détails d'emploi
We are seeking a highly accomplished Senior Software Developer with specialized, master-level expertise in BMC Remedy Action Request System (ARS) and BMC ITSM suites to lead the technical design, automation, and backend optimization of an enterprise-scale intake and onboarding platform. In this role, you will take technical ownership of transfor
...
ming multi-service practitioner workflows into streamlined, automated transactional pipelines. Operating at the intersection of business workflow modernization and complex relational database architectures, you will eliminate redundant data collection layers, write secure data-driven server-side logic, and build integrated profile tools that elevate the user experience across the organization.
Location: Toronto, ON (Hybrid - Up to 5 days onsite, subject to hiring manager's discretion)
Duration: 8-month contract.
Advantages
Core Architectural Authority: Own the structural configuration and workflow logic for a high-visibility, transactional enterprise onboarding ecosystem.
Niche Technology Mastery: Deepen your technical profile by driving advanced customization tracks over premium BMC ITSM v9+ features and Smart Reporting suites.
Tangible Process Innovation: Deliver immediate organizational impact by building a unified intake solution that directly removes operational friction for healthcare practitioners.
Structured Public Sector Footprint: Solidify your resume by navigating large-scale, highly governed public service IT delivery frameworks.
Responsibilities
Remedy Architecture & Custom Engineering: Lead the full-lifecycle design, development, and unit testing of custom, data-driven workflow solutions within Remedy ARS and core BMC ITSM v9+ server environments.
Intake Process Automation: Programmatically orchestrate the intake and onboarding architecture, consolidating multiple disparate service requests into unified, dynamic data capture forms.
Backend Data & API Integration: Configure and manage backend schema models, database objects, and web service integrations (REST/SOAP API) to securely bridge Remedy components with external identity or profile systems.
Requirements Deconstruction: Independently analyze, clarify, and map abstract stakeholder business requirements into airtight functional specifications and low-level technical programming models.
Database & Advanced Querying: Write, optimize, and execute complex SQL scripts, data views, and structural indexes across relational database architectures to maximize transaction execution speeds.
Enterprise Reporting Engineering: Design, build, and deploy automated management reports and operational telemetry metrics leveraging Smart Reporting and SSRS environments.
Quality Assurance & Code Review: Establish rigid unit testing criteria and conduct thorough peer code reviews to ensure all configurations respect strict secure coding principles and design standards.
Cross-Functional Design Facilitation: Run structural design walkthroughs alongside experience optimization teams and support multi-disciplinary technical squads in a matrixed project delivery setting.
Documentation & Release Support: Author complete developer reference manuals, system data flow topologies, product installation deployment scripts, and clear promotion runbooks for post-implementation support.
Qualifications
Core Platform Seniority: Minimum of 8+ years of progressive, hands-on professional experience developing, customizing, and engineering enterprise applications using Remedy ARS Development.
BMC ITSM Suite Mastery: 8+ years of dedicated technical experience working directly with background data schemas and advanced BMC ITSM v9+ software modules.
Requirements Engineering Acumen: 8+ years of proven expertise mapping abstract business requirements into precise, testable functional specifications and technical designs.
Quality Assurance Leadership: 8+ years of verified professional experience conducting technical peer code reviews and designing robust unit-testing matrices.
Database & Query Literacy: 3+ years of direct, practical experience writing and tuning relational database queries using SQL.
Advanced Reporting Toolkit: 3+ years of hands-on experience designing and generating operational dashboards using Smart Reporting and SSRS.
API Integration Experience: 4+ years of practical technical exposure integrating Remedy platform solutions with external Web Services and APIs.
Public Sector Mandate: Proven professional experience delivering enterprise IT software solutions within a Canadian public sector framework or law/health agency is strictly required.
Soft Skills: Exceptional consultative communication and relationship-building skills, with an established history of coordinating with cross-functional product owners and navigating Jira-managed sprint delivery cycles.
Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or an approved equivalent combination of education and senior professional platform engineering experience.
Summary
If you're interested in the "Senior Software Developer" role based in Toronto, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
voir plus
We are seeking a highly accomplished Senior Software Developer with specialized, master-level expertise in BMC Remedy Action Request System (ARS) and BMC ITSM suites to lead the technical design, automation, and backend optimization of an enterprise-scale intake and onboarding platform. In this role, you will take technical ownership of transforming multi-service practitioner workflows into streamlined, automated transactional pipelines. Operating at the intersection of business workflow modernization and complex relational database architectures, you will eliminate redundant data collection layers, write secure data-driven server-side logic, and build integrated profile tools that elevate the user experience across the organization.
Location: Toronto, ON (Hybrid - Up to 5 days onsite, subject to hiring manager's discretion)
Duration: 8-month contract.
Advantages
Core Architectural Authority: Own the structural configuration and workflow logic for a high-visibility, transactional enterprise onboarding ecosystem.
Niche Technology Mastery: Deepen your technical profile by driving advanced customization tracks over premium BMC ITSM v9+ features and Smart Reporting suites.
...
Tangible Process Innovation: Deliver immediate organizational impact by building a unified intake solution that directly removes operational friction for healthcare practitioners.
Structured Public Sector Footprint: Solidify your resume by navigating large-scale, highly governed public service IT delivery frameworks.
Responsibilities
Remedy Architecture & Custom Engineering: Lead the full-lifecycle design, development, and unit testing of custom, data-driven workflow solutions within Remedy ARS and core BMC ITSM v9+ server environments.
Intake Process Automation: Programmatically orchestrate the intake and onboarding architecture, consolidating multiple disparate service requests into unified, dynamic data capture forms.
Backend Data & API Integration: Configure and manage backend schema models, database objects, and web service integrations (REST/SOAP API) to securely bridge Remedy components with external identity or profile systems.
Requirements Deconstruction: Independently analyze, clarify, and map abstract stakeholder business requirements into airtight functional specifications and low-level technical programming models.
Database & Advanced Querying: Write, optimize, and execute complex SQL scripts, data views, and structural indexes across relational database architectures to maximize transaction execution speeds.
Enterprise Reporting Engineering: Design, build, and deploy automated management reports and operational telemetry metrics leveraging Smart Reporting and SSRS environments.
Quality Assurance & Code Review: Establish rigid unit testing criteria and conduct thorough peer code reviews to ensure all configurations respect strict secure coding principles and design standards.
Cross-Functional Design Facilitation: Run structural design walkthroughs alongside experience optimization teams and support multi-disciplinary technical squads in a matrixed project delivery setting.
Documentation & Release Support: Author complete developer reference manuals, system data flow topologies, product installation deployment scripts, and clear promotion runbooks for post-implementation support.
Qualifications
Core Platform Seniority: Minimum of 8+ years of progressive, hands-on professional experience developing, customizing, and engineering enterprise applications using Remedy ARS Development.
BMC ITSM Suite Mastery: 8+ years of dedicated technical experience working directly with background data schemas and advanced BMC ITSM v9+ software modules.
Requirements Engineering Acumen: 8+ years of proven expertise mapping abstract business requirements into precise, testable functional specifications and technical designs.
Quality Assurance Leadership: 8+ years of verified professional experience conducting technical peer code reviews and designing robust unit-testing matrices.
Database & Query Literacy: 3+ years of direct, practical experience writing and tuning relational database queries using SQL.
Advanced Reporting Toolkit: 3+ years of hands-on experience designing and generating operational dashboards using Smart Reporting and SSRS.
API Integration Experience: 4+ years of practical technical exposure integrating Remedy platform solutions with external Web Services and APIs.
Public Sector Mandate: Proven professional experience delivering enterprise IT software solutions within a Canadian public sector framework or law/health agency is strictly required.
Soft Skills: Exceptional consultative communication and relationship-building skills, with an established history of coordinating with cross-functional product owners and navigating Jira-managed sprint delivery cycles.
Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or an approved equivalent combination of education and senior professional platform engineering experience.
Summary
If you're interested in the "Senior Software Developer" role based in Toronto, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
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