Bilingual Change Management/Trainer

conduct readiness assessments, and guide users through transition with proactive communication and support. In parallel, the consultant will design and deliver a bilingual training program, complete with tailored documentation and role-specific learning sessions delivered in both English and French. Candidates must have 4+ years of experience in both change management and training development/delivery on complex, multi-functional projects. Strong communication skills in both official languages are essential, as is the ability to measure success through adoption metrics and stakeholder feedback. This is a remote opportunity, ideal for someone who excels in high-demand environments and understands the impact of technology on front-line service delivery.

*** 12 month contract to start ***

*** Remote position ***

*** Candidates must be fluently bilingual (French/English)

Advantages
•Remote flexibility – Work from home
•High-impact bilingual role – Lead change and training on a key provincial project.


Responsibilities
•Designing and executing a change management strategy aligned with project milestones
•Conducting change readiness assessments and addressing resistance
•Creating and delivering bilingual training programs and materials
•Tailoring training to specific job roles and minimizing business disruption
•Supporting post-go-live adoption and onboarding
•Collaborating with stakeholders to develop clear communications
•Measuring success through adoption, training effectiveness, and user feedback


Qualifications
•Fluency in English and French (written and spoken)
•Bachelor’s degree in a related field or equivalent certifications in Change Management and Learning & Development
•4+ years of experience in change management on large, multi-functional projects
•4+ years of experience in training development and delivery across multiple user groups
•Experience creating bilingual training materials and delivering sessions remotely and in-person
•Strong communication, facilitation, and stakeholder engagement skills
•Experience in fast-paced environments with critical service delivery systems
•Experience in the housing sector or with loan management systems is an asset

Summary
If you are qualified and interested we encourage you to apply for this exciting opportunity!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.