what is a merchandiser?

As a merchandiser, you work with suppliers, retailers and manufacturers to ensure sufficient product inventory. You are responsible for a product from the moment it is delivered to the retail store. Your job is to ensure it is strategically displayed to increase sales. The role involves handling visual displays and developing merchandising strategies to improve sales of different products.

Merchandisers also organize promotions and advertising campaigns. You work with the suppliers and retailers to develop a successful campaign to promote a brand or specific product. That means you research and gather information on the market trends and customers' reactions to products. After a campaign, you analyze the sales data and report the market changes to manufacturers.

As a merchandiser, you work for a supplier, manufacturer or retailer. Most suppliers and manufacturers hire merchandisers when introducing a new product. When you work for a manufacturer or supplier, you travel to various stores to reorganize a product display. In a retail store, you change the mannequin displays and advertise in-store events to promote sales. The role requires creativity to create attention-grabbing displays and campaigns.

Would working as a merchandiser suit your creativity? Then read on to find out what competencies and qualifications you need to thrive in a merchandiser role.

merchandiser jobs
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average merchandiser salary

According to Job Bank, merchandisers take home an average salary of $39,000 per year, which translates to $20 per hour. In an entry-level position, you start with a salary of $31,200 annually, while experienced merchandisers take home over $48,101 annually.

how to increase your earnings as a merchandiser

The average salary of merchandisers fluctuates per region based on demand and the standard of living. When you work in Quebec and Alberta, you earn a higher average salary than in Nova Scotia and Prince Edward Island. Working in urban settings may also increase your earning prospects compared to rural areas with low merchandiser demand.

Your qualifications and experience also impact your salary range. When you have minimal experience, you start with a lower salary. However, merchandisers with added qualifications and years of experience bring new expertise and can negotiate a higher salary.

The size of the company you work for also impacts your earnings. When you work for a large company, you are likely to earn more due to the unlimited resources. Merchandisers in permanent positions also receive a higher hourly rate than seasonal merchandisers because of the responsibilities involved.

download our salary guide
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types of merchandisers

Your work options as a merchandiser include the following:

  • retail merchandiser: as a retail merchandiser, you work at a physical retail store that links the manufacturer and the consumer. You specialize in promotional activities like store sales and marketing campaigns, helping to increase sales at the retail outlet.
  • visual merchandiser: as a visual merchandiser, you focus on the design and compositional aspects of a product presentation. You ensure the store has adequate lighting and display banners that enhance the product's features to attract customers to the product.
  • digital merchandiser: as digital merchandise, you develop strategies to increase product sales online. You specialize in online strategy designs to improve web page layout designs and increase traffic.
young person working in supermarket or warehouse
young person working in supermarket or warehouse
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working as a merchandiser

Merchandisers have a variety of demanding responsibilities. Explore the specific tasks and work conditions associated with the role.

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merchandiser skills and education

Working as a merchandiser requires the following qualifications and educational requirements:

  • education: most merchandiser jobs require a minimum of a high school diploma, but you can improve your chances of landing a job with advanced qualifications. For instance, you require a diploma in retail management and visual merchandising. Some organizations require a university degree in marketing or business-related courses.
  • work experience: to work as a merchandiser, you need one to two years of experience in retail sales, stocking and merchandising. When you work in a retail setting, you learn the skills necessary for the role. If it is a merchandising position for a manufacturer or supplier, you require a valid driver’s licence.

competencies and characteristics of merchandisers

The skills and qualities of merchandisers include:

  • analytical skills: as a merchandiser, you require competence in working with numbers, analyzing them to see trends and using the data to plan for future product orders. This also requires paying attention to details, not only in the data but in-store layouts, advertising that works, and other details that create a good shopping experience for consumers.
  • communication skills: as a merchandiser, it is crucial to be a good communicator. This job involves working with other people, like buyers and suppliers. Your work involves writing emails and making phone calls, but other duties include visiting storefronts or suppliers and working with them to make decisions.
  • attention to detail: attentiveness to detail is a critical skill in merchandising since many variables should be considered. Your attentiveness to details helps you keep track of the inventory levels as well as the promotion dates. With your detail-oriented skills, you can create impactful visual displays.
  • problem-solving skills: as a merchandiser, you solve numerous problems throughout the day. Many challenges usually arise, like an item on sale being sold out or too much inventory of a product about to expire. Your problem-solving skills help you to think critically and develop solutions.
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FAQs

Here, you will find the answers to the most frequently asked questions about the profession of a merchandiser.

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meet a recruiter

Make sure your resume is up-to-date, including information about your technical skills and certifications. Then share it with us to connect with a recruiter and be matched with job opportunities.

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