Scrum Master III

Operating within a flexible hybrid work model in Waterloo, you will bridge the gap between Product Owners, engineering teams, and key business stakeholders. You will facilitate core Agile ceremonies, champion Scrum best practices, remove systemic roadblocks, and track delivery metrics to foster continuous improvement. This position demands a seasoned agile servant-leader with deep IT project management experience, strong coaching instincts, and exceptional communication skills to cultivate high-performing, adaptable teams and ensure transparent project delivery.

Location: Waterloo, ON

Assignment Type: Hybrid (onsite 1 to 2 times per month)

Contract Duration: 5-month contract (with potential for extension or permanent conversion)

Advantages
High-Flexibility Hybrid Model: Enjoy significant work-life balance with an onsite presence required only once or twice per month.

Agile Coaching Impact: Mentor and empower cross-functional teams to elevate their Agile maturity and delivery velocity.

Enterprise Visibility: Collaborate across Business, IT, and Operations units to drive transparency and strategic alignment.

Career Growth Opportunity: 5-month engagement offering potential for extension or full-time conversion.

Responsibilities
Facilitate core Agile and Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

Monitor Scrum processes and partner closely with the Product Owner to support release planning, backlog prioritization, and roadmap alignment.

Proactively identify, manage, and mitigate delivery risks and issues, ensuring the timely removal of team impediments.

Ensure essential Agile artifacts—including program vision statements, roadmaps, release plans, and sprint backlogs—are properly maintained and prioritized.

Coach and mentor individual team members and squads to build high-performing, self-organizing teams that consistently achieve sprint commitments.

Strengthen organizational understanding and application of Agile and Scrum principles, practices, and frameworks.

Bring clear visibility and transparency regarding team progress, velocity, and Agile metrics to Business, IT, and Operations stakeholders.

Guide the team and Product Owner in evaluating trade-offs between short-term deliverables and long-term technical or strategic value.

Foster a culture of continuous learning, psychological safety, and adaptability in response to evolving business priorities.

Ensure all delivery and implementation activities adhere strictly to enterprise governance policies and operational standards.

Qualifications
Core Agile & Delivery Requirements
Agile Delivery & Coaching Tenure: Minimum 5+ years of dedicated experience in Agile delivery, transformation, training, and team coaching.

IT Project Management: Minimum 5+ years of IT project management experience across the Software Development Life Cycle (SDLC).

Scrum & Facilitation Mastery: Proven track record facilitating Agile ceremonies, tracking team-level delivery metrics, and resolving cross-team blockers.

Stakeholder Alignment: Demonstrated ability to navigate complex organizational structures and align technical delivery with overarching business goals.

Preferred Technical Assets & Certifications
Agile Certifications: Certified Scrum Practitioner (CSP), Certified Scrum Coach (CSC), or SAFe (Scaled Agile Framework) certifications are strongly preferred.

Technical & Data Background: Prior background in software development, technical delivery, or managing Data & Analytics projects is considered a strong asset.

Emerging Technologies: Practical experience utilizing or implementing AI-driven tools and solutions within delivery workflows is a plus.

Soft Skills & Delivery Attributes
Servant Leadership & Coaching: High-energy, assertive, and approachable leader skilled at assessing team dynamics, building trust, and coaching diverse roles.

Communication & Transparency: Exceptional verbal and written communication skills with the ability to share updates, risks, and recommendations promptly and clearly.

Analytical Problem Solving: Strong organizational and analytical abilities to untangle complex dependencies and drive continuous process improvements.

Summary
If you're interested in the "Scrum Master III" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.