 or apply online at Randstad.ca.AdvantaAre you a new grad looking for a Junior EIT role? We have a career for you!- $65,000 to $70,000 a year- Permanent full-time- 37.5 hours a week- Full benefits, 3% matching program and $500 health fund- Great and fun working environment - pinball machines included!- Must have civil experience and comfortable using structural softwares, REVIT, SAFIInterviews are being set up immediately. Please reach out at 705-735-1106 or apply online at Randstad.ca.Advanta
- Are you a new grad looking for a Junior EIT role? We have a career for you!- $65,000 to $70,000 a year- Permanent full-time- 37.5 hours a week- Full benefits, 3% matching program and $500 health fund- Great and fun working environment - pinball machines included!- Must have civil experience and comfortable using structural softwares, REVIT, SAFIInterviews are being set up immediately. Please reach out at 705-735-1106 or apply online at Randstad.ca.AdvantaAre you a new grad looking for a Junior EIT role? We have a career for you!- $65,000 to $70,000 a year- Permanent full-time- 37.5 hours a week- Full benefits, 3% matching program and $500 health fund- Great and fun working environment - pinball machines included!- Must have civil experience and comfortable using structural softwares, REVIT, SAFIInterviews are being set up immediately. Please reach out at 705-735-1106 or apply online at Randstad.ca.Advanta
- Our client is looking for a Sales Support Administrator to join their team. As a Sales Support Administrator, you will support the Meraki sales team by bridging the gap between Cisco and Meraki's sales platforms and be at the forefront of day to day problem solving for internal sales requests.In this role you will work full time hours on a 2 month assignment, working hybrid, in support of their Toronto location.AdvantagesWork for a leading international ITOur client is looking for a Sales Support Administrator to join their team. As a Sales Support Administrator, you will support the Meraki sales team by bridging the gap between Cisco and Meraki's sales platforms and be at the forefront of day to day problem solving for internal sales requests.In this role you will work full time hours on a 2 month assignment, working hybrid, in support of their Toronto location.AdvantagesWork for a leading international IT
- Do you appreciate the textile industry and the fashion domain? Are you passionate about technology and enjoy providing solutions? Do you have experience in Level 1 technical support?We are currently looking for a BILINGUAL Technical Support Advisor with experience in user support. If you are seeking a long-term hybrid position, then we need to talk!Position: Level 1 Technical Support AdvisorSalary: $23/hourSchedule: Availability to work Monday to Friday frDo you appreciate the textile industry and the fashion domain? Are you passionate about technology and enjoy providing solutions? Do you have experience in Level 1 technical support?We are currently looking for a BILINGUAL Technical Support Advisor with experience in user support. If you are seeking a long-term hybrid position, then we need to talk!Position: Level 1 Technical Support AdvisorSalary: $23/hourSchedule: Availability to work Monday to Friday fr
- Do you have experience in delivering customer service? Do you have excellent organizational and time management skills? We have a role you would be interested in!We're currently looking for an Account Support Representative for our client in Mississauga. As an Account Support Representative, you will be responsible for print & bindery, which includes operating equipment such as envelope insertion machines, hydraulic cutter, perfect binding machine, coil biDo you have experience in delivering customer service? Do you have excellent organizational and time management skills? We have a role you would be interested in!We're currently looking for an Account Support Representative for our client in Mississauga. As an Account Support Representative, you will be responsible for print & bindery, which includes operating equipment such as envelope insertion machines, hydraulic cutter, perfect binding machine, coil bi
- Are you currently looking for an administrative opportunity in Valleyfield? We have an excellent position with an industry leader, clean and modern office that is looking to hire. Please feel free to contact us by applying and/or sending us your resume and we will contact you to discuss. We look forward to speaking with youAdvantagesLocated in ValleyfieldMonday-Friday 9AM - 6PM or 10AM - 7PMSalary 21$/hr Weekly payTemporary to permanent - Once permanent,Are you currently looking for an administrative opportunity in Valleyfield? We have an excellent position with an industry leader, clean and modern office that is looking to hire. Please feel free to contact us by applying and/or sending us your resume and we will contact you to discuss. We look forward to speaking with youAdvantagesLocated in ValleyfieldMonday-Friday 9AM - 6PM or 10AM - 7PMSalary 21$/hr Weekly payTemporary to permanent - Once permanent,
- We are currently looking for a sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-4:30PMFriday's finishing aWe are currently looking for a sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-4:30PMFriday's finishing a
- Job Title: Dispatcher AidLocation: DorvalOur client in the Transport Industry is looking to add a Dispatch Helper to their team in Dorval. Do you have experience in freight forwarding? Do you have experience in logistics? Are you looking to join an ever growing company in Dorval.Apply Now!melissa.cumetti@randstad.ca / philippe.pilon@randstad.caAdvantagesPermanent full time position Monday-Friday40 hour work weekMain role is Dispatch Support Monday to FridJob Title: Dispatcher AidLocation: DorvalOur client in the Transport Industry is looking to add a Dispatch Helper to their team in Dorval. Do you have experience in freight forwarding? Do you have experience in logistics? Are you looking to join an ever growing company in Dorval.Apply Now!melissa.cumetti@randstad.ca / philippe.pilon@randstad.caAdvantagesPermanent full time position Monday-Friday40 hour work weekMain role is Dispatch Support Monday to Frid
- Randstad Staffing, Canada's #1 Staffing Firm is actively recruiting for an administrator for one of our clients in St John's, NL. The successful candidate will start 1st June Duties/Skills may include:- Answering phones -Data entry-General admin and back office support-Organize and book appointments with customers for field technicians-Invoice and reconcile client paymentAdvantages- Monday to Friday (830-5)- Temporary contract- $17/hr- Work in a high spiriRandstad Staffing, Canada's #1 Staffing Firm is actively recruiting for an administrator for one of our clients in St John's, NL. The successful candidate will start 1st June Duties/Skills may include:- Answering phones -Data entry-General admin and back office support-Organize and book appointments with customers for field technicians-Invoice and reconcile client paymentAdvantages- Monday to Friday (830-5)- Temporary contract- $17/hr- Work in a high spiri
- Our client, a leading enterprise software solutions provider is looking for a Customer Support Analyst, responsible for participating in the day-to-day processes of the team, including but not limited to queue management, queue call coverage, responding to email, and assisting with the growth and management of the company's reference account base. This is a permanent and hybrid position.Are you a person with excellent customer service & troubleshooting skiOur client, a leading enterprise software solutions provider is looking for a Customer Support Analyst, responsible for participating in the day-to-day processes of the team, including but not limited to queue management, queue call coverage, responding to email, and assisting with the growth and management of the company's reference account base. This is a permanent and hybrid position.Are you a person with excellent customer service & troubleshooting ski
- New career Opportunity in OrilliaPermanent full-time days Monday- Friday 9:00-5:00 salary $48-$53 k full benefits Seeking a candidate with the following qualities/skills:•Sales support experience •Experience in the sports industry or mechanical knowledge of sporting equipment•Attention to detail•Willingness to learn new skills (including company software) to meet job expectations and requirements•Strong communication and interpersonal skills (French and ENew career Opportunity in OrilliaPermanent full-time days Monday- Friday 9:00-5:00 salary $48-$53 k full benefits Seeking a candidate with the following qualities/skills:•Sales support experience •Experience in the sports industry or mechanical knowledge of sporting equipment•Attention to detail•Willingness to learn new skills (including company software) to meet job expectations and requirements•Strong communication and interpersonal skills (French and E
- Are you an experienced Sales professional looking for a new opportunity? Our client, a multinational technologies company, is looking to hire a Sales Support Professional to join their team in their Oakville office. In this role you will work full time hours on a 12 month contract in support of the oakville location.Advantages- Work for a multinational technologies company- Oakville location- 12-month contract with strong potential for extension- Monday toAre you an experienced Sales professional looking for a new opportunity? Our client, a multinational technologies company, is looking to hire a Sales Support Professional to join their team in their Oakville office. In this role you will work full time hours on a 12 month contract in support of the oakville location.Advantages- Work for a multinational technologies company- Oakville location- 12-month contract with strong potential for extension- Monday to
- We are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)LWe are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)L
- We are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)LWe are seeking a motivated and detail-oriented Sales Support Specialist to join our team. The Sales Support Specialist will play a crucial role in providing administrative and operational support to the sales team, ensuring smooth operations and efficient customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude toward problem-solving.Hours: 8:30am to 5pm (Monday to Friday)L
- Our client is looking for a Sales Support Administrator to join their team. As a Sales Support Administrator, you will support the Meraki sales team by bridging the gap between Cisco and Meraki's sales platforms and be at the forefront of day to day problem solving for internal sales requests.In this role you will work full time hours on a 9 month assignment, working hybrid, in support of their Toronto location.AdvantagesWork for a leading international ITOur client is looking for a Sales Support Administrator to join their team. As a Sales Support Administrator, you will support the Meraki sales team by bridging the gap between Cisco and Meraki's sales platforms and be at the forefront of day to day problem solving for internal sales requests.In this role you will work full time hours on a 9 month assignment, working hybrid, in support of their Toronto location.AdvantagesWork for a leading international IT
- Processing Support Officer- HalifaxAre you ready to embark on a rewarding career journey as a Processing Support Officer? Look no further! We're currently seeking a dedicated individual to join our team located in downtown Halifax, NS. This is a fantastic opportunity for someone with exceptional Excel skills, multitasking abilities, and previous experience in team leadership. If you're a fast learner with a passion for driving operational excellence, we waProcessing Support Officer- HalifaxAre you ready to embark on a rewarding career journey as a Processing Support Officer? Look no further! We're currently seeking a dedicated individual to join our team located in downtown Halifax, NS. This is a fantastic opportunity for someone with exceptional Excel skills, multitasking abilities, and previous experience in team leadership. If you're a fast learner with a passion for driving operational excellence, we wa
- The IS Applications Lead is responsible for the day-to-day operations and maintenance of allsoftware applicationsand local ERPs through best practices among the different countries in Americas division.The IS Applications Lead is also responsible for planning, design, development, and deployment of informationand software systems for business operations.This position will collaborate with Group, Americas IS/IT team and local IS partners to ensure effectiveThe IS Applications Lead is responsible for the day-to-day operations and maintenance of allsoftware applicationsand local ERPs through best practices among the different countries in Americas division.The IS Applications Lead is also responsible for planning, design, development, and deployment of informationand software systems for business operations.This position will collaborate with Group, Americas IS/IT team and local IS partners to ensure effective
- TORONTO MID-TOWN CLIENT REQUIRES A SAP SUPPORT CONSULTANT WITH STRONG SAP S/4 HANA Finance modules and features EXPERIENCE FOR AN INITIAL 6 MONTH CONTRACT WITH AN OPTION BY THE CLIENT TO RENEW FOR ANOTHER 6 MONTHS9.7 Knowledge, Skills and Experience RequiredMandatoryMust have knowledge of the following SAP S/4 HANA Finance modules andfeatures:• Financial Accounting (FI)o General Ledger Accounting (FI-GL)o Accounts Payables (AP) and Accounts Receivables (TORONTO MID-TOWN CLIENT REQUIRES A SAP SUPPORT CONSULTANT WITH STRONG SAP S/4 HANA Finance modules and features EXPERIENCE FOR AN INITIAL 6 MONTH CONTRACT WITH AN OPTION BY THE CLIENT TO RENEW FOR ANOTHER 6 MONTHS9.7 Knowledge, Skills and Experience RequiredMandatoryMust have knowledge of the following SAP S/4 HANA Finance modules andfeatures:• Financial Accounting (FI)o General Ledger Accounting (FI-GL)o Accounts Payables (AP) and Accounts Receivables (
- Join the dynamic team with our client as a Customer Support Representative specializing in the building materials industry. This role offers a rewarding opportunity for an individual passionate about delivering exceptional customer experiences in a hybrid work setting from your home and the Mississauga office.Position: Customer Support Representative - BilingualShift: Hybrid work, 3 days in officeSalary: $45K - $65K + Bonuses competitive benefitsExtended hJoin the dynamic team with our client as a Customer Support Representative specializing in the building materials industry. This role offers a rewarding opportunity for an individual passionate about delivering exceptional customer experiences in a hybrid work setting from your home and the Mississauga office.Position: Customer Support Representative - BilingualShift: Hybrid work, 3 days in officeSalary: $45K - $65K + Bonuses competitive benefitsExtended h
- Join the dynamic team with our client as a Customer Support Representative specializing in the building materials industry. This role offers a rewarding opportunity for an individual passionate about delivering exceptional customer experiences in a hybrid work setting from your home and the Mississauga office.Position: Customer Support Representative - BilingualShift: Hybrid work, 3 days in officeSalary: $45K - $65K + Bonuses competitive benefitsExtended hJoin the dynamic team with our client as a Customer Support Representative specializing in the building materials industry. This role offers a rewarding opportunity for an individual passionate about delivering exceptional customer experiences in a hybrid work setting from your home and the Mississauga office.Position: Customer Support Representative - BilingualShift: Hybrid work, 3 days in officeSalary: $45K - $65K + Bonuses competitive benefitsExtended h
- Join our Vancouver utility client on an initial 12 month contract as a Cybersecurity Compliance Analyst, where you'll play a pivotal role in ensuring adherence to regulatory standards and process enhancements. If you're ready to contribute to a culture of excellence and innovation, apply now to join our team.Advantages• Opportunity to contribute to critical cybersecurity compliance initiatives within a leading organization like BC Hydro.• Exposure to diverJoin our Vancouver utility client on an initial 12 month contract as a Cybersecurity Compliance Analyst, where you'll play a pivotal role in ensuring adherence to regulatory standards and process enhancements. If you're ready to contribute to a culture of excellence and innovation, apply now to join our team.Advantages• Opportunity to contribute to critical cybersecurity compliance initiatives within a leading organization like BC Hydro.• Exposure to diver
- We are a high performance Private Cloud Hosting company with 20 staff serving law firms. Weprovide end-to-end IT support, infrastructure hosting, major upgrades/installations andadvanced cloud work.We are looking for a strong candidate with 3 to 5 years experience in an end user technicalsupport role with a desire to develop their technical and customer service skills. This positionincludes significant opportunity for skills development, independent work,We are a high performance Private Cloud Hosting company with 20 staff serving law firms. Weprovide end-to-end IT support, infrastructure hosting, major upgrades/installations andadvanced cloud work.We are looking for a strong candidate with 3 to 5 years experience in an end user technicalsupport role with a desire to develop their technical and customer service skills. This positionincludes significant opportunity for skills development, independent work,
- Are you an electrical engineer with extensive knowledge in the field? This contract role with an opportunity for renewal may be a right fit for you.General Description• The E4 – Engineer is a professional engineer or geoscientist who applies engineering knowledge to provide engineering, estimating, planning, and quality management services for medium complexity projects and/or operations safely, with quality, within budget, and on time.The Stations EquipmeAre you an electrical engineer with extensive knowledge in the field? This contract role with an opportunity for renewal may be a right fit for you.General Description• The E4 – Engineer is a professional engineer or geoscientist who applies engineering knowledge to provide engineering, estimating, planning, and quality management services for medium complexity projects and/or operations safely, with quality, within budget, and on time.The Stations Equipme
- Are you an experienced IT Support Professional with strong communication and experience with Servers and building Cloud Infrastructure ? We are seeking an IT Support Engineer with for a permanent, full-time role in Victoria, BC. Candidates must be located in Victoria or able to relocate. If you would like to be considered for this exciting opportunity, apply now!Advantages Working with talented and dedicated co-workers• Competitive Salary• ComprehensiveAre you an experienced IT Support Professional with strong communication and experience with Servers and building Cloud Infrastructure ? We are seeking an IT Support Engineer with for a permanent, full-time role in Victoria, BC. Candidates must be located in Victoria or able to relocate. If you would like to be considered for this exciting opportunity, apply now!Advantages Working with talented and dedicated co-workers• Competitive Salary• Comprehensive
- Do you have strong customer service skills? Do you have previous print shop experience and want to develop your experience with a top-tier global corporation? If so, we have a role you would be interested in! We're currently looking for an ADo you have strong customer service skills? Do you have previous print shop experience and want to develop your experience with a top-tier global corporation? If so, we have a role you would be interested in! We're currently looking for an A
- This is a contract position for a Systems Administrator / Operations Support Specialist for our public sector client.Work location: North YorkDuration: Twelve Months7.25 hours/dayThis is a Hybrid role that requires the candidate to be onsite 3 days of the week (This is a mandatory requirement of the role and is non-negotiable outside of exceptional circumstances.)AdvantagesGood compensation working on projects that will make a difference to the people of OThis is a contract position for a Systems Administrator / Operations Support Specialist for our public sector client.Work location: North YorkDuration: Twelve Months7.25 hours/dayThis is a Hybrid role that requires the candidate to be onsite 3 days of the week (This is a mandatory requirement of the role and is non-negotiable outside of exceptional circumstances.)AdvantagesGood compensation working on projects that will make a difference to the people of O
- Are you passionate about customer service? Do you have solid Problem Solving Skills? Do you have excellent critical thinking and decision making? We have a role you would be interested in!We're currently looking for a Customer and Technical Support Representative for our client in Saint John. As a Customer and Technical Support Representative you will be responsible for providing a superior Customer experience while reducing Customer downtime by providingAre you passionate about customer service? Do you have solid Problem Solving Skills? Do you have excellent critical thinking and decision making? We have a role you would be interested in!We're currently looking for a Customer and Technical Support Representative for our client in Saint John. As a Customer and Technical Support Representative you will be responsible for providing a superior Customer experience while reducing Customer downtime by providing
- Are you an experienced Warehouse associate with experience in shipping, receiving, and Forklift Operation? Are you seeking a new opportunity in North Saskatoon where you can expand your skills and work with a culture-driven team? Randstad wants to meet with you!Apply today for a temporary to permanent full-time opportunity as a Warehouse Support Shipping/Receiving/Forklift Operator for an industrial company in Saskatoon! The ideal candidate will have a strAre you an experienced Warehouse associate with experience in shipping, receiving, and Forklift Operation? Are you seeking a new opportunity in North Saskatoon where you can expand your skills and work with a culture-driven team? Randstad wants to meet with you!Apply today for a temporary to permanent full-time opportunity as a Warehouse Support Shipping/Receiving/Forklift Operator for an industrial company in Saskatoon! The ideal candidate will have a str
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about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.