frequently asked questions
how to reset your password?
Click on forgot password.
Enter the email address associated with your account.
You will receive an email with instructions to reset your password.
can I change or update the email address associated to my account?
- Absolutely. Give us a call at 1.855.532.3655 and we will update the information for you.
- Please be ready to validate your identity with your social insurance number, date of birth and mailing address.
- We will update your account with your new email address and reset your password.
can I receive a copy of my T4/RL1 by fax or email?
- For security purposes, all tax documents will not be sent by email or by fax. All documents are available on time.randstad.ca.
where can I get a copy of my tax documents?
- All tax documents are available online.
- Please login to http://time.randstad.ca to obtain a copy.
- If this is not possible, you can complete the request mailing form by using this link http://time.randstad.ca/tax