Inside Sales/Customer Service Representative

This is a fantastic chance to build your professional profile within a dynamic organization that has been a leader in the industry since 1857.

Reporting directly to the Customer Service Manager, you'll play a crucial role as a primary point of contact for our valued clients, managing and growing existing accounts with a focus on repeat sales and expansion. We are looking for someone professional and solutions-oriented, eager to become an integral part of our close-knit team. This role offers a unique opportunity to contribute to a company that values long-term loyalty, high-quality service, and tailored customer solutions.




Advantages
-salary range $39,000-$43,000
-Immediate availability
-8:30am-5:00pm with an hour lunch
-37.5 hours a week full time



Responsibilities
-Partner with Sales Representative to build sales pipeline
-Achieve outreach email, phone call sales to ensure targets are met
-Utilize tools like excel to track efforts
-Follow procedures and policies
-Process incoming orders
-Learning product knowledge to inform customers of product details, pricing, shipping arrival times and other additional information
-Handle customer complaints and provide solutions
-Build client relationships and trust
-Filing and other administration duties

Qualifications
-Strong working knowledge of Microsoft Office, Teams and Outlook
-Detail oriented
-Proven inside sales experience managing inbound and outbound calls
-Strong Communication
-Phone etiquette
-Time management skills
-Organization skills
-Customer service skills
-Strong interpersonal skills
-Demonstrated success of meeting or exceeding sales targets


Summary
If you are a driven individual with a business-owner mindset, a keen eye for detail, and a proactive approach to account expansion, this is an outstanding opportunity to grow your career within a respected, long-standing manufacturer. You will benefit from a collaborative environment, a professional corporate culture, and the chance to contribute significantly to a close-knit team while delivering tailored solutions to a loyal customer base.


- Apply online at Randstad.ca today
- send your resume by email to jovana.manojlovic@randstad and all qualified candidates will be contacted

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.