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      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Quebec.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: May 3rd, 2021 Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests. Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to yasameen.aljanabi@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service and sales representative Start date will be on May 3rd 2021 Pay Rate: $15.75 per hour Hours of operation: Monday to Sunday from 9am to 9pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Quebec.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: May 3rd, 2021 Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests. Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to yasameen.aljanabi@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service and sales representative Start date will be on May 3rd 2021 Pay Rate: $15.75 per hour Hours of operation: Monday to Sunday from 9am to 9pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Client Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: May 3rd, 2021• Duration: 12-month contract • Location: North York• Work from home to begin with• Pay Rate: $19.30/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Client Representative, you will be responsible for:• Calling customers directly (outbound) to gather information or to follow up on updates• Taking inbound calls in a queue and following up on customers who left voicemails• Daily administration tasks such as maintaining multiple google sheets and Jira tickets with new or updated information regularly and accurately• Updating client tickets under correct statuses and commenting with up to date concise, precise, and clear information as required• Performing various duties as neededQualifications• Bilingual - French and English (both oral and written)• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Bilingual Client Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Client Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: May 3rd, 2021• Duration: 12-month contract • Location: North York• Work from home to begin with• Pay Rate: $19.30/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Client Representative, you will be responsible for:• Calling customers directly (outbound) to gather information or to follow up on updates• Taking inbound calls in a queue and following up on customers who left voicemails• Daily administration tasks such as maintaining multiple google sheets and Jira tickets with new or updated information regularly and accurately• Updating client tickets under correct statuses and commenting with up to date concise, precise, and clear information as required• Performing various duties as neededQualifications• Bilingual - French and English (both oral and written)• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Bilingual Client Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Valcourt, Québec
      • Contract
      We are looking for individuals with strong organizational skills to join our client, a well-known company for print and digital document products/services, as a Document Finishing Clerk in their Valcourt, Quebec location.This is a great opportunity for individuals who enjoy putting things together. In this role, you would be responsible for the production of printed documents (assembly and binding).Advantages- Work for a top-tier organization in the Global Corporation- $18.74 per hour- Monday to Friday- 9am to 5pm- No weekends- Work in Valcourt, QC- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: ASAPWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities- Assembly and binding of documents of all kinds- Cutting, laminating, shelving, and finishing documents- Processing and preparing for shipment of productsQualifications• Fluent in French• Extremely customer-focused• Strong team player• Excellent organizational skills• Ability to work quickly in high pressure situations and able to multi-task• Autonomous and resourceful• Superior interpersonal and communication skills• Strong knowledge in PC and MS Office• Occasional lifting, up to 50 lbsSummaryIf you're interested in the Document Production Clerk role in Valcourt, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for individuals with strong organizational skills to join our client, a well-known company for print and digital document products/services, as a Document Finishing Clerk in their Valcourt, Quebec location.This is a great opportunity for individuals who enjoy putting things together. In this role, you would be responsible for the production of printed documents (assembly and binding).Advantages- Work for a top-tier organization in the Global Corporation- $18.74 per hour- Monday to Friday- 9am to 5pm- No weekends- Work in Valcourt, QC- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: ASAPWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities- Assembly and binding of documents of all kinds- Cutting, laminating, shelving, and finishing documents- Processing and preparing for shipment of productsQualifications• Fluent in French• Extremely customer-focused• Strong team player• Excellent organizational skills• Ability to work quickly in high pressure situations and able to multi-task• Autonomous and resourceful• Superior interpersonal and communication skills• Strong knowledge in PC and MS Office• Occasional lifting, up to 50 lbsSummaryIf you're interested in the Document Production Clerk role in Valcourt, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Valcourt, Québec
      • Contract
      We are looking for individuals with previous digital printing experience to join our client, a well-known company for print and digital document products/services, as a Digital Document Production Clerk in their Valcourt, Quebec location.If you have experience or interest in using graphic design tools like Photoshop, this can be a great opportunity for you!Advantages- Work for a top-tier organization in the Global Corporation- $18.74 per hour- Monday to Friday- 9am to 5pm- No weekends- Work in Valcourt, QC- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: ASAPWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities- Preparation for printing documents using various software such as, Word, Excel, PowerPoint, PDF, and more- Producing (print) documents - Assisting with finishing tasksQualifications• Fluent in French• Extremely customer-focused• Strong team player• Excellent organizational skills• Ability to work quickly in high pressure situations and able to multi-task• Superior interpersonal and communication skills• Strong knowledge in PC and MS Office• Experience with Photoshop a strong assetSummaryIf you're interested in the Digital Document Production Clerk role in Valcourt, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for individuals with previous digital printing experience to join our client, a well-known company for print and digital document products/services, as a Digital Document Production Clerk in their Valcourt, Quebec location.If you have experience or interest in using graphic design tools like Photoshop, this can be a great opportunity for you!Advantages- Work for a top-tier organization in the Global Corporation- $18.74 per hour- Monday to Friday- 9am to 5pm- No weekends- Work in Valcourt, QC- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: ASAPWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities- Preparation for printing documents using various software such as, Word, Excel, PowerPoint, PDF, and more- Producing (print) documents - Assisting with finishing tasksQualifications• Fluent in French• Extremely customer-focused• Strong team player• Excellent organizational skills• Ability to work quickly in high pressure situations and able to multi-task• Superior interpersonal and communication skills• Strong knowledge in PC and MS Office• Experience with Photoshop a strong assetSummaryIf you're interested in the Digital Document Production Clerk role in Valcourt, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $43,000 - $44,000 per year
      If you are looking to work for a company who values its employees and that has an amazing family environment, then this position is for you! This is strictly a customer service position; you won’t feel pressured to sell!As a Bilingual Insurance Customer Service Rep, you’ll ideally be committed to customer service and can think outside of the box to find solutions. If you’re someone who adheres to processes and has initiative to use tools provided to help customers, you’ll make a great fit. You don’t need to have specific experience in the Insurance Industry in order to excel as a Customer Service Rep; all that’s needed is a drive to help customers and the willingness to learn!You do need to be fluently Bilingual in order to be successful in this role.AdvantagesEarn a competitive salary of $43k+ annually and yearly performance bonusesEnjoy great work hours (Monday-Friday between 8am and 8pm, Saturdays from 8am-5pm)Get paid for trianing and to write your OTLWork for one of the best managed companiesClose to public transitAlways room for growth and personal/professional developmentWFH to start (proposing a flex return to the office in September)Full benefits availableResponsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) - Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday, and includes Saturdays from 8-5 for the first year- need to have at least a High School Diploma- Previous Sales or Customer Service expereince- Banking, insurance or investment experience an assetSummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Insurance" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      If you are looking to work for a company who values its employees and that has an amazing family environment, then this position is for you! This is strictly a customer service position; you won’t feel pressured to sell!As a Bilingual Insurance Customer Service Rep, you’ll ideally be committed to customer service and can think outside of the box to find solutions. If you’re someone who adheres to processes and has initiative to use tools provided to help customers, you’ll make a great fit. You don’t need to have specific experience in the Insurance Industry in order to excel as a Customer Service Rep; all that’s needed is a drive to help customers and the willingness to learn!You do need to be fluently Bilingual in order to be successful in this role.AdvantagesEarn a competitive salary of $43k+ annually and yearly performance bonusesEnjoy great work hours (Monday-Friday between 8am and 8pm, Saturdays from 8am-5pm)Get paid for trianing and to write your OTLWork for one of the best managed companiesClose to public transitAlways room for growth and personal/professional developmentWFH to start (proposing a flex return to the office in September)Full benefits availableResponsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) - Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday, and includes Saturdays from 8-5 for the first year- need to have at least a High School Diploma- Previous Sales or Customer Service expereince- Banking, insurance or investment experience an assetSummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Insurance" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $44,000 - $48,000 per year
      Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU! We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada! ✅ Permanent employment;✅ 100% work from home;✅ Competitive base salary with the possibility of an annual bonus;✅ Full insurance from day one;✅ Training and certification paid by the company;Have I managed to get your attention? If the answer is YES, I encourage you to continue reading right HERE! ⬇AdvantagesInterested? Wait until you see the benefits of this opportunity :➡ Work from home during the pandemic;➡ Great possibility of advancement;➡ Comprehensive benefits from day one;➡ Annual bonus;➡ Paid training;➡ Equipment provided by the company;➡ Rotary schedule;➡ AMF permit paid by the employer;ResponsibilitiesWhat does a typical day look like at a job like this? Look no further, I have the answer for you HERE ☎:➡ Answer incoming calls;➡ Provide an exceptional customer experience;➡ Find adequate solutions for clients;➡ Achieve the targeted objectives;➡ Advise clients on personal damage insurance;QualificationsSurely you have to tell yourself that this is too good to be true? No, it is indeed true! On the other hand, at the risk of seeming boring, here are the criteria we are looking for our perfect fit ✨ :➡ Bilingual [French and English];➡ Minimum 3 years of relevant experience in customer service➡ Have a quiet place in order to work efficiently from home;➡ Be available from Monday to Friday between 8 a.m. and 8 p.m. + Saturday from 9 a.m. to 4 p.m. (yes you read that right, even on Saturday! No exceptions will be made);➡ Have a DEC, or a Bachelor Degree;Wait, that's not all! Here is a list of optional criteria that make you a LEGENDARY candidate 🔥 :➡ Experience in a call center;➡ Experience in the field of sales (direct and / or indirect);➡ Hold the AMF license;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: florence.lefebvre@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU! We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada! ✅ Permanent employment;✅ 100% work from home;✅ Competitive base salary with the possibility of an annual bonus;✅ Full insurance from day one;✅ Training and certification paid by the company;Have I managed to get your attention? If the answer is YES, I encourage you to continue reading right HERE! ⬇AdvantagesInterested? Wait until you see the benefits of this opportunity :➡ Work from home during the pandemic;➡ Great possibility of advancement;➡ Comprehensive benefits from day one;➡ Annual bonus;➡ Paid training;➡ Equipment provided by the company;➡ Rotary schedule;➡ AMF permit paid by the employer;ResponsibilitiesWhat does a typical day look like at a job like this? Look no further, I have the answer for you HERE ☎:➡ Answer incoming calls;➡ Provide an exceptional customer experience;➡ Find adequate solutions for clients;➡ Achieve the targeted objectives;➡ Advise clients on personal damage insurance;QualificationsSurely you have to tell yourself that this is too good to be true? No, it is indeed true! On the other hand, at the risk of seeming boring, here are the criteria we are looking for our perfect fit ✨ :➡ Bilingual [French and English];➡ Minimum 3 years of relevant experience in customer service➡ Have a quiet place in order to work efficiently from home;➡ Be available from Monday to Friday between 8 a.m. and 8 p.m. + Saturday from 9 a.m. to 4 p.m. (yes you read that right, even on Saturday! No exceptions will be made);➡ Have a DEC, or a Bachelor Degree;Wait, that's not all! Here is a list of optional criteria that make you a LEGENDARY candidate 🔥 :➡ Experience in a call center;➡ Experience in the field of sales (direct and / or indirect);➡ Hold the AMF license;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: florence.lefebvre@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vaudreuil-Dorion, Québec
      • Contract
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $15 to $16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses up to 300$ per month related to the call qualityResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 15 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to ali.abouzeid@randstad.ca with the subject"Customer service agent - Ecommerce"We look forward to discussing this opportunity with you,Karen, Ali, Florenceali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $15 to $16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses up to 300$ per month related to the call qualityResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 15 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to ali.abouzeid@randstad.ca with the subject"Customer service agent - Ecommerce"We look forward to discussing this opportunity with you,Karen, Ali, Florenceali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $20.00 - $25.00 per hour
      Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you a night owl? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day (or night)! This completely bus-accessible / free parking office is in a great location, and if you've got a background in retail, tech support, HVAC & automation or call centres, we want to hear from you!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tons of growth & aspirations!Advantages- Pay starting around 20/hr - this is negotiable!-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs (this is for the night shift specifically)-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual is a strong asset-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - please use "night shift" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you a night owl? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day (or night)! This completely bus-accessible / free parking office is in a great location, and if you've got a background in retail, tech support, HVAC & automation or call centres, we want to hear from you!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tons of growth & aspirations!Advantages- Pay starting around 20/hr - this is negotiable!-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs (this is for the night shift specifically)-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual is a strong asset-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - please use "night shift" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint John, New Brunswick
      • Contract
      We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $15 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $15 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Permanent
      • $38,000 - $40,000 per year
      We are looking for a motivated Assistant Store Manager with a background in retail and experience in leading a team in a faced paced setting for our client's location in Tsawwassen. The main duty of this role is to assist the Store Manager in the day-to-day running, opening/closing, and asset management of the store. You will receive a comprehensive paid 8-10 weeks training program. This role has an immediate start date and we are interview now! Highlights: - Work with a nationwide industry leader- Working in Tsawwassen- Lots of room for growth- ASAP start date- Comprehensive training program- Benefits package included - Guaranteed full-time hours- Progress your leadership skills- Diverse and friendly team - $19.00 hourly plus bonus (equating to $40,000+)If this sounds like the perfect role for you please reply to this ad directly and we will be more than happy to review your resume or email:trisha.ghia@randstad.caand/ or virangana.shah@randstad.caPlease note that only shortlisted candidates will be contacted.Advantages- 8 - 10 week's training- $19.00 hourly plus bonus (equating to $40,000+)- Work with a nationwide industry leader- Lots of room for growth- ASAP start date- Comprehensive training program- Benefits package included - Guaranteed full time hours- Progress your leadership skills- Diverse and friendly team Responsibilities- When Store Manager is absent ensure the store opening/closing and asset management procedures are followed- Assist with recruitment and training of new employees  - Make sure the company rules & regulations are followed- Provide excellent customer service- Inventory control- Restocking & Merchandising- Cashier duties and some physical duties such as breaking down pallets etc- Other duties as assignedQualifications- Must have experience as a retail supervisor/ manager (1 year minimum)- Must be able to work in Tsawwassen , British Columbia- Previous experience working in a fast paced retail environment whilst leading a team is a must- Flexible schedule as weekends will also be required- Passionate and motivated team player- Excellent communication skills- Takes initiative - Looking to grow with an established Canadian company- Physically demanding as role requires lifting boxes up to 40lbs- Available immediately If this sounds like the perfect role for you please reply to this ad directly and we will be more than happy to review your resume or email:trisha.ghia@randstad.caand/ or virangana.shah@randstad.caPlease note that only shortlisted candidates will be contacted.Thank youSummaryAssistant Retail Store Manager, Permanent Role. Location is Tsawwassen so must be close to Tsawwassen area.If this sounds like the perfect role for you please reply to this ad directly and we will be more than happy to review your resume or email:trisha.ghia@randstad.caand/ or virangana.shah@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a motivated Assistant Store Manager with a background in retail and experience in leading a team in a faced paced setting for our client's location in Tsawwassen. The main duty of this role is to assist the Store Manager in the day-to-day running, opening/closing, and asset management of the store. You will receive a comprehensive paid 8-10 weeks training program. This role has an immediate start date and we are interview now! Highlights: - Work with a nationwide industry leader- Working in Tsawwassen- Lots of room for growth- ASAP start date- Comprehensive training program- Benefits package included - Guaranteed full-time hours- Progress your leadership skills- Diverse and friendly team - $19.00 hourly plus bonus (equating to $40,000+)If this sounds like the perfect role for you please reply to this ad directly and we will be more than happy to review your resume or email:trisha.ghia@randstad.caand/ or virangana.shah@randstad.caPlease note that only shortlisted candidates will be contacted.Advantages- 8 - 10 week's training- $19.00 hourly plus bonus (equating to $40,000+)- Work with a nationwide industry leader- Lots of room for growth- ASAP start date- Comprehensive training program- Benefits package included - Guaranteed full time hours- Progress your leadership skills- Diverse and friendly team Responsibilities- When Store Manager is absent ensure the store opening/closing and asset management procedures are followed- Assist with recruitment and training of new employees  - Make sure the company rules & regulations are followed- Provide excellent customer service- Inventory control- Restocking & Merchandising- Cashier duties and some physical duties such as breaking down pallets etc- Other duties as assignedQualifications- Must have experience as a retail supervisor/ manager (1 year minimum)- Must be able to work in Tsawwassen , British Columbia- Previous experience working in a fast paced retail environment whilst leading a team is a must- Flexible schedule as weekends will also be required- Passionate and motivated team player- Excellent communication skills- Takes initiative - Looking to grow with an established Canadian company- Physically demanding as role requires lifting boxes up to 40lbs- Available immediately If this sounds like the perfect role for you please reply to this ad directly and we will be more than happy to review your resume or email:trisha.ghia@randstad.caand/ or virangana.shah@randstad.caPlease note that only shortlisted candidates will be contacted.Thank youSummaryAssistant Retail Store Manager, Permanent Role. Location is Tsawwassen so must be close to Tsawwassen area.If this sounds like the perfect role for you please reply to this ad directly and we will be more than happy to review your resume or email:trisha.ghia@randstad.caand/ or virangana.shah@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Contract
      Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis WORK FROM HOME!Job details:-3 month contract with possible permanency and contract extension-Monday-Friday, 8am-5pm-Work from home- permanently-$22-23$/hour Why do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga What you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuAdvantagesWhy do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga ResponsibilitiesWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QualificationsAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSummaryThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis WORK FROM HOME!Job details:-3 month contract with possible permanency and contract extension-Monday-Friday, 8am-5pm-Work from home- permanently-$22-23$/hour Why do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga What you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuAdvantagesWhy do you want to be the next French/English Technical Customer Support Representative?-Contract Opportunity with possible extension & perm -Regular business hours Monday-Friday-Conveniently located in Mississauga ResponsibilitiesWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QualificationsAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSummaryThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Bilingual - French and English (both oral and written)• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Bilingual Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Bilingual - French and English (both oral and written)• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Bilingual Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Contract
      • $22.05 per hour
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a French bilingual customer service representative (call center representative) to join our team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is full time and may extend/ go permanent. **Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**The main responsibilities of this role is to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day).This position is Mon-Fri with office hours (9.00am-5.00pm).Pay rate: $22.05If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $22.05 plus 4% vacation pay on top (so roughly $22.93 all included)- Paid weekly, every Friday- Health benefits available- Work with a company with an excellent culture- Learn about the financial industry - An industry leading company- Great office hours- Full time role (35 - 37.5 hours a week!)- Starting mid May 2021- Working as part of a super friendly and cohesive team- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- 90-95% of interactions will be in English- Administrative duties as requiredQualifications- Must have fluent language skills in French AND English (bilingual)- Must have a customer service or call centre background- Call center / contact center work experience is a must (1 year minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home with an Ethernet connection SummaryIf you are interested in this position please apply directly to this posting or email Sophie with the subject "French Language Call Centre"Sophie.hickles@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a French bilingual customer service representative (call center representative) to join our team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is full time and may extend/ go permanent. **Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**The main responsibilities of this role is to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day).This position is Mon-Fri with office hours (9.00am-5.00pm).Pay rate: $22.05If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $22.05 plus 4% vacation pay on top (so roughly $22.93 all included)- Paid weekly, every Friday- Health benefits available- Work with a company with an excellent culture- Learn about the financial industry - An industry leading company- Great office hours- Full time role (35 - 37.5 hours a week!)- Starting mid May 2021- Working as part of a super friendly and cohesive team- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- 90-95% of interactions will be in English- Administrative duties as requiredQualifications- Must have fluent language skills in French AND English (bilingual)- Must have a customer service or call centre background- Call center / contact center work experience is a must (1 year minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home with an Ethernet connection SummaryIf you are interested in this position please apply directly to this posting or email Sophie with the subject "French Language Call Centre"Sophie.hickles@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      • $14.25 per hour
      Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start June 8th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, June 22ndInterviews: Phone interview will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.25 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, June 22nd- Friday, June 25th 12:30 pm - 9:00 pmAdvantages- $14.25/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start June 8th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, June 22ndInterviews: Phone interview will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.25 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, June 22nd- Friday, June 25th 12:30 pm - 9:00 pmAdvantages- $14.25/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Contract
      Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $17.44 per hour• Full time hours on a 2.5 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• Work remotely until further notice (supporting Markham, ON office)Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $17.44 per hour• Full time hours on a 2.5 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• Work remotely until further notice (supporting Markham, ON office)Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 2.5 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $42,000 - $45,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint Catharines, Ontario
      • Permanent
      Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in St Catharine's! We are looking for candidates to start June 14th for a permanent role.If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: Monday June 14 2021Hours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have experience as a outbound call agent? Are you empathetic and a people person? Do you want to work from home?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in St Catharine's! We are looking for candidates to start June 14th for a permanent role.If you are motivated, passionate and comfortable working in a fundraising call centre environment, then we have the position just for you.Start date: Monday June 14 2021Hours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth RESPONSIBILITIESJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSUMMARYIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )AdvantagesHours of operation:Full Time 35 hours a weekAvailability for shifts between Monday-Friday 1pm - 1030pmPay Rate:$17.50 per hour (plus up to $2 an hour performance bonus)Where:- Work from Home (Must have the proper set up and equipment: Windows computer, headset, internet)What:- Outbound call centre (Fundraising)- Permanent Full Time 35 hours a week- Opportunity for growth ResponsibilitiesJob Duties for Call Centre Fundraiser include:- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experience- Able to have a natural conversation and go off script to make customer connections and experience - NO COLD CALLING - Calls are made to previous donorsQualifications- Customer service or Call centre experience is required (Outbound or Telemarketing)- Able to work between the hours of 1pm - 1030pm Monday - Friday- Clear communication skills over the phone- Exceptional listening and conversational skills- Is tech savvy and able to troubleshoot computer when needed- Access to reliable, uninterrupted, high speed internet (15 MPS+)- Ability to run Ethernet cord to PC from the router.- USB Headset with integrated microphone- Windows 7 or higher PC (chrome books and Mac’s not supported)- Access to a quiet home office space free from distractions and background soundsSummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Elise at elise.hofman@randstad.ca (Reference: Outbound Fundraiser )Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $42,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42 K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Moncton, New Brunswick
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the insurance industry in the Moncton Area!Do you want to pursue a career in call center? Are you interested in the insurance industry?Are you full-time available? Are you fluently bilingual in English and French? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 6th 2021What(Job title)?- Bilingual Customer Service Representative (French/English)Where?- Work from home (Moncton Area) When?- Training starts July 6th 2021Hours of Operation:Monday - Friday 8 AM - 9 PM (rotational shifts)Salary: $38,600Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the insurance industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Handle a high volume of inbound calls in a friendly and professional manner- Address lawyers and lenders on any issues relating to their specific files- Ensure service standards are being met by processing designated Lender follow-up -Update customer account information and create reports -Respond to customer inquiries in a pleasant and professional manner.- Meet and exceed customers needs and expectationsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Moncton Insurance"SummaryInsurance Industry Bilingual Customer Service Rep July 6th 2021 Moncton, NB Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the insurance industry in the Moncton Area!Do you want to pursue a career in call center? Are you interested in the insurance industry?Are you full-time available? Are you fluently bilingual in English and French? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 6th 2021What(Job title)?- Bilingual Customer Service Representative (French/English)Where?- Work from home (Moncton Area) When?- Training starts July 6th 2021Hours of Operation:Monday - Friday 8 AM - 9 PM (rotational shifts)Salary: $38,600Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the insurance industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Handle a high volume of inbound calls in a friendly and professional manner- Address lawyers and lenders on any issues relating to their specific files- Ensure service standards are being met by processing designated Lender follow-up -Update customer account information and create reports -Respond to customer inquiries in a pleasant and professional manner.- Meet and exceed customers needs and expectationsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Moncton Insurance"SummaryInsurance Industry Bilingual Customer Service Rep July 6th 2021 Moncton, NB Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $17.00 per hour
      Are you looking for a job that can start next Monday?Are you interested in the automotive industry and want to enter this industry in customer service?Do you perform in a work environment where the pace is high and you love to provide quality service to your customers?If so… we have the perfect job for you!We are looking for a bilingual call center agent who wishes to work from home until further notice. When the situation is restored, you will be able to work from the office with the large customer service team.You will have the chance to work for a company that itself develops and manages its automotive glass distribution centers, technology platforms and retail networks.As an automotive glass expert, the call center agents take charge of the complaints process and provide quality bilingual customer service. They will have to manage the accounts payable and receivable service as well.AdvantagesThe advantages are:- Permanent position-Offers the complete equipment for teleworking- Salary of $ 17 / hrs- Be part of a team of 20 hardworking and motivated people- Schedule from Monday to Friday (sometimes Saturday) for a total of 37.5 hours / weekResponsibilitiesThe tasks related to the call center agent position are:-Respond to incoming calls and emails from customers with questions regarding their broken auto glass- Go through the complaints process with customers over the phone-Advise clients throughout the claims process and manage issues related to glass breakage claims-Offer a quality and professional service-Verification of invoices related to broken glass repairs- Select the service center according to the customer's locationQualificationsInterested in this position? The ideal candidate for this position should possess the following skills:-Be perfectly bilingual (most calls will be in English)-Have relevant experience in customer service and call center- Have a strong interest in the automotive and insurance industry-Knowledge of Word, Excel, Outlook and Internet software-Management of a high rate of incoming calls-Wants to acquire new knowledge quickly-Be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.SummaryPosition: Call center customer service advisorSalary: $ 17 / hrsLocation: telecommuting, later in LavalDuration: permanent jobSchedule: you must be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.Do you think you are the ideal candidate? Are you available to start next Monday?If so, you can send me your updated CV to the following address: karell.fucile@randstad.ca or apply directly on the Randstad website. See you soon!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a job that can start next Monday?Are you interested in the automotive industry and want to enter this industry in customer service?Do you perform in a work environment where the pace is high and you love to provide quality service to your customers?If so… we have the perfect job for you!We are looking for a bilingual call center agent who wishes to work from home until further notice. When the situation is restored, you will be able to work from the office with the large customer service team.You will have the chance to work for a company that itself develops and manages its automotive glass distribution centers, technology platforms and retail networks.As an automotive glass expert, the call center agents take charge of the complaints process and provide quality bilingual customer service. They will have to manage the accounts payable and receivable service as well.AdvantagesThe advantages are:- Permanent position-Offers the complete equipment for teleworking- Salary of $ 17 / hrs- Be part of a team of 20 hardworking and motivated people- Schedule from Monday to Friday (sometimes Saturday) for a total of 37.5 hours / weekResponsibilitiesThe tasks related to the call center agent position are:-Respond to incoming calls and emails from customers with questions regarding their broken auto glass- Go through the complaints process with customers over the phone-Advise clients throughout the claims process and manage issues related to glass breakage claims-Offer a quality and professional service-Verification of invoices related to broken glass repairs- Select the service center according to the customer's locationQualificationsInterested in this position? The ideal candidate for this position should possess the following skills:-Be perfectly bilingual (most calls will be in English)-Have relevant experience in customer service and call center- Have a strong interest in the automotive and insurance industry-Knowledge of Word, Excel, Outlook and Internet software-Management of a high rate of incoming calls-Wants to acquire new knowledge quickly-Be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.SummaryPosition: Call center customer service advisorSalary: $ 17 / hrsLocation: telecommuting, later in LavalDuration: permanent jobSchedule: you must be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.Do you think you are the ideal candidate? Are you available to start next Monday?If so, you can send me your updated CV to the following address: karell.fucile@randstad.ca or apply directly on the Randstad website. See you soon!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $39,500 per year
      Have you just finished your computer science technique and want a first experience in the field? Do you like helping customers over the phone and finding the right solutions for them? Are you available to work 40 hours / week and want a permanent position?We are looking for IT technicians who wish to work in a call center to offer IT support to their internal employees around the world. You will use a ticketing system to resolve issues with internal customers.For this position, you must have a diploma in computer science (DEC / AEC / DEP / certifications) or have a few years of experience in technical telephone support in a company.Position: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekTraining: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: $ 39,500 per yearAdvantagesAs an employee, you have the right:- to a permanent position with full group insurance after 3 months;- Discounts in stores- Possibility of enrolling in a pension plan and / or a share purchase plan;- 5 weeks training from the start- Dynamic work environment;ResponsibilitiesAs a level 1 technical support agent, you will have to:• Provide first level IT support to internal customers;• Record incidents and service requests in the ticketing system• Ensure constant maintenance of all service requests via the ticketing tool, monitor the progress of the resolution of requests, inform the people concerned of the progress of their request by effectively communicating the diagnosis and the solution to them , in addition, to update the information related tointerventions made in the system, if necessary;• Send second level requests to the team responsible for cases that require a higher technical leveladvanced;• Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• All other related tasks.QualificationsFor this position, you must:• Hold a diploma in computer science, applicable certifications or equivalent (DEC, AEC, DEP, Certifications).• Have already worked in an IT and / or IT call center (an August)• Be perfectly bilingual (English and French) because you will have to answer calls in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment and the following IT tools: SuiteMicrosoft Office, Azure, Exchange, SCCM, Cisco Unified CM administration, Active directory, Citrix, VMware (aasset);SummaryPosition: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in telework and 2 weeks in the office)Salary: $ 39,500 per yearVery important to reiterate that for this position you must be:- Perfectly bilingual (English / French)- Hold a diploma in computer science (DEC / AEC / DEP / certifications)If you are interested in this position, please send us your CV to karell.fucile@randstad.ca and enter as the title ''technical support agent - laval ''Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you just finished your computer science technique and want a first experience in the field? Do you like helping customers over the phone and finding the right solutions for them? Are you available to work 40 hours / week and want a permanent position?We are looking for IT technicians who wish to work in a call center to offer IT support to their internal employees around the world. You will use a ticketing system to resolve issues with internal customers.For this position, you must have a diploma in computer science (DEC / AEC / DEP / certifications) or have a few years of experience in technical telephone support in a company.Position: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekTraining: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: $ 39,500 per yearAdvantagesAs an employee, you have the right:- to a permanent position with full group insurance after 3 months;- Discounts in stores- Possibility of enrolling in a pension plan and / or a share purchase plan;- 5 weeks training from the start- Dynamic work environment;ResponsibilitiesAs a level 1 technical support agent, you will have to:• Provide first level IT support to internal customers;• Record incidents and service requests in the ticketing system• Ensure constant maintenance of all service requests via the ticketing tool, monitor the progress of the resolution of requests, inform the people concerned of the progress of their request by effectively communicating the diagnosis and the solution to them , in addition, to update the information related tointerventions made in the system, if necessary;• Send second level requests to the team responsible for cases that require a higher technical leveladvanced;• Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• All other related tasks.QualificationsFor this position, you must:• Hold a diploma in computer science, applicable certifications or equivalent (DEC, AEC, DEP, Certifications).• Have already worked in an IT and / or IT call center (an August)• Be perfectly bilingual (English and French) because you will have to answer calls in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment and the following IT tools: SuiteMicrosoft Office, Azure, Exchange, SCCM, Cisco Unified CM administration, Active directory, Citrix, VMware (aasset);SummaryPosition: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in telework and 2 weeks in the office)Salary: $ 39,500 per yearVery important to reiterate that for this position you must be:- Perfectly bilingual (English / French)- Hold a diploma in computer science (DEC / AEC / DEP / certifications)If you are interested in this position, please send us your CV to karell.fucile@randstad.ca and enter as the title ''technical support agent - laval ''Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal-Est, Québec
      • Contract
      Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English)Basic knowledge of computers and Microsoft OSummarylocalization: Temporary work at home due to Covid-19.Position: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English)Basic knowledge of computers and Microsoft OSummarylocalization: Temporary work at home due to Covid-19.Position: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $39,500 per year
      Have you just finished your computer science technique and want a first experience in the field? Do you like helping customers over the phone and finding the right solutions for them? Are you available to work 40 hours / week and want a permanent position?We have a job for you!We are looking for IT technicians who wish to work in a call center to offer IT support to their internal employees around the world. You will use a ticketing system to resolve issues with internal customers.For this position, you must have a diploma in computer science (DEC / AEC / DEP / certifications) or have a few years of experience in technical telephone support in a company.Position: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: $ 39,500 per yearAdvantagesAs an employee, you have the right:- to a permanent position with full group insurance after 3 months;- Discounts in stores- Possibility of enrolling in a pension plan and / or a share purchase plan;- 5 weeks training from the start- Dynamic work environment;ResponsibilitiesAs a level 1 technical support agent, you will have to:• Provide first level IT support to internal customers;• Record incidents and service requests in the ticketing system• Ensure constant maintenance of all service requests via the ticketing tool, monitor the progress of the resolution of requests, inform the people concerned of the progress of their request by effectively communicating the diagnosis and the solution to them , in addition, to update the information related tointerventions made in the system, if necessary;• Send second level requests to the team responsible for cases that require a higher technical leveladvanced;• Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• All other related tasks.QualificationsFor this position, you must:• Hold a diploma in computer science, applicable certifications or equivalent (DEC, AEC, DEP, Certifications).• Have already worked in an IT and / or IT call center (an August)• Be perfectly bilingual (English and French) because you will have to answer calls in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment and the following IT tools: SuiteMicrosoft Office, Azure, Exchange, SCCM, Cisco Unified CM administration, Active directory, Citrix, VMware (aasset);SummaryPosition: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: $ 39,500 per yearVery important to reiterate that for this position you must be:- Perfectly bilingual (English / French)- Hold a diploma in computer science (DEC / AEC / DEP / certifications)If you are interested in this position, please send us your CV to karell.fucile@randstad.ca and enter as the title ''technical support agent - laval ''Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you just finished your computer science technique and want a first experience in the field? Do you like helping customers over the phone and finding the right solutions for them? Are you available to work 40 hours / week and want a permanent position?We have a job for you!We are looking for IT technicians who wish to work in a call center to offer IT support to their internal employees around the world. You will use a ticketing system to resolve issues with internal customers.For this position, you must have a diploma in computer science (DEC / AEC / DEP / certifications) or have a few years of experience in technical telephone support in a company.Position: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: $ 39,500 per yearAdvantagesAs an employee, you have the right:- to a permanent position with full group insurance after 3 months;- Discounts in stores- Possibility of enrolling in a pension plan and / or a share purchase plan;- 5 weeks training from the start- Dynamic work environment;ResponsibilitiesAs a level 1 technical support agent, you will have to:• Provide first level IT support to internal customers;• Record incidents and service requests in the ticketing system• Ensure constant maintenance of all service requests via the ticketing tool, monitor the progress of the resolution of requests, inform the people concerned of the progress of their request by effectively communicating the diagnosis and the solution to them , in addition, to update the information related tointerventions made in the system, if necessary;• Send second level requests to the team responsible for cases that require a higher technical leveladvanced;• Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• All other related tasks.QualificationsFor this position, you must:• Hold a diploma in computer science, applicable certifications or equivalent (DEC, AEC, DEP, Certifications).• Have already worked in an IT and / or IT call center (an August)• Be perfectly bilingual (English and French) because you will have to answer calls in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment and the following IT tools: SuiteMicrosoft Office, Azure, Exchange, SCCM, Cisco Unified CM administration, Active directory, Citrix, VMware (aasset);SummaryPosition: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: $ 39,500 per yearVery important to reiterate that for this position you must be:- Perfectly bilingual (English / French)- Hold a diploma in computer science (DEC / AEC / DEP / certifications)If you are interested in this position, please send us your CV to karell.fucile@randstad.ca and enter as the title ''technical support agent - laval ''Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Our client is looking for Bilingual Customer Service Representative (English & French) who will be the first point of contact for internal and external clients to ensure high level of customer service and customer satisfaction are provided. The right candidate is someone who loves challenge of solving problems and enjoys working in a fast-paced environment with ability to work in a team. Job type: Full-time, work from home opportunitySchedule: Must be able to work rotating shifts: weekdays and weekends between the hours of 8am-8pm.Salary: up to 44k/yearAdvantagesThis is a work from home full-time permanent opportunity.Great energetic and innovative cultureBenefits spending of $175/week Responsibilities•Contributes to the development and maintenance of standards, policies, and procedures regarding customer service •Answer’s customer inquiries and communications as required •Attends regularly scheduled support meetings •Maintain detailed reports of customer service calls including inquiry descriptions and resolutions Builds, maintains, and updates the company’s online support tools and documentation •Handle specific customer inquiries regarding technical support, arbitration and transportation and handles online auction questions and problems •Liaises with other staff and departments as necessary to assist and support customers •Assists potential new customers by answering product and service •Assists new customers with registration to become a user •Updates existing customer records as necessary •Resolves product or service problems, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting the correction and following up to ensure resolution Qualifications•Must be bilingual in English and French (written and verbal) •High School Diploma or equivalent required; Bachelor’s degree preferred •A minimum of 2 years proven customer support or service experience is required •Excellent customer service orientation: front line customer service experience is an asset •Excellent interpersonal and communication skills and a collaborative team player •Excellent time management and organizational skills •Ability to maintain calm and diplomacy in every interaction •Working knowledge of Microsoft office suite, and must be tech savvy•Experience with online customer support or ticketing platforms (e.g. Salesforce)•Strong documentation and organizational skills •Automotive industry experience in retail and wholesale and/or technology or inventory management solutions preferred •Experience with automobile brands, equipment, mechanics an asset SummaryIf you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is looking for Bilingual Customer Service Representative (English & French) who will be the first point of contact for internal and external clients to ensure high level of customer service and customer satisfaction are provided. The right candidate is someone who loves challenge of solving problems and enjoys working in a fast-paced environment with ability to work in a team. Job type: Full-time, work from home opportunitySchedule: Must be able to work rotating shifts: weekdays and weekends between the hours of 8am-8pm.Salary: up to 44k/yearAdvantagesThis is a work from home full-time permanent opportunity.Great energetic and innovative cultureBenefits spending of $175/week Responsibilities•Contributes to the development and maintenance of standards, policies, and procedures regarding customer service •Answer’s customer inquiries and communications as required •Attends regularly scheduled support meetings •Maintain detailed reports of customer service calls including inquiry descriptions and resolutions Builds, maintains, and updates the company’s online support tools and documentation •Handle specific customer inquiries regarding technical support, arbitration and transportation and handles online auction questions and problems •Liaises with other staff and departments as necessary to assist and support customers •Assists potential new customers by answering product and service •Assists new customers with registration to become a user •Updates existing customer records as necessary •Resolves product or service problems, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting the correction and following up to ensure resolution Qualifications•Must be bilingual in English and French (written and verbal) •High School Diploma or equivalent required; Bachelor’s degree preferred •A minimum of 2 years proven customer support or service experience is required •Excellent customer service orientation: front line customer service experience is an asset •Excellent interpersonal and communication skills and a collaborative team player •Excellent time management and organizational skills •Ability to maintain calm and diplomacy in every interaction •Working knowledge of Microsoft office suite, and must be tech savvy•Experience with online customer support or ticketing platforms (e.g. Salesforce)•Strong documentation and organizational skills •Automotive industry experience in retail and wholesale and/or technology or inventory management solutions preferred •Experience with automobile brands, equipment, mechanics an asset SummaryIf you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Our client is looking for Bilingual Client Service Coordinator (English & French) who is Customer Obsessed and strives to provide a world class service experience with each dealer interaction. This position requires client interaction and ideal candidate is someone who understand how to make personal connections with dealers and ensure their inquiries are processed promptly, properly, and professionally.Job Type- Full-time, it is a work from home and in office position Schedule- Monday- Friday 8am-5pm Salary: up to 44k/yearAdvantagesAdvantages:•This is a fulltime permanent opportunity•Great energetic and innovative culture•Health and dental benefits providedResponsibilities•Support inbound inquiries with internal sales teams and external dealerships to ensure a smooth transition from point of sale through full activation in all systems.•Review documents submitted by dealers as part of the registration process to verify completeness and accuracy according to company policies / procedures, and provincial/federal laws are followed.•Follow-up to collect missing documentation or data.•Input of dealer setup information and changes into operating system and Salesforce CRM including entering accurate /concise case notes.•Perform audits of customer documents and data to ensure company compliance standards are maintained.•Provide support for customer account issues ensuring follow-through to resolution being mindful of service levels.•Be tenacious in resolving product or service problems by identifying issues quickly, clarifying the customer’s request, determining the cause of the problem, and selecting / explaining the best solution to solve the problem with the goal of attaining First Contact Resolution.•Understand your role, impact of the work you do, and contribute to the team effort by exceeding customer expectations and have a positive and contagious attitude with your co-workers and customers.•Know and consistently follow company policies, standard operating procedures, and applicable provincial and federal laws.•Maintain a high-level understanding of evolving technology platforms and tools.Qualifications•High School Diploma or equivalent required; Bachelor's degree preferred.•Must be bilingual in English and French verbal and written.•A minimum one year of experience Client service and admin experience is required.•Working knowledge of Microsoft office suite.•Excellent written and verbal communication skills with exceptional attention to detail•Familiarity with legal documents such as Power of Attorney, Tax certificates, and Payment Method Authorizations preferred.•Excellent time management and organizational skills.•Must be tech savvy. SummaryIf you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is looking for Bilingual Client Service Coordinator (English & French) who is Customer Obsessed and strives to provide a world class service experience with each dealer interaction. This position requires client interaction and ideal candidate is someone who understand how to make personal connections with dealers and ensure their inquiries are processed promptly, properly, and professionally.Job Type- Full-time, it is a work from home and in office position Schedule- Monday- Friday 8am-5pm Salary: up to 44k/yearAdvantagesAdvantages:•This is a fulltime permanent opportunity•Great energetic and innovative culture•Health and dental benefits providedResponsibilities•Support inbound inquiries with internal sales teams and external dealerships to ensure a smooth transition from point of sale through full activation in all systems.•Review documents submitted by dealers as part of the registration process to verify completeness and accuracy according to company policies / procedures, and provincial/federal laws are followed.•Follow-up to collect missing documentation or data.•Input of dealer setup information and changes into operating system and Salesforce CRM including entering accurate /concise case notes.•Perform audits of customer documents and data to ensure company compliance standards are maintained.•Provide support for customer account issues ensuring follow-through to resolution being mindful of service levels.•Be tenacious in resolving product or service problems by identifying issues quickly, clarifying the customer’s request, determining the cause of the problem, and selecting / explaining the best solution to solve the problem with the goal of attaining First Contact Resolution.•Understand your role, impact of the work you do, and contribute to the team effort by exceeding customer expectations and have a positive and contagious attitude with your co-workers and customers.•Know and consistently follow company policies, standard operating procedures, and applicable provincial and federal laws.•Maintain a high-level understanding of evolving technology platforms and tools.Qualifications•High School Diploma or equivalent required; Bachelor's degree preferred.•Must be bilingual in English and French verbal and written.•A minimum one year of experience Client service and admin experience is required.•Working knowledge of Microsoft office suite.•Excellent written and verbal communication skills with exceptional attention to detail•Familiarity with legal documents such as Power of Attorney, Tax certificates, and Payment Method Authorizations preferred.•Excellent time management and organizational skills.•Must be tech savvy. SummaryIf you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      • $20.00 per hour
      Are you tired of Montreal traffic and looking for a job in the Boucherville region?Is teamwork an important value in your work environment?Are you an organized, autonomous customer service representative and for you excellence in customer service is a priority?Do you want to invest for the long term in a growing company with interesting advancement opportunities?We have the job for you, located in Boucherville. This manufacturing company is looking for a Customer Representative.AdvantagesThe advantages that this company offers you:- Daytime schedule from Monday to Friday flexible- Competitive salary- Permanent position with several possibilities for advancement- Collective insurance paid by the employer after 3 months of service- Collective RRSP with employer contribution- Free parking- Stimulating and growing teamResponsibilitiesThe tasks you will have to perform:- Take customer orders by email, phone- Create submissions - Carry out the necessary research for the order (products, availability, price, etc.)- Provide the necessary information to customers- Ensure follow-up between departments- All other related tasksQualificationsHere are the qualifications required to apply:- Have 1 year or more of customer service experience- Have experience in a fast-paced environment- Have an advanced level of English- Have good computer knowledge- Be versatile, dynamic and have excellent time and stress managementSummaryIs this permanent position in Boucherville as a customer service representative yours?Submit your application now to lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tired of Montreal traffic and looking for a job in the Boucherville region?Is teamwork an important value in your work environment?Are you an organized, autonomous customer service representative and for you excellence in customer service is a priority?Do you want to invest for the long term in a growing company with interesting advancement opportunities?We have the job for you, located in Boucherville. This manufacturing company is looking for a Customer Representative.AdvantagesThe advantages that this company offers you:- Daytime schedule from Monday to Friday flexible- Competitive salary- Permanent position with several possibilities for advancement- Collective insurance paid by the employer after 3 months of service- Collective RRSP with employer contribution- Free parking- Stimulating and growing teamResponsibilitiesThe tasks you will have to perform:- Take customer orders by email, phone- Create submissions - Carry out the necessary research for the order (products, availability, price, etc.)- Provide the necessary information to customers- Ensure follow-up between departments- All other related tasksQualificationsHere are the qualifications required to apply:- Have 1 year or more of customer service experience- Have experience in a fast-paced environment- Have an advanced level of English- Have good computer knowledge- Be versatile, dynamic and have excellent time and stress managementSummaryIs this permanent position in Boucherville as a customer service representative yours?Submit your application now to lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $22.00 - $22.50 per hour
      Our client in the investor management sector is looking to hire a Bilingual Customer Service Representative to join the Montreal team. We are looking for an extremely professional individuals, with excellent reading comprehension and verbal communication skills. You will join a team of 12 like-minded individuals while helping to respond to any incoming inquiries from clients Salary: $22 per hour - Schedule: Monday to Friday 9am to 4pm Salary: $22.50per hour - Schedule: Monday to Friday 4pm to 11pmFull time / 37.5 hours per week6-month contract possibility of contract extensionWork from home during the full contractAdvantagesWhy you will love to work as a Bilingual Customer Service Representative in Montreal:- Competitive salary- Schedule from Monday to Friday, no weekends- Quick start date: June 21 - Working from the comfort of home - Chance to work at an innovative company- Company acknowledges employee achievements- Clear individual expectations and KPIsResponsibilitiesHere are the tasks you will have to accomplish as a Bilingual Customer Service Representative in Montreal, but aren't limited to:- Working with an automated call generator while handling a large volume of calls on a daily basis.- Manually research contact information for shareholders.- Respond to shareholder inquiries using fact sheets and materials provided.QualificationsTo be successful in this role, a Call Center Representative must be able to multi-task in a high-volume driven environment, while maintaining expected performance levels.- MUST be bilingual in both French and English- Impeccable French and English Grammar Skills- 1+ years of professional experience - Must be able to work remotely from a safe, private and quiet work location- Must have excellent phone etiquette- Strong problem-solving skills- Able to work well under pressure - Able to use your own PC or laptop (Windows); (IPAD, IMAC or CHROMEBOOK are not compatible)SummarySalary: $22 per hourSchedule: Monday to Friday 9am to 4pm AND/OR 4pm to 11pmFull time / 37.5 hours per week6-month contract possibility of contract extensionWork from home during the full contractContact us by email at florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca, karen.leiton@randstad.ca, hakeem.caron@randstad.ca Please write in the subject, the name of the position "Call Center Representative - stock market"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Ali, Florence, Hakeem, and Karen*The use of the masculine gender is intended to lighten the text and make it easier to read*Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in the investor management sector is looking to hire a Bilingual Customer Service Representative to join the Montreal team. We are looking for an extremely professional individuals, with excellent reading comprehension and verbal communication skills. You will join a team of 12 like-minded individuals while helping to respond to any incoming inquiries from clients Salary: $22 per hour - Schedule: Monday to Friday 9am to 4pm Salary: $22.50per hour - Schedule: Monday to Friday 4pm to 11pmFull time / 37.5 hours per week6-month contract possibility of contract extensionWork from home during the full contractAdvantagesWhy you will love to work as a Bilingual Customer Service Representative in Montreal:- Competitive salary- Schedule from Monday to Friday, no weekends- Quick start date: June 21 - Working from the comfort of home - Chance to work at an innovative company- Company acknowledges employee achievements- Clear individual expectations and KPIsResponsibilitiesHere are the tasks you will have to accomplish as a Bilingual Customer Service Representative in Montreal, but aren't limited to:- Working with an automated call generator while handling a large volume of calls on a daily basis.- Manually research contact information for shareholders.- Respond to shareholder inquiries using fact sheets and materials provided.QualificationsTo be successful in this role, a Call Center Representative must be able to multi-task in a high-volume driven environment, while maintaining expected performance levels.- MUST be bilingual in both French and English- Impeccable French and English Grammar Skills- 1+ years of professional experience - Must be able to work remotely from a safe, private and quiet work location- Must have excellent phone etiquette- Strong problem-solving skills- Able to work well under pressure - Able to use your own PC or laptop (Windows); (IPAD, IMAC or CHROMEBOOK are not compatible)SummarySalary: $22 per hourSchedule: Monday to Friday 9am to 4pm AND/OR 4pm to 11pmFull time / 37.5 hours per week6-month contract possibility of contract extensionWork from home during the full contractContact us by email at florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca, karen.leiton@randstad.ca, hakeem.caron@randstad.ca Please write in the subject, the name of the position "Call Center Representative - stock market"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Ali, Florence, Hakeem, and Karen*The use of the masculine gender is intended to lighten the text and make it easier to read*Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for an HR Bilingual Customer Service Representative for our client in the insurance industry. As an HR Bilingual Customer Service Representative, you will respond to inbound calls and emails in regards to HR policies & programs and provides technical support for the company's HR Systems.AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $22/hour- 12-month contract- Hours: Mon-Friday, rotating shifts between 8am to 5pm ET- no weekends- Professional work environment- Start date: August 2nd, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Responsibilities• Provide exceptional service to our employees and HR colleagues by handling telephone and email inquiries with regards to HR policies, programs and HRIS system• Educate customers at every opportunity on rationale behind policies and the HR self-service tools• Use the call tracking system to track call receivedQualifications- Bilingual in French and English- 3-5 years experience in call centre environment- HR background is a strong asset- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at home- Experience with Workday, ADP, and Salesforce an assetSummaryIf you are interested in the HR Bilingual Customer Service Representative role, please apply online on www.randstad.ca. Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for an HR Bilingual Customer Service Representative for our client in the insurance industry. As an HR Bilingual Customer Service Representative, you will respond to inbound calls and emails in regards to HR policies & programs and provides technical support for the company's HR Systems.AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $22/hour- 12-month contract- Hours: Mon-Friday, rotating shifts between 8am to 5pm ET- no weekends- Professional work environment- Start date: August 2nd, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Responsibilities• Provide exceptional service to our employees and HR colleagues by handling telephone and email inquiries with regards to HR policies, programs and HRIS system• Educate customers at every opportunity on rationale behind policies and the HR self-service tools• Use the call tracking system to track call receivedQualifications- Bilingual in French and English- 3-5 years experience in call centre environment- HR background is a strong asset- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at home- Experience with Workday, ADP, and Salesforce an assetSummaryIf you are interested in the HR Bilingual Customer Service Representative role, please apply online on www.randstad.ca. Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you passionate about helping people? Do you like to build relationships? Do you want to work for a dynamic and motivating company?IF you answered "yes", then we have the position just for you!Randstad's national branch is currently looking for a recruitment advisor for a temporary mandate.Position Title: High volume Recruitment SpecialistLocation: work from home (remote)Salary: $20/hourDuration: Temporary 3 to 4 months with possibility of extension or permanent hireHours of work: 8:30 am to 5:00 pm Monday to Friday (flexible schedule) AdvantagesAdvantages of working at Randstad:- One of Canada's top 50 workplaces since 2006- Dynamic and friendly environment - Monday to Friday, office hours- Flexible schedule- Competitive compensation- Benefits program available from day 1 for temporary workersResponsibilitiesWhat will be your challenges and responsibilities as a recruitment advisor?- Complete 15+ interviews per week (telephone or virtual)- Search for candidates through various job sites and internal search tools (Indeed, LinkedIn, Facebook, Monster) - Match talent with clients - Assistance with compliance requirements- Work with the account manager to present candidates for positions- Other related tasksQualifications- 1 to 2 years of experience in the field of recruitment or in a call center- Must be bilingual (French and English) - Strong computer skills-Ability to work alone and well with a teamSummaryAre you interested in this position?Contact Carrie Nie now at carrie.nie@randstad.caLooking forward to chatting with you!human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to build relationships? Do you want to work for a dynamic and motivating company?IF you answered "yes", then we have the position just for you!Randstad's national branch is currently looking for a recruitment advisor for a temporary mandate.Position Title: High volume Recruitment SpecialistLocation: work from home (remote)Salary: $20/hourDuration: Temporary 3 to 4 months with possibility of extension or permanent hireHours of work: 8:30 am to 5:00 pm Monday to Friday (flexible schedule) AdvantagesAdvantages of working at Randstad:- One of Canada's top 50 workplaces since 2006- Dynamic and friendly environment - Monday to Friday, office hours- Flexible schedule- Competitive compensation- Benefits program available from day 1 for temporary workersResponsibilitiesWhat will be your challenges and responsibilities as a recruitment advisor?- Complete 15+ interviews per week (telephone or virtual)- Search for candidates through various job sites and internal search tools (Indeed, LinkedIn, Facebook, Monster) - Match talent with clients - Assistance with compliance requirements- Work with the account manager to present candidates for positions- Other related tasksQualifications- 1 to 2 years of experience in the field of recruitment or in a call center- Must be bilingual (French and English) - Strong computer skills-Ability to work alone and well with a teamSummaryAre you interested in this position?Contact Carrie Nie now at carrie.nie@randstad.caLooking forward to chatting with you!human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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