During the COVID-19 crisis, many employers are asking their employees to work remotely. For companies in essential sectors that are surging during the crisis, simply transitioning existing employees to work from home is not enough to meet demand. However bringing on new employees while working remotely comes with challenges of its own, such as how to onboard them.
In this case study, we explore how Randstad responded to an urgent hiring mandate, helping a call centre company hire and onboard over 200 temporary workers during the COVID-19 crisis. The case study looks at:
- Considerations for remotely hiring and onboarding workers
- Communicating key information with new remote employees
- Tips to successfully train a high-volume of new remote workers
- Tracking remote employee hours and managing payroll remotely