Auto Body Paint Service Rep

As the Technical Service Representative, you will be far more than just a support contact; you will be a critical partner to your clients. You will be responsible for educating body shop personnel on a comprehensive line of automotive refinish products, ensuring they understand the procedures and best practices to achieve flawless results. This role requires a hands-on, credible professional who can confidently step into a paint booth, troubleshoot a complex colour match, or resolve a material application challenge. Your expertise will directly contribute to the quality, efficiency, and success of your customers' businesses.

You must have at least five years of direct automotive paint experience, backed by formal certifications. Your ability to communicate complex technical information clearly and patiently is just as important as your hands-on painting skills. This is a field position that requires a valid driver's license and a clean driver's abstract.

Advantages
-A competitive annual salary of $90,000 - $95,000.
-Access to a company vehicle.
-Access to a comprehensive benefits package.
-Participation in a company incentive plan.
-Significant opportunities for professional development and training.



Responsibilities
-Educate body shop personnel on specific product lines, correct application procedures, and industry best practices.
-Troubleshoot and resolve a wide range of customer issues, including complex colour match challenges and material application problems.
-Collaborate closely with Sales Representatives to perform engaging and effective product demonstrations for potential and new customers.
-Install, demonstrate, and support refinish paint systems at customer locations, ensuring proper setup and training.
-Work with internal operations and branch teams to ensure customer fulfillment expectations and service level agreements are consistently met.
-Complete all administrative reporting accurately and within established timelines, including documenting all value-added activities in Salesforce.com.
-Travel overnight within Manitoba and Saskatchewan for approximately one week per quarter to service and support the territory.

Qualifications
-Trade school, college, and/or paint certification(s) in a relevant, industry-related discipline.
-A minimum of 5+ years of direct, hands-on automotive paint or refinish experience.
-A valid Driver's License and an acceptable Driver's Abstract are conditions of employment.
-Must be able to pass a clear criminal background check.
-Physically capable of lifting up to 50lbs as required.
-Exceptional customer service skills with a professional, positive, and determined "can-do" attitude.
-Proven ability as a "good listener" to actively understand customer needs and technical challenges before offering solutions.
-Excellent organizational, planning, and time management skills.
-A credible and hands-on demeanor that builds immediate trust with customers and peers.
-ICAR certification is considered a strong asset.


Summary
Ways to apply;

-Directly to this post
-Email your resume to stephanie.biondi@randstad.ca - include the job title in the subject line
-Visit our website, www.randstad.ca, search by job title and apply online

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.